2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Power train, Engine, Oct 24, 2013
WENT TO MAKE A LEFT HAND TURN IN AN INTERSECTION AND CAR WOULD NOT GO. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, IT WOULD NOT GIVE THE CAR GAS TO MOVE. THE RPM SHOWED THE CAR WAS IDLING, AND THE SERVICE WRENCH LIGHT CAME ON. ENGINE WAS SHAKING AND APPEARED TO BE SPUTTERING. VERY SCARY. I WAS ALMOST HIT BY ANOTHER CAR BECAUSE OF BEING STALLED IN THE INTERSECTION. *TR
Engine, Oct 21, 2013
THIS HAS HAPPENED 7 TIMES IN THE LAST 2 DAYS. WHILE DRIVING, THE ENGINE JUST QUITS, OR WHILE IDLING AT A RED LIGHT , IT JUST STALLS. THE YELLOW WRENCH LIGHT COMES ON. IT RESTARTS, BUT THIS IS VERY FRIGHTENING WHEN IT HAPPENS WHILE DRIVING AT 30-40 MPH. FORTUNATELY FOR ME, NO ONE WAS BEHIND ME WHEN IT HAPPENED AND I WAS ABLE TO RESTART THE CAR WHEN THE ENGINE DIED IN THE MIDDLE OF THE ROAD. I DROVE IT STRAIGHT HOME, BUT IT HAPPENED 5 TIMES ON THE 8 MINUTE DRIVE HOME. I RESEARCHED AND FOUND THAT THIS IS A KNOWN PROBLEM WITH FORD. I REACHED OUT TO FORD MOTOR CORP BY EMAIL AND THEIR RESPONSE TO ME WAS BASICALLY, "HATE THAT FOR YOU, WE'RE NOT ISSUING A RECALL." FORD IS PERFECTLY AWARE OF THIS PROBLEM BUT CORPORATE GREED FAR OUTWEIGHS CONSUMER SAFETY AND THEY WON'T OWN UP TO THE FACT THAT THEY HAVE A SHODDY, AND DANGEROUS PRODUCT. *TR
Power train, Engine, Oct 21, 2013
"WRENCH" LIGHT CAME ON AND CAR LOST ALL POWER OVER 60 MPH. RESTARTED VEHICLE UNDERWAY AND STILL HAD NO POWER. HAD TO PULL OFF THE SIDE OF THE ROAD ON A VERY DANGEROUS HIGHWAY ON AN EXTREMELY FOGGY MORNING. RESTARTED AND CAR IDLED EXTREMELY ROUGH AND AGAIN HAD NO ACCELERATION. A FEW MINUTES LATER THE VEHICLE RESTARTED AND CONTINUED ON AS NORMAL. EXACT SAME INCIDENT HAPPENED LATER THAT DAY ON THE WAY HOME. VEHICLE DID NOT WANT TO START. AFTER A FEW MINUTES OF SITTING, WAS ABLE TO CONTINUE ON AS NORMAL. HAVE NOT DROVE THE CAR SINCE THE INCIDENT. *TR
Vehicle speed control, Engine, Oct 18, 2013
MY CAR SHUT OFF WHILE AT A RED LIGHT WHEN TRYING TO GIVE IT GAS. RESTARTED AFTER A FEW TRIES. HAD THE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE FINE. IT CONTINUED TO GIVE ISSUES AND FINALLY WOULD SHUT OFF WHILE GOING BETWEEN 1-10 MPH. TOOK IT TO FORD TO HAVE A TEST RAN ON IT, AND THEY SHOWED IT WAS A FAULTY THROTTLE BODY AND WOULD NEED TO BE REPAIRED. WE PURCHASED THE PART AND PAID FOR A REPAIR FOR THIS EVEN THOUGH 725,000 OTHER VEHICLES IN THE SAME MAKE HAVE BEEN HAVING THESE ISSUES. IT IS QUITE FRUSTRATING. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 17, 2013
THIS ISSUE IS A BIG SAFETY CONCERN!! I HAVE SEEN MANY STATEMENTS ONLINE ABOUT THE THROTTLE BODY ISSUE AND THEIR SHOULD BE A RECALL!! I PERSONALLY HAVE HAD TO HAVE MY CAR TOWED TWICE WITHIN A 2 WEEK PERIOD BECAUSE OF THIS ISSUE. EVERY TIME MY CAR BROKE DOWN IT WAS THE SAME THING. I WAS GOING ALONG FINE AND THEN THE CAR ALL OF A SUDDEN DIES, CHUGS, I DRIFT TO THE SIDE OF THE ROAD SO I DON'T GET HIT AND THEN THE ENGINE LIGHT COMES ON WITH THE WRENCH TOOL! HOW