2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Sep 20, 2013
DRIVING WITH A HANDICAP CHILD AND 2 OTHER CHILDREN IN THE CAR DOWN A ROAD THAT IS 55MPH. ALL OF A SUDDEN THE RPM REVVED UP TO OVER 9000 AND WOULD NOT GO BACK DOWN. I DID NOT HAVE CONTROL OVER THE SPEED OF THE CAR FOR A MOMENT. THEN THE WRENCH AND THE CHECK ENGINE LIGHT CAME ON. THE CAR STUTTERED AND THEN SHUT OFF. I WAS ALMOST REAR ENDED IN THE MIDDLE LANE OF TRAFFIC. *TR
Power train, Vehicle speed control, Sep 20, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO SHUT OFF AND RESTART THE VEHICLE, AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Power train, Electrical system, Fuel/propulsion system, Sep 18, 2013
ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DECIDED NOT TO TAKE A CHANCE OF GETTING REAR ENDED (INJURED OR KILLED) SO AT THE FIRST BIG BREAK IN TRAFFIC I SAFELY EXITED THE VEHICLE AND WALKED OVER TO THE SIDEWALK (ONE LANE OVER). A LOCAL APARTMENT RESIDENT SAW THE INCIDENT AND GRABBED A SAFETY CONE TO PUT BEHIND MY CAR AS A WARNING. THANKFULLY THERE WERE NO ACCIDENTS BUT THERE WERE SOME CLOSE CALLS AND LAST MINUTE LANE CHANGES AS DRIVERS CAME UPON MY CAR. I CALLED FORD ROADSIDE ASSISTANCE AND THEY SENT A TOW TRUCK TO GET THE VEHICLE. IT STARTED UP PERFECTLY FOR THE DRIVER, BUT I HAD IT TOWED ANYWAY. IT HAS BEEN AT THE DEALER FOR TWO DAYS. THEY HAVE BEEN UNABLE TO DUPLICATE THE SITUATION AND HAVE RECEIVED NO "CODES" TO INDICATE A PROBLEM WITH THE VEHICLE. THEY HAVE CALLED FORD TO ASK FOR ASSISTANCE AND FORD HAS ASKED THEM QUESTIONS REGARDING LIGHTS GOING ON, MY SPEED AT THE TIME OF THE INCIDENT, HOW FAR I HAD BEEN DRIVING THE CAR BEFORE THE INCIDENT, ETC. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MY 2011 FUSION COMPLETELY FAILING. THE FIRST TIME WAS IN SEPTEMBER 2012 WHEN THE THROTTLE FAILED ON THE FREEWAY. IT WAS SUPPOSEDLY FIXED. THIS TIME THE LOST OF POWER DID NOT FEEL LIKE THE THROTTLE. IT JUST STOPPED WORKING. HAD POWER. DIDN'T HAVE POWER. I AM EXTREMELY CONCERNED THAT THE DEALER WILL FIND NOTHING WRONG WITH THE VEHICLE AND IT WILL BE RETURNED TO ME IN AN UNSAFE CONDITION. OTHERS HAVE REPORTED THIS AND SIMILAR ISSUES. PLEASE GET THESE VEHICLES RECALLED BEFORE SOMEONE LOSES A LIFE.
