2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: engine
290 reports, newest first. Show all
Engine, Jul 12, 2013
ENGINE STALLED WHILE DRIVING 30MPH FLAT CITY SURFACE. NO RESPONSE WITH ACCELERATOR. PULLED OVER. RE-STARTED ENGINE. CAR RAN OK FOR @ 2 MILES; STALLED AGAIN WITH 'WRENCH" & "ENGINE" INDICATOR LIGHTS ILLUMINATED. PULLED OVER. RE-START AGAIN; SAME SCENARIO 3 MORE TIMES; FINALLY GOT "HOME" (IT WAS MIDNIGHT SATURDAY NIGHT; USING SECONDARY ROADS ONLY!). "P2111" FAILURE CODE CONFIRMED SUNDAY @ "AUTO ZONE". *TR
Engine, Jul 8, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AND THE VEHICLE ENTERED SAFE MODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 8, 2013
I HAVE A 2011 FORD FUSION 3.0 L V6. I WAS DRIVING DOWN THE HIGHWAY WITH MY 4 YR OLD, WHEN THE ENGINE LOST ALL ACCELERATION POWER AND AN ORANGE WRENCH LIGHT ILLUMINATED MY DASHBOARD. I WAS IN THE FAST LANE AND HAD TO CROSS 3 LANES OF TRAFFIC IN A DISABLED CAR TO GET TO THE SHOULDER! I WOULD HIT THE GAS PEDAL WITH NO RESPONSE AND IT WAS NOT SHIFTING RIGHT AT ALL. I CUT THE IGNITION AND LET IT SIT FOR A COUPLE MIN WHILE I LOOKED THROUGH THE MANUAL TO SEE WHAT THE WRENCH LIGHT WAS ALL ABOUT. WHEN I TURNED IT BACK ON THE LIGHT WAS STILL THERE AND AGAIN , NOT SHIFTING RIGHT. I LET IT SIT FOR ANOTHER 10 MIN AND STARTED IT AGAIN. THE WRENCH LIGHT WAS GONE SO I DROVE HOME. TOOK IT TO THE DEALERSHIP AND THEY SAID SOMETHING ABOUT A SENSOR AND THE COMPUTER NEEDED REPLACEMENT.IT WAS UNDER WARRANTY SO I DIDN'T REALLY PAY TOO MUCH ATTENTION , BUT WHEN I WENT ONLINE TO SEE IF IT'S HAPPENED TO OTHERS..I WAS UNPLEASANTLY SURPRISED TO SEE THAT THERE ARE HUNDREDS OF OTHER COMPLAINTS ON THE SAME EXACT ISSUE! AS ANOTHER COMMENTER RECOMMENDED, I CALLED THE FORD CONSUMER'S HOTLINE AT 800-392-3673 TO SEE IF THERE'S ANYTHING BEING DONE. THE REP TOLD ME THERE'S NO RECALLS AND ALL SHE CAN DO IS DOCUMENT IT AND TO CALL HER BACK IF I NEED ANYTHING ELSE...REALLY? A CAR WITH NO POWER ON THE HIGHWAY IS OBVIOUSLY A SAFETY CONCERN AND WITH THIS MANY COMPLAINTS I'M REALLY SURPRISED FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HASN'T RECALLED THIS FAULTY PART.DOES SOMEONE NEED TO GET HURT OR WORSE, KILLED FIRST? *TR
Engine, Fuel/propulsion system, Jul 8, 2013
EXPERIENCED A SUDDEN LOSS OF POWER WHILE TRAVELING AT HIGHWAY SPEED (55 MPH). WAS ABLE TO PULL OVER TO SHOULDER, AND SHIFTED TRANSMISSION TO PARK. STEPPED ON GAS PEDAL, BUT NO RESPONSE BY CAR. TURNED CAR OFF, WAITED 10-15 SECONDS, AND THEN RE-STARTED CAR, WITH THE RE-START TAKING 3 TO 5 SECONDS LONGER THAN NORMAL ON ENGINE TURN OVER. DROVE HOME WITHOUT FURTHER INCIDENT. HAPPENED AGAIN THE NEXT DAY, AND TOOK THE CAR INTO DEALER. REPLACED EVAPORATIVE PURGE VALVE, ($342 CHARGE, CAR IS ONLY 2 YEARS OLD, BUT OUT OF WARRANTY ON MILEAGE) ON 6/14/2013. ON 7/7/2013 AND AGAIN ON 7/8, CAR AGAIN EXPERIENCED THE SAME SUDDEN LOSS OF POWER. DROVE CAR TO DEALER AND THEY DIAGNOSED THE PROBLEM AS ELECTRONIC THROTTLE BODY ($318 REPAIR). *TR