SCARY AND UNSAFE! I AM JUST SO GLAD I WASN'T IN AN INTERSECTION OR HIT BY ANOTHER CAR BECAUSE MY FORD FUSION DECIDED TO DIE OUT OF NO WHERE! I HAVE HAD TO GO THROUGH TWO TOWS, DAYS OF WAITING FOR MY CAR TO GET FIXED AND MY WARRANTY DECIDING THEY AREN'T GOING TO COVER MY COST!! UNBELIEVABLE!!! FORD NEEDS TO TAKE SOME ACTION NOW! MANY PEOPLE FROM WHAT I HAVE SEEN ARE GOING THROUGH THE SAME THING AND SOMETHING NEEDS TO CHANGE. THIS ISSUE SHOULDN'T BE ON THE CUSTOMERS SHOULDER AND FORD NEEDS TO TAKE RESPONSIBILITY BEFORE SOMEONE IS SERIOUSLY INJURED FROM AN ISSUE THEIR CARS ARE MAKING. PLEASE DO SOMETHING ABOUT THIS! *TR
Power train, Electrical system, Engine, Oct 17, 2013
WAS TRAVELING 45 MPH WRENCH LIGHT CAME ON AND STALLED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 15, 2013
TRAVELING AT A STEADY SPEED AND THE ENGINE CUT OUT. NOT COMPLETELY BUT HAD NO ACCELERATION CONTROL. HAVE READ ON-LINE THAT THIS IS CALLED "LIMP" MODE. WAS ABLE TO PULL SAFELY OFF THE ROAD AND THEN RESTARTED THE CAR AFTER WHICH THE VEHICLE OPERATED OK. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK. TOOK CAR TO DEALER WHO REPLACED THE THROTTLE BODY AT NO CHARGE SINCE THE VEHICLE WAS STILL UNDER WARRANTY. ALTHOUGH I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT OR INJURY, I COULD SEE THIS BEING A SERIOUS SAFETY ISSUE FOR A DRIVER ON THE EXPRESSWAY OR PULLING IN TO HEAVY TRAFFIC. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Oct 12, 2013
WHILE DRIVING AT ALL TIMES, THE VEHICLE WOULD START TO SURGE AND BUCK THEN LOOSE POWER. IT NEVER COMPLETELY DIED BUT WHEN I PULLED OVER IT RAN TERRIBLE AND WOULD NOT ACCELERATE. I TURNED IT OFF FOR A FEW SECONDS AND RESTARTED IT. IT WOULD RUN FOR A WHILE, GOOD, THEN THE PROBLEM WOULD REOCCUR. THE ENGINE LIGHT CAME ON, I HAD THE CODE CHECKED. THE RESULT WAS A FAULTY THROTTLE BODY OR SORT IN THE THROTTLE BODY MODULE. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Oct 7, 2013
THIS IS THE 3RD REPORT THAT I AM FILING IN REGARD TO MY 2011 FORD FUSION. THE THROTTLE BODY ASSEMBLY NEEDS TO BE RECALLED. WHETHER GOING HIGHWAY SPEEDS OR IN TRAFFIC LESS THAN 30MPH, THE VEHICLE WILL INTERMITTENTLY LOSE POWER TO THE THROTTLE. THE WRENCH AND EMISSIONS LIGHTS BOTH GO ON, THE VEHICLE SHAKES VIOLENTLY AND I LOSE ALL ABILITY TO ACCELERATE. THE ONLY REMEDY IS TO RESTART THE VEHICLE, WHICH I OFTEN NEED TO DO IN THE MIDDLE OF THE ROAD AS I DO NOT HAVE THE ABILITY TO GET TO A BREAKDOWN LANE OR OTHER SAFE STOPPING POINT. THIS HAS HAPPENED ON THE HIGHWAY, CAUSING ME TO HAVE TO CROSS 4 LANES OF HIGHWAY TRAFFIC WITH NO ABILITY TO ACCELERATE. IT HAS ALSO OCCURRED IN THE MIDDLE OF INTERSECTIONS WITH TURNING TRAFFIC AS WELL AS AT TRAFFIC LIGHTS, CAUSING OTHER DRIVERS TO UNSAFELY PASS ME ON THE RIGHT. PLEASE NOTE THAT WHEN I DO GET INTO AN ACCIDENT, I WILL BE FINDING BOTH FORD MOTOR COMPANY AND THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION RESPONSIBLE AND LIABLE FOR ALL INJURIES AND DAMAGES DUE TO THE NUMBER OF COMPLAINTS AND THE ADMINISTRATION'S DECISION NOT ENFORCE A RECALL. FORD REFUSES TO REPAIR THE ISSUE UNLESS THEY CAN REPLICATE THE PROBLEM; HOWEVER, WHEN I RESTART THE VEHICLE THE ERROR IS CLEARED. I HAVE TAKEN NUMEROUS VIDEOS OF THE PROBLEM AND FORD STILL REFUSES TO REPLACE THE DEFECTIVE PART. IT IS SIMPLY A MATTER OF TIME BEFORE SOMEBODY GETS KILLED. *TR
