2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: steering
1,428 reports, newest first. Show all
Steering, Electrical system, Nov 2, 2014
POWER STEERING ASSIST FAULT. OVER THE LAST 3 MONTHS, HAVE HAD MULTIPLE RANDOM POWER STEERING ASSIST FAULTS. BY SHUTTING DOWN VEHICLE AND RESTARTING, THESE HAVE CLEARED IN THE PAST, BUT ON NOV.2, 2014, UPON START OF VEHICLE, POWER STEERING ASSIST FAULT OCCURRED AND WOULD NOT CLEAR. WAS FORCED TO DRIVE CAR HOME WITHOUT POWER STEERING AND ALMOST CRASHED MULTIPLE TIMES. IN ADDITION, THIS FAULT SOMETIMES HAS OCCURRED AT SAME TIME AS ADVANCETRAC WARNING. APPEARS THAT WHATEVER ELECTRICAL DEVICE IS FAILING IS RELATED TO BOTH SYSTEMS. *TR
Steering, Nov 1, 2014
WHILE DRIVING TO DOCTORS APPOINTMENT, ELECTRIC POWER STEERING FAILED AND CAUSED EXTREME DISCOMFORT TO RIGHT WRIST WITH EXISTING DISABILITY; WHICH REQUIRES POWER ASSISTED STEERING. *TR
Steering, Nov 1, 2014
THE FIRST TWO TIMES, I WAS BACKING OUT OF A SPACE AND THEN START TO TURN THE WHEELS WHILE DRIVING AWAY AND THE STEERING LOCKS. I CAN DRIVE BACK FORWARD INTO THE SPACE, THEN TURN OFF THE CAR AND TURN IT BACK ON AND THINGS ARE FINE. THE THIRD TIME, I WAS SIMPLY TURNING OUT OF MY SUBDIVISION AND THE STEERING LOCKED AGAIN. *TR
Steering, Oct 30, 2014
MY WIFE WAS DRIVING THEN CAR SHE WENT INTO A PARKING LOT AND THE POWER STEERING WENT OUT. NOW SHE HAS TO DRIVE THE CAR ANOTHER FORTY FIVE MILES TO OUR HOUSE WITH THE BABY AND MY YOUNGER SON AND I WORRY FOR THEIR SAFETY. *TR
Steering, Oct 29, 2014
DRIVING AND POWER STEERING GOES OUT AND AM UNABLE TO STEER VEHICLE WARNING LIGHTS COME ON STATING ADVANCE SERVICE TRAC AND POWER STEERING. HAS HAPPENED 3 TIMES FIRST TIME POWER STEERING CAME BACK ON AFTER CAR SHUT OFF. NEXT 2 CAR WAS TAKEN TO FORD. *TR
Steering, Oct 29, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,717. UPDATED 12/17/14*LJ UPDATED 6/2/2015 *JS
Steering, Oct 28, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING VAULT LIGHT ILLUMINATED. THE DEALER STATED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/9/15*CN
Steering, Oct 28, 2014
THE POWER STEERING ASSIST IS FAILING. IT WILL CONTINUALLY FAIL AND VEHICLE IS HARD TO STEER/CONTROL. NUMEROUS COMPLAINTS THIS VEHICLE NEEDS TO HAVE A RECALL ISSUED. *TR
Steering, Oct 27, 2014
FIRST, WE RECEIVED A "POWER STEERING ASSIST FAILURE" MESSAGE FOLLOWED BY A "SERVICE ADVANCETRAC" MESSAGE. THEN THE POWER STEERING WENT OUT AND THE CAR BECAME EXTREMELY DIFFICULT TO CONTROL. I AM THANKFUL THAT MY WIFE WAS NOT DRIVING AT THE TIME; I DON'T KNOW THAT SHE WOULD HAVE HAD THE STRENGTH TO MAINTAIN CONTROL AND MANEUVER THE CAR SAFELY TO THE SIDE OF THE ROAD. *TR
Steering, Oct 25, 2014
