2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Vehicle speed control, Jul 2, 2013
6 TIMES IN THE PAST 9 DAYS, THE FORD FUSION HAS BEEN DRIVING AT VARIOUS SPEEDS (25 MPH TO 65 MPH) AND SUDDENLY A "WRENCH" WARNING LIGHT HAS ILLUMINATED ON THE DASH, AND SIMULTANEOUSLY THE CAR SEEMS TO LOSE ALL POWER TO THE WHEELS. DEPRESSING THE PEDAL DOESN'T RESULT IN ANY ACCELERATION OR TO MAINTAIN SPEED, BUT THE RPM'S DON'T INCREASE EITHER. THIS IS VERY UNSAFE. IN ONE OF THE INCIDENTS THE CAR WAS IN THE LEFT HAND LANE OF A MAJOR HIGHWAY, TRAVELING AT 65 MPH, AND HAD TO BE GUIDED OVER ONTO THE LEFT MEDIAN AS IT DECELERATED WITH TRAFFIC PILING UP BEHIND. THE CAR CAN ALWAYS BE TURNED OFF, THEN RE-STARTED, PUT BACK IN DRIVE, AND THEN FUNCTIONS NORMALLY. THIS SEEMS TO BE THE SAME THROTTLE BODY ISSUE THAT IS WIDELY REPORTED ON FORD FUSION FORUM WEBSITES. THE CAR WAS BOUGHT USED, BUT HAS BEEN DRIVEN FOR ALMOST 1 YEAR AND 9,000 MILES AND THIS ISSUE HAD NEVER APPEARED BEFORE 9 DAYS AGO. *TR
Power train, Engine, Fuel/propulsion system, Jul 2, 2013
IT WAS RAINING HEAVILY AND MY SON AND I WERE ENTERING A HIGHWAY VIA A RAMP AND THE VEHICLE LOST ALL ACCELERATION AND THROTTLE RESPONSE. I MOVED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WAS IDLING BUT HAD NOT THROTTLE RESPONSE. STUCK IN THE RAIN ALONG THE SIDE OF ROAD. CALLED FOR A TOW TRUCK TO HAVE THE CAR TOWED TO FORD. DIAGNOSED AS BAD THROTTLE BODY. PART BACK ORDERED FOR DAYS. SEEMS TO BE A COMMON PROBLEM. *TR
Power train, Jun 30, 2013
ON JUNE 23, 2013, I WAS AT A STOP LIGHT AND IN THE PROCESS OF TURNING RIGHT WHEN I ACCELERATED MY CAR SUDDENLY LOST POWER AND WOULDN'T GO ANY FASTER THAN 2 MPH AND A WRENCH LIGHT CAME ON IN THE DASH. I PULLED INTO A DRIVEWAY THAT WAS CLOSE BUT I WAS ON A BUSY STREET. I DIDN'T WANT TO TURN THE CAR OFF BEING AFRAID THAT IT WOULD NOT START BACK UP SO I BACKED OUT AND ATTEMPTED TO DRIVE HOME BECAUSE I WAS VERY CLOSE TO MY HOME. I BACKED OUT AND WAS ABLE TO DRIVE THE CAR HOME GOING THIS SAME SPEED...AT TIMES THE CAR WOULD ACT LIKE IT WANTED TO ACCELERATE BUT NEVER DID. WHEN I MADE IT HOME I TURNED THE CAR OFF AND OUT OF CURIOSITY TURNED IT BACK ON TO SEE IF IT WOULD START AND IT STARTED RIGHT UP AND THE WRENCH WAS GONE. I THEN DROVE IT AROUND MY NEIGHBORHOOD TO SEE IF IT WOULD DUPLICATE THE PROBLEM BUT IT DIDN'T. ON THE NEXT DAY, I ASKED SOMEONE TO FOLLOW ME AS I DROVE THE CAR DOWN A BUSY HIGHWAY, STILL TRYING TO SEE IF THE PROBLEM WOULD DUPLICATE AND IT WOULD NOT. ON YESTERDAY, JUNE 29, 2013, I WAS OUT DRIVING GOING ABOUT 35 MPH AND THE SAME ISSUE DESCRIBED ABOVE HAPPENED (2 MORE TIMES) AND EACH TIME I TURNED THE CAR OFF AND STARTED IT BACK UP AND IT WAS FINE. I JUST PURCHASED MY CAR USED FROM A REPUTABLE DEALERSHIP ON FEB 25, 2013 AND IT HAD 59,000 MILES ON IT WHEN I PURCHASED IT SO IT'S NO LONGER UNDER FACTORY WARRANTY AND I DIDN'T PURCHASE AND EXTENDED WARRANTY. TODAY I JUST HAPPENED TO SEARCH TO SEE IF OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR FORD AND SAW A # OF THE SAME COMPLAINTS AND TRULY HOPE THAT FORD RECALLS THE VEHICLES FOR THIS AND I NOT HAVE TO PAY FOR THIS REPAIR OUT OF POCKET BECAUSE CLEARLY THIS IS AN ISSUE BEYOND THE CONSUMERS CONTROL. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jun 29, 2013
2300 RPM, TRANSMISSION LURCHES, NO THROTTLE RESPONSE. I HAVE TO PULL OVER AND CUT THE IGNITION OFF TO RESET THE SENSOR. HAPPENED MULTIPLE TIMES AND FINALLY THE CHECK ENGINE LIGHT GLOWED. I WENT TO THE FORD DEALERSHIP THEY SAID THE THROTTLE SENSOR WAS BAD. I PAY THEM TO REPLACE THE WHOLE THROTTLE BODY, WHICH I READ ONLINE IS CONSTANTLY RECURRING. NOT COVERED IN WARRANTY AND THE NUMBER OF TIMES THIS HAS HAPPENED, FORD SHOULD BE RESPONSIBLE FOR A FAULTY PART. NOT ME. *TR
Power train, Engine, Jun 28, 2013
I JUST PURCHASED THIS CAR ON JUNE 26 2013 WITH 25580 MILES. I PULLED OUT OF A PARKING LOT AND WITH NO WARNING AN ORANGE WRENCH INDICATOR CAME ON THE INSTRUMENT PANEL FOLLOWED BY A COMPLETE LOSS OF THROTTLE RESPONSE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE CAR. THE WRENCH DISAPPEARED AND THE CAR WAS DRIVING WELL. AFTER ABOUT TWO MILES I ENTERED THE INTERSTATE. AFTER SEVERAL MILES TRAVELING IN HEAVY TRAFFIC I WAS ABLE TO CRUISE AT ABOUT 65 TO 70 MILES PER HOUR. WITH NO WARNING JUST AS DESCRIBED IN THE FIRST OCCURRENCE, THE WRENCH LIGHT CAME ON AND I HAD NO USE OF THE THROTTLE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THIS TIME THE CAR WAS BUCKING AND SHUDDERING. I WAS ABLE TO RESTART THE CAR AND CONTINUE THE REST OF MY TRIP. I HAVE TO BRING IT TO THE DEALER ON 07/01/2013 TO HAVE IT DIAGNOSED, BUT IT IS RUNNING OK NOW. THE ONLY OTHER PROBLEM I HAVE HAD IS A RANDOM WAVERING IDLE SPEED. A FEW TIMES THE CAR HAS HUNTED BETWEEN 600-900 RPMS WHILE IN DRIVE SITTING AT A TRAFFIC LIGHT. AT FIRST I THOUGHT THIS JUST THE CAR MAKING ADJUSTMENTS BUT NOW I WONDER IF IT IS ALL RELATED. I AM NERVOUS DRIVING THE CAR BECAUSE YOU HAVE TO PULL OVER, STOP, RESTART AND THEN PROCEED. I TRIED BOTH TIMES THE THROTTLE DIED TO SHIFT INTO NEUTRAL, RESTART AND CONTINUE TO NO AVAIL. I HAVE A 2009 FORD FUSION AND HAVE NO SIMILAR ISSUES. *TR
Power train, Jun 28, 2013
I WAS DRIVING DOWN OUR STREET AND THE ENGINE LOST POWER. I PUT IT IN NEUTRAL , PULLED OVER, AND TURNED OFF THE CAR. I WAITED FOR ABOUT 30 SECONDS THEN RESTARTED. IT TOOK A FEW SECONDS FOR MY CAR TO COME BACK ON. I CONTINUED DRIVING AND THE CAR LOST POWER LIKE THIS THREE MORE TIMES. I WAS CONCERNED FOR MY SAFETY AS I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY EACH TIME THIS HAPPENED. I DROVE TO A MECHANICS SHOP AND THEY DID A DIAGNOSTIC TEST AND THEY INFORMED ME THAT IT WAS THE THROTTLE BODY. I WAS INFORMED THAT THE PART IS ON NATIONWIDE BACK ORDER. THERE ARE 150+ ORDERS FROM FORD INFRONT OF MINE. IF THE ISSUE IS THIS WIDE, IT ONLY SEEMS RIGHT THAT A RECALL SHOULD BE ISSUED. *TR
