2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: service brakes
194 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Service brakes, Jun 25, 2019
CAR CAME UP WITH "SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW" ERROR CODES.
Service brakes, Jun 19, 2019
MY 2011 FORD FUSION HYBRID HAD FRONT END REBUILT. THEN ABOUT 2 WEEKS LATER THE RIGHT FRONT BRAKE COMPRESSED AND WOULD NOT RELEASE. THIS WAS ON ORANGE AVE. ORLANDO FL. I HAD TO HAVE THE CAR TOWED TO TROPICAL FORD AS THE BRAKE WAS FROZEN IN A COMPRESSED POSITION. MILEAGE AROUND 116,000, THEY REPLACED THE RIGHT FRONT CALIPER, TURNED THE ROTOR AND REPLACED THE PADS. THEN AT 117,000 MILES THE SAME THING HAPPENED AFTER HITTING A BUMP. THE SAME BRAKE FROZE IN A COMPRESSED POSITION. THIS TIME ON TRADEPORT DR. ORLANDO, FL. HAD TO DRIVE TO SAME DEALERSHIP. NOW THEY TELL ME THAT IT IS PROBABLY THE HCU/PCM THAT NEEDS REPLACED AND IS APPARENTLY A COMMON PROBLEM IN FUSIONS AND AT LEAST ONE OTHER MODEL. THEY SAID A PIN GOES BAD AND CAUSES THE BRAKES TO ENGAGE OR COMPRESS AND WILL NOT RELEASE. THIS IS A SERIOUS SAFETY ISSUE AS I WAS ALMOST HIT DUE TO THE SUDDEN STOP AND A RECALL NEEDS TO OCCUR,. THIS MAY BE OUT OF WARRANTY BUT IS CLEARLY A MANUFACTURING / SUPPLIER ISSUE!
Service brakes, Mar 28, 2019
AS I WAS DRIVING ON THE EXPRESSWAY I TRIED SLOWING DOWN BUT MY BRAKES WOULDN'T STOP I HAD TO PUSH THEM ALL THE WAY TO THE GROUND SO I PULLED OVER AT GAS STATION PUT BRAKE FLUID IN AND IT HELP BUT THE NEXT DAY IT'S DOIN IT AGAIN I LOOK AND SEE THE BREAK FLUID LEAKING OUT
Service brakes, Mar 12, 2019
THE BRAKE PEDAL OCCASIONALLY HAS LITTLE RESISTANCE AND GOES TO THE FLOOR. THIS CAR HAS BECOME SCARY TO DRIVE. I ASSUME THIS IS THE SAME ISSUE I HAVE READ ABOUT CONCERNING ABS.
Service brakes, Feb 28, 2019
WHEN DRIVING MY 2011 FORD FUSION GOING STRAIGHT ON CLEAR ROAD THE BRAKES FAIL AFTER HITTING A BUMP AND OR POTHOLE WHILE PRESSING ON THE BRAKES. ITS LIKE A " PERFECT STORM" IN ORDER TO DUPLICATE IT. YOU HAVE TO BE DRIVING AND ALMOST AT THE SAME TIME PRESS THE BRAKE AND HIT THE BUMP/POTHOLE. THE BRAKES FAIL. THE PEDDLE GOES ALL THE WAY DOWN TO THE FLOOR. ALMOST HITTING THE CAR IN FRONT OF ME. TO STOP THE CAR I HAD TO PUMP THE BRAKES WHILE CAR STILL IN MOTION FOR IT TO STOP. EVENTUALLY THE BRAKES COME BACK AFTER FRANTICALLY PUMPING THE BRAKES. THIS IS THE THIRD TIME NOW. I CAN'T DO THIS ANYMORE I'M SCARED THAT I MAY DIE IN A CRASH WITH ME AND MY FAMILY.
Service brakes, Feb 27, 2019
ABS UNIT MAKES BRAKES GO TO FLOOR.STARTED AFTER A QUICK STOP
Service brakes, Feb 12, 2019
BRAKE PEDAL FEEL IS SPONGY AND TRAVELS ALMOST TO THE FLOOR BEFORE BRAKES ENGAGE.