Power train, Engine, Fuel/propulsion system, Sep 18, 2013
WHILE DRIVING IN THE CENTER LANE ON THE SOUTHBOUND I-5 FREEWAY MY 2011 FORD FUSION BEGAN TO FEEL LIKE IT WAS DRIVING THROUGH MUD AND LOST ACCELERATION. WHEN I ATTEMPTED TO COMPENSATE BY ACCELERATING THE CAR, IT RESISTED AND CONTINUED TO SLOW SIGNIFICANTLY. THANKFULLY TRAFFIC WAS NOT EXTREMELY HEAVY AT THE TIME AND I WAS CLOSE TO A FREEWAY EXIT. I PULLED TO THE RIGHT, AVOIDING ONCOMING TRAFFIC (BARELY) AND COASTED DOWN THE OFF RAMP. BY THE TIME I GOT TO THE OFF RAMP (ABOUT 10 SECONDS) THE CAR HAD GONE FROM 65 MPH TO LESS THAN 5 MPH. IF IT WASN'T FOR THE MOMENTUM OF THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE BEEN AT A DEAD STOP IN THE MIDDLE OF THE FREEWAY WITH ONCOMING TRAFFIC (AND SEMI TRUCKS) GOING BETWEEN 60 AND 75 MPH. THE ENGINE WAS THROBBING, THE CAR WAS SHAKING, AND I HAD NO ACCELERATION CAPABILITY AT ALL. I HAD ENOUGH MOMENTUM ON THE OFF RAMP DOWNSLOPE TO TURN RIGHT AND STOP MY VEHICLE AT THE SIDE OF THE ROAD. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO A DEALERSHIP FOR REPAIRS. I WAS TOLD THE THROTTLE WAS THE PROBLEM AND IT WAS REPLACED UNDER WARRANTY. HAD TIMING NOT BEEN EXACTLY RIGHT, THIS PROBLEM COULD HAVE CAUSED A VERY SERIOUS OR EVEN DEADLY ACCIDENT FOR ME AND FOR OTHER DRIVERS ON THE ROAD. I HAVE SINCE LEARNED ABOUT THIS ONGOING ISSUE ONLINE AND WISH I WOULD HAVE KNOWN AT THE TIME THAT IT WAS A PROBLEM AND KNOWN HOW / THAT I COULD SUBMIT A CONCERN TO THE NHTSA.
Power train, Sep 17, 2013
THE ENGINE STALLED IN TRAFFIC ON A 4 LANE SECONDARY ROAD WHILE TRAVELING APPROXIMATELY 45 MPH. I WAS IN THE LEFT LANE WITH CONCRETE JERSEY BARRIERS TO MY LEFT, AND TRAFFIC BEHIND ME AND TO MY RIGHT, SO I SHIFTED TO NEUTRAL AND RESTARTED THE CAR, BUT THE ENGINE WENT INTO 900 RPM "LIMP MODE" WITH THE CHECK ENGINE LIGHT AND WRENCH ICONS LIT. I EVENTUALLY CRAWLED OVER TO THE RIGHT LANE AND THEN THE BREAKDOWN LANE TO SHUT OFF THE CAR AND WENT THROUGH THIS PROCESS THREE MORE TIMES TO COVER THE LAST 10 MILES OF MY COMMUTE HOME. I USED AN OBD II SCANNER TO IDENTIFY A P2111 CODE BEFORE CONTACTING MY DEALER'S SERVICE DEPARTMENT. A LITTLE RESEARCH SHOWS THAT THIS THROTTLE BODY FAILURE IS A DANGEROUS SITUATION THAT THE NHTSA HAS BEEN INVESTIGATING FOR A WHILE, BUT FORD HAS STILL NOT OWNED UP TO THE RESPONSIBILITY OF ISSUING A RECALL. *TR
Power train, Fuel/propulsion system, Sep 16, 2013
I WAS DRIVING 35MPH WHEN THE VEHICLE LURCHED A COUPLE OF TIMES AND DECELERATED ON ITS OWN TO 2MPH. NO MATTER HOW MUCH I PRESSED ON THE GAS OR LET OFF ON THE GAS, THE VEHICLE STAYED AT 2MPH. THE "WRENCH" ICON ILLUMINATED ON THE DASH. THE ENGINE STAYED MID-WAY BETWEEN HOT AND COLD, BUT THE RPM'S NEVER GOT ABOVE 1 & 1/2. TOOK THE CAR TO A DEALER AND FOUND OUT THAT THE THROTTLE BODY IS GOING OUT. I WAS SO THANKFUL I WAS NOT DRIVING ON THE INTERSTATE AT 70MPH (OR TURNING INTO TRAFFIC) WHEN THE DECELERATION SUDDENLY OCCURRED. I WAS POWERLESS. *TR
