2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
176 reports, newest first. Show all
Fuel/propulsion system, Sep 7, 2015
DRIVING AT 60 MPH MY CAR SHUT OFF POWER AND SURGED. THROTTLE WAS NOT RESPONDING. HAD TO PULL OFF ONTO A SIDE ROAD AND SHUT THE ENGINE OFF. IT WOULD ONLY IDLE AT THAT TIME. AFTER CALLING FOR HELP WE FOUND THAT THE ENGINE RESTARTED AND DROVE OK. NO CHECK ENGINE LIGHT. DROVE IT HOME AND IT RAN OK FOR ABOUT 1 MONTH. NEXT TIME I WAS STARTING UP FROM A STOPLIGHT IN TRAFFIC AND THE THROTTLE WOULD NOT SPEED THE CAR UP. COASTED THROUGH TRAFFIC TO A SERVICE ROAD AND KILLED THE ENGINE (WAS AT IDLE) AND RESTARTED OK. THIRD OCCURRENCE WAS 2 DAYS LATER WHEN THE ENGINE STALLED SEVERAL TIMES BETWEEN SHOPPING CENTER AND HOME. WOULD RESTART OK BUT THROTTLE WOULD QUIT WORKING AGAIN. AFTER RESEARCHING ON THE INTERNET, WE ORDERED A REPLACEMENT THROTTLE BODY AND PUT IT ON OURSELVES RATHER THAN ATTEMPTING TO GET FORD DEALER TO DO SOME SORT OF EXTENSION OF WARRANTY REPAIR. NO RECALL HAD BEEN RECEIVED FOR THIS PROBLEM. VERY DANGEROUS SITUATION WHEN CAR LOSES POWER IN HEAVY TRAFFIC SO DID NOT WANT TO CONTINUE DRIVING SINCE THE PART WAS AVAILABLE AND EASY TO REPLACE. FORD SHOULD ISSUE A RECALL FOR THESE DEFECTIVE THROTTLE BODY PARTS.
Fuel/propulsion system, Aug 6, 2015
MY VEHICLE ISSUED A WARNING " CHECK FUEL FILL INLET" AFTER FILLING MY TANK. IT WAS VERY HARD TO FILL AND THE PUMP KEPT SHUTTING OFF. I READ THE MANUAL AND FOLLOWED THE PROCEDURE AS DIRECTED TO RESOLVE THE PROBLEM. APPROXIMATELY 3 DRIVING CYCLES LATER, THE LIGHT WENT OFF. I REFUELED YESTERDAY AND FUEL BEGAN LEAKING OUT FROM THE FUEL FILLING PORT AND DOWN THE SIDE OF THE CAR. I STOPPED SEVERAL TIMES AND CLEANED THE SPILL. I FINALLY GAVE UP AND STOPPED AT HALF A TANK. I WENT TO THE DEALER TODAY AND WAS TOLD THIS ISSUE (REPLACING THE FUEL FILLER NECK) WAS NOT PART OF THE 8 YEAR/ 80,000 MILE EMISSIONS WARRANTY IN CALIFORNIA AND WOULD NOT BE COVERED. THIS IS NOT ONLY A SAFETY ISSUE BUT AN ENVIRIONMENTAL ISSUE AS WELL. I AM HIGHLY CONCERNED THAT FORD CAN PICK AND CHOOSE WHAT ITEMS ARE WARRANTED WHEN IN FACT THE ENTIRE SYSTEM IS FULLY INTEGRATED AND RELATES TO ALL OTHER FUNCTIONS IN THE SYSTEM. THE SAFETY ISSUE ENDAGERS NOT JUST MYSELF BUT ANYONE AT THE GAS STATION AT THE TIME. I BELIEVE A RECALL SHOULD BE ORDERED. WHEN DOING MYY RESEARCH ABOUT THIS ISSUE I HAVE FOUND THIS TO BE A VERY COMMON DEFECT IN FORD FUSIONS.
