2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: service brakes
194 reports, newest first. Show all
Service brakes, Apr 25, 2018
I HAVE VERY LITTLE BRAKING POWER. THERE IS NO POSSIBLE WAY TO LOCK MY BRAKES UP IN CASE OF AN EMERGENCY. THE BRAKE PEDAL SINKS ALL THE WAY TO THE FLOOR. YES IT SLOWS THE CAR AND YES IT STOPS THE CAR BUT IF SOMEONE MAKES A SUDDEN STOP IN FRONT OF ME MY CAR WILL BE IN A ACCIDENT. I WAS GONNA REPLACE CALIPERS BUT A MECHANIC SAID THEY WEREN'T BAD THEY WERE WEARING NORMAL. THE BRAKE PADS ARE LESS THEN A YEAR OLD AND THE ROTORS WERE REPLACED THE SAME TIME. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS ISSUE LUCKILY IN IOWA WE HAVE BIG SHOULDERS THAT GAVE ME PLENTY OF ROOM TO SWERVE TO THE SHOULDER AND AVOID AN ACCIDENT. THESE INCIDENTS ALL HAPPENED ON HIGHWAYS AS I WAS DRIVING TO WORK AND THE SPEED LIMIT IS 65 WHICH WITH BRAKES THAT BARELY WORK I'M SCARED TO EVEN GET TO THAT SPEED. NORMALLY I DRIVE MY OTHER VEHICLE BECAUSE OF THIS PROBLEM THAT I HAVE WITH THE BRAKES. SO I SPEND ALOT MORE MONEY ON FUEL THEN I SHOULD CONSIDERING I BOUGHT THIS CAR FOR THE GOOD GAS MILEAGE.
Service brakes, Apr 18, 2018
WHILE DRIVING APPROXIMATELY 30 MPH AND SLOWING DOWN FOR A STOP, VEHICLE WITHOUT ANY PRIOR WARNING STARTED BEEPING AND SEVERAL DASH ALERTS INCLUDING CHECK BRAKE SYSTEM, BRAKE AND ABS AND IMMEDIATELY LOST FULL BRAKING POWER, AS IF THE CAR HAD STALLED AND LOST POWER BRAKES. BRAKES HAD TO BE PUSHED TO THE FLOOR AND THE VEHICLE STILL WAS HARD TO STOP. I FEAR IF I HAD BEING GOING ANY SPEED, I COULD NOT HAVE STOPPED.
Service brakes, Mar 27, 2018
LATELY WHEN I'M DRIVING AND HAVE TO COME TO A STOP AT A LIGHT AND HAVE TO SIT THERE FOR AWHILE MY BRAKES WILL SLOWLY GO TO THE FLOOR AND SOMETIMES I HAVE I WILL HAVE TO PUMP THE BRAKES BECAUSE MY CAR WILL START TO INCH FORWARD TO GET IT TO STOP AGAIN. I CHECKED THE FLUID LEVELS AND BLED THE SYSTEM AND IT STILL DOES IT.
Service brakes, Mar 13, 2018
ONE MORNING ON THE WAY TO WORK AS I APPLIED THE BRAKES APPROACHING A STOP LIGHT, MY BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. THE BRAKES DID NOT STOP THE CAR BUT SINCE THE ROAD WAS ON AN INCLINE I WAS ABLE TO SLOWLY ROLL TO A STOP PARTIALLY INTO THE INTERSECTION. I DROVE VERY SLOW TO WORK, KEEPING SEVERAL CAR LENGTHS DISTANCE BECAUSE EVEN AFTER PUMPING THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FOLLOWING DAY THE BRAKES WERE BETTER BUT STILL VERY SPONGY. DROVE THE CAR FOR A FEW WEEKS BEFORE I COULD GET IT TO THE MECHANIC. SOME DAYS I ONLY HAD TO PRESS THE BRAKE HALFWAY AND OTHERS I HAD TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR. THE CAR HAS BEEN AT THE MECHANIC FOR THREE WEEKS NOW. CHANGED MASTER CYLINDER TWICE, NOW LOOKING AT AN ABS MODULE OR HYDRAULICS ASSEMBLY. THE BRAKES HAVE ALWAYS BEEN SPONGY AND HAD TO BE PRESSED AT LEAST HALFWAY IN ORDER TO STOP. THIS IS MY SECOND (AND WILL BE THE LAST) FORD FUSION WITH BRAKE ISSUES. THE FIRST CAR WAS TOTALED WHEN THE ABS FAILED TO WORK CAUSING ME TO RUN INTO THE BACK OF ANOTHER VEHICLE. THE BRAKES WERE ALWAYS SPONGY ON THE FIRST CAR AS WELL. ANOTHER NOTE TO ADD: WHEN IT RAINS THE BRAKES ARE VERY UNPREDICTABLE. ONE STOP CAN BE HIGHLY SENSITIVE AND THE NEXT BARELY ANY BRAKES AT ALL.
