2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
176 reports, newest first. Show all
Vehicle speed control, Fuel/propulsion system, Jun 24, 2013
I WAS ON MY WAY TO WORK FRIDAY, 6/21/13, TRAVELING AT 65MPH AND LOST ALL POWER/ACCELERATION IN CENTER LANE ON FREEWAY. UNFORTUNATELY, I HAD TO CROSS TWO LANES OF HEAVY TRAFFIC TO GET TO THE RIGHT SHOULDER, WHILE LOSING POWER. AN AMBER WRENCH LIGHT WAS ON ALONG WITH THE ENGINE LIGHT. I PUT CAR IN NEUTRAL, AND PUT PRESSURE ON THE GAS PEDAL - NO RPM'S, NO POWER - AT THIS MOMENT THE ENGINE BEGINS TO SPUTTER AND SHAKE AND I CANNOT KEEP THE CAR RUNNING. I TURNED THE CAR OFF AND WAITED A FEW MINUTES. I STARTED THE CAR AGAIN, NO DASH INDICATOR LIGHTS, AND THE ENGINE ACTED NORMAL WHEN I PUT PRESSURE ON THE GAS PEDAL. GAS DELIVERY AND RPM'S SEEMED APPROPRIATE. I ENTERED FREEWAY AGAIN AND APPROXIMATELY 1.5 MILES LATER, THE SAME THING HAPPENED AGAIN. AMBER WRENCH ON AND NO POWER. AGAIN, THE ENGINE IS RUNNING VERY ROUGH AND THEN STALLS. I AM NEAR MY DEALERSHIP, SO IT TAKES TWO MORE ATTEMPTS, BEFORE I MAKE IT THERE. NOW, IT GETS BETTER. I AM INFORMED THAT IT IS MY THROTTLE BODY AND THERE ARE 2000 PARTS ON BACKORDER FROM MICHIGAN. IT COULD BE ONE WEEK, MAYBE WEDNESDAY, 6/26/13, AND I WOULD BE ON A WAITING LIST WITH 8 OTHER PEOPLE. WHAT!!!!! WENT BACK THE NEXT MORNING, SATURDAY, 6/22/13, AND WAS GIVEN AN UPDATE. IT IS POSSIBLE THAT IT COULD BE UP TO TWO WEEKS FOR REPAIR AT OVER $500. I QUICKLY RESEARCH THIS ISSUE, AND FIND MANY OWNERS OF ALL DIFFERENT FORD MODELS ARE HAVING THE SAME ISSUE. SOME ARE LUCKY ENOUGH TO BE UNDER WARRANTY. THIS SEEMS TO BE A DEFECTIVE PART AND AS A LOYAL CONSUMER TO FORD - THE COMPANY NEEDS TO DO RIGHT BY ITS CUSTOMERS. I BELIEVE THIS IS A SAFETY ISSUE FOR SOME OWNERS, BECAUSE A LOT OF US ARE TRAVELING FREEWAYS AND A LOSS OF POWER IN OUR VEHICLES CAN PUT US IN A DANGEROUS SITUATION. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 24, 2013
I WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN I LOOSE ACCELERATION POWER AND A WRENCH SYMBOL APPEARED ON THE DASHBOARD. I WAS ABLE TO PULL OFF THE ROAD. I HAD TO TURN OFF AND RESTART THE CAR TO GET GOING AGAIN. THIS HAS ALSO HAPPENED TWO OTHER TIMES SINCE WITH THE SAME SCENARIO. LOCAL DEALER DIAGNOSED AS A DEFECTIVE THROTTLE BODY. *TR
Vehicle speed control, Fuel/propulsion system, Jun 21, 2013