Power train, Jun 27, 2013
WAS DRIVING ON A HEAVILY CONGESTED ROAD AND THE CAR SUDDENLY LOST POWER AND WAS LIMPING ALONG. I HAD TO PULL OVER AND BE TOWED TO A FORD REPAIR FACILITY. WAS TOLD THAT THE ELECTRONIC THROTTLE BODY WAS BAD. *TR
Power train, Engine, Jun 25, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE WRENCH LIGHT ILLUMINATED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR
Power train, Vehicle speed control, Engine, Jun 25, 2013
WHILE DRIVING ON A BUSY ROAD IN RUSH HOUR TRAFFIC GOING ABOUT 40-45 MILES PER HOUR MY CAR ENGINE WAS STILL RUNNING BUT WOULD NOT ACCELERATE. I LOOKED DOWN AT THE DASH AND THE WRENCH LIGHT WAS ON. I MANAGED TO COAST OUT OF THE TRAFFIC AND GET TO A SAFE SPOT. I TRIED TO CALL DEALER BUT THEY WERE NOT OPEN YET. I SAT WITH CAR STILL RUNNING FOR A FEW MINUTES TO SEE IF IT WOULD SHIFT INTO GEAR BUT NOTHING HAPPENED. ENGINE STILL RUNNING BUT WHEN GAS PEDAL WAS PUSHED NOTHING HAPPENED. I FEEL THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST SLOWS DOWN WITH NO WARNING AND COULD HAVE CAUSED AN ACCIDENT. NOT SURE WHAT I SHOULD DO AT THIS TIME SO, I SHUT THE CAR OFF AND RESTARTED IT. IT SEEMED TO BE WORKING, SO I STARTED BACK ON THE ROAD ONLY TO HAVE IT HAPPEN AGAIN. I TURNED THE CAR OFF AND BACK ON AGAIN AND IT MANAGED TO GET ME TO WORK. I HAVE NOT GONE TO THE DEALER AS OF YET BUT IT APPEARS THAT THE FUSIONS ARE HAVING A THROTTLE BODY ISSUE. IF I GO TO THE DEALER AND THE CAR IS NOT ACTING UP, I WILL BE PAYING FOR THEM TO TELL ME THEY CAN'T FIND ANYTHING WRONG. ACCORDING TO THE COMPLAINTS THIS IS A MAJOR SAFETY ISSUE. *TR
Power train, Fuel/propulsion system, Jun 24, 2013
THE WRENCH ICON POPPED UP AND THE VEHICLE STALLED WHILE GOING DOWN THE HIGHWAY OUT OF TOWN. TURNED THE CAR OFF AND IT ACTED LIKE IT DIDN'T WANT TO CRANK BACK UP. TRIED AGAIN AND DROVE 2 MILES DOWN THE ROAD AND IT STALLED OUT AGAIN. PUT IN PARK, PUT IN DRIVE AND ALL IT DID WAS ROLL BACKWARDS. CUT IT OFF AND SAT AWHILE AND DROVE LESS THAN A MILE DOWN THE ROAD TO A SAFE PLACE TO HAVE IT TOWED IN. *TR
Power train, Vehicle speed control, Jun 24, 2013
WHILE GOING 75 MPH IN THE FAST LANE OF A 4-LANE HIGHWAY SUNDAY AFTERNOON, THE CAR SHIFTED HARD, THE WRENCH LIGHT CAME ON, AND THE CAR WOULD NOT ACCELERATE. AS THE CAR SLOWED, IT BEGAN LURCHING BACK AND FORTH. WE WERE ABLE TO PULL OFF THE ROAD INTO A PARKING LOT AND THE CAR CONTINUED TO LURCH AFTER IT WAS PUT IN PARK. I TURNED CAR OFF AND THEN BACK ON. THE STARTER TURNED OVER SEVERAL TIMES BEFORE THE CARE STARTED BACK UP, BUT CAR MADE IT THE FINAL 25 MILES HOME WITHOUT INCIDENT. SAME MANIFESTATION OF THE ISSUE TUESDAY EVENING ON THE WAY HOME FROM WORK GOING ABOUT 25 MPH IN TRAFFIC. SAME RECOVERY. ON MY WAY TO AN OFFSITE WORK MEETING ON THURSDAY I WAS GOING ~45 MPH WHEN THE FAILURE OCCURRED. WHEN I RETURNED FROM THE MEETING 45 MINUTES LATER, THE CAR HAD THE SAME ISSUE AT ~50 MPH. THE DEALERSHIP SAYS THE THROTTLE BODY NEEDS TO BE REPLACED, BUT THAT THERE ARE NONE AVAILABLE IN THE USA RIGHT NOW AND THAT THERE IS A 3-4 WEEK BACK ORDER. THOUGH THEY SEEM TO BE REPLACING A LOT OF THROTTLE BODIES, FORD CONTENDS THAT THIS IS NOT A PROBLEM. *TR
Power train, Engine, Jun 21, 2013
I WAS DRIVING THE VEHICLE ON A FOUR LANE HIGHWAY AT A SPEED OF 55 MPH. THE WRENCH (MECHANICAL) WARNING LIGHT ILLUMINATED AND THE ENGINE RPMS DROPPED. I STEERED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PARKED THE VEHICLE AND TURNED THE ENGINE OFF. I RESTARTED THE CAR AND THE WRENCH WARNING LIGHT NO LONGER ILLUMINATED. THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE RPMS INCREASED AND DECREASED WHILE THE VEHICLE WAS AT IDLE. I HAVE DROPPED OFF THE VEHICLE TO THE FORD DEALERSHIP TO GET THE PROBLEM DIAGNOSED. I HAD ANOTHER ISSUE ON OR ABOUT 16 MAY 2013. I WAS DRIVING THE VEHICLE ON A FOUR LANE ROAD IN HEAVY TRAFFIC AT A SPEED OF 45 MPH. I WAS ACCELERATING THE VEHICLE UP HILL. THE RPMS ON THE ENGINE SURGED AND THE VEHICLE ACCELERATED TO ABOUT 65 MPH. THE VEHICLE SPEED CONTINUED TO INCREASE. I QUICKLY REMOVED MY FOOT FROM THE ACCELERATOR. THE RPMS DID NOT DECREASE WHEN I REMOVED MY FOOT FROM THE ACCELERATOR. I HAD TO BRAKE WITH MY LEFT FOOT AND TAP ON THE ACCELERATOR PEDAL WITH MY RIGHT FOOT IN ORDER TO GET THE ACCELERATOR UNSTUCK. I ALMOST REAR ENDED THE VEHICLE IN FRONT OF MY VEHICLE AND WAS LUCKY I WAS ABLE TO GET THE ACCELERATOR UNSTUCK BEFORE I REACHED A RED LIGHT AND WOULD NOT BEEN ABLE TO STOP THE VEHICLE. I DID NOT TAKE THE VEHICLE TO THE DEALERSHIP, BECAUSE THE VEHICLE SEEMED TO DRIVE FINE WITHOUT FURTHER INSTANCES UNTIL TODAY. *TR
Power train, Engine, Jun 17, 2013
MY WIFE IN BUSY TRAFFIC AT RUSH HOUR FELT HER CAR BEGIN TO SHAKE BADLY, THEN LOSE POWER, SHE COASTED TO THE SIDE OF THE ROAD NEARLY BEING HIT BY PASSING TRAFFIC. AT THE TIME THE WRENCH LIGHT CAME ON, WE BROUGHT THE VEHICLE TO FORD ON MAY 10TH, PICKED IT UP ON JUNE 10TH, ON JUNE 11TH THE SAME PROBLEM... THIS CAR IS AGAIN AT FORD DEALERSHIP WITH WHAT IS BEING CALLED A THROTTLE BODY ISSUE. WE WERE SCHEDULED TO TRAVEL OVER 900 MILES EACH WAY AT THE END OF THIS MONTH AND HAVE CHOSEN AN ALTERNATIVE. WE'RE NOT EVEN SURE THAT WE'LL HAVE OUR VEHICLE BACK. THIS IS A VERY SCARY SITUATION, IN RESEARCHING I'M FINDING MANY COMPLAINTS FOR THIS SAME ISSUE AND IT DOESN'T APPEAR CLOSE TO HAVING A SOLUTION. *TR
