2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Power train, Engine, Dec 14, 2012
WHILE DRIVING MY 2011 FUSION ON THE ROAD AT 55 MPH, THE ENGINE SUDDENLY QUIT AND THE WRENCH LIGHT CAME ON. THE SLOWDOWN WAS FAST, AND I COULD HAVE BEEN HIT FROM BEHIND VERY EASILY, BUT I LUCKED OUT BECAUSE THE PERSON BEHIND ME TOOK NOTICE OF MY DRASTIC DROP IN SPEED. I COASTED OFF TO THE SIDE OF THE ROAD, TURNED OFF THE CAR, WAITED A FEW MOMENTS AND THEN RESTARTED THE ENGINE. FORTUNATELY I GOT HOME OK, SO I THOUGHT IS WAS MAYBE A FLUKE OCCURRENCE. WHEN I LEFT FOR WORK THE NEXT MORNING, THE SAME THING HAPPENED AS I WAS DRIVING; SAME ROAD, SAME SPEED, SAME WRENCH LIGHT, ETC. WHEN I GOT THE CAR RESTARTED, I TOOK IT TO THE LOCAL FORD DEALER. THEY THOUGHT THEY HAD FIXED THE PROBLEM WITH A RELAY SWITCH(?), BUT ONCE AGAIN, THE ENGINE QUIT WHILE I WAS DRIVING BACK TO WORK THAT SAME MORNING. THIS TIME MORE THAN THE WRENCH LIGHT LIT UP. I WENT THROUGH THE RESTART ROUTINE AGAIN, BUT THIS TIME IT WAS NOT A VERY SMOOTH START - I DID NOT THINK IT WAS GOING TO START, BUT IT DID, AND I TOOK IT BACK TO THE DEALERSHIP AGAIN WHERE THEY ARE CURRENTLY TRYING TO FIGURE OUT WHAT THE PROBLEM IS. THIS IS A CONSIDERABLE SAFETY HAZARD TO ANYONE TRAVELING WITH ME AND/OR DRIVING MY CAR, AND AN UNSAFE ENVIRONMENT FOR THOSE DRIVING NEAR ME. MY CAR HAS BEEN AT THE DEALERSHIP MOST OF THE DAY NOW, AND NO WORD ON THE PROBLEM OR RECTIFICATION THEREOF. I AM EXTREMELY CONCERNED AND VERY WORRIED THIS ISSUE WILL "MUSHROOM". *TR
Power train, Engine, Dec 13, 2012
WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE WILL GO INTO A VERY VIOLENT IDLE AND THE THROTTLE WILL BECOME UN-RESPONSIVE AND AN ORANGE WRENCH LIGHT WILL COME ON THE DASH. THIS HAS HAPPENED TWICE NOW IN A WEEK AND IS VERY DANGEROUS WHEN IT HAPPENS. YOU HAVE TO TRY AND NAVIGATE THROUGH TRAFFIC TO GET OFF THE HIGHWAY WHILE COASTING ONLY SINCE YOU CAN'T GIVE IT ANY GAS. FORD HAS TO KNOW ABOUT THIS ISSUE SINCE ITS EVERYWHERE ONLINE AND EVERYWHERE ON THIS WEBSITE. IT IS A VERY SERIOUS ISSUE AND NEEDS TO BE FIXED. FORD WON'T FIX IT UNDER THE POWER TRAIN WARRANTY EVEN THOUGH ITS A CRITICAL PART OF MAKING THE VEHICLE GO. *TR
Power train, Engine, Fuel/propulsion system, Nov 23, 2012
TRAVELING AT FREEWAY SPEED, ENGINE SUDDENLY LOST ALL POWER AND REVERTED TO IDLE RPM. ENGINE WAS IDLING ROUGHLY, AND PRESSING ON ACCELERATOR WOULD NOT INCREASE RPMS. THE "WRENCH" (CHECK ENGINE) LIGHT WAS ILLUMINATED. WAS ABLE TO COAST DOWNHILL TO EXIT FREEWAY; VERY UNSAFE CONDITION. SWITCHED OFF ENGINE, RESTARTED ENGINE ... AND IT RAN NORMAL; "WRENCH" LIGHT EXTINGUISHED. TOOK CAR TO WALNUT CREEK FORD FOLLOWING MORNING; THEY SAID NO FAULT CODE WAS RECORDED ON THE CARS COMPUTER AND THEY COULD NOT