I WAS DRIVING IN THE HIGH-SPEED LANE ON RT. 3N IN PLYMOUTH,MA WHEN ALL OF A SUDDEN I HAD NO POWER COMING FROM THE GAS PEDAL. LUCKILY THE TRAFFIC WAS NOT HEAVY AT THE TIME AND THERE WAS ENOUGH MOMENTUM FOR ME TO BE ABLE TO STEER THE CAR TO THE BREAKDOWN LANE. AS I WAS COASTING TO THE ROADSIDE THE WRENCH SYMBOL LIGHT CAME ON THE DASHBOARD. MY PASSENGER AND I WERE ABLE TO COME AWAY FROM THIS DANGEROUS INCIDENT SHAKEN BUT UNSCATHED. AFTER THE CAR WAS TOWED TO THE FORD DEALER IT WAS DETERMINED THAT THE PROBLEM WAS A FAULTY ELECTRICAL THROTTLE BODY IN A TWO YEAR OLD CAR WITH LESS THAN 30,000 MILES. AFTER FIVE DAYS I AM STILL WAITING FOR THE CAR TO BE FIXED, BECAUSE THE PART IS BACKORDERED. BY LOOKING ON THE INTERNET I NOW KNOW WHY THE PART IS BACKORDERED. IF SO MANY FORDS ARE HAVING A THROTTLE BODY PROBLEM, WHY HASN'T THERE BEEN A RECALL ISSUED FOR THIS PART? *TR
Fuel/propulsion system, Jun 13, 2013
FIRST INCIDENT 4/5/13: WHILE TRAVELING APPROXIMATELY 70 MPH SOUTHBOUND ON INTERSTATE 5 NEAR STADIUM WAY MY 2011 FORD FUSION WITHOUT WARNING LOST POWER AND WOULD NOT RESPOND TO ANY CHANGE IN THROTTLE POSITION VIA THE ACCELERATOR PEDAL. HOWEVER, I WAS ABLE TO COAST TO THE FAR RIGHT-HAND LANE AND CONTINUE UPHILL ON THE TRANSITION LANE TO THE SOUTHBOUND 110 FREEWAY AS THE ENGINE CONTINUED TO SPUTTER NEAR IDLE. A CHP (CALIFORNIA HIGHWAY PATROL) OFFICER ESCORTED ME OFF THE FREEWAY. AFTER APPROXIMATELY 10 MINUTES I ATTEMPTED TO START MY VEHICLE AND IT RAN FINE. I PURCHASED A OBD II SCANNER AND CHECKED FOR ANY STORED CODES, NO CODES WERE FOUND. I CONTINUED TO MONITOR MY VEHICLE VIA THE OBD II SCAN TOOL AND NO CODES WERE RECORDED. SECOND INCIDENT 6/13/13: WHILE TRAVELING APPROXIMATELY 65 MPH EASTBOUND IN THE NUMBER 1 LANE ON INTERSTATE 10 MY 2011 FORD FUSION ONCE AGAIN VEHICLE LOST POWER WITHOUT WARNING AND WOULD NOT RESPOND TO ANY CHANGE IN THROTTLE POSITION VIA THE ACCELERATOR PEDAL. IN MY ATTEMPT TO MOVE TO THE RIGHT SHOULDER I WAS NEARLY INVOLVED IN AN ACCIDENT. AFTER EXITING THE FREEWAY I PLUGGED IN THE OBD II SCAN TOOL AND IT CAPTURED DIAGNOSTIC TROUBLE CODE (DTC) P2111 THROTTLE ACTUATOR CONTROL SYSTEM ' STUCK OPEN. MY VEHICLE WOULD ONLY IDLE VERY ROUGHLY. I ATTEMPTED TO DRIVE HOME IN THIS MODE. HOWEVER, AFTER APPROXIMATELY 4 MILES THE ENGINE STOPPED COMPLETELY AND I REQUIRED A TOW TO MY RESIDENCE. WHILE WAITING ON THE TOW VEHICLE I RESEARCHED AND FOUND OUT FORD HAS ISSUED TECHNICAL SERVICE BULLETIN (TSB) 09-23-5 ADDRESSING THIS DEFECT FOR VEHICLES MANUFACTURED AFTER OCTOBER 15, 2009. THIS DEFECT WILL UNFORTUNATELY RESULT IN THE LOSS OF LIFE IF THESE VEHICLES ARE NOT RECALLED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 9, 2013
STOPPED AT AN INTERSECTION AND WENT TO ACCELERATE AND HAD NO THROTTLE CONTROL THE WRENCH LIGHT CAME ON. CAR IDLED THROUGH INTERSECTION AND ROLLED INTO GAS STATION. WHEN I THEN TURNED IT OFF AND THEN RESTARTED IT AND THE WRENCH LIGHT WAS GONE. CAR SEEMED FINE FOR APPROXIMATELY TWO WEEKS, AND THEN THE SAME THING HAPPENED AGAIN. THIS IS A VERY BIG SAFETY ISSUE. *TR
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