Electrical system, Engine, Jul 6, 2013
I WAS DRIVING MY 2011 FORD FUSION S WITH A V4 ENGINE ON 07/03/2013 AT APPROXIMATELY 19:15 IN THE EVENING. I WAS TRAVELING ON A SLIGHT INCLINE ON A TWO-LANE ROAD AT A SPEED OF APPROXIMATELY 50 M.P.H. WHEN ALL OF THE SUDDEN THE CAR STALLED AND WOULD NOT LONGER ACCELERATE. I PULLED OFF THE ROAD AND THE CAR BEGAN TO SHAKE AND THE TRANSMISSION SLIPPED WHILE SHIFTING DOWN. I TURNED OFF THE CAR AND THEN TURNED IT ON AGAIN. I DROVE TO MY DESTINATION 2 HOURS AWAY WITHOUT FURTHER INCIDENT. I DROVE THE CAR A SECOND TIME AND THE INCIDENT DID NOT RECUR. THE THIRD TIME I DROVE THE CAR AFTER THE FIRST INCIDENT, THE PROBLEM OCCURRED AGAIN, WHICH WAS ON 07/05/2013 AT APPROXIMATELY 17:00. IT OCCURRED IN THE MIDDLE OF AN INTERSTATE AND I HAD TO PULL TO THE SIDE OF THE ROAD BY CUTTING ACROSS TRAFFIC WITHOUT THE ABILITY TO ACCELERATE!!! I TOOK THE CAR TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE CONTROL. I HAD TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE THE WARRANTY EXPIRED AT 36,000 MILES (MY CAR HAS 38000 MILES). THIS IS A SERIOUS PUBLIC SAFETY CONCERN. I HAVE READ THAT 2010 FORD FUSIONS ALSO HAVE A HISTORY OF THE SAME PROBLEM AT ABOUT 2-3 YEARS AFTER PURCHASE. I AM GRATEFUL TO HAVE AVOIDED A CRASH, BUT ONE COULD EASILY FIND THEMSELVES IN A SITUATION WHERE THEY CANNOT ACCELERATE BECAUSE OF THIS PROBLEM AND END UP SERIOUSLY INJURED OR DEAD BECAUSE OF A CRASH THAT IT COULD CAUSE. THE CAR SUDDENLY STOPS ACCELERATING AND THIS HAPPENS APPARENTLY AT RANDOM, USUALLY WITHIN 10-15 MINUTES OF TURNING THE CAR ON. *TR
Power train, Engine, Jul 6, 2013
WHILE ACCELERATING ON THE HIGHWAY AT APPROXIMATE. 65 MPH ON 27JUN13, AT 1745, THE 2011 FORD FUSION SEL LOST ALL ACCELERATION. WE PULLED OVER TO THE RIGHT HAND SHOULDER, PUT THE VEHICLE IN PARK, AND TURNED IT OFF. WE WAITED A MOMENT, RESTARTED THEN ENGINE, AND PROCEEDED TO MERGE WITH TRAFFIC. LESS THAN TWO MILES LATER, THE SAME THING HAPPENED. WE PULLED OVER AGAIN, TURNED OFF ENGINE AND WAITED A MOMENT. WE RESTARTED IT AND DROVE IT HOME. FRIDAY 5 JUL13 THE CAR WENT TO KOLWASKI FORD IN AVON LAKE OH. THE REPROGRAMMED THE PCM FOR THE ROUGH SHIFT OF THE TRANSMISSION. WE PICKED UP THE CAR, AND LESS THAN 4 MILES FROM THE DEALS HIP WE HAD THE REPAIRS DONE, WE EXPERIENCED THE SAME ISSUE OF LOST ACCELERATION. WE CALLED THE DEALERSHIP'S SERVICE DEPARTMENT, AND ADVISED THE SAME ENGINE FAILURE OCCURRED. WHILE DRIVING BACK TO THE DEALERSHIPS, THE ENGINE ONCE AGAIN LOST POWER AT AN INTERSECTION. THE CAR IS CURRENTLY AT THE SERVICE CENTER OF KOLWASKI FORD IN AVON LAKE OH. *TR
