2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Engine, May 13, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE SERVICE ENGINE WARNING ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Vehicle speed control, Engine, May 8, 2014
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY PROBLEMS. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD STATING HE COULD POSSIBLY EXPERIENCE A SUDDEN REDUCTION OF ENGINE POWER. THE CONSUMER BELIEVED A RECALL SHOULD BE ISSUED, INSTEAD OF ISSUING WARRANTY EXTENSION. *JB
Vehicle speed control, Engine, Fuel/propulsion system, May 3, 2014
VEHICLE OVER ACCELERATED WHEN COMING TO A STOP. I PUT BOTH FEET ON BRAKES AND SHIFTED INTO PARK/NEUTRAL (HAS HAPPENED SEVERAL TIMES) AND CAR ACCELERATES TO OVER 7000 RPM AND AUTOMATICALLY GOES BACK DOWN TO NORMAL. I HAVE HAD THE THROTTLE BODY & MOTOR ASSEMBLY REPLACED (4/28/2014) YET IT HAPPENED AGAIN IMMEDIATELY UPON INITIAL DRIVE FROM FORD DEALERSHIP. DEALERSHIP KEPT MY CAR FOR 3 ADDITIONAL DAYS AND THEN ADVISED THAT THEY COULD FIND NOTHING WRONG AND I WAS TOLD (SALES GENERAL MANAGER) THAT WHAT I WAS REPORTING TO THEM "COULD NOT HAPPEN". *TR
Electrical system, Engine, Apr 15, 2014
WHILE DRIVING OUR CAR, MY WIFE (ALONG WITH MY 9 MONTH OLD BABY GIRL) EXPERIENCED A SUDDEN LOSS OF POWER AND SHAKING ENGINE. THE CAR WAS NOT DRIVABLE SO SHE PULLED ONTO A SIDE STREET AND PARKED THE CAR, LEAVING THEM STRANDED. NO ENGINE WARNING LIGHTS EVER CAME ON. THIS IS EXACTLY AS DESCRIBED (MINUS THE LACK OF CHECK ENGINE LIGHT) IN THE "FORD CUSTOMER SATISFACTION PROGRAM 13N03" LETTER THAT WE RECEIVED A FEW MONTHS AGO. THIS IS AN INTERMITTENT PROBLEM, SO WE WERE ABLE TO TAKE THE CAR IN TO THE FORD DEALER. OUR LOCAL FORD DEALER WAS NOT ABLE TO PULL A CODE AS THE CHECK ENGINE LIGHT NEVER CAME ON. THE DEALER, AND FORD CUSTOMER SERVICE, REFUSE TO REPLACE THE THROTTLE BODY UNTIL THE CODE FOR MALFUNCTIONING THROTTLE BODY IS READ. MY WIFE AND INFANT DAUGHTER MUST NOW DRIVE AROUND (TWICE A DAY, 5 DAYS A WEEK) WAITING FOR IT TO FAIL AGAIN, AND TAKE THE CAR TO THE DEALER AT THE TIME OF MALFUNCTION. THIS IS A MAJOR SAFETY CONCERN AS THE CAR WILL BARELY MOVE AND SHAKES SO BADLY. IT SHOULD NOT BE DRIVEN ACROSS THE CITY TO THE DEALERSHIP IN THIS CONDITION, ESPECIALLY WITH A BABY IN THE CAR. FORD NEEDS TO RECALL THESE PARTS AND REPLACE THEM ALL TO STOP PUTTING CUSTOMERS IN DANGER WITH CARS THAT BARELY MOVE. AS FOR THE "CUSTOMER SATISFACTION PROGRAM"? NOT FEELING VERY SATISFIED AT ALL... *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 25, 2014