REPLICATE PROBLEM. SERVICE REP TOLD ME FORD HAD NO RECORDS OF ANY PREVIOUS PROBLEMS OF THIS NATURE, SO I SHOULD JUST KEEP DRIVING THE CAR. I TOLD HIM THAT WAS UNSAFE, AND HE REPLIED THERE WAS NOTHING ELSE HE COULD DO. HE SAID HE "COULD NOT JUST THROW PARTS AT AN UNKNOWN PROBLEM"'. SAME PROBLEM OCCURRED ON NOV 01, 2012. I DID AN ON-LINE SEARCH ON VARIOUS FORD FUSION FORUMS AND FOUND MULTIPLE REPORTS OF THIS SAME SITUATION WITH V6 ENGINE ATTRIBUTED TO THROTTLE BODY HOUSING. IMMEDIATELY TOOK CAR TO WALNUT CREEK FORD AND TOLD SERVICE MANAGER I WOULD NOT ACCEPT THE CAR UNTIL IT WAS REPAIRED. SHOWED HIM COPIES OF MULTIPLE ON-LINE REPORTS OF SAME PROBLEM AND TOLD HIM HIS REP HAD LIED DURING MY PREVIOUS VISIT ABOUT FORD NOT KNOWING OF ANY PREVIOUS REPORTED PROBLEMS. SERVICE MANAGER REPLIED THAT "ON-LINE REPORTS ARE NOT ALWAYS REAL", BUT SAID HE WOULD HAVE HIS BEST MECHANIC CHECK MY CAR. MECHANIC FOUND DEFECTIVE THROTTLE BODY HOUSING AND REPLACED. HAVE NOT HAD RECURRENCE OF THE ENGINE FAILURE. *TR
Engine, Nov 16, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 62 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE SEEMED TO BE FUNCTIONING NORMALLY WHEN THE FAILURE RECURRED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 12, 2012
DRIVING NORMAL FOR AROUND AN HR THEN ALL OF A SUDDEN A LIGHTED WRENCH SHOWS ON DASH AND THE ACCELERATOR DOES NOT ENGAGE PROPERLY AND CAR FEELS LIKE IT IS VERY ROUGH AND LOW IDLE. POWER BRAKES AND POWER STEERING WORK FINE AND CAN PULL OVER BUT WAS IN A TURNAROUND FOR A HIGHWAY ACCESS RD. TURNED VEHICLE OFF AND TURNED IT BACK ON AGAIN AND IT WORKED OK. NEXT DAY IT HAPPENED TWICE, ONE OF THOSE TIMES JUST FROM THE START OF TURNING ON VEHICLE AND TRYING TO LEAVE PARKING LOT OF WORK, AND SECOND TIME WAS ON A 45MPH RD WHICH FELT DANGEROUS. SAME THING ACCELERATOR STOPPED WORKING AND IT COASTED DOWN TILL I COULD PUT IN PARK AND TURN OF VEHICLE AND TURN BACK ON. IT DOES NOT WORK IF YOU ARE COASTING AND PUT IT IN NEUTRAL AND TURN OFF AND ON AS THE PROBLEM IS STILL THERE. AFRAID OF IT HAPPENING ON HIGHWAY. SEEMS LIKE A SOFTWARE OR SENSOR ISSUE WITH THROTTLE BODY AS WHEN YOU DO GIVE IT GAS ON THE PEDDLE IT FEELS LIKE THE THROTTLE PLATE IS BLOCKED OR TRYING TO OPEN UP BUT NOT ENOUGH TO GO JUST SMALL WEAK SPURTS. *TR
Engine and engine cooling, Power train, Oct 28, 2012
FIRST INCIDENT WHEN AT A COMPLETE STOP CAR PHYSICALLY JERKING AND JUMPING UNLESS IN PARK WITH ENGINE LIGHT ON..HAD FORD ROADSIDE TO TOW TO FAIRWAY FORD KINGSPORT WHERE CAR WAS PURCHASED WHERE I WAS TOLD IT APPEARED TO BE THE MUFFLER AND THROTTLE BODY. WHEN P/U CAR THEY HAD REPLACED CAM SOLENOID SWITCH AND MUFFLER. CAR STILL HAD A LOUD VIBRATION NOISE WHEN ON INCLINE. *TR