STARTED UP THE CAR AND THE POWER STEERING ASSIST FAILURE WARNING LIGHT CAME ON. WAS UNUSABLE TO STEER THE CAR AT ALL. *TR
Steering, Electronic stability control (ESC), Oct 25, 2014
WHILE DRIVING WITH MY FAMILY MY SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNING LIGHTS CAME ON. AFTER WE GOT HOME AND WENT TO GO BACK OUT LATER OUR POWER STEERING WAS COMPLETELY GONE. CAR ISN'T DRIVABLE AS IT HAS NO POWER STEERING AT ALL. VERY DANGEROUS SITUATION MY FAMILY WAS PUT INTO BY THIS PROBLEM!! *TR
Steering, Oct 25, 2014
I WAS GOING APPROXIMATELY 60 MPH AND THE POWER STEERING WENT AWAY. I PULLED OVER AND TURNED OFF THE CAR AND RESTARTED AND IT WAS FINE. *TR
Steering, Power train, Oct 24, 2014
I WAS DRIVING WITH MY TWO CHILDREN GOING APROX 25 MPG, I ATTEMPTED TO TURN RIGHT INTO A PARKING LOT, AND POWER STEERING WAS COMPLETELY LOST. I THEN DROVE TO WORK APROX 20 MILES WITH NO POWER STEERING. I TOOK MY CAR INTO THE FORD DEALERSHIP, THEY SPENT 4 DAYS TRYING TO DETERMINE WHAT THE ISSUE WAS, AND ULTIMATELY DECIDED THE ENTIRE POWER STEERING NEEDED TO BE REPLACED, AT A COST OF $1900.00. BEING A SINGLE PARENT, AND ONLY ONE VEHICLE, I WAS LEFT NO CHOICE BUT TO PAY AND GET THE CAR FIXED. *TR
Steering, Oct 20, 2014
STEERING POWER ASSIST COMPLETELY FAILED WHEN VEHICLE WAS STARTED, FLASHED MESSAGES FOR POWER ASSIST FAILURE AND ADVANCETRAK NEEDS TO BE SERVICED. CAR WAS PARKED AT TIME OF FAILURE, THE CAR WOULD BE UNDRIVABLE FOR MOST AS THE FORCE REQUIRED TO TURN THE WHEEL WITHOUT ASSIST REQUIRES GREAT EFFORT. HAD THIS OCCURRED SUDDENLY WHILE THE CAR WAS IN MOTION AS OTHERS HAVE REPORTED MY WIFE WOULD MOST LIKELY NOT HAVE BEEN ABLE TO STEER THE VEHICLE TO A SAFE STOP LOCATION. FURTHER, THE COST TO REPAIR THIS ISSUE IS OVERWHELMING, DEALER ADVISED OVER $1700.00 OUT OF POCKET WITH NO SUPPORT FROM FORD ON THIS 3 YEAR OLD VEHICLE DESPITE THE NUMBER OF COMPLAINTS CURRENTLY FILED ON THIS SPECIFIC ISSUE WITH THIS VEHICLE. FILING THIS COMPLAINT TO DOCUMENT ANOTHER OCCURRENCE OF THIS ISSUE TO THE NHTSA IN SUPPORT OF OTHER OWNERS WHO HAVE OR WILL EXPERIENCE THIS PROBLEM. *TR
Steering, Electrical system, Oct 18, 2014
THE POWER STEERING HAS GONE OUT NOW A FEW TIMES. EACH TIME THE CAR HAS TO BE PLACED IN PARK, SHUT OFF AND TURNED BACK ON FOR IT TO BE RESET. IT JUST HAPPENED AGAIN AT 91, 777 MILES. ENOUGH IS ENOUGH AND THIS SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED. MY WIFE WAS DRIVING THIS TIME ON A FAIRLY BUSY ROAD WITH OUR DAUGHTER. *TR
Steering, Electrical system, Oct 17, 2014