Service brakes, Jan 1, 2018
AFTER ABS ACTIVATION BRAKE PEDAL GOES TO FLOOR WITH GREATLY REDUCED BRAKING EFFECTIVENESS. NO ABS FAULT LIGHT. RECALL ON EARLIER MODEL YEARS.
Service brakes, Dec 27, 2017
WHILE DRIVING, BRAKE CALIPER WILL FREEZE UP AND GRIND ON BRAKE PADS AND ROTORS, AND PRODUCE SMOKE. NEW BRAKES AND PADS WERE PUT ON 5 MONTHS AGO, AS WELL AS ROTORS TURNED. THE LEFT REAR CALIPER COMPLETELY FROZE. HAD CALIPER REPLACED SEVERAL WEEK AGO AND THE SAME SIDE FROZE AGAIN. THIS SEEMS TO BE A RISING ISSUE WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED.
Service brakes, Nov 6, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH AND DEPRESSING THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, A LOUD NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,300.
Steering, Service brakes, Oct 19, 2017
THE STEARING WHEEL GETS TIGHT WHERE'S AS THOUGH I CANT MOVE IT THAN IT READS STEARING POWER ASSIST FAULT I ALMOST GOT INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR WHEN THE STEARING WHEAL LOCKED ON ME ALSO SOMETINES IT FEEL AS IF THE CAR IS NOT STOPPING WHEN I PUSH THE BREAKS IT KEEPS GOING EVEN WHEN I PUT BRAND NEW BRAKES ON IT I ALMOST RAN INTO THE BACK OF SOMEONES CAR ON THE ROAD THESE A HAZARDOUS FOR MY CHILD
Service brakes, Aug 4, 2017
HAD BRAKES SERVICED, NEW PADS, ROTORS, ETC. A FEW MONTHS LATER NOTICED BRAKE PRESSURE LOST AT TIMES, PEDAL WENT TO FLOOR. TOOK BACK IN TO SHOP, COMPONENTS STATED AS OK. PROBLEM PERSISTS. NOTICED THAT IT HAPPENS AFTER A STOP WHERE ABS IS ACTIVATED, THEN NEXT BRAKE ACTIVATION HAS LOW PEDAL. ALSO SEEMS TO HAPPEN IN REVERSE. NOT SAFE, CAR STOP TIME INCREASES WITHOUT WARNING. THIS IS THE ABS HYDRAULIC MODULE PROBLEM THAT IS ALREADY UNDER INVESTIGATION FOR AT LEAST 2007-2009. MY 2011 HAS THE SAME PROBLEM. CAR IS AT FORD DEALER NOW.
Service brakes, Jan 12, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE FELT SOFT AND THE PEDAL TRAVELED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Service brakes, Jan 6, 2017
THE ABS SYSTEM ON MY FORD FUSION HYBRID COMPLETELY FAILED AS I WAS ABOUT TO GET ONTO THE 4 1/2 MILE LONG CHESAPEAKE BAY BRIDGE. THERE WAS NO ADVANCE WARNING THAT THIS WAS TO HAPPEN. I MANAGED TO TURN THE CAR AROUND AND DRIVE IT TO THE DEALER WHO HAD THE CAR FOR 3 DAYS AND ULTIMATELY HAD TO REPLACE THE ENTIRE ABS MODULE AT A COST TO ME OF $2764.00. THANKFULLY, WHEN THIS HAPPENED I DID NOT HAVE TO APPLY MY BRAKES IN AN EMERGENCY SITUATION BECAUSE THE ONLY BRAKING THAT I COULD EFFECT AT THAT POINT WAS TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND BRING THE CAR GRADUALLY TO A STOP. THIS SHOULD NEVER HAVE HAPPENED ON A VEHICLE WITH ONLY 94,000 THAT IS REGULARLY SERVICED INCLUDING A TUNE UP AT THE SAME DEALER EXACTLY ONE MONTH PREVIOUSLY.
