2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
176 reports, newest first. Show all
Engine, Fuel/propulsion system, Jan 22, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT DISPLAYED CODE: P0455 (EVAP SYSTEM LEAK DETECTED). THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (LOCATED AT 5348 TN-153, HIXSON, TN 37343, (423) 875-2023), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Fuel/propulsion system, Nov 23, 2018
ERROR CODE(S) P1450, P0456, FORD FUSION SE 2011, 3.0L V6 (4 VALVE). MY CAR WAS GETTING THE ERROR CODE P1450 (UNABLE TO BLEED UP FUEL TANK VACUME) THAT WOULD TURN ON THE MALFUNCTION INDICATOR LIGHT (MIL) THIS WOULD HAPPEN AFTER THE VEHICLE HAD BEEN STARTED FOR A SHORT TIME.. THIS WENT ON FOR A SHORT TIME, I FOUND THAT BY USING THE GAS FUNNEL SUPPLIED WITH THE CAR THE VACUME COULD BE RELIEVED AND ALL WAS GOOD FOR A FEW DAYS. AFTER ABOUT 3 OR 4 TIMES IT STOPED COMING UP. NOW ,1 YEAR AND A FEW DAYS TO THE DATE, IT'S BACK AND I'M GETTING THE ERROR CODE P0456 (EVAP EMISSIONS CONTROL SYSTEM LEAK VERY SMALL) WITH IT.IT MEANS, IN MY CASE, THAT THE EVAPORATIVE EMISSIONS CANISTER PERGE VALVE (CPV) HAS A SMALL LEAK THAT IS CAUSING A VACUME TO DEVELOP IN THE FUEL TANK. IF THIS HAPPENS ENOUGH TIMES IT CAN CAUSE THE FUEL TANK TO DEVELOP A CRACK, THIS HASN'T HAPPENED TO MY VEHICLE THAT I'M AWARE OF YET (I'LL BE CHECKING ON THAT WHILE I CHANGE THE CPV),. AND WE ALL KNOW THAT A LEAKING GASOLINE TANK ISN'T A GOOD THING IN A LOT OF WAYS.
Fuel/propulsion system, Nov 8, 2018
I BEEN SEEING THAT THE GAS IN THE CAR RUNS OUT SO SOON AND I ALWAYS WONDER WHY , UNTIL ONE DAY I WAS FUELING THE CAR AND I WAS STANDING NEXT TO IT AND I FEEL LIKE SOMETHING SPLASHES MY FEET , SO I CHECKED UNDER MY CAR AND THERE IS THE PROBLEM THE GAS TANK IS LEAKING, CALL THE DEALER TO FIX IT AND THEY SAID THAT I HAS TO PAY FOR IT , L DON'T THINK IS FAIR TO PAY FOR A MANUFACTURED ISSUED , I DID PAY A LOT OF MONEY FOR A SUPPOSED TO BE A GOOD ,SAFE AND RELIABLE CAR THAT NOW HAS TO MANY ISSUES AND RECALLS AND THEY DON'T (FORD),TAKE RESPONSIBILITY ABOUT IT. PLEASE HELP.
Fuel/propulsion system, Oct 6, 2018
THE CARS P2119 AND P2112 TROUBLE LIGHTS AND THE WRENCH LIGHT KEEP APPEARING. THE CAR SUDDENLY LOSES POWER REGARDLESS OF SPEED OR LOCATION. MY RESEARCH INDICATES FORD IS AWARE OF THIS PROBLEM HOWEVER THEY ONLY OFFERED TO FIX IT FOR 4 MONTHS. THIS VEHICLE WAS ELIGIBLE AND THEY WILL NOT REPAIR IT. I BELIEVE THIS IS A HUGE SAFETY ISSUE. IF MY DAUGHTER HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND POSSIBLY PUT HER LIFE IN DANGER
Steering, Air bags, Fuel/propulsion system, Aug 29, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING), 15V793000 (FUEL SYSTEM, GASOLINE), AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING).