Service brakes, Jan 9, 2019
I HAVE EXPERIENCED AN UNEXPECTED DECREASE IN MY VEHICLE'S BRAKING EFFECTIVENESS AFTER NEEDING TO BRAKE STRONGLY IN THE RAIN. MY BRAKE PEDAL HAS GONE SOFT AND FEELS LIKE IT IS GOING TO THE FLOOR. AT FIRST, I WAS UNABLE TO STOP WITHIN MY DESIRED STOPPING DISTANCE WHEN COMING TO A COMPLETE STOP AND HAD A COUPLE NEAR COLLISION EXPERIENCES WHILE IN MOTION ON THE HIGHWAY DURING TRAFFIC. I HAVE HAD TO ADJUST MY BRAKING THOUGH I FEEL VERY UNSAFE. I HAVE READ SEVERAL ARTICLES THAT THIS HAS BECOME AN ISSUE WITH 2006-2012 FORD FUSIONS (MINE IS A 2011) AND IS DUE TO A MALFUNCTION WITH THE HYDRAULIC CONTROL UNIT. I DECIDED TO TAKE MY VEHICLE TO FORD TO DIAGNOSE THE ISSUE AND THEY JUST REPORTED THAT THERE IS "DEFINITELY AN ISSUE WITH YOUR BRAKES" AND THEY "THINK" IT'S THE HYDRAULIC CONTROL UNIT BUT THEY "AREN'T SURE". NOW I'M LEFT WITH THE OPTION TO EITHER PAY THOUSANDS FOR WORK THEY AREN'T SURE WILL RESOLVE THE ISSUE OR CONTINUE DRIVING WITH THIS DEFECT.
Service brakes, Dec 17, 2018
TAKATA RECALL I WAS COMING TO A STOP LIGHT AND SUDDENLY IT REQUIRED MUCH MORE PRESSURE TO STOP THE VEHICLE. NOW MY BRAKES HAVE TO GO ALMOST TO THE FLOOR TO STOP THE CAR.
Service brakes, Dec 1, 2018
THIS VEHICLE IS MY 8 MONTH PREGNANT WIFE'S DAILY DRIVER. SHE DROVE TO THE STORE AND BACK AND HAD NOTICED THAT THE BRAKE PEDAL WAS SOFT FEELING. SO I CHECKED IT OUT MYSELF AND SURE ENOUGH THE BRAKE PEDAL GOES DOWN OVER HALF WAY TO FLOOR BEFORE YOU FEEL ANY PRESSURE SOMETIMES CLOSER TO THE FLOOR. SHE TOLD ME THAT THE ABS WAS TRIGGERED ON HER WAY TO THE STORE. WE HAD A BIG SNOW STORM A DAY BEFORE SO IT WAS SLICK OUT. THE ABS ONLY CLICKED FOR A SPLIT SECOND COMING TO A STOP LIGHT AND THAT'S WHEN THE BRAKES STARTED BEING SOFT AFTER THE ABS KICKED IN FOR A SPLIT SECOND. WE HAVE OWNED THIS CAR FOR A FEW YEARS NOW BOUGHT IT WITH ONLY 68,000 MILES. THE CAR NOW HAS 133,100 MILES ON IT AND THIS IS FIRST TIME WE HAVE HAD THE ABS TRIGGERED AND NOW THIS PROBLEM HAS SHOWED UP. SEEMS TO BE A COMMON PROBLEM WITH THESE CARS AND A VERY UNSAFE ONE. MY WIFE IS STARTING TO THINK THIS ISN'T A SAFE CAR FOR US HAVING OUR FIRST CHILD BEING IN IT AND MAKING TRIPS.
Service brakes, Nov 19, 2018
AT ROUGHLY 100,000 MILES BRAKE PEDAL WOULD ON OCCASION FEEL SQUISHY. BRAKE PEDAL TRAVEL WOULD INCREASE REQUIRING MORE EFFORT TO STOP. IT WAS INTERMITTENTLY AT FIRST AND WOULD ONLY ACT UP ONCE OR TWICE A MONTH THE CAR IS A DAILY DRIVER, I LIVE IN A RURAL AREA AND DRIVE COUNTRY ROAD EVERY DAY APPROXIMATELY 12 MILES A DAY. THE MAJORITY OF THE MILES ON THE CAR ARE AT SPEED OF 55MPH OR MORE. VERY LITTLE STOP AND GO TRAFFIC WHICH REQUIRES EXCESSIVE BRAKE USE. NOW THE CAR HAS 105,000 MILES AND THE BRAKE TRAVEL IS ALWAYS LONG AND SQUISHY. THEY NEVER FEEL SOLID LIKE THEY USE TO. STOPPING POWER IS STILL STRONG WHEN YOU STAND ON THEM. ANTI LOCKS STILL WORK AS I'VE STOOD ON THE BRAKES IN SLICK WEATHER AND CAN HERE THE ANTILOCK SYSTEM CHATTER AND FEEL THE PEDAL PULSE. SEEM TO BE A PROBLEM OTHER PEOPLE ARE HAVING AFTER GOOGLING IT SO I WANTED TO THROW IN MY SITUATION.
