2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, May 27, 2013
WHEN DRIVING AT 65 MPH AFTER APPROXIMATELY 15 MILES, THE CAR STALLED AND WRENCH LIGHT APPEARED ON DASHBOARD. I WAS ABLE TO PULL ONTO THE SIDE OF HIGHWAY AND TURNED OFF THE CAR. RESTARTED THE CAR AND CONTINUED DRIVING. WHILE APPROACHING INTERSECTION AT 25 MPH THE SAME ISSUE OCCURRED. TOOK TO THE DEALER AND PAID $114 FOR A DIAGNOSTIC TEST ONLY TO FIND OUT THAT THE CAR WASN'T SPITTING OUT ANY CODES. DEALER DRIVE IT ON THREE SEPARATE OCCASIONS AND COULD NOT REPLICATE THE PROBLEM. SAME PROBLEM IS HAPPENING WITH FUSION CAR OWNERS AND THE THROTTLE BODY IS FIXING THE PROBLEM. FORD NEEDS TO ISSUE A RECALL TO CORRECT THIS PROBLEM BEFORE IT RESULTS IN ACCIDENTS OR DEATHS. *TR
Power train, May 16, 2013
ON MAY 9, AFTER EXITING THE INTERSTATE AND COMING OFF THE RAMP ONTO ANOTHER HIGHWAY, MY CAR HAD NO POWER WHEN I WENT TO ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE ROAD. WHEN I PLACED THE CAR IN PARK, IT BEGAN TO JERK. I CUT IT OFF AND SAT THERE FOR A MINUTE. I STARTED THE CAR AGAIN AND IT DIDN'T JERK ANYMORE, SO I DECIDED TO TRY AND DRIVE HOME. LUCKILY, I DID MAKE IT HOME (ONLY HAD @3 MILES TO GO). WHEN THE CAR WAS STARTED THE NEXT DAY AND WHILE IT WAS SITTING IN THE DRIVEWAY, THE RPMS WOULD GO UP AND THEN DOWN AND THE CAR CUT OFF. WHEN I WAS TAKING IT TO THE DEALER FOR REPAIR, IT WOULD SURGE WHILE SITTING AT A STOP LIGHT. HAD THE CAR REPAIRED. INVOICE SAYS THE THROTTLE BODY WAS REPLACED. THIS IS APPARENTLY AN ISSUE WITH THIS MODEL CAR AND FORD SHOULD BE MADE TO FIX THIS PROBLEM. IT'S DEFINITELY A SAFETY ISSUE! *TR
Power train, Engine, May 13, 2013
DRIVING 70 MPH ON ROAD HEADING HOME, CAR STALLED/NO POWER, GAUGES DIED, WAS IN RIGHT LANE AND ABLE TO PULL OFF TO RIGHT SHOULDER WITHOUT GETTING REAR ENDED. ONCE STOPPED, PUT CAR IN PARK AND TURNED OFF KEY. WRENCH LIGHT ALSO SHOWED IN DASH BEFORE TURNED OFF. SAT FOR A FEW MINUTES WITH CAR OFF, THEN RESTARTED CAR. NO LIGHTS IN DASH WHEN RESTARTED, SO PUT CAR IN DRIVE AND TOOK OFF DOWN THE ROAD. AS I ACCELERATED, CAR STALLED/LOST POWER AGAIN, GAUGES DIED, DASH LIGHTS OF ENGINE AND WRENCH APPEARED THIS TIME, STEERED TO RIGHT SHOULDER AND AGAIN WAS ABLE TO GET OFF WITHOUT BEING REAR ENDED. TURNED KEY OFF AGAIN. SAT FOR AWHILE. STARTED CAR AGAIN, ENGINE AND WRENCH LIGHT WERE ON IN DASH, PULLED OUT ONTO THE ROAD AGAIN, DRIVING SLOWLY. TURNED CAR AROUND AND HEADED TO REPAIR FACILITY. DROVE SLOWLY WITHOUT GOING ABOVE 50 MPH, LIGHTS STAYED ON IN DASH AND MADE TO REPAIR FACILITY THAT WAS ABOUT 3 OR 4 MILES AWAY, DRIVING SLOWLY, NOT THE USUAL SPEED LIMIT FOR THE ROAD. REPAIR FACILITY READ THE CODE WHICH CAME UP THROTTLE BODY AND SUGGESTED CONTACTING THE FORD DEALER. WAITING FOR RETURN CALL FROM FORD SERVICE MANAGER AT THIS TIME. FOUND INVESTIGATION OPENED BY NHTSA IN MARCH OF THIS YEAR REGARDING FAULTY CIRCUIT BOARD FOR THE THROTTLE BODY. *TR