Power train, Engine, Oct 7, 2013
WHILE DRIVING MY 2011 FORD FUSION THROUGH AN INTERSECTION IT CUT OFF SPEED AND THROTTLE CONTROL ABRUPTLY. NO ACCIDENT BUT THIS ISSUE LEFT THE POSSIBILITY FOR ONE TO HAPPEN. I WAS ABLE TO PULL THE CAR OVER AFTER SHUTTING IT OFF AND STARTING IT SEVERAL TIMES. LEFT THE CAR OFF FOR ABOUT 10 MINUTES AND IT STARTED AND WAS ABLE TO DRIVE AGAIN. MADE IT TO AN AUTOZONE AND FOUND OUT IT WAS THROWING A CEL OF P2111. FOR THE THROTTLE BODY. THE CAR HAD TO BE TOWED TO THE LOCAL FORD DEALERSHIP. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED AND WOULD COST ABOUT 500 DOLLARS. THE SERVICE TECH WAS VERY WELL AWARE OF THIS ISSUE THAT PERSISTS IN MY MODEL CAR. *TR
Power train, Engine, Oct 7, 2013
WAS DRIVING AT APROX. 45 MPH WHEN SUDDENLY UNABLE TO ACCELERATE CAR. CAR DID NOT SHUT OFF. YELLOW WRENCH LIGHT CAME ON DASH. DRIFTED UNTIL ABLE TO STOP VEHICLE. SHUT OFF CAR AND UNABLE TO START. TRIED 2ND TIME AND CAR RESTARTED. A SIMPLE GOOGLE SEARCH ENDED UP WITH A TREMENDOUS AMOUNT OF VEHICLES EXPERIENCING THE SAME PROBLEM. VEHICLE HAS NOT BEEN RECALLED. CALLED FORD GARAGE AND EXPECTING TOW TRUCK TO ARRIVE SHORTLY. UNSAFE TO DRIVE. THIS IS A KNOWN AND ON GOING PROBLEM. FORD DOES HAVE A SPECIAL SERVICE MESSAGE OUT FOR THE KNOWN PROBLEM. IT IS AS BAD AS THE TOYOTA RUN AWAY CARS. RECALL SHOULD BE ISSUED BEFORE SOMEONE IS KILLED. *TR
Vehicle speed control, Engine, Oct 7, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT FASTER THAN ME WHILE I WAS MOVINGTO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
Vehicle speed control, Engine, Sep 26, 2013
THE CAR CONTINUOUSLY GOES LIMP AT HIGHWAY SPEEDS AND ALSO WHILE IN TRAFFIC. IT IS INTERMITTENT BUT HAS OCCURRED OVER 50 TIMES. THERE ARE TIMES WHERE IT WILL DIE ON ME A DOZEN TIMES IN A 10 MILE DRIVE. THE WRENCH AND EMISSIONS WARNING LIGHTS GO ON AND I LOSE ALL ABILITY TO ACCELERATE BUT DO NOT LOSE ELECTRICAL POWER AND THE ENGINE DOES NOT TURN OFF. RESTARTING THE VEHICLE TEMPORARILY FIXES IT, BUT ALSO CLEARS THE WARNING LIGHTS SO MY MECHANIC CANNOT DIAGNOSE THE PROBLEM. IT IS SO DANGEROUS AND JUST A MATTER OF TIME UNTIL I GET IN AN ACCIDENT. THERE ARE NO WARNING SIGNS BEFORE IT HAPPENS AND NO REMEDY OTHER THAN RESTARTING, WHETHER ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. *JS
Engine, Sep 23, 2013
WHEN COMING TO A STOP, MY CAR BEGAN TO SEVERELY SHAKE BACK AND FORTH. IT POSED A DANGER RISK FOR MYSELF AND MY KIDS. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME, BECAUSE IT SEEMED THAT MY CAR WAS ABOUT TO CRASH INTO THE CAR IN FRONT OF ME. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS A THROTTLE BODY ISSUE AND IS NOT COVERED UNDER THE WARRANTY.