VEHICLE LOSES ALL POWER WHILE DRIVING. WRENCH LIGHT APPEARED THE FIRST 7 TIMES, BUT AFTER TURNING THE VEHICLE OFF AND RESTARTING, IT GOES AWAY AND CAR DRIVES LIKE NORMAL. TODAY WHILE DRIVING IT HAPPENED AT AROUND 60MPH. BOTH THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND AFTER A RESTART THE CHECK ENGINE LIGHT STAYS ON. VEHICLE BARELY LIMPED THE REST OF THE 5 MILES TO MY HOUSE. THIS HAS HAPPENED AT HIGH SPEEDS ON THE FREEWAY AS WELL NEARLY CAUSING MULTIPLE ACCIDENTS. CURRENTLY WAITING ON DEALERSHIP TO COME BACK WITH A QUOTE TO REPLACE THE THROTTLE BODY. FORD NEEDS TO ISSUE A RECALL NOTICE AND WARRANTY THE COST OF THE REPLACEMENT BEFORE SOMEONE GETS KILLED DUE TO THIS ISSUE. THEY ARE JUST WEIGHING THE COST OF A LAWSUIT DUE TO FATALITY VS. THE COST OF WARRANTING THE MALFUNCTIONING PART. PAYING A FEW MILLION TO A FAMILY IS CHEAPER THAN PAYING TO FIX ~725,000 VEHICLES. WORK WITH THE THROTTLE BODY SUPPLIER, GET YOUR QA/QC UNDER CONTROL, AND FIX THE ISSUE GUYS. *TR ## VIN FAILED ##
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
I WAS DRIVING 30MPH DOWN A BUSY STREET, WITH BACK-TO-BACK TRAFFIC, WHEN THE CAR JOLTED FORWARDED AT WHICH TIME THE WRENCH LIGHT BECAME ILLUMINATED ON THE DASHBOARD, THE CAR IMMEDIATELY STARTED BUCKING (GOING FORWARD AND BACKWARD) AND I LOST ALL CONTROL OF THE ACCELERATOR. THE CAR IMMEDIATELY SLOWED TO A CRAWL WHILE CONTINUING TO "BUCK." THIS INCIDENT FORCED EVERYONE BEHIND ME TO SLAM ON THEIR BREAKS AND I WAS NEARLY HIT FROM BEHIND. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD SAFELY. MY CHILDREN WERE IN THE CAR AND HAD I BEEN GOING ANY FASTER, THEY MAY HAVE SUFFERED FROM WHIPLASH WHEN THE CAR JOLTED FORWARD, STARTED BUCKING AND SLOWED TO A CRAWL SIMULTANEOUSLY OR THIS INCIDENT COULD HAVE LEAD TO A SEVERAL CAR PILE UP SINCE THIS HAPPENED DURING THE BUSIEST TIME OF DAY. A TOW TRUCK WAS DISPATCHED AND TOWED THE CAR TO THE NEAREST DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY MOTOR FAILED AND WHEN IT DID, THE THROTTLE WAS FORCED SHUT (ERROR CODE: P2112). *TR
Fuel/propulsion system, Jun 2, 2013
WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR SLOWLY DECELERATED. AFTER PULLING OVER AND PUTTING THE VEHICLE IN PARK, THE ENGINE SHUT OFF. I REMOVE THE KEY FROM THE IGNITION, WAITED A MINUTE, AND RESTARTED THE VEHICLE. THERE WERE NO LONGER ANY WARNING LIGHTS AND I WAS ABLE TO CONTINUE DRIVING HOME. *TR
Fuel/propulsion system, Jun 1, 2013
HAD STOPPED AT A STOP SIGN , ACCELERATED AND WOULD ONLY GO SLOW, GOT OFF ONTO ROADSIDE, TURNED THE IGNITION OFF, RESTARTED, DID THE SAME THING, THREE TIMES UNTIL I COULD PULL IT COMPLETELY OFF THE ROAD AND OUT OF THE WAY, HAD TO GET TOWED HOME, SAME THING HAPPENED THE NEXT DAY AND HAD TO GET TOWED TO A FORD DEALERSHIP WHERE IT STILL SITS AFTER ONE WEEK, WAITING ON THE THROTTLE BODY. *TR