Power train, Vehicle speed control, Engine, May 13, 2013
I WAS ON THE EXPRESSWAY WITH THE CRUISE SET AT 72. THE CAR ITSELF SHUT OFF THE CRUISE AND BEGAN IMMEDIATELY DE-ACCELERATING. PRESSING THE GAS PEDAL HAD NO EFFECT - THE ENGINE REMAINED IN IDLE. THE WRENCH BAR INDICATOR LIT UP. I PULLED OFF THE SIDE (HUGE POTENTIAL SAFETY ISSUE HAD THERE BEEN TRAFFIC AROUND) AND SHUT THE CAR DOWN IN NEUTRAL. RESTARTED - SAME ISSUE - WOULD NOT ACCELERATE - IT WAS AS IF THE THROTTLE WAS DISCONNECTED. I PUT THE CAR IN PARK, SHUT DOWN, WAITED 2 MINUTES, AND RESTARTED. ALL FUNCTIONED NORMALLY. RAN THE VEHICLE HEALTH REPORT TEST AND NO INDICATION WAS MADE OF AN ELECTRICAL ISSUE. . *TR
Power train, Engine, May 10, 2013
I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT CHANGED THE CAR GOT UP TO AROUND 15MPH WHEN THE CAR STALLED. I THEN PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. IT RAN FINE FOR A FEW DAYS AND THEN THERE WAS ANOTHER INCIDENT. I WAS AT ANOTHER STOPLIGHT AND MADE A RIGHT HAND TURN. THE CAR STALLED AGAIN AND WAS ABLE TO BE RESTARTED AFTER PLACING THE GEAR IN PARK. *TR
Power train, May 7, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO DECELERATE AND LOSE POWER INDEPENDENTLY. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TR
Power train, Engine, Fuel/propulsion system, May 1, 2013
ACCELERATING FROM A STOP AT GREEN TRAFFIC SIGNAL, MY 6 CYLINDER FUSION ACCELERATED TO APPROXIMATELY 25 MPH AND THE ENGINE STOPPED. I HAD NO PROBLEM COASTING INTO A NEARBY PARKING LOT ON MY RIGHT. I TURNED THE IGNITION OFF AND AFTER 10 SECONDS I RESTARTED THE ENGINE. I DROVE HOME WITHOUT INCIDENT AFTERWARDS. *TR
Power train, May 1, 2013
DRIVING TO WORK RUNNING FINE FIRST 18 MILES THEN STALLED AND WRENCH LIGHT CAME JUST LUCKILY WAS CLOSE TO WRECKER SERVICE. CAR WOULD START SLUGGISHLY BUT WHEN GAS PEDAL PUSHED STALLED AND CHECK ENGINE LIGHT AND WRENCH CAME ON. HAD TO HAVE IT TOWED TO THORNHILL FORD AT CHAPMANVILLE, WV. *TR
Power train, Apr 29, 2013
DRIVING ON STATE HIGHWAY AT 55 MPH. VEHICLE SHUDDERED, THEN LOST POWER THOUGH ENGINE WAS STILL RUNNING. NO RESPONSE WHEN ACCELERATOR PRESSED. "WRENCH" WARNING LIGHT ON. PULLED OFF THE ROAD, TURNED ENGINE OFF. RESTARTED ENGINE. WARNING LIGHT OFF. IT HAPPENED AGAIN TWICE YESTERDAY AND ONCE TODAY SO FAR. TOOK IT TO THE FORD DEALER WHO SAID THERE WAS NO CODE SHOWING ON THE COMPUTER DIAGNOSTICS. MECHANIC DROVE CAR AND WAS UNABLE TO REPRODUCE PROBLEM. INSTRUCTED TO RETURN VEHICLE TO DEALERSHIP IF PROBLEM PERSISTED, WHICH I EXPECT IT WILL. DEALERSHIP SAID THEY SUSPECT A THROTTLE BODY PROBLEM, BUT SINCE THE CODE DIDN'T SHOW ON THE DIAGNOSTIC AND THE CAR IS UNDER AND EXTENDED WARRANTY, THEY CANNOT REPLACE IT UNTIL IT DOES. *TR