Vehicle speed control, Other or unspecified, Engine, Sep 23, 2013
WAS DRIVING ON A LOCAL ROAD, SPEED LIMIT WAS 35MPH, I WAS SLOWING DOWN TO STOP AT A RED LIGHT THEN IT TURNED GREEN SO I ACCELERATED ON THE GAS AND THEN THE VEHICLE STARTED TO LOSE POWER AND AND DID NOT WANT TO GO AND STARTED ACTING LIKE IT WAS GOING TO STALL, SO I PULLED OVER PARKED AND TURNED THE VEHICLE OFF AND THEN WAITED A FEW MINUTES AND TURN THE CAR BACK ON AND THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE AGAIN, THIS HAS HAPPENED AT LEAST 3 TIMES IN SINCE THEN AND I WAS TOLD IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED, I AM GOING TO REPLACED IT AND HOPEFULLY IT WILL DO THE TRICK. I HEARD THAT THIS IS ALSO A PROBLEM WITH OTHER FORD CARS AND IS CURRENTLY UNDER INVESTIGATION FOR A RECALL, I HOPE THIS LETTER HELPS WITH GETTING A RECALL SUBMITTED.
Power train, Vehicle speed control, Engine, Sep 22, 2013
MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. TRAFFIC WAS FLYING BY US AS THE CARS ENGINE BRAKE CONTINUED TO SLOW US WAY WAY DOWN. WE WERE ABLE TO USE THE BRAKES. MY WIFE FINALLY GOT OVER TO THE SIDE, TURNED ON HER HAZARDS AND TURN OFF THE CAR. WE BOTH SAT ON THE SIDE OFF ROADWAY AND I HAD TO CALM DOWN MY WIFE DUE TO THE FACT HAT SHE THOUGHT SHE WAS GOING TO BE IN AN ACCIDENT. AFTER A FEW MINUTES WE TURNED ON THE CAR AND THE "WRENTCH" ALERT RE-SET ITSELF AND WE WERE ABLE TO DRIVE. MY WIFE AND I USED TO FEEL SAFE IN OUR FORD FUSION, BUT UNFORTUNATELY NOW WE DON'T HAVE ANY SAFE FEELINGS AFTER EVERYTHING THAT OUR CAR HAS GONE THROUGH ( BLEW OUT ENGINE DUE TO FAILED BEARINGS, THE TRANS SLIPS ALL THE TIME ON US, ETC ETC ). WE BOTH TRUELY LOVED THIS CAR, BUT NOW......
Power train, Engine, Sep 21, 2013
WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEED. I FIGURED I WOULD HAVE THEM CHECK IT AS THE OWNERS MANUAL STATED TO DO IF IT HAPPENED MORE THAN ONCE WHEN I GOT MY OIL CHANGED. ABOUT 3 WEEKS AFTER THE 2ND INCIDENT AND 2 MONTHS AFTER THE 1ST, I WAS ON THE INTERSTATE GOING 65 MPH AND THE LIGHT CAME ON AND IT WAS AS IF I WAS NOT GETTING ANY POWER, THE ACCELERATOR DIDNT DO ANYTHING AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. AGAIN I TURNED THE CAR OFF LET IT SIT A BIT AND CONTINUED ON. MY DEALERSHIP IS 10 MILES FROM MY HOME, AS I WAS TAKING THE CAR IN TO GET CHECKED AND THE OIL CHANGED THE INCIDENT HAPPENED 2 TIMES IN THIS 10 MILE DISTANCE IN INTERSTATE TRAFFIC AND AGAIN I HAD TO PULL OFF ONTO THE SHOULDER IN HEAVY TRAFFIC JUST TO GET TO DEALERSHIP. IT HAPPENED 3 TIMES IN A 3 DAY PERIOD. THEY SAID THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND MY CAR ONLY HAS 54000 MILES ON IT AND IT WAS 500.00 TO FIX.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 19, 2013
