2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Engine, Jun 18, 2013
MY CAR WILL RANDOMLY STALL OUT. THE ENGINE WILL SHUT OFF WHILE DRIVING AND COME TO A ROUGH STOP. WHEN THIS HAPPENS A WRENCH COMES UP ON THE DASHBOARD. NOW WHEN THIS STARTED HAPPENING THE EVENTS WERE FEW AND FAR BETWEEN. RECENTLY ITS GOTTEN SO BAD THAT I WAS ON THE INTERSTATE AND THIS HAPPENED TO ME 9 TIMES IN UNDER A MILE. WHEN I TAKE IT TO GET THE READOUT THE COMPUTER SAYS CODE P2112. *TR
Power train, Engine, Jun 17, 2013
MY WIFE IN BUSY TRAFFIC AT RUSH HOUR FELT HER CAR BEGIN TO SHAKE BADLY, THEN LOSE POWER, SHE COASTED TO THE SIDE OF THE ROAD NEARLY BEING HIT BY PASSING TRAFFIC. AT THE TIME THE WRENCH LIGHT CAME ON, WE BROUGHT THE VEHICLE TO FORD ON MAY 10TH, PICKED IT UP ON JUNE 10TH, ON JUNE 11TH THE SAME PROBLEM... THIS CAR IS AGAIN AT FORD DEALERSHIP WITH WHAT IS BEING CALLED A THROTTLE BODY ISSUE. WE WERE SCHEDULED TO TRAVEL OVER 900 MILES EACH WAY AT THE END OF THIS MONTH AND HAVE CHOSEN AN ALTERNATIVE. WE'RE NOT EVEN SURE THAT WE'LL HAVE OUR VEHICLE BACK. THIS IS A VERY SCARY SITUATION, IN RESEARCHING I'M FINDING MANY COMPLAINTS FOR THIS SAME ISSUE AND IT DOESN'T APPEAR CLOSE TO HAVING A SOLUTION. *TR
Power train, Engine, Jun 17, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THERE COULD BE A PROBLEM WITH THE THROTTLE BODY. THE THROTTLE BODY WAS CLEANED AND THE FAILURE OCCURRED WITHIN TWO WEEKS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,797. *TR
Engine, Jun 16, 2013
I PURCHASED A 2011 FORD FUSION ON 2/28/13 WITH JUST 24,320 MILES. APPROXIMATELY 1 MONTH LATER I WAS HAVING TROUBLE STARTING MY VEHICLE DUE TO CONTINUAL STALLING. INITIALLY, THE VEHICLE WILL START (COLD ENGINE) IN THE MORNING WITHOUT ANY PROBLEM. THE PROBLEM OCCURS PRIMARILY WHEN THE ENGINE IS WARM AND ALMOST DAILY. IF I LEAVE WORK AT LUNCHTIME TO RUN AN ERRAND (4 HOURS LATER) THE VEHICLE WILL STALL NUMEROUS TIMES AND IS FOLLOWED WITH IDLING VERY HIGH RPM?S (2,000). THERE IS ALSO A VERY STRONG SMELL OF GASOLINE PRESENT. I TOOK THE VEHICLE BACK TO THE DEALERSHIP TO FIX THE PROBLEM. THE DEALERSHIP CLAIMED THEY FOUND NOTHING WRONG. THE PROBLEM CONTINUED AND I AGAIN WENT BACK TO THE DEALERSHIP FOR FURTHER INSPECTION. THE DEALERSHIP KEPT MY VEHICLE FOR 1 WEEK AND ACKNOWLEDGED THE STALLING PROBLEM AND CLAIMED THAT THIS IS MOST LIKELY DUE TO THE CHANGE OVER FROM WINTER GAS TO SUMMER GAS. ON 6/15/13 I COULD NOT GET THE VEHICLE TO START WITH THE SMELL OF GAS PRESENT ONCE AGAIN. AFTER 2 HOURS OF SITTING IN THE GARAGE I TRIED ONCE AGAIN AND THE VEHICLE STARTED UP. I WAS SO EXCITED WHEN I BOUGHT THIS VEHICLE AND NOW I AM MUCH STRESSED, FRUSTRATED AND WANTING A NEW OPERABLE VEHICLE. *TR
Vehicle speed control, Engine, Jun 13, 2013
