2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Aug 27, 2013
MY 2011 FORD FUSION, WHICH I PURCHASED ONLY A FEW MONTHS AGO... LOST SPEED WHILE DRIVING HOME FROM WORK TODAY. I'M STILL SHAKY AND UPSET. I WAS A VERY BUSY 2LANE UP/2LANE DOWN AVENUE WHEN MY VEHICLE LOST SPEED! I WAS IN THE INNER LANE AND HAD TO DECIDE IF I WANTED THE DELIVERY TRUCK TO HIT ME FROM BEHIND OR RISK SIDE SWIPING SOMEONE IN HOPE OF GETTING OFF THE ROAD BEFORE I SLOWED COMPLETED. THROUGH THE GRACE OF GOD I WAS ABLE TO MAKE TWO HARD RIGHTS BEFORE MY FUSION BEGAN TO STOP, SHAKE, AND SPUTTER. THE FIRST HARD RIGHT WAS INTO THE RIGHT LANE IN FRONT OF ANOTHER CAR THEN ONTO THE SIDE STREET. MY GOODNESS NEVER BEEN SO SCARED IN LIFE EXCEPT THE NEXT TWO TIME IT DID WHILE STILL TRYING TO MAKE IT HOME. THIS TIME THOUGH, I KNEW TO STAY IN THE LEFT LANE. I ALSO RELIED ON THE FACT THAT ONCE YOU GET TO A SAFE PLACE AND TURN THE ENGINE OFF AND ON AGAIN IT STARTS BACK UP!!! I'M SCARED OF MY CAR! AND SCARED FOR MY LIFE AND OTHERS THAT THIS VEHICLE MALFUNCTION MAY AFFECT DURING MY COMMUTES. I'M GOING ON THE RECORD AS SAYING IF I DIE IN MY 2011 FORD FUSION DURING AN ACCIDENT SINGLE/MULTI VEHICLE PLEASE DO A FORENSIC CHECK ON THE THROTTLE! *TR
Power train, Engine, Aug 27, 2013
CAR JUST SEEMED TO GO OUT OF GEAR. COASTED TO SIDE OF ROAD TURN IGNITION OFF AND IT DID THE SAME THING AGAIN COASTED TO SIDE AND CALLED ROAD SIDE ASSISTANCE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 26, 2013
ON THURSDAY 8/22/13, I WAS DRIVING ABOUT 55 MPH ON THE HIGHWAY AND I EXPERIENCED WHAT SEEMED LIKE AN ENGINE STALL. MY 2011 FUSION WOULD NOT ACCELERATE SO I PULLED OFF THE SIDE AND MY CAR STARTED SHAKING SO I TURNED IT OFF. I WAITED A BIT AND STARTED IT BACK UP AND KEPT DRIVING. I COULD STILL FEEL A LAG WHEN I STEPPED ON THE GAS. I HAD A MECHANIC LOOK AT THE CAR BUT HE COULD NOT FIND ANY ISSUES. ON SATURDAY 8/24/13, THE SAME ISSUE HAPPENED TO ME 3 TIMES WITHIN A 4 HOUR SPAN. I POURED IN SOME SEAFOAM TO RULE OUT ANY MOISTURE THAT MAY BE IN THE ENGINE. I DID SOME RESEARCH ONLINE AND DISCOVERED OTHERS HAVE HAD SIMILAR ISSUES THAT HAVE ALL BEEN LINKED TO A FAULTY THROTTLE BODY. ON SUNDAY 8/25/13, THE ISSUE HAPPENED TWICE DURING THE DAY. TODAY I FINALLY TOOK MY CAR TO THE FORD DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING AND TOLD THEM THAT I THINK IT IS THE THROTTLE BODY. THE GUY TOLD ME THAT THEY WOULD NOT KNOW UNTIL THE COMPUTER DISPLAYED THE ERROR CODE. SEVERAL HOURS LATER I RECEIVED A CALL FROM THE DEALERSHIP TELLING ME IT IS A FAULTY THROTTLE BODY AND THE REPAIR WOULD COST $650. IF THIS IS A KNOWN ISSUE, WHY HASN'T A RECALL BEEN ISSUED? *TR
