2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: service brakes
194 reports, newest first. Show all
Steering, Service brakes, Feb 28, 2021
WHILE DRIVING SLOWLY INTO A PARKING LOT TO CHECK REAR WHEEL SOUNDS, MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE DASH. EXTREMELY DIFFICULT TO TURN WHEEL AND COULD NOT BACKUP. DEALER DIAGNOSIS ON 2/23/21 WAS "REAR CALIPERS SEIZED" AND STEERING GEAR NEEDS REPLACEMENT.
Service brakes, Feb 27, 2021
THE BRAKE PEDAL WENT DOWN TO THE FLOOR BOARD WHEN TRYING TO STOP AT A TRAFFIC LIGHT AND 2 WEEKS LATER AT A STOP SIGN. THE PEDAL SINCE THE 1ST TIME IS A BIT SOFT.
Service brakes, Feb 10, 2021
LOST BRAKE PEDAL, GOES TO FLOOR ABS MODULE BAD ON MY 2011 FUSION. FORD IS AWARE OF THIS ISSUE AND WONT DO NOTHING ABOUT IT..SEVERE SAFTY ISSUE
Service brakes, Forward collision avoidance, Feb 1, 2021
BRAKES ALWAYS NEED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP SINCE THE CAR WAS PURCHASED
Service brakes, Jan 22, 2021
WHILE DRIVING ON A CITY STREET, I WAS COMING TO A STOP SIGN. THERE WAS SNOW ON THE ROAD AND THE ABS KICKED IN, AND THE PEDAL WENT TO THE FLOOR. SINCE THEN THE PEDAL GOES TO THE FLOOR EVERY TIME I USE THE BRAKES.
Service brakes, Jan 8, 2021
FOLLOWING AN ABS BRAKE EVENT, MY BRAKE PEDAL WAS NOTED TO SINK SLOWLY TO THE FLOOR WHEN BRAKING. NO FLUID WAS LOST. I READ THE RECALL NOTICE DETAILS FOR THE HCU ON AN 2010 FUSION (19S54). FROM THIS, I WAS ABLE TO DETERMINE THAT IF I BRAKED ON GRAVEL, I COULD CAUSE THE ABS TO ACTIVATE AND CORRECT THE ISSUE. THAT WORKED GREAT FOR SEVERAL WEEKS, BUT WHILE MY DAUGHTER WAS DRIVING THE CAR, THE SINKING PEDAL ISSUE RESUMED. SHE IS NOT AN EXPERIENCED DRIVER. I'D LIKE TO TAKE IT TO THE FORD DEALER FOR DIAGNOSIS AND REPAIR. I SEE THE INVESTIGATION 19S54 INCLUDED 2006 TO 2012 MODELS; HOWEVER, THE RECALL FOR SOME REASON ONLY COVERS TO 2010. WHAT'S UP? CAN I GO GET MY CAR FIXED? OR DO I NEED TO WAIT UNTIL MY DAUGHTER HAS AN ACCIDENT?
Service brakes, Hydraulic, Electrical system, Traction control system, Jan 4, 2021
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS, EMERGENCY AUTOMATIC BRAKING, TRACTION CONTROL, AND SERVICE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT EXCESSIVE FORCE WAS NEEDED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO LUCAS FORD (900 US-130, BURLINGTON, NJ 08016) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,262.
Service brakes, Dec 31, 2020
I WAS DRIVING MY 2011 FORD FUSION HYBRID AT AROUND THIRTY MPH ON A CITY STREET AND MY BRAKE SYSTEM WARNING LIGHT POPPED UP ON THE DASHBOARD. AS SOON AS THAT HAPPEN I HAD NO BRAKES, AND THERE WAS NO RESISTANCE IN THE BRAKES. THEY WENT STRAIGHT TO THE FLOOR, LUCKILY I WAS ABLE TO STOP THE CAR WITH MY EMERGENCY BRAKE. I RESTARTED THE CAR AND THE BRAKES WORKED FINE AFTER THAT.
Service brakes, Dec 31, 2020
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTENDED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY STOP. AFTER RESTARTING THE VEHICLE, THE BRAKES OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Service brakes, Dec 19, 2020
ACTIVATION OF THE ANTI-LOCK BRAKING SYSTEM CAUSES A LOSS OF BRAKING - PEDAL GOES NEARLY TO THE FLOOR. THE CONDITION CAN SOMETIMES BE REVERSED BY RAPID PUMPING OF THE BRAKES. SUSPECT FAULTY HYDRAULIC CONTROL UNIT (HCU) - STICKING VALVES. THE 2011 MODELS SHOULD ABSOLUTELY HAVE BEEN COVERED IN THE RECALL FOR 2008-2010 MODELS. PLEASE AD THIS MODEL YEAR TO NHSTA 19V904000. THIS IS A KNOWN DANGER AND FORD MUST BE HELD RESPONSIBLE FOR THE DEFECT/RESOLUTION. THANKS!
