2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Electrical system, Aug 3, 2014
PULLED FROM A RED LIGHT AND CAR STARTED SHAKING VIGOROUSLY. PULLED OVER SAFELY INTO A PARKING LIGHT AND A WRENCH LIT UP ON THE DASH BOARD. TOOK IT TO A NEAR BY AUTO PARTS STORE, CLERK SCANNED IT AND SAID IT WAS A THROTTLE BODY MALFUNCTION. *TR
Power train, Aug 2, 2014
WHEN DRIVING THE CAR,IT WANTS TO COME TO A STOP,AND IT GOES INTO NEUTRAL. IT JERKS YOU BAD. IT DOESN'T MATTER THE SPEED. I COULD BE GOING 25MPH OR 55MPH OR 70MPH. ITS A HAZARD TO BE DRIVING. TOOK IT BACK ABOUT 2WEEKS AT FORD DEALER THEY SAID COULDN'T FIND ANYTHING WRONG. HAD WARRANTY AT THAT TIME.I CALL TOLD THEM I DIDN'T WANT THE CAR ANYMORE BUT THEY WOULDN'T HELP ME. I HAVE HAD THE CAR FOR ALMOST A YEAR AND HAVE TROUBLE WITH IT ALL THE TIME. *TR
Steering, Power train, Aug 1, 2014
MY POWER STEERING IN MY VEHICLE HAS BEEN GOING OUT WHILE I DRIVE. (VERY SCARY) IT HAS HAPPENED APPROXIMATELY 4-5 TIMES. I READ THE MANUAL AND IT SAID IF "ASSIST FAILURE" COMES ON, TURN OFF THE ENGINE AND LET IT SIT FOR 10 SECONDS, THEN TURN VEHICLE ON TO RESET. THE FIRST 4-5 TIMES IT DID RESET AFTER DOING SO. THIS VERY LAST TIME, THE VEHICLE NO LONGER WAS RESETTING. IT REMAINS IN MY DRIVEWAY BECAUSE THE "ASSIST FAILURE" STAYS ON WITH NO POWER STEERING. I CALLED THE DEALERSHIP AND THE GENTLEMAN THAT I SPOKE WITH MENTIONED THAT THE 2010 HAS A RECALL OUT FOR THAT ISSUE BUT NOT YET THE 2011. I AM VERY UPSET THAT I DID NOT GET ANY ASSISTANCE WITH THIS MATTER DUE TO THE PROBLEM NOT BEING MY FAULT. *TR
Power train, Electrical system, Engine, Jul 25, 2014
ON JUNE 27, 2014 I TOOK MY CAR TO A DEALERSHIP FOR A RECALL TO REPROGRAM IT. ON JULY 14, 2014, MY CAR JUST STOPPED RUNNING WHILE I WAS DRIVING. AFTER SEVERAL ATTEMPTS, IT DID RESTART AFTER I TURNED OFF THE AIR CONDITIONER AND RADIO. THE NEXT DAY I BROUGHT IT INTO THE DEALERSHIP ONCE AGAIN. THE SERVICE PERSON TOLD ME THE SAME THING HAPPENED TO SEVERAL OTHER CUSTOMERS AFTER THE INITIAL RECALL AND THAT NOW THE THROTTLE BODY NEEDED TO BE REPLACED. WHEN I ASKED WHY THAT WASN'T REPLACED WHEN IT WAS REPROGRAMMED, HE SAID FORD TOLD THEM TO WAIT UNTIL THE SECOND PROBLEM OCCURRED BEFORE REPLACING IT. MY CONCERN IS SAFETY. HAD MY CAR STOPPED RUNNING ON A BUSY HIGHWAY GOING A HIGHER SPEED LIMIT, I MIGHT HAVE BEEN KILLED. I CALLED FORD CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER AND TOLD THIS WOULD BE "LOOKED INTO." HOW MANY MIGHT DIE BEFORE THIS RECALL WILL BE DONE PROPERLY? *TR