DURING NORMAL DRIVING CONDITIONS AND SPEED, THE CAR JUST STOPPED BEING RESPONSIVE TO THE ACCELERATION PEDAL WITHOUT WARNING, THE MAINTENANCE WRENCH LIGHT CAME ON, AND THE CAR STARTED SLOWING DOWN. I WAS ABLE TO TURN ON THE HAZARD LIGHTS AND PULL OVER TO A SAFE LOCATION, WHILE CARS WERE PULLING UP BEHIND ME VERY QUICKLY. AS THE CAR WAS LEFT IDLING IT BECAME VERY ROUGH, LIKE THE CAR WAS MISSING. TO CORRECT THE PROBLEM, I HAD TO TURN OFF THE CAR, WAIT THIRTY SECONDS TO A MINUTE AND START THE CAR AGAIN. THE CAR STARTED A LITTLE ROUGH BUT RETURNED TO NORMAL OPERATION. THE MAINTENANCE WRENCH LIGHT WAS NOT ILLUMINATED AND NO OTHER WARNING LIGHTS ILLUMINATED. THIS HAS HAPPENED TWICE SO FAR ABOUT A MONTH APART. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS LESS THAN THREE YEARS OLD AND ONLY HAD 23,214 MILES ON IT. LUCKILY BOTH TIMES IT HAPPENED ON A LOCAL STREET AND NOT ON A HIGHWAY. I CONSIDER THIS A SAFETY AND RELIABILITY PROBLEM. YOU HAVE NO IDEA WHEN YOUR CAR IS GOING TO JUST STOP ACCELERATING AS YOU ARE DRIVING. *TR
Power train, Engine, Jan 6, 2014
I WAS DRIVING HOME FROM WORK AND TURN LEFT AT 25 MPH. I SUDDENLY LOST THE ABILITY TO ACCELERATE AND A WRENCH SERVICE LIGHT CAME ON. I HAD TO PULL OVER AND TURN THE CAR OFF . IT TOOK A WHILE TO START AGAIN. IT HAPPENS EVERYTIME I TAKE THE CAR OUT AND NOW SHIFTS REALLY ROUGH. I TOOK IT TO DEALER AND THEY SAID THEY KNOW ABOUT THE PROBLEM BUT WILL NOT REPLACE PART UNDER WARRANTY. THE THROTTLE BODY NEED TO BE REPLACED. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. PLEASE ACT QUICKLY. I THINK THIS SHOULD BE A SAFETY RECALL. *TR
Vehicle speed control, Engine, Dec 29, 2013
WHILE DRIVING, VEHICLE SUDDENLY LOST POWER. RPMS DROPPED AND VEHICLE SLOWED TO ONLY A FEW MILE PER HOUR. VEHICLE WOULD NOT ACCELERATE. VEHICLE HAD TO BE TOWED TO DEALERSHIP, AND I WAS INFORMED IT WAS A THROTTLE BODY ISSUE. I WAS INFORMED THIS IS A COMMON ISSUE, AND THERE MIGHT BE A RECALL. IF THIS HAD OCCURRED ON THE FREEWAY, IT COULD HAS BEEN DISASTROUS. *TR
Power train, Engine, Dec 12, 2013
I WAS DRIVING ON THE HIGHWAY, FIRST MY CHECK ENGINE LIGHT CAME ON, THEN I DROVE A LITTLE FARTHER AND THE WRENCH LIGHT CAME ON AND THE CAR POWERED DOWN TO 5 MPH. I HAD IT TOWED AND TOOK IT TO THE DEALERSHIP TODAY, AND THEY ARE TELLING ME THAT ITS THE THROTTLE BODY. I SEE ALL THESE COMPLAINTS AND IT ENRAGES ME THAT SOMETHING HAS NOT BEEN DONE ABOUT THIS, I COULD HAVE CAUSE A MAJOR ACCIDENT DUE TO TRYING TO GET OVER TO THE SIDE OF THE ROAD. THEY NEED TO HURRY UP AND DO A RECALL SO SOMEONE ELSE DOESNT GET STUCK HAVING TO SHELL OUT $420 DOLLARS LIKE I DID. *TR