Steering, Air bags, Equipment, Fuel/propulsion system, Aug 21, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED PAYNE WESLACO FORD AT (956) 619-6026 (2401 E EXPY 83, WESLACO, TX 78599) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE.
Electronic stability control (ESC), Fuel/propulsion system, Aug 7, 2018
THROTTLE BODY WAS UNDER RECALL AND WAS REPLACED IN 2016, NOT EVEN A YEAR AND HALF LATER MY THROTTLE BODY FAILED AGAIN. FORD WONT REPLACE IT UNDER WARRANTY FOR THE YEAR AND HALF PART, FORD WONT USE MY EXTENDED VEHICLE WARRANTY AND I CONTINUE TO HAVE THE SAME PROBLEM OVER AND OVER.
Fuel/propulsion system, Jun 21, 2018
THE FUEL TANK HAS A CRACK AND IS LEAKING, APPARENTLY THIS WAS A RECALL ITEM ON SOME FORD FUSION MODELS BUT MY VIN NUMBER IS NOT LISTED AS ONE OF THOSE AFFECTED
Steering, Air bags, Fuel/propulsion system, Jun 9, 2018
POWER STEERING ASSIST FAULT POPS UP WHEN CAR STARTS AND STEERING WHEEL DOES NOT MOVE
Steering, Electrical system, Fuel/propulsion system, Apr 5, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE POWER STEERING ABILITY FAILED TO FUNCTION EACH TIME THE WARNING INDICATOR FLASHED. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. IN ADDITION, THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE INDEPENDENT FACILITY THAT SOLD THE VEHICLE MADE NO MENTION OF IT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Fuel/propulsion system, Feb 7, 2018, crash
MY POWER STEERING ADVANCETRAC WENT OUT WHILE DRIVING, MY STEERING WHEEL LOCKED ON HIGHWAY, IN RESULT I BROKE MY FRONT BUMPER AND ALMOST ENDED UP IN A ACCIDENT DUE TO A LOCKED STEERING WHEEL. I TURNED IN TO FORD FOR POWER STEERING RECALL AND THEY WANTED TO CHARGE ME. I NEVER HAD A THING LIKE THIS BEFORE HAPPEN. I ALSO HAVE FUEL INLET ON FUEL TANK AND I TOOK IN FOR RECALL AND ALL THE FORD DEALER DID WAS SET MY CAR OUT IN THEIR PARKING LOT AND DID NOTHING TO FIX IT., EVEN THOUGH IT WAS UNDER WARRANTY. I WAS JUST GETTING INTO MY CAR WHEN I WAS AT HOME ABOUT TO LEAVE TO WORK WHEN THE MESSAGE CAME ACROSS THE DASHBOARD.
Steering, Air bags, Fuel/propulsion system, Dec 3, 2017
TAKATA RECALL I NEED AN AIRBAG REPLACED DUE TO RECALL. I ALSO NEED THE THROTTLE BODY REPLACED DUE TO RECALL
Fuel/propulsion system, Nov 1, 2017
ALL OF THIS IS WHILE THE CAR IS IN MOTION ON BOTH ON FREEWAYS AND CITY STREETS. FAILURE OF THE CANISTER PURGE VALVE SOLENOID; ENGINE LIGHT ON DUE TO BAD FILLER INLET NECK AND HAD TO REPLACED FILLER INLET; THE VEHICLE NEEDED THE FUEL FILLER TUBE REPLACED; EMISSIONS EVAPORATION SYSTEM ERROR CODES; "CHECK FUEL INLET" ERROR KEEPS COMING ON. I'VE HAD TO TAKE MY CAR IN FOR REPEATED CODE FAILURES RELATED TO THE FILL INLET. CANISTER HAD TO BE REPLACED TWICE. FIRESTONE NOTICED SEVERAL FORD FUSIONS WITH THESE SIMILAR PROBLEMS. SAFETY CONCERNS REGARDING DISTRACTION FROM ENGINE LIGHT (STOPPED ON FREEWAY BECAUSE I WAS AFRAID TO DRIVE THE CAR), AND CHECK FUEL INLET ERRORS WERE WORRISOME. I HAD TO CLEAN THE FILLER INLET WHICH DIDN'T RESOLVE THE ISSUES. I CAN'T REMEMBER ALL THE EXACT DATES OF WHEN I HAD TO TAKE THE CAR IN FOR SERVICE.