Service brakes, Nov 11, 2020
ALL OF A SUDDEN MY BRAKES STARTED GOING ALL THE WAY TO THE FLOOR AND IT BECAME INCREDIBLY DIFFICULT TO STOP THE CAR. MY ABS SYSTEM AND HYDRAULIC CONTROL VALVE WERE REPLACED IN NOVEMBER OF 2019. THE SAME THING HAPPENED TO ME ON 11/10/2020. MY CAR IS CURRENTLY IN THE SHOP AND THEY SAY IT'S THE SAME PROBLEM AGAIN.
Service brakes, Oct 3, 2020, fire
WHILE DRIVING IN TRAFFIC ON A CITY STREET AT ABOUT 45 MPH, THE BRAKES STOPPED WORKING SO THAT WE WERE UNABLE TO FULLY STOP SAFELY. THERE WAS SMOKE COMING OUT OF A TIRE AND BURNING INSIDE OF THE WHEEL. THE ABS SYSTEM SUDDENLY STOPPED WORKING AND WE WERE LUCKY THAT WE DIDN'T HIT ANYONE.
Service brakes, Aug 26, 2020
AT AROUND 125000 MILES I WAS DRIVING ON A CITY ROAD AROUND 20 MILES PER HOUR. I HIT MY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I PARKED THE VEHICLE AND PUMPED THE BRAKES WHILE THE VEHICLE WAS OFF AND THE BRAKE REGAINED FULL PRESSURE. I TOOK THE VEHICLE TO PEP BOYS AND THEN TO THE FORD DEALERSHIP. NEITHER AUTO SHOP COULD FIND ANYTHING WRONG WITH THE SYSTEM. AT ABOUT 130000 MILES I WAS ON AN EXIT RAMP SLIGHTLY TURNING MY VEHICLE AND ATTEMPTED TO BRAKE AT ABOUT 30 MPH, THE BRAKE WENT TO THE FLOOR AGAIN. I WAS NOT ABLE TO REGAIN PRESSURE IN THE BRAKES. I TOOK THE VEHICLE TO PEP BOYS, THEY TOLD ME THE MASTER CYLINDER AND BRAKE BOOSTER NEED TO BE REPLACED. I HAD A MECHANIC REPLACE BOTH PARTS. THE BRAKES STILL DIDNT WORK. THE VEHICLE IS CURRENTLY WITH FORD, THEY STATE THE MASTER CYLINDER IS LEAKING SO THAT PART NEEDS TO BE REPLACED AND THE SYSTEM NEEDS TO BE FLUSHED. I SEE MANY COMPLAINTS ABOUT THE SAME ISSUE WITH THIS VEHICLE AND OTHER YEARS OF THE FORD FUSION. NOT SURE IF THIS WILL BE A SOLUTION TO THE ISSUE.
Service brakes, Aug 11, 2020
BRAKES VERY SOFT AT LOW SPEEDS. VERY DIFFICULT TO STOP!
Service brakes, Aug 4, 2020
II WAS IN A PARKING LOT AND PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR AND DID NOT STOP THE CAR. I HAD TO PUMP THE BRAKE PEDAL TO GET THE CAR TO STOP. I HAD TO CONTINUE TO PUMP THE BRAKES ANY TIME I TRIED TO SLOW DOWN OR STOP THE REST OF THE WAY HOME. I STOPPED DRIVING THE CAR AS THE BRAKES ARE NOW UNRELIABLE BUT I AM TAKING IT IN TO THE DEALER TODAY FOR REPAIR. WHEN THE BRAKES STOPPED WORKING THE ABS LIGHT CAME ON.
