2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Engine, Aug 11, 2013
DRIVING DOWN ROAD AND LOST ALL POWER AND ACCELERATION. WRENCH LIGHT CAME ON AND WHEN I ATTEMPTED TO CRANK CAR IT SOUNDED LIKE IT WAS CONSTANTLY TRYING TO CRANK. TURNED CAR OFF AND TRUED AGAIN. IT STARTED AND ALLOWED ME TO REACH MY DESTINATION, WHICH WAS A MILE DOWN THE ROAD. THE NEXT DAY IT DID THE SAME THING. TOOK IT TO THE FORD DEALERSHIP SERVICE AREA AND IT WAS THE THROTTLE BODY. OF COURSE IT WASN'T COVERED UNDER WARRANTY EVEN THOUGH IT IS A PART OF THE POWER TRAIN. THE CONCERN IS THAT THIS IS HAPPENING A LOT TO THESE CARS AND HAD I BEEN ON THE INTERSTATE MY FAMILY AND I COULD HAVE DIED DUE TO THE LOSS OF EVERYTHING. I WAS NOT ABLE TO GET CAR OFF THE ROAD AND IT STOPPED EXTREMELY FAST AND SUDDEN. I WAS OUT OF TOWN AND HAD NO OTHER CHOICE TO BUT GET IT REPAIRED WHERE I WAS. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Aug 10, 2013
VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. PULLED OFF, RESTARTED. RESUMED NORMAL OPERATION. STALLED AGAIN. RESTARTED AGAIN. BEGAN STALLING AT LIGHTS. HAD TO TRIM GAS PEDAL WHILE STOPPED TO KEEP RUNNING. CAR STALLS ON ACCELERATION B/W 2ND AND 3RD GEAR (6 SPEED MANUAL). WHEN CAR STALLS WHILE UNDERWAY, MAJOR SHUDDER OCCURS. HAS GONE INTO LIMP MODE BUT AFTER RESTART WILL BE NORMAL OPERATIONALLY FOR A SHORT TIME AND THEN WITHOUT WARNING CUT OUT. EXTREMELY DANGEROUS SITUATION, IN PARTICULAR WHEN ACCELERATING FROM A STOP OR INTO TRAFFIC OR IF SUCCESSFUL DOING THAT, STALLING WITHOUT WARNING AT SPEED AND WITH CARS/TRUCKS BEARING DOWN ON YOU. AT ONE OF THE ABOVE STALLS, HAD TRACTOR TRAILER BEARING DOWN ON ME WITHOUT AN ABILITY TO REMOVE THE CAR FROM ROAD IN THAT PARTICULAR AREA. THROTTLE BODY CODES P2111 AND P2112 INDICATING BAD THROTTLE BODY. VERY COMMON OCCURRENCE APPARENTLY AMONG THE 2010 THROUGH 2012 FORD FUSIONS. REQUESTING A RECALL AND REIMBURSEMENT FOR THROTTLE BODY WHICH I HAVE REPLACED. *TR
Engine and engine cooling, Power train, Aug 9, 2013
I DRIVE A 2011 FORD FUSION, AND ON AUGUST 8, 2013, I WAS DRIVING ON A HIGHWAY AT ABOUT 65 MPH AND I WENT DOWN TO ABOUT 5MPH. I HAD TO PULL OVER AND TURN OFF THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHEN THIS HAPPENED. AFTER I SHUT IT OFF THE WRENCH LIGHT WENT OFF, BUT THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED AGAIN AFTER I STARTED THE CAR AGAIN. THE CAR IS NOW IN THE SHOP. THIS SHOULD BE A RECALL PART. *TR
Power train, Wheels, Fuel/propulsion system, Aug 5, 2013