Fuel/propulsion system, Jul 28, 2015
MY CHECK ENGINE LIGHT CAME ON AND THE ERROR CODE IS FOR A EVAP SYSTEM LEAK. I TOOK THE CAR TO A GARAGE. THEY SAID THERE IS MOST LIKELY A SMALL CRACK IN THE FUEL DELIVERY HOSE ON THE CAPLESS FUEL SYSTEM. HOWEVER, TO SAVE MONEY THEY SAID TO GO TO A FORD DEALER BECAUSE IT COULD BE UNDER WARRANTY OR RECALLED. IT IS NEITHER. THE 2013 FORD FUSIONS WERE RECALLED FOR THE DELIVERY HOSE CRACKING. (RECALL NO. 13504) NOW I CANNOT FILL MY TANK UP THE WHOLE WAY WITHOUT GAS LEAKING OUT. THIS IS DANGEROUS AND I DON'T UNDERSTAND WHY MY CAR WOULD NOT BE RECALLED WHEN IT HAS THE SAME SAFETY ISSUES AS THE OTHER 50,000 THAT THEY DID RECALL.
Fuel/propulsion system, Mar 24, 2015
MY HUSBAND AND I BOUGHT A 2011 FORD FUSION IN DECEMBER OF 2012, IT WAS USED WE BOUGHT IT. I HAD 30,000 MILES WHEN WE FIRST DROVE IT. WE DO REGULAR MAINTENANCE ON THE CAR AND NEVER HAD A PROBLEM WITH IT. IT WAS NOT UNTIL IT REACHED OVER THE 50,000 MILES HE STARTED TO HAVE PROBLEMS WITH IT. THE CHECK FUEL INLET LIGHT KEEPS COMING ON ABOUT EVERY OTHER WEEK AFTER WE PUT FUEL IN THE VEHICLE. WE READ THE MANUAL, AND DID AS IT SAID TO FOLLOW THE STEPS AS SUGGESTED. IT WORKS FOR A WHILE BUT THE MESSAGE KEEPS COMING BACK. THIS WEEK, THE MOTOR SERVICE LIGHT COME UP, AND IT SCARED ME TO DEAD. I DID SOME RESEARCH AND FOUND OUT THERE IS A WHOLE LOT OF PEOPLE WITH THE SAME PROBLEM. I'M WONDERING HOW COME THEY HAVEN'T MADE A RECALL. I DON'T WANT TO TAKE MY CAR IN TO GET IT FIX IF ITS SOMETHING THAT ITS DEFECTIVE AND THE CAR DEALER MUST TAKE CARE OF IT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Fuel/propulsion system, Feb 20, 2015
DRIVING DOWN INTERSTATE VEHICLE STOPPED RESPONDING. WRENCH LIGHT CAME ON, DIAGNOSED AS FAULTY THROTTLE BODY. *TR
Power train, Fuel/propulsion system, Oct 14, 2014
WHENEVER WE ACCELERATE OUR VEHICLE HESITATES AND THEN JUMPS INTO GEAR. IT HAS ALREADY CUT OFF ONCE AND WE ARE WORRIED ABOUT OUR SAFETY. *TR
Vehicle speed control, Fuel/propulsion system, Sep 10, 2014
MY VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC (SEVERAL TIMES), WHILE DRIVING 25 MPH. IT STOPPED WITH NO PRE WARNING SIGNS. THE CAR IS ONLY 3 YEARS OLD AND I ONLY PURCHASED IT LESS THAN FOUR MONTHS AGO. THIS IS VERY DISHEARTENING! *TR
Fuel/propulsion system, Jul 22, 2014
I ATTEMPTED TO DRIVE MY CAR BUT IT SUDDENLY SHUT OFF AND POWERED DOWN WHEN I PULLED OUT OF A PARKING LOT OF AN ESTABLISHMENT. I RESTARTED MY CAR AND DROVE TO MY DESTINATION. THIS HAPPENED ON 07/07/14. THERE WERE NO INDICATIONS OF VEHICLE ISSUE AS NO MAINTENANCE OR WARNING LIGHTS CAME ON. THE NEXT TIME THIS HAPPENED WAS ON 07/11/14. THIS HAPPENED FIVE TIMES DURING A THIRTY MINUTE PERIOD WHERE THE CAR WOULD TRAVEL A MILE AND THEN WOULD