TRAVELING ON PENNSYLVANIA 476 SOUTH (TOLL ROAD). CONSTRUCTION CURRENTLY IN AREA I WAS TRAVELING SO 2 LANES OF TRAFFIC WITH NO SHOULDER. EMERGENCY PULL OFF RAMPS LOCATED APPROXIMATELY EVERY 2-3 MILES ALONG CONSTRUCTION. TRAVELING DURING RUSH HOUR IN AM, PRESSED ACCELERATOR AND RECEIVED NO RESPONSE. WRENCH LIGHT AND CHECK ENGINE LIGHT APPEARED HOWEVER CAR CONTINUED TO RUN JUST WITH NO POWER (LATER LEARNED THAT THIS IS WHAT FORD CALLS "LIMP MODE"). HAD JUST PASSED AND EMERGENCY PULL-OFF WHEN THIS HAPPENED SO HAD TO DRIVE AT VERY LOW SPEED (APPROXIMATELY 10 MILES PER HOUR) TO GET TO NEXT EMERGENCY PULL OFF 2 MILES AHEAD. VERY, VERY UNSAFE AS I WAS BLOCKING TRAFFIC ON A MAJOR HIGHWAY WITH NO SHOULDER (JERSEY BARRIERS ON BOTH SIDES OF 2-LANE HIGHWAY). MANAGED TO "LIMP" TO EMERGENCY PULL OFF WITHOUT BEING HIT FROM BEHIND. VEHICLE TOWED TO FORD DEALER AND WAS DIAGNOSED WITH NEEDING A THROTTLE BODY (KNOWN FORD PROBLEM FOR 2011 FORD FUSION VEHICLES). ...IF FORD IS AWARE OF THIS ISSUE, WHY NO RECALL? I WAS LUCKY AS THIS INCIDENT HAPPENED IN THE WORST POSSIBLE AREA YET I WAS NOT HIT FROM BEHIND OR INJURED. *TR
Power train, Vehicle speed control, Engine, Jun 13, 2013
DRIVING ON HIGHWAY, LEFT LANE AT 72 MPH, CAR MADE A CLUNKING NOISE AND SHUDDERED, INSTANTLY LOST ABILITY TO ACCELERATE ENGINE, TACH DROPPED TO 720 RPM, TRANSMISSION ACTED AS IF IT WAS IN NEUTRAL. PULLED OFF HIGHWAY TO SHOULDER. ENGINE CONTINUED TO RUN, BUT NO RESPONSE FROM ACCELERATOR. *TR
Vehicle speed control, Engine, Jun 12, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHENEVER TRAVELING OVER 40 MPH, THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE WOULD LOOSE POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD ALSO BECOME HEAVY AND RESISTANT WHEN THE FAILURE OCCURRED. THE VEHICLE HAD NOT BEEN TO THE DEALER FOR INSPECTION OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 41,000. *TR
Vehicle speed control, Engine, Jun 12, 2013
*** THIS PLACED MY FAMILY IN DANGER. I HAD THE GAS PEDAL PUSHED TO THE FLOOR AND IT WOULD NOT GO. IT DIED. JUNE 11, 2013 @ 8:15 PM: DRIVING FROM EUGENE TO SPRINGFIELD. EVERYTHING WAS NORMAL. I TOOK THE CENTER CITY EXIT IN SPRINGFIELD AND THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. SO I DID A TEST -I PUT THE CARE IN IT IDLED NORMAL AND SMOOTHLY -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN HE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN . -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. -ON THE WAY HOME FROM SPRINGFIELD, AT RED LIGHTS THE CAR IDLED SPOTTY AND WAVY NOT SMOOTH. *TR
Vehicle speed control, Other or unspecified, Engine, Jun 12, 2013
