2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Electrical system, Engine, Fuel/propulsion system, Nov 18, 2013
THE ERROR OCCURRED AS I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I WAS ABOUT A QUARTER-MILE FROM MY EXIT (AFTER BEING ON THE HIGHWAY FOR 60 MILES) WHEN I FELT A "CLUNK" AND AN ORANGE-LIT WRENCH APPEARED ON MY DASH. AS I TURNED ONTO THE EXIT RAMP, I SLOWED TO A STOP AT A STOP-LIGHT, WAITING TO TURN LEFT. WHILE THE BRAKE WAS DEPRESSED, THE CAR WAS ATTEMPTING TO MOVE FORWARD VERY ABRUPTLY, AS PART OF IT'S "LIMP HOME" FEATURE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION, BUT PRESSING THE GAS PEDAL PRODUCED NO RESPONSE FROM THE CAR. AFTER LIMPING THROUGH THE INTERSECTION, I SHIFTED THE CAR INTO PARK AND TURNED THE ENGINE OFF. AFTER WAITING 10-15 SECONDS, I RESTARTED THE CAR AND THE THROTTLE ISSUE AND DASH LIGHT WERE BOTH GONE. I HAVE SINCE DRIVEN ~100 MILES WITHOUT SEEING THE ISSUE RE-APPEAR. *TR
Power train, Vehicle speed control, Nov 15, 2013
MY WIFE WAS DRIVING 65 MPH ON A VERY BUSY LOS ANGELES AREA FREEWAY AROUND 4:45 IN THE AFTERNOON WHEN HER VEHICLE CAME TO A GRINDING HALT. THE CAR WENT FROM 65 MPH TO A COMPLETE STOP IN ABOUT 30 YARDS! SHE SAID ALL SHE HEARD WAS A LOUD GRINDING SOUND AND THE SCREECHING OF THE TIRES. LUCKILY, THE SIX VEHICLES BEHIND HER WERE ABLE TO STOP, AVOIDING A CHAIN REACTION ACCIDENT. THE CAR HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 4, 2013 WHEN THE INCIDENT HAPPENED. WHEN I SPOKE TO THE TECHNICIAN, HE MENTIONED THAT THE TRANSMISSION "DISINTEGRATED" INTERNALLY AND THE ONLY TWO OPTIONS WE HAD WERE TO REBUILD THE TRANSMISSION PART BY PART, OR ORDER A WHOLE NEW TRANSMISSION. THE VEHICLE IS NOT EVEN THREE YEARS OLD! THIS WAS NOT THE FIRST TIME THIS HAPPENED. ON OCTOBER 2, 2013, SHE WAS ABOUT TO ENTER THE SAME BUSY FREEWAY AND THE VEHICLE CAME TO A STAND-STILL AT THE INTERSECTION. NONE OF THE GEARS WORKED. AFTER TURNING THE VEHICLE ON-AND-OFF A FEW TIMES AND SHIFTING THE GEAR STICK BACK-AND-FORTH, THE VEHICLE ONCE AGAIN WAS ABLE TO MOVE. CAN YOU PLEASE LOOK INTO THIS ISSUE AS I AM GREATLY CONCERNED FOR THE SAFETY OF MY FAMILY NOW THAT THIS INCIDENT PUT MY WIFE'S LIFE IN DANGER? GOD FORBID THIS HAPPEN AGAIN IN FRONT OF A FULLY LOADED SEMI OR OTHER HIGH PROFILE VEHICLE THAT WOULD NOT BE ABLE TO STOP IN TIME. DO YOU RECALL THE FORD EXPLORER ROLLOVER MISHAPS? *TR
Power train, Engine, Nov 5, 2013
