2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: vehicle speed control
256 reports, newest first. Show all
Power train, Vehicle speed control, Engine, May 13, 2013
I WAS ON THE EXPRESSWAY WITH THE CRUISE SET AT 72. THE CAR ITSELF SHUT OFF THE CRUISE AND BEGAN IMMEDIATELY DE-ACCELERATING. PRESSING THE GAS PEDAL HAD NO EFFECT - THE ENGINE REMAINED IN IDLE. THE WRENCH BAR INDICATOR LIT UP. I PULLED OFF THE SIDE (HUGE POTENTIAL SAFETY ISSUE HAD THERE BEEN TRAFFIC AROUND) AND SHUT THE CAR DOWN IN NEUTRAL. RESTARTED - SAME ISSUE - WOULD NOT ACCELERATE - IT WAS AS IF THE THROTTLE WAS DISCONNECTED. I PUT THE CAR IN PARK, SHUT DOWN, WAITED 2 MINUTES, AND RESTARTED. ALL FUNCTIONED NORMALLY. RAN THE VEHICLE HEALTH REPORT TEST AND NO INDICATION WAS MADE OF AN ELECTRICAL ISSUE. . *TR
Vehicle speed control, Engine, May 8, 2013
ANYTIME VEHICLE SLOWS TO A SPEED OF APPROX. 20 MPH.,IT SEEMS TO WANT TO STALL THEN SECONDS LATER WITHOUT TOUCHING GAS PEDAL, SPEEDS UP AND ACCELERATES. I HAVE HAD THE VEHICLE IN FOR SERVICE TO VILLAGE FORD / DEARBORN MICHIGAN AND THEY CONTINUALLY TELL ME NO PROBLEM IS DETECTED. I HAVE HAD SEVERAL INDIVIDUALS DRIVE MY VEHICLE AND HAVE EXPERIENCED THE SAME ISSUE. I HAVE ALSO LOCATED AN ARTICLE FROM MY LOCAL NEWS CHANEL WXYZ SPEAKING OF THIS ISSUE, STATING IT WAS NOT YET SERIOUS ENOUGH FOR RECALL. WITH FORD MOTOR'S HISTORY I WOULD SAY THIS NEEDS TO BE LOOKED INTO BEFORE SERIOUS INJURY DOES OCCUR. *TR
Vehicle speed control, Fuel/propulsion system, May 3, 2013
THE CAR WAS TRAVELING ON THE HIGHWAY AT THE SPEED OF 70 MPH WHEN IT JUST STOPPED RESPONDING TO THE GAS PEDAL BEING PRESSED. THE CAR CAME ALMOST TO A COMPLETE STOP AND WAS LUCKY ENOUGH TO MAKE IT TO THE SIDE OF THE RODE. THE CAR WAS ALMOST HIT BY A TRUCK WHICH SWERVED INTO THE MEDIAN TO AVOID HITTING THE CAR. WITH THE CAR ALONGSIDE THE RODE IT WOULD NOT START. THE THROTTLE BODY HAD FAILED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, May 1, 2013
WAS DRIVING 2011 FORD FUSION THEN SHUT DOWN TO IDLE, NO POWER, ALMOST GOT RE ENDED, PULLED OVER AND PUT IN PARK TURNED OFF AND RESTARTED PROBLEM WAS GONE BUT RECURRED LESS THAN 2 TENTHS OF MILE. REPEATED STEPS WITH CAUTION FLOORED GAS PEDDLE BUT STILL HAPPEN. AUTOZONE CHECKED IT AND CLEARED THE COMPUTER. HAPPEN RIGHT AWAY AFTER LEAVING. CALLED FORD COULD NOT REPAIR BECAUSE NO CODES. PROBLEM CAME BACK 5 DAYS LATER. AT INTERSECTION LIGHT CHANGE GREEN CAR DID SAME THING, STUCK IN MIDDLE ON INTERSECTION. PUT IN PARK AND RESTART WAS HARD TO START. RED LIGHT NOW JUST GOT OUT OF TRAFFIC WAY. CAR IS AT FORD NOW. THIS IS A VERY BAD SAFETY FEATURE AND WILL CAUSE AN ACCIDENT SOONER OR LATER. FORD SAID THEY HAVE HAD A FEW PROBLEMS BUT NO RECALL. *TR
Vehicle speed control, Apr 30, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTARTED THE VEHICLE SEVERAL MINUTES LATER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND THE TEST RESULTS DETERMINED THAT THERE WAS A DEFECTIVE THROTTLE BODY ASSEMBLY. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Apr 26, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SPEED CONTROL WARNING LIGHT WAS ILLUMINATED. THE ENGINE RPMS THEN INCREASED EXCESSIVELY AS THE VEHICLE ACCELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE THROTTLE BODY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER A SECOND TIME AND THE CAUSE OF FAILURE WAS NOT DETERMINED. THERE WERE NO FURTHER REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 52,369.