Other or unspecified, Fuel/propulsion system, Oct 2, 2017
I WAS DRIVING ON FREEWAY WHEN I NOTICED A ODOR FOR ABOUT FIVE MINUTES BEFORE IT GOT WORSE, ONCE I PULLED OVER TO CHECK IT AND LET THE WINDOWS DOWN THE ODER GOT STRONGER. I'VE HAD THIS HAPPENED A COUPLE OF TIMES BUT DIDN'T THINK IT WAS MY CAR.
Fuel/propulsion system, Sep 25, 2017
CHECK FUEL FILL INLET: THE CHECK FUEL FILL INLET WARNING HAS INTERMITTENTLY COME ON IN MY 2011 FORD FUSION SEL FOR THE LAST 6 MONTHS. I HAVE COMPLETED THE RECOMMENDED STEPS TO REMEDY THE ERROR BY CLEANING THE AREA AND BLOWING OUT ANY POSSIBLE DEBRIS FROM THE INLET. WHILE DRIVING TODAY, THE ERROR MESSAGE CAME BACK ON. A FEW MOMENTS LATER WHEN I WAS DRIVING APPROXIMATELY 70 MPH ON THE INTERSTATE WITH CRUISE CONTROL ON, MY VEHICLE SUDDENLY REVVED UP APPROXIMATELY 2000 RPM AND STAYED UNTIL I PULLED OFF OF THE ROADWAY. I SHUT THE VEHICLE OFF AND RESTARTED AND THE ERROR MESSAGE IS STILL PRESENT, BUT I HAVEN'T ENCOUNTERED THE HIGH REVVING AGAIN AT THIS TIME. APPROXIMATE MILEAGE AT TIME OF ISSUE - 115,760 LOCATION: I-70 IN INDEPENDENCE, MO
Engine, Fuel/propulsion system, Sep 11, 2017
ON-GOING ISSUE WITH FUEL FILL INLET. INLET DOOR DOES NOT CLOSE AND SEAL PROPERLY WHICH CAUSES MY ENGINE LIGHT TO COME ON AND STAY ON. GAS-CAPLESS SYSTEM
Power train, Electrical system, Fuel/propulsion system, Jun 22, 2017
I WAS DRIVING ON A BUSY CITY STREET DURING RUSH HOUR WHEN I NOTICED THE CAR JERKING WHEN IT CHANGED GEARS. THE RPM WOULD SHOOT UP HIGH THEN BACK DOWN WHILE LOSING POWER TO THE VEHICLE. I MANAGED TO GET TO AN AUTO ADVANCE STORE WHERE I HAD A DIAGNOSTIC DONE SINCE MY CHECK ENGINE LIGHT WAS ON. THE DIAGNOSTIC CAME BACK WITH CODE PO455 TWICE AND PO457 TWICE. IT WAS THEN EXPLAINED THAT TOO MUCH AIR WAS GETTING INTO MY FUEL SYSTEM. I PROCEEDED TO GO TO THE FORD DEALERSHIP, WHICH WAS A HALF MILE AWAY. ON THE WAY, MY CAR CONTINUED TO JERK AND LOOSE POWER AND SOME POINTS. THEN EVERYTHING DIGITAL WHICH ONE DISPLAYS MY MILEAGE AND THE OTHER DISPLAYS HOW MANY MILE TILL EMPTY DISPLAYED INTERMITTENT LINES AND THE WRENCH ILLUMINATED ON MY DASHBOARD. AT THIS TIME MY CAR WAS ON BUT QUICKLY LOST POWER TO GO FORWARD. IT ALMOST GOT REAR ENDED BY THE CAR BEHIND ME. I PUT ON MY TURN SIGNAL AND I COASTED TO THE SIDE OF THE ROAD, TURN OFF MY CAR WAITED A FEW MINUTES THE TURNED BACK ON AND PUT IT IN DRIVE. THE CAR WOULD NOT