Service brakes, Nov 14, 2018
WHEN DRIVING THE VEHICLE THE BRAKE PEDAL BECAME SPONGY AND WENT TO THE FLOOR NOT STOPPING THE CAR. WHEN IT WAS CHECKED OUT THE MECHANIC SAID THE ABS HYDRAULIC PUMP IS BAD.
Service brakes, Oct 31, 2018
SUDDEN UNEXPECTED FAST FADING OF BRAKES, PUMPING HELPS A LITTLE. , HAPPENS WHEN VEHICLE IS STATIONARY OR MOVING, STRAIGHT OR TURNING
Service brakes, Oct 19, 2018
WHILE DRIVING, ON A CITY STREET, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR,.. I HAD TO PUMP THE BRAKES TO GET BACK THE PRESSURE. THIS HAPPENED SEVERAL TIMES, DRIVING, AND ALSO WHILE I WAS PARKED AND HAD JUST PUT THE CAR IN REVERSE TO PULL OUT OF A PARKING SPOT. I TOOK IT TO MY MECHANIC, WHO INSPECTED THE BRAKES (WHICH WERE LESS THAN A YEAR OLD),. HE CHECKED THE MASTER CYLINDER AND FOUND NOTHING WRONG, AND BRAKE FLUID WAS ACCURATE. THE BRAKES CONTINUED TO LOOSE PRESSURE FROM TIME TO TIME, SO I TOOK IT TO ANOTHER MECHANIC, WHO FOUND NOTHING WRONG WITH BRAKES, MASTER CYLINDER, NO LEAKS, AND ABS HYDRAULIC SYSTEM SHOWED NO WARNINGS. IN RESEARCHING INTERNET COMPLAINTS, I HAVE FOUND MANY COMPLAINTS OF THE SAME NATURE.
Service brakes, Oct 18, 2018
I WAS DRIVING ABOUT 45 MPH, APPROACHING A STOPLIGHT WHEN I WENT TO PRESS THE BRAKES AND THE CAR DIDN'T SLOW DOWN. I HAD TO PUSH THE BRAKE PEDAL COMPLETELY TO THE FLOOR AND NARROWLY MISSED A SEMI THAT WAS TURNING AT THE MOMENT. THERE WAS NO WARNING LIGHT ON THE DASH OR ANYTING TO INDICATE THAT THE ABS FAILED. IT TAKES A LONGER DISTANCE TO STOP THE CAR, THERE IS LITTLE TO NONE BRAKE PRESSURE AND I CAN NOT MAKE SUDDEN STOPS. I WAS TOLD IT WAS THE ABS MODULE AND IT FAILED. FORD WANTS OVER $1,000 TO GET THIS FIXED. I RESEARCHED AND THIS SEEMS TO BE A STANDARD PROBLEM FOR THE 2011 FUSION. AN INVESTIGATION WAS OPENED EARLIER THIS YEAR INTO FORD DUE TO THE MANY ABS COMPLAINTS. THEY HAVE KNOWN ABOUT THIS FOR YEARS AND HAVE YET TO ISSUE A RECALL. THERE SHOULD BE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE.