Power train, Fuel/propulsion system, Jun 1, 2013
WHILE DRIVING MY CAR LOST POWER. I WAS NOT ABLE TO ACCELERATE. I STOPPED THE CAR, TURNED IT OFF AND TURNED IT BACK ON AGAIN. I WAS ABLE TO CONTINUE DRIVING. TOOK THE CAR INTO THE CAR DEALER FOR INVESTIGATION. THEY DID NOT FIND A PROBLEM. ON 5/8/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 73 MPH, ALL OF A SUDDEN MY CAR LOST POWER AND STARTED JERKING AGAIN. I WAS NOT ABLE TO ACCELERATE. I PULLED OVER, TURNED THE CAR OFF AND TURNED IT BACK ON AND WAS ABLE TO DRIVE THE CAR HOME. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE THROTTLE BODY WAS STICKING. THEY CLEANED IT AND SAID IF IT HAPPENS AGAIN IT WOULD HAVE TO BE REPLACED. ON 5/31/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MPH. MY CAR LOST POWER AGAIN AND STARTING JERKING. I TURNED THE CAR OFF FOR ABOUT 1 MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, May 31, 2013
I WAS DRIVING HOME FROM SCHOOL (THIS HAS HAPPENED BEFORE, JUST NOT AS BAD) AND MY CAR STOPPED RESPONDING. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I WAS ON A REALLY BUSY ROAD, SO I HAD TO PRAY THAT I WOULD NOT GET HIT. I TURNED OFF THE CAR, AND TRIED TO RESTART IT, BUT IT DID NOT WANT TO RESTART. I SAT FOR A FEW SECONDS AND WAS FINALLY ABLE TO GET IT RESTARTED. THIS HAPPENED NUMEROUS (PROBABLY 6-8 TIMES) ON MY 12 MILE TRIP HOME. I TOOK IT TO THE SHOP THIS MORNING AND FOUND OUT IT IS THE THROTTLE BODY. I JUST LOOKED IT UP ONLINE AND HAVE FOUND OUT THIS IS A COMMON ISSUE, AND THAT THE DEALERSHIPS (WHEN THE CAR IS UNDER WARRANTY) ACT LIKE THEY DON'T KNOW WHAT IT WRONG. THIS IS NOT RIGHT. THERE NEEDS TO BE A RECALL! I DON'T HAVE A WARRANTY NOW, AND I TOOK MY CAR TO THE DEALERSHIP BEFORE THE WARRANTY WAS UP AND THEY SAID THERE WAS NOTHING WRONG WITH IT MULTIPLE TIMES!!!! *TR
Vehicle speed control, Fuel/propulsion system, May 3, 2013
THE CAR WAS TRAVELING ON THE HIGHWAY AT THE SPEED OF 70 MPH WHEN IT JUST STOPPED RESPONDING TO THE GAS PEDAL BEING PRESSED. THE CAR CAME ALMOST TO A COMPLETE STOP AND WAS LUCKY ENOUGH TO MAKE IT TO THE SIDE OF THE RODE. THE CAR WAS ALMOST HIT BY A TRUCK WHICH SWERVED INTO THE MEDIAN TO AVOID HITTING THE CAR. WITH THE CAR ALONGSIDE THE RODE IT WOULD NOT START. THE THROTTLE BODY HAD FAILED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, May 1, 2013
WAS DRIVING 2011 FORD FUSION THEN SHUT DOWN TO IDLE, NO POWER, ALMOST GOT RE ENDED, PULLED OVER AND PUT IN PARK TURNED OFF AND RESTARTED PROBLEM WAS GONE BUT RECURRED LESS THAN 2 TENTHS OF MILE. REPEATED STEPS WITH CAUTION FLOORED GAS PEDDLE BUT STILL HAPPEN. AUTOZONE CHECKED IT AND CLEARED THE COMPUTER. HAPPEN RIGHT AWAY AFTER LEAVING. CALLED FORD COULD NOT REPAIR BECAUSE NO CODES. PROBLEM CAME BACK 5 DAYS LATER. AT INTERSECTION LIGHT CHANGE GREEN CAR DID SAME THING, STUCK IN MIDDLE ON INTERSECTION. PUT IN PARK AND RESTART WAS HARD TO START. RED LIGHT NOW JUST GOT OUT OF TRAFFIC WAY. CAR IS AT FORD NOW. THIS IS A VERY BAD SAFETY FEATURE AND WILL CAUSE AN ACCIDENT SOONER OR LATER. FORD SAID THEY HAVE HAD A FEW PROBLEMS BUT NO RECALL. *TR