Power train, Apr 17, 2013
DRIVING ON INTERSTATE AT 70MPH AND FELT A SHUTTER THEN LOST THROTTLE RESPONSE. PULLED OVER STARTED CAR TO ONLY HAVE RUN UNTIL ACCELERATOR WAS PRESSED, THEN VEHICLE WOULD QUIT RUNNING. FINALLY GOT A DUMMY LIGHT (WRENCH LIGHT ON DASH) AND LIMPED CAR HOME. DID SOME GOOGLE RESEARCH AND FOUND A MOUNTAIN OF COMPLAINTS OF THROTTLE BODY GOING BAD. WENT TO DEALER AND THEY WOULD NOT GIVE ANY HINTS WITHOUT HOOKING TO DIAGNOSTIC TOOL. DECIDED TO THROW $200 AWAY ON NEW THROTTLE BODY. I NOTICED THE PART NUMBER HAS CHANGED A LITTLE FROM ORIGINAL. I CAN ONLY ASSUME TO INCORPORATE A FIX FOR THE MASSIVE AMOUNT THAT ARE FAILING. I HOPE IT WORKS. *TR
Power train, Vehicle speed control, Engine, Apr 14, 2013
DRIVING ON HIGHWAY AT 65 MILES WENT CAR WOULD LOSE POWER AND COULDN'T ACCELERATE AND CAR STARTED TO SHAKE WHEN CAME TO A STOP, CUT CAR OFF, WAITED A MIN, CUT CAR ON, TOOK A COUPLE EXTRA CRANKS BEFORE TURNING OVER, AND CAR WORKED FINE THIS HAD HAPPENED 3 TIMES AND IS VERY RANDOM AND DANGEROUS. *TR
Power train, Electrical system, Apr 9, 2013
AS WE WERE DRIVING IN THE FREEWAY AT ABOUT 70 MPH ON APRIL 7TH 2013, THE CAR LOST POWER AND STALLED OUT IN THE MIDDLE LANE OF THE FREEWAY. AT THAT EXACT MOMENT THE CAR FELT LIKE IT JERKED HARD AND THEN STALLED AND THE LIGHT WITH THE WRENCH SYMBOL CAME ON IN THE DASHBOARD. THEN IT IMMEDIATELY DISAPPEARED AFTER BEING ON WHEN THE CAR JERKED AND STALLED. MANAGE TO PUT HAZZARD LIGHTS ON AND MAKE IT SAFELY TO THE FREEWAY SHOULDER WHERE THE CAR AFTER A COUPLE OF MINUTES TRYING AND WAITING STARTED AGAIN AS IF NOTHING HAPPENED. AFTER TURNING THE CAR OFF THE CAR WOULD NOT TURN BACK ON AND SOUNDED LIKE THE ENGINE WAS STRUGGLING TO KEEP UP AFTER THE CAR WAS JUMP STARTED. THE CAR THEN WAS MAKING SOUNDS IN THE ENGINE BAY AND MANAGED TO MAKE IT TO A GAS STATION COUPLE FEET AWAY AND THE CAR DIED AGAIN AFTER TURNING IT OFF TO REFUEL ONCE AGAIN HAD TO GET THE CAR JUMP STARTED. CAR ONCE AGAIN STARTED TO FEEL AND SOUND AS IF IT WAS STRUGGLING TO STAY STABLE. HAD THE CAR TOWED THE NEXT MORNING TO LOCAL FORD DEALERSHIP WHERE THEY REPLACED THE BATTERY AND INSTALL A NEW THROTTLE BOX. COMPUTER CODE AT DEALERSHIP DETERMINED CAUSE OF PROBLEM WAS DUE TO FAULTY THROTTLE BOX. *TR
Power train, Apr 5, 2013
