2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Power train, Engine, Oct 3, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FOLLOWING ERROR CODE APPEARED: THROTTLE BODY ASSEMBLY ERROR CODE (P2119). TOWN AND COUNTRY FORD IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WERE UNAWARE OF ANY RECALLS REGARDING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE EXTENDED MILEAGE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Engine, Fuel/propulsion system, Sep 11, 2017
ON-GOING ISSUE WITH FUEL FILL INLET. INLET DOOR DOES NOT CLOSE AND SEAL PROPERLY WHICH CAUSES MY ENGINE LIGHT TO COME ON AND STAY ON. GAS-CAPLESS SYSTEM
Engine, Aug 19, 2017
THIS ISSUE CORRESPONDS TO NHTSA ACTION NUMBER: PE13003, ELECTRONIC THROTTLE BODY MALFUNCTION. I JUST TOOK MY FUSION IN TO HAVE THE PART REPLACED AGAIN. THE FIRST TIME IT HAPPENED WAS AT 50K MILES, THE SECOND TIME IT HAPPENED WAS AT 100K MILES, AND I CAN GUESS WHEN IT'S GOING TO HAPPEN AGAIN. THEY ALSO JUST REPLACED THE PART. I ASKED THEM ABOUT THE SOFTWARE UPDATE THAT'S LISTED IN NHTSA REMEDY WRITE UP, BUT THEY TOLD ME THERE IS NO SOFTWARE UPDATE IN THEIR SYSTEM. MERELY REPLACING ONE DEFECTIVE PART WITH AN IDENTICAL DEFECTIVE PART IS NOT THE SOLUTION, IT JUST KICKS THE PROBLEM DOWN THE ROAD.
Electrical system, Engine, May 23, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE VEHICLE EXPERIENCED INTERMITTENT STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, ALTHOUGH THEY HAD BEEN NOTIFIED SEVERAL TIMES. THE VEHICLE CONTINUED TO STALL AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE THROTTLE BODY, BUT THE CONTACT WAS UNCERTAIN IF THE OEM PART WOULD FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION NOR A SOLUTION. THERE WAS NO CLARIFICATION IF THERE WAS A NEWLY DESIGNED PART OR THE SAME PART THAT HAD PREVIOUSLY FAILED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Power train, Engine, Mar 27, 2017
2011 FORD FUSION SE HAD A TRANSMISSION PROBLEM WHILE IT WAS STILL UNDER WARRANTY (NOV. 2013). OUR VEHICLE RECENTLY HAD TROUBLE ACCELERATING AND SHIFTING BETWEEN GEARS. WE TOOK OUR CAR TO A MECHANIC AND HE INFORMED US THAT 3 GEARS IN THE TRANSMISSION BROKE AND WE NEED A NEW TRANSMISSION. THIS CAR ONLY HAS 55K MILES ON IT AND THIS IS THE SECOND TRANSMISSION PROBLEM WE'VE HAD!! THE MECHANIC SAID HE'S NEVER SEEN A TRANSMISSION GO THIS EARLY, BUT READING REVIEWS ONLINE OF 2011 FORD FUSIONS, IT SEEMS LIKE THIS IS MORE COMMON THAN WE'D LIKE TO THINK.
