2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: vehicle speed control
256 reports, newest first. Show all
Vehicle speed control, Oct 21, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 9000.
Fuel system, Gasoline, Vehicle speed control, Oct 20, 2013
I WAS DRIVING DOWN THE STREET WHEN MY IDLE AND RPM WENT DOWN AND I KEPT PRESSING ON THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE (WARNING WRENCH SYMBOL APPEARED). I WAS BARELY ABLE TO PULL OUT OF TRAFFIC AND I NEARLY GOT HIT IN THE REAR BY A TRACTOR TRAILER. I TURNED OFF THE CAR AND GOT OUT MY MANUAL WHICH SAID SOMETHING ABOUT THE THROTTLE BODY. I TURNED ON THE CAR AND EVERYTHING WAS FINE SO I TOOK THE BACK ROAD HOME (NITETIME) AND WENT ABOUT 10 MILES AND PARKED IN FRONT OF MY HOME. WENT OUT IN THE MORNING (SUNDAYOCTOBER 20) AND WAS GOING TO DRIVE IT TO THE DEALER TO LEAVE OVERNITE, GOT A MILE FROM MY HOME AND THE SAME THING HAPPENED, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. *TR
Vehicle speed control, Engine, Oct 18, 2013
MY CAR SHUT OFF WHILE AT A RED LIGHT WHEN TRYING TO GIVE IT GAS. RESTARTED AFTER A FEW TRIES. HAD THE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE FINE. IT CONTINUED TO GIVE ISSUES AND FINALLY WOULD SHUT OFF WHILE GOING BETWEEN 1-10 MPH. TOOK IT TO FORD TO HAVE A TEST RAN ON IT, AND THEY SHOWED IT WAS A FAULTY THROTTLE BODY AND WOULD NEED TO BE REPAIRED. WE PURCHASED THE PART AND PAID FOR A REPAIR FOR THIS EVEN THOUGH 725,000 OTHER VEHICLES IN THE SAME MAKE HAVE BEEN HAVING THESE ISSUES. IT IS QUITE FRUSTRATING. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 17, 2013
THIS ISSUE IS A BIG SAFETY CONCERN!! I HAVE SEEN MANY STATEMENTS ONLINE ABOUT THE THROTTLE BODY ISSUE AND THEIR SHOULD BE A RECALL!! I PERSONALLY HAVE HAD TO HAVE MY CAR TOWED TWICE WITHIN A 2 WEEK PERIOD BECAUSE OF THIS ISSUE. EVERY TIME MY CAR BROKE DOWN IT WAS THE SAME THING. I WAS GOING ALONG FINE AND THEN THE CAR ALL OF A SUDDEN DIES, CHUGS, I DRIFT TO THE SIDE OF THE ROAD SO I DON'T GET HIT AND THEN THE ENGINE LIGHT COMES ON WITH THE WRENCH TOOL! HOW SCARY AND UNSAFE! I AM JUST SO GLAD I WASN'T IN AN INTERSECTION OR HIT BY ANOTHER CAR BECAUSE MY FORD FUSION DECIDED TO DIE OUT OF NO WHERE! I HAVE HAD TO GO THROUGH TWO TOWS, DAYS OF WAITING FOR MY CAR TO GET FIXED AND MY WARRANTY DECIDING THEY AREN'T GOING TO COVER MY COST!! UNBELIEVABLE!!! FORD NEEDS TO TAKE SOME ACTION NOW! MANY PEOPLE FROM WHAT I HAVE SEEN ARE GOING THROUGH THE SAME THING AND SOMETHING NEEDS TO CHANGE. THIS ISSUE SHOULDN'T BE ON THE CUSTOMERS SHOULDER AND FORD NEEDS TO TAKE RESPONSIBILITY BEFORE SOMEONE IS SERIOUSLY INJURED FROM AN ISSUE THEIR CARS ARE MAKING. PLEASE DO SOMETHING ABOUT THIS! *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 15, 2013
TRAVELING AT A STEADY SPEED AND THE ENGINE CUT OUT. NOT COMPLETELY BUT HAD NO ACCELERATION CONTROL. HAVE READ ON-LINE THAT THIS IS CALLED "LIMP" MODE. WAS ABLE TO PULL SAFELY OFF THE ROAD AND THEN RESTARTED THE CAR AFTER WHICH THE VEHICLE OPERATED OK. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK. TOOK CAR TO DEALER WHO REPLACED THE THROTTLE BODY AT NO CHARGE SINCE THE VEHICLE WAS STILL UNDER WARRANTY. ALTHOUGH I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT OR INJURY, I COULD SEE THIS BEING A SERIOUS SAFETY ISSUE FOR A DRIVER ON THE EXPRESSWAY OR PULLING IN TO HEAVY TRAFFIC. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Oct 12, 2013