Power train, Engine, Jun 17, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THERE COULD BE A PROBLEM WITH THE THROTTLE BODY. THE THROTTLE BODY WAS CLEANED AND THE FAILURE OCCURRED WITHIN TWO WEEKS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,797. *TR
Power train, Jun 13, 2013
AS I WAS DRIVING DOWN THE ROAD AT 55 MPH, WITH CRUISE CONTROL ON, MY CAR SUDDENLY LOST ITS ABILITY TO ACCELERATE. I PUSHED THE GAS PEDAL AND NOTHING WOULD HAPPEN. AS I SLOWED DOWN ON THE SIDE OF THE ROAD THE CAR BEGAN TO SHAKE. I TURNED THE CAR OFF AND STARTED IT BACK UP AND IT RAN FINE FOR ABOUT 5 MILES AND DID THE SAME THING. AFTER SEEING ALL THE COMPLAINTS REGARDING THE SAME THING, THIS CAR NEEDS TO BE RECALLED! *TR
Power train, Vehicle speed control, Engine, Jun 13, 2013
DRIVING ON HIGHWAY, LEFT LANE AT 72 MPH, CAR MADE A CLUNKING NOISE AND SHUDDERED, INSTANTLY LOST ABILITY TO ACCELERATE ENGINE, TACH DROPPED TO 720 RPM, TRANSMISSION ACTED AS IF IT WAS IN NEUTRAL. PULLED OFF HIGHWAY TO SHOULDER. ENGINE CONTINUED TO RUN, BUT NO RESPONSE FROM ACCELERATOR. *TR
Fuel system, Gasoline, Power train, Engine, Jun 11, 2013
WHILE DRIVING ON THE FREEWAY, THE ENGINE STALLED. A WRENCH SYMBOL CAME ON THE DASHBOARD. THE CAR STARTED LURCHING FORWARD AND WAS NEARLY HIT BY TWO OTHER VEHICLES FROM THE REAR. I WAS ABLE TO STOP. I TURNED OFF THE ENGINE AND AFTER A FEW TRIES, THE CAR STARTED UP AGAIN. THIS HAS OCCURRED AT LEAST ANOTHER 20 TIMES SINCE THEN. I'VE SPOKEN WITH FORD OVER THE PHONE REPEATEDLY AND EXPLAINED THAT THERE ARE NUMEROUS WEB SITES DISCUSSING THIS AS A THROTTLE BODY PROBLEM. BUT FORD REFUSES TO ACKNOWLEDGE THE PROBLEM AND HAVE TOLD ME THAT THEY'RE NOT EVEN SURE IF IT WOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR
Power train, Jun 10, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,500. *TR
Power train, Vehicle speed control, Jun 7, 2013
I WAS DRIVING HOME FROM WORK WHEN MY CAR STARTED TO SLOW DOWN AND WOULDN'T SPEED UP AFTER APPLYING THE GAS PEDAL. THEN IT STARTED TO LURCH, OR JERK FORWARD, AND THE 'WRENCH' INDICATOR LIGHT CAME ON. I WAS ABLE TO PULL OVER AND APPLY THE BRAKES, WHICH WORKED BUT WERE GRINDING. I LEFT THE ENGINE RUNNING WHILE WAITING FOR A TOW TRUCK, FOR FEAR OF NOT BEING ABLE TO GET THE ENGINE STARTED AGAIN. THE PROBLEM WAS A BAD/FAULTY THROTTLE, WHICH WAS REPAIRED. I HAVE SEEN SIMILAR COMPLAINTS ON THE NHTSA WEBSITE AND, DUE TO THE DANGEROUS NATURE OF THESE INCIDENTS, I URGE A RECALL BE ISSUED FOR ALL APPLICABLE VEHICLES. *TR
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