Power train, Engine, Fuel/propulsion system, May 1, 2013
ACCELERATING FROM A STOP AT GREEN TRAFFIC SIGNAL, MY 6 CYLINDER FUSION ACCELERATED TO APPROXIMATELY 25 MPH AND THE ENGINE STOPPED. I HAD NO PROBLEM COASTING INTO A NEARBY PARKING LOT ON MY RIGHT. I TURNED THE IGNITION OFF AND AFTER 10 SECONDS I RESTARTED THE ENGINE. I DROVE HOME WITHOUT INCIDENT AFTERWARDS. *TR
Electrical system, Fuel/propulsion system, Mar 21, 2013
CAR BUCKED THEN COMPLETELY DIED (IN THE MIDDLE OF THE STREET)! LIGHTS THAT CAME ON: STOP SAFELY NOW, WRENCH, ENGINE, TRIANGLE WITH EXCLAMATION POINT. TOOK A FEW TIMES TO START BACK UP. TOOK IT TO THE DEALER AND THEY SAID THEY DID NOT HAVE A CODE BUT DID NOT FIND ANYTHING WRONG. A FEW DAYS LATER, IT HAPPENED AGAIN. THIS TIME IN THE MIDDLE OF THE INTERSECTION! ( SAME CODES) BROUGHT IT TO DEALER AGAIN, THIS TIME APPARENTLY THEY FOUND THE CODE. THE DEALER SAID GAS WAS GOING IN THE WRONG PLACE AND REPLACED A VALVE. IT HAS SINCE HAPPENED MORE THAN FIVE TIMES, ALL HAPPENING AT LESS THAN 5 MPH WHEN STARTING AFTER A STOP. CURRENTLY WITH ANOTHER FORD DEALERSHIP (GIVEN THE PREVIOUS ONE CRACKED THE WINDSHIELD BUT CLAIMED IT WAS ALREADY THERE, NOT TO MENTION THE POOR SERVICE TO THE CAR). THIS LATEST INCIDENT WE HAD THE CAR TOWED. THIS WAS AT THE RECOMMENDATION OF THE FORD REGIONAL REPRESENTATIVE WHO HAS BEEN EXTREMELY HELPFUL. (BY THE WAY, THIS FUSION IS A HYBRID.) CURRENTLY WAITING FOR DIAGNOSIS. *TR
Engine, Fuel/propulsion system, Mar 15, 2013
DRIVING THE CAR, IT WILL HAVE SUDDEN LOSS OF ALL POWER. THE THROTTLE CONTROL/TRANSMISSION LIGHT INDICATOR COMES ON. YOU HAVE TO TURN THE CAR OFF AND RESTART. OWNERS MANUAL STATES TO TAKE TO THE DEALER IF IT STAYS ON OR CONTINUES TO COME ON.THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST SIX MONTHS. FRIDAY 3/8 IT HAPPENED TWICE. TOOK TO THE DEALER. STATE THEY ARE UNABLE TO REPAIR DUE TO NO CODE IN THE COMPUTER. THEY HAD IT 5 DAYS, PUT 100 MILES ON IT TRYING TO GET IT TO DO THIS AGAIN. SAFETY ISSUE IS THIS OCCURRING WHILE IN AN INTERSECTION OF ON THE INTERSTATE. NO SOLUTION OFFERED BY FORD. STATES HAVE TO HAVE A CODE. NO INSTRUCTION ON MAKING SURE THE CODE IS RECORDED BY THE COMPUTER. WHEN ENGINE RESTATED CLEARS COMPUTER. *TR
Power train, Engine, Fuel/propulsion system, Mar 3, 2013
