2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Vehicle speed control, Engine, May 8, 2013
ANYTIME VEHICLE SLOWS TO A SPEED OF APPROX. 20 MPH.,IT SEEMS TO WANT TO STALL THEN SECONDS LATER WITHOUT TOUCHING GAS PEDAL, SPEEDS UP AND ACCELERATES. I HAVE HAD THE VEHICLE IN FOR SERVICE TO VILLAGE FORD / DEARBORN MICHIGAN AND THEY CONTINUALLY TELL ME NO PROBLEM IS DETECTED. I HAVE HAD SEVERAL INDIVIDUALS DRIVE MY VEHICLE AND HAVE EXPERIENCED THE SAME ISSUE. I HAVE ALSO LOCATED AN ARTICLE FROM MY LOCAL NEWS CHANEL WXYZ SPEAKING OF THIS ISSUE, STATING IT WAS NOT YET SERIOUS ENOUGH FOR RECALL. WITH FORD MOTOR'S HISTORY I WOULD SAY THIS NEEDS TO BE LOOKED INTO BEFORE SERIOUS INJURY DOES OCCUR. *TR
Power train, Engine, Fuel/propulsion system, May 1, 2013
ACCELERATING FROM A STOP AT GREEN TRAFFIC SIGNAL, MY 6 CYLINDER FUSION ACCELERATED TO APPROXIMATELY 25 MPH AND THE ENGINE STOPPED. I HAD NO PROBLEM COASTING INTO A NEARBY PARKING LOT ON MY RIGHT. I TURNED THE IGNITION OFF AND AFTER 10 SECONDS I RESTARTED THE ENGINE. I DROVE HOME WITHOUT INCIDENT AFTERWARDS. *TR
Power train, Vehicle speed control, Engine, Apr 14, 2013
DRIVING ON HIGHWAY AT 65 MILES WENT CAR WOULD LOSE POWER AND COULDN'T ACCELERATE AND CAR STARTED TO SHAKE WHEN CAME TO A STOP, CUT CAR OFF, WAITED A MIN, CUT CAR ON, TOOK A COUPLE EXTRA CRANKS BEFORE TURNING OVER, AND CAR WORKED FINE THIS HAD HAPPENED 3 TIMES AND IS VERY RANDOM AND DANGEROUS. *TR
Engine, Mar 23, 2013
HAD THE VEHICLE FOR ABOUT 2 MONTHS BUT HAD ONLY DRIVEN IT ABOUT 1500 MILES. (MAR. 22, 2013 - 26,800 MILES) I WAS DRIVING ALONG A LANE ROAD DOING ABOUT 50 MPH WHEN THE CAR SUDDENLY LOST POWER. ALMOST GOT REAR ENDED. WAS ABLE TO BARELY LIMP THE VEHICLE TO A STOP ON THE RIGHT SHOULDER BUT IT WOULD NOT MOVE EVEN WHEN THE GAS PEDAL WAS DEPRESSED. THE MECHANICS LIGHT CAME ON AND THE RPMS BEGAN FLOATING BETWEEN 800 AND 1200 BUT WITH NO POWER TO THE TRANSMISSION. TURNED THE KEY OFF AND RESTARTED IT AND IT REGAINED POWER BUT THEN IT HAPPENED ONE MILE LATER. SAME SYMPTOMS. RESTARTED IT AGAIN AND LASTED ANOTHER 2 MILES WHERE IT HAPPENED AGAIN. THE THIRD TIME I RESTARTED THE CAR IT TOOK ABOUT 20 SECS OF CRANKING BEFORE IT TURNED OVER. I THEN DROVE IT 15 MILES DIRECTLY TO THE FORD DEALERSHIP I PURCHASED IT WITHOUT INCIDENT. FORD RAN A DIAGNOSTIC SWEEP ON THE CAR AND COULD NOT FIND ANYTHING WRONG. THEY TOLD ME IT WOULD HAVE TO BR BROUGHT IN WITH THE PROBLEM SHOWING SINCE THE BLACK BOX DOES NOT RECORD THESE TYPES OF ISSUES. I HAD THE IMPRESSION THEY HAVE NOT SEEN THIS TYPE OF ERROR OR COULD NOT RECALL IT. HAVE NOW DRIVEN THE CAR ADDITIONAL 40 MILES WITHOOUT INCIDENTS BUT MAKES ME WONDER ABOUT THE MANUFACTURER IF THEY AREN'T CONCERNED ABOUT SAFETY ISSUES. I THOUGHT THE RECESSION AND PAST DECADE TAUGHT THEM A LESSON IN DOING IT RIGHT FOR THE CONSUMER/? *TR
