2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Engine, Jul 24, 2012
PULLING INTO TRAFFIC CAR LOST ALL THROTTLE CONTROL WRENCH LIGHT CAME ON ENGINE STILL RUNNING STARTED SURGING OR IDLED UP AND DOWN HAD TO PUT IN PARK AND RESTART ACTED LIKE NOTHING HAPPENED! NEXT DAY DIED TWICE MORE ENGINE LIGHT ON THIS TIME STAYED ON ALL DAY THEN WENT OFF AND NO CODE FOUND WENT A WEEK OR SO NO ISSUE TILL YESTERDAY 7/23/2011 DID IT TWICE ALMOST HIT IN REAR TWICE! IT ONLY HAS 37000 MILES HELP US THEY WANT EVEN LOOK UNTIL IT SHOWS A CODE! BUT MAY B TOO LATE THEN!! *TR
Power train, Jul 17, 2012
WHEN PULLING INTO TRAFFIC WITH MY VEHICLE THE TRANSMISSION SLIPS BETWEEN SECOND AND THIRD GEAR THE CAR SLOWS AND HESITATES ALLOWING TRAFFIC TO COME UP ABRUPTLY FROM BEHIND. THERE IS NO WARNING NO STOP LIGHTS ON SO TRAFFIC IS UNAWARE THAT THE VEHICLE IS SLOWING. *TR
Power train, Jun 19, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ATTEMPTED TO SHIFT FROM SECOND TO THIRD GEAR WITH AN ABNORMALLY HARD JERKING MOTION. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER AND THE TRANSMISSION SLIPPED. THE CONTACT MOVED THE VEHICLE TO THE SIDE OF THE ROAD TO SHIFT INTO PARK AND NOTICED THAT THE VEHICLE WAS SHAKING AND IDLING VERY HARD. THE CONTACT PROCEEDED TO DRIVE AND THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,033.
Power train, May 13, 2012
THE VEHICLE WHEN DRIVEN EITHER DOES NOT SHIFT CORRECTLY OUT OF GEAR, DOESN'T MAINTAIN THE RIGHT GEAR, AND HAS A VIOLET UPSHIFT AND DOWNSHIFT REACTION WHEN INCREASING OR DECREASING SPEED.IT HAS BEEN AT FORD SERVICE GARAGE FOR OVER A MONTH, AND THEY CANNOT FIND THE PROBLEM, OR A SOLUTION. FORD ENGINEERS HAVE CAME DOWN AND LOOKED AT THE CAR. THEY ALSO CANNOT FIND A SOLUTION TO FIX THE PROBLEMS WITH THE CAR. THEY HAVE REPLACED NUMEROUS PARTS IN THE TRANSMISSION, AND MOVED ON TO REPLACING SPARK PLUGS AND EGR VALVE IN THE ENGINE. *TR
Power train, Feb 23, 2012
TRANSMISSION ORIGINALLY BLEW UP @ 2,900 MILES. TRANSMISSION NOW (10,000 MILES) LOOSES FORWARD MOMENTUM UNDER ACCELERATION (30 MPH) AND THEN HAS VIOLENT SHIFT FROM 2ND TO 3RD GEAR. DEFECT PRESENTS SIGNIFICANT ISSUE PRESENTING AN OPPORTUNITY FOR THE VEHICLE TO EITHER BE REARENDED WITH LOSS OF FORWARD MOMENTUM OR FOR THE DRIVER LOSE CONTROL AT VIOLENT UPSHIFT. DEALERSHIP HAS ATTEMPTED REPAIR 3 TIMES. DEALERSHIP HAS NOW INSTALLED DATA RECORDED AND RETURNED VEHICLE WITH INSTRUCTION TO OWNER TO RECORD DIAGNOSTIC INFORMATION WHEN THE DEFECT RECURS. SYMPTOMS HAVE BEEN REPLICATED / CONFIRMED BY MULTIPLE FORD REPRESENTATIVES ON MULTIPLE OCCASIONS. NO ROOT CAUSE IDENTIFIED, NO PERMANENT CORRECTIVE ACTION IMPLEMENTED. *TR
Power train, Vehicle speed control, Feb 21, 2012
TODAY WHEN TURNING INTO A PARKING SPACE WITH MY RIGHT FOOT LIGHTLY ON THE BRAKE, MY CAR SUDDENLY ACCELERATED. I QUICKLY TURNED THE WHEEL AND BRAKED TO AVOID HITTING A CEMENT POST. TWO WEEKS AGO WHEN GOING UP A HILL WITHOUT MY CRUISE CONTROL ON, THE CAR WOULD NOT ACCELERATE WHEN I WAS PUSHING ON THE GAS PEDAL. I RELEASED THE PEDAL AND THE CAR LURCHED FORWARD SO FAST I HAD TO BRAKE. *TR
