2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: steering
1,428 reports, newest first. Show all
Steering, May 18, 2023
Power steering fault while driving slowly, followed by service power steering now warning
Steering, May 17, 2023
The contact's son owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist failed with the power steering assist fault warning message displayed. The contact spoke with the dealer and was informed that there were no recalls on the vehicle. Despite the failure, the contact's son used excessive effort to steer the vehicle back to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 186,885.
Steering, May 16, 2023
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 60 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction, almost causing the contact to lose control of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 189,000.
Steering, May 10, 2023
The contact owns a 2011 Ford Fusion. The contact stated while parking the vehicle, a message indicating the power steering failure was displayed, and the vehicle lost power steering functionality. The contact turned off and the restarted the vehicle, and the power steering became operable. The contact stated that the failure reoccurred several times while driving 5-10 MPH and while turning. The contact veered to the side of the road, turned off, and the restarted the vehicle. The power steering became operable, and the contact continued driving. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle remained at the dealer for repair. The contact related the failure to Ford Campaign Number: 15N01. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Steering, May 1, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving 15 MPH, the steering wheel became firm, and the power steering failure warning light was illuminated. The vehicle was towed to the dealer and the dealer replaced the power steering control module, the diagnostic trouble codes was reset, and the power steering assist module was replaced. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering) and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,000.
Steering, Apr 25, 2023
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The contact turned off and restarted the vehicle to correct the failure. The vehicle was taken to an independent mechanic, who diagnosed that the power steering needed to be replaced. An unknown dealer was made aware of the failure and confirmed that the VIN was included in Customer Satisfaction Program: 15N01 (EPS Steering); however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000.
Steering, Apr 19, 2023
The contact owns a 2011 Ford Fusion. The contact stated that on three separate occasions while driving at various speeds, the steering wheel became firm with the "Service Power Steering Now" and "Service Advancetrac" messages displayed on the instrument panel. The contact notified the dealer and the manufacturer about the failure and was informed that the vehicle was no longer covered under NHTSA Campaign Number: 15V340000 (Steering). The steering rack and pinion had been repaired twice for the same failure; however, the failure recurred after each failure. The vehicle was not repaired. The failure mileage was 140,400.
Steering, Apr 18, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving 35 MPH uphill, the vehicle lost motive of power without warning. The contact turned off and restarted the vehicle, and the vehicle operated normally. The contact stated that after several minutes the vehicle lost power steering functionality with the Service Power Steering Now message displayed. The contact was able to park the vehicle. The vehicle was diagnosed by an independent mechanic who retrieved fault code: C1277-20 and C1963-20. The contact was informed that the steering angle sensor signal and stability control and higher warning system needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the manufacturer for assistance. The manufacturer was contacted but provided no assistance; and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.
Steering, Apr 17, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving 30 MPH and making a right turn, the steering wheel became firm with the power steering assist warning light illuminated. The vehicle was taken to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V340000 (Steering). The contact was advised to contact the NHTSA Hotline for assistance. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the vehicle was previously repaired under NHTSA Campaign Number: 15V340000 (Steering); but provided no assistance. The failure mileage was 170,000.
Steering, Apr 13, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 5 MPH, the vehicle experienced a loss of power steering functionality with the power steering assist failure warning light was illuminated. The contact stated that the failure was recurring after starting the vehicle. The vehicle was taken to an independent mechanic, where the contact became aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The vehicle remained at the independent mechanic awaiting further diagnostic and repair. The local dealer was made aware of the failure and made the contact aware that the warranty had expired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
Steering, Apr 10, 2023
The contact owns a 2011 Ford Fusion. The contact stated that the steering wheel was seized while driving at various speeds. The contact would unlock and lock the vehicle to correct the steering failure. After the last failure, the contact was unable to fix the steering failure and the vehicle remained inoperable. The vehicle was taken to the dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 79,000.
Steering, Mar 30, 2023
The contact owns a 2011 Ford Fusion. The contact stated while starting the vehicle the power steering assist and the traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V340000 (Steering) but that the vehicle was previously repaired under the recall. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer also stated that the vehicle was already repaired under the recall. The manufacturer provided no additional assistance, and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 179,865.
Steering, Mar 21, 2023
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 136,000.
Steering, Mar 16, 2023
The contact's daughter owns a 2011 Ford Fusion. The contact stated that the rear passenger’s side tire became deflated. The TPMS warning light was illuminated. As a result of the failure, the power steering also failed. Upon investigation, the contact discovered that both the tire and power steering failure were related. The vehicle was taken to an independent mechanic who replaced the tire sensor and reset the tire pressure; however, the power steering failure persisted. The dealer was notified of the failure and informed him that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 113,000.