Vehicle speed control, Apr 15, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SPEED REDUCED RAPIDLY AND INDEPENDENTLY. THE CONTACT WAS ALMOST UNABLE TO CONTROL THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STOPPED AT A SHOULDER WHERE THE VEHICLE WAS SHUTDOWN AND RESTARTED BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INSPECTED BY DEALER. THE CONTACT REPAIRED THE VEHICLE ON HIS OWN BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,743.
Power train, Vehicle speed control, Engine, Apr 14, 2013
DRIVING ON HIGHWAY AT 65 MILES WENT CAR WOULD LOSE POWER AND COULDN'T ACCELERATE AND CAR STARTED TO SHAKE WHEN CAME TO A STOP, CUT CAR OFF, WAITED A MIN, CUT CAR ON, TOOK A COUPLE EXTRA CRANKS BEFORE TURNING OVER, AND CAR WORKED FINE THIS HAD HAPPENED 3 TIMES AND IS VERY RANDOM AND DANGEROUS. *TR
Vehicle speed control, Apr 5, 2013, crash
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE THEN CONTINUED ACCELERATING UNTIL THE CONTACT PUT THE VEHICLE IN PARK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 06/07/13*LJ
Vehicle speed control, Fuel/propulsion system, Feb 26, 2013
I HAD JUST PURCHASED MY 2011 FORD FUSION JUST OVER A MONTH WHEN I ENCOUNTERED MY FIRST STALL ON MY WAY HOME FROM WORK. I WAS FULLY STOPPED AT AN INTERSECTION WAITING FOR THE STOP LIGHT TO TURN GREEN. I PRESSED DOWN ON THE ACCELERATOR ONLY TO REALIZE THE ENGINE WAS NO LONGER RUNNING. THE CAR BEHIND ME BUMPED INTO MY BACK BUMPER ANTICIPATING I WOULD BE ACCELERATING THROUGH THE INTERSECTION. THERE WAS NOTHING ON THE DASHBOARD INDICATING THE ENGINE HAD DIED. I PUT THE CAR INTO PARK AND WAS ABLE TO GET IT TO START NORMALLY. I DIDN'T HAVE ANY FURTHER PROBLEMS UNTIL ABOUT 6 MONTHS LATER IN JUNE 2012. THE SECOND TIME, I WAS TURNING RIGHT INTO A PARKING LOT AND AS I MADE THE TURN AND PRESSED DOWN ON THE ACCELERATOR I DISCOVERED THE CAR WAS COASTING WITH THE ENGINE DEAD AND THE DASHBOARD CONSOLE LIT UP AS IF EVERYTHING WAS STILL RUNNING NORMALLY. AGAIN, I PUT THE CAR INTO PARK AND THE ENGINE STARTED IMMEDIATELY AND EVERYTHING WAS BACK TO NORMAL AGAIN. THE THIRD TIME JUST HAPPENED IN FEBRUARY 2013 WHEN I AGAIN WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED DOWN ON THE ACCELERATOR ONLY TO DISCOVER THE ENGINE WAS NO LONGER RUNNING AND NO INDICATION ON THE DASHBOARD ANYTHING WAS WRONG. I DID THE SAME THING AND PUT THE CAR IN PARK AND THE ENGINE STARTED AND EVERYTHING RETURNED TO NORMAL. FOR THE FIRST 2 TIMES, THE FORD DEALERSHIP JUST SHRUGGED THEIR SHOULDERS AND SAID THERE WASN'T ANYTHING THEY COULD DO IF THEY COULDN'T DUPLICATE THE PROBLEM. THE 3RD TIME, THEY DID A SOFTWARE UPDATE BASED ON A BULLETIN FROM FORD THE COMPUTER WASN'T POSSIBLY SHIFTING AT THE PROPER TIMES WHICH COULD POSSIBLY CAUSE THE ENGINE TO STALL. SO NOW I HAVE TO WAIT AND SEE IF THE SOFTWARE UPDATE REALLY FIXED THE PROBLEM OR I WILL HAVE THE PLEASURE OF EXPERIENCING ANOTHER SUDDEN SURPRISE OF HAVING A ZOMBIE CAR THAT APPEARS TO BE ALIVE BUT ISN'T. *TR
Vehicle speed control, Feb 26, 2013
CAR JUST STALLED PULLING OUT OF A DRIVEWAY. *TR
Electrical system, Vehicle speed control, Engine, Feb 25, 2013