Steering, Service brakes, Oct 12, 2018
MY SON WENT TO MOVE PUT OF HIS PARKING SPACE AND THE STEERING WAS COMPLETELY GONE, AND THE BRAKES WERE ALSO GONE. WE HAD THE ENTIRE BRAKE SYSTEM REPLACED LAST YEAR ALREADY AS THEY WENT OUT WHEN MY 17YR OLD DAUGHTER WAS DRIVING THE CAR, THAT COST $2600 AND NOW THE IT HAPPENS AGAIN ALONG WITH THE STEERING. THE CAR HAS LESS THAN 90K MILES ON IT AND SHOULD NOT BE DOING THIS WE HAD PLANNED TO SELL THIS CAN BUT NOW WE CANNOT AS IT IS A DANGER TO ANYONE DRIVING IT. FROM THIS SITE I CAN SEE BOTH ISSUES ARE KNOWN, SO HOW IS FORD GETTING AWAY WITH SELLING CARS THAT ARE COMPLETELY UNSAFE? WHEN THE BRAKES WENT FOR MY DAUGHTER SHE WAS ON A 45MPH ROAD BUT LUCKILY SHE COULD PULL IN SOMEWHERE SAFELY. WITH MY SON HE WAS JUST PULLING OUT OF THE SPOT, AND HE STOPPED THE CAR FINALLY, TURNED IT ON AND OFF A FEW TIMES AND ALL WAS BACK TO NORMAL BUT THIS IS UNACCEPTABLE, THE CAR IS A DANGER TO ANYONE IN IT R NEAR IT, AS WHO KNOWS WHEN IT WILL DECIDE TO LOSE THE STEERING AGAIN? WE WON'T USE IT ANYMORE, BUT WE DON'T KNOW WHAT TO DO WITH IT. IT IS ESSENTIALLY WORTHLESS EVEN THOUGH IT IS ONLY 7YRS OLD AND LOW MILEAGE. VILLAGE FORD IN DEARBORN FIXED THE BRAKE ISSUE LAST YWEAR ON THIS CAR.
Service brakes, Oct 11, 2018
MY DAUGHTER,WHO DRIVES THE CAR, INFORMED ME HER BRAKE PEDAL WAS GOING ALL THE WAY TO THE FLOOR WHEN SHE TRIED TO STOP AND THAT HER BRAKING DISTANCE WAS A LOT LONGER THAN IT SHOULD BE, SHE FELT IT WAS UNSAFE TO DRIVE THE CAR FOR FEAR OF NOT BEING ABLE TO STOP SUDDENLY IF NEED TO. SHE HAS INFORMED ME OF MANY CLOSE CALLS SHE HAS EXPERIENCED WITH GETTING HER VEHICLE STOPPED. I CHECKED HER BRAKE PADS AND THEY WERE FINE, SO I BLEAD THE BRAKES, AND THIS DID NOT HELP EITHER. AFTER SEARCHING ONLINE, I FOUND THIS TO BE A COMMON PROBLEM WITH 2011-2012 MODEL FUSIONS. EVERYTHING I FOUND ONLINE POINTED TOWARD THE HYDRAULIC CONTROL UNIT OF THE ABS MODULE. I THINK FORD SHOULD HAVE A RECALL ON THIS ISSUE SINCE IT IS A SAFETY CONCERN AND NOT TO MENTION THE COST OF THE HCU FOR THE ABS.
Service brakes, Oct 4, 2018
THE ABS LIGHT AND THE TRACTION CONTROL LIGHT COMES ON WHEN STARTING CAR AND CHIMES AND THE SERVICE TRACTION CONTROL IS DISPLAYED ON DASH. THEN WHEN STARTING TO DRIVE AND STOPPING BRAKE PEDAL SEAMS SOFT. AFTER DRIVING ABOUT A MILE THE LIGHTS GO OFF AND BRAKING IS NORMAL. IT SEAMS LIKE IT'S THE ABS CONTROL. THERE HAS BEAN A RECALL ON EARLIER MODEL YEARS TO REPLACE ABS CONTROL ASSEMBLY.
Service brakes, Sep 24, 2018, crash
I WAS DRIVING AT A LOW RATE OF SPEED IN TRAFFIC ON A ONE LANE ROAD. VEHICLE IN FRONT OF ME STOPPED ABRUPTLY, AND I APPLIED MY BRAKES. BRAKE PEDAL WENT TO THE FLOOR, WHICH IN TURN INCREASED STOPPING DISTANCE AND CAUSED MY VEHICLE TO MAKE CONTACT WITH THE VEHICLE IN FRONT OF ME.
Service brakes, Sep 11, 2018
WHILE DRIVING TO WORK, I EXPERIENCED A LOSS OF BRAKE PRESSURE THAT NEARLY LED TO A COLLISION. I TOOK THE CAR TO MY MECHANIC WHO REPLACED THE ABS CONTROL MODULE. 3 WEEKS LATER, I HAD THE SAME PROBLEM. I HAD THE MECHANIC INSTALL ANOTHER MODULE FROM A JUNKYARD, SAME PROBLEM. NO ONE SEEMS TO HAVE A SOLUTION FOR THIS, NOR HAVE I SEEN ANYTHING THAT INDICATES THAT SOMETHING IS BEING DONE TO FIX THIS PROBLEM. WITH NHTSA HAVING STARTED AN INVESTIGATION IN 2016(ACCORDING TO AN ARTICLE IN FORBES MAGAZINE), ONE WOULD THINK THAT THERE WOULD BE SOME SORT OF ACTION BY NOW. OR PERHAPS AMERICAN LIVES ARE NOT OF THE SAME VALUE AS THE PROFITS MADE BY THE MANUFACTURER.