I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BEHIND ME. HE TRIED TO GIVE IT GAS TOO BUT IT WOULD NOT BUDGE. HE TURNED THE IGNITION OFF AND THEN CRANKED THE CAR. THE WRENCH LIGHT WENT OFF AND THE CAR HAD POWER - JUST LIKE TURNING IT OFF HAD RESET SOMETHING. WE WERE ONLY A COUPLE OF MILES FROM OUR HOUSE, SO HE DROVE BY 2011 FORD FUSION HOME AND I FOLLOWED IN HIS TRUCK. I THEN CALLED MY DEALER, JIM TIDWELL FORD ON BARRETT PARKWAY AND TOLD THEM WHAT HAD HAPPENED. THEY SUGGESTED THAT I CALL A WRECKER AND HAVE IT TOWED TO THEIR LOCATION AS DRIVING THE CAR MIGHT DUE FURTHER DAMAGE OR THE INCIDENT MIGHT RE-OCCUR. SO, THAT'S WHAT I DID. A SERVICE TECHNICIAN CALLED ME FIRST THING THIS MORNING AND I WENT OVER WHAT HAD HAPPENED WITH HIM. HE CALLED ME THIS AFTERNOON AND SAID MY CAR WAS READY FOR PICK UP. THE PROBLEM WAS THE THROTTLE BODY AND MOTOR ASSEMBLY AND SINCE IT WAS UNDER WARRANTY THERE WOULD BE NO CHARGE TO ME. I CAN'T BELIEVE FORD ISN'T DECLARING A RECALL ON THIS PART. IF I HAD BEEN ON THE EXPRESSWAY, I FEEL CERTAIN I WOULD HAVE BEEN REAR ENDED. THIS PROBLEM WILL CAUSE SOMEONE TO GET KILLED. I'M JUST LUCKY NO ONE HIT ME. IT HAPPENED SO SUDDENLY AND WITHOUT WARNING. THIS TYPE OF SITUATION WILL MAKE YOU FALL OUT OF LOVE WITH YOUR FORD PRODUCT. I DON'T BELIEVE I WILL EVER BUY A FORD PRODUCT AGAIN, EVEN THOUGH I PREFER TO BUY AMERICAN PRODUCTS. *TR
Engine, Sep 18, 2013
I WAS DRIVING ON A MAIN THOROUGHFARE GOING ABOUT 45 MPH WHEN MY VEHICLE LOST ALL POWER AND SLOWED DOWN TO ABOUT 2 MPH. THE CAR BEGAN SPUTTERING AND SHAKING SO I HAD TO IMMEDIATELY GET OFF THE ROAD AND TURN THE CAR OFF. I WAITED FOR A FEW MINUTES AND STARTED IT AGAIN, BUT IT WOULD NOT GO OVER 2 MPH. A FAMILY MEMBER HAPPENED TO BE BEHIND ME AND HAD TO HELP ME GET OFF ROAD WITH TRAFFIC PASSING BY US. HE THOUGHT PERHAPS I HAD WATER IN THE GAS SO WE BOUGHT AN ADDITIVE TO SEE IF IT HELPED, AND IT SEEMED TO WORK FOR ABOUT A WEEK AND A HALF, BUT THEN IT HAPPENED AGAIN TWO MORE TIMES. THIS TIME THE SERVICE ENGINE LIGHT CAME ON AS WELL. I WENT TO AN AUTO PARTS STORE WHERE THEY TESTED IT AND GOT AN ERROR CODE OF P2111. I HAD TO GO THE FORD DEALERSHIP WHERE I WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I HAVE A FRIEND WHO HAD THIS EXACT SAME ISSUE WITH HER FORD FUSION JUST A FEW MONTHS BACK. SHE PAID OVER $500 TO GET HERS REPAIRED AND I HAD TO PAY ABOUT $400 TO GET MINE REPAIRED. I UNDERSTAND THAT THIS SEEMS TO BE AN ISSUE, AND I BELIEVE FORD NEEDS TO ISSUE A RECALL. *JB
Engine, Sep 18, 2013
I WAS TRAVELING AT A RATE OF 65 ON THE HIGHWAY. THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE. I WAS ABLE TO MOVE OVER TO THE LEFT HAND SHOULDER OF THE HIGHWAY. THE "WRENCH" SYMBOL DISPLAYED ON THE DASH. I TURNED THE CAR OFF, TURNED ON HAZARD LIGHTS. I WAITED A FEW MINUTES STARTED THE CAR UP AND WAS ABLE TO TRAVEL TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY CODES P2111 P2112. THE THROTTLE BODY WAS REPLACED AND THE VEHICLE APPEARS TO BE RUNNING WELL NOW. THIS WAS A HUGE SAFETY CONCERN. MY 9 YEAR OLD SON WAS IN THE BACKSEAT. THANK GOODNESS WE WERE ABLE TO MAKE IT TO THE SHOULDER OF THE HIGHWAY. I DID NOT RECEIVE ANY ADVANCE WARNINGS FROM THE VEHICLE PRIOR TO IT REFUSING TO ACCELERATE.