Power train, Jul 21, 2014
INTERMITTENT FAILURE WHEN PULLING OUT INTO TRAFFIC. WHEN YOU PRESS THE ACCELERATOR DOWN, THE WRENCH LIGHT COMES ON AND THE CAR WILL ONLY GO ABOUT 5 MILES PER HOUR. WAS ALMOST HIT ON TWO OCCASIONS BY ONCOMING TRAFFIC. IF YOU TURN THE CAR OFF, THEN RESTART, IT WORKS --- UNTIL THE NEXT TIME IT FAILS! I CONSIDER THIS A LIFE THREATENING DEFECT. IN HIGH DENSITY AREAS, IT IS NOT REALISTIC TO HAVE HUGE GAPS IN TRAFFIC THAT WOULD ALLOW YOU TO ADEQUATELY PROTECT YOUR LIFE, AND THE LIVES OF OTHERS, EVERY TIME YOU GO TO PULL OUT INTO TRAFFIC. *TR
Power train, Engine, Jun 30, 2014
WAS STOPPED AT A LIGHT AND WHEN STARTED TO TAKE OFF CAR CUT OFF AND JERKED FORWARD. THE "WRENCH" SYMBOL APPEARED. TRIED TO START CAR AND IT SHOOK AS STARTING. WAS ABLE TO GET STARTED AND LIGHT (WRENCH SYMBOL) WENT OFF. I ONLY HAVE @24000 MILES ON MY VEHICLE AND IT IS WELL-MAINTAINED. FROM WHAT I HAVE READ, THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL YEAR FUSION. I WAS LUCKY THAT I WAS NOT REAR-ENDED OR CROSSING A BUSY INTERSECTION WHEN THIS FAILURE OCCURRED. THIS IS EXTREMELY DANGEROUS AND COULD BE FATAL. FORD SHOULD ISSUE A RECALL IMMEDIATELY AND NOT AFTER SOMEONE GETS KILLED DUE TO THIS FAILURE. *TR
Power train, Electronic stability control (ESC), Jun 29, 2014
CHECK MY NAME ~ SINCE I HAD MY 3 FUSION 11 ~ THE SAME PATTERNS HAVE CONTINUED/ I ALMOST LOST MY LIFE IN 2011. 2013 AND 14 BECAUSE OF THE HUGE TRANSMISSION PROBLEMS I HAVE WRITTEN PROFF THAT CLEARLY EXPLAINS THE PROBLEM ~ SO YOUR " SALESMEN?" AND " FORD" IN DETROIT REFUSED TO RECOGNIZE THAT I EVEN HAD A PROBLEM. WHY WOULD ANY CLEAR THINKING PERSON DREAM UP A STORY LIKE THIS ~ SO I AM HERE TO "TELL THE STORY" BECAUSE I COULD HAVE BEEN KILLED ~ THINK OF THIS HAPPENING TO YOUR SWEET GRANDMOTHER !!!! YES, THINK AND LET ME KNOW BECAUSE I AM SENDING IT TO BLOOMBERG AND THE LOS ANGELES TIMES! THE LONGER YOU WAIT THE SOONER I WILL CALL MY LAWYER WHO SPECIALIZES IN " CRIMINAL LAW" ~ THAT FITS. SO LET'S BE FAR TO THE PEOPLE YOU ARE SUPPOSED TO SERVE AND GET THIS LEMON LAW WORTHY ISSUE SOLVED! THE PART MAY COST $ 50 PUT THINK OF CHEVY BECAUSE FORD FUSIONS WHEN YOU STOP HIDING THE PROBLEM ~ FIX IT NOW!!!! GET BACK TO ME IN WRITTEN AND I WILL KEEP THIS NOTE THAT I WILL SEND TO EVERY NEWSPAPER AROUND! *TR
Engine and engine cooling, Power train, Jun 18, 2014