Vehicle speed control, Engine, Nov 21, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Nov 16, 2016
CSP 13N03 AS PREVIOUSLY REPORTED ETB PROBLEMS CAUSED MY CAR TO ABRUPTLY DROP POWER/RPM TO ~1000RPM. LATER IDENTIFIED ISSUE TO BE RELATED TO ETB AND TOOK TO MY FORD DEALER EXPECTING NEW SOFTWARE AND/OR ETB REPLACEMENT PER 13N03. DEALER REPLACED BUT THEN BEGGED OFF REQUESTING I PAY WARRANTY REPAIR COST OF $122 BECAUSE "MANUAL TRANSMISSION" VEHICLES AND THOSE NOT ASSEMBLED IN MEXICO WERE NOT COVERED. I AM ABSOLUTELY CERTAIN THAT MY ISSUE WAS EXACTLY THAT COVERED BY 13N03 AND FEEL THAT HAVING THE POWER LOSS "LIMP MODE" OCCUR IN A MANUAL TRANSMISSION VEHICLE ACTUALLY PUT ME AT MORE RISK BECAUSE OF THE GREATER SPEED LOSS DUE TO THE DIRECT CONNECTED DRIVE PATH. LUCKILY IT WAS LATE AT NIGHT ON A LESS TRAVELED ROAD ALLOWING ME TO COAST OFF SAFELY ONTO THE SHOULDER. I PAID THE $122 SINCE THEY HAD ALREADY DONE THE WORK BEFORE REALIZING THAT MY CAR WAS NOT COVERED, AND THE THROTTLE BODY ALONE WOULD HAVE COST ME $75+, BUT I CANNOT UNDERSTAND HOW THIS IS NOT A FULL-FLEDGED RECALL AND DOESN'T COVER EVERY VEHICLE WITH THIS TYPE OF ETB? ALL THIS BECAUSE OF WHAT SOUNDS LIKE INCORRECT/INSUFFICIENT MOTOR CONNECTION PLATING AND/OR BULB GREASE (CONTACT ENHANCER)
Engine, Oct 2, 2016
LOST POWER AFTER MOMENTARY STUMBLE WHILE MILDLY ACCELERATING ON STRAIGHT LEVEL CITY ROAD AROUND 35MPH. DAMP COOL EVENING AFTER MUCH RAIN PRECEDING DAYS. OCCURRED ABOUT 2 MILES AFTER STARTING FROM COOL ENGINE (2-3 HOURS @ 60F) THOUGHT IT HAD STALLED BUT NOTED ~1000RPM, BUT NOT RESPONDING TO THROTTLE PEDAL AT ALL? CLUTCHED-IN (6-SPEED MANUAL) AND COASTED TO STOP, IDLE HOLDING, BUT NEVER RESPONDING TO PEDAL? NOTED WRENCH SYMBOL GLOWING ON DASH. WISHED I HAD MY OBD-II MONITOR IN THE CAR! TURNED CAR OFF, REMOVED KEY, OPENED DOOR (TO KILL ACCESSORY POWER). CLOSED DOOR, COUNTED TO 20 AND RESTARTED. IT STARTED A BIT HARD AND STUMBLED A LITTLE INITIALLY, BUT THE WRENCH WAS GONE AND I HAD A WORKING THROTTLE AGAIN. IT SEEMED LIKE IT MAY HAVE MINIMALLY STUMBLED A BIT ON THE 2-3 MILES HOME AS WELL, ALTHOUGH I WAS DRIVING IT VERY GENTLY, AND POSSIBLY OVERLY AWARE. TRAVELED LIGHTLY USED ROADS IN CASE IT ACTED UP AGAIN. ONCE HOME I WENT IN, GRABBED MY OBD-II TEST DEVICE AND HOOKED IT UP. NO CODES? NO MIL CODES, NO PENDING CODES, NO PERMANENT CODES? WENT IN AND BEGAN WEB SEARCH AND FOUND FORD ETB AND CSP=13N03 INVESTIGATION AND MITIGATION AGREEMENT. WROTE THIS, AND WILL DISCUSS WITH DEALER TOMORROW.
Engine, Sep 11, 2016
I WAS PULLING UP SLOWLY BEHIND TWO CARS AT A RED LIGHT WHEN MY ENGINE ACCELERATED WITH MY FOOT FIRMLY ON THE BRAKE. MY CAR BEGAN TO INCH FORWARD TOWARD THE CAR IN FRONT OF ME. I PUT THE CAR IN NEUTRAL AND THE ACCELERATION CONTINUED. I PUT THE CAR IN PARK AND ONCE AGAIN THE ACCELERATION CONTINUED. I THEN TURNED THE KEY OFF AND THE ENGINE SHUT DOWN WITH MY CAR ENDING UP A FOOT AWAY FROM A CAR WITH A WOMAN AND TWO CHILDREN IN IT. I WENT ONLINE AND FOUND OTHER CASES OF THIS HAPPENING TO OTHER PEOPLE WITH 2011 FORD FUSIONS. I TOOK THE CAR TO MY DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME WITH THIS CAR. I WAS ON A BUSY FOUR LANE HIGHWAY BOTH TIMES.