Engine, Sep 18, 2013
CAR STALLED WHILE ON HIGHWAY. BECAUSE OF TRAFFIC, SPEED WAS APPROXIMATELY 40 MPH. WITH NO POWER/ ACCELERATION, DRIVER TURNED ON HAZARDS AND MANEUVERED TO LEFT SHOULDER. CAR WAS SHUT DOWN AND RESTARTED. PROBLEM RECURRED. CAR WAS TOWED TO NEAREST DEALER. THROTTLE BODY WAS REPLACED AND PROBLEM HAS NOT RECURRED.
Power train, Engine, Fuel/propulsion system, Sep 18, 2013
WHILE DRIVING IN THE CENTER LANE ON THE SOUTHBOUND I-5 FREEWAY MY 2011 FORD FUSION BEGAN TO FEEL LIKE IT WAS DRIVING THROUGH MUD AND LOST ACCELERATION. WHEN I ATTEMPTED TO COMPENSATE BY ACCELERATING THE CAR, IT RESISTED AND CONTINUED TO SLOW SIGNIFICANTLY. THANKFULLY TRAFFIC WAS NOT EXTREMELY HEAVY AT THE TIME AND I WAS CLOSE TO A FREEWAY EXIT. I PULLED TO THE RIGHT, AVOIDING ONCOMING TRAFFIC (BARELY) AND COASTED DOWN THE OFF RAMP. BY THE TIME I GOT TO THE OFF RAMP (ABOUT 10 SECONDS) THE CAR HAD GONE FROM 65 MPH TO LESS THAN 5 MPH. IF IT WASN'T FOR THE MOMENTUM OF THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE BEEN AT A DEAD STOP IN THE MIDDLE OF THE FREEWAY WITH ONCOMING TRAFFIC (AND SEMI TRUCKS) GOING BETWEEN 60 AND 75 MPH. THE ENGINE WAS THROBBING, THE CAR WAS SHAKING, AND I HAD NO ACCELERATION CAPABILITY AT ALL. I HAD ENOUGH MOMENTUM ON THE OFF RAMP DOWNSLOPE TO TURN RIGHT AND STOP MY VEHICLE AT THE SIDE OF THE ROAD. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO A DEALERSHIP FOR REPAIRS. I WAS TOLD THE THROTTLE WAS THE PROBLEM AND IT WAS REPLACED UNDER WARRANTY. HAD TIMING NOT BEEN EXACTLY RIGHT, THIS PROBLEM COULD HAVE CAUSED A VERY SERIOUS OR EVEN DEADLY ACCIDENT FOR ME AND FOR OTHER DRIVERS ON THE ROAD. I HAVE SINCE LEARNED ABOUT THIS ONGOING ISSUE ONLINE AND WISH I WOULD HAVE KNOWN AT THE TIME THAT IT WAS A PROBLEM AND KNOWN HOW / THAT I COULD SUBMIT A CONCERN TO THE NHTSA.
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 17, 2013
VEHICLE WAS GETTING UP TO SPEED AT ABOUT 40-50 MPH AND UPON DEPRESSING GAS PEDAL COMBINED WITH SHIFTING OF GEARS (AUTOMATIC), ENGINE STALLED. OCCURRED TWICE WITH 5 MILES ON BUSY HIGHWAY. ENGINE LIGHT AND WRENCH LIGHT CAME ON EACH TIME. AFTER SHUTTING DOWN ENGINE ON SHOULDER, IT STARTED RIGHT BACK AND RAN FINE FOR A WHILE. WAS FORTUNATE WITH NO TRAFFIC INCIDENT/ACCIDENT EITHER TIME. OCCURRED THREE MORE TIMES BEFORE GETTING TO DEALERSHIP. DEALERSHIP SERVICE INFORMED ME THAT IT WAS A THROTTLE BODY ISSUE AND REPLACED THE THROTTLE BODY PART IT AT MY COST AS THE EXTENDED WARRANTY DID NOT COVER IT. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 16, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL FILLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/31/13*CN THE VEHICLE WAS REPAIRED AT A COST OF $390. UPDATED 11/12/13