Service brakes, Jul 18, 2020
WHILE DRIVING, BRAKES WILL INTERMITTENTLY HAVE EXCESSIVE TRAVEL. CAR EVENTUALLY DOES STOP BUT IT DOES REQUIRE INCREASED PEDAL TRAVEL AND INCREASED EFFORT ON THE DRIVER'S PART. SOMETIMES IT IS SELF CORRECTING BUT CURRENTLY IT IS STILL HAPPENING AND HAS NOT SELF-DIRECTED. THE LAST TIME IT HAPPENED WE WERE ON THE INTERSTATE AND HIT A POTHOLE. AFTER WE HAD THE POTHOLE THE BRAKING ISSUE BEGAN. I BELIEVE IT HAS SOMETHING TO DO WITH THE ABS SYSTEM. THIS HAS BEEN HAPPENING FOR OVER A YEAR BUT IT USUALLY SELF CORRECTS. IT'S BEEN ALMOST A MONTH AND IT HAS NOT CORRECTED ITSELF YET.
Steering, Electronic stability control (ESC), Service brakes, Jul 15, 2020
THE CAR IS VERY UNSAFE.
Electronic stability control (ESC), Service brakes, Jul 14, 2020
HI, MY NAME IS [XXX] AND I OWN A 2011 FORD FUSION. IN NOVEMBER OF 2019, I NOTICED MY BRAKES ACTING DIFFERENTLY ALMOST IN AN INSTANT. EVERYTHING WAS FINE AND NORMAL WHEN I STOPPED MY CAR AND WHEN IT WAS TIME TO GO AGAIN, I IMMEDIATELY COULD SENSE A DIFFERENCE IN THE PERFORMANCE. I DROVE IT AROUND FOR A WHILE AND WAS AWARE I WAS HAVING TO PUMP THE PEDAL TO GET IT TO STOP THE VEHICLE. IT WAS FRIGHTENING TO GET USED TO BECAUSE THE FIRST COUPLE TIMES I WOULD PUMP NOTHING WOULD HAPPEN AND THEN IT WOULD CATCH UP AND WORK PARTIALLY. ENOUGH TO STOP THE CAR BUT WITH MUCH MORE DIFFICULTIES. I TOLD MY FAMILY WHAT I WAS EXPERIENCING BECAUSE I WAS USING MY CAR FOR MY JOB AS A DOORDASH DELIVERY DRIVER. THEY TOLD ME WITH AS MUCH DRIVING AS I HAVE TO DO, THAT I DON'T NEED TO BE ON THE ROAD WITH THIS ISSUE. LONG STORY SHORT, MY BRAKES STILL AREN'T REPAIRED. I'VE SPENT CLOSE TO 3,500 ON REPAIRS BETWEEN 3 DIFFERENT MECHANICS. I EVEN TOOK OUT A $1200 LOAN FOR ONE LAST SHOT AND IT GOT ME KNOW WHERE. SO I AM HAVING TO PAY AROUND $1800 BACK TO THE LOAN COMPANY. I STILL OWE MONEY TO MY MOM, GRANDMAS, AND GRANDPAS FOR HELPING. A LITTLE OVER A THOUSAND TO EACH AND I HAVE TO PAY OFF THE LOAN. THE WORST PART IS I HAVE NOT BEEN ABLE TO WORK SINCE THEN. SO I HAVE NO WORK HISTORY OR PROOF OF INSURANCE SINCE THEN. I AM ALSO GETTING MAIL SAYING I OWE $367 BY AUGUST 2ND OR THEY WILL REPO MY CAR. I WISH I COULD JUST GET THIS REPAIRED SO I WON'T HAVE TO LOSE THE CAR AFTER ALL THIS AND STILL PAY WHAT I OWE ON IT, ALSO MESSING UP MY CREDIT. ALSO HAVING PAID WAY MORE THEN THE CAR IS WORTH. AND THERE ARE MANY COMPLAINTS OF THE SAME SORT WITH OTHER OWNERS OF THIS MAKE AND MODEL. IT'S JUST BEEN AN EXTREMELY STRESSFUL SITUATION FOR ME AND MY FAMILY. MY FAMILY HAS EVEN BEGUN TO BE UPSET WITH ME BECAUSE THE MONEY INVESTED WASN'T WORTH ANYTHING AND I HAVE NO WAY OF PAYING THEM BACK. I LIVE ON MY OWN RENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Service brakes, Jul 3, 2020
WHILE DRIVING TO A STOP I BRAKED AND ALL ABS , TRACTION CONTROL, ETC LIGHTS CAME ON SUDDENLY AND BRAKE PEDAL WENT ALL THE WAY DOWN AND COULDN'T STOP. SO I PULLED EMERGENCY BRAKE AND SKID INTO TRAFFIC , LUCKILY MISSED OTHER VEHICLES