SHUT OFF. DURING THIS TIME WHEN THE CAR WOULD SHUT OFF THE MAINTENANCE LIGHT WOULD COME ON WHEN IT SHUT OFF BUT NOT WHEN IT TURNED ON AND IT HAD A ROUGH IGNITION. THIS OCCURRED AGAIN ON 07/14/14. I ATTEMPTED TO TAKE THE CAR TO WORK ON 07/16/14 AND THE CAR SHUT OFF EN ROUTE LESS THAN TWO MILES FROM MY HOME BY SHUTTING DOWN AND A MAINTENANCE LIGHT COMING ON. TOOK THE VEHICLE TO A AUTO ZONE STORE IN MY AREA TO HAVE THE COMPUTER CHECKED FOR CODES AND CODE P2111 WAS THE RESULT. THE REPAIR NEEDED WAS A THROTTLE BODY FOR THE VEHICLE. *TR
Vehicle speed control, Fuel/propulsion system, Jun 18, 2014
I OWN A 2011 FORD FUSION. WHILE TAKING MY CHILD TO A BIRTHDAY PARTY WE NOTICED SURGES IN POWER AT NO PREVIOUS INCLINATION OF A PROBLEM. TWO DAYS LATER I NOTICED THE SAME SURGE IN POWER AS IF THE CAR WANTED TO SPEED UP AND SLOW DOWN ON ITS OWN. THE PROBLEM PROGRESSED A FEW DAYS LATER TO SURGES IN POWER AND ALSO MY CAR THEN COMPLETELY DIED AT A RED LIGHT. IT IS NOW FOUR DAYS LATER AND THE PROBLEM HAS RAPIDLY INCREASED TO A PROBLEM OF DYING WHILE DRIVING DOWN THE ROAD AND DYING WHILE IDLING SITTING IN THE DRIVE WAY. THIS IS A SERIOUS SAFETY ISSUE, A CAR SHOULD NOT ACCELERATE AND DECELERATE OR COMPLETELY DIE WHILE DRIVING DOWN THE ROAD. I COULD POSSIBLY SEE A SERIOUS ISSUE OR ACCIDENT OCCURRING BECAUSE OF THIS PROBLEM. I HAVE RESEARCHED ISSUES WITH MY MODEL OF CAR AND HAVE SEEN SEVERAL PEOPLE HAVE THE SAME ISSUE AND SHARE MY CONCERN. *TR
Engine, Fuel/propulsion system, May 18, 2014
I WAS TRAVELING 55 MPH. SUDDENLY LOST RPM AND ENGINE STARTED SPUTTERING AND WITHIN 5 SECOND MY CAR WAS DEAD IN FAST LANE WITH NO SHOULDER TO PULL OVER. CARS BRAKING HARD BEHIND ME AND HONKING. I WAS ABLE TO RESTART THE CAR AND MOVED TO A GAS STATION NEAR BY. TOOK THE CAR TO AN AUTOZONE. THEY READ THE ENGINE LIGHT CODE P2111, WHICH IS AN ISSUE WITH THROTTLE ACTUATOR. LOOKED IT UP ON GOOGLE SEARCH. IN MY FIRST SEARCH FOUND HUNDREDS OF POSTING PROBLEM WITH THIS VEHICLE FORD FUSION 2011. THE ENGINE JUST GOES DEAD NO TELLING WHERE AND WHEN. I WAS VERY LUCKY THAT DID NOT GET HIT OR LOSE CONTROL. IMAGINE ENGINE GOES DEAD WHEN YOU ARE TRAVELING 55 MPH OR HIGHER IN A FAST LANE NEXT THING YOU KNOW, YOU ARE AT COMPLETE STOP WITH NO BRAKE OR STEERING. SEE FOR YOURSELF SEARCH FOR THROTTLE BODY FORD FUSION. UPDATED 11/24/2014 *JS
Vehicle speed control, Engine, Fuel/propulsion system, May 3, 2014
VEHICLE OVER ACCELERATED WHEN COMING TO A STOP. I PUT BOTH FEET ON BRAKES AND SHIFTED INTO PARK/NEUTRAL (HAS HAPPENED SEVERAL TIMES) AND CAR ACCELERATES TO OVER 7000 RPM AND AUTOMATICALLY GOES BACK DOWN TO NORMAL. I HAVE HAD THE THROTTLE BODY & MOTOR ASSEMBLY REPLACED (4/28/2014) YET IT HAPPENED AGAIN IMMEDIATELY UPON INITIAL DRIVE FROM FORD DEALERSHIP. DEALERSHIP KEPT MY CAR FOR 3 ADDITIONAL DAYS AND THEN ADVISED THAT THEY COULD FIND NOTHING WRONG AND I WAS TOLD (SALES GENERAL MANAGER) THAT WHAT I WAS REPORTING TO THEM "COULD NOT HAPPEN". *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 25, 2014