** I WAS GIVING IT GAS BEFORE IT JUST DIED AND IT SEEMED LIKE THE GAS WAS NOT GETTING TO THE ENGINE TO MAKE IT GO. IT PUT MY FAMILY IS DANGER!! SOMETHING I WOULD NEVER GET BACK IF I LOST. JUNE 11, 2013 @ 7:30 PM: DRIVING FROM SPRINGFIELD TO 13THE STREET IN EUGENE. EVERYTHING WAS NORMAL, BUT THEN WHEN I MADE A RIGHT TURN ONTO 13TH STREET THEN ABOUT 1 BLOCKS LATER THE THROTTLE CONTROL/TRANSMISSION' INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN PARK -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. *TR
Vehicle speed control, Engine, Jun 12, 2013
NOTE: THE FORD DEALERSHIP COULD NOT FIND AND ENGINE CODE MAY 17, 2013 @ 2:00 PM: PULLING OUT OF THE PARKING LOT AT WORK FOR LUNCH.THE "THROTTLE CONTROL/TRANSMISSION" INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -TOOK IT IN TO FORD,THEY SAID THAT THEY COULD NOT FIND A CODE RELATED TO THAT AND INSTRUCTED ME THAT THE NEXT TIME IT HAPPENS TO DRIVE DIRECTLY TO KENDALL FOR THEM TO READ THE ?CODE? OFF OF IT. JUNE 11, 2013 @ 7:30 PM: DRIVING FROM SPRINGFIELD TO 13THE STREET IN EUGENE. EVERYTHING WAS NORMAL, BUT THEN WHEN I MADE A RIGHT TURN ONTO 13TH STREET THEN ABOUT 1 BLOCKS LATER?THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN ?P? PARK -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. JUNE 11, 2013 @ 8:15 PM: DRIVING FROM EUGENE TO SPRINGFIELD. EVERYTHING WAS NORMAL.I TOOK THE ?CENTER CITY EXIT? IN SPRINGFIELD AND THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. SO I DID A TEST?.. -I PUT THE CARE IN ?P? ??IT IDLED NORMAL AND SMOOTHLY -I PUT THE CARE IN ?R-N-D-M? ??THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAVY. NOT SMOOTH AND EVEN LIKE IT DID IN ?P?. -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. -ON THE WAY HOME FROM SPRINGFIELD, AT RED LIGHTS THE CAR IDLED SPOTTY AND WAVY NOT SMOOTH. *TR
Fuel system, Gasoline, Power train, Engine, Jun 11, 2013
WHILE DRIVING ON THE FREEWAY, THE ENGINE STALLED. A WRENCH SYMBOL CAME ON THE DASHBOARD. THE CAR STARTED LURCHING FORWARD AND WAS NEARLY HIT BY TWO OTHER VEHICLES FROM THE REAR. I WAS ABLE TO STOP. I TURNED OFF THE ENGINE AND AFTER A FEW TRIES, THE CAR STARTED UP AGAIN. THIS HAS OCCURRED AT LEAST ANOTHER 20 TIMES SINCE THEN. I'VE SPOKEN WITH FORD OVER THE PHONE REPEATEDLY AND EXPLAINED THAT THERE ARE NUMEROUS WEB SITES DISCUSSING THIS AS A THROTTLE BODY PROBLEM. BUT FORD REFUSES TO ACKNOWLEDGE THE PROBLEM AND HAVE TOLD ME THAT THEY'RE NOT EVEN SURE IF IT WOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR
Vehicle speed control, Engine, Jun 10, 2013
WHILE DRIVING THE HIGHWAY WITH CRUISE SET AT 75 MPH, MY CAR SUDDENLY LOST POWER, AND I EXPERIENCED NO RESPONSE WHILE STEPPING ON THE ACCELERATOR. THOUGH THIS WAS VERY SCARY IN THE TRAFFIC I WAS IN, I WAS EVENTUALLY ABLE TO COAST TO THE RIGHT SHOULDER (AFTER UPSETTING MANY DRIVERS AROUND ME) AND CAME TO A STOP ON THE RIGHT SHOULDER. AFTER A MINUTE, I DECIDED TO SHUT OFF MY CAR, AND WAS ABLE TO RESTART, AND DRIVE AS NOTHING HAPPENED. UNFORTUNATELY, I EXPERIENCED THE SAME SITUATION THE NEXT DAY, ONLY AT A LOWER SPEED (55 MPH), AND NOT WITH AS MUCH TRAFFIC. ON THE 3RD DAY, WHILE ON MY WAY TO THE DEALER, IT HAPPENED AGAIN. AFTER DIAGNOSIS, FORD SAYS I EXPERIENCED A P2112 CODE, AND ALMOST 3 WEEKS LATER, FORD STILL HAS MY CAR BECAUSE THE PART (THROTTLE BODY ASSEMBLY) IS NOT AVAILABLE; COMPLETELY UNACCEPTABLE. *TR