Service brakes, Jun 29, 2020
BRAKES INTERMITTENTLY DO NOT COMPLETELY ENGAGE AFTER VEHICLE IS INITIALLY STARTED. BRAKES FEEL SOFT AND FEELS LIKE ANTI-LOCK BRAKES ENGAGE. PROBLEM LASTS ABOUT 30-45 SECONDS AFTER VEHICLE IS STARTED. *TR
Service brakes, Jun 26, 2020
2011 FORD FUSION SEL, 97,800 MILES. BREAK PEDAL EXCESSIVE TRAVEL INCIDENT # 1, APPROXIMATELY APRIL TIME FRAME. BRAKE FLUID FLUSH WAS PERFORMED. INCIDENT # 2, 7 WEEKS LATER, DRIVING STRAIGHT ROAD DECELERATING FROM 45 MPH AND BRAKING FOR A RED LIGHT WITH CARS AHEAD, PEDAL WENT TO THE FLOOR, FINALLY CAUGHT AT BOTTOM. VEHICLE IS NOW AT FORD DEALER, RECOMMENDATION WAS TO REPLACE ABS HYDRAULIC CONTROL UNIT AT A COST OF $1,000.00. REPAIRS ARE PROCEEDING. THIS APPEARS TO BE THE SAME ISSUE IDENTIFIED IN SAFETY RECALL 19S54 - ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION - 2006 - 2010 FOR LINCOLN & MERCURY. UNDER NHTSA COMPLAINTS FOR 2011 FORD FUSION - SERVICE BRAKES (AND HYDRAULIC), 98 CASES ARE REGISTERED WITH A VERY HIGH PERCENTAGE OF THE CASES IDENTIFYING EXCESSIVE BRAKE PEDAL TRAVEL. I PERSONALLY FEEL THAT 2011 AND POSSIBLE 2012 MODEL YEARS SHOULD BE INCLUDED IN THE RECALL. FAILURE MODE WAS IDENTIFIED AS HYDRAULIC CONTROL VALVES WITHIN THE HCU EXPERIENCE CORROSION AND BECOME STUCK. THE BRAKES OPERATE FINE WHEN THEY ARE WORKING, BUT THE VEHICLE CAN NOT BE TRUSTED DUE TO THE BRAKE SYSTEM INTERMITTENT BEHAVIOR. *TR
Service brakes, Jun 1, 2020
THE CAR HAS THE EXACT SAME ISSUE AS IN RMISC-19V904-0442. BRAKES GET SPONGY AND INEFFECTIVE AFTER ABS ACTIVATION DUE TO A STICKY VALVE. FORD NEEDS TO EXPAND THIS RECALL AT LEAST TO 2006-2012 AND PROBABLY ALSO TO MAZDA3'S WHICH USE THE SAME BRAKE PARTS. THERE ARE NUMEROUS REPORTS OF THIS ISSUE OCCURRING ON 2011 FUSIONS WHICH ARE LARGELY THE SAME AS THE 2010'S. *TR
Electronic stability control (ESC), Service brakes, May 9, 2020
MY FORD FUSION SPORT WAS MANUFACTURED IN JULY OF 2010 AND THE ANTI-LOCK BRAKE HYDRAULIC CONTROL UNIT HAS STOP FUNCTIONING ACCORDING TO THE AUTONATION OF ORANGE PARK FLORIDA SERVICE DEPARTMENT. THIS SHOULD BE COVERED BY SAFETY RECALL 19S54. *TR
Service brakes, Apr 29, 2020
I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET AND BRAKES ALL OF A SUDDEN WERE NOT WORKING PROPERLY. THEY WENT ALL THE WAY TO THE FLOOR AND ALL THE WARNING LIGHTS CAME UP ON THE DASH. HAD TO PULL OVER AND HAVE VEHICLE TOWED. THIS HAD ALSO HAPPENED A COUPLE DAYS BEFORE IN A PARKING LOT WHERE I WAS ABLE TO PULL OVER AND GET VEHICLE STOPPED. I WAITED A WHILE AND WHEN I TURNED THE VEHICLE BACK ON THE PROBLEM WAS NO LONGER THERE. WHEN IT HAPPENED THE SECOND TIME I NO LONGER FELT IT WAS SAFE TO DRIVE SO HAD IT TOWED TO A FORD DEALERSHIP. IT WAS REPAIRED AND I HAVE NOT HAD ANOTHER ISSUE.
Service brakes, Hydraulic, Mar 2, 2020
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE CONTROL UNIT. *LD THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS