2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: steering
1,428 reports, newest first. Show all
Steering, Jun 22, 2022
I recently completed a car diagnostic and there were no reports of steering concerns. I was driving my son so summer camp and as I was trying to exit, my wheel locked and I had to use crazy force to get off the hwy exit and to avoid hitting the median. I had no warning lights in the car prior, but recived a message times after I would force the wheel "power steering assist failure".
Steering, Jun 12, 2022
Tucson, Arizona. The incident occurred on about June 10, 2022 around 10:00 a.m. The steering failed just after the car was started by the owner, the dash light "power steering assist fault"turned on and the car was nearly impossible to steer. The car was driven approximately 2 miles straight ahead and parked at home. The car was towed the next day to the AAA service center at 7060 Speedway, Tucson, AZ 85710. The owner researched recalls related to steering on the 2011 Ford Fusion; it seems NHTSA Campaign 15v340000/Ford Recall 15s18/393,623 vehicles affected by 06.23.2015. Steering complaints continue to roll in for the 2011 Ford Fusion, yet, the recall has not been extended. Steering issues appear be the same or similar to those issues covered by the previous recall. I wonder why NHTSA has not extended the recall.
Steering, Electrical system, Service brakes, Jun 11, 2022, crash
Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine
Steering, May 29, 2022
Was driving about 50 miles per hour and lost my power steering. Almost hit the car beside me my power steering assist fault and service advancetrac lights are on. Ford had a recall on this issue.
Steering, May 26, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 MPH the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. During the failure, the Power Steering Assist failure and Traction Control messages were displayed. The vehicle was towed to the local dealer who diagnosed that the power steering assist had failed. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.
Steering, May 25, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving and turning the steering wheel, there was an abnormal grinding noise detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic. The manufacturer was notified of the failure but no additional assistance was provided. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 160,000.
Steering, May 20, 2022
I was driving my car and the power steering failed. It was difficult to steer. Sometimes the power steering would work and sometimes it would not.
Steering, May 18, 2022
I have a 2011 Ford Fusion. There was a recall 15S18 which was a recall on the Electric Power Steering Assist. Where the vehicle may lose power steering. It claims extra effort may be required at lower speeds. It doesn't matter the speed, if this system goes out, it is extremely difficult to steer. It was replaced in my vehicle in 2015, before I owned it. Then the recall 15N01 came out, which was an extended warranty of the Electric Power Steering Assist. I purchased the vehicle and the Electric Power Steering Assist failed and was replaced in 8/2020. Now less than 2 years later the Electric Power Steering Assist has failed again and Ford refuses to warranty a part that they provided and installed. If I had purchased the part myself, it would have had a 2 year warranty. But it was provided and installed by Ford. This system failure is an extreme hazard. The vehicle becomes almost impossible to drive. It feels like Ford never resolved the initial problem that led to the first recall of the Electric Power Steering Assist.
Steering, May 10, 2022
on January 14th 2021 I brought this car in to address the power steering(15S18), airbags, and Fuel Tank and Canister Purge Valve recall (15S34). The dealer reprogrammed the PSCM at no charge, inspected the Fuel Tank and Canister Purge Valve and replaced the passenger side airbag...we did not realize the didn't do the driver side airbag at that time. The vehicle had 172k miles on it at this time. on April 25th the driver assist power steering failed so I brought the car in again on April 27th. The car now has 200k mile on it and they want to charge $3400 to replace the rack and pinion. They indicate the vehicle is reporting the u3000 error codes which are related to the 15S18 recall. Shouldn't they honor the recall since the issue is related to the recall? Also, I feel like they did not address the recall during the first visit and this potentially put my family at risk driving the car with the possibility of the power steering failing.
Steering, May 9, 2022
The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 46 MPH, the steering wheel locked while making a left turn. The contact instead turned right and the power steering warning light illuminated. The vehicle was taken to the local dealer and diagnosed with power steering failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been notified of the failure. The approximate failure mileage was 165,000. The VIN was not available.
Steering, May 4, 2022
On several occasions, when starting the car, an alert is displayed on the instrument panel that says "Power Steering Assist Fault", and the power steering system is inoperative. After restarting the car, the message usually goes away and the power steering is fully operational. There is already a safety recall for what seems to be a similar issue. That recall campaign number is 15V340000. For some reason, this car is not yet included in the recall.
Steering, May 1, 2022
After starting the vehicle, I was pulling out of my parking space when the steering wheel locked up. It required more effort on the steering wheel to turn the wheels so I could maneuver the vehicle through the parking lot. About that same time, I noticed a message come up in the information center in the instrument cluster that read, "Check Steering System". After moving through the parking lot for a minute, the steering assist returned and the steering wheel was no longer locked up. If a car had pulled out in front of me unexpectedly (which is a common occurrence where I live) while my steering assist was out, I would not have been able to avoid the impact. I found out through research through All Data there is a RECALL on the steering gear for my vehicle. I DID NOT RECIEVE A LETTER FROM THE MANUFACTURER REGARDING THIS DEFECT, which according to the recall I found, should have been mailed to me. I took the vehicle to the Ford dealership and they told me my vehicle was 1 year too old and 20,000 miles over the age and mileage limit to have the recall performed. They also wanted to charge me over $2500.00 to replace the steering gear. Since then, the steering wheel is locking up more frequently which is making me feel less and less safe while driving.
Steering, Apr 28, 2022
my Steering not working
Steering, Apr 27, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was unknown.