Steering, Mar 7, 2023
The contact owns a 2011 Ford Fusion. The contact stated that after her daughter returned to the vehicle in a parking lot, she started the vehicle and became aware that the vehicle had lost power steering assist functionality and the steering wheel was difficult to steer. The contact stated that her daughter became aware that the "steering assist failure" warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the power steering assist booster needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The dealer informed the contact that there had been a manufacturer Customer Satisfaction Program Number: 15N01 (EPAS Power Steering Efforts Steering); however, the contact was informed that she had exceeded the mileage and warranty extension for the service campaign. The failure mileage was approximately 199,000.
Steering, Mar 6, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 40-45 MPH, the vehicle lost power steering functionality with the serviced power steering and advanced track system warning lights illuminated. The contact pulled into the nearest parking lot to turn off and restart the vehicle; however, the failure persisted. The contact inspected the fuses, relays, and battery, all of which had not malfunctioned. The contact manually steered the vehicle while driving. The contact spoke with the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Steering, Feb 9, 2023
Upon getting into my car last Sunday 02/05/2023, a message displayed on my dashboard indicating “power steering assist fault” and the steering wheel was extremely difficult to turn (I am an athletic young individual). This made it impossible to get out of my lot behind my apartment thus making me not able to use the car and had to take the bus. I called Ford who said I had taken my car into a Ford dealer for recall 15s18 and 15n10 and they reprogrammed the steering module in 2020. I am told that I am passed the extension of this recall as my car is past the warranty date which was up in 2021. This is extremely frustrating because I am being penalized for taking my car in to get the recall fixed when all they did was re-program the steering module. This is a safety issue and I am reading is unfortunately common to have issues after the re-program and thus not be covered by the recall. The recall should have been to replace the power steering modules, since they are faulty. Because my car was taken in before 10 years and 150,000 I should not have to pay $2200 now only 3 years later. I took my car to a local trusted mechanic who ran the codes and sure enough said that a code came up saying faulty steering control module. I hope more people file complaints so there can be another recall issued. Thank you for your time. Katie
Steering, Feb 7, 2023
I was driving my 2011 Ford Fusion home with my new born baby and my power steering locked up on me. It started beeping stating assault steering over and over. Leaving me stuck in the middle of the highway.
Steering, Feb 7, 2023
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 35 MPH, the power steering became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted but no additional assistance was provided. The failure mileage was unknown.
Steering, Jan 27, 2023
The electric steering power goes out while driving almost wrecked into someone at a light turning now ford won’t fix it because it’s been over 10 years but my miles are still under 100,000 miles
Steering, Jan 27, 2023
My power steering went out in my 2011 Ford Fusion. When researching the possible cause, I found out there was a recall on the power steering for the model of my car. However, there is a 10 year or 150k mile limit on this recall. I couldn't understand how Ford could put a statue of limitations on a dangerous and faulty product; so, I took my car to a Ford dealer to get this issue resolved. They denied me the recall but said they could fix the power steering for $1800. I cannot afford that price. I'm submitting a request on here in hopes there's something that can be done. I just don't understand how there is a limit on a safety recall.
Steering, Jan 23, 2023
The contact called on behalf of her mother who owns a 2011 Ford Fusion. The contact stated while her mother was starting the vehicle, the vehicle lost power steering functionality. The vehicle was towed to the dealer where it was repaired under NHTSA Campaign Number: 15V340000 (Steering); however, the failure reoccurred within 6 months. The contact stated that whenever the failure occurred, her mother turned off and restarted the vehicle, and the power steering would respond as needed. However, the failure later persisted upon turning off and restarting the vehicle. A message indicating a power steering failure was displayed. The vehicle was towed to the same dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 176,000.
Steering, Jan 23, 2023
The contact's uncle owns a 2011 Ford Fusion. The contact stated that while his uncle was driving at highway speeds, the power steering assist failed, with the traction control and power steering assist messages displayed. The contact stated that his uncle used excessive force to steer the vehicle off to the shoulder; however, the power steering assist returned, causing him to over correct the steering wheel nearly driving the vehicle off the road. The vehicle was initially taken to an independent mechanic however, the mechanic unable to determine the cause of the failure. The failure was intermittent. The vehicle was then taken to a dealer but was not yet diagnosed and remained in dealer possession. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.
Steering, Electrical system, Jan 9, 2023
Service power steering in 2011 Ford fusion SE 2.5 L
Steering, Jan 9, 2023
The contact owns a 2011 Ford Fusion. The contact stated while driving 30 MPH, the vehicle experienced a loss of power steering assist. The steering assist warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.