2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: vehicle speed control
256 reports, newest first. Show all
Power train, Vehicle speed control, Feb 9, 2016
WHILE DRIVING ON CITY STREET CAR JUST LOSS POWER AND SLOWLY STOP MOVING ,SO I PULL OVER INTO THE CENTER DIVIDER AS IT SHUT DOWN. I TURNED THE IGNITION TO OFF STARTED IT BACK UP AND CONTINUED ON THAT HAPPENED A FEW YEARS AFTER I BOUGHT THE CAR BRAND NEW, RECENTLY MY CAR HAS BEN DOING A LOT OF JERKING AS IF I'M RUNNING OVER A ROCK SO I TOOK IT IN AND SOME WORK WAS DONE WITH THE TRANSMISSION, THAT WAS ABOUT 2/3 WEEKS AGO AND IT STARTED DOING THE JERKING AGAIN IT USUALLY HAPPENS WHEN I TAKE OFF. SO I CALL TODAY AND MADE ANOTHER APPOINTMENT. MY CONCERN IS THAT THIS CAR ISN'T EVEN 5 YEARS OLD AND ALREADY HAVING PROBLEMS WITH THE TRANSMISSION AND OTHER ISSUE. AND I GOT THE 5 YEAR WARRANTY WITH IS SOON TO EXPIRE AND THE I STUCK WITH A CAR THAT I FEEL WAS FAULTY FROM THE BEGINNING.
Electrical system, Vehicle speed control, Dec 1, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER; HOWEVER, IT STILL HAD SOME ELECTRICAL FUNCTION. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THE FAILURE RECURRED. THE THROTTLE BODY WAS REPLACED AND THE VEHICLE WAS REPROGRAMMED THREE TIMES. THE FAILURE OCCURRED SEVEN TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500.
Vehicle speed control, Sep 17, 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,500.
Steering, Vehicle speed control, Other or unspecified, Aug 19, 2015, crash
ON AUGUST 1ST, 2015, I WAS ON MY WAY HOME AT ABOUT 10 PM AT NIGHT. I WAS GOING UP A HILL THAT CURVED TO THE LEFT AND SUDDENLY LOST CONTROL OF MY STEERING WHEEL. INSTEAD OF TURNING LEFT THE CAR PROCEEDED TO GO STRAIGHT WHERE I THEN BEGAN TO PANIC. I THEN SLAMMED MY BRAKE TO THE FLOOR AND IT SOMEHOW UNEXPECTEDLY SPED UP. I CRASHED INTO A POWER LINE AND SMASHED THE FRONT END INTO A TREE THAT HAD TOTALED MY VEHICLE. I HAVE SEAT BELT BURNS ON MY NECK, STITCHES ON MY KNEE, ABRASIONS, SUFFERED FROM A MINOR CONCUSSION, A LARGE AMOUNT OF BRUISES, SMALL CUTS ON MY HANDS AND FOREHEAD. I HAVE FULL MEDICAL DOCUMENTS OF MY INJURIES INCLUDING PICTURES. I LATER FOUND OUT THERE WERE 2 RECALLS ON THE VEHICLE A POWER STEERING AND 1 FULL THROTTLE BODY RECALL. THE POWER STEERING WAS COMPLETELY REPLACED PREVIOUSLY IN 7/16/2013 & 10/26/2013 AND THERE WAS NO SOLUTION TO THE THROTTLE BODY RECALL EXCEPT A EXTEND WARRANTY. I ALSO WENT TO THE CAR DEALERSHIP WHERE I PURCHASED MY VEHICLE 2 DAYS BEFORE THE ACCIDENT AND THEY MENTIONED NOTHING ABOUT ANY OF THE RECALLS. THEY ALSO HAD NO CLUE WHY IT WAS MAKING THE STRANGE NOISES AND TOLD ME IT WAS FINE AFTER 4 HOURS OF SERVICE. IM STILL CURRENTLY EXPERIENCING PAIN IN MY SHOULDER THAT WAS DIAGNOSED AT THE ORTHOPEDICS ON AUGUST 18TH. I HAVE TO ATTEND PHYSICAL THERAPY TWICE A WEEK FOR 6 WEEKS. I CURRENTLY HAVE SHOOTING PAINS IN MY LEFT SHOULDER & MUSCLE SPASMS. ALSO MY LEG HAS NERVE DAMAGE WHERE IM STILL EXPERIENCING NUMBNESS AT THIS TIME. THERE IS ALSO PERMANENT SCARRING FROM THE SEATBELT BURNS & THE AIR BAG RIPPING OFF THE SKIN OF MY LEFT THUMB. WE HAVE DOCUMENTATION OF EVERYTHING INCLUDING THE POLICE REPORT, CAR DIAGNOSIS AND THE VEHICLE IS STILL AT THE TOW LOT. NO ONE ELSE WAS INVOLVED OR INJURED HOWEVER THERE IS DOCUMENTATION OF THE PREVIOUS POWER STEERING RECALL ACCIDENT.