Vehicle speed control, Engine, Jul 5, 2013
THE VEHICLE STARTED TO LOSE POWER WHILE I WAS DRIVING 45MPH ON A MAJOR ROADWAY. I HIT THE ACCELERATOR TO TRY AND MAKE IT GO, BUT THE CAR CONTINUED TO STALL. LUCKILY I WAS ABLE TO AVOID GETTING HIT HEAD ON OR REAR ENDED. I LET THE CAR SIT FOR AND HOUR BEFORE I STARTED IT. I MADE IT ABOUT 5 MILES BEFORE IT LOST ALL POWER AND STALLED AGAIN. I WAS ALMOST REAR ENDED AGAIN. THE ONLY WAY FORD WILL FIX IT IS IF IT REGISTERS A FAULT CODE WHICH IT IS NOT DOING. IT JUST LOSES THE ABILITY TO ACCELERATE AND STALLS WITHIN A MINUTE OR LESS. THEY TOLD ME I JUST HAVE TO DRIVE IT. IT IS NOT SAFE TO DRIVE UNTIL THEY FIX THE PROBLEM. *TR
Engine and engine cooling, Jul 3, 2013
I WAS DRIVING MY CAR AT 60 MPH AND IT LOST ALL POWER. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, KILL THE CAR, AND WHEN I RESTARTED IT; IT SEEMED TO BE RUNNING FINE. THIS SAME INCIDENT OCCURRED TODAY, 7/3/2013 WHILE I WAS DRIVING APPROXIMATELY 35 MPH. THIS TIME THE CAR DID APPEAR TO BE RUNNING ROUGH AND ONCE AGAIN HAD NO POWER. IT DID NOT START AS EASILY, IT SEEMED TO RUN ROUGH WHEN IT FIRST STARTED AND THEN IT RAN FINE. THIS IS A HUGE SAFETY HAZARD! THIS COULD OCCUR AT ANY TIME IN ANY KIND OF TRAFFIC. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 3, 2013
MY WIFE WAS DRIVING VEHICLE AT ABOUT 65 MPH IN MORNING RUSH HOUR TRAFFIC. WHILE TRAVELING YELLOW WRENCH LIGHT CAME ON AND VEHICLE SLOWED DOWN WHILE TRAVELING IN THE FAR LEFT LANE (FAST LANE). HAD TO SAFELY GET THE CAR TO SIDE OF THE ROAD AS IT COASTED WHILE TRAFFIC STILL MAINTAINED THEIR NORMAL SPEED. AFTER REMOVING KEY AND LETTING VEHICLE SIT FOR A COUPLE MINUTES, PUT KEY BACK IN IGNITION AND STARTED THE VEHICLE BACK UP. PROCEEDED WITH NO ISSUES. CALLED DEALERSHIP AND MADE AN APPOINTMENT FOR 7/1/2013. WAS TOLD THAT THERE WERE NO CODES AND COULD NOT GET VEHICLE TO PERFORM OUR STATED ISSUE. WAS TOLD IT MAY BE THE THROTTLE BODY AND THAT THEY WOULD ORDER ONE (WE ARE LOOKING AT THE MINIMUM A TWO WEEK WAIT). AND THAT THEY WOULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM BECAUSE THERE WERE NO CODES FOR THEM TO GO OFF OF. IT SHOULD BE NOTED THAT OUR EXTENDED SERVICE CONTRACT DOES NOT COVER THIS AND THAT WE WOULD BE LOOKING AT AROUND A $400.00 REPAIR. IF WE WOULD OF HAD PREFERRED SERVICE PLAN THAT IT WOULD OF BEEN COVERED (IMAGINE THAT!). SO TODAY MY WIFE CALLS ME AGAIN TO TELL ME SHE IS ON THE SIDE OF THE HIGHWAY BECAUSE THE ISSUE HAPPENED AGAIN! AND ON TOP OF THIS ISSUE SHE NOW HAD A FLAT TIRE PROBABLY DUE TO HAVING TO COAST THE VEHICLE TO THE SIDE OF THE HIGHWAY. WE MET UP AND CHANGED VEHICLES. I PROCEEDED TO DRIVE THE VEHICLE BACK TO WORK, BUT NEVER MADE IT DUE TO THE VEHICLE NOT WANTING TO OPERATE AND YELLOW WRENCH COMING ON ALONG WITH CHECK ENGINE LIGHT. HAD VEHICLE TOWED BACK TO DEALERSHIP WHERE THEY OFFERED A LOANER CAR WHILE WE WAIT FOR PART TO ARRIVE WITH NO ESTIMATED ETA? A HUGE SAFETY CONCERN THAT FORD SEEMS TO NOT CARE ABOUT AND HAS A CASUAL "WE WILL GET TO IT, WHEN WE GET TO IT" MENTALITY"!?!? *TR
