2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: steering
1,428 reports, newest first. Show all
Steering, Nov 26, 2014
POWER STEERING HAS GONE OUT AT LEAST 5 TIMES SINCE MARCH AT DIFFERENT RATES OF SPEED. WE HAVE BEEN FORTUNATE THAT NO ONE HAS BEEN HURT. ASKED THE FORD DEALERSHIP ABOUT A RECALL BUT WAS TOLD THERE WAS NOT ONE EVEN THOUGHT THIS IS A WIDESPREAD PROBLEM WITH 2010 TO 2012 MODELS. *TR
Steering, Nov 24, 2014
DRIVING DOWN THE ROAD, SUDDENLY MY DASHBOARD LIGHTS UP WITH BELLS & WHISTLES SAYING POWER STEERING SERVICE NOW. ALSO ADVANCE TRACK SERVICE NOW. THERE WAS NO CRASH (THANKFULLY). TRIED TO RESTART CAR, HOPEFULLY TO CLEAR OUT ERROR CODE BUT IT STILL SHOWS. NO POWER STEERING. WHEN WE TRIED TO GO HOME, IT TOOK BOTH MYSELF AND MY HUSBAND TO TURN THE WHEEL ONTO RESIDENTIAL STREETS AND OUR DRIVEWAY. THANKFULLY A FRIEND FOLLOWED US HOME TO AVOID AN ACCIDENT CAUSED BY LACK OF CONTROL IN STEERING. WITH ONLY HAVING THE CAR FOR A YEAR AND HAVING 57K MILES...IT SHOULD NOT HAVE THESE ISSUES! *TR
Steering, Nov 21, 2014
AS THE VEHICLE WAS BEING DRIVEN DOWN THE ROAD THE POWER STEER COMPLETELY WENT OUT MAKING IT EXTREMELY DIFFICULT TO CONTROL AND MANEUVER. I CALLED FORD CUSTOMER CARE AFTER LEARNING THERE HAS BEEN MULTIPLE PREVIOUS PROBLEMS WITH THE POWER ASSIST MOTOR. THE AGENT WAS POLITE AND CONCERN BUT OFFERED NO HELP ONLY TO SAY "SHE HADN'T RECEIVED ANY INFO FROM FORD ON ANY RECALLS". *TR
Steering, Nov 20, 2014
POWER STEERING FAILED WHILE DRIVING. NO POWER UNTIL VEHICLE WAS SHUT OFF AND RESTARTED. *TR
Steering, Nov 20, 2014
I WAS SLOWING TO MAKE A RIGHT TURN, POWER STEERING ASSIST FAILED, FORCING ME TO STEER MANUALLY ,WITH GREAT DIFFICULTY, TO SAFELY STOP. WARNING LIGHT CAME ON INDICATING POWER STEERING ASSIST FAILURE. I TURNED ENGINE OFF, THEN RESTARTED AND SYSTEM FUNCTIONED PROPERLY. RESEARCH ON THE INTERNET INDICATES I AM NOT THE ONLY CASE. FORD SHOULD ISSUE A RECALL FOR REPAIR OF THIS POTENTIALLY DANGEROUS FAILURE. *TR
Steering, Vehicle speed control, Electronic stability control (ESC), Nov 19, 2014
WHILE DRIVING ONE SATURDAY EVENING OUT OF NO WHERE THE CAR IDLES DOWN TO ABOUT 5 MPH UNTIL IT STOPS , THE STEERING WHEEL AND GAS PEDAL LOCKS UP AND MY HUSBAND AND I ARE STUCK IN THE MIDDLE OF THE ROAD WITH TRAFFIC BEHIND US, THANKFULLY THERE WAS NO ACCIDENT. I THEN PUT THE CAR IN PARK, SWITCHED TO KEY BACK TO TURN IT OFF AND BACK ON TO TRY AND MOVE IT FROM THE ROAD TO THE GAS STATION THAT WE WERE RIGHT IN FRONT OF (THANK GOD). WE EVENTUALLY GOT THE CAR IN THE PARKING LOT AND NOTICED THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT WERE BOTH ON. WE DID OUR RESEARCH AND FOUND OUT IT IS A PROBLEM CONCERNING THE THROTTLE BODY, IN WHICH I HEARD IS VERY COSTLY. THE PROBLEM STOPPED FOR ABOUT A WEEK THEN STARTED AGAIN AND HAPPENS RANDOMLY WHILE IN TRAFFIC, AGAIN THANK GOD NO ACCIDENT HAS OCCURRED. THIS CAR IS MY HUSBAND AND I ONLY MEANS OF TRANSPORTATION RIGHT NOW AND I AM 4&1/2 MONTHS PREGNANT SO WE NEED THIS CAR TO TRAVEL NOT ONLY TO AND FROM WORK BUT ALSO MY DOCTOR VISITS. I DON'T KNOW IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM BUT IT'S A HUGE SAFETY PROBLEM AND WE'VE ONLY HAD THE CAR FOR ABOUT 9 MONTHS. *TR