Engine, Fuel/propulsion system, Mar 15, 2013
DRIVING THE CAR, IT WILL HAVE SUDDEN LOSS OF ALL POWER. THE THROTTLE CONTROL/TRANSMISSION LIGHT INDICATOR COMES ON. YOU HAVE TO TURN THE CAR OFF AND RESTART. OWNERS MANUAL STATES TO TAKE TO THE DEALER IF IT STAYS ON OR CONTINUES TO COME ON.THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST SIX MONTHS. FRIDAY 3/8 IT HAPPENED TWICE. TOOK TO THE DEALER. STATE THEY ARE UNABLE TO REPAIR DUE TO NO CODE IN THE COMPUTER. THEY HAD IT 5 DAYS, PUT 100 MILES ON IT TRYING TO GET IT TO DO THIS AGAIN. SAFETY ISSUE IS THIS OCCURRING WHILE IN AN INTERSECTION OF ON THE INTERSTATE. NO SOLUTION OFFERED BY FORD. STATES HAVE TO HAVE A CODE. NO INSTRUCTION ON MAKING SURE THE CODE IS RECORDED BY THE COMPUTER. WHEN ENGINE RESTATED CLEARS COMPUTER. *TR
Power train, Engine, Mar 15, 2013
WHILE DRIVING ON CRUISE CONTROL APPROXIMATELY 70 MPH, THE CAR LOST ALL ACCELERATION. THE ENGINE IS 4 CYL. ENGINE LIGHT CAME ON. COASTED TO RIGHT OF FREEWAY AND CAME TO A STOP. TURNED IGNITION KEY TO OFF AND THEN RESTARTED CAR. PLACED IN DRIVE AND DROVE AND ACCELERATED FINE THERE AFTER. *TR
Power train, Engine, Mar 12, 2013
I WAS GOING THROUGH A SCHOOL ZONE ON MY WAY TO WORK. WHEN I REACHED THE END OF SCHOOL ZONE I ATTEMPTED TO ACCELERATE BUT THE ENGINE WOULD NOT. THERE WAS NO THROTTLE RESPONSE AND THE ENGINE WAS IN A VERY ROUGH IDLE. I PULLED OVER, SHUT THE CAR OFF, WAITED ABOUT 5 MIN AND STARTED IT BACK UP. ON START-UP, THE ENGINE CRANKED A FEW EXTRA TIMES BEFORE IT FINALLY TURNED OVER. I WAS ABLE TO DRIVE AGAIN AFTER THAT BUT NOTICED THAT THE RPMS JUMPED AROUND WHEN I WAS IN THIRD GEAR BETWEEN 1500-2000 RPM. SEEING THE RPMS JUMP AROUND LIKE THAT MADE ME THINK THAT THE ENGINE WAS GOING TO LOSE POWER AGAIN, AS IT IS CHARACTERISTIC OF THIS PROBLEM. THIS IS THIRD TIME THIS HAS HAPPENED TO THE CAR. *TR
Power train, Engine, Mar 9, 2013
HAD THE VEHICLE FOR ABOUT A MONTH BUT HAD ONLY DRIVEN IT ABOUT 600 MILES. (FEB. 21, 2013 - 21,700 MILES) MY WIFE WAS DRIVING ALONG A 4 LANE ROAD DOING ABOUT 50 MPH WHEN SHE NOTICED THE CAR SUDDENLY LOSING POWER. SHE WAS IN THE LEFT HAND LANE WITH NO SHOULDER OR ROOM TO MOVE TO THE RIGHT LANE BECAUSE OF TRAFFIC AND WAS ALMOST REAR-ENDED BY A DUMP TRUCK WHO HAD NO IDEA SHE WAS RAPIDLY SLOWING DOWN BECAUSE SHE WASN'T PUTTING ON ANY BRAKE TO INDICATE THIS. SHE BROUGHT THE VEHICLE TO A STOP BUT IT WOULD NOT MOVE EVEN WHEN THE GAS PEDAL WAS DEPRESSED. SHE THOUGHT IT HAD STALLED BUT LATER TOLD ME SHE DIDN'T NOTICE ANY DASH LIGHTS ON. SHE TURNED THE KEY OFF AND RESTARTED IT AND IT RAN FINE THE