I GOT IN MY CAR AFTER WORK AND THERE WAS DINGING AND A NOTIFICATION APPEARED ON THE DASH THAT MY POWER STEERING NEEDED SERVICE NOW. I COULD NOT MOVE MY WHEEL OR STEER AT ALL. AFTER TAKING IT IN TO THE SERVICE STATION I WAS TOLD THE MY ELECTRONIC STEERING GEAR HAD MALFUNCTIONED, I BELIEVE THEY REFERRED TO IT AS THE EPAS SYSTEM. IT IS A COMPLETE MALFUNCTION OF THE POWER STEERING SYSTEM AND I AM LUCKY THAT I WAS NOT DRIVING THE VEHICLE WHEN IT WENT OUT. *TR
Steering, Electrical system, Electronic stability control (ESC), Oct 16, 2014
WHILE DRIVING TO WORK ALL OF A SUDDEN MY ADVANCE TRAC LIGHT WENT ON AND THERE WAS NO STEERING AT ALL. ALL THE LIGHTS WENT DEAD AND I HAD TO STOP IN THE MIDDLE OF THE STREET. I TRIED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE STOPPING BUT WASN'T ABLE TO MANEUVER IT, IT WAS TOO HARD TO STEER. AFTER STOPPING SHORT I FINALLY WAS ABLE TO FORCE THE STEERING WHEEL TO TURN AND MOVED TO THE SIDE OF THE ROAD. I READ THE MANUAL AND IT SAID TURN OFF THE CAR AND RESTART, I DID AND NOTHING HAPPENED. I CALLED AAA AND THEY TOWED ME TO FORD IN TOMS RIVER, NJ. IT COST ME $2,152.14 FOR THE STEERING RACK TO BE REPLACED AS WELL AS HAVING MY CAR FOR 6 DAYS AND HAVING TO RENT A CAR FOR ADDITIONAL COSTS. *TR
Steering, Oct 15, 2014
GOT IN MY CAR TO START MORNING COMMUTE. ONCE I PULL OUT TO DRIVE THROUGH THE NEIGHBORHOOD THE STEERING SERVICE AND ADVANCE TRAC NOTIFICATION DISPLAYS ON THE DASH. I PULL INTO A GAS STATION TURN OFF THE CAR AND POP THE HOOD TO SEE IF ITS ANYTHING OBVIOUS. WHEN I TURN THE CAR BACK ON THE LIGHT IMMEDIATELY POPS UP SERVICE POWER STEERING NOW. AND I HAVE NO POWER STEERING FROM THIS POINT ON. *TR
Steering, Oct 15, 2014, crash
MY DAUGHTER WAS KILLED IN A 2011 FORD FUSION WHEN SHE HIT A TREE THE POLICE ARE SAYING SHE FELL ASLEEP I DON'T BELIEVE THAT MY DAUGHTER'S WORKED NIGHT SHIFT FOR THE LAST SIX MONTHS AND THIS WAS HER DAILY SCHEDULE SHE WAS THE PERFECT DRIVER OF THE FAMILY TO DRIVE 17 HOURS STRAIGHT SHE DID ALL THAT ROAD TRIPS I BELIEVE SHE TRIED AVOID A DEER AND THEN LOST CONTROL OF HER VEHICLE THIS WAS A REALLY HORRIFIC CRASH EVERYTHING THAT WAS ON THE FRONT AND WENT IN TO THE CAR INCLUDING THE MOTOR THE FRONT TIRE THE BUMPERS EVERYTHING THE DRIVER SEAT WAS PUSHED ALL WAY BACK TO THE REAR SEAT I HOPE THIS CAR COULD BE INVESTIGATED I BELIEVE MY DAUGHTER LOST CONTROL OF THE STEERING AND THAT'S WHY SHE CRASHED. UPDATED 4/28/2015 *JS
Steering, Oct 15, 2014
WHILE DRIVING INTO WORK, MY POWER STEERING LOCKED, MY "ADVACETRAC" WARNING LIGHT CAME ON, AND MY DASHBOARD TEXT BLOCK STATED "POWER ASSIST FAILURE." THANKFULLY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MUSCLE MY CAR ONTO THE SIDE OF THE ROAD. I TURNED IT OFF AND BACK ON AGAIN, AND THE POWER STEERING WORKED. A LITTLE OVER A MONTH LATER (OCTOBER 15), THE POWER STEERING FAILED AGAIN, THIS TIME WHILE I WAS TRYING TO PARK. TURNING THE VEHICLE OFF, THEN BACK ON AGAIN CORRECTED THE