2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: vehicle speed control
256 reports, newest first. Show all
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 17, 2013
VEHICLE WAS GETTING UP TO SPEED AT ABOUT 40-50 MPH AND UPON DEPRESSING GAS PEDAL COMBINED WITH SHIFTING OF GEARS (AUTOMATIC), ENGINE STALLED. OCCURRED TWICE WITH 5 MILES ON BUSY HIGHWAY. ENGINE LIGHT AND WRENCH LIGHT CAME ON EACH TIME. AFTER SHUTTING DOWN ENGINE ON SHOULDER, IT STARTED RIGHT BACK AND RAN FINE FOR A WHILE. WAS FORTUNATE WITH NO TRAFFIC INCIDENT/ACCIDENT EITHER TIME. OCCURRED THREE MORE TIMES BEFORE GETTING TO DEALERSHIP. DEALERSHIP SERVICE INFORMED ME THAT IT WAS A THROTTLE BODY ISSUE AND REPLACED THE THROTTLE BODY PART IT AT MY COST AS THE EXTENDED WARRANTY DID NOT COVER IT. *TR
Vehicle speed control, Sep 16, 2013
WHILE ACCELERATING CAR GOES INTO LIMP MODE....DIAGNOSED AS THROTTLE BODY STUCK OPEN. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 16, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL FILLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/31/13*CN THE VEHICLE WAS REPAIRED AT A COST OF $390. UPDATED 11/12/13
Vehicle speed control, Sep 16, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE WITH THE ILLUMINATION OF THE MAINTENANCE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Vehicle speed control, Sep 15, 2013
MY WIFE AND DAUGHTER WAS TRAVELING DOWN A BUSY HIGHWAY WHEN THE VEHICLE WENT INTO LIMP MODE. THEY WERE ALMOST HIT BY ANOTHER VEHICLE. THIS IS DEFINITELY A SAFETY HAZARD. *TR
Power train, Vehicle speed control, Sep 14, 2013
INCREASED RPM, THEN VEHICLE STALLED ON ROAD GIVING TRANSMISSION INDICATOR. SHIFTING DELAY, AND STALLING. REPORTED TO HAVE INTERNAL PROBLEMS WITH SUGGESTION OF TRANSMISSION REBUILD. VEHICLE HAS LESS THAN 100,000 MILES. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 14, 2013
CAR DIES WHILE DRIVING, SURGES AT TIMES, HAD BEEN HAPPENING ON AND OFF. DIED PART WAY THROUGH A LARGE INTERSECTION ON 7-13-13, LUCKILY I JUST AVOIDED A COLLISION. IT WOULD START AND GO A FEW FEET, THEN SURGE AND DIE. CALLED CRATER LAKE FORD IN MEDFORD, OR, THEY STATED VERY BUSY THAT DAY AND HAD NOT HEARD OF THE SYMPTOMS I DESCRIBED. PLACED A CALL TO DAVE'S IMPORT SERVICE THEY SAID THEY WOULD LOOK AT THE CAR. WITHIN 45 MIN THEY HAD DIAGNOSED FAILED THROTTLE BODY. *TR
Vehicle speed control, Sep 13, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 12, 2013
I LEFT FROM MY HOME IN THE EARLY AFTERNOON. THE CAR HAD NOT BEEN USED SINCE THE PREVIOUS EVENING. ABOUT 2 MILES FROM MY HOUSE I GOT ONTO A STATE ROUTE AND STARTED TO GO UP A SLIGHT HILL. I HAD ACCELERATED UP TO APPROXIMATELY 45 MPH AND THE ENGINE STARTED RUNNING REALLY ROUGH, THEN STALLED. THE CHECK ENGINE LIGHT LIT UP. IT SEEMED TO GO DOWN TO IDLE WITH NO RESPONSE FROM ENGINE WHILE PUSHING THE PEDAL. I GLIDED TO THE SIDE OF THE ROAD AND CRESTED THE HILL, THEN LET THE ENGINE SPUTTER AT AROUND IDLE AS I WAS ABLE TO PUT IT IN NEUTRAL AND LET GRAVITY TAKE ME TO THE BOTTOM OF THE HILL WHERE I COULD GLIDE AROUND THE CORNER INTO A SAFE PARKING LOT. I SHUT THE CAR DOWN, WAITED A MINUTE AND IT STARTED BACK UP AS THOUGH NOTHING HAD HAPPENED. THE CHECK ENGINE LIGHT WAS CLEAR. I HAVE NOT TRIED TO CHECK TO SEE IF IT STORED ANY CODES YET. I HAD EXPERIENCED 2 PREVIOUS EVENTS IN THE PREVIOUS 2 WEEKS WITH THIS CAR. THE CAR HAS BEEN SERVICED REGULARLY. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 12, 2013
DROVE A MILE FROM OUR HOME TO PICK UP PIZZA. WENT INTO THE SHOP FOR ABOUT 5 MINUTES, CAME OUT AND STARTED THE CAR. BACKED OUT OF THE SPACE AND PULLED ACROSS A DIVIDED ROAD TO HEAD HOME AND THE CAR SPUTTERED AND LOST POWER SO THAT I HAD TO PULL OVER TO THE SIDE. THE CHECK ENGINE LIGHT WAS LIT. I SHUT DOWN THE CAR AND IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS CLEAR. IT REPEATED THIS ISSUE AGAIN ABOUT 1 WEEK LATER ON THE HIGHWAY FOR MY WIFE THOUGH RECOVERED. THEN AGAIN FOR ME WHILE ACCELERATING UP A STATE ROUTE BUT DID NOT RECOVER. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Sep 12, 2013
I HAVE BEEN SENSING A SURGE IN ENGINE POWER FOR SEVERAL MONTHS IN MY 2011 FUSION. I SUSPECTED A THROTTLE BODY PROBLEM AND GOOGLED FOR INFORMATION. I FOUND ALL OF THE INFORMATION ON THE NHTSA WEBSITE ABOUT THROTTLE BODY PROBLEMS FOR THIS CAR AS WELL AS INFORMATION IN OTHER FORUMS. IT WAS A GOOD THING AS I WAS PREPARED FOR WHAT HAPPENED TODAY. I HAD JUST LEFT MY HOUSE WHEN THE DREADED (AND EXPECTED) LOSS OF ENGINE POWER WITH THE WRENCH LIGHT BEING ILLUMINATED. I EXPERIENCED THE SAME SYMPTOMS REPORTED BY SO MANY COMPLAINTS LOGGED FOR THIS ISSUE: LOSS OF POWER, ROUGH IDLE, JUST ENOUGH POWER TO BARELY MOVE THE CAR, CERTAINLY NOT ENOUGH TO LIMP ANYWHERE, MUCH LESS HOME, EVEN THOUGH THE ENGINE WAS IN "LIMP HOME" MODE. I HAD MY CODE SCANNER WITH ME AND WAS ABLE TO RETRIEVE THE P2111 (THROTTLE STUCK OPEN) CODE BEFORE I RESTARTED THE CAR TO RESTORE FULL POWER. THIS ONLY WORKED ENOUGH TO GET THE CAR TURNED AROUND WHEN LIMP HOME WAS TRIGGERED AGAIN. I RESTARTED AGAIN AND WAS ABLE TO GET WITHIN A BLOCK OF MY HOUSE WHEN LIMP HOME TRIGGERED ONCE MORE. THE THIRD TIME I WAS ABLE TO GET TO MY HOUSE. I CALLED THE DEALER AND THEN ROADSIDE ASSISTANCE TO GET MY CAR TOWED TO THE LOCAL FORD DEALER AFTER VERIFYING THAT THEY HAD A THROTTLE BODY IN STOCK. THE CAR WAS TOWED THERE AND A DEFECTIVE THROTTLE BODY WAS DIAGNOSED AND REPLACED. THIS IS NOT A CASE OF IF THE FAILURE WILL HAPPEN, BUT RATHER WHEN. I WAS FULLY EXPECTING IT ANY DAY AND SURE ENOUGH, IT HAPPENED. I WAS EXTREMELY FORTUNATE AS I WAS LESS THAN A MILE FROM HOME, KNEW WHAT TO EXPECT AND HOW TO DEAL WITH IT, AND MY CAR WAS STILL IN WARRANTY, BUT ONLY BY 1,806 MILES! ANY OTHER SITUATION WOULD HAVE RESULTED IN ME BEING IN A VERY DANGEROUS PREDICAMENT WITH A CAR THAT WAS BASICALLY DEAD IN THE WATER. I WAS ALMOST TO THE POINT OF PURCHASING A NEW THROTTLE BODY ON MY OWN IN THE INTEREST OF BEING PROACTIVE RATHER THAN BEING STRANDED. *TR
Vehicle speed control, Engine, Sep 11, 2013
THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR
Vehicle speed control, Sep 10, 2013
TRAVELING ON THE HIGHWAY DOING 70MPH AND THE CAR STALLED. BROUGHT IT TO FORD AND THEY SAID THE THROTTLE BODY IS DEFECTIVE AND NEEDS TO BE REPLACED. CAR HAD STALLED SEVERAL TIMES 2 DAYS EARLIER WHILE AT A RED LIGHT, HAD TO HAVE ONE FOOT ON BRAKE AND ONE FOOT ON GAS TO KEEP IT FROM STALLING AGAIN. FORD DOES NOT COVER THIS DEFECT. *TR
Vehicle speed control, Sep 10, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.
