2012 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 2,616

Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.

Primary concernSteering1,511 reports · 58% of complaints
Owner complaints2,616Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,511
  2. Air bags436
  3. Electrical system177
  4. Power train162
  5. Service brakes131
  6. Other or unspecified127
  7. Engine119
  8. Structure101

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Steering, electric power assist systemJun 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

    Campaign 15V340000 on NHTSA.gov

Representative owner complaints: steering

1,511 reports, newest first. Show all

  1. Steering, Sep 15, 2020

    2012 FUSION SEL, 3.0L V6, 112,000 MILES: ON 9-3-2020 I WAS PULLING OUT OF THE LOCAL SHOPPING CENTER. AS I WAS PROCEEDING IT APPEARED THAT THE ENGINE HAD STALLED. IN ACTUALITY THE ENGINE DID NOT STALL AND THERE WAS A FAULT MESSAGE DISPLAYED "POWER STEERING ASSIST FAULT". I PROCEEDED HOME WITH GREAT DIFFICULTY STEERING THE CAR. ON THE WAY HOME I STOPPED AT THE LOCAL AUTOZONE CAR CARE CENTER TO REVIEW THE OWNER'S MANUAL FOR A POSSIBLE EXPLANATION AND REMEDY. THE MANUAL STATED THAT THERE WAS NO SERVICE FOR THE POWER STEERING SYSTEM ON THIS MODEL FUSION (FULLY ELECTRIC). I PROCEEDED OUT OF THE PARKING LOT AND AS SOON AS I WENT FORWARD A SECOND ALARM DISPLAYED "SERVICE ADVANCETRAC". NOW THE DISPLAY TOGGLED BETWEEN THESE TWO ALARMS. THE DAY PRIOR TO MY SERVICE APPOINTMENT I NOTICED THAT WHEN I STARTED THE CAR ONLY THE "SERVICE ADVANCETRAC" ALARM DISPLAYED, BUT THE VEHICLE STILL HAD NO POWER STEERING. THE FOLLOWING MORNING I TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR DIAGNOSTICS. LATER THAT DAY I WAS CONTACTED BY THE SERVICE ADVISOR WHO INFORMED ME THAT THE POWER STEERING RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE COST WAS GOING TO BE IN EXCESS OF $2000. BY NOW I HAD DONE SOME RESEARCH INTO THIS AND FOUND THAT THERE WAS A RECALL FOR THIS VERY PROBLEM (NHTSA ID# 15V340000, FORD ID# 15S18). I RELAYED THIS INFORMATION TO THE FORD SERVICE ADVISOR AND HE INFORMED ME THAT "YES THERE WAS A RECALL BUT MY VIN# WAS NOT INCLUDED". I AM AT A LOSS AS TO HOW THIS VEHICLE COULD NOT BE INCLUDED. THE VEHICLE IS VERY WELL MAINTAINED AND HAS ONLY 112,000 MILES OF MOSTLY HIGHWAY DRIVING. I CAN SAY WITH A GREAT DEAL OF CERTAINTY THAT HAD THIS OCCURRED ON THE HIGHWAY, ESPECIALLY AT AN EXIT OR ENTRANCE RAMP, THERE WOULD HAVE BEEN A DIFFERENT OUTCOME TO THIS. AT THIS TIME, EVEN AFTER THE REPAIR, I AM GOING TO BE UNSURE AND WORRIED ABOUT THE VEHICLE LOOSING STEERING CONTROL.

  2. Steering, Sep 14, 2020

    CAR SENSOR CAME ON SHOWING EPAS POWER STEERING NEEDED SERVICED AND WITHIN 10 MINUTES THE ELECTRICAL POWER STEERING HAD WENT OUT COMPLETELY. THE CAR WAS STATIONARY AT THE TIME. IT IS NOW UNSAFE TO DRIVE DUE TO THE CAR NOT BEING ABLE TO STEER AND REACT QUICKLY WHEN BEING DRIVEN.

  3. Steering, Sep 11, 2020

    TL* THE CONTACTS DAUGHTER OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HIS DAUGHTER WAS STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING WARNING LIGHT ILLUMINATED. THE DRIVER TURNED OFF AND RESTARTED THE VEHICLE AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600, AND WAS DIAGNOSED THEY RETRIEVED CODE:U3000:49 IN PSCM WITH NEEDING STEERING GEAR TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*LN*JB

  4. Steering, Sep 10, 2020

    POWER STEERING WOULD FAIL EVERY SO OFTEN WHEN I FIRST CRANKED THE VEHICLE. NEVER HAPPENED WHILE DRIVING. I COULD TURN THE CAR OFF, WAIT A MIN, CRANK IT AGAIN AND IT WOULD BE FINE. ON 9/9/2020 I CRANKED THE CAR WHILE PARKED AND POWER STEERING ASSIST FAULT CAME ON, LOSS OF POWER STEERING OCCURED AND WILL NOT GO AWAY THIS TIME. I AM AFRAID TO DRIVE THE CAR WITHOUT POWER STEERING. THE CAR IS IN MY DRIVEWAY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH FORD FUSIONS. I FEEL FORD SHOULD FIX THIS DEFECT/FLAW FREE OF CHARGE. IT IS A SAFETY ISSUE.