Steering, Nov 18, 2014
AS WE WERE DRIVING HOME TONIGHT FROM WALMART MY DISPLAY SAID SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC AND WE LOST ALL POWER STEERING THANK GOD MY HUSBAND WAS DRIVING BECAUSE THERE WAS NO WAY I COULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. IT WAS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN A VEHICLE ALONG WITH OUR 6 YEAR OLD DAUGHTER. WE WERE IN THE MIDDLE OF A SHARP TURN IF I HAD BEEN DRIVING WE SURELY WOULD HAVE WENT OVER AN EMBANKMENT. *TR
Steering, Nov 18, 2014
THE POWER STEERING ASSIST DEFAULT HAS GONE OUT ON MY CAR CAUSING MY WHOLE STEERING TO LOCK UP IT HAS DONE IT MORE THAN ONCE EVEN AS I WAS TURNING IN A INTERSECTION. *TR
Steering, Nov 18, 2014
WHILE DRIVING I RECEIVED AN ALERT TO SERVICE POWER STEERING AND ADVANCE TRAC. I DROVE 1 MILE AND PARKED AT MY HOME, 11/17/2014 STARTED THE VEHICLE TO GO TO WORK AND HAD NO POWER STEERING AT ALL. MY CAR IS UNDRIVEABLE AND IS BEING TOWED TO NEAR BY DEALERSHIP. *TR
Steering, Nov 18, 2014
WHILE TURNING INTO A PARKING LOT THE STEERING BECAME VERY DIFFICULT. ONCE THE CAR WAS IN THE PARKING SPOT I NOTICED THAT SEVERAL WARNING LIGHTS HAD COME ON INCLUDING THE ADVANCED TRACK AND POWER STEERING LIGHTS. THE CAR WAS TURNED OFF THEN RESTARTED. THE ADVANCED TRACK LIGHT FLASHED WHILE THE POWER STEERING LIGHT STAYED ON. AT THAT POINT THE STEERING WHEEL COULD NOT BE TURNED AND THE CAR HAD TO BE TOWED TO A FORD DEALERSHIP. THEY ADVISED THAT THE ENTIRE RACK AND PINION ASSEMBLY HAD TO BE REPLACED. PRIOR TO THIS EVENT THERE WERE NO INDICATIONS OF A PROBLEM. *TR
Steering, Nov 17, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE SERVICE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
Steering, Nov 17, 2014
WAS DRIVING AND MY POWER STEERING STOPPED WORKING. DASH INDICATES POWER STEERING ASSIST FAULT. SERVICE AUTOTRAC. I HAVE NO POWER STEERING AND IT IS EXTREMELY HARD TO TURN MY STEERING. I HAVE NOTICED THAT THIS IS A PROBLEM WITH MULTIPLE FUSION OWNERS AND THE CAR IS QUITE NEW TO BE HAVING SUCH A SERIOUS PROBLEM. NOT BEING ABLE TO STEER OR CONTROL YOUR VEHICLE SEEMS VERY DANGEROUS. *TR
Steering, Nov 15, 2014
PUT CAR IN DRIVE AND WENT TO BACK OUT OF DRIVE WAY. STEERING WHEEL WENT STIFF AND WARNINGS OF POWER ASSIST STEERING FAULT AND SERVICE ADVANCETRAC CAME UP. CAR HAS BEEN THIS WAY SINCE 11/12/2014 WITH NO CHANGES. *TR
Steering, Nov 14, 2014
WHILE DRIVING MY 2011 FORD FUSION, MY POWER STEERING SUDDENLY MALFUNCTIONED AND STOPPED WORKING. A MESSAGE ON THE SERVICE DASHBOARD STATED "SERVICE ADVANCETRAC SYSTEM". THIS OCCURRED WHILE TURNING THE CAR. MY CHILDREN WERE IN THE CAR AND AN ACCIDENT COULD HAVE OCCURRED. THE CAR IS VERY DIFFICULT TO TURN WITHOUT THE ASSISTED POWER STEERING. I'VE REVIEWED THE INCIDENT ON SEVERAL WEB SITES AND REQUIRE ASSISTANCE FROM THE NHTSA IN ADVISING FORD TO LOOK INTO THE ISSUE AND TO TAKE ACTION TO REPLACE THIS APPARENT DEFECT. PLEASE VISIT THESE SITES FOR ADDITIONAL CONCERNS. HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8411-SERVICE-ADVANCETRAC-AND-POWER-STEERING-FAILURE/ HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2011/STEERING/POWER_STEERING_FAILURE.SHTML THANK YOU FOR REVIEWING. *TR