Power train, Vehicle speed control, Engine, Sep 10, 2013
THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 9, 2013
MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WENT BACK A WEEK LATER FOR AN OIL CHANGE AND WAS TOLD MY CAR WAS IN GOOD RUNNING CONDITION. AROUND THE CORNER FROM THE DEALERSHIP IS THE ON RAMP TO GO HOME. AS I WAS ACCELERATING UP THE ON RAMP TO HIGHWAY SPEED IT WENT INTO LEMP MODE AGAIN LEAVING ME WITH NO POWER ENTERING ONTO THE HIGHWAY. THANK GOD THE SEMI AND OTHER VEHICLES BEHIND ME WERE PAYING ATTENTION AND AVOIDED REAR ENDING ME AT HIGH SPEED. I WAS AGAIN TOWED AROUND THE BLOCK FROM TO THE DEALER WHERE THEY HAVE INFORMED ME THAT IT IS MY THROTTLE BODY POSITION SENSOR AND IS NOT COVERED UNDER MY EXTENDED WARRANTY, OR THE FEDERAL EMISSIONS WARRANTY. $600.00 LATER; I AM TRADING THIS CAR IN BECAUSE IT IS NOT SAFE TO BE DRIVING WITH THIS POSSIBILITY OF LOSING ALL POWER AT A CRITICAL TIME. SOME ONE NEEDS TO HAVE THEM ACCOUNT FOR THIS ERROR AND GET THESE CARS OFF THE ROAD. I WAS CLOSE TO BEING KILLED BECAUSE OF THIS AND SOONER OR LATER THIS WILL CAUSE A DEATH. *TR
Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
WHILE DRIVING AT LOW SPEED, THE VEHICLE SLOWED AND STOPPED, REQUIRING ME TO PULL OFF THE ROAD. THE ENGINE REMAINED RUNNING, BUT AT A VERY LOW RPM - APPLYING GAS DID NOTHING TO REV THE ENGINE. AFTER TURNING THE VEHICLE OFF, I WAS ABLE TO RESTART IT AND LIMP IT HOME. THE NEXT TIME I DROVE IT, APPROXIMATELY 3 DAYS LATER, IT ACTED SIMILARLY, THREATENING TO CUT OFF WHEN NOT APPLYING GAS. I TOOK IT TO THE FORD DEALER FOR DIAGNOSIS AND WAS IMMEDIATELY TOLD THIS WAS PROBABLY A "THROTTLE BODY" PROBLEM. THE DEALER CONFIRMED THIS THE NEXT DAY AND PLACED AN ORDER FOR THE PART. THE PART IS ON BACK ORDER, I SUPPOSE DUE TO THE DEMAND FOR CORRECTION ON THIS PART. I LEFT THE VEHICLE WITH THE DEALER FOR THE 5-7 BUSINESS DAYS NEEDED TO GET THE PART AS I WAS NOT COMFORTABLE DRIVING THE VEHICLE WITHOUT THE REPAIR. THANKFULLY IT IS STILL UNDER WARRANTY. I UNDERSTAND THIS IS A $500+ PART. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Engine, Sep 5, 2013