REST OF THE WAY HOME. CALLED FORD DEALERSHIP WHERE IT WAS PURCHASED AND HE ASKED ABOUT ENGINE CODE LIGHTS (OF WHICH NONE WERE SHOWING ). HE SAID WITHOUT A CODE HE COULDN'T DO ANYTHING. ( MARCH 7, 2013 - 22,400 MILES ) TURNING A CORNER FROM A STOP THE CAR ACCELERATED AND THEN LOST POWER, ENGINE SEEMED TO SPUTTER AND RUN ROUGH, PULLED OVER AND STOPPED. WRENCH LIGHT ON DASH WAS ON, DEPRESSED ACCELERATOR PEDAL BUT NOTHING HAPPENED. ENGINE WAS RUNNING BUT TACHOMETER DIDN'T MOVE AT ALL WHEN ACCELERATOR WAS DEPRESSED. TURNED ENGINE OFF, RESTARTED, WRENCH LIGHT WENT OFF AND RAN OK. HAVE ALSO NOTED THAT TRANSMISSION SHIFTING IS NOT ALWAYS SHIFTING AS SMOOTH AS WHEN WE FIRST STARTED DRIVING IT. IT SEEMS TO JUMP OR LURCH IN AT LEAST ONE OF THE GEARS BUT THIS IS JUST AN INTERMITTENT PROBLEM RIGHT NOW. I WILL TAKE NOTE OF THIS AND REPORT BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Mar 8, 2013
I WAS DRIVING ON THE HIGHWAY AND I STARTED TO FEEL THE CAR JERK FORWARD SLIGHTLY ABOUT ONCE EVERY TEN SECONDS. ABOUT A MINUTE OR SO LATER I COULD NO LONGER ACCELERATE AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I COASTED TO A STOP AND PULLED OVER ONTO THE SHOULDER. WHEN I CAME TO A STOP THE RPMS WERE VERY ERRATIC AND BOUNCING BETWEEN 500-1000. I SHUT THE VEHICLE, WAITED A MINUTE, THEN STARTED IT BACK UP. ON START UP THE ENGINE CRANKED A COUPLE MORE TIMES THAN USUAL BUT FINALLY TURNED OVER. THE CAR RAN FINE AND I WAS ABLE TO CONTINUE DRIVING. *TR
Power train, Engine, Fuel/propulsion system, Mar 3, 2013
WHILE DRIVING AT HIGHWAY SPEED ON AN INCLINE, THE CAR LOST ALL PROPULSION POWER. AFTER SEVERAL SECONDS, THE CHECK ENGINE WRENCH LIGHT TURNED ON AND I PULLED OVER TO THE SIDE. SHUTTING DOWN THE VEHICLE, WAITING 1 MINUTE AND RESTARTING CLEARED THE CHECK ENGINE LIGHT AND RESTORED POWER. THE SAME THING HAPPENED 6 WEEKS LATER, WHILE IDLING AT A TRAFFIC LIGHT. AFTER RESTARTING, THE SYSTEM FAILED AGAIN 2 MINUTES LATER WHILE DRIVING ON LEVEL ROAD AT 15 MPH. THE CAR RESTED FOR 2 HOURS AND WAS THEN DRIVEN WITHOUT INCIDENT TO THE DEALER FOR REPAIRS. THE SERVICE TECHNICIAN PERFORMED EEC TEST, PPT AND COMPONENT TESTS, THEN REPLACED THE THROTTLE BODY. NO SUBSEQUENT INCIDENTS AFTER 1 WEEK. *TR
Engine, Mar 1, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Power train, Engine, Feb 28, 2013