DRIVING ON THE HIGHWAY IN CLERMONT FL. WHEN CAR SUDDENLY LOST POWER, FORTUNATELY I WAS ABLE TO PULL OFF THE ROAD, CAR WAS SHAKING AND SPUTTERING AND THE WRENCH LIGHT CAME ON.SHUT THE CAR OFF AND THEN RESTARTED IT, IT WILL RUN SOMETIMES FINE FOR A FEW DAYS THEN IT WILL HAPPEN AGAIN,SOMETIME TWO OR THREE TIMES IN ONE DAY.I PICK UP MY GRANDCHILDREN FROM SCHOOL AND SOMETIMES WORK LATE AT NIGHT. THIS IS A SERIOUS SAFETY PROBLEM, WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE,FOR SOMEONE TO BE INJURED OR KILLED?THEY NEED TO FIX THIS DANGEROUS PROBLEM. *TR
Power train, Engine, Nov 3, 2013
INCIDENT #1. WHEN ACCELERATING FROM A STOP, THE ENGINE STARTED JERKING AND THE CAR ROLLED FORWARD SLOWLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. SHIFTED TO NEUTRAL, ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. INCIDENT #2.(TWO DAYS LATER) WHILE ACCELERATING FROM STOP, WHEN VEHICLE REACHED APPROXIMATELY 45 MPH THE ENGINE STARTED RUNNING POORLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. *TR
Power train, Electrical system, Engine, Oct 30, 2013
LUCKY ME, I HAPPENED TO HAVE TWO OF THESE FAILED DESIGNED VEHICLES. MY WIFE HAS A 2010 THAT DEVELOPED THROTTLE BODY PROBLEMS AT 35000 MILES AND NOW MINE AT 87500 MILES. THE 2010 LEFT HER STRANDED WITH ZERO ENGINE POWER, IN THE MIDDLE OF BUSY ROADS A TOTAL OF TWO TIMES BEFORE THE DEALERSHIP (PALM COAST FORD) ON THE THIRD VISIT DECIDED THAT JUST CLEANING AND SPRAYING DOWN THE FAILING HARDWARE DIDN'T CUT IT AND FINALLY PUT A NEW ONE ON, LUCKILY STILL UNDER WARRANTY. THE MECHANIC DID HOWEVER SAY THAT THIS IS A COMMON OCCURRENCE FOR THESE FORD PRODUCTS AND THAT THE SAME THING WOULD PROBABLY HAPPEN TO THE THROTTLE BODY HE JUST PUT ON. WHY FORD DID NOT FIX THE PROBLEM SOONER AT THAT POINT IN TIME? MY GUESS, NOT ENOUGH PEOPLE HAD A DIRECT LINK TO THEIR DEATH FROM CAR ACCIDENTS AT THAT POINT IN TIME! 20,000 MILES LATER SO FAR NO OTHER PROBLEMS. NOW MY 2011 FUSION IS A MANUAL 6 SPEED. WHEN MY THROTTLE BODY FAILED THIS MORNING WHILE GOING TO WORK I NOTICED THAT WHILE IN CRUISE CONTROL THE SPEED WAS PULSING DOWN AND UP AROUND TWO MPH. THIS WOULD HAPPEN FOR A SHORT TIME AND THEN STOP AND BE FUNCTIONING PROPERLY FOR A WHILE AND THEN DO IT AGAIN. FINALLY AT A LIGHT I NOTICED THE IDLE UP AND DOWN AND AFTER ACCELERATING TO 60 IT SUDDENLY WENT TO IDLE OF 900 RPM. NO POWER FROM THE ENGINE. YOU COULD FLOOR IT AND NOTHING. WELL ONCE AGAIN LIKE MANY OTHERS THAT HAVE HAD THE SAME FORD FAILURE EXPERIENCE I ALMOST WAS HIT BY ANOTHER VEHICLE BECAUSE OF NO WHERE TO PULL OVER. I WILL PURCHASE THE PART AND REPLACE IT MYSELF. I THOUGHT I WOULD GIVE FORD A TRY AGAIN FROM YEARS AGO WHEN I HAD A LYNX THAT CAUGHT ON FIRE, AND A TAURUS SHO WITH A POORLY ENGINEERED CLUTCH DESIGN, BUT THEY FAILED ME AGAIN. *TR
Power train, Oct 25, 2013