DURING NORMAL DRIVING CONDITIONS AND SPEED, THE CAR JUST STOPPED BEING RESPONSIVE TO THE ACCELERATION PEDAL WITHOUT WARNING, THE MAINTENANCE WRENCH LIGHT CAME ON, AND THE CAR STARTED SLOWING DOWN. I WAS ABLE TO TURN ON THE HAZARD LIGHTS AND PULL OVER TO A SAFE LOCATION, WHILE CARS WERE PULLING UP BEHIND ME VERY QUICKLY. AS THE CAR WAS LEFT IDLING IT BECAME VERY ROUGH, LIKE THE CAR WAS MISSING. TO CORRECT THE PROBLEM, I HAD TO TURN OFF THE CAR, WAIT THIRTY SECONDS TO A MINUTE AND START THE CAR AGAIN. THE CAR STARTED A LITTLE ROUGH BUT RETURNED TO NORMAL OPERATION. THE MAINTENANCE WRENCH LIGHT WAS NOT ILLUMINATED AND NO OTHER WARNING LIGHTS ILLUMINATED. THIS HAS HAPPENED TWICE SO FAR ABOUT A MONTH APART. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS LESS THAN THREE YEARS OLD AND ONLY HAD 23,214 MILES ON IT. LUCKILY BOTH TIMES IT HAPPENED ON A LOCAL STREET AND NOT ON A HIGHWAY. I CONSIDER THIS A SAFETY AND RELIABILITY PROBLEM. YOU HAVE NO IDEA WHEN YOUR CAR IS GOING TO JUST STOP ACCELERATING AS YOU ARE DRIVING. *TR
Power train, Fuel/propulsion system, Jan 24, 2014
THIS IS A FOLLOWUP REPORT. TOOK MY CAR TO FORD. THEY REPLACED THE ELECTRONIC THROTTLE BODY AT NO CHARGE. *TR
Power train, Fuel/propulsion system, Jan 22, 2014
I WAS DRIVING AT LOW SPEED ON A SECONDARY STREET, GOING ABOUT 15 MPH. SUDDENLY, THE VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL. THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE WAS ALTERNATING BETWEEN SURGING AND STALLING. THIS WAS THE 5TH TIME THIS HAD HAPPENED TO ME SINCE I PURCHASED THE CAR IN SEPTEMBER 2013. I PULLED TO THE SIDE OF THE ROAD, TOOK OUT MY PHONE AND MADE A VIDEO OF WHAT WAS HAPPENING. THE VIDEO WILL SHOW THAT THE ENGINE WAS NON-REPONSIVE, SURGING AND STALLING. HOWEVER, WHEN I SHUT OFF AND RE-STARED THE ENGINE, THE PROBLEM SEEMED TO DISAPPEAR. I HAD TAKEN THE CAR TO FORD A FEW WEEKS AGO TO HAVE THEM SERVICE THIS PROBLEM, BUT THEY WERE UNABLE TO CONFIRM THAT THERE WAS ANY PROBLEM. THE DID NOT CHARGE ME TO CHECK THE CAR. THEY DID NOT TELL ME ABOUT THE THROTTLE BODY PROBLEM AT THAT TIME. AFTER I MADE THE VIDEO, I WAS AT FORD TWO DAYS AGO WITH OUR ESCAPE FOR AN OIL CHANGE AND SHOWED THE VIDEO TO THE SERVICE MANAGER. HE TOLD ME THAT THE PROBLEM IS RELATED TO THE THROTTLE BODY AND ASKED ME TO BRING THE CAR IN FOR SERVICE. I HAVE NOT BEEN ABLE TO RETURN TO FORD AS OF THIS TIME. *TR
Vehicle speed control, Fuel/propulsion system, Dec 16, 2013