Steering, Apr 27, 2022
While driving down the highway, vehicles braked suddenly. While slamming on breaks the electric power steering went out resulting in a near high speed collision. At the same time as the power steering being lost, the Advancetrac light illuminated on the instrument cluster as well as a message stating "power steering assist fault". Upon returning home and searching the vin in ford website there is a "customer satisfaction program" for the electric power steering efforts. Upon contacting the local dealership service department it was stated by them that the program had expired. Ford HQ was also contacted who stated the same and that all repairs would not be covered. If Ford knows this was an issue, then customers should have been made aware of the program. Notifications should have sent out as failure to notify has left faulty cars on the road and puts millions of drivers and passengers in the car and in surrounding cars, businesses, and public at risk every day. Customer program should also be a recall so notifications are mandatory. Near death experience should not be how people become informed of the issue.
Steering, Apr 26, 2022
My sister in-law was driving her 2011 Fusion and when pulling into a parking spot had no power steering. She has two kids that were with her and she could not turn the steering wheel. Luckily this happened as she was parking as we thank God it did not happen 3 minutes earlier on the interstate and God only knows what would have happened. The warning message came up and said steering assist fault so we know it has an issue now. The vehicle is headed to a trusted friends shop since Ford shows no recalls for this on this car. The idea that so many people are having this same issue and Ford is doing nothing about it is alarming. Is it going to take lives being lost before Ford wakes up and takes care of a known issue?
Steering, Apr 25, 2022
A loss of power steering assist code. Car hard to steer. Definite safety risk. Not yet taken to dealer. Is recall 15V340000 but have not received a notice that it pertains to my vehicle.
Steering, Apr 21, 2022
The power steering system faulted on multiple occasions while the vehicle was in motion. This made the vehicle hard to control while driving. The dealer confirmed a fault in the power steering system. The dealer inspected the car for repairs. The first two times the power steering faulted, there was no warning light or sound. The third time it faulted there was a warning light and sound.
Steering, Apr 16, 2022
EPAS has gone out AGAIN! EPAS was repaired in 2016 before I bought my Ford Fusion Hybrid, was replaced in 2019 under dealer warranty, and as soon as I have a tune up and front end alignment done two days later while I’m driving EPAS goes out again. Almost $3000 is what it costs to fix this faulty part and I should not have to keep fixing it after repairs are made. Now I’m being told that it will not be fixed under CSP because it’s already been fixed by the original owner and I am not the original owner. I’m very upset and my car is just sitting there with 6K left to pay on it! I don’t have the money to fix this vehicle for a 3rd time.
Steering, Apr 13, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic and diagnosed with code U300 - Power Steering Control Module (PSCM) failure. The mechanic related the failure to an unknown recall and informed the contact that the Power Steering Control Module (PSCM) needed to be replaced. The vehicle was then taken to the dealer, but the dealer informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000. The error code that qualifies the vehicle for this recall repair, and evidence from Ford.com saying that safety recalls do not expire.
Steering, Apr 6, 2022
In the middle of driving, my car popped up two alerts: "service advancetrac" and "service power steering". Nothing else occurred, and I got to my destination and turned the car off. When leaving again, I turned the car on, and the power steering didn't work. The warnings were still present. While driving, turning the steering wheel was very difficult, much more difficult than older cars with manual steering. At slow speeds, I felt it was dangerous to drive as I couldn't guarantee my ability to turn properly.
Steering, Apr 2, 2022
Wife called and said when she started he car she could not turn the wheel. I went to pick up the car and realized the power assist was not working. Took the car to the dealer where it was purchased by us. Was told that there was a recall on this component but that it had expired and our warranty expired 3 months before the incident. Dealer said the recall might be extended because so many people had reported this same problem. Paid $2500 to get the repair. Seems like there are a very high number of cars with this problem. Mileage on our car was only 72,000. None of the other 5 Ford cars we purchased since 2011 had similar problems with the steering.
Steering, Apr 1, 2022
Power steering does not work all the time. When the power steering goes out it is very hard to turn the steering wheel.I took it to the dealership where I bought the car brand new in 2011,the dealership was aware of this known problem (safety recall 15S18) but said that the recall was only good for 10years or 100,000 miles.This is a safety problem, and when this power steering goes out my wife and sister can’t turn the steering wheel.They refuse to drive the fusion till it gets fixed. To fix this problem the dealership said the part will cost 1514.64. And the labor is about 1400.00. Yes almost 3,000.00 to fix a problem that Ford knows about. There is a lot of Ford fusions out.there with this problem! Please help us make Ford accountable for this problem
Steering, Mar 9, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the power steering assist would intermittently fail to operate while the ABS and the check engine warning lights would illuminate on the instrument panel. The contact had taken the vehicle to an independent mechanic where the code reader indicated a malfunction with both the ABS and the power steering. The mechanic informed her that since the parts were all electrical, he could not repair the vehicle; he could only reset the codes. The mechanic also informed her of NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The manufacturer was informed of the failure and informed her that her vehicle was not included in the recall and referred her to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage approximately 135,000.
Steering, Mar 2, 2022
My husband and I were driving down the road and the steering went out. We almost had an accident but given my husband's superior driving skills we were able to avoid a collison. After the steering went out we immediately had two warning lights show up on our instrument panel. One said Stabilitrak Control and power steering light. We took this vehicle in for service and the mechanic said it would be $2800 to repair the rack and pinion. The codes this vehicle displayed are exactly the same codes that are part of the recall of the 2011 ford fusions. No other issues with the car at the time of incident.