WHILE DRIVING AT ALL TIMES, THE VEHICLE WOULD START TO SURGE AND BUCK THEN LOOSE POWER. IT NEVER COMPLETELY DIED BUT WHEN I PULLED OVER IT RAN TERRIBLE AND WOULD NOT ACCELERATE. I TURNED IT OFF FOR A FEW SECONDS AND RESTARTED IT. IT WOULD RUN FOR A WHILE, GOOD, THEN THE PROBLEM WOULD REOCCUR. THE ENGINE LIGHT CAME ON, I HAD THE CODE CHECKED. THE RESULT WAS A FAULTY THROTTLE BODY OR SORT IN THE THROTTLE BODY MODULE. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 10, 2013
MY WIFE HAD MY 6 MONTH OLD SIGN IN THE BACKSEAT WHEN SHE WAS PULLING OUT FROM A STOP SIGN INTO A 4WAY WHEN THE CAR LURCHED AND THE ACCELERATOR QUIT RESPONDING IN THE MIDDLE OF THE STREET A TRUCK NEARLY T BONED HER ON THE DRIVER SIDE WHERE OUR SON WAS IN HIS CAR SEAT UPON DIAGNOSTICS THE ELECTRONIC THROTTLE BODY WAS STUCK OPEN. I'VE FOUND SIMILAR ISSUES WITH SIMILAR VEHICLES ALTHOUGH THE DEALERSHIP INFORMED ME MY VEHICLE IS NOT CURRENTLY ON A RECALL LIST. *TR
Vehicle speed control, Electronic stability control (ESC), Oct 9, 2013
VEH DIED WHILE DRIVING AND CK ENG LIGHT IS ON HAD TP REPLACE THROTTLEBODY 490.00. *TR
Vehicle speed control, Electronic stability control (ESC), Oct 9, 2013
VEH DIED WHILE DRIVING GOING 85 MILES AN HR AND JUST CUTS OFF. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Oct 7, 2013
THIS IS THE 3RD REPORT THAT I AM FILING IN REGARD TO MY 2011 FORD FUSION. THE THROTTLE BODY ASSEMBLY NEEDS TO BE RECALLED. WHETHER GOING HIGHWAY SPEEDS OR IN TRAFFIC LESS THAN 30MPH, THE VEHICLE WILL INTERMITTENTLY LOSE POWER TO THE THROTTLE. THE WRENCH AND EMISSIONS LIGHTS BOTH GO ON, THE VEHICLE SHAKES VIOLENTLY AND I LOSE ALL ABILITY TO ACCELERATE. THE ONLY REMEDY IS TO RESTART THE VEHICLE, WHICH I OFTEN NEED TO DO IN THE MIDDLE OF THE ROAD AS I DO NOT HAVE THE ABILITY TO GET TO A BREAKDOWN LANE OR OTHER SAFE STOPPING POINT. THIS HAS HAPPENED ON THE HIGHWAY, CAUSING ME TO HAVE TO CROSS 4 LANES OF HIGHWAY TRAFFIC WITH NO ABILITY TO ACCELERATE. IT HAS ALSO OCCURRED IN THE MIDDLE OF INTERSECTIONS WITH TURNING TRAFFIC AS WELL AS AT TRAFFIC LIGHTS, CAUSING OTHER DRIVERS TO UNSAFELY PASS ME ON THE RIGHT. PLEASE NOTE THAT WHEN I DO GET INTO AN ACCIDENT, I WILL BE FINDING BOTH FORD MOTOR COMPANY AND THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION RESPONSIBLE AND LIABLE FOR ALL INJURIES AND DAMAGES DUE TO THE NUMBER OF COMPLAINTS AND THE ADMINISTRATION'S DECISION NOT ENFORCE A RECALL. FORD REFUSES TO REPAIR THE ISSUE UNLESS THEY CAN REPLICATE THE PROBLEM; HOWEVER, WHEN I RESTART THE VEHICLE THE ERROR IS CLEARED. I HAVE TAKEN NUMEROUS VIDEOS OF THE PROBLEM AND FORD STILL REFUSES TO REPLACE THE DEFECTIVE PART. IT IS SIMPLY A MATTER OF TIME BEFORE SOMEBODY GETS KILLED. *TR
Vehicle speed control, Oct 7, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED. THE CHECK ENGINE AND TRANSMISSION WARNING LAMPS THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.