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Mar 3, 2015
I AM FILING A FORMAL COMPLAINT AGAINST FORD MOTOR COMPANY ABOUT SUDDEN AND REPEATED SURGING OCCURRING ON MY 2011 FORD FUSION. THE FIRST TIME THE CAR SURGED AS I WAS BRAKING, THE CAR SUDDENLY SURGED FORWARD. THE SURGE THREW THE CAR APPROXIMATELY 10 FEET BEFORE IT SLOWED. I WAS ABLE TO TURN ONTO A SIDE STREET AND INTO A PARKING LOT TO TURN OFF THE CAR. AFTER QUIETING DOWN I WAS ABLE TO START THE CAR, MAKING SURE THAT THERE WAS PLENTY OF ROOM BETWEEN ME AND WHATEVER CAR WAS AHEAD OF ME WHEN I BRAKED AT A TRAFFIC LIGHT OR STOP SIGN. AFTER THE SECOND TIME IT SURGED, AS I WAS AGAIN BRAKING, I HAD THE CAR CHECKED BY A FORD DEALERSHIP SERVICE DEPARTMENT THAT WAS UNABLE TO FIND ANYTHING WRONG WITH THE CAR OR ITS SETTINGS. THE CAR DID NOT SURGE WHEN IT WAS TEST-DRIVEN BY THE SERVICE PERSONNEL. TODAY, TUESDAY MARCH 3, 2015, IS THE THIRD TIME THE CAR HAS SURGED. I WAS PARKING THE CAR WHEN, AS I WAS BACKING INTO A PARKING SPACE, THE CAR SURGED FORWARD.. I TURNED THE STEERING TO AVOID THE TRUCK PARKED AHEAD OF ME. WHILE THERE WAS NO DAMAGE TO THE TRUCK, MY PASSENGER SIDE REAR-VIEW MIRROR WAS SEVERELY DAMAGED AND MUST BE REPLACED. THE FORD SERVICE CENTER WHERE I TOOK THE CAR HAS ESTIMATED THAT IT WILL.COST OVER $400 TO REPLACE THE MIRROR. IN ADDITION THERE ARE A NUMBER OF SCRAPES ALONG THE SIDE OF THE CAR WHICH A BODY SHOP WILL HAVE TO REPAINT. THIS IS A SERIOUS SAFETY ISSUE. FORTUNATELY THERE HAVE NOT BEEN ANY PERSONAL INJURIES AS A RESULT OF THE SURGES TO DATE BUT I AM VERY NERVOUS ABOUT DRIVING THE CAR. I HAVE NOW SEEN IDENTICAL COMPLAINTS ABOUT THIS HAPPENING WITH FORD FUSIONS ON THIS AND OTHER AUTOMOBILE COMPLAINT SITES. THIS IS A FACTORY OR PRODUCT DEFECT THAT NEEDS TO ADDRESSED BY FORD MOTOR COMPANY BEFORE SOMEONE IS SERIOUSLY OR FATALLY INJURED. *TR
Vehicle speed control, Nov 20, 2014
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE DECELERATED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE ENGINE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Steering, Vehicle speed control, Electronic stability control (ESC), Nov 19, 2014