WHILE DRIVING TO WORK ONE DAY MY CAR SHUT OFF RIGHT AFTER A TURN GOING DOWN A HILL, THE DASH WAS ILLUMINATED AND NO LIGHTS WERE ON OTHER THAN THE DASH. I PUT THE CAR INTO PARK AND TURNED IT OFF THEN STARTED IT RIGHT BACK UP, IT RAN FINE AFTER THAT. THERE IS ANOTHER ISSUE AS WELL THOUGH, WHILE DRIVING IT HESITATED BY SHIFTING AT HIGHER RPM'S THAN IT SHOULD AND TOOK IT TO DEALER ON MONDAY FEBRUARY 25, 2013 AND THEY STILL HAVE IT WITH NO EXPLANATION AS TO WHY IT DID ANY OF THOSE THINGS THAT I MENTIONED. THE ONLY THING THAT THE SERVICE GUY SAYS IS "WELL UNTIL IT IS BILLED OUT I DO NOT KNOW WHAT IS GOING ON WITH THE CAR." I AM VERY FRUSTRATED AND JUST BOUGHT THIS CERTIFIED PRE OWNED TWO WEEKS AGO. THERE SHOULD BE A LEMON LAW ON CERTIFIED PRE OWNED CARS, THIS IS NOT COOL. IT HAS CAUSED A HEADACHE FOR ME AND NOW I AM STUCK PAYING FOR A CAR I CANNOT EVEN DRIVE RIGHT NOW. *TR
Engine, Feb 28, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY BOX WOULD HAVE TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Engine, Feb 28, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT. THE CONTACT PULLED THE VEHICLE OVER AND ALLOWED IT TO SIT FOR A MINUTE BEFORE HE WAS ABLE TO PROCEED WITH DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Power train, Engine, Feb 27, 2013
I PURCHASED A 2011 FORD FUSION SE ON FEBRUARY 22, 2013. I DROVE AN HOUR AND 15 MINUTES TO THE DEALERSHIP TO GET THIS VEHICLE. ON MY DRIVE HOME, I WAS SORT OF SKEPTICAL ABOUT THE CAR BECAUSE ON THE RIDE BACK, UP AND DOWN THE HILLS, I COULD FEEL A SLIGHT UNEASINESS OF THE CAR BUT THOUGHT THAT WAS JUST THE HOW IT WAS. THE NEXT THREE DAYS IT DROVE FINE AROUND TOWN. ON THE FOURTH DAY, ON MY WAY PULLING INTO WORK, I BRAKED AT THE STOP SIGN TO LET TRAFFIC GO AND AS I LET OFF THE BRAKE THE CAR DID NOT GO ANYWHERE. I SAT THERE ABOUT 3 OR 4 MINUTES BEFORE I COULD GET IT TO GO. ONCE I GOT HOME, I LEFT OUT TO GO TO A STORE AND PARKED TO GO INSIDE. I CAME OUT AND THE CAR WOULD NOT REVERSE. IT TOOK ME ABOUT 15 MINUTES OF CONSTANTLY CRANKING IT, SHIFTING GEARS AND PRESSING THE GAS BEFORE I COULD GET IT TO MOVE AGAIN. I LOVE THE CAR AND ITS FEATURES BUT I HATE THAT THIS IS HAPPENING. WHAT CAN BE DONE TO KEEP THE CAR AND AVOID THE PROBLEMS WITH IT? *TR
Power train, Engine, Feb 27, 2013
I HAD JUST GOT OFF THE HIGHWAY AND WAS IN RUSH HOUR TRAFFIC. TRAFFIC HAD COME TO A COMPLETE STOP. WHEN TRAFFIC STARTED TO MOVE I ATTEMPTED TO ACCELERATE AND THE ENGINE RPMS IMMEDIATELY DROPPED TO AROUND 500 AND WERE VERY ERRATIC. THE ENGINE WAS RUNNING VERY ROUGH AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I WAS UNABLE TO ACCELERATE AND HAD TO IDLE THE CAR OFF THE ROAD TO A NEARBY PARKING LOT. I TURNED OFF THE CAR AND LOOKED UNDER THE HOOD BUT COULDN'T SEE ANYTHING WRONG. I STARTED THE CAR BACK UP AND IT RAN FINE; THE AMBER WRENCH LIGHT WAS NO LONGER ILLUMINATED. I TOOK IT TO AUTOZONE TO HAVE THE OBD2 CODES READ BUT IT DIDN'T SHOW ANY CODES. *TR
Power train, Engine, Feb 26, 2013