PROBLEM. I HAVE SPOKEN WITH A FORD DEALER, WHO ADVISED ME THAT UNLESS THE PROBLEM EXISTS WHEN I BRING THE VEHICLE IN, THERE'S NOTHING THAT CAN BE DONE. THIS HAS NOW HAPPENED THREE TIMES (THE FIRST TIME ABOUT A YEAR AGO), AND THIS IS THE SECOND COMPLAINT I'VE FILED. SIMPLE INTERNET SEARCHES, AS WELL AS A SEARCH OF NHTSA COMPLAINTS INDICATES THIS IS A WELL-DOCUMENTED PROBLEM. I'M NOT SURE WHY IT HAS NOT YET BEEN ADDRESSED. *TR
Steering, Oct 14, 2014
PULLING OUT OF DRIVEWAY, MADE A LEFT HAND TURN TO MAIN ROAD, POWER STEERING LOCKED INTO PLACE, COULD NOT MOVE IT. HAD TO STOP CAR. HAPPENED WHILE DRIVING. TURNED CAR OFF ONCE IT WAS TURNED BACK ON IT WAS BACK TO NORMAL AGAIN AND WAS ABLE TO MOVE STEERING AGAIN. *TR
Steering, Oct 13, 2014
WHILE DRIVING THE CAR, THE POWER STEERING LIGHT RANDOMLY FLICKERED AND THE FRONT WHEELS LOCKED. THE CAR STARTED TO MAKE A NOISE AND I COULD BARELY STEER THE CAR TO A SAFE AREA. I WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. I DECIDED TO TURN THE CAR BACK ON AND THE MESSAGE HAD DISAPPEARED AND THE CAR STARTED TO WORK PROPERLY.IT WAS SO SCARY AND COULD HAVE BEEN FATAL. THIS WAS THE SECOND TIME THAT THIS HAS HAPPENED IN THE LAST 3 MONTHS AFTER SEEING THE DEALER AND CONSULTING ABOUT THIS PROBLEM. THE DEALER DIDN'T SEEM TO MAKE A BIG DEAL OUT OF THE ISSUE BUT IT IS A SERIOUS HAZARD TO MYSELF AND THE OTHER DRIVERS AROUND ME. *TR
Steering, Structure, Engine, Oct 13, 2014, crash
MY DAUGHTER WAS DRIVING A 2011 FORD FUSION THE STATE POLICE SAID SHE FELL ASLEEP BECAUSE SHE WORKED OVERNIGHT . YES SHE WORKS OVERNIGHT AND HAS BEEN DOING IT FOR 6 MONTHS . SHE WAS ON HER REGULAR SCHEDULE. AFTER DROPPING HER BOYFRIEND OFF WORK SHE WAS HEADING TO MY HOUSE ON A REAL POPULAR DEER ROAD . I BELIEVE SHE WAS SWERVING OFF THE ROAD TO TRY AN AVOID THE DEER AND LOST HER STEERING AND HIT A TREE . I KNOW MY DAUGHTER SHE WOULDN'T HAVE FELL ASLEEP. I HOPE TO GOD THIS COULD BE PROVEN ONE DAY .THE ENGINE TIRES EVERYTHING ON FRONT END WAS INSIDE THE CAR . I HAVE PIECES OF THE CAR THAT WAS LEFT THERE HER CREDIT CARD BIRTH CERTIFICATE WAS JUST LAYING ON THE GROUND . I HAVE PICTURES OF THE CAR SHOWING THE ENGINE AND TIRE IN THE CAR. *TR
Steering, Oct 13, 2014
I WAS DRIVING AROUND 1:00 PM WHEN MESSAGE CAME ON DISPLAY INDICATING 'CHECK POWER STEERING NOW' AND NO LONGER HAD POWER STEERING. LUCKILY, I WAS DRIVING AT A LOW SPEED SO WAS ABLE TO SAFELY GET HOME. *TR
Steering, Oct 9, 2014
DRIVING DOWN THE ROAD (CURVY) HEARD WARNING CHIME AND ELECTRICAL POWER STEERING ASSIST FAILURE SHOWED UP ON DASH READ OUT. VERY HARD TO STEER. TURNED ENGINE OFF AND IT RESET. HAPPENED 3 TIMES. TOOK CAR TO DEALER THEY REPLACED GEAR ASSY. NOT COVERED BY WARRANTY COST $1454.24. *TR