Engine and engine cooling, Jul 2, 2013
I WAS DRIVING ON HOLMES GAP RD A 1/4 OF A MILE FROM MY HOUSE ON SATURDAY MORNING AROUND 930 AM AT THE SPEED OF 20 MPH WHEN THE SERVICE LIGHT CAME ON AND THE CAR STARTED VIBRATION AND LOSING POWER I TURNED THE CAR OFF AND TURNED IT ON AGAIN AND IT DROVE FOR A BIT AND DID IT AGAIN DID THAT ON MORE TIME AND IT DROVE TO OUR DRIVE WAY WHEN IT DID IT AGAIN. SO WE MANAGE TO PARK IT. *TR
Power train, Engine, Fuel/propulsion system, Jul 2, 2013
IT WAS RAINING HEAVILY AND MY SON AND I WERE ENTERING A HIGHWAY VIA A RAMP AND THE VEHICLE LOST ALL ACCELERATION AND THROTTLE RESPONSE. I MOVED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WAS IDLING BUT HAD NOT THROTTLE RESPONSE. STUCK IN THE RAIN ALONG THE SIDE OF ROAD. CALLED FOR A TOW TRUCK TO HAVE THE CAR TOWED TO FORD. DIAGNOSED AS BAD THROTTLE BODY. PART BACK ORDERED FOR DAYS. SEEMS TO BE A COMMON PROBLEM. *TR
Vehicle speed control, Engine, Jul 1, 2013
I WAS DRIVING DOWN THE ROAD AND THE CAR JUST LOST POWER. I WOULD STEP ON THE GAS AND IT WOULD JUST BARELY MOVE. I HAD TO COAST TO A SIDE ROAD. I TURNED IT OFF AND THEN STARTED IT BACK UP. IT WENT A COUPLE OF BLOCKS AND DID THE SAME THING. THEN TRIED IT AGAIN AND IT WOULD NOT STAY RUNNING. THE CHECK ENGINE LIGHT CAME ON. *TR
Power train, Engine, Jun 28, 2013
I JUST PURCHASED THIS CAR ON JUNE 26 2013 WITH 25580 MILES. I PULLED OUT OF A PARKING LOT AND WITH NO WARNING AN ORANGE WRENCH INDICATOR CAME ON THE INSTRUMENT PANEL FOLLOWED BY A COMPLETE LOSS OF THROTTLE RESPONSE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE CAR. THE WRENCH DISAPPEARED AND THE CAR WAS DRIVING WELL. AFTER ABOUT TWO MILES I ENTERED THE INTERSTATE. AFTER SEVERAL MILES TRAVELING IN HEAVY TRAFFIC I WAS ABLE TO CRUISE AT ABOUT 65 TO 70 MILES PER HOUR. WITH NO WARNING JUST AS DESCRIBED IN THE FIRST OCCURRENCE, THE WRENCH LIGHT CAME ON AND I HAD NO USE OF THE THROTTLE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THIS TIME THE CAR WAS BUCKING AND SHUDDERING. I WAS ABLE TO RESTART THE CAR AND CONTINUE THE REST OF MY TRIP. I HAVE TO BRING IT TO THE DEALER ON 07/01/2013 TO HAVE IT DIAGNOSED, BUT IT IS RUNNING OK NOW. THE ONLY OTHER PROBLEM I HAVE HAD IS A RANDOM WAVERING IDLE SPEED. A FEW TIMES THE CAR HAS HUNTED BETWEEN 600-900 RPMS WHILE IN DRIVE SITTING AT A TRAFFIC LIGHT. AT FIRST I THOUGHT THIS JUST THE CAR MAKING ADJUSTMENTS BUT NOW I WONDER IF IT IS ALL RELATED. I AM NERVOUS DRIVING THE CAR BECAUSE YOU HAVE TO PULL OVER, STOP, RESTART AND THEN PROCEED. I TRIED BOTH TIMES THE THROTTLE DIED TO SHIFT INTO NEUTRAL, RESTART AND CONTINUE TO NO AVAIL. I HAVE A 2009 FORD FUSION AND HAVE NO SIMILAR ISSUES. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 28, 2013
