2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Steering, Suspension, Other or unspecified, Apr 25, 2016
SQUEAKING NOISE COMING FROM FRONT AXLE (MOSTLY ON DRIVER SIDE) WHILE DRIVING AND TURNING; SOUNDS THE MOST WHEN OUTSIDE TEMPERATURE IS HIGHER (NOT SO LOUD ON COOL DAYS). TOOK IT TO DEALER THAT SOLD THE CAR (TODAY 04/25/2016) TO HAVE SUSPENSION AND POWER STEERING CHECKED. I SEE ONLINE THERE ARE RECALLS ON SOME FORD FUSION POWER STEERING? MY VIN IS NOT LISTED.
Steering, Apr 15, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE "POWER STEERING FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Steering, Apr 13, 2016
"FUSION RECALL" MY 2011 FORD FUSION SE MADE IN MEXICO HAS A POWER STEERING ASSIST FAULT. THIS HAPPENED WHEN LEAVING MY DRIVEWAY. TOOK IT TO THE DEALER AND THE PROBLEM IS A FAULTY STEERING GEAR. THIS PART IS CURRENTLY PART OF A RECALL ON 2011 FORD FUSION MANUFACTURED IN MEXICO. MY ISSUE IS THE RECALL DOES NOT INCLUDE MY VEHICLE AS THE RECALL BEGAN WITH VEHICLES MANUFACTURED IN SEPTEMBER OF 2010 AND MY VEHICLE WAS MANUFACTURED IN AUGUST OF 2010. SAME PROBLEM, SAME PLANT, SAME CAR, SIMPLE MADE THE PREVIOUS MONTH. COSTING ME THE CONSUMER ALMOST $2000.00 TO FIX THIS KNOWN MANUFACTURES DEFECT. WHILE THERE WAS INTERMITTENT PROBLEMS THAT SEEMED TO GO AWAY WITH RESTARTING THE ENGINE TOTAL FAILURE OCCURRED ON APR 11 2016. I HAVE SEARCHED VARIOUS FORUMS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO WHOSE VEHICLE WAS MANUFACTURED WITH IN A FEW WEEKS OF THE RECALL DATE.
Service brakes, Apr 12, 2016
BRAKE PEDAL RANDOMLY GOES TO THE FLOOR WHILE IN MOTION AT LOW SPEEDS.
Steering, Apr 5, 2016
WHEN I START UP THE ENGINE THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWS UP IN THE DASH AND POWER STEERING STOPS WORKING. TURN THE CAR OFF AND ON AND IT SEEMS TO WORK AGAIN. LUCKILY SO FAR HAS ONLY HAPPENED WHEN STATIONARY
Fuel/propulsion system, Apr 4, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Mar 31, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND SHOOK. THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE RESUMED NORMAL OPERATION. THE WARNING INDICATOR WAS NO LONGER ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT THE ACCELERATION WAS NOT NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,700.
Steering, Mar 29, 2016
POWER STEERING GOES OUT, FORD SAYS THIS VIN IS NOT PART OF THE RECALL. IT SHOULD BE, THE POWER STEERING THROWS A CODE. YOU MUST PULL OVER AND RESTART THE CAR FOR IT TO RESET.
Fuel/propulsion system, Mar 25, 2016
HAD BEEN HAVING ISSUES WITH MY 2011 FORD FUSION SINCE EARLY 2015. EACH TIME I PUT FUEL INTO THE VEHICLE, THE VEHICLE WOULDN'T START ' SIMILAR TO WHAT HAPPENS WHEN ENGINE IS FLOODED. THOUGHT IT WAS BAD FUEL. RAN THE FUEL TANK TO NEARLY EMPTY AND REFUELED. SAME ISSUE EVERY TIME I REFUEL. MADE SURE THERE WAS NOTHING BLOCKING THE FUEL FILLER CAP/FLAP. CHECK ENGINE LIGHT WOULD GO ON AND OFF AND THEN STAYED ON. IN SEPT 2015, TOOK VEHICLE TO A CERTIFIED MECHANIC AND THE ERROR CODES (PO456 AND PO104) INDICATED A PROBLEM WITH THE FUEL/PROPULSION SYSTEM. REPLACED PURGE SOLENOID. DID NOT FIX THE PROBLEM. RECEIVED RECALL NOTICE 15S34 IN JANUARY 2016 RELATED TO A DEFECT/SAFETY ISSUE WITH THE FUEL SYSTEM & FUEL TANK. MARCH 2016 (ENGINE LIGHT STILL ON) TOOK VEHICLE TO FORD DEALER AND EXPLAINED THE PROBLEMS I'VE BEEN HAVING AND PROVIDED BILL FROM MECHANIC AND DOCUMENTATION FOUND OF OTHER FORD OWNERS HAVING THE SAME ISSUES. DEALER INSPECTED VEHICLE & SAID EVERYTHING WAS FINE EXCEPT THAT I HAVE A LEAK IN MY FUEL FILLER NECK WHICH IS NOT PART OF THE RECALL, BUT THEY COULD REPLACE 'FOR ABOUT $250 OR SO'. HOW IS IT THAT THIS NOT INCLUDED IN THE RECALL? FUEL AND FUMES LEAKING FROM THE FILLER NECK ARE AS DANGEROUS AS CRACKS AND LEAKS IN THE TANK. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM THAT FORD HAS BEEN MADE AWARE OF. THERE IS NO REASONABLE EXPLANATION AS TO HOW I WOULD HAVE CRACKED THE FUEL FILLER NECK. THE CAR ONLY HAS APPROX. 66K MILES ON IT, WAS BOUGHT BRAND NEW IN 2010, IS REGULARLY SERVICED AND HAS NEVER BEEN MISUSED. CONTACTED FORD AND WAS ADVISED THAT THEY WOULD "NOTE" MY SAFETY CONCERNS IN THEIR CASE (CAS-9098523). NHTSA NEEDS TO LOOK INTO THIS AND FORCE FORD TO TAKE CORRECTIVE MEASURES.