WHILE DRIVING AT VARIOUS SPEEDS THE CAR SUDDENLY FAILS TO ACCELERATE. THIS IS ACCOMPANIED BY THE WRENCH LIGHT AND THE ENGINE LIGHT. THE ENGINE LIGHT DIAGNOSTIC CODE SAYS THROTTLE SENSOR. WHEN IT HAPPENS THE CAR APPEARS TO STALL OUT AND WILL NOT ACCELERATE BUT WILL COAST. THE ENGINE IS THEN TURNED OFF THEN BACK ON AND WILL DRIVE NORMALLY AGAIN. IT HAPPENS VERY SPORADICALLY. IT'S VERY DANGEROUS TO LOSE THE ABILITY TO ACCELERATE ESPECIALLY WHEN MAKING A TURN OR DRIVING IN A LANE WITHOUT A SHOULDER TO PULL OVER. FROM READING OTHER POSTS I'M QUITE CERTAIN IT IS A DEFECTIVE THROTTLE BODY AND BELIEVE THIS PART NEEDS TO BE RECALLED. LIVES ARE AT RISK! *TR
Power train, Jun 18, 2014
I WAS DRIVING ON THE 95 FREEWAY IN LAS VEGAS, NEVADA MY 2011 FORD FUSION STARTED JERKING AND IDLING DOWN LIKE IT WAS GOING TO SHUT OFF, BUT THE CAR CONTINUED TO RUN I GET 4-5 MINUTES INTO MY DRIVE AT 65 MPH AND THE CAR SHUT DOWN. I DIDN'T REALIZE THE POWER TO THE VEHICLE WAS GONE AT FIRST. CARS ARE FLYING BESIDE ME, AND BEHIND ME ON THE HIGHWAY I'M TERRIFIED THAT I'M GOING TO GET KILLED OR SERIOUSLY INJURED IN A ACCIDENT. I COAST OVER TO THE SIDE OF THE HIGHWAY PUT THE CAR IN PARK. I HAD PREVIOUSLY TAKEN MY CAR TO FORD AND THEY KEEP TELLING ME THEY COULD NOT DUPLICATE THE PROBLEM SO THEY KEEP SENDING ME AWAY. THEY REPLACED THE THROTTLE BODY IN SEPTEMBER 2013 AND THE CAR WAS FINE UNTIL FEBRUARY THIS YEAR NOW MY CAR IS BACK AT FORD I TOLD THEM I WAS NOT TAKING THAT CAR BECAUSE NOW I HAVE A SAFETY ISSUE. I CALLED THE FORD REGIONAL CUSTOMER RELATIONSHIP CENTER I HAVE A CASE NUMBER, BUT FEEL I'M NOT GETTING RESULTS. I WAS TOLD BY THE SERVICE TECH AT FORD YESTERDAY 6/17 THAT HE HAS NO IDEA WHAT'S WRONG WITH MY CAR THEY CANNOT FIGURE IT OUT. HE SAID THEY CHECK THE TRAN AND IT ALL CHECKOUT FINE. PLEASE HELP I DON'T WANT TO DIE BY THE HAND OF FORD I WANT TO SEE MY GRANDKIDS GROW UP. I HAVE THEM IN MY CAR ALL THE TIME I'M AFRAID TO PUT THEM IN THAT CAR NOW. *TR
Power train, Jun 5, 2014
FORD REPLACED THE THROTTLE BODY. AS THIS BEING THE 2ND THROTTLE BODY REPLACEMENT IN 6 MONTHS. MY CAR IS NOW LUNGING FORWARD DANGEROUSLY I AM AFRAID OF DRIVING IT. STILL STALL ON THE HIGHWAY. AND MY AVG MILES PER GALLON HAVE PLUNGED FROM 29.9 TO 20.1. I ONLY DRIVE FORD TOUGH. BUT NOW I THINK ITS " FORD THE WEAK" AND PAYING FOR A PIECE OF CRAPPLE AT 400 A MONTH FOR 6 YEARS I NO JOKE. DEAR FORD I PUT MY LIFE IN YOUR HANDS. ID RATHER LIVE WITH BAD CREDIT THAN BE KILLED BY A CAR THATS FAILING. *TR