CAR LOST POWER TURNING LIKE THE TRANSMISSION WAS NOT ENGAGED. THE WRENCH LIGHT CAME ON. THE PROBLEM WAS THE THROTTLE BODY WENT BAD LOST COMMUNICATION WITH POWER TRAIN.. IT APPEARS A LOT OF THESE ARE BEING REPORTED FOR THE FUSION V6 SEL MODEL. I HAD THE REPAIR DONE AT HUNTINGTON FORD IN ROCHESTER MI. AND PAID $550 FOR THE REPAIR. I HAVE THE DEFECTIVE PARTS IF NEEDED FOR ANYTHING. *TR
Power train, Engine, Oct 24, 2013
WENT TO MAKE A LEFT HAND TURN IN AN INTERSECTION AND CAR WOULD NOT GO. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, IT WOULD NOT GIVE THE CAR GAS TO MOVE. THE RPM SHOWED THE CAR WAS IDLING, AND THE SERVICE WRENCH LIGHT CAME ON. ENGINE WAS SHAKING AND APPEARED TO BE SPUTTERING. VERY SCARY. I WAS ALMOST HIT BY ANOTHER CAR BECAUSE OF BEING STALLED IN THE INTERSECTION. *TR
Power train, Fuel/propulsion system, Oct 21, 2013
I PULLED OUT OF MY DRIVEWAY AND MADE IT ABOUT 40 YARDS WHEN THE CAR LURCHED TWICE AND SHUT OFF. I LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP. WAS ABLE TO GO ABOUT A QUARTER OF A MILE AND IT DIED AGAIN. I CALLED A TOW TRUCK BECAUSE I WAS TOO AFRAID TO TRY TO DRIVE IT ANYWHERE. LUCKILY I WAS IN MY NEIGHBORHOOD AND WAS NOT ON A BUSY ROAD OR A HIGHWAY LIKE SO MANY OTHERS HAVE COMPLAINED ABOUT. I WAS ALSO VERY FORTUNATE THAT I DID NOT HAVE MY CHILDREN WITH ME - ONE WHO IS CURRENTLY RECOVERING FROM SURGERY AND CANNOT WALK. AFTER DOING RESEARCH AND FINDING THE VERY COMMON ISSUES WITH THE FUSION, I ASKED THEM TO CHECK THE THROTTLE WHEN RUNNING THE DIAGNOSTICS. SURE ENOUGH, THAT WAS THE REASON. $450+ AFTER THE REPAIRS AND THE TOW. MY CAR ONLY HAS 41,000 MILES ON IT, BUT IS UNFORTUNATELY OUTSIDE OF THE WARRANTY PERIOD. FORD SHOULD STEP UP AND PAY FOR THESE REPAIRS DUE TO THE DANGEROUS AND FATAL ISSUES THAT THIS PROBLEM CAN CAUSE. I'M VERY NERVOUS ABOUT THIS ISSUE AND AM SHOCKED THAT THERE IS NOT A RECALL AFTER SO MANY REPORTED INCIDENTS. I'M CONSIDERING SELLING THIS CAR - I PLANNED TO KEEP IT FOR MANY YEARS, BUT MY SAFETY AND MY FAMILIES IS MUCH MORE IMPORTANT. I WOULD URGE THAT THERE BE A RECALL ON THIS EXTREMELY SERIOUS AND DANGEROUS PROBLEM BEING EXPERIENCED SO FREQUENTLY. *TR
Power train, Engine, Oct 21, 2013
"WRENCH" LIGHT CAME ON AND CAR LOST ALL POWER OVER 60 MPH. RESTARTED VEHICLE UNDERWAY AND STILL HAD NO POWER. HAD TO PULL OFF THE SIDE OF THE ROAD ON A VERY DANGEROUS HIGHWAY ON AN EXTREMELY FOGGY MORNING. RESTARTED AND CAR IDLED EXTREMELY ROUGH AND AGAIN HAD NO ACCELERATION. A FEW MINUTES LATER THE VEHICLE RESTARTED AND CONTINUED ON AS NORMAL. EXACT SAME INCIDENT HAPPENED LATER THAT DAY ON THE WAY HOME. VEHICLE DID NOT WANT TO START. AFTER A FEW MINUTES OF SITTING, WAS ABLE TO CONTINUE ON AS NORMAL. HAVE NOT DROVE THE CAR SINCE THE INCIDENT. *TR
