2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Air bags, Oct 24, 2017
TAKATA RECALL
Air bags, Oct 24, 2017
TAKATA RECALL. RECEIVED NOTICE OF RECALL FOR PASSENGER FRONTAL AIRBAG INFLATOR JULY 2016. FORD CONTINUES TO TELL ME THIS CANNOT BE FIXED AS THEY DO NOT HAVE REPLACEMENT PARTS.
Air bags, Oct 23, 2017
WE RECEIVED THE RECALL NOTICE IN THE MAIL FOR MY CAR WHEN FORD FIRST WENT PUBLIC WITH THE RECALL NOTICE.VI WENT TO DEALERSHIP AND WAS TOLD THAT THERE WERE NO REPLACEMENTS AVAILABLE AND THERE WOULD PROBABLY NEVER BE A REPLACEMENT AVAILABLE. BUT THEY DID SAY THEY WERE PUTTING US ON A LIST TO BE REPAIRED IF THE AIRBAGS EVER BECAME AVAILABLE. OF COURSE I'M STILL DRIVING AROUND IN THIS DEATHTRAP OF A CAR WITH NO REPLACEMENT INSIGHT.
Air bags, Oct 23, 2017
TAKATA RECALL
Air bags, Oct 23, 2017
CALLED MURRY FORD IN KINGSLAND GA, SAID THEY DID NOT HAVE THE PARTS FROM FORD MOTOR CO, NOTHING THAY CAN DO!
Air bags, Oct 23, 2017
TAKATA RECALL. FORD HAS NOTIFIED ME ABOUT THE ISSUE THROUGH THEIR RECALL REPORT SYSTEM FOR THIS CAR MODEL, HOWEVER, STILL NO REPAIRING OR SOLUTION TO THIS RECALL HAS BEEN PROVIDED SINCE THIS RECALL HAS BEEN REPORTED (JUNE 2016 - STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE). MY CAR IS RUNNING FINE NOW, BUT AT THIS POINT AND WITH THIS AIRBAG RECALL PENDING, I'M NOT SURE HOW SAFE IS DRIVING IT.
Steering, Oct 22, 2017
I WAS DRIVING FROM JASPER, TX TO GEORGETOWN, TX. WHEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. THERE WERE ALSO TWO OTHER WARNINGS THAT CAME ON INCLUDING REMOVE ALL ITEMS FROM FRONT PASSENGER'S SEAT, BUT I DON'T REMEMBER THE OTHER. I TRIED TO RETURN TO JASPER BUT THE CAR BECAME TOO HARD TO STEER AND I STOPPED IN BRYAN, TX. I BELIEVE THERE WAS A PREVIOUS RECALL ON THIS CAR BUT AT THE TIME MY CAR WAS DISABLED FOR OTHER REASONS. I CALLED FORD ABOUT THIS PROBLEM AND THEY SAID THEY WOULD CALL MY DEALERSHIP, BUT THE DEALER INDICATED THAT THEY HAD NEVER BEEN CALLED. I AM CURRENTLY AT A HOTEL IN BRYAN WITHOUT MY BROTHER'S OR MY OWN MEDICATION. I CANNOT CONTACT FORD UNTIL TOMORROW WHICH WILL MEAN TWO DAYS WITHOUT MEDICATION. THIS IS AN EMERGENCY SITUATION. PLEASE HELP.
Air bags, Oct 21, 2017
"TAKATA RECALL" I HAD RECEIVED A RECALL A LONG TIME BACK. I IMMEDIATELY CONTACTED THE DEALERSHIP WHO TO,D ME THEY DID NOT HAVE THE PARTS TO REPLACE THE DEFECTIVE AIRBAG. I HAVE CONTACTED THE DEALER AT LEAST FIVE TIMES TO INQUIRE AND I WAS TOLD THAT THEY STILL HAVE NO REPLACEMENT AVAILABLE. I ASKED THEM WHAT I WAS SUPPOSE TO DO IN THE MEANTIME AND I WAS TOLD BE CAREFUL AND DO T GET IN AN ACCIDENT. I ASKED ABOUT A RENTAL IN THE MEANTIME AND WAS TOLD THEY ARE NOT ABLE TO GIVE A RENTAL AS IT WOULD NOT BE COVERED AS PART OF A WARRANTY THAT COULD NOT BE FIXED FOR SOME TIME. I AM BECOMING FRUSTRATED AND WORRY ABOUT GETTING INTO AN ACCIDENT. NOT HAPPY THAT MY SAFETY IS AT RISK!