Steering, Nov 11, 2014
STARTED MY 2011 FUSION TO GO HOME AFTER WORK TODAY. GOT "POWER STEERING ASSIST FAULT" IN INFORMATION WINDOW. FOUND POWER STEERING WAS INDEED NOT WORKING. TURNED CAR OFF AND RESTARTED. DIDN'T GET WARNING THIS TIME. DROVE 10 MINUTES TO HOME WITH NO FURTHER ISSUES. VERY NERVOUS ABOUT IT HAPPENING AGAIN AT THE WORST TIME. AFTER SEEING SO MANY COMPLAINTS HERE, FORD DEFINITELY NEEDS TO ADDRESS THIS PROBLEM. I'M NOT REALLY CONVINCED THAT THE GEARBOX REPLACEMENT IS THE "FIX". *TR
Steering, Nov 8, 2014
TL-THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING LEFT HAND, THE STEERING WHEEL BECAME SEIZED AND THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. NE
Steering, Exterior lighting, Nov 7, 2014
AS I WAS MAKING A LEFT TURN AFTER STOPPING AT A STOP SIGN, THE STEERING WHEEL LOCKED AS I WAS MIDWAY THROUGH THE TURN. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I WAS ABLE TO STOP THE CAR THUS AVOIDING A CRASH. AT THE SUGGESTION OF THE MOTORIST BEHIND ME WHO STOPPED TO ASK WHAT THE PROBLEM WAS, I THEN TURNED OFF THE ENGINE AND RESTARTED THE CAR. THE STEERING THEN WORKED. A DAY LATER, AS I WAS DRIVING AT NIGHT, THE HEADLIGHTS WOULD NOT TURN TO BRIGHT. THE NEXT DAY, THE PROBLEM DID NOT REOCCUR. *TR
Steering, Nov 7, 2014
ABOUT 3 WEEKS AGO I WAS DRIVING ON HIGHWAY 60MPH SERVICE POWER STEERING AND SERVICE ADVANCE TRAC POPPED UP IN MY MESSAGE CENTER I STOPPED AT STORE WENT IN THEN CAME OUT NOT EVEN 5 MINS LATER CRUNK CAR UP THEN IT SAID SERVICE POWER STEERING NOW TRIED TO TURN AND THE WHEEL WAS REAL TIGHT. I'VE TRIED EVERYTHING CUTTING IT OFF DISCONNECT BATTERY ETC NOTHING WORKED THIS IS RIDICULOUS JUST GOT CAR A MONTH AGO PLUS HAVE TWO SMALL BOYS TWO MONTHS N THREE YEARS OLD JUS BY THE GRACE OF GOD THEY WASN'T WIT ME CAUSE THAT'S DANGEROUS SOMETHING GOT TO HAPPEN. *TR
Steering, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Nov 6, 2014
SON DRIVING SOUTHBOUND INTERSTATE 25 FROM GREELEY, CO TO DENVER, CO. POWER STEERING FAILED WITHOUT NOTICE. WARNING LIGHT ON DASH READS "SERVICE ADVANCE TRAC POWER STEERING ASSIST FAULT" . SON CONTINUED TO DESTINATION, TURNED VEHICLE OFF. ONCE RESTARTED, POWER STEERING RETURNED, BUT FAILED AGAIN ON RETURN TO GREELEY, CO. SAME WARNING LIGHT. SYSTEM WILL NO LONGER RESET. REVIEWED POSSIBLE CAUSES ON LINE AND FOUND NUMEROUS INCIDENTS IDENTICAL TO MINE. *TR
Steering, Nov 6, 2014
WHEN PUTTING VEHICLE IN REVERSE TO BACK OUT OF DRIVEWAY, THE POWER STEERING ASSIST FAULT ALERT SOUNDED AND THE VEHICLE LOST POWER STEERING. I SHUT VEHICLE OFF AND RESTARTED IT AND PUT IN REVERSE AND IT HAPPENED AGAIN. SHUT IF OFF AGAIN AND RESTARTED AND WAS ABLE TO DRIVE WITHOUT ALERT SOUNDING. HAPPENED AGAIN NEXT DAY, SO I CALLED FORD DEALER AND THEY SAID TO BRING IN FOR ANALYSIS. TOOK VEHICLE TO DEALER AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. WAS TOLD THEY CLEARED THE CODES AND IT WOULD BE OKAY TO DRIVE. DROVE HOME FROM DEALER (35 MILES) AND NEXT DAY SAME THING HAPPENED WHEN BACKING OUT DRIVEWAY. WENT ONLINE AND FOUND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM SOME HAPPENING WHEN VEHICLE HAD LOW MILEAGE. THIS PROBLEM COULD BE DANGEROUS BECAUSE SOME PEOPLE COMPLAINED ABOUT VEHICLE LOSING ALL POWER STEERING WHILE DRIVING. FORD NEEDS TO TAKE THESE COMPLAINTS SERIOUSLY AND THIS SHOULD BE A RECALL. MY SAFETY SHOULD BE A HIGH PRIORITY WITH FORD. I WILL HAVE TO PAY $1,300 TO REPLACE THESE PARTS. *TR
