2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Electrical system, Engine, Jul 8, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE PCM WAS RE-PROGRAMMED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Jun 18, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED AFTER THE WRENCH AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,525.
Engine, Jun 10, 2015
THROTTLE BODY WENT OUT. THERE WAS A "RECALL" ON THIS PART AND IT WAS REPLACED HOWEVER WAS CHARGED BY FORD TO REPLACE AND FORD IS REFUSING TO REIMBURSE BECAUSE IT WAS PAST THE DEADLINE. CAR WAS FIXED AFTER KNOWN PROBLEM AND SHOULD NOT HAVE BEEN CHARGED IN THE FIRST PLACE. WORK WAS DONE AT DICK MASHETER FORD IN WHITEHALL OHIO
Engine, Jun 3, 2015
RECALL FOR TO CALIBRATE PCM TO CORRECT THROTTLE PROBLEM INEFFECTIVE. I CONTINUE TO HAVE A PROBLEM WITH THE SYMPTOMS, (DRAMATIC LOSS OF SPEED WHILE DRIVING) BUT NOW THE ACTUAL WRENCH SYMBOL DOESN'T APPEAR ON MY DASH ANYMORE. SO WHEN I SHOW UP AT FORD THEY SAY, "OH, WE NEED TO SEE AN ACTUAL CODE TO CORRECT THE PROBLEM." SO WHAT DID THE CALIBRATION DO? ELIMINATE THE CODING? NOW MY CAR IS JERKY AND HAS HALF THE GAS MILEAGE AFTER THE CALIBRATION. THE PROBLEM STILL EXISTS BUT THE OPTION TO GET THE THROTTLE REPLACED IS NEXT TO NONE. IN THE MEANTIME, IT IS WEARING ON OTHER PARTS AND LIKELY CAUSING OTHER PROBLEMS.
Power train, Engine, May 26, 2015
FORD FUSION 2011 ENGINE SURGED AND DROPPED SPEED AND RESULTING IN ME NEARLY BEING REAR ENDED BY VEHICLE BEHIND ME. ENGINE FELT AS IF THE TRANSMISSION HESITATED IN BETWEEN SHIFTING GEARS.
Engine, May 7, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE CHECK ENGINE AND MAINTENANCE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,888.
Engine, Oct 20, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Steering, Structure, Engine, Oct 13, 2014, crash
MY DAUGHTER WAS DRIVING A 2011 FORD FUSION THE STATE POLICE SAID SHE FELL ASLEEP BECAUSE SHE WORKED OVERNIGHT . YES SHE WORKS OVERNIGHT AND HAS BEEN DOING IT FOR 6 MONTHS . SHE WAS ON HER REGULAR SCHEDULE. AFTER DROPPING HER BOYFRIEND OFF WORK SHE WAS HEADING TO MY HOUSE ON A REAL POPULAR DEER ROAD . I BELIEVE SHE WAS SWERVING OFF THE ROAD TO TRY AN AVOID THE DEER AND LOST HER STEERING AND HIT A TREE . I KNOW MY DAUGHTER SHE WOULDN'T HAVE FELL ASLEEP. I HOPE TO GOD THIS COULD BE PROVEN ONE DAY .THE ENGINE TIRES EVERYTHING ON FRONT END WAS INSIDE THE CAR . I HAVE PIECES OF THE CAR THAT WAS LEFT THERE HER CREDIT CARD BIRTH CERTIFICATE WAS JUST LAYING ON THE GROUND . I HAVE PICTURES OF THE CAR SHOWING THE ENGINE AND TIRE IN THE CAR. *TR
Engine, Oct 6, 2014, fire