CAR STARTED ROUGH, HAD VERY LITTLE POWER WHEN PULLING OUT OF GARAGE AND THE WRENCH LIGHT CAME ON. I COULD HARDLY MAKE IT TO THE NEXT DRIVE. PUT IN REVERSE AND PUT CAR BACK IN GARAGE. WHEN I TOOK IT INTO FORD FOR SERVICE THERE WERE NO CODES BUT THEY UPDATED THE COMPUTER HOPING IT WOULD FIX THE GLITCH. ON APRIL 4, 2011 IT HAPPENED AGAIN. THIS TIME I WAS STOPPED AT A LIGHT ON A HIGHWAY WHEN I GAVE IT GAS IT STARTED FORWARD, THE WRENCH LIGHT CAME ON AND ONCE AGAIN LITTLE TO NO POWER WHEN PRESSING ON THE ACCELERATOR. (I WAS LUCKY TO NOT GET REAR-ENDED.) I OUT ON THE HAZARDS AND SLOWLY COASTED INTO A PARKING LOT. I CALLED FORD AND HAD IT TOWED BACK TO THE DEALER. THIS TIME IT THREW CODES SO THEY WERE ABLE TO DETERMINE THE ISSUE WHICH WAS THE THROTTLE BODY AND IT WAS REPLACED. (THANKFULLY THIS WAS ALL UNDER WARRANTY.) THIS IS A VERY DANGEROUS ISSUE. I WAS 3 LIGHTS AWAY FROM GETTING ONTO THE INTERSTATE DURING RUSH HOUR TRAFFIC. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF THIS HAD OCCURRED ON THE INTERSTATE. *TR
Power train, Engine, Mar 15, 2013
WHILE DRIVING ON CRUISE CONTROL APPROXIMATELY 70 MPH, THE CAR LOST ALL ACCELERATION. THE ENGINE IS 4 CYL. ENGINE LIGHT CAME ON. COASTED TO RIGHT OF FREEWAY AND CAME TO A STOP. TURNED IGNITION KEY TO OFF AND THEN RESTARTED CAR. PLACED IN DRIVE AND DROVE AND ACCELERATED FINE THERE AFTER. *TR
Power train, Engine, Mar 12, 2013
I WAS GOING THROUGH A SCHOOL ZONE ON MY WAY TO WORK. WHEN I REACHED THE END OF SCHOOL ZONE I ATTEMPTED TO ACCELERATE BUT THE ENGINE WOULD NOT. THERE WAS NO THROTTLE RESPONSE AND THE ENGINE WAS IN A VERY ROUGH IDLE. I PULLED OVER, SHUT THE CAR OFF, WAITED ABOUT 5 MIN AND STARTED IT BACK UP. ON START-UP, THE ENGINE CRANKED A FEW EXTRA TIMES BEFORE IT FINALLY TURNED OVER. I WAS ABLE TO DRIVE AGAIN AFTER THAT BUT NOTICED THAT THE RPMS JUMPED AROUND WHEN I WAS IN THIRD GEAR BETWEEN 1500-2000 RPM. SEEING THE RPMS JUMP AROUND LIKE THAT MADE ME THINK THAT THE ENGINE WAS GOING TO LOSE POWER AGAIN, AS IT IS CHARACTERISTIC OF THIS PROBLEM. THIS IS THIRD TIME THIS HAS HAPPENED TO THE CAR. *TR
Power train, Mar 9, 2013
WHILE DRIVING, ENGINE COMPLETELY LOSES POWER AND WRENCH LIGHT ILLUMINATES ON DASHBOARD. PULL OFF OF ROAD AND STOP CAR AND REALLY ROUGH IDLE. TURN ENGINE OFF AND RESTART AND WRENCH LIGHT GOES OUT. ENGINE RUNS FINE AFTER. THIS CONTINUES TO OCCUR ON INTERMITTENT BASIS. SOMETIMES HAPPENS 3-4 TIMES WITHIN ABOUT 10 MILES. OTHER TIMES IT HAS GONE HUNDREDS OF MILES BETWEEN INCIDENTS. *TR
Power train, Engine, Mar 9, 2013