Power train, Engine, Jun 2, 2014
WAS WAITING TO TURN IN MY APARTMENT COMPLEX, PUSHED ON THE GAS, RPM'S SHOT UP TO OVER 1500 AND CAR WOULD NOT MOVE, THEN IT SLAMMED INTO GEAR AND TOOK OFF WITH WHEELS SQUEALING. SOUNDED LIKE SOMETHING WAS THEN BEING DRAGGED UNDER CAR. STOPPED AND LOOKED BUT NOTHING, PUT IN GEAR TO DRIVE TO PARKING SPOT AND SAME THING, DIDN'T MOVE, RPM'S UP TO 1500 AND THEN SLAMMED INTO DRIVE. DID MAKE IT TO THE PARKING STALL WHERE IT THEN WOULD NOT MOVE AT ALL WHEN PUT IN REVERSE AND THEN INTO DRIVE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. SEEMS TO BE A RE-OCCURRING ISSUE WITH ALL THE OTHER COMPLAINTS THAT I HAVE SEEN. NO WARNING LIGHTS CAME ON AT ALL. DEFINITELY A TRANSMISSION/TRANSFER CASE PROBLEM, WHICH I HAVE READ IS COMMON FOR THIS YEAR. THIS CAR WAS BOUGHT USED WITH 22,785 MILES ON IT AND HAVE ONLY HAD IT 4 MONTHS AND PUT 5744 MILES ON IT. SOMETHING DEFINITELY NEEDS TO BE LOOKED INTO, A VEHICLE WITH 28,529 MILES ON IT, NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY AND I NEED TO HAVE A NEW TRANSMISSION?? SOMETHING IS WRONG HERE. THANK GOODNESS I BOUGHT THE EXTENDED WARRANTY! *TR
Power train, Apr 29, 2014
WHILE DRIVING, THE VEHICLE LOST POWER AND WOULD NOT RESPOND TO THE THROTTLE IN THE GAS PEDAL. THE WRENCH LIGHT ALSO CAME ON THE DASHBOARD AND THE CAR JERKED VIOLENTLY. FORTUNATELY, THE VEHICLE WAS SAFELY SLOWED DOWN TO THE SIDE OF THE ROAD WHILE THE JERKING CONTINUED AND THE ENGINE REVVED IRRATIONALLY AROUND 1000-4000 RPMS. AFTER TURNING THE CAR OFF, THE CAR WAS RESTARTED AND THE PROBLEM WENT AWAY TEMPORARILY UNTIL IT HAPPENED AGAIN AFTER ABOUT 10 MINUTES OF DRIVE. THE WRENCH LIGHT DOES NOT APPEAR AGAIN BUT THE SLUGGISH ENGINE AND THE GRINDING NOISE THAT COMES FROM THE ENGINE DO NOT APPEAR TO DISAPPEAR. THIS ISSUE APPEARS TO BE VERY COMMON WITH MANY OTHER FORD FUSIONS WITH FAULTY THROTTLE BODIES. UNFORTUNATELY, THIS CAR HAD ITS THROTTLE BODY REPLACED PREVIOUSLY BUT STILL HAS THE SAME ISSUE. *JS
Power train, Feb 25, 2014
VEHICLE SPEED 60 MPH. RPMS GOING FROM 2 TO 6 MPH DID NOT WANT TO GO OVER 60. THEN VEHICLE STALLED ON EXPRESSWAY. TOOK IT TO FORD DEALERSHIP. THEY SAID THEY REPLACED THE TBI. STILL DOING THE SAME THING. CAR IS PARKED BECAUSE AFRAID IT WILL KILL US. *TR
Steering, Power train, Feb 20, 2014