WHILE DRIVING ONE SATURDAY EVENING OUT OF NO WHERE THE CAR IDLES DOWN TO ABOUT 5 MPH UNTIL IT STOPS , THE STEERING WHEEL AND GAS PEDAL LOCKS UP AND MY HUSBAND AND I ARE STUCK IN THE MIDDLE OF THE ROAD WITH TRAFFIC BEHIND US, THANKFULLY THERE WAS NO ACCIDENT. I THEN PUT THE CAR IN PARK, SWITCHED TO KEY BACK TO TURN IT OFF AND BACK ON TO TRY AND MOVE IT FROM THE ROAD TO THE GAS STATION THAT WE WERE RIGHT IN FRONT OF (THANK GOD). WE EVENTUALLY GOT THE CAR IN THE PARKING LOT AND NOTICED THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT WERE BOTH ON. WE DID OUR RESEARCH AND FOUND OUT IT IS A PROBLEM CONCERNING THE THROTTLE BODY, IN WHICH I HEARD IS VERY COSTLY. THE PROBLEM STOPPED FOR ABOUT A WEEK THEN STARTED AGAIN AND HAPPENS RANDOMLY WHILE IN TRAFFIC, AGAIN THANK GOD NO ACCIDENT HAS OCCURRED. THIS CAR IS MY HUSBAND AND I ONLY MEANS OF TRANSPORTATION RIGHT NOW AND I AM 4&1/2 MONTHS PREGNANT SO WE NEED THIS CAR TO TRAVEL NOT ONLY TO AND FROM WORK BUT ALSO MY DOCTOR VISITS. I DON'T KNOW IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM BUT IT'S A HUGE SAFETY PROBLEM AND WE'VE ONLY HAD THE CAR FOR ABOUT 9 MONTHS. *TR
Vehicle speed control, Oct 14, 2014
DRIVING MY CAR WHEN IT ALL OF A SUDDEN SLOWED DOWN TO A VERY SLOW IDLE SPEED. GOT OUT OF TRAFFIC AND GLIDED INTO A PARKING LOT ONLY FOR IT TO ALL OF A SUDDEN BEGIN RACING RPM'S. TOOK TO FORD AND THEY REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. LUCKY THAT NOBODY HIT ME. *TR
Electrical system, Vehicle speed control, Sep 20, 2014
THIS HAPPENED TO ME ON MULTIPLE OCCASIONS WHERE I WILL BE DRIVING AND MY CAR JUST LOOSES POWER AND THE THROTTLE WONT WORK. I HAVE BEEN LUCKY ENOUGH NOT TO HAVE BEEN IN AN ACCIDENT BUT HAVE ALMOST BEEN IN TWO BECAUSE OF THE PROBLEM. I HAVE TO PULL OVER AND SHUT THE CAR OFF FOR A COUPLE OF MINUTES BEFORE I CAN START IT BACK UP AND WHEN I TRY TO START IT BACK UP IT HAS A HARD TIME STARTING. *TR
Vehicle speed control, Engine, Sep 14, 2014
HAD CRUISE SET AT 55MPH AND LOST ALL POWER. THE WRENCH LIGHT CAME UP ON THE DASH AND COULD NOT ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE BUSY HIGHWAY. RESTARTED THE CAR AND IT SEEMED NORMAL. THE CAR HAS DONE THIS MULTIPLE MORE TIMES SINCE THE INCIDENT YESTERDAY. IT IS NOW DOING IT EVERY TIME WE DRIVE. IT IS EXTREMELY DANGEROUS TO LOSE POWER IN YOUR CAR ON A BUSY HIGHWAY! THIS PROBLEM NEEDS ADDRESSED. FROM WHAT I READ ONLINE THERE ARE MANY PEOPLE THAT HAVE/HAD THE SAME PROBLEM! *TR
Vehicle speed control, Fuel/propulsion system, Sep 10, 2014
MY VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC (SEVERAL TIMES), WHILE DRIVING 25 MPH. IT STOPPED WITH NO PRE WARNING SIGNS. THE CAR IS ONLY 3 YEARS OLD AND I ONLY PURCHASED IT LESS THAN FOUR MONTHS AGO. THIS IS VERY DISHEARTENING! *TR
Fuel system, Gasoline, Vehicle speed control, Aug 25, 2014