Vehicle speed control, Engine, Oct 7, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT FASTER THAN ME WHILE I WAS MOVINGTO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD. *TR
Fuel system, Gasoline, Vehicle speed control, Oct 6, 2013
DRIVING ON HIGHWAY 24/27 MY CAR JUST SHUT OFF. NO WARNING. THEN SPUTTERED. I CRUISED OVER TO SHOULDER. THE TOOL LIGHT WAS (WRENCH) ON. I CUT OFF THE CAR AND THEN RESTARTED THE CAR. VERY SCARY. AT FIRST I WAS ADVISED I HAD BAD GAS IN THE CAR, THEN I WAS ADVISED I NEED A NEW FUEL INJECTION SYSTEM. THEN AFTER CUTTING OFF 6 TIMES IN THE SPACE OF ONE EXIT TO ANOTHER, I REFUSED TO DRIVE THE CAR ANYMORE. THE MECHANIC STATED I NEED A NEW THROTTLE BODY AND IT WAS REPLACED. MY CAR STILL HESITATES AND ACCELERATES AT TIMES. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
Fuel system, Gasoline, Vehicle speed control, Oct 3, 2013
WHILE DRIVING DOWN THE ROAD THE CAR JERKED AND THE WRENCH LITE CAME ON. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AND WOULD ONLY COAST. I WAS FORTUNATE ENOUGH TO BE ON A HILL AND WAS ABLE TO COAST INTO A PARKING LOT. I STOPPED THE CAR, PUT IT INTO PARK, AND SHUT OFF THE ENGINE. I TRIED TO RESTART IT, AND AFTER A LONG CRANK THE ENGINE STARTED, THE WRENCH LITE WAS OFF, AND THE CAR AND ACCELERATOR RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT FURTHER INCIDENT. MY HUSBAND THEN TEST DROVE THE CAR AND HAD A SIMILAR EXPERIENCE WHILE DRIVING DOWN THE ROAD AND ALSO HAD TO PULL INTO A PARKING LOT. HE DROVE IT STRAIGHT TO THE DEALER AND DROPPED IT OFF FOR REPAIR. THE PROBLEM WAS DIAGNOSED AS A MALFUNCTIONING THROTTLE BODY. RESEARCH ON THE INTERNET SHOWED THAT THIS IS HAPPENING TO ALOT OF FORD FUSION OWNERS AND WE FOLLOWED LINK TO THIS WEBSITE TO REPORT THE PROBLEM. *TR
Vehicle speed control, Oct 3, 2013
WHILE DRIVING DOWN A BUSY STREET, GOING APPROXIMATELY 45-50 MPH, MY VEHICLE JUST STALLED OUT ON ME. ALTHOUGH THE CAR WAS STILL RUNNING, MY VEHICLE FELT LIKE IT WAS DRIFTING. WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED. WHEN I APPLIED MY BRAKES, MY VEHICLE THEN JUMPED FORWARD, CAUSING ME TO ALMOST HIT THE VEHICLE IN FRONT OF ME. I HAD MY VEHICLE TOWED TO THE CLOSEST FORD DEALERSHIP, WHERE THEY ADVISED THAT MY THROTTLE BODY HAD GONE BAD AND NEEDED TO BE REPLACED. COME TO FIND OUT, THIS WAS NOT COVERED UNDER MY WARRANTY AND WILL COST ME OVER $500 OUT OF POCKET. MY VEHICLE ONLY HAS 41,000 MILES ON IT! *TR
Vehicle speed control, Sep 30, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE HAD STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 78,200.