3 TIMES THE VEHICLE HAS JUST SHUT ITSELF OFF WHEN DRIVING IN TRAFFIC. I PUT IT IN GEAR AND IT THEN STARTS AGAIN. SOME ISSUES WITH ACCELERATION WHILE DRIVING ALSO. AFTER HAVING THE VEHICLE FOR A FEW MONTHS THE POWER STEERING WOULD SHUT OFF WHILE DRIVING. FORD HAS SINCE REPLACED THE STEERING COLUMN. THE PROBLEM WITH THE CAR SHUTTING ITSELF OFF STILL EXISTS. *TR
Steering, Power train, Jan 28, 2014
I TURNED MY CAR ON, AND WENT TO REVERSE. THE CAR STARTED BEEPING, AND A LIGHT CAME ON. I CONTINUED TO DRIVE THINKING IT WAS BECAUSE I DIDN'T HAVE TRACTION IN THE GRAVEL LOT I WAS IN. I DIDN'T HAVE ANY POWER STEERING AND THE BRAKES WEREN'T WORKING AS WELL AS NORMAL. WHEN I TURNED OFF THE CAR AND LET IT SIT FOR A HALF HOUR, IT STARTED UP AND WAS WORKING JUST FINE. THE WARNING MY CAR GAVE ME WAS TO SERVICE THE ADVANCED TRAC. *TR
Power train, Fuel/propulsion system, Jan 24, 2014
THIS IS A FOLLOWUP REPORT. TOOK MY CAR TO FORD. THEY REPLACED THE ELECTRONIC THROTTLE BODY AT NO CHARGE. *TR
Power train, Fuel/propulsion system, Jan 22, 2014
I WAS DRIVING AT LOW SPEED ON A SECONDARY STREET, GOING ABOUT 15 MPH. SUDDENLY, THE VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL. THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE WAS ALTERNATING BETWEEN SURGING AND STALLING. THIS WAS THE 5TH TIME THIS HAD HAPPENED TO ME SINCE I PURCHASED THE CAR IN SEPTEMBER 2013. I PULLED TO THE SIDE OF THE ROAD, TOOK OUT MY PHONE AND MADE A VIDEO OF WHAT WAS HAPPENING. THE VIDEO WILL SHOW THAT THE ENGINE WAS NON-REPONSIVE, SURGING AND STALLING. HOWEVER, WHEN I SHUT OFF AND RE-STARED THE ENGINE, THE PROBLEM SEEMED TO DISAPPEAR. I HAD TAKEN THE CAR TO FORD A FEW WEEKS AGO TO HAVE THEM SERVICE THIS PROBLEM, BUT THEY WERE UNABLE TO CONFIRM THAT THERE WAS ANY PROBLEM. THE DID NOT CHARGE ME TO CHECK THE CAR. THEY DID NOT TELL ME ABOUT THE THROTTLE BODY PROBLEM AT THAT TIME. AFTER I MADE THE VIDEO, I WAS AT FORD TWO DAYS AGO WITH OUR ESCAPE FOR AN OIL CHANGE AND SHOWED THE VIDEO TO THE SERVICE MANAGER. HE TOLD ME THAT THE PROBLEM IS RELATED TO THE THROTTLE BODY AND ASKED ME TO BRING THE CAR IN FOR SERVICE. I HAVE NOT BEEN ABLE TO RETURN TO FORD AS OF THIS TIME. *TR
Power train, Vehicle speed control, Other or unspecified, Jan 14, 2014