I OWN A 2011 FORD FUSION. ON 8/16/2013, ON CITY STREETS, TRAVELING LESS THAN 20 MPH, THE CAR ENGINE CUT OFF, THE WRENCH LIGHT CAME ON. I WAS ABLE TO STEER, BUT ALL OF MY DASH INDICATOR LIGHTS WERE FUNCTIONING AS WELL AS A/C AND RADIO. HOWEVER, THERE WAS NO RESPONSE FROM THE ACCELERATOR. AT LESS THAN 5 MPH, SHE BEGAN TO SHUDDER/BALK LIKE I WAS JUST LEARNING TO DRIVE A STICK SHIFT. ON 9/2/2013, THE SAME THING HAPPENED AT TWO SEPARATE TIMES, EXCEPT DURING THE FIRST I WAS DRIVING ON A TOLL ROAD AT 55 MPH. THE SECOND INCIDENT I WAS AGAIN TRAVELING AT 55 MPH ON AN ACCESS RAMP THAT LEADS ONTO THE INTERSTATE. IN ALL 3 INCIDENTS, THE WRENCH LIGHT CAME ON AND I DID HAVE CONTROL OF THE STEERING WHEEL AND WAS ABLE TO SAFELY GET MY VEHICLE OUT OF THE MAIN THOROUGHFARE. I THEN SHUT OFF A/C, RADIO AND IGNITION; WAITED A SHORT TIME AND RESTARTED THE CAR. EACH TIME SHE HESITATED EVER SO SLIGHTLY BEFORE STARTING AND I WAS THEN ABLE TO DRIVE ON TO MY DESTINATION. *JB
Power train, Vehicle speed control, Sep 5, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. *JB
Vehicle speed control, Engine, Sep 4, 2013
I WAS DRIVING ON I-5 ON MY WAY HOME FROM RUNNING ERRANDS WITH THE FAMILY. I WAS DRIVING BETWEEN 70-75 MPH , IN THE FAST LANE, WHEN THE CAR JERKED AND THE WRENCH LIGHT CAME ON. MY CAR LOST ACCELERATION. I WAS LOSING SPEED FAST. MY HUSBAND KEPT ME CALM AND HELPED ME GET THE CAR TO THE SIDE OF THE FREEWAY. WHEN WE WERE SAFELY ON THE SIDE OF THE FREEWAY THE ENGINE WAS STILL ON BUT RUNNING ROUGH. I TURNED THE CAR OFF. I CALLED FOR A TOW TRUCK. I HAD MY FATHER COME AND PICK MY SON AND I UP AND MY HUSBAND WAITED WITH THE CAR. WE HAD THE CAR TOWED TO HARROLD FORD. THE PART WAS ON BACK ORDER AND I WAS WITHOUT MY CAR FOR 10 DAYS. THANK GOODNESS MY CAR IS STILL UNDER WARRANTY AND A RENTAL CAR WAS INCLUDED. THIS IS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN MY 25 YEARS OF DRIVING. I AM SO THANKFUL THAT MY HUSBAND WAS WITH ME TO KEEP ME CALM AND HELP ME GET OUR FAMILY SAFELY OFF THE FREEWAY. I AM SO NERVOUS DRIVING MY CAR NOW, I JUST PRAY THAT NOTHING LIKE THIS HAPPENS AGAIN. *JB
Vehicle speed control, Engine, Sep 4, 2013
I WAS NOT IN AN ACCIDENT. HOWEVER, MY CAR LOST POWER (ENGINE) WHILE TURNING ON A BUSY ROAD! I HAD TO TURN MY CAR OFF AND RESTART THE ENGINE SEVERAL TIMES JUST TO GET MY CHILDREN AND TO A SAFE LOCATION. I FINALLY PARKED THE CAR AND WE WALKED HOME. IT COULD HAVE BEEN WORSE AS WE WERE ALMOST HIT TURNING (WHEN IT FIRST WENT OUT). THE CAR WAS TOWED AND I AM BEING TOLD MY FORD THAT THE THROTTLE BODY NEEDS TO BE REPLACED AND MY PCM NEED TO BE REPROGRAMMED. THE ISSUE IS THE FACT THAT I HAVE BEEN COMPLAINING ABOUT THE CAR FEELING LIKE TRANSMISSION IS SLIPPING BUT WAS TOLD IT WAS ?NORMAL? FOR A FORD. NOW THAT IT IS OUT OF WARRANTY AND ALMOST COST MY CHILDREN AND I OUR LIVES?IT?S NOT COVERED. I HAVE ONLY HAD THIS CAR 2 YEARS AND CALL FORD COMPANY. WELL, WHILE SPEAKING TO THEM I DO SOME RESEARCH AND SEE THAT THIS IS AN ISSUE AND DECIDED TO SEND AN EMAIL. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. NOT TO MENTION COSTING US TO HAVE IT GET FIXED. FORD NOR MY DEALERSHIP DOES NOT HAVE ANY RECORDS OF MY COMPLAINTS. THE ONLY ONE THEY SEE IS FROM A MONTH AGO WHEN THE CAR FIRST STOPPED ON ME. I TRIED TO GET IT SEEN BUT NO DEALERSHIP HAD A TRANSMISSION CLERK THAT COULD SE MY CAR FOR A MONTH!!!! THEN WHEN I WENT TO TURN ON THE CAR TO CHECK THE MILES, THE ENGINE WAS OFF AND I WAS TOLD THE ERROR WOULD NOT READ. FORD IS NOT HELPFUL AND THIS ISSUE NEEDS TO BE RESOLVED. *JB
Vehicle speed control, Engine, Sep 3, 2013
I WAS DRIVING DOING 60-65 MPH IN A CONSTRUCTION ZONE AND ALL OF A SUDDEN I JUST LOST POWER. I PUSHED THE GAS PEDAL TO THE FLOOR AND THERE WAS NOTHING. THE ENGINE AND RADIO WERE STILL RUNNING AND THE LIGHT CAME ON THE DASH THAT LOOKED LIKE A WRENCH. I COASTED OFF THE ROAD AND STOPPED AND SHUT THE CAR OFF, WAITED A MINUTE OR SO AND RESTARTED THE CAR. I PROCEEDED DOWN THE FREEWAY AND WITHIN 10 MINUTES THE SAME THING HAPPENED AGAIN (STILL IN THE CONSTRUCTION ZONE), THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON AFTER I RESTARTED THE CAR. MY HUSBAND, SON AND I WERE ON OUR WAY TO UTAH FROM IDAHO. IT DIDN'T DO IT AGAIN FOR THE REMAINDER OF THE TRIP SO THE CHECK ENGINE LIGHT WENT OFF BECAUSE IT RESET ITSELF. MY CAR IS STILL UNDER FACTORY WARRANTY AND I NEED A RELIABLE CAR MAYBE THE FUSION ISN'T AS RELIABLE AS THEY CLAIM IT IS. *JB
Power train, Vehicle speed control, Aug 29, 2013
MY CAR HAD JUST OVER 52000 MILES ON IT WHEN THIS INCIDENT OCCURRED. I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH WHEN MY CAR LOST THROTTLE CONTROL. IT FELT LIKE THE TRANSMISSION PULLED ITSELF OUT OF GEAR AND I WAS UNABLE ACCELERATE. I HAD VERY LITTLE CONTROL OVER MY CAR. WHEN THIS ISSUED OCCURRED THE "WRENCH" ICON ON THE DASHBOARD HAD TURNED ON. I WAS ABLE TO PULL OVER TO THE SHOULDER, AND WHEN I PUT THE CAR IN PARK THE CAR BEGAN TO MILDLY JERKING. FRANTIC, I TURNED OFF THE VEHICLE TO STOP THE JERKING. AFTER ABOUT 10 SECONDS, THE CAR WAS FINALLY CALM AND I ATTEMPT TO RESTART THE CAR. WHEN CAR WAS RESTARTED THERE WAS NO LONGER ANY JERKING COMING FROM THE VEHICLE, THE WRENCH ICON WAS GONE, AND I HAD CONTROL OF MY GAS PEDAL AGAIN.