GOING DOWN THE ROAD AND THERE WAS A THUMP AND THE GAS PEDAL QUIT WORKING. THE CAR DIDN'T GO DEAD BUT THE GAS PEDAL WOULDN'T ACCELERATE THE VEHICLE, COASTED TO THE SIDE OF THE ROAD, TURNED IT OFF AND BACK ON AND THE GAS PEDAL WORKED. IT DID THIS TWICE ON 8/22/14, ONCE ON 8/24/14 AND HAS DONE IT ONCE TODAY SO FAR 8/25/2014. THE FIRST TIME IT DID THIS WAS 9/12/13 AND IT DIDN'T DO IT AGAIN UNTIL 8/22/14. THERE ARE PAGES AND PAGES OF FORD FUSION OWNERS HAVING THIS SAME PROBLEM AND THEY SAY IT IS THE THROTTLE BODY CAUSING THE PROBLEM. WHEN IT DID IT TODAY I WAS PULLING OUT ON TO THE HIGHWAY FROM A STOP SIGN AND COULD NOT ACCELERATE TO GET ACROSS THE ROAD. I HAD TO STOP IN THE CENTER LANE TO KEEP FROM BEING HIT. FORD NEEDS TO FIX THIS BEFORE SOMEONE IS KILLED. I AM SCARED TO DRIVE MY OWN CAR BUT DON'T HAVE ANY OTHER WAY TO GET TO WORK. THE REFERENCE # FOR LAST YEARS COMPLAINT IS 10543529. *TR
Electrical system, Vehicle speed control, Engine, Aug 1, 2014
AFTER STOPPING AT A STOP SIGN, WHEN I PUSHED THE ACCELERATOR, THE VEHICLE JERKED AND WOULD NOT ACCELERATE PAST THE IDLE DRIVE SPEED; A WRENCH LIGHT DISPLAYED ON THE DASH; I SLOWLY MANEUVERED INTO A PARKING LOT. AFTER RESTARTING THE VEHICLE, I MANAGED TO GET HOME AND DRIVE THE CAR FOR SEVERAL DAYS WITHOUT ISSUE. A QUICK INTERNET SEARCH LED ME TO SUSPECT THE THROTTLE BODY. ON ABOUT JULY 29TH, THE SAME THING HAPPENED. I PULLED TO THE SIDE OF THE PARKING LOT THAT I WAS IN AND RESTARTED THE VEHICLE. ON THE MORNING OF JULY 31ST, AS I PUT IT IN PARK AT MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED (THE ENGINE STOPPED AND RPM DISPLAY SHOWED 0) AND THE BATTERY LIGHT AND OIL LAMP LIGHT DISPLAYED. THE VEHICLE STARTED RIGHT BACK UP. UPON LEAVING MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED FOUR ADDITIONAL TIMES WITHIN THE 9 MILES BETWEEN WORK AND THE NEAREST AUTO PARTS STORE. THE EMPLOYEE STATED THAT THE AFFECTED PART WAS THE "THROTTLE BODY" JUST AS I HAD FOUND BEFORE. *TR
Vehicle speed control, Jul 20, 2014
CAR WOULD NOT GO OVER 10 MPH. PULLED OVER TURNED CAR OFF, RESTARTED AND ENGINE SURGED UP AND DOWN. TURNED OFF AGAIN, RESTARTED. PROBLEM WENT AWAY. THIS IS THE SECOND TIME IT HAPPENED. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 3, 2014
WHILE DRIVING DOWN THE INTERSTATE TO WORK, THE CAR ALL OF THE SUDDEN JERKED AND STARTED TO DECELERATE. I WAS ABLE TO PULL OFF ONTO THE SHOULDER, WHILE THE CAR CONTINUED TO JERK FORWARD. I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND RESTARTED THE CAR. I PROCEEDED TO REENTER THE HIGHWAY, AND A FEW SECONDS LATER IT DID THE SAME THING AGAIN. I ONCE AGAIN PULLED OFF ONTO THE SHOULDER, TURNED OFF THE IGNITION, AND RESTARTED THE CAR. THIS TIME THE CAR RAN FINE ALL THE WAY TO WORK. I AM CONCERNED THAT SINCE THE FREEWAY HAS A FEW CONSTRUCTION SPOTS WHERE THERE ARE NO SHOULDER PULLOFFS, I COULD HAVE BEEN IN A SERIOUS ACCIDENT. *TR
Steering, Vehicle speed control, Service brakes, Jun 24, 2014
STEERING FEELS VERY LOOSE. WHEN I HIT THE BRAKES MY CAR STEERING FEELS VERY LOOSE. *TR
Vehicle speed control, Fuel/propulsion system, Jun 18, 2014