Power train, Electrical system, Engine, Oct 17, 2013
WAS TRAVELING 45 MPH WRENCH LIGHT CAME ON AND STALLED. *TR
Power train, Oct 17, 2013
AT 6:55AM ON INTERSTATE I-70 EAST IN KC MO I WAS DRIVING IN THE FAST LANE AT THE CORRECT SPEED OF 65 MPH ON MY WAY TO WORK AND MY WRENCH LIGHT CAME ON AND THE NEXT THING I KNEW MY CAR STARTED DOWN SHIFTING AND SHAKING UNTIL IT CAME TO A COMPLETE STOP. I PUT ON MY HAZARDS BUT WAS SCARED FOR MY LIFE CAUSE OF THE VERY HEAVY TRAFFIC AND I HAD A SEMI TRUCK BEHIND ME. I COULDN'T GET OVER BECAUSE OF THE HEAVY TRAFFIC AND HOW FAST MY CAR WENT FROM 65 TO ZERO IN MINUTES. ONCE I CAME TO A FULL STOP, I SHUT MY CAR OFF AND TURNED IT BACK ON WHICH AT THAT TIME IT ACTED FUNNY BUT THEN I WAS ABLE TO MAKE IT TO WORK.I AM A MOTHER OF 3 CHILDREN AND AT THAT MOMENT MY LIFE FLASHED BEFORE MY EYES. THIS IS A VERY SERIOUS MATTER. I CALLED MY DEALERSHIP BLUE SPRINGS FORD AND TOLD THEM ABOUT IT AND THEY SAID THEY HAVE BEEN GETTING ALOT OF COMPLAINTS ON THAT ISSUE. HE SAID IT'S MORE THAN LIKELY THE THROTTLE SYSTEM AND THAT THERE ARE NO RECALLS YET. MY QUESTION IS DOES SOMEONE HAVE TO DIE BEFORE THEY MAKE THIS AN ISSUE????? I ALMOST GOT HIT BY 3 CARS AND A SEMI. PLEASE HELP.. THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE. FIRST ONE WAS FEB. 25TH, 2012. THANK YOU, *TR
Power train, Oct 15, 2013
I WAS AT A TRAFFIC SIGNAL AND VEHICLE WOULD NOT ACCELERATE WHEN THE LIGHT TURNED GREEN. IT DID NOT GO DEAD BUT WOULD MOVE ONLY AT A VERY VERY SLOW SPEED, AND THE ENGINE SHUDDERED AND RAN ROUGHLY. THE WRENCH INDICATOR LIGHT CAME ON. I GOT THE CAR ACROSS THREE LANES OF TRAFFIC TO THE SHOULDER, TURNED IT OFF AND RESTARTED WITH NO FURTHER TROUBLE. DROVE HOME WITHOUT INCIDENT. TOOK THE CAR INTO THE DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR
Power train, Engine, Oct 7, 2013
WHILE DRIVING MY 2011 FORD FUSION THROUGH AN INTERSECTION IT CUT OFF SPEED AND THROTTLE CONTROL ABRUPTLY. NO ACCIDENT BUT THIS ISSUE LEFT THE POSSIBILITY FOR ONE TO HAPPEN. I WAS ABLE TO PULL THE CAR OVER AFTER SHUTTING IT OFF AND STARTING IT SEVERAL TIMES. LEFT THE CAR OFF FOR ABOUT 10 MINUTES AND IT STARTED AND WAS ABLE TO DRIVE AGAIN. MADE IT TO AN AUTOZONE AND FOUND OUT IT WAS THROWING A CEL OF P2111. FOR THE THROTTLE BODY. THE CAR HAD TO BE TOWED TO THE LOCAL FORD DEALERSHIP. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED AND WOULD COST ABOUT 500 DOLLARS. THE SERVICE TECH WAS VERY WELL AWARE OF THIS ISSUE THAT PERSISTS IN MY MODEL CAR. *TR
Power train, Engine, Oct 7, 2013