CAR WENT INTO LIMP MODE. LOST ALMOST ALL POWER. WILL MOVE ON FLAT ROAD WITH LIMITED RPM ABOUT 1000. NO POWER AND CAR SHAKES WHILE MOVING. THIS REPEAT OF WHAT HAPPEN YEAR BACK WHILE DRIVING AT 40 MPH - LOST POWER. AT THAT TIME DEALER CHANGE THROTTLE BODY TO CORRECT THE PROBLEM. IN LESS THAT YEAR I SEE SAME SYSTEMS AND CAR IS BACK TO DEALER. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Nov 18, 2013
THE ERROR OCCURRED AS I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I WAS ABOUT A QUARTER-MILE FROM MY EXIT (AFTER BEING ON THE HIGHWAY FOR 60 MILES) WHEN I FELT A "CLUNK" AND AN ORANGE-LIT WRENCH APPEARED ON MY DASH. AS I TURNED ONTO THE EXIT RAMP, I SLOWED TO A STOP AT A STOP-LIGHT, WAITING TO TURN LEFT. WHILE THE BRAKE WAS DEPRESSED, THE CAR WAS ATTEMPTING TO MOVE FORWARD VERY ABRUPTLY, AS PART OF IT'S "LIMP HOME" FEATURE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION, BUT PRESSING THE GAS PEDAL PRODUCED NO RESPONSE FROM THE CAR. AFTER LIMPING THROUGH THE INTERSECTION, I SHIFTED THE CAR INTO PARK AND TURNED THE ENGINE OFF. AFTER WAITING 10-15 SECONDS, I RESTARTED THE CAR AND THE THROTTLE ISSUE AND DASH LIGHT WERE BOTH GONE. I HAVE SINCE DRIVEN ~100 MILES WITHOUT SEEING THE ISSUE RE-APPEAR. *TR
Fuel/propulsion system, Nov 14, 2013
I WAS DRIVING IN THE PITTSBURGH AREA WHEN MY 2011 FORD FUSION LOST ACCELERATION. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OFF INTO AN ABANDONED CAR WASH AND OUT OF HEAVY TRAFFIC. I SHUT THE ENGINE OFF AND 30 SECONDS LATER WAS ABLE TO RESTART THE CAR. I THEN DROVE 15 MILES TO MY DEALER. TODAY ON NOVEMBER 14 MY DEALER FOUND A CODE INDICATING A PROBLEM WITH THE ELECTRONIC-THROTTLE BODY WHICH THEY REPLACED UNDER WARRANTY. THEY ALSO CLEANED THE FUEL SYSTEM FOR WHICH I WAS CHARGED $137 BECAUSE THIS WAS SUPPOSEDLY NOT COVERED UNDER FORD'S WARRANTY. I HAVE A 2011 FORD ESCAPE WHICH CAN ALSO HAVE THE SAME PROBLEM. NEEDLESS TO SAY THIS IS CAUSE FOR WORRY AS I NOW CAN STALL OUT IN ANY ONE OF TWO VEHICLES. THIS WOULD APPEAR TO BE A VERY SERIOUS PROBLEM WITH FORD VEHICLES. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 4, 2013
WE WERE GOING DOWN A MAJOR ROADWAY AT ABOUT 45 MPH WHEN THE CAR JUST DECELERATED TO ABOUT 1 MPH. IT TOOK US AWHILE TO GET OVER 2 LANES OF HEAVY TRAFFIC TO THE SIDE OF ROAD WHERE WE STOPPED THE CAR. THE WRENCH LIGHT CAME ON. WITH IT STILL RUNNING WE POPPED OPEN HOOD AND CAR APPEARED TO BE RUNNING JUST FINE. WE COULD NOT GET THE RPM'S TO GO UP AT ALL. WE TURNED OFF CAR COMPLETELY, AND THE WRENCH LIGHT WENT OFF AND CAR DROVE NORMAL. 2 HRS LATER THE CAR DID THE EXACT SAME THING AND WE PULLED OVER AND STARTED IT UP AGAIN AND GOT HOME. WE BELIEVE IT HAS TO DO WITH THE ELECTRONIC THROTTLE BODY, BC OTHER COMPLAINTS ARE EXACTLY AS OURS WITH THIS YEAR, MAKE, AND MODEL OF CAR. *TR