Steering, Oct 21, 2017
NO PROBLEM SO FAR BUT NEVER RECEIVED A RECALL NOTICE TO HAVE CHECKED. ALL RECALLS SHOULD HAVE BEEN CORRECTED AS OF JANUARY 2017, WHEN WE HAD THE CAR TO THE DEALERSHIP FOR OTHER RECALLS.
Air bags, Oct 19, 2017
TAKATA RECALL
Air bags, Oct 19, 2017
TAKATA RECALL - I WAS FIRST NOTIFIED JUNE 2016. RECEIVED A FLYER THIS WEEK SAYING COMPANY IS FILING BANKRUPTCY. THERE IS STILL NO REMEDY AVAILABLE ACCORDING TO SAFERCAR.GOV
Air bags, Oct 19, 2017
TAKATA RECALL. RECALL DATE:JUNE 1, 2016. TODAY'S DATE: OCTOBER 19,2017. NUMBER OF CONTACT ATTEMPTS WITH FORD DEALER WHO SOLD ME THIS 34,000 DOLLAR CAR THAT CANNOT CARRY FRONT PASSENGERS WITHOUT FEAR OF DEATH: MANY AS IN UNDERGO MAINTENANCE CHECKS EVERY 5000 MILES. NUMBER OF POST CARDS WITH MINISCULE TYPE FROM TAKATA DECLARING BANKRUPTCY AND RELEASING ITSELF FROM ANY FURTHER RESPONSIBILITY FOR THEIR EXCEEDINGLY POOR AND DANGEROUS CRAFTSMANSHIP: 1 DATED OCTOBER 19,2017.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVE KNAPP FORD LINCOLN (500 WAGNER AVE, GREENVILLE, OH 45331) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: FORD LINCON, COOKEVILLE, TN , 931-284-4509, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Steering, Service brakes, Oct 19, 2017
THE STEARING WHEEL GETS TIGHT WHERE'S AS THOUGH I CANT MOVE IT THAN IT READS STEARING POWER ASSIST FAULT I ALMOST GOT INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR WHEN THE STEARING WHEAL LOCKED ON ME ALSO SOMETINES IT FEEL AS IF THE CAR IS NOT STOPPING WHEN I PUSH THE BREAKS IT KEEPS GOING EVEN WHEN I PUT BRAND NEW BRAKES ON IT I ALMOST RAN INTO THE BACK OF SOMEONES CAR ON THE ROAD THESE A HAZARDOUS FOR MY CHILD
Air bags, Oct 18, 2017
HAVE BEEN WAITING FOR A PASSENGER AIR BAG SINCE RECEIVING A RECALL NOTICE AND ALSO CONTACTED FORD MOTOR COMPANY AND WAS TOLD THE OLDER VEHICLES WERE SERVICED FIRST. HOW OLD DOES MY CAR HAVE TO BE AS IT IS A 2011 AND WE ARE IN 2017? MY DEALER WAS ALSO CONTACTED: GALPIN FORD WWW.GALPINFORD.COM 15505 ROSCOE BLVD, NORTH HILLS, CA 91343. THEY CAN'T DO ANYTHING UNLESS THEY RECEIVE THE PART. FURTHER, I HAVE HAD OVER 6 RECALLS ON THIS VEHICLE SINCE OWNING THIS CAR, YET I CANNOT SUE BECAUSE I DID NOT PURCHASE THIS CAR IN CALIFORNIA, TO WHICH I AM A REGISTERED VOTER. I LIVED IN NEW JERSEY WHEN THE PURCHASE WAS MADE. PLEASE HELP, THANK YOU.
Air bags, Oct 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (TOWN AND COUNTRY FORD, 6015 PRESTON HWY, LOUISVILLE, KY 40219, (502) 964-8131) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 15, 2017
TAKATA RECALL. THE PASSENGER FRONTAL INFLATOR
Steering, Oct 13, 2017
ELECTRONI POWER STERRING ASSIT. DOES NOT WORK. DAUGHTER DRIVING DONE THE HIGHEST WHEN LOSS OF POWER ASSIST TO STERRING G WENTRY OUT. VOLTAGE IS GOOD AND NO BLOWN FUSES.