WAS DRIVING AT APROX. 45 MPH WHEN SUDDENLY UNABLE TO ACCELERATE CAR. CAR DID NOT SHUT OFF. YELLOW WRENCH LIGHT CAME ON DASH. DRIFTED UNTIL ABLE TO STOP VEHICLE. SHUT OFF CAR AND UNABLE TO START. TRIED 2ND TIME AND CAR RESTARTED. A SIMPLE GOOGLE SEARCH ENDED UP WITH A TREMENDOUS AMOUNT OF VEHICLES EXPERIENCING THE SAME PROBLEM. VEHICLE HAS NOT BEEN RECALLED. CALLED FORD GARAGE AND EXPECTING TOW TRUCK TO ARRIVE SHORTLY. UNSAFE TO DRIVE. THIS IS A KNOWN AND ON GOING PROBLEM. FORD DOES HAVE A SPECIAL SERVICE MESSAGE OUT FOR THE KNOWN PROBLEM. IT IS AS BAD AS THE TOYOTA RUN AWAY CARS. RECALL SHOULD BE ISSUED BEFORE SOMEONE IS KILLED. *TR
Power train, Oct 3, 2013
STARTED TO ACCELERATE FROM INTERSECTION AND TRANSMISSION STALLED WHEN CROSSING HWY WITH ONCOMING TRAFFIC. SINCE THAT POINT I HAVE NOTICED THAT TRANSMISSION JERKS WHEN DOWN SHIFTING ESPECIALLY AT LOWER SPEEDS. BEGINNING TO FEEL VERY APPREHENSIVE ABOUT SAFETY OF VEHICLE. *TR
Fuel system, Gasoline, Power train, Oct 3, 2013
MY CAR LOST COMPLETE POWER WILE TRAVERSING AN INTERSECTION. I WAS ALMOST HIT BY A LARGE TRUCK AS I HAD NO POWER IN MY CAR. TOOL IT TO THE DEALER AND IT IS A DEFECTIVE THROTTLE BODY THAT FORD IS AWARE OF. MECHANIC SAID HE SEES THIS HAPPEN ALL THE TIME. ITS VERY SCARY TO BE DRIVING AND SUDDENLY LOSE ALL POWER AND VERY DANGEROUS. *TR
Power train, Sep 30, 2013
TURNING LEFT AT STOP LIGHT AND VEHICLE LOST POWER AND MAINTENANCE LIGHT CAME ON. COASTED AT 10 MPH THROUGH LIGHT INTO A PARKING LOT. CAR WAS STILL RUNNING BUT THROTTLE DID NOTHING. TURNED IGNITION OFF AND ON WHILE THE CAR WAS HALF IN THE PARKING LOT AND HALF IN THE ROAD. RESTARTED WITH SAME RESULTS. AFTER THE THIRD RESTART MAINTENANCE LIGHT WENT OFF AND CAR HAD POWER AGAIN. DROVE HOME AND CHECKED FOR CODES. P2112 THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED WAS ONLY CODE. *TR
Power train, Sep 26, 2013
ANOTHER THROTTLE BODY ISSUE I ASSUME..GOING ON A TURNING LANE AND MY CAR JUST LOST THROTTLE CONTROL..HELD UP AN INTERSECTION TRAFFIC WITH MY 2 YEAR OLD TWINS IN MY BACKSEAT..MY CAR JUST WENT LIMP. IT WAS VERY UNSAFE AND I WAS SCARED. TURNED OFF THE ENGINE AND RESTARTED IT AND FORTUNATELY MADE IT HOME. *JS
Power train, Sep 25, 2013
I'VE BEEN HAVING ISSUES WITH THE VEHICLE LOSING ALL THROTTLE RESPONSE WHILE DRIVING, AND IT'S ALMOST CAUSED A FEW ACCIDENTS. IT THROWS TWO CODES, P2111 AND P2112. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY (9E926)-THE ENTIRE UNIT NEEDS TO BE REPLACED BECAUSE THE FAULTY SUB-SYSTEM WITHIN THE UNIT IS SEALED AND CAN'T BE REPLACED INDIVIDUALLY. THEY ALSO TOLD ME THE ITEM IS ON NATIONAL BACK ORDER AND THERE ARE NO DATES OF RELEASE FOR THIS PART AS OF TODAY. *JS
Power train, Sep 25, 2013