Steering, Nov 4, 2014
I BOUGHT THIS 2011 FORD FUSION WITH 42,331 MILES. THE NEXT DAY AFTER PURCHASING IT I STARTED IT AND PULLED IT OUT OF THE GARAGE. THERE WAS NO POWER STEERING. A POWER STEERING ASSIST LIGHT WAS FLASHING. I PUT THE CAR INTO PARK AND KILLED THE MOTOR. WHEN I STARTED THE CAR AGAIN EVERYTHING WAS FINE. I CALLED TO ASK ABOUT IT AND THEY TOLD ME I MIGHT HAVE JUST PUT THE CAR INTO DRIVE TOO QUICK NOT LETTING EVERYTHING BOOT UP. THAT WAS ALL IN GOOD BUT 2 DAYS LATER IT HAPPENED AGAIN AND IT NEVER WENT OFF. I HAD NO POWER STEERING. I TOOK THE CAR IN AND HAD IT WORKED ON. THEY REPLACED THE POWER STEERING. 1400 DOLLARS LATER I READ ALL THE OTHER COMPLAINTS ABOUT THE SAME THING AND WONDER HOW LONG IT WILL BE BEFORE THIS NEW STEERING WILL GO OUT. FORD IF YOU HAVE A PROBLEM STEP UP AND DO THE RIGHT THING BEFORE SOMEONE REALLY GETS HURT.
Steering, Nov 4, 2014
WHILE DRIVING MY 2011 FORD FUSION I LOST ALL POWER STEERING TO THE VEHICLE. I COULDN'T CONTROL THE STEERING AND IMMEDIATELY TURNED THE VEHICLE OFF TO SEE IF THIS RESOLVED IT. THIS HAPPENED TWO OTHER TIMES, AND THE ISSUE RESOLVED ITSELF AFTER I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THIS LAST TIME WAS A DIFFERENT STORY. THE POWER STEERING WENT COMPLETELY OUT, AND IT HAS NEVER COME BACK. I WAS DRIVING TO A RESTAURANT, AND GOT MY VEHICLE PARKED OKAY, AND I THOUGHT THAT THE PROBLEM WOULD BE RESOLVED AFTER I TURNED IT OFF AND BACK ON. THIS TIME IT DIDN'T. I HAD TO HAVE MY VEHICLE TOWED HOME! (THIS WAS THE OCCURRENCE ON OCTOBER 28, 2014. I HAVE HAD MY BATTERY CHECKED TO MAKE SURE THAT IT IS NOT LOSING POWER, BUT THE POWER STEERING IS STILL OUT! I'VE SEEN LOTS OF REPORTS ABOUT THIS, AND AM HOPING FOR A RECALL. I CANNOT AFFORD TO GET THIS FIXED IF IT COSTS AS MUCH AS SOME OF THE OTHER POSTS SAY (UPWARDS OF $2,000.00 TO FIX IT) FORD NEEDS TO HELP ALL OF THESE CUSTOMERS NOW! *TR
Steering, Electrical system, Nov 4, 2014
POWER STEERING FAILED NUMEROUS TIMES, THE LATEST OF WHICH WAS TODAY. USUALLY IT HAPPENS WHEN JUST DEPARTING THE DRIVEWAY, BUT IT ONCE HAPPENED WHILE MOVING ON A STREET - IT'S SCARY. I UNDERSTAND THE POWER STEERING IS ELECTRICAL. I HAD TO REPLACE THE BATTERY A COUPLE MONTHS AGO AND I THOUGHT THAT MIGHT HAVE TAKEN CARE OF THE PROBLEM, BUT IT HAS RECURRED WITHIN THE LAST COUPLE OF WEEKS. I BOUGHT THE CAR USED AND PURCHASED THE EXTENDED WARRANTY WHICH IS STILL IN EFFECT, BUT THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM SO NO CURE WAS ABLE TO BE UNDERTAKEN. THE DEALER SAID IF WE WANTED TO, THEY COULD REPLACE THE STEERING MECHANISM FOR ABOUT $2,000 WHICH WE DECLINED. *TR
Steering, Nov 3, 2014
WHILE EXITING THE HIGHWAY MY CAR SUDDENLY BECOME EXTREMELY HARD TO STEER MY WIFE, CHILD AND MYSELF WHERE IN THE CAR AT THE TIME. I HAVE BAD THE CAR LOOKED AT THE CAN NOT FIND ANYTHING WRONG WITH THE RACK ASSEMBLY. *TR