IN THE BEGINNING OF DECEMBER WHILE DRIVING MY FRIENDS HOME MY FUSION SUDDENLY JOLTED AND THEN I LOST THE ABILITY TO ACCELERATE. THE SERVICE WRENCH DISPLAYED AND I HAD TO COME TO A COMPLETE STOP IN A NEIGHBORHOOD. A FEW WEEKS LATER WHILE DRIVING HOME THE SAME THING HAPPENED AND I HAD TO PULL OVER TO TURN MY CAR OFF AND THEN ON AGAIN, WHICH SEEMS TO BE THE ONLY WAY IT WILL ALLOW ME TO DRIVE. FAST FORWARD TO JANUARY AND I BEGAN HAVING TROUBLES AGAIN. THIS TIME I WAS ON THE HIGHWAY AND MY CAR JOLTED AND LOST THE ABILITY TO ACCELERATE. THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE HIGHWAY I DRIVE ON IS UNDER CONSTRUCTION AND HAS NO SHOULDER. IMAGINE IF IT WOULD HAVE BEEN A BUSY NIGHT AND I HAD TO COME TO A COMPLETE STOP. THIS HAS HAPPENED A TOTAL OF 8 TIMES. SEEMS LIKE A HUGE SAFETY ISSUE. I BOUGHT THIS CAR USED WITH 34,000 MILES ON IT AND HAVE TO DRIVE A LOT FOR WORK. *TR
Power train, Engine, Jan 6, 2014
I WAS DRIVING HOME FROM WORK AND TURN LEFT AT 25 MPH. I SUDDENLY LOST THE ABILITY TO ACCELERATE AND A WRENCH SERVICE LIGHT CAME ON. I HAD TO PULL OVER AND TURN THE CAR OFF . IT TOOK A WHILE TO START AGAIN. IT HAPPENS EVERYTIME I TAKE THE CAR OUT AND NOW SHIFTS REALLY ROUGH. I TOOK IT TO DEALER AND THEY SAID THEY KNOW ABOUT THE PROBLEM BUT WILL NOT REPLACE PART UNDER WARRANTY. THE THROTTLE BODY NEED TO BE REPLACED. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. PLEASE ACT QUICKLY. I THINK THIS SHOULD BE A SAFETY RECALL. *TR
Power train, Vehicle speed control, Dec 30, 2013
I WAS DRIVING 40 - 45 MPH AND SUDDENLY I LOST ACCELERATION AND THE CAR STALLED. IT SEEMED TO HAVE FELL OUT OF GEAR AS THE CAR DID NOT 'DIE', THERE WAS NO LONGER ANY RESPONSE IN THE GAS PEDAL. I UTILIZED WHAT REMAINING SPEED I HAD TO NAVIGATE TO A SAFE PLACE TO PULL OFF THE ROAD. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND COULD DRIVE AGAIN. THIS HAPPENED 2 MORE TIMES ON THE WAY HOME (TOTAL DISTANCE FROM FIRST FAILURE TO 3RD FAILURE WAS LESS THAN 2 MILES). EACH TIME THE CAR IS SHUT OFF AND RESTARTED THE 'WRENCH' / CHECK ENGINE LINE DOES NOT RETURN. I HAD IT TOWED TO FORD DEALERSHIP TODAY, HOWEVER AFTER READING THE COUNTLESS EXPERIENCES OF THE SAME EXACT ORDEAL, I FELT IT NECESSARY TO CAPTURE THIS INCIDENT HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Dec 12, 2013
I WAS DRIVING ON THE HIGHWAY, FIRST MY CHECK ENGINE LIGHT CAME ON, THEN I DROVE A LITTLE FARTHER AND THE WRENCH LIGHT CAME ON AND THE CAR POWERED DOWN TO 5 MPH. I HAD IT TOWED AND TOOK IT TO THE DEALERSHIP TODAY, AND THEY ARE TELLING ME THAT ITS THE THROTTLE BODY. I SEE ALL THESE COMPLAINTS AND IT ENRAGES ME THAT SOMETHING HAS NOT BEEN DONE ABOUT THIS, I COULD HAVE CAUSE A MAJOR ACCIDENT DUE TO TRYING TO GET OVER TO THE SIDE OF THE ROAD. THEY NEED TO HURRY UP AND DO A RECALL SO SOMEONE ELSE DOESNT GET STUCK HAVING TO SHELL OUT $420 DOLLARS LIKE I DID. *TR