Vehicle speed control, Sep 30, 2013
WHEN I AM ON THE HIGHWAY AND I GO TO ACCELERATE IT SEEMS AS IF THE THROTTLE IS STICKING AND THEN CAUSES THE CAR TO JERK AFTER I TAKE MY FOOT OF THE GAS PEDAL. *TR
Vehicle speed control, Engine, Sep 26, 2013
THE CAR CONTINUOUSLY GOES LIMP AT HIGHWAY SPEEDS AND ALSO WHILE IN TRAFFIC. IT IS INTERMITTENT BUT HAS OCCURRED OVER 50 TIMES. THERE ARE TIMES WHERE IT WILL DIE ON ME A DOZEN TIMES IN A 10 MILE DRIVE. THE WRENCH AND EMISSIONS WARNING LIGHTS GO ON AND I LOSE ALL ABILITY TO ACCELERATE BUT DO NOT LOSE ELECTRICAL POWER AND THE ENGINE DOES NOT TURN OFF. RESTARTING THE VEHICLE TEMPORARILY FIXES IT, BUT ALSO CLEARS THE WARNING LIGHTS SO MY MECHANIC CANNOT DIAGNOSE THE PROBLEM. IT IS SO DANGEROUS AND JUST A MATTER OF TIME UNTIL I GET IN AN ACCIDENT. THERE ARE NO WARNING SIGNS BEFORE IT HAPPENS AND NO REMEDY OTHER THAN RESTARTING, WHETHER ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. *JS
Power train, Vehicle speed control, Other or unspecified, Sep 23, 2013
WHILE TRAVELING ALONG A 2 LANE ROUTE, AT APPROXIMATELY 55 MPH, THE POWER IN THE CAR JUST DIED. THE THROTTLE WOULD NOT PROPEL THE VEHICLE, THERE WAS NO ACCELARATION AVAILABLE AND LUCKILY I WAS ABLE TO SHIFT THE VEHICLE AWAY FROM CONGESTED TRAFFIC. THE WRENCH LIGHTS WERE FLASHING, THE CAR SPUTTERED WHILE THIS STARTED OR OCCURRED BUT WHEN I PRESSED THE THROTTLE THE CAR DID NOT RESPOND AT ALL AND THE CAR CAME TO A STOP. I ATTEMPTED TO PRESS THE GAS SEVERAL TIMES BUT AGAIN THE CAR DID NOT RESPOND AND WAS DEAD (THE CAR WAS STILL ON JUST IT WOULD NOT MOVE). I THEN TURNED THE CAR OFF, WAITED A FEW MOMENTS, THEN TRIED TO START IT AGAIN, IT SPUTTERED BUT STARTED ABOUT 20-30 SECONDS INTO MY ATTEMPT. ONCE I STARTED IT, I ENGAGED THE THROTTLE WHILE IN PARK AND IT RESPONDED, I THEN PUT THE CAR IN DRIVE AND IT DROVE NORMALLY FOR THE REMAINING 10 MINUTES OF MY DRIVE.
Vehicle speed control, Other or unspecified, Engine, Sep 23, 2013
WAS DRIVING ON A LOCAL ROAD, SPEED LIMIT WAS 35MPH, I WAS SLOWING DOWN TO STOP AT A RED LIGHT THEN IT TURNED GREEN SO I ACCELERATED ON THE GAS AND THEN THE VEHICLE STARTED TO LOSE POWER AND AND DID NOT WANT TO GO AND STARTED ACTING LIKE IT WAS GOING TO STALL, SO I PULLED OVER PARKED AND TURNED THE VEHICLE OFF AND THEN WAITED A FEW MINUTES AND TURN THE CAR BACK ON AND THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE AGAIN, THIS HAS HAPPENED AT LEAST 3 TIMES IN SINCE THEN AND I WAS TOLD IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED, I AM GOING TO REPLACED IT AND HOPEFULLY IT WILL DO THE TRICK. I HEARD THAT THIS IS ALSO A PROBLEM WITH OTHER FORD CARS AND IS CURRENTLY UNDER INVESTIGATION FOR A RECALL, I HOPE THIS LETTER HELPS WITH GETTING A RECALL SUBMITTED.