WHILE DRIVING AT HIGHWAY SPEED ON AN INCLINE, THE CAR LOST ALL PROPULSION POWER. AFTER SEVERAL SECONDS, THE CHECK ENGINE WRENCH LIGHT TURNED ON AND I PULLED OVER TO THE SIDE. SHUTTING DOWN THE VEHICLE, WAITING 1 MINUTE AND RESTARTING CLEARED THE CHECK ENGINE LIGHT AND RESTORED POWER. THE SAME THING HAPPENED 6 WEEKS LATER, WHILE IDLING AT A TRAFFIC LIGHT. AFTER RESTARTING, THE SYSTEM FAILED AGAIN 2 MINUTES LATER WHILE DRIVING ON LEVEL ROAD AT 15 MPH. THE CAR RESTED FOR 2 HOURS AND WAS THEN DRIVEN WITHOUT INCIDENT TO THE DEALER FOR REPAIRS. THE SERVICE TECHNICIAN PERFORMED EEC TEST, PPT AND COMPONENT TESTS, THEN REPLACED THE THROTTLE BODY. NO SUBSEQUENT INCIDENTS AFTER 1 WEEK. *TR
Vehicle speed control, Fuel/propulsion system, Feb 26, 2013
I HAD JUST PURCHASED MY 2011 FORD FUSION JUST OVER A MONTH WHEN I ENCOUNTERED MY FIRST STALL ON MY WAY HOME FROM WORK. I WAS FULLY STOPPED AT AN INTERSECTION WAITING FOR THE STOP LIGHT TO TURN GREEN. I PRESSED DOWN ON THE ACCELERATOR ONLY TO REALIZE THE ENGINE WAS NO LONGER RUNNING. THE CAR BEHIND ME BUMPED INTO MY BACK BUMPER ANTICIPATING I WOULD BE ACCELERATING THROUGH THE INTERSECTION. THERE WAS NOTHING ON THE DASHBOARD INDICATING THE ENGINE HAD DIED. I PUT THE CAR INTO PARK AND WAS ABLE TO GET IT TO START NORMALLY. I DIDN'T HAVE ANY FURTHER PROBLEMS UNTIL ABOUT 6 MONTHS LATER IN JUNE 2012. THE SECOND TIME, I WAS TURNING RIGHT INTO A PARKING LOT AND AS I MADE THE TURN AND PRESSED DOWN ON THE ACCELERATOR I DISCOVERED THE CAR WAS COASTING WITH THE ENGINE DEAD AND THE DASHBOARD CONSOLE LIT UP AS IF EVERYTHING WAS STILL RUNNING NORMALLY. AGAIN, I PUT THE CAR INTO PARK AND THE ENGINE STARTED IMMEDIATELY AND EVERYTHING WAS BACK TO NORMAL AGAIN. THE THIRD TIME JUST HAPPENED IN FEBRUARY 2013 WHEN I AGAIN WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED DOWN ON THE ACCELERATOR ONLY TO DISCOVER THE ENGINE WAS NO LONGER RUNNING AND NO INDICATION ON THE DASHBOARD ANYTHING WAS WRONG. I DID THE SAME THING AND PUT THE CAR IN PARK AND THE ENGINE STARTED AND EVERYTHING RETURNED TO NORMAL. FOR THE FIRST 2 TIMES, THE FORD DEALERSHIP JUST SHRUGGED THEIR SHOULDERS AND SAID THERE WASN'T ANYTHING THEY COULD DO IF THEY COULDN'T DUPLICATE THE PROBLEM. THE 3RD TIME, THEY DID A SOFTWARE UPDATE BASED ON A BULLETIN FROM FORD THE COMPUTER WASN'T POSSIBLY SHIFTING AT THE PROPER TIMES WHICH COULD POSSIBLY CAUSE THE ENGINE TO STALL. SO NOW I HAVE TO WAIT AND SEE IF THE SOFTWARE UPDATE REALLY FIXED THE PROBLEM OR I WILL HAVE THE PLEASURE OF EXPERIENCING ANOTHER SUDDEN SURPRISE OF HAVING A ZOMBIE CAR THAT APPEARS TO BE ALIVE BUT ISN'T. *TR
Electrical system, Engine, Fuel/propulsion system, Feb 26, 2013