Fuel system, Gasoline, Power train, Engine, Sep 15, 2013
STARTED THE VEHICLE AND BEGAN DRIVING, THE THROTTLE DIED IN THE MIDDLE OF AN INTERSECTION. HAD TO RESTART CAR IN INTERSECTION. THE THROTTLE RETURNED MOMENTARILY. SLOWLY DROVE THE VEHICLE AT < 5MPH (AS ALL IT WOULD ALLOW) TO AUTOZONE. RECEIVED P2112 CODE: THROTTLE CONTROL STUCK SHUT. HAD TO TOW HOME. RELEVANT TO THIS ARTICLE AND INVESTIGATION: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ HAVE SINCE PAID FOR FORD TO REPLACE THE THROTTLE BODY. AM AWAITING RECALL FOR REIMBURSEMENT. *TR
Fuel system, Gasoline, Power train, Engine, Sep 15, 2013
DRIVING 70 MPH DOWN THE HIGHWAY AND THE MOTOR SIMPLY CUT OFF. WAS FORTUNATELY ABLE TO MAKE IT TO THE EMERGENCY LANE AND COME TO A STOP SAFELY. TURNED IGNITION OFF. THEN TURNED THE IGNITION ON AND THE CAR IMMEDIATELY CRANKED BACK UP. DROVE TO NEAREST GAS STATION THINKING MAYBE BEING LOW ON GAS WITH ABOUT 40 MILES TO EMPTY WAS THE ISSUE. FILLED UP WITH GAS AND PROCEEDED HOME. THE NEXT DAY, AS WE WERE BEGINNING TO TAKE A TRIP, AFTER TURNING ONTO THE ON RAMP AND STARTED TO ACCELERATE TO GET ONTO THE HIGHWAY, THE ENGINE TURNED OFF AGAIN. FORTUNATELY WAS ABLE TO GET STOPPED BEFORE BEING HIT FROM BEHIND BY THE CARS CLOSELY BEHIND ME THAT WERE ACCELERATING TO GET ON THE HIGHWAY AS WELL OR BY THE FLOWING TRAFFIC ON THE HIGHWAY ITSELF AS I ENTERED THE BUSY HIGHWAY, THUS ENDANGERING THE LIVES OF MY WHOLE FAMILY AND THOSE PERSONS OF THE VEHICLES THAT MAY HAVE COME IN CONTACT WITH MY VEHICLE. CRANKED CAR RIGHT BACK UP AND SLOWLY PROCEEDED TO THE FORD DEALERSHIP. WHERE I WAS TOLD THAT THE MFI THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED TO CORRECT THE PROBLEM. THIS IS FAILURE IS A DANGER TO EVERY FUSION DRIVER AND THEIR OCCUPANTS, AS WELL AS, ANYONE THAT IS DRIVING NEAR THEM THAT COULD HIT THEM IN THE REAR OR POSSIBLY HIT THEM IN THE DOOR KILLING THE DRIVER OR OCCUPANTS BECAUSE THE CAR WILL NOT ACCELERATE THOUGH AN INTERSECTION OR ONTO A HIGHWAY. *TR
Power train, Vehicle speed control, Sep 14, 2013
INCREASED RPM, THEN VEHICLE STALLED ON ROAD GIVING TRANSMISSION INDICATOR. SHIFTING DELAY, AND STALLING. REPORTED TO HAVE INTERNAL PROBLEMS WITH SUGGESTION OF TRANSMISSION REBUILD. VEHICLE HAS LESS THAN 100,000 MILES. *TR
Power train, Fuel/propulsion system, Sep 10, 2013
VEHICLE STALLED OUT DURING HIGHWAY SPEEDS. TOOK CAR TO FORD AND THEY SAID IT WAS THE THROTTLE BODY AND IT WAS NOT COVERED UNDER WARRANTY. *TR
Power train, Vehicle speed control, Engine, Sep 10, 2013
THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Engine, Sep 5, 2013