  5. Steering, Sep 5, 2020

    I WAS GOING DOWN THE ROAD AND ALL OF A SUDDEN SERVICE POWER STEERING APPEARED.THE STEERING BECAME HARD TO HANDLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. NOW IT FEELS LIKE THE STEERING IS LOCKED UP.

  6. Steering, Sep 3, 2020

    WHILE DRIVING DOWN THE HIGHWAY, THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE.. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED WITH GREAT DIFFIVULTY. A MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME WILL SOUND TO INFORM THE DRIVER. LOSS OF POWER STEERING ASSIST REQUIRES GREATER STEERING EFFORT, WHICH MAY INCREASE THE RISK OF ACCIDENT. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST TWO YEARS. FORD CLAIMS THERE IS NO CODE IN THE COMPUTER, SO THIS IS NOT COVERED UNDER THE RECALL. IT IS HAPPENING REPEATEDLY, IN SPITE OF THE LACK OF CODE IN THE COMPUTER. CLEARLY EITHER THE COMPUTER IS FAULTY OR THE DEVICE WHICH IS SUPPOSED TO SEND THE CODE TO THE COMPUTER IS FAULTY.

  7. Steering, Suspension, Service brakes, Sep 1, 2020

    POWER STEERING LIGHT CAME ON. STEERING WHEEL WOULDN'T TURN EASILY.

  8. Steering, Aug 31, 2020

    I HAVE HAD THE CAR FOR YEARS AND THE POWER ASSIST FAULT LIGHT HAS CAME ON NUMEROUS TIMES MOSTLY WHEN I FIRST START THE CAR BUT IT HAS HAPPENED WHILE DRIVING AS WELL MAKING IT EXTREMELY DANGEROUS WHEN YOU LOSE STEERING. USUALLY I CAN POWER OFF AND RESTART AND IT GOES AWAY. THIS MORNING I HAVE RESTARTED MULTIPLE TIMES AND THE POWER STEERING ASSIST FAULT WILL NOT GO AWAY. I HAVE LOOKED UP RECALLS FOR MY VEHICLE AND RECALL 15S18 EXPLAINS MY EXACT ISSUE. HOWEVER THE CUT OFF DATE FOR VEHICLES FOR THIS RECALL IS 2/28/12 AND MY VEHICLE WAS MADE 3/12/12. LESS THAN 2 WEEKS BETWEEN THE INFECTED VS MY CAR. FORD SHOULD HAVE TO PAY FOR THIS AS I BELIEVE ITS TOO CLOSE OF A DATE TO REALLY KNOW IF MY CAR WAS MADE WITH THE SAME PARTS THAT WERE DEFECTIVE 10DAYS BEFORE MINE

  9. Steering, Aug 24, 2020

    VEHICLE IS SHOWING POWER STEERING ASSIST FAULT. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST WEEK. THIS HAPPENS WHILE TURNING AND WHILE DRIVING UNDER NORMAL CIRCUMSTANCES. THIS APPEARS TO BE THE SAME RECALL ON OTHER 2012 FORD FUSION MODELS.

  10. Steering, Aug 19, 2020

    I LEFT WORK AND EVERYTHING WAS WORKING FINE, NO TROUBLE STEERING OR ANYTHING. I STOPPED TO GET GAS AND TURNED OFF THE CAR WHEN I WAS DONE AND STARTED THE CAR BACK UP LIGHTS TURNED ON THE DASH AND MY STEERING WHEEL WOULDN'T MOVE. IT WAS SAYING SERVICE ELECTRIC POWER STEERING NOW. I DIDN'T HAVE ANY PROBLEMS BEFORE AND NOW IT JUST QUIT WORKING OUT OF NOWHERE. SO I WAS PARKED WHEN IT QUIT WORKING.

  11. Steering, Aug 7, 2020

    THIS MAKE THE SECOND TIME HAVING THIS PROBLEM WITH THIS CAR. WE HAD MADE IT HOME AND THE TIRE HAD WENT FLAT. WE TOOK THE TIRE OFF GOT IT REPAIRED AND PUT THE TIRE BACK ON. ONCE WE GOT IT THE CAR TO DRIVE IT THE POWER STEERING WAS STIFF. SO CHECK UNDER THE HOOD , WE RESEARCH TO FIND OUT WHAT IS WRONG. WE CALLED FORD AND THEY TOLD US THAT IT WAS A RECALL ON IT, BUT WHEN WE GAVE THE VIN# IT WASN'T INCLUDED IN THE RECALL. WHY NOT IT WAS PRODUCED DOING THE TIMES, ITS A 2012 FORD FUSION. WE DONT HAVE THE MONEY TO GET THIS FIXED ESPECIALLY WITH THE PANDEMIC GOING ON. WE JUST RTYING TO KEEP OUR JOBS. THIS NEEDS TO BE FIXED.