MOVE FORWARD. THE ENGINE JUST REVVED UP LIKE I HAD IT IN NEUTRAL. I PUT IT BACK IN PARK THEN PUT IT IN REVERSE. THE CAR WOULD OPERATE IN REVERSE. HAD TO HAVE CAR TOWED TO DEALERSHIP. THREE MONTHS PRIOR TO THIS INCIDENT, I HAD TO TAKE MY CAR TO THE DEALERSHIP BECAUSE OF EXCESSIVE BATTERY ACID ON MY POSITIVE TERMINAL THAT HAD EATEN THROUGH THE WIRING HARNESS. HAD TO HAVE HARNESS AND BATTERY REPLACED. I STILL NOTICE ISSUES OF BATTERY ACID ACCUMULATING AROUND THE SCREWS ON THE BATTERY HARNESS AND POSITIVE LEAD AGAIN.
Air bags, Fuel/propulsion system, Jun 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MAC HAIK'S SOUTHWAY FORD, 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 922-2222) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *JS
Other or unspecified, Fuel/propulsion system, Mar 30, 2017
WHEN I PUT FUEL IN MY CAR IT STARTS TO ACT JANKY NOT WANTING TO START OR ANYTHING , ALSO IT'S SHOWING A RECALL ON THE VEHICLE
Steering, Fuel/propulsion system, Mar 9, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE INLET FUEL WARNING INDICATOR INADVERTENTLY ILLUMINATED. IN ADDITION, WHILE MAKING TURNS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,904.
Fuel/propulsion system, Mar 6, 2017
CODE P0457 AND P1450 KEEP COMING UP. THE DESCRIPTION IS A FAULT WITH THE FUEL FILLER NEAR THE GAS TANK. A RECALL FOR THE FUEL GAS TANK FILLER WAS PREVIOUSLY PERFORMED. IS THIS PART OF THIS RECALL?
Fuel/propulsion system, Dec 19, 2016
TWO CODES KEEP COMING UP. P0457 AND P1450. THESE ARE FOR THE EMISSIONS EVAPORATION SYSTEM. THE DEALER HAS COMPLETED RECALL REPAIR AND CLAIMS IT IS OK.
Fuel system, Gasoline, Fuel/propulsion system, Dec 19, 2016
I PURCHASED A 2011 FORD FUSION ON 12/14/16. IT HAD A HALF TANK OF GAS IN IT WHEN I TOOK DELIVERY. I FILLED THE TANK ON 12/15/16. AFTER DRIVING IT, I NOTICED A STRONG SMELL OF FUEL FOR ABOUT THE TOP 1/8 OF THE TANK. DUE TO A LOT OF SNOW AND ICE WE HAVE HAD, I HAVE NOT BEEN ABLE TO TELL IF THERE IS ACTUALLY ANY FUEL LEAKING ONTO THE GROUND BUT THE ODOR IS THERE ONCE THE CAR IS PARKED AFTER DRIVING. THERE IS A KNOWN RECALL OF ALMOST A HALF MILLION 2010/2011 FORD FUSIONS AND MERCURY MILANS FOR THIS EXACT PROBLEM. MY VEHICLE WAS MANUFACTURED WITHIN THE DATES OF THE RECALLED VEHICLES. I CONTACTED FORD AND THEY STATED THAT MY VEHICLE IS NOT PART OF THIS RECALL. THEY ARE NOT WILLING TO ASSIST ME