I WAS DOING 55 MPH AND MY CAR STALLED, THE WRENCH AND CHECK ENGINE LIGHT CAME ON THEN THE CAR STOPPED. AFTER A COUPLE ATTEMPTS THE CAR STARTED AND I WAS ALLOWED TO DRIVE ALTHOUGH I WAS SCARED AND GOT OFF THE FREEWAY. I ALSO HAVE HAD A PROBLEM WITH MY WHEELS KNOCKING WHEN I TURN LIKE ONE OF THE TIRES ARE GOING TO COME OFF. NOW I HAVE TO REPLACE THE THROTTLE BODY! I TOOK THE CAR TO THE MECHANIC AND NOW ALL THESE THINGS HAVE TO BE FIXED AND HAVE BECOME QUITE COSTLY, NOT TO MENTION THE CAR WAS MADE TO NOT HAVE A GAS CAP? REALLY? I'M STARTING TO WONDER IF THE FORD FUSION IS THE RIGHT CAR TO HAVE AND THE SAFETY QUESTIONS ARE ALWAYS IN MY HEAD BECAUSE IF A CAR STOPS ON THE FREEWAY WHILE DOING 55 A SERIOUS ACCIDENT CAN'T BE TOO FAR BEHIND. I PRAY THESE ISSUES ALL GET ADDRESSED AND RECALLED SO NO ONE GETS KILLED! I DID RESEARCH ON THIS WEBSITE AND FOUND THAT THE SAME ISSUES HAVE HAPPENED TO MANY OTHERS BUT WHEN I CALLED FORD'S CUSTOMER RELATIONS DEPARTMENT I WAS TOLD THERE ARE NO RECALLS FOR MY VIN. I CAN'T IMAGINE I AM THE ONLY ONE HAVING THESE TROUBLING ISSUES TAKING PLACE BUT IT ONLY AFFECTED CERTAIN MODELS. SEEMS TO ME ALL FORD FUSIONS SHOULD HAVE THESE ITEMS RECALLED AND REPLACE REGARDLESS OF WHAT MODEL. I NOW HAVE TO KEEP MY RECEIPT FROM THE MECHANIC BECAUSE IT WAS NOT A FORD DEALER WHO FIXED MY CAR AND HOPE THAT THE RECALL ON THESE ISSUES WILL ALLOW ME TO GET MY HARD EARNED MONIES BACK ONE DAY SOON. FRUSTRATED FORD FUSION OWNER TO SAY THE LEAST. *TR
Power train, Vehicle speed control, Aug 5, 2013
AS WE WERE DRIVING DOWN A 3 LANE FREEWAY, THE CAR JUST ALL OF A SUDDEN LOST ALL RESPONSE IN THE GAS PEDAL AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. LUCKILY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND NO ONE WAS BEHIND US WHEN THE CAR BECAME UNRESPONSIVE. WE RESTARTED THE CAR AND EVERYTHING SEEMED FINE, BUT AS WE WERE ALMOST HOME, IT DID THE SAME THING AGAIN. AFTER THIS TIME, WE CALLED THE FORD ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE NEAREST DEALERSHIP. THE PROBLEM WAS REPORTED TO US AS THE THROTTLE BODY AND MOTOR ASSEMBLY. *TR
Power train, Engine, Fuel/propulsion system, Aug 4, 2013
WHILE DRIVING ON I-95 SOUTH APPROXIMATELY 65-70 MPH IN MODERATELY HEAVY TRAFFIC, AT EXIT 180, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED COASTING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED, THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE SERVICE ENGINE LIGHT CAME ON. I TURNED THE CAR OFF AND I WAITED A FEW MINUTES AND CRANKED THE CAR BACK AND ALL WAS FINE, WRENCH LIGHT AND SERVICE ENGINE LIGHT WAS OFF. THIS HAS HAPPENED 6 MORE TIMES SINCE JULY 8TH 2013, YESTERDAY IT HAPPENED 4 TIMES IN THE 1 HOUR, ALMOST GOT SLAMMED BY TWO 18 WHEELER TRUCKS. THIS REALLY SHOULD BE A RECALL DUE TO THIS TYPE OF SITUATION CAN GET PEOPLE KILLED. *TR
Power train, Engine, Fuel/propulsion system, Aug 2, 2013
WHILE DRIVING AT HIGHWAY SPEEDS, MY FORD FUSION ACCELERATOR BECAME UNRESPONSIVE. IT WAS AS IF THE CAR SHIFTED INTO NEUTRAL. THERE WAS NO SHOULDER AND I WAS FORCED TO COME TO A COMPLETE STOP ON THE HIGHWAY. AFTER A BRIEF INTERNET SEARCH, IT WAS APPARENT THIS IS A VERY BIG PROBLEM FOR FORD FUSIONS AND FORD HAS DONE NOTHING TO FIX THE PROBLEM. THE MALFUNCTIONING PART WAS SPECIFICALLY THE THROTTLE BODY. *TR
Power train, Jul 30, 2013
I WAS TRAVELING DOWN THE ROAD GOING 40MPH WHEN ALL OF A SUDDEN THE CAR LOST POWER AND WENT INTO A LIMP MODE I WAS GETTING NO REACTION FROM THE GAS PEDAL AND HAD TO PULL OFF THE ROAD. AT THIS TIME THE WRENCH AND SERVICE ENGINE LIGHT CAME ON WHEN I TURNED THE VEHICLE OFF AND THEN BACK ON IT RAN JUST FINE AND THERE WERE NO LIGHTS. THE NEXT DAY IT HAPPENED AGAIN 2 MORE TIMES. THE THIRD DAY IT HAPPENED 2 TIMES JUST ON THE WAY TO THE MECHANIC 2 BLOCKS AWAY. THEY TOLD ME IT WAS THE THROTTLE BODY BOX THAT NEEDED TO BE REPLACED AND THAT THIS IS HAPPENING SO MUCH THE PART IS ACTUALLY ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR 3 WEEKS. VERY UPSET AND WANT THIS ISSUE ADDRESSED BY FORD. THEY NEED TO STAND BEHIND THEIR PRODUCT AND IF THERE IS AN ISSUE TAKE RESPONSIBILITY AND JUST GET IT FIXED BEFORE SOMEONE GETS HURT WHEN THERE TRAVELING DOWN THE ROAD AND THEIR VEHICLE SUDDENLY LOSES POWER. *TR
Power train, Engine, Jul 29, 2013
WHILE DRIVING AT A HIGHWAY SPEED OF 65 MPH, VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE AND THE WRENCH LIGHT ON THE DASH BECAME ILLUMINATED. DRIVER WAS IN OUTER FAST LANE OF THE INTERSTATE AND HAD TO PROCEED TO CHANGE SEVERAL LANES WITH NO ACCELERATION IN ORDER TO REMOVE THE VEHICLE FROM THE HIGHWAY AS QUICKLY AS POSSIBLE. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE ENGINE RPMS STARTED TO REV UP AND DOWN CONTINUOUSLY. *TR
Engine and engine cooling, Power train, Jul 25, 2013
DRIVING ON THE INTERSTATE WHEN THE WRENCH LIGHT CAME ON AND THE ENGINE STALLED. HAD TO COAST THE CAR OVER TO THE ROADSIDE. CAR WAS RUNNING VERY ROUGH. TURNED CAR OFF AND RESTARTED. CAR IDLED NORMALLY. DROVE ABOUT 1 MILE AND THE CAR REPEATED THE SAME PROBLEM. PROBLEM OCCURRED 4 TIMES UNTIL I GOT OFF THE INTERSTATE. WAS ABLE TO DRIVE THE CAR TO A SAFE PLACE AT ABOUT 30 MILES AN HOUR. MAKING ARRANGEMENTS TO TAKE CAR INTO DEALER. VERY DANGEROUS SITUATION AS I WAS ON A HIGH SPEED INTERSTATE AND COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. *TR
Fuel system, Gasoline, Power train, Engine, Jul 25, 2013
AS I WAS DRIVING DOWN A CROWDED HIGHWAY THE VEHICLE LOST POWER AND REFUSED TO ACCELERATE. IT WAS LATER DETERMINED THAT THE THROTTLE BODY HAD MALFUNCTIONED. *TR
Power train, Jul 24, 2013
I WAS ENTERING THE FREEWAY ON RAMP AT APPROXIMATELY 25-30 MPH WHEN THE CAR SUDDENLY STARTED STALLING. THE WRENCH-SHAPED WARNING LIGHT CAME ON AND I COULD NOT ACCELERATE EVEN THOUGH I ATTEMPTED TO STEP ON THE GAS PEDAL. THE CAR STARTED JERKING, SHAKING, AND SLOWED DOWN SIGNIFICANTLY TO ABOUT 10/15 MPH. THE CAR BEHIND ME ALMOST HIT ME AS WELL BECAUSE I COULDN'T CONTROL THE CAR'S SPEED ANY LONGER. LUCKILY, I WAS ABLE TO MANEUVER THE CAR TO THE RIGHT-HAND SHOULDER. HOWEVER, THIS IS AN EXTREMELY DANGEROUS CAR TO BE DRIVING AND THERE REALLY SHOULDN'T BE ANY SEVERE PROBLEMS SUCH AS THIS BECAUSE WE JUST BOUGHT THIS CAR LESS THAN 3 YEARS AGO! I DON'T KNOW WHAT'S WRONG WITH THE TRANSMISSION. LOOKING BACK ON IT, I ALSO DO NOT UNDERSTAND WHY THIS OCCURS WHILE SHIFTING BETWEEN THE 2ND AND 3RD GEARS. I HAVE ALSO OBSERVED EXTREMELY HIGH RPMS AT LOWER SPEEDS. I HOPE THE GOVERNMENT WILL ASK FORD FOR A RECALL BECAUSE I DON'T WANT ANYONE ELSE TO END UP IN THIS TYPE OF DANGEROUS SITUATION THAT COULD POTENTIALLY KILL SOMEONE. DEFINITELY A TRANSMISSION PROBLEM. TOOK THIS TO THE DEALER, WHO TOLD ME IT WAS A THROTTLE BODY PROBLEM AND THEY ARE STILL WORKING TO FIX IT. GRANTED, I DON'T DRIVE LIKE A GRANDMA. HOWEVER, IF I PAY 25K FOR A CAR, I EXPECT ITS TRANSMISSION TO LAST ME LONGER THAN 3 YEARS. *TR
Power train, Jul 22, 2013
WHILE DRIVING AT 35 MPH THE ENGINE FAILED TO RESPOND TO THE THROTTLE (GAS PEDAL) AND SLOWED. THE ENGINE RAN AT A ROUGH IDLE AT ABOUT 900 RPM. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CAR WAS TOWED TO THE FORD DEALER WHO ADVISED THE "THROTTLE BODY" NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER AND IT TOOK 10 DAYS TO GET THE CAR REPAIRED. THIS WOULD HAVE BEEN A DANGEROUS/LIFE THREATENING SITUATION HAD IT OCCURRED ON THE INTERSTATE AT 65 MPH! *TR
Power train, Jul 22, 2013
WAS DRIVING AND WRENCH LIGHT CAME ON AND THE CAR ALMOST CAME COMPLETELY TO A STOP. COULD NOT GO MORE THAN A FEW MPH. SHUT OFF CAR, AND EVERYTHING WAS FINE. ON 7/22/2013, THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON 3 TIMES AND THE CAR WAS IN LIMP MODE. WRENCH LIGHT SHUT OFF BUT CHECK ENGINE LIGHT STAYED ON. CAR IS CURRENTLY AT A SHOP BEING DIAGNOSED. *TR
Steering, Power train, Electrical system, Engine, Jul 19, 2013
***NOTE: THIS STARTED IN MAY 2013 HAPPENED 3 TIMES. DEALERSHIP REPLACE AN INTAKE SENSOR AND THEN IT HAPPENED AGAIN AS LISTED BELOW. THIS IS PUTTING ME AND MY DAUGHTERS IN DANGER EVERYTIME THIS HAPPENS WITHOUT PRIOR WARNING. ---------------------------------------- JULY 19, 2013 @ 3:29 AM: WITHOUT WARNING THIS TIME THE "CHECK ENGINE" INDICATOR CAME ON , THE CAR MADE A WEIRD NOISE LIKE A DYING RUMBLE/PURRING NOISE AS IT BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -------------------------------------- JULY 19, 2013 @3:28 AM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ------------------------------------------- JULY 19, 2013 @ 1:20 AM : WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ---------------------------------------------------------- JULY 18, 2013 @4:30 PM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK ?.I WAS IN THE BACK SEAT & INSTRUCTED HER WHAT TO DO. -STARTED THE ENGINE AND IT ACTED NORMAL ***** FORD DEALERSHIP SERVICE TECHNICIANS COULD NOT FIND OR DUPLICATE THE PROBLEM. THE ISSUE ESCALATED TO THE FORD ENGINEERS. THEY DETERMINED THAT IT WAS SOMETHING LIKE THE MASSIVE INTAKE AIR FLOW SENSOR AND INSTALLED A NEW ONE ( FORD PART: FP 3L3Z-128579-BA SENSOR ASSY) JUNE 13 JUST PRIOR TO MY BUSINESS TRIP ON JUNE 17,2013. *TR
Power train, Engine, Jul 18, 2013
DRIVING ON THE HIGHWAY AT A RATE OF 70 MPH WITH TRAFFIC BEHIND AND AHEAD OF ME, I LOST POWER AND THE CAR WENT INTO LIMP MODE. THE WRENCH LIGHT AND CHECK ENGINE LIGHT WENT ON. I COULD NO LONGER SPEED UP AND BEGAN TO LOSE SPEED (RATHER QUICKLY I MIGHT ADD) THE CAR IMMEDIATELY BEHIND ME CAME VERY CLOSE TO COLLIDING WITH ME! I COULDN'T GO FASTER THAN 30 MPH AND HAD TO PULL OVER ON THE SHOULDER OF THE HIGHWAY. I TURNED THE CAR OFF AND WHEN I TRIED TO TURN IT BACK ON, IT TOOK AN ODDLY LONGER AMOUNT OF TIME TO TURN ON. (LIKE HOLDING THE KEY TURNED IN THE IGNITION) THEN SITTING AT A TRAFFIC LIGHT, WHEN I STARTED TO GO WHEN IT TURNED GREEN, I WAS GOING 5 MPH AND THE RPM'S SHOT UP TO 3000 RPM! UNDER 40 MPH, IT WAS UP NEAR 3000 RPM! FORD, PLEASE EXAMINE THIS AGAIN! THIS IS DANGEROUS! WHY WAIT UNTIL AN ACCIDENT ACTUALLY HAPPENS? *TR
Power train, Vehicle speed control, Jul 17, 2013
WHILE DRIVING DOWN THE HIGHWAY, THE THROTTLE ON THE VEHICLE BECAME UNRESPONSIVE AND WE HAD TO MAKE OUR WAY ACROSS TRAFFIC TO THE HIGHWAY SHOULDER. THIS HAPPENED AT MANY DIFFERENT SPEEDS INCLUDING IDLE. AFTER TAKING IT TO A LOCAL PARTS STORE TO HAVE THE "SERVICE ENGINE LIGHT" CODE CHECKED, THE RESULTS SHOWED A P2112 "THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED". SEVERAL TIMES THE CAR WOULD SHUT OFF AS THE TACHOMETER WAS MOVING ERRATICALLY. I FEEL WE WERE LUCKY THIS DIDN'T CAUSE AN ACCIDENT AS THE CAR SHUTOFF SEVERAL TIMES WHILE ENTERING INTERSECTIONS AND DRIVING AROUND "BLIND CORNERS". *TR
Power train, Engine, Jul 17, 2013