Power train, Vehicle speed control, Engine, Aug 15, 2016
WHILE DRIVING AT 60 MILES PER HOUR MY VEHICLE DECELERATE IN RUSH HOUR TRAFFIC, MILES AWAY FROM HOME. I WAS ABLE TO PUT MY EMERGENCY FLASHERS ON AND MOVE OVER TO THE SHOULDER BEFORE MY CAR COMPLETELY LOST POWER. I HAD A TOOL LIGHT COME ON THE DASH AND THE CAR WAS STILL ON BUT NO POWER. I TURN THE ENGINE COMPLETELY OFF FOR ABOUT T 1 MINUTE AND THEN RESTART MY CAR. I WAS ABLE TO SAFELY MAKE IT HOME. ON MY GRANDCHILDREN FIRST DAY OF SCHOOL, WHILE PICKING UP AT 1 OF 3 SCHOOLS ON THE WAY TO THE SECOND SCHOOL MY CAR DECELERATED JUST BEFORE A TRAIN TRACK DURING RUSH HOUR ONCE AGAIN. THIS TIME MY ENGINE LIGHT CAME ON THE DASH. FOLLOWING THE SAME TECHNIQUE I RESTARTED MY CAR, MADE IT ACROSS THE TRACK ONLY FOR IT TO QUIT AGAIN. MY GRAND BABY WAS WORRIED AND NEEDLESS TO SAY SO WAS I.. USING THE SAME TECHNIQUE WE WERE ABLE TO MAKE IT SAFELY HOME. REQUIRING ANOTHER VEHICLE TO GO PICK UP AT THE OTHER TWO SCHOOL LATE.... PLEASE TELL ME I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE RIGHT NOW I AM I ATTEMPTED TO PERFORM A VEHICLE HEALTH CHECK BUT IT WANT ALLOW ME TOO. PLEASE SAY THERE IS A SOLUTION TO THIS ONGOING PROBLEM SURELY FORD IS AWARE OF THIS PROBLEM AND THERE'S A RECALL AND I'M UNAWARE RIGHT
Engine, Jul 25, 2016
I WAS DRIVING ON A 25 MILE PER HOUR STREET, THE WRENCH LIGHT SUDDENLY CAME ON THE DASHBOARD AND THE CAR SEEMED TO LOSE ALL POWER. IT BARELY CREPT ALONG. IF I APPLIED THE GAS PEDAL, THERE WAS NO RESPONSE.
Engine, Jul 7, 2016
I WAS DRIVING ON THE HIGHWAY WHEN MY FORD FUSION LOST ALL POWER, LIKE IT RAN OUT OF GAS. OF COURSE THIS HAPPENED WHEN I WAS PASSING 2 SEMIS WITH CARS IN FRONT OF ME AND BEHIND ME. LUCKILY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY. IT JUST SAT THERE IDLING VERY BADLY, I TURNED IT OFF, TURNED IT BACK ON AND I WAS ABLE TO DRIVE IT HOME AFTER THAT. AFTER DOING SOME RESEARCH ONLINE, THIS SEEMS TO BE A COMMON PROBLEM THAT SHOULD BE RECALLED BECAUSE IT COULD DEFINITELY CAUSE A PRETTY BAD ACCIDENT.