I WAS DRIVING AND I LOST POWER- I WAS UNABLE TO ACCELERATE, CAR STALLED CAUSING CARS BEHIND ME TO SWERVE OFF ROAD TO AVOID HITTING MY CAR. THE DEALERSHIP SAYS IT IS THE THROTTLE BODY SENSOR AND THERE IS A NATIONWIDE SHORTAGE OF PARTS. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 27, 2013
AS I WAS DRIVING DOWN THE HIGHWAY BETWEEN 65-70MPH THE GAS PEDDLE STOPPED WORKING, THE WRENCH LIGHT CAME ON THE DASH BOARD AND I PULLED TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND RESTARTED IT BUT DID HAVE TO PUMP THE GAS A TIME OR 2 TO GET IT STARTED. ENGINE LIGHTS WENT OUT. THIS SAME THING HAPPENED 7 TIMES IN WHAT SHOULD HAVE BEEN A 1HR 45 MIN TRIP. I PULLED INTO A FORD DEALER ALONG THE HIGHWAY AND THEY RAN DIAGNOSTICS FOR ME AND CAME UP WITH THE THROTTLE BODY PROBLEM. I ONLY HAD 3 EPISODES ON THE WAY HOME. *TR
Vehicle speed control, Engine, Jun 26, 2013
WHILE APPROACHING A RED LIGHT, THE VEHICLE SEEMED TO SLIP OUT OF GEAR AND LOSE POWER. THE WRENCH LIGHT WENT ON AND WHEN I WENT TO ACCELERATE, THE VEHICLE WOULD NOT DO SO. I WAS ABLE TO LIMP THE CAR TO THE SIDE OF THE ROAD AND TURNED IF OFF. WHEN I RESTARTED, IT RAN FINE. I TOOK THE VEHICLE TO THE DEALER THE NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG AS NO CODES HAD BEEN TRIPPED. I DID NOT HAVE ANOTHER INCIDENT UNTIL JUNE OF 2013 AT WHICH TIME I WAS DRIVING AT 55 MILES PER HOUR AND AGAIN, THE VEHICLE JUST LOST ACCELERATION AND THE WRENCH LIGHT WENT ON. LUCKILY WAS NOT IN HEAVY TRAFFIC AND ABLE AGAIN TO GET TO THE SIDE OF THE ROAD, TURN IT OFF AND RESTART. I TOOK THE CAR BACK TO THE DEALER AND AGAIN, NO CODE TRIPPED, NOTHING COULD BE FOUND. ON THE WAY HOME FROM THE DEALER AND DRIVING AT A SPEED OF 60 MPH, AGAIN THE SAME PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALER THE NEXT DAY WHICH WAS JUNE 12, 2013 AND THEY GAVE ME A LOANER CAR TO DRIVE UNTIL THEY DETERMINED THE PROBLEM. . ON JUNE 18, THE DEALER CALLED ME AND SAID I HAD TO BRING THE LOANER BACK BECAUSE THE PART THEY NEEDED TO REPAIR MY VEHICLE (THE PART BEING A THROTTLE BODY) WAS ON BACK ORDER AND WOULD TAKE A FEW DAYS TO COME IN. IT IS NOW JUNE 26, 2013. THE PART IS STILL NOT IN, ACCORDING TO THE MECHANIC AT THE DEALERSHIP, THIS PART IS IN HIGH DEMAND!! WHAT SHOULD THAT TELL ANYONE???? MY CAR TO DATE ON AVERAGE LOSES ACCELERATION AT LEAST 5 OR 6 TIMES A TRIP NO MATTER HOW FAR I DRIVE, IT'S EXTREMELY DANGEROUS! THUS, I NOW I HAVE TO RENT A VEHICLE AT PARTIALLY MY EXPENSE ( HAVE EXTENDED WARRANTY) IT SEEMS TO ME I SHOULDN'T HAVE TO PAY ANYTHING FOR A RENTAL!! THIS IS A FORD MANUFACTURING ISSUE, AND IN MY OPINION SHOULD BE INVESTIGATED FOR RECALL!!! *TR