Air bags, Vehicle speed control, Engine, Dec 12, 2013, crash
VEHICLE WAS BEING DRIVEN SLOWLY TO PARKING AREA WHEN IT SUDDENLY ACCELERATED AND ENGINE KEPT REVVING UP AND IT LUNGED FORWARD AND CRASHED INTO A LARGE TREE, DEMOLISHING THE FRONT END. THE FORD PARTS PERFORMED EXACTLY AS THEY SHOULD HAVE, PREVENTING DAMAGE TO THE WINDSHIELD OR CABIN AREA, BUT AIRBAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED BUT WAS SHAKEN UP BY THE ACCIDENT. UPON INSPECTION BY THE BODY SHOP AND MECHANIC, THE LINKAGE WAS BROKEN AND DAMAGED AND NEEDS FURTHER INVESTIGATION TO SEE IF A DEFECT IN THE LINKAGE WAS A CAUSE OR CONTRIBUTING FACTOR. DAMAGE TO THE FRONT END IS SUBSTANTIAL AND ESTIMATED IN EXCESS OF $8,000 WITH THE SEEN DAMAGE THUS FAR. *TR
Engine, Dec 9, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Vehicle speed control, Engine, Dec 2, 2013
TRAVELING 70 MPH ON THE HIGHWAY AND LOST POWER WITH NO WARNING. COASTED TO A STOP WITH ENGINE AT A ROUGH IDLE ONLY. ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE RPM. HAD VEHICLE TOWED THE MY FORD DEALERSHIP WHICH DIAGNOSED A FAILED "DRIVE BY WIRE" THROTTLE BODY. I ONLY HAVE 37,400 MILES ON THE CAR AND YES 1,400 PAST THE WARRANTY (CONVENIENT $ FOR FORD). THIS FAILED COMPONENT AT 70 MPH ON THE HIGHWAY CAUSED SEVERAL MOMENTS OF ANXIETY UNTIL I GOT SAFELY OFF THE ROAD. *TR
Fuel system, Gasoline, Engine, Dec 1, 2013
SUDDEN DECREASE OF POWER FOLLOWED BY TOTAL SHUT DOWN (SIMILAR TO BEING TOTALLY OUT OF GAS). GAS TANK WAS ALMOST FULL EACH TIME THIS OCCURRED. *TR
Electrical system, Vehicle speed control, Engine, Nov 26, 2013
I WAS DRIVING DOWNTOWN AND NEXT THING I KNOW MY WRENCH LIGHT COMES ON AND I LOSE ALL POWER TO MY FORD FUSION. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT WAS GOING ON. I COULDN'T DO ANYTHING UNTIL I PULLED OFF THE ROAD AND SHUT MY CAR OFF AND RESTARTED IT. THIS PROBLEM HAS HAPPENED TO ME MULTIPLE TIMES WITHIN THE PAST 3 WEEKS. I WOULD HAVE TO SAY ITS HAPPENED AT LEAST 15 TIMES IN THOSE 3 WEEKS. I AM STARTING TO GET ANNOYED WITH THIS PROBLEM BECAUSE I TOOK THE CAR TO THE DEALERSHIP AND THEY CONSTANTLY TELL ME NOTHING IS WRONG WITH MY CAR, YET I KNOW THERE IS DEFINITELY SOMETHING WRONG. THE PROBLEM HAPPENED AGAIN ON 11/26/2013 AND WHEN IT DID MY CHECK ENGINE LIGHT CAME ON WITH THE WRENCH LIGHT SO I TOOK IT TO AUTOZONE FOR THEM TO CHECK THE ENGINE LIGHT CODE AND THE CODE WAS P2111 AND THE DESCRIPTION IT GAVE WAS THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN. I NOW HAVE PROOF TO TAKE TO THE FORD DEALERSHIP THAT SOMETHING IS WRONG WITH THE CAR. THEY BETTER FIX THIS PROBLEM! *TR