Air bags, Oct 12, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE INDICATOR REMAINED ILLUMINATED UNTIL THE PASSENGER WAS NO LONGER SEATED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical system, Oct 11, 2017
I CAME HOME FROM SHOPPING AND WAS UNABLE TO OPEN MY DRIVER SIDE DOOR TO EXIT THE CAR. THIS IS A SAFETY ISSUE, I HAVE OWNED PREVIOUS VEHICLES AND NEVER HAD ISSUES THAT A DOOR WOULD NOT OPEN. I HAD TO OPEN MY DRIVER SIDE WINDOW AND ACTUALLY REACH OUT TO OPEN THE CAR DOOR. THIS WAS A ISSUE THAT WAS ONGOING FOR FORD FUSIONS AS I HAVE SEEN SEVERAL COMPLAINTS REGARDING THE FAULTY DOOR LATCHES.
Electrical system, Oct 11, 2017
CROSS TRAFFIC ALERT SYSTEM MALFUNCTION AND REAR PARK AID ALERT MALFUNCTION.
Engine, Oct 5, 2017
CAR JUST STOPS WHILE DRIVING. HAPPENED 5 TIMES IN THE LAST 5 MONTHS. MOST RECENT INCIDENT WAS 10/04/2017. THOUGHT THAT THIS PROBLEM WAS RELATED TO MY POWER STEERING ASSEMBLY THAT WAS REPLACED LAST WEEK, BUT APPARENTLY THIS IS A DIFFERENT PROBLEM ALTOGETHER. DRIVING 50 MPH ON A SINGLE LANE ROAD AND CAR JUST STOPS. TURNED KEY TO OFF, RESTARTED, DROVE ABOUT 2 MILES, STOPPED AT A STOP SIGN, AND CAR LOST POWER. AGAIN TURNED KEY TO OFF, TURNED BACK ON AND CAR WAS DRIVEABLE. HAPPENED TWICE IN MAY, SAME SCENARIO, DRIVING ABOUT 45-50 MPH, CAR JUST STOPPED, DROVE ABOUT 1 MI., STOPPED AT A TRAFFIC LIGHT AND CAR JUST SHUT OFF. IN EARLY SEPTEMBER, HAPPENED ON DECELERATION APPROACHING A STOP LIGHT.
Steering, Oct 5, 2017
DRIVING ON INTERSTATE AT 70MPH WHEN POWER STEERING SERVICE LIGHT CAME ON. AS EXITED FIRST AVAILABLE OFF RAMP ONTO STATE HIGHWAY, STEERING BECAME INCREASINGLY MORE DIFFICULT TO THE POINT OF BEING UNABLE TO MAKE FIRST TWO DESIRED TURNS OFF STATE HIGHWAY. PRIOR OCCURRENCE 08/22/2017 RESULTING IN FORD SERVICE DEPARTMENT REPLACED STEERING RACK ASSEMBLY AND SET TOE ADJUSTMENT. WHEN CAR WAS RETURNED FROM FORD SERVICE DEPARTMENT, PULLED LEFT AND STEERING WHEEL OFF CENTER. CAR WAS RETURNED TO FORD SERVICE DEPARTMENT WHO STATED NOTHING WRONG WITH POWER STEERING, ISSUE WAS BECAUSE TIRES NEED ROTATED. CAR RETURNED AND DRIVEN UNTIL THIS OCCURRENCE. FORD SERVICE DEPARTMENT STATES NO ISSUE WITH POWER STEERING AND IS AGAIN BLAMING TIRES, HOWEVER LAST SERVICE RECEIPT REPORTS "GTIRE TIRES CHECKED GOOD AT THIS TIME."
Power train, Engine, Oct 3, 2017
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FOLLOWING ERROR CODE APPEARED: THROTTLE BODY ASSEMBLY ERROR CODE (P2119). TOWN AND COUNTRY FORD IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WERE UNAWARE OF ANY RECALLS REGARDING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE EXTENDED MILEAGE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.