1ST TIME ENGINE @ 60 MPH JUST SHUT DOWN, CAME TO STOP, RESTARTED AND THOUGHT ALL OK, THINKING MAYBE BAD GAS. 2ND TIME WIFE DRIVING, WHILE MAKING TURN IN FRONT OF TRAFFIC ENGINE JUST QUIT AGAIN, CAME TO STOP AND WAS ABLE TO RESTART. NEXT DAY DECIDED TO TRY TO DRIVE TO DEALER. ENGINE QUIT 3 MORE TIMES WHILE DRIVING TO LOCAL FORD DEALER. THEY SAID THEY COULD NOT EVEN LOOK AT IT FOR 6 DAYS. DROVE HOME, ENGINE STOPPED ONE MORE TIME. I FINALLY I HAD IT TOWED TO DEALER 30 MILES AWAY. GOOD NEWS: THEY QUICKLY DIAGNOSED AS A THROTTLE BODY ASSEMBLY BAD NEWS IT WOULD TAKE 3-4 WEEKS FOR THEM TO OBTAIN PART AS SO MANY, MANY FORDS WERE EXPERIENCING THE SAME PROBLEM..I HAD TO RENT A VEHICLE ..VERY DANGEROUS SITUATION AND THIS SHOULD ABSOLUTELY BE A RECALL FROM FORD. I HAVE GOTTEN NO WHERE WITH THE DEALER OR SO CALLED "CUSTOMER SERVICE"..I WAS TOLD BY THE 800 CS DEPT THAT THEY HAD NEVER HEARD OF THIS PROBLEM. I GO ON-LINE AND FIND HUNDREDS AND HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. I WANT REIMBURSEMENT (I HAVE ALL MY OUT OF POCKETS COSTS AND RECEIPTS) AND A FORMAL APOLOGY. *JS
Power train, Equipment, Sep 24, 2013
I WAS DRIVING IN THE FAST LANE AND MY 2011 FUSION WENT INTO "LIMP MODE" BY THE GRACE OF GOD I WAS ABLE TO GET ACROSS THE FREEWAY AND DOWN THE OFF RAMP TO A SAFE PLACE. I WAS UNAWARE OF WHAT "LIMP MODE" WAS AT THE TIME SO I HAD IT TOWED TO THE DEALER AND WITHIN A FEW HOURS I WAS NOTIFIED THAT IT NEEDED A NEW THROTTLE BODY. I HAD JUST GOT MY CAR BACK IT HAD BEEN IN AT THE DEALER GETTING THE ENTIRE AC SYSTEM REPLACED AND NOW THIS. THE WORST PART IS I WAS INFORMED THAT THE THROTTLE BODY IS ON BACK ORDER AND IT'LL HOPEFULLY BE IN SOMETIME NEXT MONTH. ALTHOUGH THE DEALERSHIP IS DOING THEIR BEST TO TAKE CARE OF US, MAKING SURE MY RENTAL IS COVERED AND ALL I'M STILL CONCERNED. I HAD MY 2 YEAR OLD WITH ME, THIS COULD HAVE ENDED VERY BAD. I THINK I WANT TO TRADE MY CAR IN, I MEAN I LOVE IT AND ALL BUT IN THE LAST MONTH I'VE REPLACED THE BATTERY, THE ENTIRE AC SYSTEM AND NOW THIS...I'VE ONLY GOT 29K MILES ON IT. *JS
Power train, Sep 24, 2013
DRIVING DOWN A MAJOR HIGHWAY AT APPROXIMATELY 75MPH. SUDDENLY LOST POWER AND ENGINE WENT TO IDLE. COASTED UP AN EXIT RAMP AND FORTUNATELY MADE IT TO THE TOP AND WAS ABLE TO COAST DOWN TO A SAFE LOCATIONS TO STOP. IF I HAD NOT MADE IT TO THE CREST OF THE RAMP, THE RAMP WAS SUCH THAT I WAS AROUND A BLIND CORNER WITH NO SHOULDER AND WOULD HAVE VERY LIKELY BEEN HIT IF ANOTHER CAR EXITED. THE CAR WAS TOWED TO A REPAIR SHOP AND I AM BEING TOLD IT IS A FAULTY THROTTLE BODY ASSEMBLY WHICH IS OCCURING IN VERY MANY FORD FUSIONS AROUND THE COUNTRY. *JS
Power train, Vehicle speed control, Other or unspecified, Sep 23, 2013