Engine, Jun 10, 2013
WAS IN FAST LANE ON RTE 78 IN NJ.. SUDDEN LOSS OF ENGINE POWER. COULD NOT GET TO THE SHOULDER. DROVE INTO GRASS MEDIUM. CAME CLOSE TO HAVING A CATASTROPHIC ACCIDENT. I GOT VEHICLE RESTARTED AND BROUGHT IT TO NAZARETH FORD. AS WE RUN A FLEET OF FUSIONS, I CONSULTED A CO-WORKER WHO HAD THE SAME ISSUE AND FORD CONFIRMED IT WAS A BAD THROTTLE BODY. THIS IS A DANGEROUS SITUATION AND THESE VEHICLES SHOULD BE RECALLED. I SPOKE TO MY COMPANY'S FLEET MGR. AND SHE SAID THIS WAS THE THIRD FAILURE THIS MONTH. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 9, 2013
STOPPED AT AN INTERSECTION AND WENT TO ACCELERATE AND HAD NO THROTTLE CONTROL THE WRENCH LIGHT CAME ON. CAR IDLED THROUGH INTERSECTION AND ROLLED INTO GAS STATION. WHEN I THEN TURNED IT OFF AND THEN RESTARTED IT AND THE WRENCH LIGHT WAS GONE. CAR SEEMED FINE FOR APPROXIMATELY TWO WEEKS, AND THEN THE SAME THING HAPPENED AGAIN. THIS IS A VERY BIG SAFETY ISSUE. *TR
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
VEHICLE LOSES ALL POWER WHILE DRIVING. WRENCH LIGHT APPEARED THE FIRST 7 TIMES, BUT AFTER TURNING THE VEHICLE OFF AND RESTARTING, IT GOES AWAY AND CAR DRIVES LIKE NORMAL. TODAY WHILE DRIVING IT HAPPENED AT AROUND 60MPH. BOTH THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND AFTER A RESTART THE CHECK ENGINE LIGHT STAYS ON. VEHICLE BARELY LIMPED THE REST OF THE 5 MILES TO MY HOUSE. THIS HAS HAPPENED AT HIGH SPEEDS ON THE FREEWAY AS WELL NEARLY CAUSING MULTIPLE ACCIDENTS. CURRENTLY WAITING ON DEALERSHIP TO COME BACK WITH A QUOTE TO REPLACE THE THROTTLE BODY. FORD NEEDS TO ISSUE A RECALL NOTICE AND WARRANTY THE COST OF THE REPLACEMENT BEFORE SOMEONE GETS KILLED DUE TO THIS ISSUE. THEY ARE JUST WEIGHING THE COST OF A LAWSUIT DUE TO FATALITY VS. THE COST OF WARRANTING THE MALFUNCTIONING PART. PAYING A FEW MILLION TO A FAMILY IS CHEAPER THAN PAYING TO FIX ~725,000 VEHICLES. WORK WITH THE THROTTLE BODY SUPPLIER, GET YOUR QA/QC UNDER CONTROL, AND FIX THE ISSUE GUYS. *TR ## VIN FAILED ##
Power train, Electrical system, Vehicle speed control, Engine, Jun 5, 2013
ON THE MORNING OF FEBRUARY 7TH 2013, I NOTICED THE VEHICLE'S ACCELERATION AND DECELERATION WAS RIDGED AND JUMPY. PRIOR TO THIS PROBLEM, THE VEHICLE HAS SHUT OFF RANDOMLY APPROXIMATELY THREE TIMES WHILE IN DRIVE AND IN MOTION. THIS PROMPTED ME TO BRING THE VEHICLE IN FOR MAINTENANCE AT A FORD DEALER AUTO CENTER. THEY DETERMINED THE POWER TAKEOFF UNIT AND DRIVE SHAFT WERE FAULTY, REPLACED BOTH PARTS AND RETURNED THE VEHICLE TO ME ON FEBRUARY 15TH 2013. ON MARCH 18TH 2013, THE VEHICLE SHUT OFF AGAIN WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD, FORCING ME TO NAVIGATE CAUTIOUSLY TO A SHOULDER. THE ENGINE LIGHT AND WRENCH LIGHT WERE ILLUMINATED THIS TIME. I SHUT THE VEHICLE OFF, WAITED 5 MINUTES, AND RESTARTED. THE ENGINE LIGHT REMAINED ON AND THE VEHICLE WAS DRIVABLE. I QUICKLY RETURNED THE VEHICLE TO THE PREVIOUS FORD AUTO CENTER, IN WHICH THEY DISCOVERED THE THROTTLE BODY WAS FAULTY. THEY REPLACED THE THROTTLE BODY AND RETURNED THE CAR TO ME ON MARCH 21ST 2013. ON MARCH 22ND 2013, THE ENGINE COVER FELL OFF WHILE THE CAR WAS IN MOTION, I IMMEDIATELY RETURNED VEHICLE TO THE PREVIOUS FORD AUTO CENTER, THEY REPLACED WITH NEW ENGINE COVER. AS OF TODAY, THE VEHICLE IS AGAIN SHOWING HESITATION AT ACCELERATION AND DECELERATION, RPM DASH METER NEEDLE BOUNCES PLUS MINUS 500RPMS DURING ACCELERATION AND DECELERATION. BREAKING IS NOT SMOOTH OR INSTANT, THE VEHICLE TENDS TO JUMP DURING BREAKING. AT COASTING SPEEDS, THE VEHICLE ALSO JUMPS. THESE ARE SIMILAR PROBLEMS THAT OCCURRED PRIOR TO THE VEHICLE SPONTANEOUSLY SHUTTING OFF. THIS PROBLEM IS ALARMING AND AN EXTREME SAFETY HAZARD TO YOURSELF AND OTHERS AROUND YOU, NOTABLY AT HIGH HIGHWAY SPEEDS. FORD HAS BEEN PRESENTED WITH THE ISSUE AND HAS CLAIMED THAT THE ISSUES ARE ALL UNRELATED, EVEN THOUGH THE VEHICLE SHUTS OFF EACH TIME. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS DRIVING THIS MODEL, 2011 FORD FUSION SEL AWD.
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
I WAS DRIVING 30MPH DOWN A BUSY STREET, WITH BACK-TO-BACK TRAFFIC, WHEN THE CAR JOLTED FORWARDED AT WHICH TIME THE WRENCH LIGHT BECAME ILLUMINATED ON THE DASHBOARD, THE CAR IMMEDIATELY STARTED BUCKING (GOING FORWARD AND BACKWARD) AND I LOST ALL CONTROL OF THE ACCELERATOR. THE CAR IMMEDIATELY SLOWED TO A CRAWL WHILE CONTINUING TO "BUCK." THIS INCIDENT FORCED EVERYONE BEHIND ME TO SLAM ON THEIR BREAKS AND I WAS NEARLY HIT FROM BEHIND. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD SAFELY. MY CHILDREN WERE IN THE CAR AND HAD I BEEN GOING ANY FASTER, THEY MAY HAVE SUFFERED FROM WHIPLASH WHEN THE CAR JOLTED FORWARD, STARTED BUCKING AND SLOWED TO A CRAWL SIMULTANEOUSLY OR THIS INCIDENT COULD HAVE LEAD TO A SEVERAL CAR PILE UP SINCE THIS HAPPENED DURING THE BUSIEST TIME OF DAY. A TOW TRUCK WAS DISPATCHED AND TOWED THE CAR TO THE NEAREST DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY MOTOR FAILED AND WHEN IT DID, THE THROTTLE WAS FORCED SHUT (ERROR CODE: P2112). *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, May 31, 2013