Engine, Aug 26, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NINETEEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE WARNING INDICATOR WOULD NEED TO BE ILLUMINATED IN ODER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Electrical system, Vehicle speed control, Electronic stability control (ESC), Engine, Aug 26, 2013
THE ENGINE SHOOK VIOLENTLY. THE WRENCH LIGHT AND CHECK ENGINE LIGHT SUDDENLY APPEARED. THE SPEED OF THE CAR WENT FROM 45 MPH TO 0 IN AN INSTANT. THEN THE ENTIRE CAR POWERED OFF. I MANAGED TO PULL OVER TO THE SHOULDER AS THIS HAPPENED AND NOT BEING ABLE TO ACCELERATE AT ALL. I TURNED THE CAR ON AGAIN WITH KEYS IN IGNITION. STARTED TO DRIVE AND THE SAME SERIES OF EVENTS HAPPENED AGAIN AND MY CAR COMPLETELY POWERED OFF. I GOT MY CAR TOWED TO FORD MALCOLM CUNNINGHAM ON 8/26/13. THEY CONFIRMED IT WAS THE THROTTLE BODY THAT CAUSED THE ISSUES. I PURCHASED EXTENDED WARRANTY ON MY CAR WHICH ONLY COVERED THE ACTUAL PART AND NOT THE LABOR TO REPLACE THE THROTTLE BODY. THE DEALERSHIP SERVICE REP, [XXX], SAID THAT THEY RECOMMENDED I ALSO FLUSH THE ENGINE BECAUSE THEY HAVE SEEN THIS IS RELATED TO THE THROTTLE BODY ISSUE. SHE ALSO SAID THE THROTTLE BODY ISSUE IS A COMMON PROBLEM WITH FUSIONS AND ESCAPES, AS SHE HAD ANOTHER PERSON IN THERE FOR THE SAME ISSUE ON AN ESCAPE. FORD NEEDS TO REALIZE THIS IS EXTREMELY UNSAFE AND ISSUE A RECALL ASAP! I CANNOT BELIEVE MY CAR IS PRACTICALLY NEW AND I'M OUT OF POCKET $400, WHILE FORD DOESN'T TAKE ANY RESPONSIBILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Vehicle speed control, Engine, Aug 26, 2013
MY 2011 FORD FUSION HAS REPEATEDLY EXPERIENCED THE SAME STALLING AND RANDOM SHUT-DOWNS THAT I KNOW UNDERSTAND MANY OTHER DRIVERS HAVE EXPERIENCED. USUALLY UPON ACCELERATING, MY VEHICLE WILL BUCK ABRUPTLY AND THEN SHUDDER AND RAPIDLY REDUCE SPEED UNTIL I AM ABLE TO SHUT IT OFF. THE INDICATOR LIGHT FOR THE TRANSMISSION TURNS ON AND OCCASIONALLY THE CHECK ENGINE LIGHT. MOST OF THE TIME, THE VEHICLE WILL TURN RIGHT BACK ON AND BE ABLE TO DRIVE AS NORMAL, BUT SOMETIMES IT WILL REPEAT THE SAME BUCKING PROCESS VERY SHORTLY AFTER I RESUME DRIVING. I TOOK IT TO AN AUTO ZONE AND THE ENGINE CHECK THEY RAN RETURNED WITH AN ERROR MESSAGE SAYING "THROTTLE BODY SYSTEM STUCK OPEN" AND THAT IS WAS BEING HELD OPEN AT AN ANGLE LARGER THAN NEEDED. THANKFULLY, THIS HASN'T HAPPENED WHILE ON THE HIGHWAY OR IN ANY PLACE THAT I COULD NOT PULL OVER SAFELY, BUT IT CONTINUES TO HAPPEN WITH OTHER DRIVERS AROUND, NONETHELESS. THIS IS AN INCREDIBLY DANGEROUS AND FRUSTRATING ISSUE AND ONE THAT I AM SHOCKED AND APPALLED TO FIND HAPPENS TO SO MANY OTHER DRIVERS. FORD NEEDS TO DO SOMETHING TO MAKE THIS RIGHT FOR THE GREAT MANY OF US WHO HAVE BEEN PUT IN HARMS WAY BY THIS FAULTY SYSTEM. *TR