Steering, Mar 25, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE AND ATTEMPTING TO DRIVE, THE POWER STEERING FAILED TO TURN. THE VEHICLE HAD TO BE RESTARTED SEVERAL TIMES UNTIL THE POWER STEERING FUNCTIONED PROPERLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Steering, Mar 21, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ADVANCE POWER STEERING WARNING MESSAGE DISPLAYED AND THE POWER STEERING BECAME INOPERABLE. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Engine, Mar 21, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR FAILED AND IDLED AT .58V WHEN IT SHOULD BE AT .75V. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE THROTTLE BODY WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,881.
Engine, Fuel/propulsion system, Mar 16, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL CAP LEAK AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND IT WAS CONFIRMED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Steering, Mar 14, 2016
MY DAD AND MOM HAVE BEEN WITHOUT A CAR FOR A FEW MONTHS NOW. ON AND OFF THE POWERSTEERING IS SHUTTING OFF. AUTONATION, LITTLETON, CO., HAS THE CAR AGAIN! CAN YOU PLEASE INVESTIGATE. I AM TIRED OF THIS DEALERSHIP TAKING OF ADVANTAGE OF PEOPLE. PLEASE HELP!
Fuel system, Gasoline, Mar 14, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE FUEL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/29/16*LJ UPDATED 05/04/16*JB
Steering, Fuel system, Gasoline, Electrical system, Mar 3, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TRANSMISSION AND THE STEERING. ALSO, THE VEHICLE WOULD SUDDENLY STALL, WHILE DRIVING. UPDATED 05/11/16.*JB
Steering, Mar 1, 2016
STEERING STOPPED GOING DOWN ROAD. LIGHT FOR POWER STEERING COMES ON A LOT. TURN CAR OFF RESETS COMPUTER AND OK UNTIL NEXT TIME.
Steering, Feb 25, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO PULL INTO A PARKING LOT, THE STEERING ABILITY DECREASED. THE CONTACT LEFT THE VEHICLE PARKED IN THE LOT. THE CONTACT CALLED THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A STEERING RECALL BY THE MANUFACTURER FIVE MONTHS AGO. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Steering, Feb 24, 2016
2011 FORD FUSION SE. 64000 MILES. FOR NO APPARENT REASON, THE POWER STEERING WOULD NOT WORK WHEN TURNING THE CAR ON. IF TURNED OFF AND ON AGAIN, IT WORKS. IT ONLY HAPPENED RANDOMLY. AFTER A COUPLE TIMES, I BROUGHT THE CAR TO MY LOCAL FORD DEALER. THEY SAID THERE WAS NO ERROR CODES BUT CHANGING THE STEERING WOULD BE APPROX. $1800. AFTER ONLINE RESEARCH THERE'S HUNDREDS OF CASES LIKE MINE WHICH FOR SOME REASON ARE NOT COVERED BY RECALL 15S18. USING A OBD APP I FOUND ERROR CODE C1277 WHICH RELATES TO THE WHEEL ANGLE SENSOR. NOW THE CAR WILL NOT HAVE A FUNCTIONING POWER STEERING AT ALL.
Other or unspecified, Feb 23, 2016
HEARING SQUEAKS AND CREAKS WHILE DRIVING OVER BUMPS AND TURNING. SINCE STANDARD BALL JOINTS ARE NOT USED IN TIS MODEL MIGHT BE THE 4 LOWER CONTROL ARMS AND AN EXPENSIVE REPAIR.
Other or unspecified, Feb 19, 2016
WENT TO USE CAR REMOTE AND DID NOT WORK, BOUGHT ANOTHER KEY AND WHEN MY SERVICE TRIED TO PROGRAM IT THEY FOUND OUT THE 15604 F MODULE WAS BAD. THEY CALL FORD AND FORD TOLD THEM IT IS BACK ORDER ALL OVER THE COUNTRY. IF THEY ARE REPLACING THIS MANY MODULE THEN FORD HAS A PROBLEM WITH THIS PART.
Steering, Electrical system, Feb 18, 2016
THE VEHICLE IS VERY HARD TO STEER. ELECTRIC POWER STEERING IS OUT
Steering, Feb 18, 2016
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AN MESSAGE IN THE INSTRUMENT PANEL ILLUMINATED AND INDICATED TO SERVICE POWER STEERING SYSTEM. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Wheels, Feb 15, 2016
LUG NUTS CORRODE AND YOU CANNOT GET THE LUG WRENCH ON THEM TO REMOVE TIRE. THIS IS A KNOWN ISSUE ACCORDING TO SEVERAL FORD TECHS. I'VE ALREADY HAD TO REPLACE ONE SET OF LUG NUTS DUE TO THIS ISSUE AND NOW I AM BEING TOLD I NEED TO REPLACE THEM AGAIN.
Wheels, Feb 13, 2016
WHEEL STUDS BREAKING. I HAVE NOW HAD 9 WHEEL STUDS BREAK, 8 DURING NORMAL SERVICING AND 1 WHILE ACTUALLY DRIVING. SINCE WITH ALLOY WHEELS THERE WAS NO HUBCAP, THE WHEEL NUT AND THE TOP OF THE BOLT WAS MISSING. THERE WAS AN ORIGINAL RECALL FOR THIS BUT ONLY FOR CARS WITH STEEL WHEELS. MY CAR HAS ALLOY WHEELS BUT I CONSIDER 9 BREAKS TO BE UNSAFE.