I PURCHASED MY 2011 FORD FUSION USED WITH 60K MILES ON IT SOME MONTHS BACK. I NOTICED A FEW TIMES WHEN I'M DRIVING A DISTANCE OF 45 MINUTES OR MORE A WRENCH LIGHT WILL SELDOMLY COME ON AND NOTHING HAPPENS IT JUST STAYS ON. THEN THERE HAS BEEN A FEW TIMES WHERE THE WRENCH LIGHT COMES ON HAVE LOST POWER WHILE DRIVING 65-70MPH AND MY CAR SHAKES AND IT SLAMS BACK INTO GEAR LIKE AS IF I REVED UP MY ENGINE AND DROPPED IT INTO DRIVE. NOTE,THIS ONLY SEEMS TO HAPPEN WHEN I DRIVE ON THE FREEWAY FOR A LONG PERIOD OF TIME. THIS HAPPEND AGAIN TODAY ON 10/5/2014 BUT THIS TIME I WAS ABOUT A HALF MILE AWAY FROM MY EXIT OFF THE FREEWAY AND MY CAR FILLED THE FREEWAY WITH SMOKE COMING FROM UNDERNEATH MY CAR AND I NOTICED FLAMES COMING FROM THE FRONT ENGINE COMPARTMENT. *TR
Power train, Engine, Sep 29, 2014
DRIVING UP THE HIGHWAY AT ABOUT 65MPH THEN THE CAR BEGINS TO START LOSING POWER AND SPEED, I HAVE TO PULL OVER ALL THE WAY TO THE RIGHT IN THE EMERGENCY LANE. THE YELLOW WRENCH LIGHT IS ON AND I SHUT OFF THE CAR THEN START IT AGAIN, I'M ABLE TO MAKE IT HOME ABOUT 10 MILES FROM HOME. IF I DIDN'T REACT QUICK ENOUGH THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. *TR
Engine, Sep 27, 2014
I WAS ON MY WAY TO THE FORD DEALERSHIP FOR WORK TO BE DONE ON MY VEHICLE. ONCE I GOT IN THE PARKING LOT I WAS DRIVING ABOUT 20 MPH, MY CAR JUST SHUT OFF BY IT SELF. I HAD TOLD THE MANAGER THAT I NEED TO GET MY CAR CHECKED OUT BECAUSE IT JUST SHUT OFF WHILE I WERE STILL DRIVING. THEY SAID THEY DID A DIAGNOSIS CHECK AND COULDN'T FIND ANYTHING AND THAT EVERYTHING IS OKAY. THIS CONCERNS ME BECAUSE WHAT IF I'M DRIVING IN TRAFFIC AND IT SHUTS OFF AGAIN. THIS COULD BE VERY DANGEROUS. PLEASE HELP!!!! *TR
Steering, Engine, Sep 27, 2014
THE FIRST TIME AN ALARM THAT SOUNDED LIKE MUSIC BEGAN PLAYING. IT PLAYED FOR AWHILE AND THEN THE CAR TURNED OFF. I WAS ABLE TO STOP THE CAR SAFELY. I RESTARTED IT AND IT WOULD NOT START. I TRIED AGAIN AFTER A FEW MINUTES AND THE CAR APPEARED TO WORK NORMALLY. THE SECOND TIME I WAS ON THE FREEWAY IN THE FAST LANE GOING 65 MPH. I HEARD THE MUSIC/ALARM PLAYING AGAIN, SO I BEGAN WORKING MY WAY TO THE SIDE. BEFORE I GOT TO THE SIDE OF THE ROAD, THE CAR LOCKED DOWN MY STEERING WHEEL. A WARNING LIGHT CAME ON, THAT SAID SOMETHING LIKE "SERVICE ADVANCETRAC". ONCE I GOT IT RESTARTED, IT DROVE NORMALLY AGAIN. LATER THAT DAY, I WAS UNABLE TO BACK OUT OF A PARKING SPACE BECAUSE THE STEERING WAS NOT WORKING. I TOOK IT TO THE DEALER. THE DEALER STATED THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 2100 DOLLARS. THEY TOLD ME THEY WERE NOT GOING TO ADDRESS THE ISSUE THAT THE CAR TURNED OFF TWO DAYS EARLIER BECAUSE THE STEERING WAS THE CURRENT PROBLEM. I CONTACTED THE FORD COMPANY AND THEY OPENED A CASE ON MY CAR. I DO NOT KNOW THE OUTCOME OF THIS SITUATION YET. AFTER READING SEVERAL ACCOUNTS ON THE INTERNET, I WANT TO BE SURE TO REPORT THIS SAFETY PROBLEM AS IT COULD HAVE BEEN VERY DANGEROUS. *TR
Engine, Sep 22, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN NUMBER WAS NOT AVAILABLE.