I OWN A 2011 FORD FUSION. ON 8/16/2013, ON CITY STREETS, TRAVELING LESS THAN 20 MPH, THE CAR ENGINE CUT OFF, THE WRENCH LIGHT CAME ON. I WAS ABLE TO STEER, BUT ALL OF MY DASH INDICATOR LIGHTS WERE FUNCTIONING AS WELL AS A/C AND RADIO. HOWEVER, THERE WAS NO RESPONSE FROM THE ACCELERATOR. AT LESS THAN 5 MPH, SHE BEGAN TO SHUDDER/BALK LIKE I WAS JUST LEARNING TO DRIVE A STICK SHIFT. ON 9/2/2013, THE SAME THING HAPPENED AT TWO SEPARATE TIMES, EXCEPT DURING THE FIRST I WAS DRIVING ON A TOLL ROAD AT 55 MPH. THE SECOND INCIDENT I WAS AGAIN TRAVELING AT 55 MPH ON AN ACCESS RAMP THAT LEADS ONTO THE INTERSTATE. IN ALL 3 INCIDENTS, THE WRENCH LIGHT CAME ON AND I DID HAVE CONTROL OF THE STEERING WHEEL AND WAS ABLE TO SAFELY GET MY VEHICLE OUT OF THE MAIN THOROUGHFARE. I THEN SHUT OFF A/C, RADIO AND IGNITION; WAITED A SHORT TIME AND RESTARTED THE CAR. EACH TIME SHE HESITATED EVER SO SLIGHTLY BEFORE STARTING AND I WAS THEN ABLE TO DRIVE ON TO MY DESTINATION. *JB
Power train, Vehicle speed control, Sep 5, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. *JB
Power train, Engine, Sep 3, 2013
I WAS MERGING FROM ONE INTERSTATE TO ANOTHER AND HAD ACCELERATED TO 65 MPH. THE CAR AUTOMATICALLY STARTED DECELERATING AND SHAKING. THANK GOODNESS I WAS IN THE RIGHT LANE AND WAS ABLE TO PULL OFF. I TURNED IT OFF AND IT STARTED AGAIN. I WAS ABLE TO DRIVE IT A SHORT WAYS. IT DID IT 2 OTHER TIMES WHILE I ATTEMPTED TO DRIVE IT TO THE FORD DEALERSHIP AND WHEN IT DID IT THE 3RD TIME I PULLED OFF THE ROAD AND HAD TO GET TOWED. IT WAS EXTREMELY SCARY AND HAD I NOT BEEN IN THE RIGHT LANE TO PULL OVER AT EACH TIME IT HAPPENED, I DON'T KNOW WHAT WOULD'VE HAPPENED! *JB
Power train, Sep 2, 2013
I MADE A COMPLAINT ON 8/25/13 ABOUT THE THROTTLE BODY. I CALLED THE FORD DEALERSHIP TO HAVE IT CHECKED TO SEE WHAT WAS WRONG WITH IT. THEY CALLED BACK AND SAID IT WAS DEFINITELY THE THROTTLE BODY AND THAT THE PART WOULD NOT BE IN FOR 4-6 WEEKS BECAUSE THE PART WAS BACK ORDERED DUE TO HIGH DEMAND. THERE ARE SO MANY CARS THAT NEED TO HAVE THIS REPLACED. I COULDN'T BELIEVE IT. I AM NOW WITHOUT A CAR BECAUSE I AM AFRAID TO DRIVE IT FOR FEAR I WILL GET HIT. I AM STILL HAVING TO MAKE A PAYMENT AND NO CAR TO DRIVE. NO WARRANTY SO WHEN I DO GET IT FIXED I WILL HAVE TO PAY OUT OF MY POCKET. HOPEFULLY THEY DO THE RIGHT THING AND HAVE THE FUSIONS THAT ARE AFFECTED RECALLED. *JS
Power train, Fuel/propulsion system, Aug 29, 2013
WHILE DRIVING THE CAR SHUDDERED, LOST POWER, HAD NO GAS PEDDLE RESPONSE AND RAN VERY ROUGH. PUT CAR IN PARK AND SHUT OFF. TURNED IGNITION, CAR TURNED OVER FOR 10-15 SECONDS AS IF STARVING FOR FUEL. FINALLY CAUGHT AND RAN FOR ABOUT 2 MILES, THEN HAPPENED AGAIN. IN A SPAN OF 4 MILES IT DID THIS THREE TIMES. A FEW DAYS LATER IT DID THE SAME THING 3 TIMES IN A MATTER OF ABOUT 10 MILES. THAT TIME WAS ON THE HIGHWAY DOING 65 MPH.