I READ WHERE THE NHTSA WAS LOOKING INTO ISSUES WITH FORD ENGINES FROM 2009-2011 IN FUSIONS & ESCAPES. THOUGHT I WOULD RELAY MY INCIDENT. TRAVELING ABOUT 55-60 MPH, THE VEHICLE SUDDENLY AND WITHOUT WARNING SLOWED TO A CRAWL ON A BUSY HIGHWAY. WE WERE ABLE TO NURSE THE CAR TO THE SIDE OF THE ROAD. NOTICED A AMBER "WRENCH" WARNING LIGHT. TURNED OFF THE VEHICLE AND RE-STARTED IT. WE WERE ABLE TO GET THE VEHICLE HOME UNDER NORMAL OPERATING CONDITIONS. SINCE IT WAS A VERY HOT DAY, JUST ASSUMED IT WAS HEAT RELATED. HAPPENED 2 MORE TIMES THAT WEEK-END (AT LOWER SPEEDS IN PARKING LOTS). TOOK IT TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE PROBLEM AND COULD NOT GET AN ERROR CODE. SEEMS LIKE THE LIGHT HAS TO ACTUALLY BE ON. THE DEALER REPLACED THE THROTTLE BODY (UNDER WARRANTY). HAVE NOT EXPERIENCED ANOTHER INCIDENT SINCE, HOWEVER THE GEARS SEEM TO SHIFT MUCH HARDER NOW, THOUGH NOT CONSTANT. IT'S A GREAT VEHICLE, BUT I ALWAYS HAVE THAT POWER LOSS IN MY MIND, PRAYING IT WONT OCCUR AGAIN. *TR
Electrical system, Engine, Fuel/propulsion system, Feb 26, 2013
I HAVE NOW TWICE EXPERIENCED THE SAME PROBLEM DESCRIBED IN THE NEWS ARTICLES FROM THIS DATE REGARDING ENGINE STALL. THE FIRST OCCASION, THE VEHICLE WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 40 MPH WHEN IT SUDDENLY STALLED. THE SECOND OCCASION WAS WHILE I WAS TRYING TO ENTER A FREEWAY AT BETWEEN 50-55 MPH. AFTER THE ENGINE WAS TURNED OFF FOR A MINUTE, THE VEHICLE STARTED WORKING AGAIN PROPERLY. *TR
Power train, Engine, Feb 26, 2013
MY CAR LOST POWER AND WE HAD TO PULL OVER TO THE SIDE OF THE ROAD. EVENTUALLY I GOT IT STARTED AGAIN, LIMPED TO A FORD DEALERSHIP, AND WAS CHARGED $591 FOR A THROTTLE BODY REPLACEMENT. *TR
Electrical system, Engine, Feb 26, 2013
THIS HAPPENED SOMETIME BACK, HOWEVER IT COULD BE RELATED TO YOUR CURRENT INVESTIGATIONS. WHEN I HAD APPROX 1900 MILES ON THE CAR AND WHILE I WAS GOING AROUND 70 MPH, THE CAR WENT INTO LIMP MODE AND I LOST ALL THROTTLE CONTROL. AFTER NEARLY GETTING HIT FROM BEHIND FROM A TRUCK (CAUSE I LOST SPEED), I MANAGED TO PULL OVER TO SAFETY AND SAW I HAD NO THROTTLE RESPONSE. I TURNED OFF THE CAR, AND THEN TURNED IT BACK ON TO FIND IT OUT IT WOULDN'T START. SO I TURNED IT OFF ONCE AGAIN, WAITED 20 OR SO SECONDS, AND TURNED THE CAR BACK ON AND PROCEEDED TO WORK. LATER ON THAT NIGHT, I PULLED THE CODES OFF THE SYSTEM AND KEPT THEM AS PICTURES (P2104 AND P2112) JUST IN CASE THE CODES CLEARED (COLD CYCLE). SURE ENOUGH I GO TO THE DEALER THE NEXT DAY, NO CODES FOUND AND THERE IS NOTHING THEY (FORD) CAN DO. I SHOWED THEM THE PICTURES, HOWEVER I WAS STILL TURNED AWAY. LATER ON AT AROUND 7500 MILES, THIS HAPPENED AGAIN AND THIS TIME I WAS CLOSE ENOUGH TO THE DEALER TO RUN THE CODES. THEY PERFORMED TSB 11-4-23 ON THE ENGINE THROTTLE BODY AND ECU, AND INSTALLED A NEW WIRING HARNESS. LITTLE DID I KNOW AT THE TIME, BUT THIS STATES THAT UNDER RARE CONDITIONS THE ENGINE WILL EMIT THOSE CODES WHILE THE WIPERS ARE ON. *TR