Power train, Vehicle speed control, Engine, Jul 7, 2016
MY CAR HAS HAD A FEW RECALLS. I BROUGHT IT TO WATERTOWN FORD AND THEY DID NOT FIX IT PROPERLY. I BOUGHT IT AT ENTERPRISE CAR SALES, WOBURN MA. THEY WERE SUPPOSED TO CHECK IT AND IT WAS NOT CERTIFIED LIKE THEY PROMISED. FROM THE FIRST MONTH THE CAR HAD ISSUES. IT KEEPS SHOWING THE WRENCH AND NOT ACCELERATING PROPERLY. I CAN'T AFFORD TO KEEP FIXING IT. I WOULD LIKE FORD TO BUY BACK THE CAR. FOR MORE THAN 11,000.00.
Engine, May 26, 2016
WHILE DRIVING WHENEVER I STOPPED OR SLOWED TO TURN THE ENGINE WOULD START TO NOT PULL AS IF NOT GETTING GAS, THE CARE WOULD START SHAKING. HAPPENS WHENEVER SLOWING THEN TURNING OR PULLING OFF FROM A STOPPED POSITION
Steering, Suspension, Fuel system, Gasoline, Power train, Electrical system, Latches/locks/linkages, Tires, Wheels, Engine, May 15, 2016
BEGAN HAVING PROBLEMS WITH THIS VEHICLE THE SECOND MONTH AFTER PURCHASE. THE FIRST INCIDENT WAS STEERING WHEEL LOCKED AND I COULD NOT CONTROL THE DIRECTION OF THE CAR. I ENDED UP ON THE LEFT SIDE OF THE ROAD OFF THE SHOULDER BEFORE I COULD STOP IT. IT HAPPENED ON SEVERAL OCCASIONS. CAR DIES FOR NO REASON. I END UP HAVING IT TOWED OR RESTARTED BY CHARGING BATTERY. THE BATTERY ALWAYS HAS A FULL CHARGE. ALSO I HAVE BEEN SHOPPING AND GET IN THE CAR TO START IT AND IT WILL NOT START. DOOR HANDLES WOULD NOT WORK FROM INSIDE. WINDOWS WOULD NOT OPEN. HAD TO FORCE WINDOW DOWN ENOUGH TO OPEN FROM THE OUTSIDE. HAD FRONT DOOR HANDLE ASSEMBLE REPLACED HAD TRANSFER CASE RESEALED HORRIBLE SMELL, NEW TIRES 3 TIMES SINCE IT WAS PURCHASED HAD REAR DRIVE SHAFT REPLACED, FUEL PUMP REPLACED HAD TAKEN IT TO FORD JUST RECENTLY FOR WHAT I DEEMED WAS COMPUTER PROBLEMS, OF COURSE THEY COULD NOT FIND ANYTHING WRONG. I WAS TOLD BY MY MECHANIC THE LAST TIME I HAD NEW TIRES PUT ON THE CAR THAT I WOULD NEED NEW RIMS SOON. THE RIMS ARE ERODING FROM THE INSIDE OUT. I HAVE SEVERAL INVOICES FOR WORK THAT WAS DONE AND A FEW MORE I CAN'T LOCATE AT THIS TIME. I WOULD LIKE TO SEND THEM ALL TO YOU. PURCHASE CAR 12/1/12.
Engine, Mar 21, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR FAILED AND IDLED AT .58V WHEN IT SHOULD BE AT .75V. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE THROTTLE BODY WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,881.
Engine, Fuel/propulsion system, Mar 16, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL CAP LEAK AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND IT WAS CONFIRMED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Engine, Visibility/wiper, Feb 11, 2016
WHILE DRIVING ON THE HIGHWAY TO WORK ON JANUARY 29, 2016 I TURNED ON MY WIPERS TO CLEAN THE WINDSHIELD AFTER I TURNED THE WIPERS OFF THEY STOPPED IN THE MIDDLE OF THE WINDSHIELD, EFFECTING MY VISION WHILE DRIVING. ONCE OFF, THEY WILL INTERMITTENTLY TURN THEMSELVES ON AND OFF FOR A PERIOD SOMETIMES STOPPING IN THE FIELD OF VISION.