Other or unspecified, Service brakes, Sep 10, 2018
ABS MODULE BRAKE PATTLE GOES ALL THE WAY DOWN FORD KNOWS ABOUT IT BUT WON'T RECALL IT IT IS A SAFETY ISSUE THEY WON'T US TOO PAY CLOSE TO 1000 DOLLARS TO FIX IT AN THEY KNEW ABOUT IT I AM LOOKING TO RESOLVE THIS SITUATION ALMOST GOT IN A REAR END COLLISION IT WAS IN SAN MARCOS TEXAS 8-15-2018
Service brakes, Aug 14, 2018
ABS PUMP FAILURE. CAR WAS DRIVING LOST ALL PRESSURE IN BRAKE PEDAL ALMOST HIT CAR IN FRONT OF ME. AND STILL THERE ARE NO WARNING LIGHTS IN MY CAR EVEN THOUGH I HAVE NO PEDAL! COST IS OUTRAGEOUS 1200 FOR FORD TO FIX. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS. THIS IS A SERIOUS SAFETY ISSUE.
Service brakes, Jul 18, 2018
BOTH REAR DRIVER AND PASSENGER BRAKES ARE SIMULTANEOUSLY WEARING DOWN WITHIN 2 WEEKS OF STANDARD USE. OUTER PAD WEARS TWICE AS FAST AS INNER FOR BOTH CALIPERS. PADS AND ROTORS CHANGED TWICE. CALIPERS TESTED WITHOUT ISSUE. PAD WEAR IS SEVERELY UNEVEN. OTHERS ONLINE HAVE NOTED FAULTY ABS MODULES FROM FORD. SPONGY BRAKE PEDAL. OCCASIONALLY BRAKES GET STUCK ON REAR. FRONT BRAKES OPERATE WITHOUT ISSUE OR ABNORMALITIES. ISSUES BEGAN AFTER ABS LIGHT FLASHED WHILE DRIVING.
Steering, Service brakes, Jun 25, 2018
I PURCHASED THIS 2011 FUSION SEL 6 MONTHS AGO, THE CARFAX REPORT LISTED EVERYTHING AS BEING CHECKED OUT BUT NO REPORT ABOUT EPAS AS HAVING RECALL ISSUES, NO PROBLEMS UNTIL LAST WEEK WHEN THE OUTSIDE TEMPERATURE REACHED THE 90'S, WHEN EXITING THE FREEWAY AND COMING TO A STOP THE STEERING AND BRAKES STARTED LOUD GROWLING NOISE AT LOW SPEEDS, CONTINUED THROUGHOUT CITY STREET DRIVING AS WELL WITH IT REMAINING CONSTANT UNTIL THE TEMP COOLED OFF OVERNIGHT AS IT DIDN'T HAVE PROBLEMS WHEN TEMP WAS BACK DOWN IN THE 60'S BUT HAS REPEATED THE GROWLING NOISE AGAIN SEVERAL TIMES ONCE THE TEMP'S RETURN IN HOT WEATHER. WENT TO THE FORD DEALER AND SAID THE RECALL 15S18 HAS BEEN CLOSED AND THAT MY VIN NEVER WAS PART OF THE RECALL NOTICE, VERY FRUSTRATING THAT THE 393,623 UNITS EFFECTED THAT LISTED 2011-12 FUSION'S NEVER INCLUDED ALL VEHICLES AS VIEWING ALL THE COMPLAINTS NUMEROUS OTHER VEHICLES THAT WASN'T INCLUDED IN THE RECALL ARE HAVING THE SAME ISSUES AS THOSE THAT WERE. RECEIVED RECALL NOTICE FOR THE TAKATA AIRBAG POSSIBLY AVAILABLE IN THE 3 QTR AND FORD IS ALLOWING OWNERS A RENTAL UNIT UP TO $30 A DAY UNTIL THE TAKATA AIRBAG PARTS ARE AVAILABLE FOR REPLACEMENT.
Service brakes, Jun 19, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT LOST PRESSURE AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD TO DRIVE WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077, (800) 730-1765) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.