VEHICLE LOSES ALL POWER WHILE DRIVING. WRENCH LIGHT APPEARED THE FIRST 7 TIMES, BUT AFTER TURNING THE VEHICLE OFF AND RESTARTING, IT GOES AWAY AND CAR DRIVES LIKE NORMAL. TODAY WHILE DRIVING IT HAPPENED AT AROUND 60MPH. BOTH THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND AFTER A RESTART THE CHECK ENGINE LIGHT STAYS ON. VEHICLE BARELY LIMPED THE REST OF THE 5 MILES TO MY HOUSE. THIS HAS HAPPENED AT HIGH SPEEDS ON THE FREEWAY AS WELL NEARLY CAUSING MULTIPLE ACCIDENTS. CURRENTLY WAITING ON DEALERSHIP TO COME BACK WITH A QUOTE TO REPLACE THE THROTTLE BODY. FORD NEEDS TO ISSUE A RECALL NOTICE AND WARRANTY THE COST OF THE REPLACEMENT BEFORE SOMEONE GETS KILLED DUE TO THIS ISSUE. THEY ARE JUST WEIGHING THE COST OF A LAWSUIT DUE TO FATALITY VS. THE COST OF WARRANTING THE MALFUNCTIONING PART. PAYING A FEW MILLION TO A FAMILY IS CHEAPER THAN PAYING TO FIX ~725,000 VEHICLES. WORK WITH THE THROTTLE BODY SUPPLIER, GET YOUR QA/QC UNDER CONTROL, AND FIX THE ISSUE GUYS. *TR ## VIN FAILED ##
Power train, Electrical system, Vehicle speed control, Engine, Jun 5, 2013
ON THE MORNING OF FEBRUARY 7TH 2013, I NOTICED THE VEHICLE'S ACCELERATION AND DECELERATION WAS RIDGED AND JUMPY. PRIOR TO THIS PROBLEM, THE VEHICLE HAS SHUT OFF RANDOMLY APPROXIMATELY THREE TIMES WHILE IN DRIVE AND IN MOTION. THIS PROMPTED ME TO BRING THE VEHICLE IN FOR MAINTENANCE AT A FORD DEALER AUTO CENTER. THEY DETERMINED THE POWER TAKEOFF UNIT AND DRIVE SHAFT WERE FAULTY, REPLACED BOTH PARTS AND RETURNED THE VEHICLE TO ME ON FEBRUARY 15TH 2013. ON MARCH 18TH 2013, THE VEHICLE SHUT OFF AGAIN WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD, FORCING ME TO NAVIGATE CAUTIOUSLY TO A SHOULDER. THE ENGINE LIGHT AND WRENCH LIGHT WERE ILLUMINATED THIS TIME. I SHUT THE VEHICLE OFF, WAITED 5 MINUTES, AND RESTARTED. THE ENGINE LIGHT REMAINED ON AND THE VEHICLE WAS DRIVABLE. I QUICKLY RETURNED THE VEHICLE TO THE PREVIOUS FORD AUTO CENTER, IN WHICH THEY DISCOVERED THE THROTTLE BODY WAS FAULTY. THEY REPLACED THE THROTTLE BODY AND RETURNED THE CAR TO ME ON MARCH 21ST 2013. ON MARCH 22ND 2013, THE ENGINE COVER FELL OFF WHILE THE CAR WAS IN MOTION, I IMMEDIATELY RETURNED VEHICLE TO THE PREVIOUS FORD AUTO CENTER, THEY REPLACED WITH NEW ENGINE COVER. AS OF TODAY, THE VEHICLE IS AGAIN SHOWING HESITATION AT ACCELERATION AND DECELERATION, RPM DASH METER NEEDLE BOUNCES PLUS MINUS 500RPMS DURING ACCELERATION AND DECELERATION. BREAKING IS NOT SMOOTH OR INSTANT, THE VEHICLE TENDS TO JUMP DURING BREAKING. AT COASTING SPEEDS, THE VEHICLE ALSO JUMPS. THESE ARE SIMILAR PROBLEMS THAT OCCURRED PRIOR TO THE VEHICLE SPONTANEOUSLY SHUTTING OFF. THIS PROBLEM IS ALARMING AND AN EXTREME SAFETY HAZARD TO YOURSELF AND OTHERS AROUND YOU, NOTABLY AT HIGH HIGHWAY SPEEDS. FORD HAS BEEN PRESENTED WITH THE ISSUE AND HAS CLAIMED THAT THE ISSUES ARE ALL UNRELATED, EVEN THOUGH THE VEHICLE SHUTS OFF EACH TIME. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS DRIVING THIS MODEL, 2011 FORD FUSION SEL AWD.