HAD THE VEHICLE FOR ABOUT A MONTH BUT HAD ONLY DRIVEN IT ABOUT 600 MILES. (FEB. 21, 2013 - 21,700 MILES) MY WIFE WAS DRIVING ALONG A 4 LANE ROAD DOING ABOUT 50 MPH WHEN SHE NOTICED THE CAR SUDDENLY LOSING POWER. SHE WAS IN THE LEFT HAND LANE WITH NO SHOULDER OR ROOM TO MOVE TO THE RIGHT LANE BECAUSE OF TRAFFIC AND WAS ALMOST REAR-ENDED BY A DUMP TRUCK WHO HAD NO IDEA SHE WAS RAPIDLY SLOWING DOWN BECAUSE SHE WASN'T PUTTING ON ANY BRAKE TO INDICATE THIS. SHE BROUGHT THE VEHICLE TO A STOP BUT IT WOULD NOT MOVE EVEN WHEN THE GAS PEDAL WAS DEPRESSED. SHE THOUGHT IT HAD STALLED BUT LATER TOLD ME SHE DIDN'T NOTICE ANY DASH LIGHTS ON. SHE TURNED THE KEY OFF AND RESTARTED IT AND IT RAN FINE THE REST OF THE WAY HOME. CALLED FORD DEALERSHIP WHERE IT WAS PURCHASED AND HE ASKED ABOUT ENGINE CODE LIGHTS (OF WHICH NONE WERE SHOWING ). HE SAID WITHOUT A CODE HE COULDN'T DO ANYTHING. ( MARCH 7, 2013 - 22,400 MILES ) TURNING A CORNER FROM A STOP THE CAR ACCELERATED AND THEN LOST POWER, ENGINE SEEMED TO SPUTTER AND RUN ROUGH, PULLED OVER AND STOPPED. WRENCH LIGHT ON DASH WAS ON, DEPRESSED ACCELERATOR PEDAL BUT NOTHING HAPPENED. ENGINE WAS RUNNING BUT TACHOMETER DIDN'T MOVE AT ALL WHEN ACCELERATOR WAS DEPRESSED. TURNED ENGINE OFF, RESTARTED, WRENCH LIGHT WENT OFF AND RAN OK. HAVE ALSO NOTED THAT TRANSMISSION SHIFTING IS NOT ALWAYS SHIFTING AS SMOOTH AS WHEN WE FIRST STARTED DRIVING IT. IT SEEMS TO JUMP OR LURCH IN AT LEAST ONE OF THE GEARS BUT THIS IS JUST AN INTERMITTENT PROBLEM RIGHT NOW. I WILL TAKE NOTE OF THIS AND REPORT BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Mar 8, 2013
I WAS DRIVING ON THE HIGHWAY AND I STARTED TO FEEL THE CAR JERK FORWARD SLIGHTLY ABOUT ONCE EVERY TEN SECONDS. ABOUT A MINUTE OR SO LATER I COULD NO LONGER ACCELERATE AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I COASTED TO A STOP AND PULLED OVER ONTO THE SHOULDER. WHEN I CAME TO A STOP THE RPMS WERE VERY ERRATIC AND BOUNCING BETWEEN 500-1000. I SHUT THE VEHICLE, WAITED A MINUTE, THEN STARTED IT BACK UP. ON START UP THE ENGINE CRANKED A COUPLE MORE TIMES THAN USUAL BUT FINALLY TURNED OVER. THE CAR RAN FINE AND I WAS ABLE TO CONTINUE DRIVING. *TR
Power train, Engine, Fuel/propulsion system, Mar 3, 2013
WHILE DRIVING AT HIGHWAY SPEED ON AN INCLINE, THE CAR LOST ALL PROPULSION POWER. AFTER SEVERAL SECONDS, THE CHECK ENGINE WRENCH LIGHT TURNED ON AND I PULLED OVER TO THE SIDE. SHUTTING DOWN THE VEHICLE, WAITING 1 MINUTE AND RESTARTING CLEARED THE CHECK ENGINE LIGHT AND RESTORED POWER. THE SAME THING HAPPENED 6 WEEKS LATER, WHILE IDLING AT A TRAFFIC LIGHT. AFTER RESTARTING, THE SYSTEM FAILED AGAIN 2 MINUTES LATER WHILE DRIVING ON LEVEL ROAD AT 15 MPH. THE CAR RESTED FOR 2 HOURS AND WAS THEN DRIVEN WITHOUT INCIDENT TO THE DEALER FOR REPAIRS. THE SERVICE TECHNICIAN PERFORMED EEC TEST, PPT AND COMPONENT TESTS, THEN REPLACED THE THROTTLE BODY. NO SUBSEQUENT INCIDENTS AFTER 1 WEEK. *TR
Power train, Engine, Feb 28, 2013