Electrical system, Vehicle speed control, Engine, Feb 25, 2013
I BOUGHT THIS 2011 FORD FUSION AT 40,000 MILES AND SINCE IT HAS BEEN AT 45,000 MILES I BEEN HAVING STALLING AND IDLE PROBLEMS . I THOUGHT I WAS GOING CRAZY UNTIL I SEEN AN ARTICLE IN THE NEWS TODAY . MY CAR HAS STALLED ON THE HWY TO WHERE ON NUMEROUS OCCASIONS I HAVE ALMOST BEEN HIT. I HAVE HAD TO PULL OVER AND RESTART IT. I ALSO SEE THE WRENCH WHEN IT HAPPENS. I ALSO HAVE BEEN SITTING STILL AT LIGHTS TO WHERE MY CAR WOULD IDLE UP REAL FAST. MY CAR ALSO POPS AND GETS STUCK WHEN I CHANGE GEARS. I HATE THIS CAR. I JUST PRAY SOMETHING GETS DONE BEFORE SOMEONE REALLY GETS HURT INCLUDING MYSELF .... *TR
Steering, Engine and engine cooling, Vehicle speed control, Feb 25, 2013
ON A FEW SEPARATE OCCASIONS, WHILE EITHER SITTING IN TRAFFIC AT A LIGHT OR DRIVING MY 2011 FORD FUSION HAS STALLED IN THE MIDDLE OF TRAFFIC. IT HASN'T HAPPENED FOR A FEW MONTHS AND THERE IS NO RHYME OR REASON TO WHEN IT WILL HAPPEN. WHEN THE STALLING OCCURS THE CAR LITERALLY SHUTS DOWN IN THE MIDDLE OF TRAFFIC AND I HAVE TO RESTART THE CAR TO PROCEED. *TR
Engine, Feb 19, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND POWERED OFF. ALSO, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE 40,000.
Power train, Engine, Feb 7, 2013
WHILE ENTERING INTERSTATE 275 SOUTH ON RAMP IN TAMPA, FL MY CAR ABRUPTLY STOPPED RESPONDING TO THE GAS PEDAL AND THE LITTLE WRENCH LIGHT CAME ON. ALL I COULD DO IS COAST TO A STOP ON THE SIDE OF THE ROAD. ONCE MY SPEED SLOWED TO AROUND 5 TO 10 MILES PER HOUR, THE CAR BEGAN TO JERK AND SHAKE. I PUT IT IN PARK, TURNED IT OFF AND RESTARTED THE ENGINE, AND IT WORKED LIKE NORMAL FOR ABOUT ANOTHER MONTH OR SO UNTIL IT HAPPENED AGAIN WHILE I WAS TURNING RIGHT ON RED ON A MAJOR 5 LINE STREET. SINCE THEN IT HAS HAPPENED AT LEAST 20 TIMES AND HAS BECOME INCREASINGLY MORE FREQUENT. AFTER A LITTLE RESEARCH ON THE WEB, IT SEEMS HUNDREDS OF PEOPLE ARE DESCRIBING THE EXACT SAME PROBLEM. I MEAN EXACTLY IN EVERY WAY EXCEPT FOR THE SPEEDS AND LOCATIONS. THE OLDEST MODEL THAT I RECALL SEEING THIS PROBLEM DESCRIBED ABOUT ONLINE IS A 2010 WITH ONLY 15000 MILES ON IT. THIS IS A POTENTIALLY VERY DANGEROUS ISSUE, THAT IN MY OPINION, NEEDS TO BE FIXED. WHEN I WAS MAKING THAT RIGHT TURN, THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD AND I HAD TO QUICKLY RESTART THE ENGINE AND FLOOR IT TO AVOID CAUSING AN ACCIDENT. *TR
Power train, Engine, Jan 13, 2013
VEHICLE BEGAN TO SHAKE, WOULD NOT ACCELERATE, WRENCH LIGHT CAME ON. *TR