Power train, Jan 6, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Power train, Dec 22, 2011
TRANSMISSION SLAMS INTO THIRD GEAR FIRST TIME YOU DRIVE IT EACH DAY. DOES NOT MATTER IF IT IS MORNING, AFTERNOON OR NIGHT. THIS HAS BEEN AN ISSUE FROM THE FIRST DAY I BOUGHT THE CAR. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT AND WAS TOLD TO DRIVE IT... IT WOULD WORK IT'S WAY OUT. I HAVE HAD IT IN 6 TIMES SINCE... LAST TIME THEY TOLD ME THERE WAS NOTHING THEY COULD DO UNTIL FORD CAME OUT WITH A NEW FIX. FORD HAS ALREADY HAD TWO UPDATES THAT DO NOT WORK. I HAVE FILED A LEMON LAW WITH FORD... AND HAVE THE BBB INFORMATION TO FILE OUT AS WELL. I WAS SUPPOSED TO HEAR BACK TODAY, BUT DID NOT... I CALLED 3X'S LEFT A MESSAGE TWICE. *TR
Power train, Nov 7, 2011
TRANSMISSION "FLARES" (RPMS JUMP) WHEN UPSHIFTS OCCUR, SOMETIMES SEVERAL HUNDRED RPMS BETWEEN LOWER AND NEXT HIGHER GEAR. THIS HAPPENS ON IRREGULAR BASIS, BUT MOSTLY SEEMS TO HAPPEN WHEN CAR IS COLD. *TR
Engine and engine cooling, Power train, Oct 17, 2011
2011 FORD FUSION. CONSUMER STATES WHILE TRAVELING VEHICLE LOST POWER ON THREE SEPARATE OCCASIONS *TGW THE CONSUMER STATED WHEN HE PULLED OVER TO THE SIDE OF THE ROAD, THE VEHICLE VIBRATED AS IT IDLED. THE CONSUMER TURNED OFF THE IGNITION, WAITED A FEW SECONDS AND THEN STARTED THE VEHICLE. EACH TIME THE VEHICLE RAN NORMALLY AFTER HE RESTARTED IT. IN ADDITION TO THE PROBLEM, THE TRANSMISSION SLIPPED ON TWO DIFFERENT OCCASIONS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE A PROBLEM. *JB
Service brakes, Hydraulic, Power train, Electrical system, Oct 3, 2011
ON SEPTEMBER 15, 2011 I WAS DRIVING MY 5 MONTH OLD 2011 FORD FUSION HYBRID WITH 5700 MILES ON IT WHEN A BRAKE WARNING LIGHT CAME ON AND A WARNING TONE SOUNDED IN MY VEHICLE. I PULLED OVER AND STOPPED THE VEHICLE. I CALLED WALKER FORD IN CLEARWATER AND THEY SAID IT PROBABLY WAS ONLY A DEFECTIVE REAR BRAKE LIGHT AND BRING IT IN WHEN YOU HAVE TIME. I RESTARTED MY VEHICLE AND THE WARNING LIGHT AND TONE WERE GONE. I CONTINUED DRIVING HOME AND WHEN I WAS ALMOST HOME, THE BRAKE WARNING LIGHT CAME ON AGAIN AND SO DID THE WARNING TONE. BUT THIS TIME I NOTICED MY ESTIMATED MILES PER GALLON ON THE ONBOARD COMPUTER SYSTEM WAS GOING UP AND DOWN AND THE VEHICLE NO LONGER WENT INTO THE ELECTRIC HYBRID MODE. I CALLED WALKER FORD AND TOLD THEM I WAS GOING TO BRING THE VEHICLE IN ON THE MORNING OF SEPTEMBER 16TH. I BROUGHT IT IN AND ALL DAY LONG THEY TROUBLESHOOT IT AND WALKER FORD COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. THEY PUT A CALL INTO THE FORD TECHNICIAN HOTLINE TO FIND OUT WHAT WAS WRONG WITH THE VEHICLE. AT THE END OF THE DAY THEY DID NOT HEAR BACK FROM THE HOTLINE AND I NEEDED A VEHICLE TO GET HOME. WALKER FORD WANTED TO GIVE MY VEHICLE BACK TO ME TO DRIVE HOME AND USE OVER THE WEEKEND. I REFUSED SAYING THAT THE MANUAL SAID TO BRING THE VEHICLE IN FOR SERVICE FOR THE BRAKE WARNING LIGHT AND THE ELECTRIC/HYBRID SYSTEM NOT WORKING. NOTHING IN THE MANUAL SAID TO CONTINUE DRIVING THE VEHICLE. SO WALKER FORD