I BOUGHT THIS 2011 FORD FUSION AT 40,000 MILES AND SINCE IT HAS BEEN AT 45,000 MILES I BEEN HAVING STALLING AND IDLE PROBLEMS . I THOUGHT I WAS GOING CRAZY UNTIL I SEEN AN ARTICLE IN THE NEWS TODAY . MY CAR HAS STALLED ON THE HWY TO WHERE ON NUMEROUS OCCASIONS I HAVE ALMOST BEEN HIT. I HAVE HAD TO PULL OVER AND RESTART IT. I ALSO SEE THE WRENCH WHEN IT HAPPENS. I ALSO HAVE BEEN SITTING STILL AT LIGHTS TO WHERE MY CAR WOULD IDLE UP REAL FAST. MY CAR ALSO POPS AND GETS STUCK WHEN I CHANGE GEARS. I HATE THIS CAR. I JUST PRAY SOMETHING GETS DONE BEFORE SOMEONE REALLY GETS HURT INCLUDING MYSELF .... *TR
Steering, Engine and engine cooling, Vehicle speed control, Feb 25, 2013
ON A FEW SEPARATE OCCASIONS, WHILE EITHER SITTING IN TRAFFIC AT A LIGHT OR DRIVING MY 2011 FORD FUSION HAS STALLED IN THE MIDDLE OF TRAFFIC. IT HASN'T HAPPENED FOR A FEW MONTHS AND THERE IS NO RHYME OR REASON TO WHEN IT WILL HAPPEN. WHEN THE STALLING OCCURS THE CAR LITERALLY SHUTS DOWN IN THE MIDDLE OF TRAFFIC AND I HAVE TO RESTART THE CAR TO PROCEED. *TR
Vehicle speed control, Feb 15, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH UPHILL WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE WITH A SUDDEN LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC THROTTLE BODY. THE FAULTY PART WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,658.
Power train, Electrical system, Vehicle speed control, Jan 12, 2013
I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AND WHEN I DO THE CAR SHAKES. I TURNED MY CAR OFF AND WHEN I TURN IT BACK ON ITS LIKE IT NEVER HAPPENED. NO LIGHTS STAY ON AND THE CAR DRIVES LIKE A CHAMP. IT DOES IT AT RANDOM TIMES, AND RANDOM SPEEDS. I TOOK THE CAR TO A FORD DEALERSHIP IN MAY 2012 AND THEY COULD NOT FIND A PROBLEM WITH IT. THIS HAPPENED 3 TIMES AND IN AUGUST I TOOK THE CAR IN TWICE, THE FIRST TIME NOTHING WAS FOUND, THE SECOND TIME THEY CHANGE THE THROTTLE BODY ON IT. PROBLEM FIXED RIGHT?? NOT EVEN CLOSE. IN NOVEMBER IT DID IT AGAIN. I CALLED THE DEALER BUT THEY COULD NOT SEE MY CAR FOR A FEW DAYS AND DIDN'T HAVE ANY LOANER VEHICLES. THE CAR THEN BEGAN TO RANDOMLY JERK AT A STOP LIGHTS OR WHEN I CHANGED GEARS. THIS WEEK THE FLARE UP HAPPENED AGAIN BUT THIS TIME THE CAR JERKED WHEN I PUT IT IN DRIVE AND THE ENGINE LIGHT AND WRENCH LIGHT BOTH TURNED ON. I CONTINUED TO DRIVE AND RIGHT WHEN I STARTED GOING UP A HILL THE DASHBOARD LIT UP, THE READERS WENT CRAZY AND MY CAR STARTED ROLLING BACKWARDS. I WAS ABLE TO BREAK BUT WHEN I PUSHED ON THE GAS THE CAR BARELY CREPT UP THE HILL. THE WRENCH LIGHT THEN TURNED OFF BUT THE ENGINE LIGHT STAYED ON. THE NEXT MORNING I TOOK IT TO THE DEALER. WHEN I TOOK IT IN THE ENGINE LIGHT WAS ON BUT WHEN THEY CHECKED IT THE ENGINE LIGHT WAS OFF AND THERE WERE NO CODES ON THE COMPUTER. I AM SCARED OF THE CAR I AM DRIVING. I KNOW THE CAR HAS A PROBLEM AND SO DOES THE DEALER BUT THEY JUST CAN'T FIGURE OUT WHAT THE PROBLEM IS. I CALLED FORD BUT ALL THEY SAID WAS THAT THEY WERE WORKING WITH THE DEALER. I AM PAYING FOR A CAR I CAN'T DRIVE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 12, 2012