Vehicle speed control, Engine, Sep 14, 2014
HAD CRUISE SET AT 55MPH AND LOST ALL POWER. THE WRENCH LIGHT CAME UP ON THE DASH AND COULD NOT ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE BUSY HIGHWAY. RESTARTED THE CAR AND IT SEEMED NORMAL. THE CAR HAS DONE THIS MULTIPLE MORE TIMES SINCE THE INCIDENT YESTERDAY. IT IS NOW DOING IT EVERY TIME WE DRIVE. IT IS EXTREMELY DANGEROUS TO LOSE POWER IN YOUR CAR ON A BUSY HIGHWAY! THIS PROBLEM NEEDS ADDRESSED. FROM WHAT I READ ONLINE THERE ARE MANY PEOPLE THAT HAVE/HAD THE SAME PROBLEM! *TR
Engine, Sep 8, 2014
DRIVING AT 35-40 MPH, APPROACHING A HILL TO GO UP, ENGINE STOPPED. ELECTRICAL WAS FINE; POWER STEERING CONTINUED TO WORK, BUT ENGINE WOULD NOT WORK. WRENCH LIGHT CAME ON DASHBOARD. COASTED TO NEARBY STREET, PULLED TO SIDE, AND STOPPED. TURNED OFF CAR BUT KEPT KEY IN IGNITION. TRIED TO START CAR BUT CAR MADE UNUSUAL NOISE, SO I TURNED IT OFF. (NOT CLICKING NOISE LIKE BAD ALTERNATOR MAKES; IT WAS A NOISE I'D NEVER HEARD BEFORE.) PULLED KEY OUT OF IGNITION, WAITED A FEW SECONDS, PUT KEY IN AGAIN, AND CAR STARTED AS NORMAL. DROVE THE REST OF THE WAY HOME AS NORMAL (ONLY ONE MILE). HAVE NOT TRIED TO DRIVE ANYWHERE AGAIN FOR THE DAY. *TR
Electrical system, Vehicle speed control, Engine, Aug 1, 2014
AFTER STOPPING AT A STOP SIGN, WHEN I PUSHED THE ACCELERATOR, THE VEHICLE JERKED AND WOULD NOT ACCELERATE PAST THE IDLE DRIVE SPEED; A WRENCH LIGHT DISPLAYED ON THE DASH; I SLOWLY MANEUVERED INTO A PARKING LOT. AFTER RESTARTING THE VEHICLE, I MANAGED TO GET HOME AND DRIVE THE CAR FOR SEVERAL DAYS WITHOUT ISSUE. A QUICK INTERNET SEARCH LED ME TO SUSPECT THE THROTTLE BODY. ON ABOUT JULY 29TH, THE SAME THING HAPPENED. I PULLED TO THE SIDE OF THE PARKING LOT THAT I WAS IN AND RESTARTED THE VEHICLE. ON THE MORNING OF JULY 31ST, AS I PUT IT IN PARK AT MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED (THE ENGINE STOPPED AND RPM DISPLAY SHOWED 0) AND THE BATTERY LIGHT AND OIL LAMP LIGHT DISPLAYED. THE VEHICLE STARTED RIGHT BACK UP. UPON LEAVING MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED FOUR ADDITIONAL TIMES WITHIN THE 9 MILES BETWEEN WORK AND THE NEAREST AUTO PARTS STORE. THE EMPLOYEE STATED THAT THE AFFECTED PART WAS THE "THROTTLE BODY" JUST AS I HAD FOUND BEFORE. *TR
Power train, Electrical system, Engine, Jul 25, 2014
ON JUNE 27, 2014 I TOOK MY CAR TO A DEALERSHIP FOR A RECALL TO REPROGRAM IT. ON JULY 14, 2014, MY CAR JUST STOPPED RUNNING WHILE I WAS DRIVING. AFTER SEVERAL ATTEMPTS, IT DID RESTART AFTER I TURNED OFF THE AIR CONDITIONER AND RADIO. THE NEXT DAY I BROUGHT IT INTO THE DEALERSHIP ONCE AGAIN. THE SERVICE PERSON TOLD ME THE SAME THING HAPPENED TO SEVERAL OTHER CUSTOMERS AFTER THE INITIAL RECALL AND THAT NOW THE THROTTLE BODY NEEDED TO BE REPLACED. WHEN I ASKED WHY THAT WASN'T REPLACED WHEN IT WAS REPROGRAMMED, HE SAID FORD TOLD THEM TO WAIT UNTIL THE SECOND PROBLEM OCCURRED BEFORE REPLACING IT. MY CONCERN IS SAFETY. HAD MY CAR STOPPED RUNNING ON A BUSY HIGHWAY GOING A HIGHER SPEED LIMIT, I MIGHT HAVE BEEN KILLED. I CALLED FORD CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER AND TOLD THIS WOULD BE "LOOKED INTO." HOW MANY MIGHT DIE BEFORE THIS RECALL WILL BE DONE PROPERLY? *TR
Fuel system, Gasoline, Electrical system, Engine, Jul 10, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE THROTTLE BODY, ENGINE VALVE AND FUEL SYSTEM NEEDED TO BE CLEANED AND THE POWER CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,552 AND THE APPROXIMATE 160,000.