Engine and engine cooling, Power train, Fuel/propulsion system, Oct 19, 2012
MADE 10 MI TRIP TO SCHOOL. 1/2 - 1 HR LATER, MADE 1/2 MI TRIP TO STORE. ON RETURN TO SCHOOL ON HIGHWAY LOST THROTTLE RESPONSE UNTIL CAR WAS TURNED OFF AND RESTARTED. (WRENCH LIGHT ON DASH DISPLAYED.) 2 HRS LATER, LOST THROTTLE RESPONSE WHEN TURNING ONTO HIGHWAY FROM SCHOOL. CAR RESPONDED AS NORMAL AFTER RESTART. FORD DEALERSHIP REPLACED ETB, A71, GASKET, AND THROTTLE BODY. CAR HAS RETURNED TO NORMAL FUNCTION. *TR
Power train, Engine, Sep 12, 2012
IT HAS HAPPENED BEFORE TO MY WIFE ON TWO OTHER OCCASIONS. SO I TOOK THE CAR OUT AND DROVE IT AROUND AND WAS COMING BACK HOME AND AFTER TURNING ONTO OUR RODE AND GOT UP TO 45 MPH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON AND LOSS ALL POWER. STEP ON THE GAS PEDAL AND THERE WAS NOTHING. ROLLED OVER TO THE SHOULDER AND PUT IN PARK AND WAITED FOR A COUPLE OF MINUTES AND RESTARTED IT. WENT ABOUT ANOTHER 300 YARDS AND IT DID IT AGAIN. DID SOME RESEARCH ON THE INTERNET AND FORD HAS BEEN HAVING THIS PROBLEM WITH THE FUSION AND THERE OTHER CARS LIKE THE ESCAPE. THEY ALL CAME DOWN TO THE THROTTLE BODY BEING BAD AND HAD TO BE REPLACED. BUT MY QUESTION IS IF THEY HAVE BEEN HAVING THIS PROBLEM FOR AWHILE WHY HASN'T FORD OR SOMEONE PUT A RECALL ON THESE THROTTLE BODY'S. THIS CAN CAUSE A SERIOUS ACCIDENT IF A PERSON IS GOING DOWN THE HIGHWAY AND THIS OCCURS THE PERSON COULD BE POSSIBLY REAR ENDED. *TR *JS
Engine, Jul 30, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO AN INCREASE IN THE ENGINE RPMS AND THE ENGINE LOST SOME OF ITS POWER. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER AND THE VEHICLE TOWED TO A DEALER. THE DEALER WAS ABLE TO START THE VEHICLE AND PERFORM A TEST DRIVE. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 23,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE VEHICLE DUPLICATED THE FAILURE ON AUGUST 2ND AT 23,500. THE DEALERSHIP IN KNOXVILLE REPLACED THE THROTTLE BODY. THE FAILURE DID NOT RECUR. UPDATED 09/11/2012 *JS
Power train, Engine, Jul 24, 2012
PULLING INTO TRAFFIC CAR LOST ALL THROTTLE CONTROL WRENCH LIGHT CAME ON ENGINE STILL RUNNING STARTED SURGING OR IDLED UP AND DOWN HAD TO PUT IN PARK AND RESTART ACTED LIKE NOTHING HAPPENED! NEXT DAY DIED TWICE MORE ENGINE LIGHT ON THIS TIME STAYED ON ALL DAY THEN WENT OFF AND NO CODE FOUND WENT A WEEK OR SO NO ISSUE TILL YESTERDAY 7/23/2011 DID IT TWICE ALMOST HIT IN REAR TWICE! IT ONLY HAS 37000 MILES HELP US THEY WANT EVEN LOOK UNTIL IT SHOWS A CODE! BUT MAY B TOO LATE THEN!! *TR
Engine, Jul 11, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS TRAVELING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 08/16/12*LJ THE CONSUMER STATED THE ENGINE STALLED, AS SHE ATTEMPTED TO ACCELERATE FROM A STOP.