DRIVING NORMAL FOR AROUND AN HR THEN ALL OF A SUDDEN A LIGHTED WRENCH SHOWS ON DASH AND THE ACCELERATOR DOES NOT ENGAGE PROPERLY AND CAR FEELS LIKE IT IS VERY ROUGH AND LOW IDLE. POWER BRAKES AND POWER STEERING WORK FINE AND CAN PULL OVER BUT WAS IN A TURNAROUND FOR A HIGHWAY ACCESS RD. TURNED VEHICLE OFF AND TURNED IT BACK ON AGAIN AND IT WORKED OK. NEXT DAY IT HAPPENED TWICE, ONE OF THOSE TIMES JUST FROM THE START OF TURNING ON VEHICLE AND TRYING TO LEAVE PARKING LOT OF WORK, AND SECOND TIME WAS ON A 45MPH RD WHICH FELT DANGEROUS. SAME THING ACCELERATOR STOPPED WORKING AND IT COASTED DOWN TILL I COULD PUT IN PARK AND TURN OF VEHICLE AND TURN BACK ON. IT DOES NOT WORK IF YOU ARE COASTING AND PUT IT IN NEUTRAL AND TURN OFF AND ON AS THE PROBLEM IS STILL THERE. AFRAID OF IT HAPPENING ON HIGHWAY. SEEMS LIKE A SOFTWARE OR SENSOR ISSUE WITH THROTTLE BODY AS WHEN YOU DO GIVE IT GAS ON THE PEDDLE IT FEELS LIKE THE THROTTLE PLATE IS BLOCKED OR TRYING TO OPEN UP BUT NOT ENOUGH TO GO JUST SMALL WEAK SPURTS. *TR
Vehicle speed control, Oct 31, 2012
WITHOUT WARNING THE VEHICLE BEGAN SHAKING LOSING POWER. SECONDS LATER IT WOULD NOT ACCELERATE. I HAD TO STOP IN THE MIDDLE OF A BUSY INTERSECTION, PUT THE CAR IN PARK, AND RESTART IT. THIS RESOLVED THE ISSUE TEMPORARILY BUT CAUSED A VERY DANGEROUS SITUATION. IT HAS HAPPENED AGAIN AND THE MECHANIC'S THOUGHT IS THAT IT IS A PROBLEM WITH THE THROTTLE BODY AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2,000 MILES PAST THE MANUFACTURERS WARRANTY. SUCH AN UNSAFE SITUATION IS TERRIFYING AND FRUSTRATING, AS THE VEHICLE HAS UNDER 40,000 MILES ON IT. PLEASE ISSUE A MANDATORY RECALL!!!! *TR
Vehicle speed control, Fuel/propulsion system, Oct 28, 2012
2ND INCIDENT W/ GAS PEDDLE STOPPING WORKING WHILE DRIVING W MY CHILDREN IN THE CAR. WRENCH LIGHT CAME ON AND I PUT ON MY FLASHERS AND TURNED OFF IGNITION DUE TO BURNING SMELL COMING FROM UNDER THE HOOD SHOULD NOTE EVERY TIME THIS HAS HAPPENED I HAVE JUST PUT GAS IN MY CAR AS WELL, ALSO HAD TO HAVE A NEW BATTERY PUT ON MY 1YR AND 10 MONTH OLD CAR TODAY. RESTARTED THE CAR AND WAS ONLY LUCKILY 100YRDS OR LESS FROM MY DRIVEWAY SO WILL CALL AND HAVE CAR TOWED TO DEALERSHIP AGAIN. CAR IS NOT SAFE FOR ME AND MY FAMILY!!! *TR
Vehicle speed control, Fuel/propulsion system, Oct 28, 2012
WHILE TRAVEL ING UP A BUSY HWY IN AROUND 2 IN THE AFTERNOON, THE GAS PEDDLE QUIT WORKING AND CAR STARTED TO VIOLENT SHAKE . AT THE TIME OF INCIDENT I WAS TRAVELING AT 45 MPH AND COULD HAVE BEEN SERIOUSLY INJURED. PULLED TO THE SIDE RD. PUT THE CAR IN PARK AND TURNED OFF THE IGNITION AND RESTARTED THE CAR AND GAS PEDDLE WORKED NOW AND I DROVE IT TO DEALERSHIP WHERE THEY KEPT IT FOR SIX DAYS AND DID NOT DO ANY REPAIRS ON IT. *TR
Vehicle speed control, Oct 24, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE CONTACT LATER EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE 41,000 AND THE CURRENT MILEAGE WAS 41,010. ..UPDATED 12/11/12 *BF THE CONSUMER STATED WHEN THE THROTTLE BODY MALFUNCTIONED THE VEHICLE WOULD LOOSE POWER AND HE WOULD HAVE TO PUT THE VEHICLE IN PARK AND THEN RE-START IT. UPDATED 12/12/12