FINALLY GAVE ME A LOANER TO DRIVE. MONDAY SEPTEMBER 19TH THEY GOT AN ANSWER FROM THE HOTLINE AND IT SAID A VACUUM HOSE/ASSEMBLY WAS BAD AND THEY PUT ONE ON ORDER. THE NEXT DAY THE PART WAS NOT DELIVERED BUT A NOTICE THAT THE PART WAS NOT AVAILABLE BUT BACK ORDERED AND IT WOULD BECOME AVAILABLE SOMETIME AROUND OCTOBER 14TH. I CONTACTED FORD CUSTOMER SERVICE AND MADE A COMPLAINT CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Power train, Other or unspecified, Jul 12, 2011
I WAS TRAVELING ABOUT 35 TO 40MPH WHEN THE CAR STARTING ACTING UP. ANYTIME I HAD TO SLOW DOWN AND THEN SPEED UP THE RPM WOULD NOT SHIFT, WHEN IT DID SHIFT IT WOULD JERK THE CAR FORWARD. I ALSO HAVE BEEN HAVING AN ISSUE WHERE I WOULD STEP ON THE GAS AND IT WOULD ACT AS IF IT WAS IN NEUTRAL. THIS CONTINUES TO HAPPEN AND I FEAR THAT ONE OF THESE TIMES I WILL BE IN AN ACCIDENT WITH MY KIDS IN THE CAR. THESE ARE ALL TRANSMISSION ISSUES, I HAVE BROUGHT IT IN TWICE NOW FIRST TIME THEY DID THE TSB WHICH WAS TO RESET THE PCM AND MY AC WASN'T AND STILL IS NOT WORKING. RESETTING THE PCM DID NOT WORK SO NOW BACK IN THE SHOP IT SITS. THIS CAR IS ONLY 4 MONTHS OLD AND ALREADY HAS SAFETY ISSUES BEING THE TRANSMISSION. THERE NEEDS TO BE A RECALL BEFORE THERE ARE DEATHS.
Power train, Jun 9, 2011
AUTOMATIC TRANSMISSION SHIFTING IS UNPREDICTABLE. 1-2 AND 2-3 GEAR SHIFT WILL REV AT HIGH RPM AND SLAM INTO GEAR. MERGING INTO TRAFFIC OR AT ANY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP IS VERY DANGEROUS AS ACCELERATION IS NON-EXISTENT UNTIL IT SLAMS HARD INTO GEAR. THE CAR HAS DONE THIS FROM 1ST WEEK OF OWNERSHIP. BESIDES SAFETY ISSUE, THE TRANSMISSION AT THIS RATE WILL NOT LAST LONG. THIS ISSUE IS MAINLY PRESENT WHEN 1) COLD OR 2) AFTER THE CAR HAS SIT FOR A COUPLE DAYS MAKING IT DIFFICULT FOR THE DEALER TO ACT ON ANYTHING. THIS IS A VERY WELL KNOWN PROBLEM WITH 2010 FORD FUSIONS AND NOW MANY PEOPLE ARE COMPLAINING OF THIS ISSUE WITH THE 2011 FUSION (NOT THE SPORT MODEL AS IT USES DIFFERENT TRANSMISSION). *TR
Power train, Jun 1, 2011
THE TRANSMISSION SEIZED WHILE TRAVELING AT 60 MILES PER HOUR, CAUSING RAPID DECELERATION WHILE ON HIGHWAY. SHORTLY AFTER COMING TO A STOP ON THE SIDE OF THE ROAD, THE TRANSMISSION FAILED TO ENGAGE, DESPITE ENGINE RUNNING. *TR
Engine and engine cooling, Power train, May 18, 2011
TL*THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS ON A STEEP INCLINE AND SHIFTED THE GEAR SELECTOR INTO THE REVERSE; SUDDENLY THE VEHICLE ROLLED FORWARD 6-8 FEET. THE CONTACT ENGAGED THE BRAKES WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE RECURRED WHEN THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE TRAVELED IN REVERSE. THE CONTACT NOTIFIED THE DEALER WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 1,800. UPDATED 06/16/11*LJ THE CONSUMER ALSO STATED THE ENGINE WOULD STALL. FORD STATED IT WAS A NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE DUE TO THE REDESIGN OF THE TORQUE CONVERTER. UPDATED 06/22/11 *TR
Power train, Apr 20, 2011