WHILE TRAVELING ALONG A 2 LANE ROUTE, AT APPROXIMATELY 55 MPH, THE POWER IN THE CAR JUST DIED. THE THROTTLE WOULD NOT PROPEL THE VEHICLE, THERE WAS NO ACCELARATION AVAILABLE AND LUCKILY I WAS ABLE TO SHIFT THE VEHICLE AWAY FROM CONGESTED TRAFFIC. THE WRENCH LIGHTS WERE FLASHING, THE CAR SPUTTERED WHILE THIS STARTED OR OCCURRED BUT WHEN I PRESSED THE THROTTLE THE CAR DID NOT RESPOND AT ALL AND THE CAR CAME TO A STOP. I ATTEMPTED TO PRESS THE GAS SEVERAL TIMES BUT AGAIN THE CAR DID NOT RESPOND AND WAS DEAD (THE CAR WAS STILL ON JUST IT WOULD NOT MOVE). I THEN TURNED THE CAR OFF, WAITED A FEW MOMENTS, THEN TRIED TO START IT AGAIN, IT SPUTTERED BUT STARTED ABOUT 20-30 SECONDS INTO MY ATTEMPT. ONCE I STARTED IT, I ENGAGED THE THROTTLE WHILE IN PARK AND IT RESPONDED, I THEN PUT THE CAR IN DRIVE AND IT DROVE NORMALLY FOR THE REMAINING 10 MINUTES OF MY DRIVE.
Power train, Vehicle speed control, Engine, Sep 22, 2013
MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. TRAFFIC WAS FLYING BY US AS THE CARS ENGINE BRAKE CONTINUED TO SLOW US WAY WAY DOWN. WE WERE ABLE TO USE THE BRAKES. MY WIFE FINALLY GOT OVER TO THE SIDE, TURNED ON HER HAZARDS AND TURN OFF THE CAR. WE BOTH SAT ON THE SIDE OFF ROADWAY AND I HAD TO CALM DOWN MY WIFE DUE TO THE FACT HAT SHE THOUGHT SHE WAS GOING TO BE IN AN ACCIDENT. AFTER A FEW MINUTES WE TURNED ON THE CAR AND THE "WRENTCH" ALERT RE-SET ITSELF AND WE WERE ABLE TO DRIVE. MY WIFE AND I USED TO FEEL SAFE IN OUR FORD FUSION, BUT UNFORTUNATELY NOW WE DON'T HAVE ANY SAFE FEELINGS AFTER EVERYTHING THAT OUR CAR HAS GONE THROUGH ( BLEW OUT ENGINE DUE TO FAILED BEARINGS, THE TRANS SLIPS ALL THE TIME ON US, ETC ETC ). WE BOTH TRUELY LOVED THIS CAR, BUT NOW......
Power train, Engine, Sep 21, 2013
WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEED. I FIGURED I WOULD HAVE THEM CHECK IT AS THE OWNERS MANUAL STATED TO DO IF IT HAPPENED MORE THAN ONCE WHEN I GOT MY OIL CHANGED. ABOUT 3 WEEKS AFTER THE 2ND INCIDENT AND 2 MONTHS AFTER THE 1ST, I WAS ON THE INTERSTATE GOING 65 MPH AND THE LIGHT CAME ON AND IT WAS AS IF I WAS NOT GETTING ANY POWER, THE ACCELERATOR DIDNT DO ANYTHING AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. AGAIN I TURNED THE CAR OFF LET IT SIT A BIT AND CONTINUED ON. MY DEALERSHIP IS 10 MILES FROM MY HOME, AS I WAS TAKING THE CAR IN TO GET CHECKED AND THE OIL CHANGED THE INCIDENT HAPPENED 2 TIMES IN THIS 10 MILE DISTANCE IN INTERSTATE TRAFFIC AND AGAIN I HAD TO PULL OFF ONTO THE SHOULDER IN HEAVY TRAFFIC JUST TO GET TO DEALERSHIP. IT HAPPENED 3 TIMES IN A 3 DAY PERIOD. THEY SAID THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND MY CAR ONLY HAS 54000 MILES ON IT AND IT WAS 500.00 TO FIX.