Vehicle speed control, Fuel/propulsion system, Oct 15, 2012
AS WE WERE TRAVELING WE SUDDENLY BEGAN SLOWING TO A HALT. THOUGH MY HUSBAND WAS PRESSING THE GAS PEDAL AND THE ENGINE WAS RUNNING, THERE WAS NO RESPONSE. LUCKILY HE WAS ABLE TO STEER THE CAR TO THE SHOULDER BEFORE WE STOPPED COMPLETELY. WE WERE ON A SPARSELY TRAVELED ROAD AT THE TIME. AFTER CHECKING UNDER THE HOOD, REPEATEDLY TRYING TO PUSH THE PEDAL AND CALLING ROADSIDE ASSISTANCE, HE FINALLY TURNED THE ENGINE OFF AND THEN RESTARTED IT. THE THROTTLE SEEMED TO WORK FINE AND WE CONTINUED TO OUR DESTINATION. THE FOLLOWING DAY THE SAME THING OCCURRED. AGAIN WE WERE NOT IN HEAVY TRAFFIC AND THERE WAS A SHOULDER AVAILABLE FOR US TO GET TO. THIS TIME HE IMMEDIATELY TURNED THE ENGINE OFF AND RESTARTED IT WITH EVERYTHING RETURNING TO NORMAL. WE WERE VERY FEARFUL OF THIS OCCURRING IN HEAVY TRAFFIC OR WHERE THERE WAS NOT A SHOULDER AVAILABLE. WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CHARGED US $387.43 TO REPLACE THE THROTTLE BODY #DS7Z-9E926-A. *TR
Vehicle speed control, Sep 26, 2012
TODAY WAS THE FOURTH TIME MY ACCELERATOR FAILED TO WORK ON MY CAR. IT HAS HAPPENED ON THE HIGHWAY DOING 65 AND AT LOW SPEEDS. THE DEALER TELLS ME IT IS THE THROTTLE BODY AND THAT THEY ARE FAMILIAR WITH THE PROBLEM. THEY ALSO TELL ME IT WILL HAPPEN AGAIN. FORD MOTOR REFUSES TO FIX THE PROBLEM UNDER WARRANTY UNTIL THE DEALER CAN REPRODUCE THIS INTERMITTENT PROBLEM OR ITS COMPUTER SYSTEMS CONFIRMS A PROBLEM. NEITHER COULD BE DONE WHEN I TOOK THE CAR TO THE DEALER FOR REPAIR. THE INTERNET DEMONSTRATES OTHERS WITH THIS EXACT SAME PROBLEM. I AM WORRIED THAT THIS PROBLEM WILL REOCCUR IN AN INOPPORTUNE TIME CAUSING AN ACCIDENT AND INJURY. WHEN IT OCCURS, THE ACCELERATOR STOPS WORKING, BUT THE ENGINE IS STILL RUNNING. A WRENCH LIGHT APPEARS ON THE DASH. I AM ABLE TO COAST TO A STOP, BUT MUST PUT THE CAR IN PARK AND RESTART THE CAR FOR THE PROBLEM TO TEMPORARILY RESOLVE. FORD SEEMS TO BE AWARE THAT THIS PROBLEM EXISTS, BUT IS REFUSING TO MAKE THE WARRANTY REPAIR. *TR
Vehicle speed control, Aug 15, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Vehicle speed control, Aug 1, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT SPORADICALLY WHEN THE ACCELERATOR PEDAL WAS PRESSED, THE VEHICLE WILL NOT ACCELERATE. THE CONTACT STATED THAT THERE ARE ALSO INSTANCES WHEN THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE THROTTLE BODY AND CABLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE THROTTLE CABLE AND BODY WERE NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 47,000.
Vehicle speed control, Jul 17, 2012
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE VEHICLE WOULD RAPIDLY ACCELERATE AT ANY TIME WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN THE BRAKES WERE DEPRESSED. THE CONTACT WOULD HAVE TO UTILIZE EXTREME FORCE ON THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY REPLACED THE CONTROL SOFTWARE BUT COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,800. UPDATED 08/28/12*LJ