WHILE DRIVING TO WORK ONE DAY MY CAR SHUT OFF RIGHT AFTER A TURN GOING DOWN A HILL, THE DASH WAS ILLUMINATED AND NO LIGHTS WERE ON OTHER THAN THE DASH. I PUT THE CAR INTO PARK AND TURNED IT OFF THEN STARTED IT RIGHT BACK UP, IT RAN FINE AFTER THAT. THERE IS ANOTHER ISSUE AS WELL THOUGH, WHILE DRIVING IT HESITATED BY SHIFTING AT HIGHER RPM'S THAN IT SHOULD AND TOOK IT TO DEALER ON MONDAY FEBRUARY 25, 2013 AND THEY STILL HAVE IT WITH NO EXPLANATION AS TO WHY IT DID ANY OF THOSE THINGS THAT I MENTIONED. THE ONLY THING THAT THE SERVICE GUY SAYS IS "WELL UNTIL IT IS BILLED OUT I DO NOT KNOW WHAT IS GOING ON WITH THE CAR." I AM VERY FRUSTRATED AND JUST BOUGHT THIS CERTIFIED PRE OWNED TWO WEEKS AGO. THERE SHOULD BE A LEMON LAW ON CERTIFIED PRE OWNED CARS, THIS IS NOT COOL. IT HAS CAUSED A HEADACHE FOR ME AND NOW I AM STUCK PAYING FOR A CAR I CANNOT EVEN DRIVE RIGHT NOW. *TR
Power train, Feb 28, 2013
WHEN THIS VEHICLE HAS NOT BEEN DRIVEN FOR 24 HOURS, DRIVING IT THE NEXT DAY WILL CAUSE TRANMISSION FLARING. SPECIFICALLY, WHEN SHIFTING FROM 2ND TO 3RD GEAR (APPROX. AT 25 MPH), IT GOES TO NEUTRAL AND THEN BACKS INTO 3RD WITH A JUMP. THE TACHOMETER REGISTERS THE JUMP IN REV'S AS IT GOES TO NEUTRAL. VEHICLE HAS BEEN TO FORD DEALER 4 TIMES AND STILL HAS THE SAME PROBLEM. FORD HAS A TSB 11-9-9 THAT EXPLAINS THE PROBLEM WITH THEIR IDEA OF A FIX. THE FIX HAS BEEN APPLIED WITH NO DIFFERENCE. *TR
Power train, Feb 28, 2013
THIS IS A REPORT FOR A FORD FUSION WITH 45000 MILES. FIRST EVENT OCCURRED ON FREEWAY DRIVING 65 MPH. CAR JUST STOPPED ACCELERATING AND WRENCH LIGHT CAME ON BUT I WAS ABLE TO PULL OVER TO SHOULDER AND CALL AAA. WHEN THEY ARRIVED I TURNED OFF CAR AND TURNED CAR BACK ON AND CAR "RESET" ITSELF TO NORMAL OPERATION. I GARAGED THE CAR FOR SEVERAL WEEKS AND TRIED TO RESEARCH PROBLEM BUT NOTHING CONFIRMED. I DROVE AGAIN A COUPLE OF WEEKS LATER (AGAIN 50 MPH) ON HIGHWAY AND SAME BEHAVIOR AND MADE IT TO SHOULDER. TURNED CAR OFF AND ON TO "RESET". THIS IS EXTREMELY DANGEROUS AND LIFE THREATENING (MAY GET REARENDED OR NOT HAVE ABILITY TO PULL OVER...) GOT CAR TO BICKFORD FORD SERVICE. THEY SAID THEY HAVE ONE OTHER 2011 FORD FUSION WITH SAME ISSUE (NUMEROUS REPORTS OF THIS ON INTERNET BUT AS OF YET NO RECALL) OTHER CAR WAS COVERED UNDER EMISSION WARRANTY TO REPLACE THROTTLE CABLE BECAUSE THAT CAR WAS FROM CALIFORNIA. MINE IS NOT. $460 LATER... SAVE RECEIPT AND HOPE THIS ISSUE IS LISTED AS RECALL FOR REIMBURSEMENT. THIS IS A REAL SAFETY ISSUE!!!! *TR
Power train, Feb 28, 2013