Vehicle speed control, Sep 23, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE ENGINE FLUTTERED, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Power train, Vehicle speed control, Engine, Sep 22, 2013
MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. TRAFFIC WAS FLYING BY US AS THE CARS ENGINE BRAKE CONTINUED TO SLOW US WAY WAY DOWN. WE WERE ABLE TO USE THE BRAKES. MY WIFE FINALLY GOT OVER TO THE SIDE, TURNED ON HER HAZARDS AND TURN OFF THE CAR. WE BOTH SAT ON THE SIDE OFF ROADWAY AND I HAD TO CALM DOWN MY WIFE DUE TO THE FACT HAT SHE THOUGHT SHE WAS GOING TO BE IN AN ACCIDENT. AFTER A FEW MINUTES WE TURNED ON THE CAR AND THE "WRENTCH" ALERT RE-SET ITSELF AND WE WERE ABLE TO DRIVE. MY WIFE AND I USED TO FEEL SAFE IN OUR FORD FUSION, BUT UNFORTUNATELY NOW WE DON'T HAVE ANY SAFE FEELINGS AFTER EVERYTHING THAT OUR CAR HAS GONE THROUGH ( BLEW OUT ENGINE DUE TO FAILED BEARINGS, THE TRANS SLIPS ALL THE TIME ON US, ETC ETC ). WE BOTH TRUELY LOVED THIS CAR, BUT NOW......
Power train, Vehicle speed control, Sep 20, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO SHUT OFF AND RESTART THE VEHICLE, AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 19, 2013
I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BEHIND ME. HE TRIED TO GIVE IT GAS TOO BUT IT WOULD NOT BUDGE. HE TURNED THE IGNITION OFF AND THEN CRANKED THE CAR. THE WRENCH LIGHT WENT OFF AND THE CAR HAD POWER - JUST LIKE TURNING IT OFF HAD RESET SOMETHING. WE WERE ONLY A COUPLE OF MILES FROM OUR HOUSE, SO HE DROVE BY 2011 FORD FUSION HOME AND I FOLLOWED IN HIS TRUCK. I THEN CALLED MY DEALER, JIM TIDWELL FORD ON BARRETT PARKWAY AND TOLD THEM WHAT HAD HAPPENED. THEY SUGGESTED THAT I CALL A WRECKER AND HAVE IT TOWED TO THEIR LOCATION AS DRIVING THE CAR MIGHT DUE FURTHER DAMAGE OR THE INCIDENT MIGHT RE-OCCUR. SO, THAT'S WHAT I DID. A SERVICE TECHNICIAN CALLED ME FIRST THING THIS MORNING AND I WENT OVER WHAT HAD HAPPENED WITH HIM. HE CALLED ME THIS AFTERNOON AND SAID MY CAR WAS READY FOR PICK UP. THE PROBLEM WAS THE THROTTLE BODY AND MOTOR ASSEMBLY AND SINCE IT WAS UNDER WARRANTY THERE WOULD BE NO CHARGE TO ME. I CAN'T BELIEVE FORD ISN'T DECLARING A RECALL ON THIS PART. IF I HAD BEEN ON THE EXPRESSWAY, I FEEL CERTAIN I WOULD HAVE BEEN REAR ENDED. THIS PROBLEM WILL CAUSE SOMEONE TO GET KILLED. I'M JUST LUCKY NO ONE HIT ME. IT HAPPENED SO SUDDENLY AND WITHOUT WARNING. THIS TYPE OF SITUATION WILL MAKE YOU FALL OUT OF LOVE WITH YOUR FORD PRODUCT. I DON'T BELIEVE I WILL EVER BUY A FORD PRODUCT AGAIN, EVEN THOUGH I PREFER TO BUY AMERICAN PRODUCTS. *TR