Power train, Dec 6, 2013
MY 2011 FORD FUSION SPORT AWD LOST POWER ON THE PITTSBURGH PARKWAY AFTER LEAVING A HOCKEY GAME LAST NIGHT. I WAS DRIVING, AND WITHOUT WARNING THE CAR LOST ALL POWER. THE WRENCH LIGHT CAME ON IN THE DASH. THIS IS THE SECOND TIME IT HAPPENED IN LESS THAN 2 WEEKS, WITH THE SAME THING HAPPENING THE FIRST TIME. AS MY SPEED LOWERED, I TRIED CROSSING 2 LANES TO GET TO THE SIDE OF THE ROAD. I PUT THE CAR IN NEUTRAL, SHUT THE KEY OFF, AND TRIED RESTARTING THE CAR WITH NO LUCK. (THIS WORKED THE FIRST TIME). I FINALLY GOT TO A BERM, PUT THE CAR IN PARK, PRAYED, AND IT RESTARTED AFTER THE SECOND TRY. I MADE IT HOME WITHOUT ANY PROBLEMS, BUT I THINK I LOST 20 YEARS OF MY LIFE PRAYING THAT I DIDN'T GET HIT ON THE PARKWAY. MY CAR HAS 39K CURRENTLY. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY, IF IT HASN'T ALREADY! *TR
Power train, Engine, Nov 26, 2013
I WAS ON THE FREEWAY DRIVING APPROXIMATELY 65 MPH AND THE CAR JUST SUDDENLY SHUT OFF. I MANAGED TO COAST OFF THE FREEWAY AND WAS ABLE TO START IT BACK UP BUT SHUT OFF AGAIN TWO BLOCKS DOWN THE ROAD. IT CONTINUED TO SHUT OFF ALL THE WAY TO MY MECHANICS SHOP. MY MECHANIC FOUND THE ISSUE TO BE WITH THE THROTTLE BODY. I HAD THE THROTTLE BODY REPLACED. HE ADVISED ME THAT IF THE ISSUE PERSISTED THAT I WOULD HAVE TO GO TO FORD DEALER TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED. *TR
Power train, Vehicle speed control, Engine, Nov 21, 2013
I WAS DRIVING ON THE FREEWAY WHEN SUDDENLY THE VEHICLE LOST SPEED COMPLETELY AND THE WRENCH LIGHT TURNED ON. I WAS FORTUNATE ENOUGH TO BE DRIVING FAST ENOUGH AND IN THE RIGHT LANE AND SO WAS ABLE TO EXIT THE FREEWAY BUT THE VEHICLE WAS EXTREMELY SLOW, NOT EVEN 1MPH. IT DID BEGIN TO SHAKE WHILE SLOWING DOWN. THIS IS AN EXTREMELY DANGEROUS MALFUNCTION. HAD I BEEN IN THE LEFT LANE IT WOULD HAVE BEEN IMPOSSIBLE TO REMOVE MYSELF OFF THE FREEWAY SAFELY. THIS IS AN ISSUE THAT MUST BE ADDRESSED. *TR
Power train, Vehicle speed control, Engine, Nov 19, 2013
DRIVING ON FREEWAY THE CAR WENT LIMP AND LOST SPEED WITHOUT RESPONDING TO GAS PEDAL. THE WRENCH LIGHT CAME ON AT THE TIME IT HAPPENED. THIS HAPPENED TWICE, FIRST TIME YESTERDAY ON THE FREEWAY, SECOND TIME TODAY WHILE ON FREEWAY GOING TO WORK. ONCE I WAS ABLE TO PULL OVER AND STOP THE ENGINE, IT CAR STARTED UP AGAIN AND RAN. *TR