Electrical system, Engine, Aug 22, 2013
THREE ISSUES HAVE ARISEN IN THE LAST MONTH: 1) WHILE SLOWING DOWN TO TURN A CORNER, TO STOP OR AFTER A STOP AND STARTING TO ACCELERATE, MY CAR STALLS 2) AT A STOP LIGHT, MY CAR JUMPS - WILL INTERMITTENTLY STALL WHEN GOING TO ACCELERATE 3) AFTER PUTTING GAS IN THE TANK IT IS VERY DIFFICULT TO TURN OVER. *TR
Vehicle speed control, Engine, Aug 21, 2013
CAR QUIT RUNNING IN DRIVE. DECELERATED TO A STOP. RESTARTED AND PARKED IN A LOT. I HAD JUST COME FROM THE DEALER FOR WARRANTY WORK AND AN OIL CHANGE. I WAS ON MY WAY HOME WHEN THIS HAPPENED. I WALKED BACK TO THE DEALER AND REPORTED THIS. THEY HAD TO GET A TOW TRUCK AND TOW IT BACK TO HE DEALERSHIP. THEY TOLD ME IT WAS A BAD THROTTLE BODY. AS OF WEDNESDAY AT 4PM, THE VEHICLE IS STILL THERE WAITING FOR A THROTTLE BODY PART. MY INVOICE STATED "C/S VEHICLE'S IDLE SOMETIMES GOES HIGH BY ITSELF". THE TECHNICIAN [XXX], STATED ON THE INVOICE, 'NO CODES PRESENT, CANNOT DUPLICATE'. THE DEALERSHIP IS COUNTRYSIDE FORD, 24825 US19N, CLEARWATER, FL 33763 727-797-2277. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Aug 21, 2013
WHILE PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD MY CAR BEGAN TO STALL AND NOT RUN PROPERLY, IT WOULD NOT KEEP EVEN 1000 RPM. THE ONLY DASHBOARD LIGHT THAT LIT UP WAS AN ORANGE WRENCH. I LOOKED AT THE TEMP AND IT WAS NORMAL SO I SLOWLY CROSSED THE INTERSECTION AND IMMEDIATELY PULLED OVER AND SHUT IT OFF. I DID NOT TRY TO RESTART IT. *TR
Vehicle speed control, Engine, Aug 20, 2013
THE FIRST INCIDENT I WAS DRIVING BACK FROM THE AIRPORT AND THE ENGINE STAYED ON BUT THE THROTTLE WOULD NOT RESPOND. I FOUND A WAY IN HEAVY TRAFFIC MOVING VERY QUICKLY TO GET TO A SHOULDER. THEN I TURNED THE CAR OFF AND THEN BACK ON AND THE CAR RESPONDED FINE. 5 DAYS LATER (TODAY) THE EXACT SAME THING HAPPENED AND AGAIN ON A VERY BUSY FREEWAY (US59 NEAR DOWNTOWN HOUSTON) AT LUNCH TIME. AGAIN I MANAGED TO GET OFF THE ROAD WITHOUT CAUSING AN ACCIDENT AND TURNED THE CAR OFF THEN RESTARTED IT AND IT WORKED FINE. IT HAPPENED A THIRD TIME WHILE IN A NEIGHBORHOOD TRAVELING AT 20 MPH. I AM ASTONISHED THAT THERE ARE NEARLY 3/4 OF A MILLION VEHICLES WITH THIS ISSUE OR POTENTIAL ISSUE AND THE IMPRESSIVE NUMBER OF REPORTS OF THE EXACT SAME SCENARIO HAPPENING ALL OVER THE COUNTRY AND FORD HAS NOT ISSUED A RECALL. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 19, 2013