2011 FORD FUSION SEL ,. WHILE DRIVING ON A COLD START, PULLING OUT OF NEIGHBORHOOD (LESS THAN 1 BLOCK), CAR JERKED FORWARD, TRANSMISSION WOULD NOT SHIFT, THEN SHIFTED LIKE YOU WERE ON A WASHBOARD AND JERKED FORWARD HARSHLY WHILE TRYING TO SHIFT INTO GEAR. THIS HAPPENED WITH LESS THAN 300 MILES ON VEHICLE. NUMEROUS TIMES THEREAFTER, WHILE CAR WAS DRIVEN FOR MILES AT HIGH RATE OF SPEED, WHEN DRIVING AFTERWARD AT LOWER SPEEDS CAR WOULD DO THE SAME. EXAMPLE, DRIVING BACK FROM FLORIDA IN NORTH CAROLINA, CAUGHT UP IN A 4 MILE LONG BACKUP, STOP AND GO TRAFFIC, WHILE ROLLING FORWARD WITHOUT FOOT ON GAS TO GO A FEW FEET, TRAFFIC CLEARED FOR ABOUT A BLOCK, PUT FOOT ON GAS TO GO FORWARD, TRANSMISSION AGAIN FELT LIKE IT WAS ON A WASHBOARD, TRIED SHIFTING WITH A JERKING MOTION AND WHEN IT DID, JERKED HARD BEFORE FINAL SHIFT. THIS ALSO HAPPENS WHEN I AM ROLLING TO A STOP FOR A STOP LIGHT, WHICH THEN TURNS GREEN BEFORE A FULL STOP, PUT THE FOOT ON THE GAS AND THE SAME TRANSMISSION PROBLEMS OCCUR. AS OF 4/20/11 I HAVE JUST 2800 MILES ON THIS VEHICLE. CALLED DEALERSHIP THAT I PURCHASED CAR FROM AND AM SCHEDULED TO HAVE IT LOOKED AT. NO INDICATION FROM SERVICE ADVISOR THAT THEY KNOW ANYTHING ABOUT PRIOR TRANSMISSION PROBLEMS THAT HAVE BEEN REPORTED ON THE 2010. HAD I KNOWN THIS PRIOR TO PURCHASING (AFTER 20 YEARS OF NO PROBLEMS WITH HONDAS) I WOULD NOT HAVE PURCHASED VEHICLE. *TR
Power train, Mar 20, 2011
2011 FORD FUSION SEL I DIDN'T DRIVE THE VEHICLE FOR TWO DAYS WHEN I STARTED VEHICLE I PULLED OUT IN TRAFFIC I PRESSED ON THE GAS PEDAL. THE CAR REVVED TO OVER 5000 RPM'S, AND DIDN'T ACCELERATE. THE TRANSMISSION SLIPPED SO BADLY THAT I ALMOST GOT REARENDED BY ANOTHER VEHICLE. THE CAR HAS 1400 MILES ON IT, AND IT DID THIS ONE OTHER TIME WHEN THE VEHICLE WAS COLD. THIS CAN BE A VERY DANGEROUS SITUATION IF YOU ARE MERGING OR PULLING INTO TRAFFIC. THE FIRST INCIDENT I THOUGHT THAT THE TRANSMISSION WAS ADJUSTING TO DRIVING STYLE, AND IT WASN'T AS SEVERE. THE VEHICLE SEEMS TO DO THIS ONLY WHEN IT IS COLD. *TR
Power train, Feb 15, 2011
I BOUGHT A 2011 FORD FUSION ON NOV. 26, 2010. THE DAY I BROUGHT IT HOME, THE PROBLEMS STARTED. IT BANGS SO HARD INTO REVERSE THAT IT FEELS LIKE SOMEONE RAN INTO THE CAR WITH A BULLDOZER. IT HAS DEAD SPOTS IN THE ACCELERATION, AND OFTEN GOES ABOVE 5000 RPM WHEN SHIFTING JUST GOING DOWN A NORMAL FLAT HIGHWAY. THE PROBLEMS HAVE GOTTEN WORSE AND MORE FREQUENT AND ARE COMPLETELY RANDOM. IT HAPPENS WITH A WARM ENGINE, COLD ENGINE, IN RAIN, SNOW, SUN, AND EVEN AFTER BEING DRIVEN FOR 4 HOURS STRAIGHT. I NOW HAVE OVER 6000MILES ON THE CAR AND THE DEALERSHIP HAS DONE NOTHING BECAUSE FORD WON'T AUTHORIZE ANYTHING BECAUSE THE CAR IS NOT "PUTTING OUT ANY CODES." THEY SAY THEY HAVE NEVER HEARD OF SUCH PROBLEMS, BUT ONLINE FORUMS HAVE HUNDREDS OF THE SAME COMPLAINTS WITH 2010 FUSIONS. MY FEAR IS THAT THE ACCELERATION WILL FAIL WHEN I AM ON THE EXPRESSWAY OR IN HEAVY TRAFFIC OR THAT MY TRANSMISSION WILL JUST FALL OUT COMPLETELY. THIS IS MY FIRST NEW CAR, AND I CAN'T AFFORD TO GET ANOTHER ONE OR A LONG COURT BATTLE. HELP! IT'S NOT JUST AN INCONVENIENCE, IT'S UNSAFE. *TR