I OWN A 2011 FORD FUSION. WHILE TAKING MY CHILD TO A BIRTHDAY PARTY WE NOTICED SURGES IN POWER AT NO PREVIOUS INCLINATION OF A PROBLEM. TWO DAYS LATER I NOTICED THE SAME SURGE IN POWER AS IF THE CAR WANTED TO SPEED UP AND SLOW DOWN ON ITS OWN. THE PROBLEM PROGRESSED A FEW DAYS LATER TO SURGES IN POWER AND ALSO MY CAR THEN COMPLETELY DIED AT A RED LIGHT. IT IS NOW FOUR DAYS LATER AND THE PROBLEM HAS RAPIDLY INCREASED TO A PROBLEM OF DYING WHILE DRIVING DOWN THE ROAD AND DYING WHILE IDLING SITTING IN THE DRIVE WAY. THIS IS A SERIOUS SAFETY ISSUE, A CAR SHOULD NOT ACCELERATE AND DECELERATE OR COMPLETELY DIE WHILE DRIVING DOWN THE ROAD. I COULD POSSIBLY SEE A SERIOUS ISSUE OR ACCIDENT OCCURRING BECAUSE OF THIS PROBLEM. I HAVE RESEARCHED ISSUES WITH MY MODEL OF CAR AND HAVE SEEN SEVERAL PEOPLE HAVE THE SAME ISSUE AND SHARE MY CONCERN. *TR
Vehicle speed control, Engine, May 8, 2014
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY PROBLEMS. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD STATING HE COULD POSSIBLY EXPERIENCE A SUDDEN REDUCTION OF ENGINE POWER. THE CONSUMER BELIEVED A RECALL SHOULD BE ISSUED, INSTEAD OF ISSUING WARRANTY EXTENSION. *JB
Vehicle speed control, Engine, Fuel/propulsion system, May 3, 2014
VEHICLE OVER ACCELERATED WHEN COMING TO A STOP. I PUT BOTH FEET ON BRAKES AND SHIFTED INTO PARK/NEUTRAL (HAS HAPPENED SEVERAL TIMES) AND CAR ACCELERATES TO OVER 7000 RPM AND AUTOMATICALLY GOES BACK DOWN TO NORMAL. I HAVE HAD THE THROTTLE BODY & MOTOR ASSEMBLY REPLACED (4/28/2014) YET IT HAPPENED AGAIN IMMEDIATELY UPON INITIAL DRIVE FROM FORD DEALERSHIP. DEALERSHIP KEPT MY CAR FOR 3 ADDITIONAL DAYS AND THEN ADVISED THAT THEY COULD FIND NOTHING WRONG AND I WAS TOLD (SALES GENERAL MANAGER) THAT WHAT I WAS REPORTING TO THEM "COULD NOT HAPPEN". *TR
Vehicle speed control, Apr 28, 2014, crash
WHILE MAKING A RIGHT TURN INTO A PARKING SPACE IN A PARKING GARAGE THE VEHICLE SUDDENLY ACCELERATED AND HIT THE CONCRETE PYLON BEFORE THE BRAKES WHICH WERE APPLIED STOPPED THE CAR. THERE WAS A LOT OF FRONT END DAMAGE BUT NO PERSONAL INJURIES. *JS
Vehicle speed control, Apr 18, 2014, crash
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE PULLED INTO A PARKING AREA AT UNKNOWN SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 13,000. UPDATED 6/10/14*CN THE CONSUMER STATED THE VEHICLE SURGED AND APPLYING THE BRAKE, DID NOT STOP THE VEHICLE. THE VEHICLE WENT OFF THE ROAD INTO SOME TREES. UPDATED 07/24/24
Fuel system, Gasoline, Electrical system, Vehicle speed control, Apr 14, 2014
MY WIFE, [XXX], WAS DRIVING OUR FUSION. SHE HAD TRAVELED APPROX. 1/4 MILE AND WAS APPROACHING A STOP SIGN AT BAYSIDE DR. NEWPORT BEACH,CA AT THE HARBOR IS. DR. INTERSECTION. SUDDENLY, THE CAR ACCELERATED, CATCHING HER BY SURPRISE SHE WENT THROUGH THE INTERSECTION AND WAS NARROWLY MISSED BY TWO ONCOMING CARS. SHE TOLD ME LATER THAT IT HAPPENED A SECOND TIME ON THE FREEWAY (SHE WAS ON HER WAY HOME) BUT WAS NOT IN IMMEDIATE DANGER WHEN IT OCCURRED. WE HAVE TRAVELED THESE STREETS SEVERAL TIMES. HAD JUST LEFT THE RESTAURANT WHERE WE HAD LUNCH....WAS RIDING MY BICYCLE HOME AND WATCHED HER GO THROUGH THE INTERSECTION....VERY SCARY!! NOTE: THE THROTTLE POSITIONER WAS REPLACED ON THIS VEHICLE A COUPLE MONTHS AGO. IT HAD FAILED TO 5MPH. VILLA FORD IN ORANGE CA DID THE REPAIR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/7/2014 *JS