Power train, Vehicle speed control, Aug 29, 2013
MY CAR HAD JUST OVER 52000 MILES ON IT WHEN THIS INCIDENT OCCURRED. I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH WHEN MY CAR LOST THROTTLE CONTROL. IT FELT LIKE THE TRANSMISSION PULLED ITSELF OUT OF GEAR AND I WAS UNABLE ACCELERATE. I HAD VERY LITTLE CONTROL OVER MY CAR. WHEN THIS ISSUED OCCURRED THE "WRENCH" ICON ON THE DASHBOARD HAD TURNED ON. I WAS ABLE TO PULL OVER TO THE SHOULDER, AND WHEN I PUT THE CAR IN PARK THE CAR BEGAN TO MILDLY JERKING. FRANTIC, I TURNED OFF THE VEHICLE TO STOP THE JERKING. AFTER ABOUT 10 SECONDS, THE CAR WAS FINALLY CALM AND I ATTEMPT TO RESTART THE CAR. WHEN CAR WAS RESTARTED THERE WAS NO LONGER ANY JERKING COMING FROM THE VEHICLE, THE WRENCH ICON WAS GONE, AND I HAD CONTROL OF MY GAS PEDAL AGAIN.
Power train, Aug 27, 2013
WE WERE DRIVING ON THE INTERSTATE AND ALL OF A SUDDEN WE LOST POWER AND THE TOOL LIGHT CAME ON. WE SLOWLY GOT OFF ON THE SIDE AND DRIFTED TO A REST AREA. WE TURNED THE CAR OFF AND ATTEMPTED TO START AGAIN. WE WERE NOT SURE IF IT WAS GOING TO START. AFTER IT STARTED IT RAN FINE UNTIL THE NEXT DAY AND THE SAME THING HAPPENED. I HAVE JUST BE LUCKY TO BE ABLE TO FIND A PLACE TO PULL OFF AND HAVE AVOIDED GETTING HIT. *TR
Power train, Engine, Aug 27, 2013
CAR JUST SEEMED TO GO OUT OF GEAR. COASTED TO SIDE OF ROAD TURN IGNITION OFF AND IT DID THE SAME THING AGAIN COASTED TO SIDE AND CALLED ROAD SIDE ASSISTANCE. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Aug 26, 2013
THIS IS A KNOWN ISSUE WITH 2011 AND OTHER MODEL FORD FUSIONS AND OTHER MODEL FORD CARS. ACCORDING TO THE MEDIA, ON OCT 2ND 2012 NHTSA CREATED A DEFECT PETITION TO OPEN AN INVESTIGATION ON ESCAPE AND FUSION VEHICLES. I WAS TRAVELING ON OVER THE CHESAPEAKE BAY BRIDGE ON I50 IN MORNING TRAFFIC ATA ~ 60 MPH WHEN ALL OF A SUDDEN MY FUSION LOST COMPLETE POWER. THIS CAUSED A HAZARDOUS SITUATION. I THEN HAD TO 'LIMP' OVER A MILE UP THE TO THE TOP OF THE BRIDGE AT LESS THAN 5 MPH UNTIL I COULD PUT THE VEHICLE IN NEUTRAL AND COAST DOWN THE OTHER SIDE. MYSELF AND NUMEROUS OTHER VEHICLES WERE SUBJECTED TO A HAZARDOUS CONDITION WHEN THIS OCCURRED. LATER TROUBLESHOOTING REVEALED MY PROBLEM WAS THE WELL KNOWN 'FUSION THROTTLE BODY ISSUE' CURRENTLY UNDER INVESTIGATION. LOCAL FORD DEALER AL PACKARD IN WHITE MARSH MD SERVICE DEPT CONFIRMED THE ISSUE AS THE '2111' FAULT AND PROBLEM. AFTER READING ALL OF THE DETAILS ON THIS PROBLEM ON THE INTERNET, I DISCUSSED THE MATTER AT