WITH DIAGNOSTIC TESTING OR REPAIR AT THIS TIME. THEY INFORMED ME THAT I SHOULD FILE A COMPLAINT REGARDING MY SITUATION WITH NHTSA. I WOULD GREATLY APPRECIATE ANY ASSISTANCE YOU COULD OFFER WITH HAVING MY VEHICLE INCLUDED AS PART OF THIS RECALL. I HAVE TWO YOUNG CHILDREN AND NEED A SAFE VEHICLE TO BE ABLE TO TRANSPORT THEM IN DAILY. I DO NOT FEEL THIS VEHICLE IS SAFE FOR THEM TO TRAVEL IN AND I DO NOT HAVE CASH READILY AVAILABLE FOR THIS VERY EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM THAT SHOULD BE COVERED UNDER A KNOWN RECALL. *TR
Steering, Electrical system, Fuel/propulsion system, Dec 12, 2016
6 MONTHS OLD CAR HAD TRANSMITION AND ELECTRICAL PROBLEMS, DRIVER DOOR LOCK NOT OPENING, AC WENT OUT! AIR BAGS SENSOR OUT, AND NOW EXPERIENCING 2ND TRANSMITION ISSUE. DEALERSHIP IS NOT TAKING FULL RESPONSIBILITY FOR IT, AS TRANSMITION WAS REPLACED AT ANOTHER GARAGE! HAVE BEEN DEALING WITH THIS CAR SINCE 2012. HARD JERKING.
Fuel/propulsion system, Nov 18, 2016
NOV. 13, 2016 I FILLED THE TANK WITH GAS. WHEN I GOT HOME THE TANK WAS LEAKING PROFUSELY. THE NEXT MORNING I DROPPED IT OFF TO A CHAIN AUTO SHOP. THEY WERE ABLE TO DETERMINE THERE WAS A LEAK IN THE FUEL ASSEMBLY AND ALSO REPORTED THE VEHICLE WAS UNDER RECALL THAT I SHOULD TAKE TO FORD DEALER. I RESEARCHED THE RECALL 15S34 THAT WAS ISSUED FEB 4, 2016 BUT MY PARTICULAR VEHICLE HAD BEEN "CLOSED OUT". THE DEALER IN MICHIGAN LOOKED AT THE CAR 24 DAYS AFTER THE RECALL WAS ISSUED AND DETERMINED THERE WERE NO ISSUES. THEY REPROGRAMMED THE PCM ON FEB 29TH. THE NEW PATCH WASN'T RELEASED UNTIL THE 1ST QUARTER (NO DATE). HOWEVER, 8 MONTHS LATER - THE FUEL TANK IS EXHIBITING SYMPTOMS CONSISTENT WITH THE RECALL. I ALSO NOTICED PREVIOUSLY THAT WHEN I FILLED UP, THE CAR DIDN'T TURN OVER RIGHT AWAY. FORD REFUSES TO TAKE CARE OF THE FUEL TANK AND REOPEN THE RECALL ON MY VEHICLE. FORD'S AUTOMATED PHONE SYSTEM FOR RECALL - 15S34 SPECIFICALLY MENTIONS THAT "THE CPV MAY DEVELOP AN INTERNAL LEAK WHICH UNDER CERTAIN CIRCUMSTANCES ALLOW EXCESSIVE VACUUM TO BUILD IN THE FUEL TANK. REPEATED CYCLES OF THIS CONDITION WILL EVENTUALLY CAUSE A CRACK TO DEVELOP. THE LETTER FROM MICHAEL BERARDI ALSO STATES THAT "INTERM REPAIRS FOR THESE VEHICLES ("CLAIMS WILL NOT CLOSE 15S34") WHY IS MY CAR NOT BEING TAKEN CARE OF BY FORD? THE LOCAL DEALER WHERE IT WAS PURCHASED IS NOT WILLING TO HELP OUT EITHER.