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
I WAS DRIVING 30MPH DOWN A BUSY STREET, WITH BACK-TO-BACK TRAFFIC, WHEN THE CAR JOLTED FORWARDED AT WHICH TIME THE WRENCH LIGHT BECAME ILLUMINATED ON THE DASHBOARD, THE CAR IMMEDIATELY STARTED BUCKING (GOING FORWARD AND BACKWARD) AND I LOST ALL CONTROL OF THE ACCELERATOR. THE CAR IMMEDIATELY SLOWED TO A CRAWL WHILE CONTINUING TO "BUCK." THIS INCIDENT FORCED EVERYONE BEHIND ME TO SLAM ON THEIR BREAKS AND I WAS NEARLY HIT FROM BEHIND. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD SAFELY. MY CHILDREN WERE IN THE CAR AND HAD I BEEN GOING ANY FASTER, THEY MAY HAVE SUFFERED FROM WHIPLASH WHEN THE CAR JOLTED FORWARD, STARTED BUCKING AND SLOWED TO A CRAWL SIMULTANEOUSLY OR THIS INCIDENT COULD HAVE LEAD TO A SEVERAL CAR PILE UP SINCE THIS HAPPENED DURING THE BUSIEST TIME OF DAY. A TOW TRUCK WAS DISPATCHED AND TOWED THE CAR TO THE NEAREST DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY MOTOR FAILED AND WHEN IT DID, THE THROTTLE WAS FORCED SHUT (ERROR CODE: P2112). *TR
Power train, Jun 1, 2013
AFTER IT SITS FOR A DAY 1ST AND SECOND GEAR SLIP BUT AFTER IT WARMS UP ITS FINE AND THE TRANSMISSION FLUID IS BLACK. *TR
Power train, Fuel/propulsion system, Jun 1, 2013
WHILE DRIVING MY CAR LOST POWER. I WAS NOT ABLE TO ACCELERATE. I STOPPED THE CAR, TURNED IT OFF AND TURNED IT BACK ON AGAIN. I WAS ABLE TO CONTINUE DRIVING. TOOK THE CAR INTO THE CAR DEALER FOR INVESTIGATION. THEY DID NOT FIND A PROBLEM. ON 5/8/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 73 MPH, ALL OF A SUDDEN MY CAR LOST POWER AND STARTED JERKING AGAIN. I WAS NOT ABLE TO ACCELERATE. I PULLED OVER, TURNED THE CAR OFF AND TURNED IT BACK ON AND WAS ABLE TO DRIVE THE CAR HOME. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE THROTTLE BODY WAS STICKING. THEY CLEANED IT AND SAID IF IT HAPPENS AGAIN IT WOULD HAVE TO BE REPLACED. ON 5/31/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MPH. MY CAR LOST POWER AGAIN AND STARTING JERKING. I TURNED THE CAR OFF FOR ABOUT 1 MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, May 31, 2013
I WAS DRIVING HOME FROM SCHOOL (THIS HAS HAPPENED BEFORE, JUST NOT AS BAD) AND MY CAR STOPPED RESPONDING. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I WAS ON A REALLY BUSY ROAD, SO I HAD TO PRAY THAT I WOULD NOT GET HIT. I TURNED OFF THE CAR, AND TRIED TO RESTART IT, BUT IT DID NOT WANT TO RESTART. I SAT FOR A FEW SECONDS AND WAS FINALLY ABLE TO GET IT RESTARTED. THIS HAPPENED NUMEROUS (PROBABLY 6-8 TIMES) ON MY 12 MILE TRIP HOME. I TOOK IT TO THE SHOP THIS MORNING AND FOUND OUT IT IS THE THROTTLE BODY. I JUST LOOKED IT UP ONLINE AND HAVE FOUND OUT THIS IS A COMMON ISSUE, AND THAT THE DEALERSHIPS (WHEN THE CAR IS UNDER WARRANTY) ACT LIKE THEY DON'T KNOW WHAT IT WRONG. THIS IS NOT RIGHT. THERE NEEDS TO BE A RECALL! I DON'T HAVE A WARRANTY NOW, AND I TOOK MY CAR TO THE DEALERSHIP BEFORE THE WARRANTY WAS UP AND THEY SAID THERE WAS NOTHING WRONG WITH IT MULTIPLE TIMES!!!! *TR