I HAVE NOW TWICE EXPERIENCED THE SAME PROBLEM DESCRIBED IN THE NEWS ARTICLES FROM THIS DATE REGARDING ENGINE STALL. THE FIRST OCCASION, THE VEHICLE WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 40 MPH WHEN IT SUDDENLY STALLED. THE SECOND OCCASION WAS WHILE I WAS TRYING TO ENTER A FREEWAY AT BETWEEN 50-55 MPH. AFTER THE ENGINE WAS TURNED OFF FOR A MINUTE, THE VEHICLE STARTED WORKING AGAIN PROPERLY. *TR
Power train, Engine, Fuel/propulsion system, Nov 23, 2012
TRAVELING AT FREEWAY SPEED, ENGINE SUDDENLY LOST ALL POWER AND REVERTED TO IDLE RPM. ENGINE WAS IDLING ROUGHLY, AND PRESSING ON ACCELERATOR WOULD NOT INCREASE RPMS. THE "WRENCH" (CHECK ENGINE) LIGHT WAS ILLUMINATED. WAS ABLE TO COAST DOWNHILL TO EXIT FREEWAY; VERY UNSAFE CONDITION. SWITCHED OFF ENGINE, RESTARTED ENGINE ... AND IT RAN NORMAL; "WRENCH" LIGHT EXTINGUISHED. TOOK CAR TO WALNUT CREEK FORD FOLLOWING MORNING; THEY SAID NO FAULT CODE WAS RECORDED ON THE CARS COMPUTER AND THEY COULD NOT REPLICATE PROBLEM. SERVICE REP TOLD ME FORD HAD NO RECORDS OF ANY PREVIOUS PROBLEMS OF THIS NATURE, SO I SHOULD JUST KEEP DRIVING THE CAR. I TOLD HIM THAT WAS UNSAFE, AND HE REPLIED THERE WAS NOTHING ELSE HE COULD DO. HE SAID HE "COULD NOT JUST THROW PARTS AT AN UNKNOWN PROBLEM"'. SAME PROBLEM OCCURRED ON NOV 01, 2012. I DID AN ON-LINE SEARCH ON VARIOUS FORD FUSION FORUMS AND FOUND MULTIPLE REPORTS OF THIS SAME SITUATION WITH V6 ENGINE ATTRIBUTED TO THROTTLE BODY HOUSING. IMMEDIATELY TOOK CAR TO WALNUT CREEK FORD AND TOLD SERVICE MANAGER I WOULD NOT ACCEPT THE CAR UNTIL IT WAS REPAIRED. SHOWED HIM COPIES OF MULTIPLE ON-LINE REPORTS OF SAME PROBLEM AND TOLD HIM HIS REP HAD LIED DURING MY PREVIOUS VISIT ABOUT FORD NOT KNOWING OF ANY PREVIOUS REPORTED PROBLEMS. SERVICE MANAGER REPLIED THAT "ON-LINE REPORTS ARE NOT ALWAYS REAL", BUT SAID HE WOULD HAVE HIS BEST MECHANIC CHECK MY CAR. MECHANIC FOUND DEFECTIVE THROTTLE BODY HOUSING AND REPLACED. HAVE NOT HAD RECURRENCE OF THE ENGINE FAILURE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 12, 2012
DRIVING NORMAL FOR AROUND AN HR THEN ALL OF A SUDDEN A LIGHTED WRENCH SHOWS ON DASH AND THE ACCELERATOR DOES NOT ENGAGE PROPERLY AND CAR FEELS LIKE IT IS VERY ROUGH AND LOW IDLE. POWER BRAKES AND POWER STEERING WORK FINE AND CAN PULL OVER BUT WAS IN A TURNAROUND FOR A HIGHWAY ACCESS RD. TURNED VEHICLE OFF AND TURNED IT BACK ON AGAIN AND IT WORKED OK. NEXT DAY IT HAPPENED TWICE, ONE OF THOSE TIMES JUST FROM THE START OF TURNING ON VEHICLE AND TRYING TO LEAVE PARKING LOT OF WORK, AND SECOND TIME WAS ON A 45MPH RD WHICH FELT DANGEROUS. SAME THING ACCELERATOR STOPPED WORKING AND IT COASTED DOWN TILL I COULD PUT IN PARK AND TURN OF VEHICLE AND TURN BACK ON. IT DOES NOT WORK IF YOU ARE COASTING AND PUT IT IN NEUTRAL AND TURN OFF AND ON AS THE PROBLEM IS STILL THERE. AFRAID OF IT HAPPENING ON HIGHWAY. SEEMS LIKE A SOFTWARE OR SENSOR ISSUE WITH THROTTLE BODY AS WHEN YOU DO GIVE IT GAS ON THE PEDDLE IT FEELS LIKE THE THROTTLE PLATE IS BLOCKED OR TRYING TO OPEN UP BUT NOT ENOUGH TO GO JUST SMALL WEAK SPURTS. *TR