Engine, Jan 19, 2016
ENGINE TICKING SOUND REPORTED TO FORD DEALER AFTER MY MECHANIC FOUND IT WAS INSIDE ENGINE. DEALER FOUND ENGINE BLOCK CRACK AND REPLACED ENGINE - INVOICE #315874 - AL PACKER'S WHITE MARSH FORD, 9801 PULASKI HWY. BALTIMORE, MD 21220. DATED 11/12/15 ENGINE 2.5 LITER THERE ARE OTHER REPORTS OF THIS PROBLEM POSTED ON THE INTERNET RELATING TO THE SAME FORD ENGINES.
Electrical system, Electronic stability control (ESC), Engine, Dec 18, 2015
'3 MAY 2013 (MILEAGE 32,800) MOAB, UTAH. DRIVING IN THE MOUNTAINS AROUND MOAB FOR MY DAUGHTERS WEDDING. ONE PASSENGER IN THE CAR BESIDE MYSELF. WHILE DRIVING AROUND A SHARP CURVE, ALL THE ELECTRONICS IN THE CAR WENT DEAD. THE ENGINE SHUT DOWN, ALL LIGHTS ON THE DASH, THE RADIO, AC ALL STOPPED WORKING. POWER STEERING, POWER BRAKES WERE NON-FUNCTIONING. THIS HAPPENED A TOTAL OF FIVE TIMES. '26 AUGUST 2015 (MILEAGE APPROXIMATELY 55,600) TIME: 6:00PM. DRIVING HOME FROM WORK. I'D STOPPED AT A STREET LIGHT AND WHEN I PULLED SHARPLY OUT ONTO MAIN ROAD, THE CAR WENT DARK AGAIN AND ALL ELECTRICAL SYSTEMS SHUT DOWN. I QUICKLY RESTARTED IT BY SHIFTING INTO NEUTRAL AND STARTING IT WITH THE KEY. THREE BLOCKS LATER, IT HAPPENED AGAIN. THIS WAS THE FIRST TIME IT HAD HAPPENED ON A STRAIGHTAWAY. I WAS DRIVING BY MYSELF. '6 SEPTEMBER 2015 (MILEAGE APPROXIMATELY 55,950 BETWEEN SAN JUAN CAPISTRANO AND LAKE ELSINORE, CA. COMING OUT OF A SHARP CURVE IN THE ROAD WHILE GOING UPHILL ALL ELECTRICAL COMPONENTS OF THE CAR SHUT OFF. I SHIFTED INTO NEUTRAL, TURNED THE KEY, AND THE ENGINE STARTED UP AGAIN. '19 NOVEMBER 2015 (MILEAGE APPROXIMATELY 56,751) WENT OVER A SPEED BUMP WITH ANOTHER PASSENGER IN THE CAR. THE FORD FUSION SHUT DOWN AGAIN, AND AFTER I RESTARTED IT, TWO HUNDRED YARDS LATER DID IT AGAIN. 'FORD HAS TRIED TO LOCATE THE PROBLEM THREE TIMES. FINALLY REPLACED THROTTLE BODY ON 22 SEPT. AND SAID THAT FIXED PROBLEM. IT DIDN'T! FORD CORPORATION CUSTOMER SERVICE NOW REFUSES TO RETURN MY LAST FIVE CALLS
Engine, Dec 1, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT MENTIONED THAT THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Engine, Fuel/propulsion system, Oct 8, 2015