Steering, Vehicle speed control, Engine, Jun 11, 2012
ON 6/7/12 WAS DRIVING CAR AND CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHILE DRIVING ON THE ROAD, 30 SECONDS LATER, ENGINE SHUT OFF COMPLETELY, COULD NOT ACCELERATE AND HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. I WAS TOLD THAT THE PURGE VALVE AND FUEL FILLER PIPE HAD TO BE REPLACED. ON 6/11/12, PICKED UP MY VEHICLE FROM THE DEALERSHIP AND WAS CHARGED OVER $500 DOLLARS FOR THE SERVICE. 20 MINUTES LATER WHILE DRIVING ON I45 NORTH AT 65 MPH. SAME THING HAPPENED, CAR COMPLETELY TURNED OFF, HAD TO "COAST" TO THE SHOULDER AND AVOID ANY VEHICLES. MY VEHICLE, AGAIN, WAS TOWED TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND MUST BE TAKEN CARE OF IMMEDIATELY. THE FACT THAT I WAS CHARGED OVER $500 TO TAKE CARE OF THE ISSUE AND FOR IT TO HAPPEN AGAIN IS ABSURD. *TR
Engine and engine cooling, Power train, Oct 17, 2011
2011 FORD FUSION. CONSUMER STATES WHILE TRAVELING VEHICLE LOST POWER ON THREE SEPARATE OCCASIONS *TGW THE CONSUMER STATED WHEN HE PULLED OVER TO THE SIDE OF THE ROAD, THE VEHICLE VIBRATED AS IT IDLED. THE CONSUMER TURNED OFF THE IGNITION, WAITED A FEW SECONDS AND THEN STARTED THE VEHICLE. EACH TIME THE VEHICLE RAN NORMALLY AFTER HE RESTARTED IT. IN ADDITION TO THE PROBLEM, THE TRANSMISSION SLIPPED ON TWO DIFFERENT OCCASIONS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE A PROBLEM. *JB
Engine and engine cooling, Power train, Other or unspecified, Jul 12, 2011
I WAS TRAVELING ABOUT 35 TO 40MPH WHEN THE CAR STARTING ACTING UP. ANYTIME I HAD TO SLOW DOWN AND THEN SPEED UP THE RPM WOULD NOT SHIFT, WHEN IT DID SHIFT IT WOULD JERK THE CAR FORWARD. I ALSO HAVE BEEN HAVING AN ISSUE WHERE I WOULD STEP ON THE GAS AND IT WOULD ACT AS IF IT WAS IN NEUTRAL. THIS CONTINUES TO HAPPEN AND I FEAR THAT ONE OF THESE TIMES I WILL BE IN AN ACCIDENT WITH MY KIDS IN THE CAR. THESE ARE ALL TRANSMISSION ISSUES, I HAVE BROUGHT IT IN TWICE NOW FIRST TIME THEY DID THE TSB WHICH WAS TO RESET THE PCM AND MY AC WASN'T AND STILL IS NOT WORKING. RESETTING THE PCM DID NOT WORK SO NOW BACK IN THE SHOP IT SITS. THIS CAR IS ONLY 4 MONTHS OLD AND ALREADY HAS SAFETY ISSUES BEING THE TRANSMISSION. THERE NEEDS TO BE A RECALL BEFORE THERE ARE DEATHS.
Engine and engine cooling, Power train, May 18, 2011
TL*THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS ON A STEEP INCLINE AND SHIFTED THE GEAR SELECTOR INTO THE REVERSE; SUDDENLY THE VEHICLE ROLLED FORWARD 6-8 FEET. THE CONTACT ENGAGED THE BRAKES WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE RECURRED WHEN THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE TRAVELED IN REVERSE. THE CONTACT NOTIFIED THE DEALER WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 1,800. UPDATED 06/16/11*LJ THE CONSUMER ALSO STATED THE ENGINE WOULD STALL. FORD STATED IT WAS A NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE DUE TO THE REDESIGN OF THE TORQUE CONVERTER. UPDATED 06/22/11 *TR