LENGTH WITH LOCAL AND NATIONAL FORD CUSTOMER SERVICE PEOPLE. ALTHOUGH THIS IS A WELL KNOWN ISSUE, FORD HAS NO CUSTOMER WARRANTY PROGRAM IN PLACE FOR THIS DANGEROUS PROBLEM, NOR IS IT COVERED UNTIL THEIR POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL WARRANTY PROGRAM AND HAVE THIS PROBLEM FIXED BEFORE MORE PEOPLE GET HURT. IN MY CASE I WITNESSED NUMEROUS UNSAFE CONDITIONS WHILE I WAS LIMPING UP THE BRIDGE FOR 20 MINUTES. THE SITUATION COULD HAVE CAUSED A TERRIBLE ACCIDENT ON THE CHESAPEAKE BAY BRIDGE. I WORK AS A FLIGHT SAFETY PRODUCT SUPPORT MANAGER FOR A MAJOR AIRCRAFT ENGINE MANUFACTURER. ANY LOSS OF THRUST CONTROL ISSUE IS HANDLED AS A SAFETY ISSUE AND RECALL PROGRAMS ARE PUT IN PLACE. THE SAME NEEDS TO OCCUR HERE. MY BROTHER WHO ALSO OWNS A 2010 FUSION HAD A SIMILAR ISSUE WHERE HE HAS LOST COMPLETE POWER WHILE TRAVELING ~65 MPH IN INTERSTATE TRAFFIC. *TR
Power train, Aug 23, 2013
I WAS DRIVING MY 2011 FORD FUSION SEL TO WORK THIS MORNING AND EXPERIENCED THE FOLLOWING.... WHILE ACCELERATING FROM SECOND TO THIRD GEAR MY CAR WOULD SLIGHTLY JERK. SUDDENLY MY CAR STOPPED ACCELERATING AND THE WRENCH LIGHT COMES ON. THE CAR IS STILL RUNNING BUT I CANNOT ACCELERATE. IT WAS A GOOD THING I WAS ABLE TO PULL OVER BECAUSE THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE I PULLED OVER, I PLACED MY CAR IN PARK AND RESTARTED IT WITHIN 2 MINUTES. THIS ALL HAPPENED IN THE MORNING DURING MORNING TRAFFIC. FORTUNATELY, MY OFFICE WAS LESS THAN A MILE AWAY AND I MANAGED TO MAKE IT. DURING MY LUNCH BREAK, I HAD A CO-WORKER FOLLOW ME TO THE GOODYEAR ABOUT 4 MILES AWAY. THE SAME SITUATION HAPPENED TWICE DURING THE DRIVE THERE. I OFFICIALLY RECEIVED THE CAUSE OF THE PROBLEM, A DEFECTIVE THROTTLE BODY WITH THE CODE BEING P2111. THE REPAIR WILL COST 510.00... I DID NOT REALIZE THAT THERE ARE SO MANY OTHERS THAT HAS HAD THIS ISSUE. LIVES COULD BE LOST OVER THIS. I THANK GOD THAT I WAS IN THE POSITION TO GET OVER. NHTSA PLEASE ADDRESS THIS WITH FORD. LIVES SHOULD NOT HAVE A PRICE. *TR
Power train, Engine, Aug 21, 2013
WHILE PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD MY CAR BEGAN TO STALL AND NOT RUN PROPERLY, IT WOULD NOT KEEP EVEN 1000 RPM. THE ONLY DASHBOARD LIGHT THAT LIT UP WAS AN ORANGE WRENCH. I LOOKED AT THE TEMP AND IT WAS NORMAL SO I SLOWLY CROSSED THE INTERSECTION AND IMMEDIATELY PULLED OVER AND SHUT IT OFF. I DID NOT TRY TO RESTART IT. *TR
Power train, Fuel/propulsion system, Aug 15, 2013