AFTER ACCELERATING TO 30 MY CAR LOST THE ABILITY TO USE THE FOOT PEDAL. THE ENGINE CONTINUED RUNNING BUT WAS UNABLE TO ACCELERATE. I PULLED OFF THE SIDE OF THE ROAD, SHUT THE CAR OFF WAITED A FEW MINUTES AND THEN STARTED THE CAR. IT WORKED FINE UNTIL AUGUST 15TH WHEN THE SAME THING HAPPENED 4 TIMES. ONCE WITH IN 30 MINUTES AT A SPEED US 40 TO 55. THE 3RD AND 4TH TIMES OCCURRED WITHIN MINUTES OF EACH OTHER AT 55 MPH IN A CONSTRUCTION ZONE. ON ALL OCCASIONS THE WRENCH LIGHT CAME ON. ON AUGUST 17TH I TOOK MY CAR TO THE DEALERSHIP AND THEY INFORMED ME THE THROTTLE BODY ASSEMBLY WAS BAD AND NEEDED REPLACED. THAT COST ME $500 OUT OF POCKET SINCE MY CAR IS OUT OF WARRANTY. *TR
Vehicle speed control, Engine, Aug 19, 2013
DRIVING AT HIGHWAY SPEEDS, VERY HARD JERKING. LUCKILY THE HIGHWAY WAS CLEAR OR SOMEONE COULD HAVE DIED! WRENCH AND CHECK ENGINE LIGHT WENT ON AND CAR WENT INTO LIMP MODE. WENT HOME AND RAN THE CODE AND IT TOLD ME IT WAS THE THROTTLE BODY STUCK. I USED GOOGLE TO REVIEW MY OPTIONS AND 1000'S OF PEOPLE HAVE HAD THIS PROBLEM!!!! HOW IS THIS NOT A RECALLED PART YET!?!? I CANNOT WAIT SO I ORDERED THE THROTTLE BODY, AND IT IS BACKORDERED AT THE DEALER! HOW IS THIS NOT A CLUE THAT THEY NEED TO FIX THIS ASAP? SOMEONE IS GOING TO DIE, I READ THEIR HAVE ALREADY BEEN MAJOR ACCIDENTS WITH THIS ISSUE. *TR
Engine, Aug 19, 2013
WHILE DRIVING DOWN A FREEWAY AT 55 MPH THE ENGINE SUDDENLY SHUT OFF WITH NO WARNING. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT. NO ENGINE WARNING LIGHTS WERE ILLUMINATED. WE WERE ABLE TO RESTART THE ENGINE AND CONTINUE ON OUR JOURNEY. FIVE MINUTES LATER PULLING INTO A SHOPPING CENTER GOING ABOUT 10 MPH THE ENGINE "THUMPED, GURGLED, AND DIED. THE CHECK ENGINE LIGHT CAME ON. WE WERE ABLE TO RESTART THE ENGINE AND GET IT FIVE MILES BACK TO THE HOUSE. THE CAR IS STILL UNDER WARRANTY SO FORD SENT A WRECKER TO THE HOUSE TO RETRIEVE THE CAR. THE ENGINE LIGHT IS STILL ILLUMINATED. *TR
Vehicle speed control, Engine, Aug 15, 2013
THE CAR JUST WILL JUST STALL OUT WHILE DRIVING ON FREEWAY OR STREET. I KNOW FROM WHAT I HAVE READ THAT IT IS THE THROTTLE BODY. IT LOSES ALL POWER AND JUST DIES WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME MY KIDS AND I ALMOST DIED IN THE CAR. IT IS AWFUL HOW THIS HAPPENED AND THE PART WAS BACKORDERED AND IS EXTREMELY EXPENSIVE TO FIX. *TR
Electrical system, Engine, Fuel/propulsion system, Aug 11, 2013
I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR
Power train, Engine, Aug 11, 2013