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 3, 2014
WHILE DRIVING DOWN THE INTERSTATE TO WORK, THE CAR ALL OF THE SUDDEN JERKED AND STARTED TO DECELERATE. I WAS ABLE TO PULL OFF ONTO THE SHOULDER, WHILE THE CAR CONTINUED TO JERK FORWARD. I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND RESTARTED THE CAR. I PROCEEDED TO REENTER THE HIGHWAY, AND A FEW SECONDS LATER IT DID THE SAME THING AGAIN. I ONCE AGAIN PULLED OFF ONTO THE SHOULDER, TURNED OFF THE IGNITION, AND RESTARTED THE CAR. THIS TIME THE CAR RAN FINE ALL THE WAY TO WORK. I AM CONCERNED THAT SINCE THE FREEWAY HAS A FEW CONSTRUCTION SPOTS WHERE THERE ARE NO SHOULDER PULLOFFS, I COULD HAVE BEEN IN A SERIOUS ACCIDENT. *TR
Power train, Engine, Jun 30, 2014
WAS STOPPED AT A LIGHT AND WHEN STARTED TO TAKE OFF CAR CUT OFF AND JERKED FORWARD. THE "WRENCH" SYMBOL APPEARED. TRIED TO START CAR AND IT SHOOK AS STARTING. WAS ABLE TO GET STARTED AND LIGHT (WRENCH SYMBOL) WENT OFF. I ONLY HAVE @24000 MILES ON MY VEHICLE AND IT IS WELL-MAINTAINED. FROM WHAT I HAVE READ, THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL YEAR FUSION. I WAS LUCKY THAT I WAS NOT REAR-ENDED OR CROSSING A BUSY INTERSECTION WHEN THIS FAILURE OCCURRED. THIS IS EXTREMELY DANGEROUS AND COULD BE FATAL. FORD SHOULD ISSUE A RECALL IMMEDIATELY AND NOT AFTER SOMEONE GETS KILLED DUE TO THIS FAILURE. *TR
Engine and engine cooling, Power train, Jun 18, 2014
WHILE DRIVING AT VARIOUS SPEEDS THE CAR SUDDENLY FAILS TO ACCELERATE. THIS IS ACCOMPANIED BY THE WRENCH LIGHT AND THE ENGINE LIGHT. THE ENGINE LIGHT DIAGNOSTIC CODE SAYS THROTTLE SENSOR. WHEN IT HAPPENS THE CAR APPEARS TO STALL OUT AND WILL NOT ACCELERATE BUT WILL COAST. THE ENGINE IS THEN TURNED OFF THEN BACK ON AND WILL DRIVE NORMALLY AGAIN. IT HAPPENS VERY SPORADICALLY. IT'S VERY DANGEROUS TO LOSE THE ABILITY TO ACCELERATE ESPECIALLY WHEN MAKING A TURN OR DRIVING IN A LANE WITHOUT A SHOULDER TO PULL OVER. FROM READING OTHER POSTS I'M QUITE CERTAIN IT IS A DEFECTIVE THROTTLE BODY AND BELIEVE THIS PART NEEDS TO BE RECALLED. LIVES ARE AT RISK! *TR
Power train, Engine, Jun 2, 2014
WAS WAITING TO TURN IN MY APARTMENT COMPLEX, PUSHED ON THE GAS, RPM'S SHOT UP TO OVER 1500 AND CAR WOULD NOT MOVE, THEN IT SLAMMED INTO GEAR AND TOOK OFF WITH WHEELS SQUEALING. SOUNDED LIKE SOMETHING WAS THEN BEING DRAGGED UNDER CAR. STOPPED AND LOOKED BUT NOTHING, PUT IN GEAR TO DRIVE TO PARKING SPOT AND SAME THING, DIDN'T MOVE, RPM'S UP TO 1500 AND THEN SLAMMED INTO DRIVE. DID MAKE IT TO THE PARKING STALL WHERE IT THEN WOULD NOT MOVE AT ALL WHEN PUT IN REVERSE AND THEN INTO DRIVE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. SEEMS TO BE A RE-OCCURRING ISSUE WITH ALL THE OTHER COMPLAINTS THAT I HAVE SEEN. NO WARNING LIGHTS CAME ON AT ALL. DEFINITELY A TRANSMISSION/TRANSFER CASE PROBLEM, WHICH I HAVE READ IS COMMON FOR THIS YEAR. THIS CAR WAS BOUGHT USED WITH 22,785 MILES ON IT AND HAVE ONLY HAD IT 4 MONTHS AND PUT 5744 MILES ON IT. SOMETHING DEFINITELY NEEDS TO BE LOOKED INTO, A VEHICLE WITH 28,529 MILES ON IT, NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY AND I NEED TO HAVE A NEW TRANSMISSION?? SOMETHING IS WRONG HERE. THANK GOODNESS I BOUGHT THE EXTENDED WARRANTY! *TR