1ST INCIDENT: I WAS WITH MY CHILDREN IN THE CAR AT A RED LIGHT, WHEN THE LIGHT CHANGED TO GREEN I PUSHED THE GAS PEDAL TO MOVE FORWARD THE CAR STARTED JERKING AND SHAKING THEN ALL THE POWER WAS LOST TO THE CAR. THE WRENCH LIGHT WAS ALSO ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES TURN THE KEY AGAIN AND CAR STARTED AND DROVE FINE FROM THERE. 2ND INCIDENT: MY HUSBAND STOPPED AT A STOP SIGN WITH MYSELF AND MY CHILDREN IN THE CAR, PROCEEDED FORWARD AND THE CAR BEGAN TO LOOSE POWER AND JERKING AND SHAKING, WE ONLY MADE IT ACROSS THE INTERSECTION BECAUSE WE DRIFTED. THE WRENCH LIGHT CAME ON. HE TURNED THE KEY OFF, WAITED A FEW MINUTES, TURNED THE KEY AND CAR STARTED AND DROVE OKAY FROM THERE. 3RD INCIDENT: MYSELF WITH MY CHILDREN IN THE CAR STOPPED AT A RED LIGHT. WHEN I PROCEEDED TO TURN AND GO FORWARD THE CAR BEGAN LOOSING POWER, THEN STARTED JERKING AND SHAKING AND THE WRENCH LIGHT CAME ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES AND STARTED IT BACK UP AND WENT OK FROM THERE. TOOK THE CAR TO DEALER AND THEY DIAGNOSED IT AS THROTTLE BODY PROBLEM THAT NEEDED $771.00 IN REPAIR. IT IS PAST THE 36,000 MILE WARRANTY. WE BOUGHT THE CAR USED FROM THE DEALER, PAST THE EMISSIONS WARRANTY DATE. THIS IS A SAFETY ISSUE AND CONCERN THAT SHOULD WARRANT A RECALL. *TR
Power train, Fuel/propulsion system, Jul 17, 2013
INCIDENT#1: TRAVELING ON FREEWAY FAST LANE AT AROUND 65 MPH, ENGINE APPEARED TO CUT OUT FOR NO APPARENT REASON. LOST ALL POWER, BUT RADIO STILL ON. PUT ON EMERGENCY FLASHERS AND WAS FORTUNATE ENOUGH TO BE ABLE TO GET ALL THE WAY OVER TO EMERGENCY LANE. TURNED OFF IGNITION, TOOK OUT KEY, TURNED CAR BACK ON, AND EVERYTHING STARTED NORMALLY. WAS ABLE TO GET BACK HOME WITHOUT ANY OTHER PROBLEM. INCIDENT#2: PULLING AWAY FROM A STOP SIGN AT AROUND 5 MPH AFTER HAVING DRIVEN ONLY ABOUT A MILE FROM HOME. ENGINE CUT OUT AGAIN AS I WAS ACCELERATING. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF CAR, REMOVED KEY FROM IGNITION, STARTED CAR AGAIN AND EVERYTHING WAS FINE. FORTUNATELY, I HAVE BEEN ALONE IN THE CAR WHEN THIS HAS HAPPENED, BUT I HAVE TWO CHILDREN UNDER 4 WHOM I TRANSPORT OFTEN. IT SEEMS LIKE ONLY A MATTER OF TIME BEFORE I'M IN A MORE SERIOUS SITUATION AND THIS HAPPENS AGAIN (SUCH AS TURNING LEFT INTO ONCOMING TRAFFIC WITH MY KIDS IN THE CAR). BASED ON MANY COMPLAINTS ON THIS SITE AND ACTUAL PERSONAL ACCOUNTS OF OTHER FORD FUSION OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM, IT SEEMS OBVIOUS THAT THERE IS A PROBLEM WITH THE THROTTLE BODY. HOPEFULLY THERE WILL BE A FIX FOR THIS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Engine and engine cooling, Power train, Jul 13, 2013