I WAS DRIVING HOME FROM SCHOOL (THIS HAS HAPPENED BEFORE, JUST NOT AS BAD) AND MY CAR STOPPED RESPONDING. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I WAS ON A REALLY BUSY ROAD, SO I HAD TO PRAY THAT I WOULD NOT GET HIT. I TURNED OFF THE CAR, AND TRIED TO RESTART IT, BUT IT DID NOT WANT TO RESTART. I SAT FOR A FEW SECONDS AND WAS FINALLY ABLE TO GET IT RESTARTED. THIS HAPPENED NUMEROUS (PROBABLY 6-8 TIMES) ON MY 12 MILE TRIP HOME. I TOOK IT TO THE SHOP THIS MORNING AND FOUND OUT IT IS THE THROTTLE BODY. I JUST LOOKED IT UP ONLINE AND HAVE FOUND OUT THIS IS A COMMON ISSUE, AND THAT THE DEALERSHIPS (WHEN THE CAR IS UNDER WARRANTY) ACT LIKE THEY DON'T KNOW WHAT IT WRONG. THIS IS NOT RIGHT. THERE NEEDS TO BE A RECALL! I DON'T HAVE A WARRANTY NOW, AND I TOOK MY CAR TO THE DEALERSHIP BEFORE THE WARRANTY WAS UP AND THEY SAID THERE WAS NOTHING WRONG WITH IT MULTIPLE TIMES!!!! *TR
Engine and engine cooling, Electrical system, May 30, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR
Vehicle speed control, Engine, May 26, 2013
ON FRIDAY EVENING (5/10/2013), I HAD JUST EXITED THE INTERSTATE WHEN THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY APPEARED TO STALL (ENGINE WAS RUNNING, BUT HAD NO ACCELERATION). WITH TRAFFIC STACKING UP BEHIND ME, I MANAGED TO GET THE CAR OFF THE ROAD AND TURNED IT OFF. AFTER SITTING FOR A MINUTE OR TWO, I RESTARTED THE CAR AND CONTINUED DOWN THE ROAD. THE CAR DIED AGAIN LESS THAN TWO MILES LATER. VEHICLE WAS TAKEN TO THE DEALER THE ON FOLLOWING MONDAY 5/13/2013 (AFTER SITTING ALL WEEKEND). THE DEALER CHECKED THE CAR AND DETERMINED THE THROTTLE BODY WAS BAD. AS OF TODAY, 5/26/2013, THE CAR IS STILL AT THE DEALER WAITING ON A REPLACEMENT PART. *TR
Vehicle speed control, Engine, May 24, 2013
WHILE DRIVING ROUGHLY 45 MPH VEHICLE SUDDENLY BEGAN SHAKING AND DROPPED SPEED QUICKLY AND DRASTICALLY TO LESS THAN 15 MPH. THIS HAPPENED REPEATEDLY AFTER TURNING CAR OFF AND BACK ON. CAR WOULD STILL RUN NO PROBLEMS UNDER 25. *TR
Exterior lighting, Engine, May 15, 2013
WHILE DRIVING AROUND TOWN CAR WOULD CUT OFF COMPLETELY GOING ABOUT 35 TO 40 MPH. MOST RECENT INCIDENT HAPPENED ON MOTHERS DAY DRIVING 35 MPH CAR SHUTTERED WHEN DRIVING THROUGH A TRAFFIC LIGHT AND WHEN I HIT THE GAS THE RPM WOULD GO VERY HIGH BUT THE CAR WOULD NOT MOVE. I HAD TO COAST TO THE SIDE OF VERY BUSY ROAD PUT MY CAR IN PARK AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR IT WOULD TAKE LONGER THAN NORMAL FOR THE CAR TO FLIP OVER AND START. I HAD MY FIANCE AND 7 YEAR OLD IN THE CAR AND ACCORDING TO MY FIANCE THE CAR DID THE SAME THING TO HIM A COUPLE DAYS PRIOR. THE CAR ONLY HAS 40K MILES ON IT AND THIS IS A VERY DANGEROUS ISSUE. I DRIVE ON THE INTERSTATE EVERYDAY TO AND FROM WORK AT 70 MPH AND I DO NOT FEEL SAFE IN THIS CAR. AT 40K MILES THERE SHOULD BE NO ISSUES AND THIS IS 5TH TIME THE CAR HAS EITHER SHUTTERED LIKE THIS OR SHUT COMPLETELY DOWN. ALSO HAVE HAD ISSUES WITH THE TURN SIGNAL LIGHTS, JUST REPLACED THE LEFT SIDE AND NOW THE ISSUE IS WITH THE RIGHT SIDE. MY CAR IS CURRENTLY AT THE DEALERSHIP BEING FIXED FOR $500 AND APPARENTLY IM NOT THE ONLY PERSON WITH THIS ISSUE. I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM AND NOT US AS THIS SEEMS LIKE AND ONGOING ISSUE WITH THIS MAKE AND MODEL OF CAR. *TR