DRIVE OUT OF TOWN ON A SINGLE LANE ROAD GOING 55 MPH AND WITHOUT WARNING THE CAR SHOWED A WRENCH SYMBOL AND LOST ALL THROTTLE RESPONSE AT THE FOOT PEDAL. HAD TO PULL OVER ON A HIGHWAY WITHOUT A SHOULDER AND TURNED OFF THE CAR. RESTARTING THE CAR CLEARED THE WRENCH SYMBOL AND I HAD THROTTLE RESPONSE. TRIED TO DRIVE THE 10 MILES THAT I HAD LEFT TO GET HOME AND THE ISSUE HAPPENED 4 MORE TIMES. INTERNET SEARCH POINTED TO A BAD THROTTLE BODY AND IT LOOKS LIKE A MAJOR ISSUE ON MULTIPLE FORD CARS/SUVS. FORD DEALER SHIP HAS A NEW PART NUMBER FOR THIS THROTTLE BODY WITH A 2 MONTH BACKORDER WITH AROUND 6,534 UNITS ON BACKORDER! ORDERED A NEW PART NUMBER FROM EBAY AND SEEMS TO BE WORKING. I DID THE REPLACEMENT IN 10 MINUTES, BUT HAVE READ ONLINE THAT PEOPLE ARE PAYING AROUND 500 DOLLARS AT THE DEALERSHIP TO REPLACE THIS PART. THAT ALONE SHOULD BE A LAW SUIT! I WAS LUCKY THAT THIS DID NOT CAUSE A CRASH SINCE I HAD MY KIDS IN THE CAR WITH ME WHEN THIS HAPPENED. [XXX] I HAVE THE REMOVED PART IF YOU NEED IT. *TR
Power train, Fuel/propulsion system, Aug 14, 2013
VEHICLE LOST POWER THREE TIMES OVER A 10-MILE STRETCH. CHECK ENGINE LIGHT CAME ON. WE CALLED AAA FOR A TOW TO THE FORD DEALERSHIP SINCE WE FELT LIKE IT WAS TOO UNSAFE TO RISK A TRIP ON THE INTERSTATE TO GET TO THE DEALERSHIP. WAS FOUND TO BE A THROTTLE BODY FAILURE. *TR
Power train, Fuel/propulsion system, Aug 13, 2013
ON JUNE 10, 2013 I WAS DRIVING ON A SIDE STREET AND STOPPED AT AN INTERSECTION. I WENT TO ACCELERATE TO ADVANCE INTO THE INTERSECTION AND IT WAS AS IF I HAD LOST POWER. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. THE WRENCH WAS ILLUMINATED ON THE DASH. I TURNED OFF THE CAR AND STARTED IT AND IT SEEMED FINE. A FEW WEEKS LATER,AROUND JULY 18TH, I WAS BACKING OUT OF MY DRIVEWAY AND THE SAME THING HAPPENED. I LIMPED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE AND IT STARTED FINE. ON AUGUST 9 I WAS ON THE HIGHWAY IN THE SLOWER SPEED LANE AND I FELT THE CAR HESITATE. IT WAS AS IF THE ENGINE WASN'T GETTING ANY GAS. THE CAR HAD ONLY ENOUGH POWER TO GET TO THE SIDE OF THE ROAD, A LOCAL FORD DEALERSHIP WAS CLOSE BY SO WE BROUGHT THE CAR THERE. WE WERE TOLD IT IS THE THROTTLE BODY AND AIR BYPASS AND THAT THE PART IS ON BACKORDER AND THEY CAN'T ESTIMATE WHEN THE PART WILL BE IN. SEARCHING THE WEB I FOUND THIS IS A KNOWN ISSUE WITH THE 2009-2011 FUSIONS AND THERE COULD BE A RECALL. THE FORD DEALERSHIP NEVER SAID A WORD ABOUT A KNOWN PROBLEM. WE HAVE ONLY OWNED THE CAR FOR A YEAR. *TR