Vehicle speed control, Aug 28, 2013
WAS DRIVING DOWN THE ROAD TODAY, AND UPON TAKING OFF AT A GREEN LIGHT, A WRENCH ICON CAME ON AND THE RPM STARTED FLUTTERING AND THE CAR WOULDN'T ACCELERATE. SO I PULLED OVER AND TURNED THE CAR OFF AND WAITED A MINUTE AND TURNED THE CAR AND IT DID FINE. ABOUT FIVE MINUTES LATER, I WAS ON THE ENTER RAMP TO THE INTERSTATE AND IT DID IT AGAIN. PULLED OVER IN THE SHOULDER AND TURNED IT OFF AND ON AGAIN AND IT RAN OKAY.. AS SOON AS I HIT THE GAS, IT DID IT AGAIN. SO I TURNED IT OFF AND ON AGAIN AND MADE IT TO AN AUTOZONE TO HAVE THE ENGINE LIGHT READ (WHICH CAME ON AFTER THE THIRD OCCURRENCE.) ENGINE LIGHT READ P2111 AND THAT THE THROTTLE BODY ACTUATOR WAS STUCK OPEN. CALLED MY DEALER AND THEY SAID THE WHOLE THROTTLE BODY WOULD HAVE TO BE REPLACED. THEN I CALLED MY WARRANTY, AND THEY SAID ITS NOT COVERED. I'M EXTREMELY IRRITATED AT THIS SITUATION.. AND ONCE I GOOGLED IT, I NOTICED QUITE A FEW PEOPLE HAVE HAD THE SAME PROBLEM.. SO THERE SHOULD DEFINITELY BE A RECALL.. *TT
Vehicle speed control, Aug 27, 2013
OK SO I WAS ON MY LUNCH BREAK, ENTERING A WELL KNOWN BUSY INTERSECTION, WHEN I TRIED TO CROSS OVER INTO THE MEDIAN. MY CAR ALL OF A SUDDEN W/NO WARNING SIGN FAILED TO ACCELERATE FURTHER, THIS ALMOST CAUSED ME TO GET HIT BY A 16 WHEELER TRUCK. NOW MY CAR DIDN'T CUT OFF WHICH WAS SURPRISING, IT ONLY STALLED AND WHEN PRESSING ON THE GAS PEDAL I WAS UNABLE TO MOVE. I EVENTUAL TURNED THE CAR OFF AND ONCE CRANKED UP THE CAR HESITATED B/4 FINALLY CRANKING UP AND ALLOWING ME TO MOVE ON. THIS ISSUE HAPPENED 6X ON TUES 8/20/2013 BEFORE MY CAR EVENTUALLY JUST WOULDN'T LET ME MOVE AT ALL.. TOOK THE CAR UP TOP AUTO-ZONE AND WAS ADV. AND STILL HAVE THE PRINT OUT OF THE ISSUE WHICH WAS THE THROTTLE STUCK OPEN/STUCK CLOSED.. TOOK THE CAR TO FORD WHO FIXED THE ISSUE FOR $520+, AND ADVISED ME THAT THE ISSUE WAS RELATED TO THE THROTTLE. I ASKED IF THERE WAS A RECALL, FORD COMPANY TOLD ME NO, THAT THERE IS NO RECALL AS OF YET, HOWEVER THE PART WAS OUT OF STOCK NATIONWIDE.. AND AFTER COMPLETING MY RESAEARCH I HAVE NOTICED THAT I AM NOT THE ONLY PERSON EXPERIENCING THIS ISSUE.. THIS ISSUE HAS BEEN REALLY IRRITATING FOR ME ESPECIALLY SINCE I TRAVEL OVER 45 MILES TO WORK EVERYDAY. HOWEVER THE ISUE IS RESOLVED NOW B/C I PAID $520+ TO GET MY CAR FIXED, HOWEVER W/ NO WARNING SIGNS AND ALMOST GETTING HIT AND POSSIBLY FIRED B/C MY TRANSPORTATION ISSUES.. I AM JUST GLAD THE PROBLEM FOR NOW IS FIXED. HOWEVER WOULD LOVE REINBURSEMENT ESPECIALLY IF THIS IS RECALLED.. THANKS FOR YOUR TIME LAVON HARPER. *TR