Power train, Engine, Nov 26, 2013
I WAS ON THE FREEWAY DRIVING APPROXIMATELY 65 MPH AND THE CAR JUST SUDDENLY SHUT OFF. I MANAGED TO COAST OFF THE FREEWAY AND WAS ABLE TO START IT BACK UP BUT SHUT OFF AGAIN TWO BLOCKS DOWN THE ROAD. IT CONTINUED TO SHUT OFF ALL THE WAY TO MY MECHANICS SHOP. MY MECHANIC FOUND THE ISSUE TO BE WITH THE THROTTLE BODY. I HAD THE THROTTLE BODY REPLACED. HE ADVISED ME THAT IF THE ISSUE PERSISTED THAT I WOULD HAVE TO GO TO FORD DEALER TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED. *TR
Power train, Vehicle speed control, Engine, Nov 21, 2013
I WAS DRIVING ON THE FREEWAY WHEN SUDDENLY THE VEHICLE LOST SPEED COMPLETELY AND THE WRENCH LIGHT TURNED ON. I WAS FORTUNATE ENOUGH TO BE DRIVING FAST ENOUGH AND IN THE RIGHT LANE AND SO WAS ABLE TO EXIT THE FREEWAY BUT THE VEHICLE WAS EXTREMELY SLOW, NOT EVEN 1MPH. IT DID BEGIN TO SHAKE WHILE SLOWING DOWN. THIS IS AN EXTREMELY DANGEROUS MALFUNCTION. HAD I BEEN IN THE LEFT LANE IT WOULD HAVE BEEN IMPOSSIBLE TO REMOVE MYSELF OFF THE FREEWAY SAFELY. THIS IS AN ISSUE THAT MUST BE ADDRESSED. *TR
Power train, Vehicle speed control, Engine, Nov 19, 2013
DRIVING ON FREEWAY THE CAR WENT LIMP AND LOST SPEED WITHOUT RESPONDING TO GAS PEDAL. THE WRENCH LIGHT CAME ON AT THE TIME IT HAPPENED. THIS HAPPENED TWICE, FIRST TIME YESTERDAY ON THE FREEWAY, SECOND TIME TODAY WHILE ON FREEWAY GOING TO WORK. ONCE I WAS ABLE TO PULL OVER AND STOP THE ENGINE, IT CAR STARTED UP AGAIN AND RAN. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Nov 18, 2013
THE ERROR OCCURRED AS I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I WAS ABOUT A QUARTER-MILE FROM MY EXIT (AFTER BEING ON THE HIGHWAY FOR 60 MILES) WHEN I FELT A "CLUNK" AND AN ORANGE-LIT WRENCH APPEARED ON MY DASH. AS I TURNED ONTO THE EXIT RAMP, I SLOWED TO A STOP AT A STOP-LIGHT, WAITING TO TURN LEFT. WHILE THE BRAKE WAS DEPRESSED, THE CAR WAS ATTEMPTING TO MOVE FORWARD VERY ABRUPTLY, AS PART OF IT'S "LIMP HOME" FEATURE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION, BUT PRESSING THE GAS PEDAL PRODUCED NO RESPONSE FROM THE CAR. AFTER LIMPING THROUGH THE INTERSECTION, I SHIFTED THE CAR INTO PARK AND TURNED THE ENGINE OFF. AFTER WAITING 10-15 SECONDS, I RESTARTED THE CAR AND THE THROTTLE ISSUE AND DASH LIGHT WERE BOTH GONE. I HAVE SINCE DRIVEN ~100 MILES WITHOUT SEEING THE ISSUE RE-APPEAR. *TR
Engine, Nov 13, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE BATTERY AND OIL WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,540 AND THE CURRENT MILEAGE WAS 99,448.