  12. Steering, Aug 4, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWE FORD SALES CO LOCATED AT 1041 S STATE ST, GENESEO, IL 61254, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

  13. Steering, Jul 30, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RESTARTED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO ACTON FORD INC LOCATED AT 76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

  14. Steering, Jul 30, 2020

    MY POWER STEERING HAS GONE OUT AND UPON FURTHER INVESTIGATION ON THE INTERNET IT SEEMS THIS IS AN EXTREMELY POPULAR ISSUE. I JUST DON'T UNDERSTAND HOW MY VEHICLE ISN'T COVERED BY THE RECALL. I CANT SEEM TO FIND ANYTHING OTHER THAN RECALL NEWS AND ARTICLES ON MY SPECIFIC VEHICLE NOT EVEN ANY VIDEOS OR GUIDES ON HOW TO REPAIR AT HOME TO AVOID SPENDING A LUDACRIS AMOUNT OF MONEY ON REPAIRS.

  15. Steering, Jul 28, 2020

    THE STEERING GEAR FAILED FOR THE SECOND TIME AT 113000 MILES. COST FOR REPLACEMENT AND FOUR BALL JOINTS WAS $2000.00. SOME BALL JOINTS REPLACED AT APPROX 70000 MILES AND STEERING GEAR REPLACED UNDER RECALL AT APPROX 93000 MILES. IT ONLY LASTED 20000 MILES. ONLINE IT LOOKS LIKE FORD HAS HAD THIS PROBLEM FOR A NUMBER OF YEARS. THE LAST TIME IIT FAILED IT WAS IN MOTION. WHEN IS THE NHTSA GOING TO FORCE THE REPAIR OF THIS ITEM?

  16. Steering, Jul 27, 2020

    STEERING GAVE OUT WHILE DRIVING. FOUND THAT THERE WAS A RECALL REPAIR IN 2015 WITH PREVIOUSOWNER.. IT WAS SUPPOSED TO BE CORRECTED AND NOW IT'S OUT AGAIN? FORD REFUSES TO ACKNOWLEDGE THIS ISSUE

  17. Steering, Jul 26, 2020

    POWER STEERING OUT WITH MESSAGE LIGHTS. HAVE SEEN PREVIOUS RECALLS FOR MY MAKE AND YEAR. WHY IS THERE NOT ONE LISTED

  18. Steering, Jul 21, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE AT 5 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE VEHICLE WAS NOT DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 96,000.

  19. Steering, Jul 13, 2020

    MY 2012 FORD FUSION'S POWER STEERING SYSTEM RECENTLY STOPPED WORKING WHILE DRIVING TO A FRIENDS HOUSE. FORTUNATELY, I WAS ABLE TO PARK THE CAR AND NO ONE WAS HURT. IN CHECKING FOR RECALLS, THERE ARE A NUMBER OF 2012'S WITH THIS RECALL BUT NOT MY VIN NUMBER. I AM REALLY SURPRISED AND VERY FRUSTRATED THAT MANY CARS ARE RECALLED, BUT NOT MINE. PLEASE ADVISE!!

  20. Steering, Jul 13, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. HIS SON PULLED OVER AND CHECKED THE POWER STEERING FLUID LEVEL. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315)474-4275) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

  21. Steering, Electrical system, Electronic stability control (ESC), Jul 12, 2020

    LOSE OF POWER STEERING AND MY DASHBOARD KEEPS FLASHING TO CHECK IT! MY DASHBOARD ALSO KEEPS SAYING THAT MY ADVANCE TRAC ISNT RIGHT OR UNSTABLE! PLUS MY AIR CONDITIONING UNIT BLOWS HOT AIR ON HOT DAYS! MY AIR BAG WAS SUPPOSED TO BEEN FIXED ON 02/11/2020 BY A FORD DEALERSHIP AND IT IS BACK TO IT'S OLD SELF

  22. Steering, Jul 10, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL DRIFTED INDEPENDENTLY TO THE RIGHT WITHOUT WARNING. THE CONTACT CALLED BLAISE ALEXANDER FORD INC (2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

  23. Steering, Jul 6, 2020

    ELECTRIC POWER ASSIST STEERING FAILED WHILE DRIVING DOWN STREET

  24. Steering, Jun 26, 2020

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 70 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO SAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. THE FAILURE WAS LINKED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

  25. Steering, Jun 25, 2020

    THE POWER STEERING HAS GONE OUT. IT SAYS SERVICE ADVANCE TRAC SOON. I HAVE SEEN WHERE SEVERAL RECALLS HAVE BEEN DONE ON 2012 FORD FUSIONS. JUST WONDERING WHY ON CERTAIN VINS IF THIS IS A PROBLEM. I WAS STOPPED AT A LIGHT WHEN THE POWER STEERING WENT OUT. *TR