Vehicle speed control, Fuel/propulsion system, Oct 25, 2013
I WAS ON MY WAY TO WORK YESTERDAY MORNING (APPX 7:30AM SO IT WAS DARK OUT) AND I WAS SLOWING DOWN WITH TRAFFIC (TOOK PRESSURE OFF THE GAS PEDAL) WHILE CROSSING A BRIDGE AND WHEN I WENT TO ACCELERATE AGAIN THE CAR STOPPED MOVING AND THE WRENCH LIGHT LIT UP ON THE DASHBOARD. MY CAR WAS STILL RUNNING, BUT I HAD THE GAS PEDAL TO THE FLOOR AND THE CAR WOULD NOT MOVE. WHEN I REALIZED I WASN'T MOVING I HIT THE HAZARD BUTTON AND BRACED MYSELF FOR IMPACT AS CARS WERE SWERVING AROUND BOTH SIDES OF ME. I PUT THE CAR IN PARK, SHUT IT OFF, AND TRIED TO RE-START IT. IT DID NOT START RIGHT AWAY, BUT WHEN IT DID I REVVED THE ENGINE, PUT THE CAR IN GEAR AND PULLED OFF THE ROAD. I RESTARTED THE CAR AGAIN AND PROCEEDED TO WORK. I LEARNED THAT THIS IS A COMMON ISSUE FOR THIS PARTICULAR VEHICLE, YET IT IS NOT A RECALL ISSUE AT THIS POINT IN TIME. BASED ON MY EXPERIENCE YESTERDAY, IT SEEMS NEGLIGENT THAT THIS PARTICULAR ISSUE HAS NOT YET WARRANTED AN ACTION FOR A RECALL. I WAS FORTUNATE THAT I REACTED QUICKLY AND TURNED ON THE HAZARDS AND WAS NOT STRUCK BY ANOTHER VEHICLE, ESPECIALLY BEING ON A BRIDGE OVER A BODY OF WATER. *TR
Power train, Fuel/propulsion system, Oct 21, 2013
I PULLED OUT OF MY DRIVEWAY AND MADE IT ABOUT 40 YARDS WHEN THE CAR LURCHED TWICE AND SHUT OFF. I LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP. WAS ABLE TO GO ABOUT A QUARTER OF A MILE AND IT DIED AGAIN. I CALLED A TOW TRUCK BECAUSE I WAS TOO AFRAID TO TRY TO DRIVE IT ANYWHERE. LUCKILY I WAS IN MY NEIGHBORHOOD AND WAS NOT ON A BUSY ROAD OR A HIGHWAY LIKE SO MANY OTHERS HAVE COMPLAINED ABOUT. I WAS ALSO VERY FORTUNATE THAT I DID NOT HAVE MY CHILDREN WITH ME - ONE WHO IS CURRENTLY RECOVERING FROM SURGERY AND CANNOT WALK. AFTER DOING RESEARCH AND FINDING THE VERY COMMON ISSUES WITH THE FUSION, I ASKED THEM TO CHECK THE THROTTLE WHEN RUNNING THE DIAGNOSTICS. SURE ENOUGH, THAT WAS THE REASON. $450+ AFTER THE REPAIRS AND THE TOW. MY CAR ONLY HAS 41,000 MILES ON IT, BUT IS UNFORTUNATELY OUTSIDE OF THE WARRANTY PERIOD. FORD SHOULD STEP UP AND PAY FOR THESE REPAIRS DUE TO THE DANGEROUS AND FATAL ISSUES THAT THIS PROBLEM CAN CAUSE. I'M VERY NERVOUS ABOUT THIS ISSUE AND AM SHOCKED THAT THERE IS NOT A RECALL AFTER SO MANY REPORTED INCIDENTS. I'M CONSIDERING SELLING THIS CAR - I PLANNED TO KEEP IT FOR MANY YEARS, BUT MY SAFETY AND MY FAMILIES IS MUCH MORE IMPORTANT. I WOULD URGE THAT THERE BE A RECALL ON THIS EXTREMELY SERIOUS AND DANGEROUS PROBLEM BEING EXPERIENCED SO FREQUENTLY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 17, 2013