I WAS TRAVELING DOWN A BUSY ROAD DURING MORNING RUSH HOUR AND OUT OF NO WHERE THE CAR WOULDN'T MOVE. AS I PUSHED THE GAS PEDDLE IT WOULDN'T GO AND THE WRENCH LIGHT ON THE DASH CAME ON. I ALMOST WAS HIT FROM THE CAR BEHIND ME. I THEN PUT MY FLASHERS ON AND WENT TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT UP AGAIN AND THE WRENCH LIGHT WENT OFF AND RAN OK. I RAN THE VEHICLE REPORT FROM THE MICROSOFT SYNC ON THE CAR AND NO WARNINGS CAME UP. WHILE COMING HOME IT DID THE SAME THING AGAIN DURING EVENING RUSH HOUR TRAFFIC NEARLY GETTING HIT FROM BEHIND AGAIN. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AND STARTED IT UP AGAIN. IT RAN FOR ANOTHER 9 MILES AND DID THE EXACT SAME THING AGAIN. WHILE DRIVING TO THE DEALERSHIP IT DID THIS TWO MORE TIMES. I JUST GOT A PHONE CALL FROM THEM SAYING IT WAS THE THROTTLE BODY. AFTER GOING ONLINE AND READING OTHER PEOPLE HAVING THE EXACT SAME ISSUE AND ABOUT BEING INVOLVED IN ACCIDENTS THEMSELVES NOT REALLY SURE WHY THIS HASN'T BEEN RECALLED!!!!!!!!!!!!!!!!!!!!!!!! THANK GOD SOMEONE WAS LOOKING OUT FOR ME YESTERDAY BECAUSE THE ROADS WERE SLICK AND IT WAS SNOWING REALLY HARD. NOW I HAVE TO PAY $388.00 TO HAVE SOMETHING FIXED THAT SHOULD'VE BEEN RECALLED IN THE FIRST PLACE. *TR
Power train, Engine, Feb 27, 2013
I PURCHASED A 2011 FORD FUSION SE ON FEBRUARY 22, 2013. I DROVE AN HOUR AND 15 MINUTES TO THE DEALERSHIP TO GET THIS VEHICLE. ON MY DRIVE HOME, I WAS SORT OF SKEPTICAL ABOUT THE CAR BECAUSE ON THE RIDE BACK, UP AND DOWN THE HILLS, I COULD FEEL A SLIGHT UNEASINESS OF THE CAR BUT THOUGHT THAT WAS JUST THE HOW IT WAS. THE NEXT THREE DAYS IT DROVE FINE AROUND TOWN. ON THE FOURTH DAY, ON MY WAY PULLING INTO WORK, I BRAKED AT THE STOP SIGN TO LET TRAFFIC GO AND AS I LET OFF THE BRAKE THE CAR DID NOT GO ANYWHERE. I SAT THERE ABOUT 3 OR 4 MINUTES BEFORE I COULD GET IT TO GO. ONCE I GOT HOME, I LEFT OUT TO GO TO A STORE AND PARKED TO GO INSIDE. I CAME OUT AND THE CAR WOULD NOT REVERSE. IT TOOK ME ABOUT 15 MINUTES OF CONSTANTLY CRANKING IT, SHIFTING GEARS AND PRESSING THE GAS BEFORE I COULD GET IT TO MOVE AGAIN. I LOVE THE CAR AND ITS FEATURES BUT I HATE THAT THIS IS HAPPENING. WHAT CAN BE DONE TO KEEP THE CAR AND AVOID THE PROBLEMS WITH IT? *TR
Power train, Engine, Feb 27, 2013
I HAD JUST GOT OFF THE HIGHWAY AND WAS IN RUSH HOUR TRAFFIC. TRAFFIC HAD COME TO A COMPLETE STOP. WHEN TRAFFIC STARTED TO MOVE I ATTEMPTED TO ACCELERATE AND THE ENGINE RPMS IMMEDIATELY DROPPED TO AROUND 500 AND WERE VERY ERRATIC. THE ENGINE WAS RUNNING VERY ROUGH AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I WAS UNABLE TO ACCELERATE AND HAD TO IDLE THE CAR OFF THE ROAD TO A NEARBY PARKING LOT. I TURNED OFF THE CAR AND LOOKED UNDER THE HOOD BUT COULDN'T SEE ANYTHING WRONG. I STARTED THE CAR BACK UP AND IT RAN FINE; THE AMBER WRENCH LIGHT WAS NO LONGER ILLUMINATED. I TOOK IT TO AUTOZONE TO HAVE THE OBD2 CODES READ BUT IT DIDN'T SHOW ANY CODES. *TR