Service brakes, Jan 5, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED AND REPLACED THE BRAKE FLUID. THE VEHICLE WAS NOT DIAGNOSED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,800.
Service brakes, Dec 30, 2016
THE ABS CONTROL UNIT FAILED AND ALMOST MADE ME CRASH IN THE HIGHWAY ON N 680 EXIT TREAT BLVD ,AND I SPENT $1500 JUST TO FIND A SOLUTION. THIS IS A RECALL THAT NEEDS TO BE ADDRESSED.
Service brakes, Dec 28, 2016
WHILE DRIVING THE CAR, I HIT A BUMP IN THE ROAD AT THE SAME TIME AS APPLYING THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR AND WAS HARD TO STOP THE VEHICLE. I HAD TO PUMP THE BRAKES TO GET THE PEDAL TO COME UP, I BELIEVE THIS CONDITION IS CAUSED BY A FAULTY BRAKE ANTILOCK VALVE AS SEEN IN YOU TUBE VIDEOS. IN THE VIDEOS THE MECHANIC BLAMED THE FAULT ON STICKING VALVES CONTAINED INSIDE THE VALVE. I BELIEVE THIS FAULT RESTS WITH THE MANUFACTURER AND SHOULD BE REPLACED AT THEIR COST BECAUSE OF THE SAFETY ISSUES, THE VALVE EVENTUALLY RESET ITSELF, BUT RETURNS TO BYPASS THE BRAKE PRESSURE WHEN THE BRAKES ARE APPLIED ON A BUMP. I HAVE CAUTIONED MY WIFE TO NOT HIT THE BRAKES ON A BUMPY ROAD, I WISH TO HAVE THIS VEHICLE RECALLED AS SOON AS POSSIBLE. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE. *TR
Service brakes, Hydraulic, Service brakes, Dec 28, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL NEEDED TO BE APPLIED WITH AN EXCESSIVE FORCE IN ORDER TO SAFELY STOP THE VEHICLE WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 02/21/17*LJ
Service brakes, Dec 27, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HIT THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS NOT AVAILABLE.
Service brakes, Oct 22, 2016
ON SEVERAL DIFFERENT OCCASIONS MY BRAKE PEDAL HAS GONE TO THE FLOOR. MOSTLY WHEN I AM STOPPED IN TRAFFIC. TWICE PUTTING MY CAR IN REVERSE THE CAR SURGED AND BRAKE PEDAL WENT TO FLOOR
Service brakes, Oct 19, 2016
AT LEAST THREE TIMES ON SEPARATE OCCASIONS, ABS WARNING LIGHTS CAME ON AND ENGAGED SUDDENLY WHILE THERE WAS A LOSS OF BRAKING POWER. BRAKES WERE SPONGY AND COULD BARELY STOP THE CAR. TROUBLE CODES C00002 C0022, C1012, U0415 AND U30000 CODES SHOWED. MY MECHANICS CHECKED MY MECHANICAL BRAKE SYSTEMS AND ALL WERE FINE AND FOUND NO PROBLEM. MY MECHANIC THINKS A COMPUTER PROBLEM IS THE ISSUE. I TOOK CAR TO LOCAL FORD DEALER AND THEY FOUND NO BRAKING PROBLEM.
Service brakes, Hydraulic, Sep 26, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE JERKED TO THE RIGHT AND MADE A LOUD GRINDING NOISE. THE CONTACT STATED THAT THE BRAKE CALIPERS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000.
Service brakes, Apr 12, 2016
BRAKE PEDAL RANDOMLY GOES TO THE FLOOR WHILE IN MOTION AT LOW SPEEDS.