I WAS LEAVING A SHOPPING CENTER AND HAD TO A STOP TO YIELD TO TRAFFIC. WHEN I PLACED MY FOOT ON THE ACCELERATOR, I NOTICED THAT THE CAR SEEMED TO HAVE LOST POWER. I COULD NOT ACCELERATE ABOVE10 MPH. I ALSO FELT THE CAR SHAKING VIOLENTLY. THE CHECK ENGINE AND MECHANIC'S WRENCH WARNING LIGHTS ON THE DASHBOARD ILLUMINATED. I PULLED TO A STOP AT THE GAS STATION, SHUT OFF THE ENGINE AND RE-STARTED THE VEHICLE. AFTERWARDS, THE WARNING LIGHTS ON THE DASHBOARD WERE NO LONGER ILLUMINATED, AND THE CAR SEEMED TO RETURN TO NORMAL. A FEW MILES DOWN THE ROAD (ON A HIGHWAY WHERE THE SPEED LIMIT IS 50 MPH), I CAME TO A STOP AT A TRAFFIC LIGHT. ONCE THE LIGHT TURNED GREEN, I ATTEMPTED TO ACCELERATE BUT FOUND THAT MY CAR HAD LOST POWER ONCE AGAIN AND COULD HARDLY MOVE. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED AGAIN. I WAS STUCK IN THE LEFT LANE OF THE ROAD WITH NO SHOULDER TO PULL ONTO--A VERY DANGEROUS SITUATION. I PUT ON MY HAZARD LIGHTS, TURNED THE CAR OFF AND ON AGAIN. THEN, I WAS ABLE TO DRIVE THE CAR NORMALLY A FEW MILES TO MY HOME. HOWEVER, THE ENGINE LIGHT REMAINED ILLUMINATED. I HAD THE CAR TOWED TO A REPAIR SHOP BECAUSE I CONSIDERED IT UNSAFE TO DRIVE. THE SHOP INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WAS ON NATIONAL BACK-ORDER FOR OVER A WEEK. . CLEARLY, THIS IS A COMMON PROBLEM FOR FORD FUSIONS. CONSIDERING THE SAFETY RISKS, I AM VERY SURPRISED THAT THERE HAS BEEN NO RECALL. *TR
Power train, Vehicle speed control, Jul 12, 2013
WHILE DRIVING VEHICLE LOST ENGINE POWER. RPMS WENT TO ZERO, ENGINE STAYED AT IDLE SPEED AND THROTTLE CONTROL LIGHT (WRENCH SYMBOL) CAME ON. NO RESPONSE WHEN GAS PEDAL PRESSED. COASTED TO SIDE OF ROAD AND TURNED IGNITION OFF. WAITED 10 MINUTES AND CAR STARTED UP WITH NO PROBLEMS AND NO WARNING LIGHT. MY CONCERN IS THAT IF THIS HAPPENED IN HEAVY/FASTER TRAFFIC IT MAY HAVE CAUSED AN ACCIDENT. AND AFTER RESEARCHING ONLINE AS TO WHAT MAY HAVE CAUSED THIS FAILURE IT SEEMS THERE ARE A LARGE NUMBER OF CONSUMERS HAVING THE SAME PROBLEM WITH THIS MAKE AND MODEL. SEVERAL SUGGESTED FILING A COMPLAINT ON THIS SITE. *TR
Power train, Jul 12, 2013
I OWN A 2011 FORD FUSION SE. WHILE DRIVING 60 MPH, THE ENGINE FELT LIKE IT LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. I PULLED THE VEHICLE OVER, TURNED OFF THE CAR, AND ALLOWED IT TO SIT FOR A MINUTE BEFORE I WAS ABLE TO PROCEED WITH TURNING ON THE CAR AND DRIVING THE VEHICLE HOME. AFTER READING SIMILAR REPORTS ONLINE, I SUBMITTED A SERVICE REQUEST TO A LOCAL FORD DEALER TO HAVE THE THROTTLE BODY REPLACED. THIS WAS ABOUT THE THIRD TIME OVER THE PAST MONTH THIS ISSUE HAS OCCURRED. *TR
Power train, Jul 10, 2013