Vehicle speed control, Fuel/propulsion system, Oct 28, 2012
2ND INCIDENT W/ GAS PEDDLE STOPPING WORKING WHILE DRIVING W MY CHILDREN IN THE CAR. WRENCH LIGHT CAME ON AND I PUT ON MY FLASHERS AND TURNED OFF IGNITION DUE TO BURNING SMELL COMING FROM UNDER THE HOOD SHOULD NOTE EVERY TIME THIS HAS HAPPENED I HAVE JUST PUT GAS IN MY CAR AS WELL, ALSO HAD TO HAVE A NEW BATTERY PUT ON MY 1YR AND 10 MONTH OLD CAR TODAY. RESTARTED THE CAR AND WAS ONLY LUCKILY 100YRDS OR LESS FROM MY DRIVEWAY SO WILL CALL AND HAVE CAR TOWED TO DEALERSHIP AGAIN. CAR IS NOT SAFE FOR ME AND MY FAMILY!!! *TR
Vehicle speed control, Fuel/propulsion system, Oct 28, 2012
WHILE TRAVEL ING UP A BUSY HWY IN AROUND 2 IN THE AFTERNOON, THE GAS PEDDLE QUIT WORKING AND CAR STARTED TO VIOLENT SHAKE . AT THE TIME OF INCIDENT I WAS TRAVELING AT 45 MPH AND COULD HAVE BEEN SERIOUSLY INJURED. PULLED TO THE SIDE RD. PUT THE CAR IN PARK AND TURNED OFF THE IGNITION AND RESTARTED THE CAR AND GAS PEDDLE WORKED NOW AND I DROVE IT TO DEALERSHIP WHERE THEY KEPT IT FOR SIX DAYS AND DID NOT DO ANY REPAIRS ON IT. *TR
Engine and engine cooling, Power train, Fuel/propulsion system, Oct 19, 2012
MADE 10 MI TRIP TO SCHOOL. 1/2 - 1 HR LATER, MADE 1/2 MI TRIP TO STORE. ON RETURN TO SCHOOL ON HIGHWAY LOST THROTTLE RESPONSE UNTIL CAR WAS TURNED OFF AND RESTARTED. (WRENCH LIGHT ON DASH DISPLAYED.) 2 HRS LATER, LOST THROTTLE RESPONSE WHEN TURNING ONTO HIGHWAY FROM SCHOOL. CAR RESPONDED AS NORMAL AFTER RESTART. FORD DEALERSHIP REPLACED ETB, A71, GASKET, AND THROTTLE BODY. CAR HAS RETURNED TO NORMAL FUNCTION. *TR
Vehicle speed control, Fuel/propulsion system, Oct 15, 2012
AS WE WERE TRAVELING WE SUDDENLY BEGAN SLOWING TO A HALT. THOUGH MY HUSBAND WAS PRESSING THE GAS PEDAL AND THE ENGINE WAS RUNNING, THERE WAS NO RESPONSE. LUCKILY HE WAS ABLE TO STEER THE CAR TO THE SHOULDER BEFORE WE STOPPED COMPLETELY. WE WERE ON A SPARSELY TRAVELED ROAD AT THE TIME. AFTER CHECKING UNDER THE HOOD, REPEATEDLY TRYING TO PUSH THE PEDAL AND CALLING ROADSIDE ASSISTANCE, HE FINALLY TURNED THE ENGINE OFF AND THEN RESTARTED IT. THE THROTTLE SEEMED TO WORK FINE AND WE CONTINUED TO OUR DESTINATION. THE FOLLOWING DAY THE SAME THING OCCURRED. AGAIN WE WERE NOT IN HEAVY TRAFFIC AND THERE WAS A SHOULDER AVAILABLE FOR US TO GET TO. THIS TIME HE IMMEDIATELY TURNED THE ENGINE OFF AND RESTARTED IT WITH EVERYTHING RETURNING TO NORMAL. WE WERE VERY FEARFUL OF THIS OCCURRING IN HEAVY TRAFFIC OR WHERE THERE WAS NOT A SHOULDER AVAILABLE. WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CHARGED US $387.43 TO REPLACE THE THROTTLE BODY #DS7Z-9E926-A. *TR