Power train, Engine, May 13, 2013
DRIVING 70 MPH ON ROAD HEADING HOME, CAR STALLED/NO POWER, GAUGES DIED, WAS IN RIGHT LANE AND ABLE TO PULL OFF TO RIGHT SHOULDER WITHOUT GETTING REAR ENDED. ONCE STOPPED, PUT CAR IN PARK AND TURNED OFF KEY. WRENCH LIGHT ALSO SHOWED IN DASH BEFORE TURNED OFF. SAT FOR A FEW MINUTES WITH CAR OFF, THEN RESTARTED CAR. NO LIGHTS IN DASH WHEN RESTARTED, SO PUT CAR IN DRIVE AND TOOK OFF DOWN THE ROAD. AS I ACCELERATED, CAR STALLED/LOST POWER AGAIN, GAUGES DIED, DASH LIGHTS OF ENGINE AND WRENCH APPEARED THIS TIME, STEERED TO RIGHT SHOULDER AND AGAIN WAS ABLE TO GET OFF WITHOUT BEING REAR ENDED. TURNED KEY OFF AGAIN. SAT FOR AWHILE. STARTED CAR AGAIN, ENGINE AND WRENCH LIGHT WERE ON IN DASH, PULLED OUT ONTO THE ROAD AGAIN, DRIVING SLOWLY. TURNED CAR AROUND AND HEADED TO REPAIR FACILITY. DROVE SLOWLY WITHOUT GOING ABOVE 50 MPH, LIGHTS STAYED ON IN DASH AND MADE TO REPAIR FACILITY THAT WAS ABOUT 3 OR 4 MILES AWAY, DRIVING SLOWLY, NOT THE USUAL SPEED LIMIT FOR THE ROAD. REPAIR FACILITY READ THE CODE WHICH CAME UP THROTTLE BODY AND SUGGESTED CONTACTING THE FORD DEALER. WAITING FOR RETURN CALL FROM FORD SERVICE MANAGER AT THIS TIME. FOUND INVESTIGATION OPENED BY NHTSA IN MARCH OF THIS YEAR REGARDING FAULTY CIRCUIT BOARD FOR THE THROTTLE BODY. *TR
Power train, Vehicle speed control, Engine, May 13, 2013
I WAS ON THE EXPRESSWAY WITH THE CRUISE SET AT 72. THE CAR ITSELF SHUT OFF THE CRUISE AND BEGAN IMMEDIATELY DE-ACCELERATING. PRESSING THE GAS PEDAL HAD NO EFFECT - THE ENGINE REMAINED IN IDLE. THE WRENCH BAR INDICATOR LIT UP. I PULLED OFF THE SIDE (HUGE POTENTIAL SAFETY ISSUE HAD THERE BEEN TRAFFIC AROUND) AND SHUT THE CAR DOWN IN NEUTRAL. RESTARTED - SAME ISSUE - WOULD NOT ACCELERATE - IT WAS AS IF THE THROTTLE WAS DISCONNECTED. I PUT THE CAR IN PARK, SHUT DOWN, WAITED 2 MINUTES, AND RESTARTED. ALL FUNCTIONED NORMALLY. RAN THE VEHICLE HEALTH REPORT TEST AND NO INDICATION WAS MADE OF AN ELECTRICAL ISSUE. . *TR
Power train, Engine, May 10, 2013
I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT CHANGED THE CAR GOT UP TO AROUND 15MPH WHEN THE CAR STALLED. I THEN PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. IT RAN FINE FOR A FEW DAYS AND THEN THERE WAS ANOTHER INCIDENT. I WAS AT ANOTHER STOPLIGHT AND MADE A RIGHT HAND TURN. THE CAR STALLED AGAIN AND WAS ABLE TO BE RESTARTED AFTER PLACING THE GEAR IN PARK. *TR