Electrical system, Vehicle speed control, Mar 31, 2014
BATTERY GOES DEAD AFTER SITTING A FEW DAYS. POSSIBLE SIGN OF ELECTRIC THROTTLE BODY FAILURE.!!??? BATTERY REPLACED TWICE IN 4 MONTHS, CHARGES NORMALLY. WHILE LOOKING FOR POSSIBLE ELECTRICAL PROBLEMS ASSOCIATED WITH THE 2011 FUSION (11K MILES) I DISCOVERED THERE IS MANY, MANY PEOPLE COMPLAINING OF THROTTLE BODY FAILURE. I WENT TO THE LOCAL DEALER AND CALLED FORD AND ASKED THEM TO REPLACE THE THROTTLE BODY AND TRACE THE ELECTRICAL PROBLEM. I WAS TOLD THAT THEY WOULD ONLY HONOR THEIR "CUSTOMER SATISFACTION PROGRAM" CONCERNING THE THROTTLE BODY IF IT FAILS!!!!!! I EXPLAINED THAT I WAS AFRAID TO DRIVE THE VEHICLE AND IF THEY HAD AN UPDATED THROTTLE BODY AND "LIMP HOME" UPDATE THEY SHOULD INSTALL IT AND MAKE CORRECTIONS. A CALL TO FORD AND THEY REFUSED TO FIX THE POTENTIALLY DEADLY PROBLEM. SO WHAT RECOURSE IS THERE?? MY FUSION AND F-350 ARE BOTH HEADED FOR TRADE AT A NO NONSENSE DEALER. LACROSSE AND SILVERADO, HERE I COME!!!!!!! I SUGGEST YOU DO SOMETHING SIMILAR. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 25, 2014
DURING NORMAL DRIVING CONDITIONS AND SPEED, THE CAR JUST STOPPED BEING RESPONSIVE TO THE ACCELERATION PEDAL WITHOUT WARNING, THE MAINTENANCE WRENCH LIGHT CAME ON, AND THE CAR STARTED SLOWING DOWN. I WAS ABLE TO TURN ON THE HAZARD LIGHTS AND PULL OVER TO A SAFE LOCATION, WHILE CARS WERE PULLING UP BEHIND ME VERY QUICKLY. AS THE CAR WAS LEFT IDLING IT BECAME VERY ROUGH, LIKE THE CAR WAS MISSING. TO CORRECT THE PROBLEM, I HAD TO TURN OFF THE CAR, WAIT THIRTY SECONDS TO A MINUTE AND START THE CAR AGAIN. THE CAR STARTED A LITTLE ROUGH BUT RETURNED TO NORMAL OPERATION. THE MAINTENANCE WRENCH LIGHT WAS NOT ILLUMINATED AND NO OTHER WARNING LIGHTS ILLUMINATED. THIS HAS HAPPENED TWICE SO FAR ABOUT A MONTH APART. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS LESS THAN THREE YEARS OLD AND ONLY HAD 23,214 MILES ON IT. LUCKILY BOTH TIMES IT HAPPENED ON A LOCAL STREET AND NOT ON A HIGHWAY. I CONSIDER THIS A SAFETY AND RELIABILITY PROBLEM. YOU HAVE NO IDEA WHEN YOUR CAR IS GOING TO JUST STOP ACCELERATING AS YOU ARE DRIVING. *TR
Vehicle speed control, Feb 27, 2014
WHILE DRIVING ON CROWDED 6 LANE STREET, CAR JUST LOST POWER, I WAS ABLE TO PULL OVER BEFORE BEING HIT BY ONCOMING TRAFFIC. CAR WAS TOWED TO RIVERTOWN FORD AND THEY STATED IT WAS THE THROTTLE BODY, THIS HAS HAPPEN AGAIN ON 12/05/2013 AS I WAS DRIVING ALL OF A SUDDEN MY CAR SLOWING STOPPED MOVING REGARDLESS OF HOW MUCH I PRESSED ON THE GAS. TAKEN TO RIVERTOWN FORD AGAIN AND THEY SAY IT'S THE THROTTLE BODY AND IT COST OVER $500 TO FIX.