Fuel system, Gasoline, Engine, Nov 13, 2013
DRIVING DOWN HIGHWAY, CAR LOSES POWER LIKE IT WASN'T PULLING, LUCKILY I WAS IN SLOW LANE ON HIGHWAY, WHEN I GOT OVER TO SHOULDER OF 2 LANE HIGHWAY THE WRENCH ON DASHBOARD LIT UP & CAR DIED, AFTER SITTING FOR 5--7 MINUTES IT CRANKED BACK UP AND I WAS ABLE TO TAKE TO FORD DEALERSHIP. I AM NOT REAL HAPPY AFTER READING ALL THE PROBLEMS PEOPLE ARE HAVING. I USUALLY TAKE MY 5 YR OLD GRANDSON TO DAYCARE IN MORNING SO AFTER THIS I AM KINDA LEARY OF DRIVING THIS CAR. IF I HAD HAVE BEEN IN THE FAST LANE ON THIS HIGHWAY I WOULD HAVE HAD A HARDER TIME GETTING OUT OF TRAFFIC AND PROBABLY HIT BY ANOTHER CAR OR AN 18 WHEELER. THANK GOD I DID NOT HAVE MY GRANDSON WITH ME. AFTER THIS I SERIOUSLY THINK I NEED TO GET RID OF THIS VEHICLE. *TR
Power train, Engine, Nov 5, 2013
DRIVING ON THE HIGHWAY IN CLERMONT FL. WHEN CAR SUDDENLY LOST POWER, FORTUNATELY I WAS ABLE TO PULL OFF THE ROAD, CAR WAS SHAKING AND SPUTTERING AND THE WRENCH LIGHT CAME ON.SHUT THE CAR OFF AND THEN RESTARTED IT, IT WILL RUN SOMETIMES FINE FOR A FEW DAYS THEN IT WILL HAPPEN AGAIN,SOMETIME TWO OR THREE TIMES IN ONE DAY.I PICK UP MY GRANDCHILDREN FROM SCHOOL AND SOMETIMES WORK LATE AT NIGHT. THIS IS A SERIOUS SAFETY PROBLEM, WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE,FOR SOMEONE TO BE INJURED OR KILLED?THEY NEED TO FIX THIS DANGEROUS PROBLEM. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 4, 2013
WE WERE GOING DOWN A MAJOR ROADWAY AT ABOUT 45 MPH WHEN THE CAR JUST DECELERATED TO ABOUT 1 MPH. IT TOOK US AWHILE TO GET OVER 2 LANES OF HEAVY TRAFFIC TO THE SIDE OF ROAD WHERE WE STOPPED THE CAR. THE WRENCH LIGHT CAME ON. WITH IT STILL RUNNING WE POPPED OPEN HOOD AND CAR APPEARED TO BE RUNNING JUST FINE. WE COULD NOT GET THE RPM'S TO GO UP AT ALL. WE TURNED OFF CAR COMPLETELY, AND THE WRENCH LIGHT WENT OFF AND CAR DROVE NORMAL. 2 HRS LATER THE CAR DID THE EXACT SAME THING AND WE PULLED OVER AND STARTED IT UP AGAIN AND GOT HOME. WE BELIEVE IT HAS TO DO WITH THE ELECTRONIC THROTTLE BODY, BC OTHER COMPLAINTS ARE EXACTLY AS OURS WITH THIS YEAR, MAKE, AND MODEL OF CAR. *TR
Power train, Engine, Nov 3, 2013
INCIDENT #1. WHEN ACCELERATING FROM A STOP, THE ENGINE STARTED JERKING AND THE CAR ROLLED FORWARD SLOWLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. SHIFTED TO NEUTRAL, ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. INCIDENT #2.(TWO DAYS LATER) WHILE ACCELERATING FROM STOP, WHEN VEHICLE REACHED APPROXIMATELY 45 MPH THE ENGINE STARTED RUNNING POORLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. *TR
Engine, Oct 31, 2013