Power train, Engine, Jun 25, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE WRENCH LIGHT ILLUMINATED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR
Power train, Vehicle speed control, Engine, Jun 25, 2013
WHILE DRIVING ON A BUSY ROAD IN RUSH HOUR TRAFFIC GOING ABOUT 40-45 MILES PER HOUR MY CAR ENGINE WAS STILL RUNNING BUT WOULD NOT ACCELERATE. I LOOKED DOWN AT THE DASH AND THE WRENCH LIGHT WAS ON. I MANAGED TO COAST OUT OF THE TRAFFIC AND GET TO A SAFE SPOT. I TRIED TO CALL DEALER BUT THEY WERE NOT OPEN YET. I SAT WITH CAR STILL RUNNING FOR A FEW MINUTES TO SEE IF IT WOULD SHIFT INTO GEAR BUT NOTHING HAPPENED. ENGINE STILL RUNNING BUT WHEN GAS PEDAL WAS PUSHED NOTHING HAPPENED. I FEEL THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST SLOWS DOWN WITH NO WARNING AND COULD HAVE CAUSED AN ACCIDENT. NOT SURE WHAT I SHOULD DO AT THIS TIME SO, I SHUT THE CAR OFF AND RESTARTED IT. IT SEEMED TO BE WORKING, SO I STARTED BACK ON THE ROAD ONLY TO HAVE IT HAPPEN AGAIN. I TURNED THE CAR OFF AND BACK ON AGAIN AND IT MANAGED TO GET ME TO WORK. I HAVE NOT GONE TO THE DEALER AS OF YET BUT IT APPEARS THAT THE FUSIONS ARE HAVING A THROTTLE BODY ISSUE. IF I GO TO THE DEALER AND THE CAR IS NOT ACTING UP, I WILL BE PAYING FOR THEM TO TELL ME THEY CAN'T FIND ANYTHING WRONG. ACCORDING TO THE COMPLAINTS THIS IS A MAJOR SAFETY ISSUE. *TR
Vehicle speed control, Engine, Jun 24, 2013
I TRADED IN MY MERCEDES FOR A 2011 FORD FUSION WITH FFV TO BUY AMERICAN. EVERYTHING WAS FINE UNTIL UP TO THE POINT THAT THE CAR STALLED & SURGES AT 60 MPH ON THE FREEWAY. I LIMPED INTO THE FREEWAY SHOULDER AND STOPPED THE CAR. MY FAMILY HAS NEVER BEEN IN THIS VERY DANGEROUS SITUATION BEFORE. I WAS VERY DISAPPOINTED THAT A CAR WITH 30,000 MILES WILL HAVE THIS KIND OF A PROBLEM. I THINK FORD STILL HAS A PROBLEM WITH RELIABILITY. I'M GOING BACK TO GERMAN CARS. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 24, 2013
I WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN I LOOSE ACCELERATION POWER AND A WRENCH SYMBOL APPEARED ON THE DASHBOARD. I WAS ABLE TO PULL OFF THE ROAD. I HAD TO TURN OFF AND RESTART THE CAR TO GET GOING AGAIN. THIS HAS ALSO HAPPENED TWO OTHER TIMES SINCE WITH THE SAME SCENARIO. LOCAL DEALER DIAGNOSED AS A DEFECTIVE THROTTLE BODY. *TR
Vehicle speed control, Engine, Jun 21, 2013
AT APPROXIMATELY 30 MPH THE CAR SUDDENLY LOST ALL THROTTLE RESPONSE, THE CAR WAS DRIVEN TO THE SIDE OF THE ROAD AND IGNITION TURNED OFF. THE CAR IMMEDIATELY RESTARTED AND WAS DRIVEN APPROXIMATELY 20 MILES. ON THE WAY TO A FORD DEALER WHILE IN THE MIDDLE OF A U-TURN THE THROTTLE RESPONSE WAS AGAIN LOST, THE IGNITION WAS TURNED OFF AND THE CAR AGAIN STARTED NORMALLY......FORD DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY WHICH THEY DID NOT HAVE AND HAD TO BE ORDERED. *TR