DRIVING ON FWY CAR DISPLAY A WRENCH AND YOU CAN'T ACCELERATE ALL YOU CAN DO IS COAST TO THE SHOULDER OF THE ROAD OR HOLD UP TRAFFIC.THIS HAS HAPPENED 10 TIMES IN ONE MONTH MY NEXT PROBLEM IS THE DASH DISPLAY CHECK FUEL FILL INLET AND THEN THE ENGINE LIGHT COMES ON. THE FIRST TIME IT HAPPENED WAS TWO WEEKS AFTER I BOUGHT THE CAR SO THEY TOLD ME WHAT SHOP TO TAKE IT TO BECAUSE WE HAD A 30 DAY WARRANTY SO I DID THEY TOLD ME THAT IT WAS A COMMON PROBLEM ON CARS THAT DON'T HAVE GAS CAPS. IT HAPPENED AGAIN,TOOK IT BACK TO THE SAME SHOP AND HE GAVE ADVISE ON HOW TO FILL YOUR GAS TANK . IT HAPPENED AGAIN TOOK IT BACK TO THE SAME SHOP THIS TIME HE SAID THAT HE REPLACED THE WHOLE FUEL INLET THING. WELL IT HAPPENED AGAIN THIS TIME HE TOLD ME TO HIT THE RESET BUTTON ON THE STEERING WHEEL I DID AND IT WENT OFF BUT IT KEPT ON COMING BACK ON WHEN I GET BACK IN THE CAR AND STARTING IT. AFTER A COUPLE OF DAYS OF DOING THAT I TOOK IT BACK TO THE SAME SHOP HE SAID THAT HE WOULD HAVE TO CHARGE ME TO SEE WHAT THE PROBLEM IS AND I SAID IT SAYS CHECK FUEL FILL INLET I SHOULD'NT HAVE TO PAY SO HE SAID THAT HE WOULD CHARGE THE DEALER HE CLEANED THE PART WHERE THE GAS GOES IN HE SAID AND EVERY THING IS ALRIGHT.WELL AFTER ABOUT A WEEK IT HAPPENED AGAIN THIS TIME THE ENGINE LIGHT CAME ON TOO AND WHEN YOU RESET THE CHECK FUEL FILL COMES RIGHT BACK ON. I TOOK IT BACK TO THE SAME SHOP AND THIS TIME I HAD TO PAY AND I DON'T SEE WHY BECAUSE ITS THE SAME PROBLEM OVER AND OVER AGAIN AND IT IS NOT FIXED I PAID 50.00$ AND IT STILL HAS CHECK FUEL FILL INLET AND ENGINE LIGHT STILL ON. THE CAR IS AT THE FORD DEALER RIGHT NOW BECAUSE I HAD 3 RECALLS ON THE VEHICLE BUT NOTHING ABOUT THE FUEL FILL INLET,FORD SAID THAT THEY CAN CHECK OUT WHY THE FUEL INLET IS ON BUT I HAVE TO PAY 120.00$ I DON'T HAVE THE MONEY I FEEL THAT IT SHOULD BE FIXED FREE BECAUSE IT WAS UNDER WARRANTY AND WAS NEVER REALLY FIXED.
Electrical system, Engine, Fuel/propulsion system, Sep 27, 2015
THE ABOVE CAR DISPLAYED A TROUBLE LIGHT. A MECHANIC USED AN ODB II SCANNER AND DIAGNOSED THE ENGINE PROBLEM WITH THE CODE "P2119" I DID SOME RESEARCH ON LINE AND FOUND OUT THAT THIS IS A COMMON PROBLEM INVOLVING THE THROTTLE BODY. IS THIS A RECALL ITEM?
Engine, Aug 3, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Engine, Jul 29, 2015
CAR HAS EXTREME, LOUD, EMBARRASSING BELT AREA NOISE. IN CHECKING WITH TWO LOCAL FORD SERVICE DEPARTMENTS I AM TOLD THIS HAPPENS ALL THE TIME AND IS COMMON. IT'S ABOUT A $700.00 REPAIR. FORD SHOULD TAKE CARE OF THIS PROBLEM FOR THOSE AFFECTED WHICH I AM TOLD ARE MOST THAT HAVE BEEN SO UNFORTUNATE TO HAVE PURCHASED A FUSION OF THE YEAR 2011. THIS IS ONGOING FROM 0 TO 70 MPH.