I WAS DRIVING ON A FIVE LANE HIGHWAY NEAR RALEIGH, NC AND I SUDDENLY LOST POWER AND THE CAR NEARLY STOPPED IN THE MIDDLE OF THE ROAD. IT WAS FRIGHTENING AND DANGEROUS TO GET TO THE SIDE OF THE ROAD ACROSS THREE LANES WHEN CARS WERE FLYING BY. TURNED THE CAR OFF, RESTARTED IT, AND WOULD GET A MILE OR SO, AND IT WOULD LOSE POWER AGAIN. HAPPENED AT LEAST 10 TIMES,AND SO, USING THE FLASHERS, I WAS ABLE TO MAKE IT TO A FORD DEALERSHIP. IT WAS DIAGNOSED AS THE THROTTLE BODY GOING BAD, AND THE SERVICE TECH TOLD ME THEY HAD DONE HUNDREDS OF THROTTLE BODY REPLACEMENTS FOR FUSIONS, AND THAT AN ATTEMPT TO HAVE A RECALL IS GOING ON. I WAS EXTREMELY FORTUNATELY TO NOT BE REAR-ENDED WHICH COULD HAVE BEEN A DEADLY CRASH, AND IT WAS TERRIFYING TRYING TO CROSS THREE LANES OF TRAFFIC WITH THE CAR BARELY MOVING AS IT LOST ALL POWER IN LESS THAN 10 SECONDS EACH TIME. *TR
Power train, Electrical system, Engine, Oct 30, 2013
LUCKY ME, I HAPPENED TO HAVE TWO OF THESE FAILED DESIGNED VEHICLES. MY WIFE HAS A 2010 THAT DEVELOPED THROTTLE BODY PROBLEMS AT 35000 MILES AND NOW MINE AT 87500 MILES. THE 2010 LEFT HER STRANDED WITH ZERO ENGINE POWER, IN THE MIDDLE OF BUSY ROADS A TOTAL OF TWO TIMES BEFORE THE DEALERSHIP (PALM COAST FORD) ON THE THIRD VISIT DECIDED THAT JUST CLEANING AND SPRAYING DOWN THE FAILING HARDWARE DIDN'T CUT IT AND FINALLY PUT A NEW ONE ON, LUCKILY STILL UNDER WARRANTY. THE MECHANIC DID HOWEVER SAY THAT THIS IS A COMMON OCCURRENCE FOR THESE FORD PRODUCTS AND THAT THE SAME THING WOULD PROBABLY HAPPEN TO THE THROTTLE BODY HE JUST PUT ON. WHY FORD DID NOT FIX THE PROBLEM SOONER AT THAT POINT IN TIME? MY GUESS, NOT ENOUGH PEOPLE HAD A DIRECT LINK TO THEIR DEATH FROM CAR ACCIDENTS AT THAT POINT IN TIME! 20,000 MILES LATER SO FAR NO OTHER PROBLEMS. NOW MY 2011 FUSION IS A MANUAL 6 SPEED. WHEN MY THROTTLE BODY FAILED THIS MORNING WHILE GOING TO WORK I NOTICED THAT WHILE IN CRUISE CONTROL THE SPEED WAS PULSING DOWN AND UP AROUND TWO MPH. THIS WOULD HAPPEN FOR A SHORT TIME AND THEN STOP AND BE FUNCTIONING PROPERLY FOR A WHILE AND THEN DO IT AGAIN. FINALLY AT A LIGHT I NOTICED THE IDLE UP AND DOWN AND AFTER ACCELERATING TO 60 IT SUDDENLY WENT TO IDLE OF 900 RPM. NO POWER FROM THE ENGINE. YOU COULD FLOOR IT AND NOTHING. WELL ONCE AGAIN LIKE MANY OTHERS THAT HAVE HAD THE SAME FORD FAILURE EXPERIENCE I ALMOST WAS HIT BY ANOTHER VEHICLE BECAUSE OF NO WHERE TO PULL OVER. I WILL PURCHASE THE PART AND REPLACE IT MYSELF. I THOUGHT I WOULD GIVE FORD A TRY AGAIN FROM YEARS AGO WHEN I HAD A LYNX THAT CAUGHT ON FIRE, AND A TAURUS SHO WITH A POORLY ENGINEERED CLUTCH DESIGN, BUT THEY FAILED ME AGAIN. *TR
Engine, Oct 28, 2013
VEHICLE HESITATES THEN ENGINE SHUTS DOWN! *TR