Power train, Engine, Jun 21, 2013
I WAS DRIVING THE VEHICLE ON A FOUR LANE HIGHWAY AT A SPEED OF 55 MPH. THE WRENCH (MECHANICAL) WARNING LIGHT ILLUMINATED AND THE ENGINE RPMS DROPPED. I STEERED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PARKED THE VEHICLE AND TURNED THE ENGINE OFF. I RESTARTED THE CAR AND THE WRENCH WARNING LIGHT NO LONGER ILLUMINATED. THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE RPMS INCREASED AND DECREASED WHILE THE VEHICLE WAS AT IDLE. I HAVE DROPPED OFF THE VEHICLE TO THE FORD DEALERSHIP TO GET THE PROBLEM DIAGNOSED. I HAD ANOTHER ISSUE ON OR ABOUT 16 MAY 2013. I WAS DRIVING THE VEHICLE ON A FOUR LANE ROAD IN HEAVY TRAFFIC AT A SPEED OF 45 MPH. I WAS ACCELERATING THE VEHICLE UP HILL. THE RPMS ON THE ENGINE SURGED AND THE VEHICLE ACCELERATED TO ABOUT 65 MPH. THE VEHICLE SPEED CONTINUED TO INCREASE. I QUICKLY REMOVED MY FOOT FROM THE ACCELERATOR. THE RPMS DID NOT DECREASE WHEN I REMOVED MY FOOT FROM THE ACCELERATOR. I HAD TO BRAKE WITH MY LEFT FOOT AND TAP ON THE ACCELERATOR PEDAL WITH MY RIGHT FOOT IN ORDER TO GET THE ACCELERATOR UNSTUCK. I ALMOST REAR ENDED THE VEHICLE IN FRONT OF MY VEHICLE AND WAS LUCKY I WAS ABLE TO GET THE ACCELERATOR UNSTUCK BEFORE I REACHED A RED LIGHT AND WOULD NOT BEEN ABLE TO STOP THE VEHICLE. I DID NOT TAKE THE VEHICLE TO THE DEALERSHIP, BECAUSE THE VEHICLE SEEMED TO DRIVE FINE WITHOUT FURTHER INSTANCES UNTIL TODAY. *TR
Vehicle speed control, Engine, Jun 20, 2013
TWICE WITHIN THE SAME WEEK WHILE DRIVING, THE ENGINE THROTTLE SUDDENLY DISENGAGED. THE FIRST TIME I WAS MAKING A LEFT HAND TURN WITH ONCOMING TRAFFIC. SECOND TIME WAS DRIVING ON SURFACE STREET WHICH FORCED ME TO PULL OFF THE SIDE OF THE ROAD. EXTREMELY DANGEROUS! *TR
Engine and engine cooling, Jun 18, 2013
SUDDEN LOSS OF POWER WHILE DRIVING VEHICLE AT FREEWAY SPEED. THREE OTHER INSTANCES SINCE THE VERY FIRST INCIDENT NOTED ABOVE. THREE UNSUCCESSFUL ATTEMPT BY DEALERSHIP TO REPAIR. *TR
Electrical system, Engine, Jun 18, 2013
I WAS DRIVING ON THE FREEWAY AT 65MPH DURING HEAVY AFTERNOON TRAFFIC WHEN MY CAR ALL OF A SUDDEN DIED AND I HAD TO QUICKLY VEER OFF TO THE SERVICE LANE DODGING HONKING, ANGRY DRIVERS NEARLY ALMOST GETTING HIT BY ONE. LUCKILY AN ACCIDENT WAS DIVERTED BY SMART DRIVING BY ME. AFTER COASTING TO A STOP, I TURNED THE CAR OFF AND TURNED IT BACK ON. THINKING IT WAS A MINOR HICCUP, I DROVE BACK ONTO THE ROAD. AFTER 10 MILES THE INCIDENT HAPPENED AGAIN AND NEARLY ANOTHER BRUSH WITH DEATH/ACCIDENT, I GOT OFF THE FREEWAY AND DROVE SLOWLY ALL THE WAY HOME WHICH IT DIED 2 MORE TIMES. *TR