WHILE DRIVING MY 2011 FORD FUSION DOWN THE ROAD, IT UNEXPECTEDLY LOST POWER. THE ENGINE REMAINED ON (LIGHTS, RADIO, ETC.), BUT PUSHING ON THE ACCELERATOR DID NOT CAUSE IT TO ACCELERATE. THE CAR WAS TURNED OFF & A FEW MINUTES LATER, AN ATTEMPT TO RESTART THE CAR WAS MADE. THE STARTER TURNED OVER MULTIPLE TIMES & FINALLY STARTED. THIS OCCURRED THREE TIMES IN A FIVE-DAY PERIOD. IT WAS TAKEN TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE OCCURRENCE, THOUGH THEY SUSPECT THERE IS AN ISSUE WITH THE THROTTLE BODY. ONE HAS BEEN ORDERED FOR REPLACEMENT. I FEEL THIS IS A VERY UNSAFE SITUATION AS THE CAR UNEXPECTEDLY STOPPED ALL THREE TIMES -- HAD ANYONE BEEN DRIVING BEHIND ME (PARTICULARLY AT THE SPEEDS WE WERE TRAVELING), I FEEL THAT SERIOUS INJURY TO ME & MY PASSENGERS COULD HAVE OCCURRED. *TR
Steering, Power train, Electronic stability control (ESC), Jul 6, 2013
THE POWER STEERING WENT OF WHILE I WAS DRIVING AT APPROXIMATELY 45MPH. THE INDICATOR SHOWED CHECK POWER TRAC POWER STEERING. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY PUT IT ON A COMPUTER TO SEE WHAT WAS WRONG. THE COMPUTER SHOWED THE POWER GEAR NEEDS TO BE REPLACED AT $1600. BUT THE SERVICE TECH SAID THAT MAY NOT BE ALL THAT'S WRONG, BUT FIRST NEED TO REPLACE THE POWER GEAR. THIS SHOULD BE COVERED IN THE WARRANTY AND THIS SHOULD BE A RECALL DUE TO HAVING OCCURRED NUMEROUS TIMES BEFORE. NEITHER OF WHICH IS OCCURRING. THIS COULD BE VERY DANGEROUS AND CAUSE SERIOUS INJURY IF THE CAR, FOR INCIDENCE, IS IN THE PASSING LANE. AFTER THE CAR LOST ITS POWER STEERING, I WAS ABLE TO STOP AND RESTART, WHICH CORRECTED THE STEERING. *TR
Power train, Engine, Jul 6, 2013
WHILE ACCELERATING ON THE HIGHWAY AT APPROXIMATE. 65 MPH ON 27JUN13, AT 1745, THE 2011 FORD FUSION SEL LOST ALL ACCELERATION. WE PULLED OVER TO THE RIGHT HAND SHOULDER, PUT THE VEHICLE IN PARK, AND TURNED IT OFF. WE WAITED A MOMENT, RESTARTED THEN ENGINE, AND PROCEEDED TO MERGE WITH TRAFFIC. LESS THAN TWO MILES LATER, THE SAME THING HAPPENED. WE PULLED OVER AGAIN, TURNED OFF ENGINE AND WAITED A MOMENT. WE RESTARTED IT AND DROVE IT HOME. FRIDAY 5 JUL13 THE CAR WENT TO KOLWASKI FORD IN AVON LAKE OH. THE REPROGRAMMED THE PCM FOR THE ROUGH SHIFT OF THE TRANSMISSION. WE PICKED UP THE CAR, AND LESS THAN 4 MILES FROM THE DEALS HIP WE HAD THE REPAIRS DONE, WE EXPERIENCED THE SAME ISSUE OF LOST ACCELERATION. WE CALLED THE DEALERSHIP'S SERVICE DEPARTMENT, AND ADVISED THE SAME ENGINE FAILURE OCCURRED. WHILE DRIVING BACK TO THE DEALERSHIPS, THE ENGINE ONCE AGAIN LOST POWER AT AN INTERSECTION. THE CAR IS CURRENTLY AT THE SERVICE CENTER OF KOLWASKI FORD IN AVON LAKE OH. *TR