Engine, May 19, 2014
EVERY SO OFTEN WHILE DOWN SHIFTING, THE CAR JUMPS PRETTY FIRMLY. WHILE IDLING AT A STOPLIGHT, THE CAR WILL SHAKE. I HAVE SOME FRIENDS TELL ME I MIGHT HAVE BOUGHT A LEMON FROM A REPUTABLE NATIONWIDE CAR DEALERSHIP SO NOW I AM LOOKING FOR ANSWERS. JUST BECAUSE THERE HASN'T BEEN A RECALL YET, DOESN'T MEAN THE CAR IS NOT DEFECTED. *JS
Engine, Fuel/propulsion system, May 18, 2014
I WAS TRAVELING 55 MPH. SUDDENLY LOST RPM AND ENGINE STARTED SPUTTERING AND WITHIN 5 SECOND MY CAR WAS DEAD IN FAST LANE WITH NO SHOULDER TO PULL OVER. CARS BRAKING HARD BEHIND ME AND HONKING. I WAS ABLE TO RESTART THE CAR AND MOVED TO A GAS STATION NEAR BY. TOOK THE CAR TO AN AUTOZONE. THEY READ THE ENGINE LIGHT CODE P2111, WHICH IS AN ISSUE WITH THROTTLE ACTUATOR. LOOKED IT UP ON GOOGLE SEARCH. IN MY FIRST SEARCH FOUND HUNDREDS OF POSTING PROBLEM WITH THIS VEHICLE FORD FUSION 2011. THE ENGINE JUST GOES DEAD NO TELLING WHERE AND WHEN. I WAS VERY LUCKY THAT DID NOT GET HIT OR LOSE CONTROL. IMAGINE ENGINE GOES DEAD WHEN YOU ARE TRAVELING 55 MPH OR HIGHER IN A FAST LANE NEXT THING YOU KNOW, YOU ARE AT COMPLETE STOP WITH NO BRAKE OR STEERING. SEE FOR YOURSELF SEARCH FOR THROTTLE BODY FORD FUSION. UPDATED 11/24/2014 *JS
Engine, May 15, 2014
AFTER ABOUT 3 WEEKS OF HAVING THE VEHICLE IT STARTED HAVING A HARD TIME STARTING IT WOULD TAKE 3 OR 4 TIMES BEFORE THE VEHICLE WOULD ACTUALLY START, THIS HAS BEEN GOING ON SINCE 3/12/2014 THEN ON MAY 9TH, 2014 I WAS GOING TO FT WAYNE AND I LOST POWER IN THE VEHICLE PULLED OVER SIT FOR A FEW MINUTES (AND WAS LUCKY I WAS ABLE TO PULL OVER ON THE INTERSTATE) AFTER SITTING FOR ABOUT 10 TO 15 MINUTES THEN THE VEHICLE STARTED. I WAS LATE ARRIVING TO WHERE I WAS GOING AFTER THE EVENT I GET IN MY CAR IT TAKES 5 TIMES TO START, AFTER THE VEHICLE STARTING I HEAD TO THE INTERSTATE IT IS 11PM I STOP FOR A CUP OF COFFEE GET BACK IN MY CAR AND IT WILL NOT START IT BACK FIRES I LET IT SIT FOR ABOUT 30 MINUTES AFTER 3 ATTEMPTS OF TRYING THE VEHICLE STARTS AND I HEAD FOR HOME. I CALL THE SOUTHWORTH FORD IN MARION INDIANA AND NOW THEY ARE TELLING ME THAT THEY NEED TO DO A DIAGNOSTICS TEST AND IT WILL COST ME $80.00 TO SEE WHAT IS WRONG AND IF THERE IS A RECALL. (I HAVE ALREADY TALKED TO SOMEONE AND THEY TOLD ME THERE IS A RECALL OF THE ELECTRONIC THROTTLE BODY) AND NOW ANOTHER PERSON IS TELLING ME IT WILL BE $80.00 TO DETERMINE WHAT IS WRONG WITH THE VEHICLE. I NEED THIS FIXED!!!! MY SON IS GETTING READY TO LEAVE FOR AFGHANISTAN THIS IS THE REASON I BOUGHT THE VEHICLE SO THAT I COULD GO AND SEE HIM OFF AND I WILL BE HAVING A 10 HOUR DRIVE. (I PAID CASH FOR THIS VEHICLE) AND NOW THEY WANT TO CHARGE ME FOR A RECALL? PLEASE HELP SO I CAN SEE MY SOLDIER OFF FOR HIS 2ND TOUR....... *TR