Service brakes, Feb 10, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Service brakes, Sep 17, 2015
DURING A FORD/LINCOLN DEALER INSPECTION DURING AN OIL CAHNGE ON SEPTEMBER 16,2015, MY WIFE WAS NOTIFIED THAT THE REAR BRAKE PADS HAD APPROXIMATELY 2 MM LEFT AND NEEDED IMMEDIATE SERVICE. THE VEHICLE WAS PURCHASED NEW IN FEBUARY 2011 AND AT 4.5 YEARS OLD HAS 23,544 MILES, THIS SEEMED VERY UNUSUAL. ACCORDING TO THE SERVICE ADVISOR/SERVICE MANAGER THE FRONT BRAKES LOOKED FINE. BOTH SETS OF REAR BRAKES WERE IN VERY BAD SHAPE ( ROTORS, AND PADS). ROTORS WERE PITTED AND SCORED WITH UNEVEN WEAR THAT WERE BEYOND REPAIR. 1 ROTOR WAS SCORED ON THE BACK SIDE WITH TWO CIRCULAR GOUGES SEVERAL MM DEEP. ACCORDING TO THE SERVICE ADVISOR THIS UNUSAL WEAR IS GENERALLY CAUSED BY CORROSION CAUSING THE CALIPERS NOT TO FUNCTION PROPERLY. IT APPEARED TO BE SOMETHING WRONG CAUSING UNEVEN, DAMAGE TO THE ROTORS. THE ENTIRE REAR BRAKES HAD TO BE REPLACED. NOT AT ALL EXPECTED FOR THIS AGE AND MILEAGE CAR. AFTER VOICING MY CONCERNS THE DEALER OFFERED ME A 10% DISCOUNT ON THE REPAIRS. THE WORST PART WAS THE VEHICLE WAS AT THE DEALERSHIP IN MAY OF 2015. AT THAT TIME NO SIGNIFICANT WEAR WAS DOCUMENTED. IN FACT THE REAR BRAKE LINING WAS DOCUMENTED AT 5MM OR GREATER. SINCE THE LAST SERVICE IN MAY THE VEHICLE HAS ONLY BEEN DRIVEN APPROXIMATELY 1200 MILES. THE VEHICLE IS DRIVEN ON LIGHT HIGHWAY AND CITY DRIVING. I ALSO OWN A 2013 F150 WITH 22,000 MILES AND HAVE NO SIGNS OF NEEDING BRAKES ANYTIME SOON. THERE ARE SEVERAL COMMENTS ON NHTSA , AUTOMOBILE, AND FORD'S OWNERS WEBSITES WITH SIMILAR SYMPTOMS. IN FACT A NHTSA COMPLAINT ID NUMBER: 10610434 DESCRIBED ALMOST AN IDENTICAL SET OF CIRCUMSTANCES.
Steering, Service brakes, Hydraulic, Aug 31, 2015
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE PADS AND STEERING WHEEL ISSUES. *SMD THE CONSUMER STATED WHEN SHE GENTLY APPLIED THE BRAKE, SHE HEARD A POPPING SOUND. ALSO, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL WHEN SHE MADE A TURN. *JB
Service brakes, Apr 28, 2015
UPON STARTING MY CAR AFTER BEING PARKED OVERNIGHT, THE "SERVICE ADVANC TRAC MESSAGE CAME ON ALONG WITH RED BRAKE LIGHT, ABS LIGHT, TRACTION CONTROL, AND CHECK BRAKE SYSTEM MESSAGE. FORD SERVICE TECH PERFORMED DIAGNOSTIC AND CONCLUDED IDS TEST CODE B1342, INTERNAL FAULT IN CONTROL MODULE, NEEDS ABS CONTROL MODULE AT COST OF $860.00!! AFTER DOING SOME RESEARCH ONLINE, I FIND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD VEHICLES. THIS SHOULD BE RECALLED!! *TR
Electronic stability control (ESC), Service brakes, Mar 10, 2015
WHEN STARTING VEHICLE RED BRAKE LIGHT ON, ABS LIGHT, TRACTION CONTROL LIGHT, CHECK BRAKE SYSTEM MESSAGE AND SERVICE ADVANCE TRAC MESSAGE ON VERIFIED BY FORD SERVICE TECHNICIAN: IDS TEST HAD CODE FOR B1342, INTERNAL FAULT IN CONTROL MODULE, NEEDS ABS CONTROL MODULE REPLACED AT COST OF $860. IN RESEARCHING THIS ON THE INTERNET I FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS FAULTY MODULE AND FEEL THAT THIS SHOULD BE RECALLED BY FORD MOTOR COMPANY. *TR