DRIVING DOWN ROAD AND LOST ALL POWER AND ACCELERATION. WRENCH LIGHT CAME ON AND WHEN I ATTEMPTED TO CRANK CAR IT SOUNDED LIKE IT WAS CONSTANTLY TRYING TO CRANK. TURNED CAR OFF AND TRUED AGAIN. IT STARTED AND ALLOWED ME TO REACH MY DESTINATION, WHICH WAS A MILE DOWN THE ROAD. THE NEXT DAY IT DID THE SAME THING. TOOK IT TO THE FORD DEALERSHIP SERVICE AREA AND IT WAS THE THROTTLE BODY. OF COURSE IT WASN'T COVERED UNDER WARRANTY EVEN THOUGH IT IS A PART OF THE POWER TRAIN. THE CONCERN IS THAT THIS IS HAPPENING A LOT TO THESE CARS AND HAD I BEEN ON THE INTERSTATE MY FAMILY AND I COULD HAVE DIED DUE TO THE LOSS OF EVERYTHING. I WAS NOT ABLE TO GET CAR OFF THE ROAD AND IT STOPPED EXTREMELY FAST AND SUDDEN. I WAS OUT OF TOWN AND HAD NO OTHER CHOICE TO BUT GET IT REPAIRED WHERE I WAS. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 9, 2013
ON 8/7/13 I WAS DRIVING MY CAR TO WORK IN MY APARTMENT COMPLEX (APPROX. 5 MPH) MY CAR STOPPED RESPONDING TO THE GAS PEDAL AND STARTED "SHAKING" ERRATICALLY. A SMALL TOOL/WRENCH LIGHT APPEARED ON MY DASH. I PULLED OVER AND TURNED THE CAR OFF. RESTARTED SEVERAL MINUTES LATER AND WAS ABLE TO DRIVE WITH NO PROBLEMS UNTIL ON THE WAY HOME. I DIDN'T DRIVE IT AGAIN UNTIL 8/9/13 TO THE MECHANIC. IT STARTED AND DROVE FINE, UNTIL 15 MINUTES AFTER BEING ON THE INTERSTATE (WHICH I HAD TO GET ON TO GET TO THE MECHANIC) THE CAR STOPPED RESPONDING TO THE GAS PEDAL AND SEEMS TO STAY AT THE SAME SPEED FOR ABOUT A MINUTE (APPROX. 60 MPH). FINALLY THE CAR STARTED TO SLOW DOWN AND STARTED SHAKING ( LIKE IT WAS OUT OF GAS BUT I STILL 1/2 TANK). I HAD TO PULL OVER IMMEDIATELY ON THE VERY BUSY INTERSTATE BECAUSE THE CAR WAS SHAKING AND DIDN'T SEEM TO RESPOND TO THE GAS PEDAL. I LET THE CAR SIT FOR SEVERAL MINUTES AND TRIED TO START DRIVING ON THE SHOULDER BUT THE CAR STARTED SHAKING AGAIN. I DECIDED TO TRY ONE MORE TIME BEFORE CALLING A TOW TRUCK BECAUSE IT WAS A VERY DANGEROUS SITUATION (AND I HAD MY 11 MONTHS OLD SON IN THE CAR) TRYING TO MERGE BACK ON THE FREEWAY WITH A CAR THAT DIDN'T WANT TO ACCELERATE AND WAS SHAKING. I TRIED AGAIN AND WAS ABLE TO SUCCESSFULLY PULL BACK ONTO THE INTERSTATE. ONCE I WAS ABLE TO GET OFF, I TOOK SIDE STREETS AND HAD TO STOP THE CAR AGAIN (APPROX. 30-40 MPH). MECHANICS SAID THAT FORDS AREN'T SUPPOSE TO HAVE THIS PROBLEM THEY WERE VERY SURPRISED AND TOLD US TO RESEARCH THE INTERNET FOR RECALLS, THAT IS HOW I FOUND SAFERCAR.GOV AND THE NUMEROUS COMPLAINTS FOR THE SAME SITUATION. THIS PROBLEM IS OBVIOUSLY AN ISSUE WITH THE CAR ITSELF AND NOT IN ANYWAY THE OWNERS/OPERATORS FAULT. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY SINCE THIS ISSUE HAPPENS SUDDENLY WITH NO WARNING THAT THERE IS ANYTHING WRONG WITH THE CAR AND COULD RESULT IN ACCIDENTS/LOSS OF LIFE. *TR
Engine and engine cooling, Power train, Aug 9, 2013
I DRIVE A 2011 FORD FUSION, AND ON AUGUST 8, 2013, I WAS DRIVING ON A HIGHWAY AT ABOUT 65 MPH AND I WENT DOWN TO ABOUT 5MPH. I HAD TO PULL OVER AND TURN OFF THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHEN THIS HAPPENED. AFTER I SHUT IT OFF THE WRENCH LIGHT WENT OFF, BUT THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED AGAIN AFTER I STARTED THE CAR AGAIN. THE CAR IS NOW IN THE SHOP. THIS SHOULD BE A RECALL PART. *TR
Vehicle speed control, Engine, Aug 8, 2013
SINCE JANUARY OF 2012 WHEN I DRIVE MY FUSION THE VEHICLE JUST WOULD QUIT AND THE CHECK ENGINE AND TOOL LIGHT WOULD STAY ON ONLY UNTIL I WOULD PUT THE VEHICLE IN PARK AND RESTART IT. I WOULD TAKE IT TO THE LOCAL FORD DEALERSHIP AND THAT THE TCS MODULE WAS BAD THEN IT HAPPENED AGAIN THEN THEY CHANGED OUT THE BATTERY. THEN TWO WEEKS AGO IT HAPPENED AGAIN AND TOOK IT BACK IN NOW FORD SAID ITS THROTTLE BODY IS BAD AND THE PART AND THE LABOR WOULD BE AROUND 400 DOLLARS TO FIX. THIS IS A SAFETY ISSUE SOMEONE COULD GET HURT OR EVEN KILLED. I FEEL THAT THIS SHOULD BE RECALLED. I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. ON TOP OF THIS I DON'T HAVE A VEHICLE TO DRIVE FOR OVER A MONTH AND A HALF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Aug 6, 2013
7/30/13- VEHICLE WOULD NOT GO ABOVE AN IDOL, CAR SPUTTERED AND STALLED WHILE SITTING AT A STOP LIGHT (THIS HAPPENED 3-4 TIMES SAME DAY); WHILE SLOWING TO ROUND A CURVE, PRESSED ACCELERATOR TO PICK UP SPEED AND CAR STALLED OUT (2 TIMES); THERE WERE NO SYMBOLS ON THE DASH THIS DAY. 8/5/13-STARTED CAR IN AM, CAR SPUTTERED BADLY, PUT CAR IN DRIVE & CAR SPUTTERED PART WAY UP STREET, DID NOT SEEM TO BE GETTING GAS WHEN ACCELERATOR WAS PRESSED, "WRENCH" LIGHT APPEARED ON DASH; TURNED CAR OFF, WAITED A FEW MINUTES, STARTED CAR AGAIN AND IT RAN OKAY & NO WARNING LIGHTS. I PURCHASED THIS VEHICLE "USED" ON 4/4/13 FROM BLUE KNOB AUTO, ALTOONA, PA *TR
Vehicle speed control, Engine, Aug 6, 2013
WAS RUNNING ALONG AT 65 MPH AND CAR JERKED AND LOST POWER AND THE WRENCH ICON COME ON THE DASH. PULLED TO SIDE OF ROAD CAR WAS IDLING BUT ROUGH. ATTEMPTED TO PUSH THROTTLE PEDAL DOWN TO INCREASE ENGINE SPEED BUT NO RESPONSE JUST IDLE. SHUT CAR OFF AND CALLED A TOW TRUCK. TRIED THREE FORD DEALERS WAS APPROX. ONE WEEK TO GET IN. I WAS 750 MILES FROM HOME.TOW TRUCK DROPPED CAR OFF A REPAIR SHOP. MANAGER SAID HE HAD SEEN A CAR NOT LONG AGO THAT THEY HAD DISCONNECTED THE BATTERY AND ALL WAS FINE. THE SERVICE MAN WENT OUT TO CAR AND IT STARTED RIGHT UP WITHOUT LITTLE WRENCH ICON BEING ON. DROVE W/O ANY INCIDENT. *TR
Vehicle speed control, Engine, Aug 6, 2013
THE FIRST EPISODE OCCURRED WHEN LEAVING A PARKING SPOT. CAR WOULD NOT GO MORE THAN 2 MPH AND WAS CHUGGING. THE OTHERS (4-5 INCIDENTS) HAPPENED WHILE DRIVING, OFTEN AT 30-50 MPH. SOMETIMES IT WOULD BE AFTER A TURN AND DURING ACCELERATION, OTHERS WOULD BE SIMPLY DRIVING DOWN THE ROAD. CAR WOULD STALL, YELLOW WRENCH LIGHT COMES ON, AND I WOULD HAVE TO STOP, SHIFT TO PARK AND TURN OFF THE CAR, THEN RE-START. IT WOULD BE FINE FOR A FEW DAYS, AND ANOTHER EPISODE WOULD HAPPEN. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 5, 2013
ON SATURDAY, I WAS DRIVING OUT FROM A COMPLEX MAKING A LEFT TURN INTO TRAFFIC WHEN MY VEHICLE ABRUPTLY SLAMMED STOPPED AT A GREEN LIGHT. I PUT ON MY HAZARDS AND NOTICED A WRENCH SIGNAL POPPED ON. I PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF, THEN STARTED IT BACK. THE VEHICLE TURNED ON AGAIN. I WAS LUCKY I WAS NOT REAR-ENDED. I DROVE HOME AND DECIDED NOT TO DRIVE THE CAR UNTIL I TOOK IT TO NEAREST DEALER. MONDAY MORNING, I GOT INTO VEHICLE HEADED TO THE DEALER AND AGAIN DRIVING OUT OF MY COMPLEX, THE CODE POPPED ON, VEHICLE SPUTTERED AND STOPPED. I TURNED IT OFF THEN ON AGAIN. IT STARTED AND I HEADED TO THE DEALER CLOSE BY WITH HAZARDS ON. MY VEHICLE WAS DIAGNOSED NEEDING THROTTLE BODY TOTALING $585.00. MIND YOU MY VEHICLE IS TWO YEARS OLD. *TR
Power train, Engine, Fuel/propulsion system, Aug 4, 2013
WHILE DRIVING ON I-95 SOUTH APPROXIMATELY 65-70 MPH IN MODERATELY HEAVY TRAFFIC, AT EXIT 180, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED COASTING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED, THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE SERVICE ENGINE LIGHT CAME ON. I TURNED THE CAR OFF AND I WAITED A FEW MINUTES AND CRANKED THE CAR BACK AND ALL WAS FINE, WRENCH LIGHT AND SERVICE ENGINE LIGHT WAS OFF. THIS HAS HAPPENED 6 MORE TIMES SINCE JULY 8TH 2013, YESTERDAY IT HAPPENED 4 TIMES IN THE 1 HOUR, ALMOST GOT SLAMMED BY TWO 18 WHEELER TRUCKS. THIS REALLY SHOULD BE A RECALL DUE TO THIS TYPE OF SITUATION CAN GET PEOPLE KILLED. *TR
Electrical system, Vehicle speed control, Engine, Aug 3, 2013
VEHICLE LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS MANEUVERED TO THE ROAD SIDE WHERE IT WAS SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. AFTER DRIVING FOR 5 MINUTES, VEHICLE AGAIN LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS AGAIN MANEUVERED TO THE ROAD SIDE AND SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. CONDITION WAS EXPERIENCED THREE TIMES THE SAME DAY. ECU STORED CODE FOR THROTTLE CONTROL SYSTEM. *TR