THIS ISSUE IS A BIG SAFETY CONCERN!! I HAVE SEEN MANY STATEMENTS ONLINE ABOUT THE THROTTLE BODY ISSUE AND THEIR SHOULD BE A RECALL!! I PERSONALLY HAVE HAD TO HAVE MY CAR TOWED TWICE WITHIN A 2 WEEK PERIOD BECAUSE OF THIS ISSUE. EVERY TIME MY CAR BROKE DOWN IT WAS THE SAME THING. I WAS GOING ALONG FINE AND THEN THE CAR ALL OF A SUDDEN DIES, CHUGS, I DRIFT TO THE SIDE OF THE ROAD SO I DON'T GET HIT AND THEN THE ENGINE LIGHT COMES ON WITH THE WRENCH TOOL! HOW SCARY AND UNSAFE! I AM JUST SO GLAD I WASN'T IN AN INTERSECTION OR HIT BY ANOTHER CAR BECAUSE MY FORD FUSION DECIDED TO DIE OUT OF NO WHERE! I HAVE HAD TO GO THROUGH TWO TOWS, DAYS OF WAITING FOR MY CAR TO GET FIXED AND MY WARRANTY DECIDING THEY AREN'T GOING TO COVER MY COST!! UNBELIEVABLE!!! FORD NEEDS TO TAKE SOME ACTION NOW! MANY PEOPLE FROM WHAT I HAVE SEEN ARE GOING THROUGH THE SAME THING AND SOMETHING NEEDS TO CHANGE. THIS ISSUE SHOULDN'T BE ON THE CUSTOMERS SHOULDER AND FORD NEEDS TO TAKE RESPONSIBILITY BEFORE SOMEONE IS SERIOUSLY INJURED FROM AN ISSUE THEIR CARS ARE MAKING. PLEASE DO SOMETHING ABOUT THIS! *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 15, 2013
TRAVELING AT A STEADY SPEED AND THE ENGINE CUT OUT. NOT COMPLETELY BUT HAD NO ACCELERATION CONTROL. HAVE READ ON-LINE THAT THIS IS CALLED "LIMP" MODE. WAS ABLE TO PULL SAFELY OFF THE ROAD AND THEN RESTARTED THE CAR AFTER WHICH THE VEHICLE OPERATED OK. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK. TOOK CAR TO DEALER WHO REPLACED THE THROTTLE BODY AT NO CHARGE SINCE THE VEHICLE WAS STILL UNDER WARRANTY. ALTHOUGH I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT OR INJURY, I COULD SEE THIS BEING A SERIOUS SAFETY ISSUE FOR A DRIVER ON THE EXPRESSWAY OR PULLING IN TO HEAVY TRAFFIC. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 10, 2013
MY WIFE HAD MY 6 MONTH OLD SIGN IN THE BACKSEAT WHEN SHE WAS PULLING OUT FROM A STOP SIGN INTO A 4WAY WHEN THE CAR LURCHED AND THE ACCELERATOR QUIT RESPONDING IN THE MIDDLE OF THE STREET A TRUCK NEARLY T BONED HER ON THE DRIVER SIDE WHERE OUR SON WAS IN HIS CAR SEAT UPON DIAGNOSTICS THE ELECTRONIC THROTTLE BODY WAS STUCK OPEN. I'VE FOUND SIMILAR ISSUES WITH SIMILAR VEHICLES ALTHOUGH THE DEALERSHIP INFORMED ME MY VEHICLE IS NOT CURRENTLY ON A RECALL LIST. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
Fuel/propulsion system, Sep 30, 2013
AS WITH MOST OF THE ABOVE FILINGS, THROTTLE BODY QUIT WORKING WHILE TRAVELING, CAUSING THE GAS TO NOT FUNCTION. TURNED ON YIELD LIGHTS, AND LUCKILY THERE WAS A SHOULDER TO PULL ONTO. REPLACED THE THROTTLE BODY AT A COST OF THE PART $171, WHILE THE DEALERSHIP OFFERED TO INSTALL FOR $600.00, AN INSTALLATION THAT TAKES LITERALLY FIVE MINUTES. IT SEEMS FORD IS FULLY AWARE OF THIS ISSUE, AND THE SAFETY HAZARDS IT CAUSES, YET CHOOSES TO DO NOTHING ABOUT IT. *TR