2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Jul 12, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AN UNKNOWN MESSAGE DISPLAYED ON THE INSTRUMENT PANEL REGARDING THE POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED SARASOTA FORD (LOCATED AT 707 S WASHINGTON BLVD, SARASOTA, FL 34236, (888) 349-4989) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Steering, Jul 12, 2019
POWER STEERING ASSIST MESSAGE APPEARED ON DISPLAY. CHECKED MANUAL. SAID TO TURN OFF AND RESTART. DID THAT AND IT DISAPPEARED. IT CONTINUE TO HAPPEN MORE FREQUENTLY. TOOK IT TO FORD DEALER. YES THERE WAS A RECALL ON THE POWER STEERING CONTROL MODULE. (15S18). THIS RECALL IS ONLY GOOD FOR 10 YEARS OR 150,000 MILES. MY VEHICLE HAS 152,000 MILES. SAID I DID NOT QUALIFY FOR RECALL. CALLED FORD CUSTOMER SERVICE AND WAS TOLD THERE WAS A PROGRAM (15N01) UPDATE AND DEALER WOULD NEED TO SUBMIT APPROVAL REQUEST. DID THESE STEPS AND DEALER SAID IT WAS DENIED SO TO FIX PROBLEM I WILL NEED TO ASSUME THE COST MYSELF.
Steering, Jul 8, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT CALLED SAMES MOTOR COMPANY (6001 SAN DARIO AVE, LAREDO, TX 78041) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.
Steering, Electronic stability control (ESC), Jul 2, 2019
WHEN I PURCHASED MY VEHICLE IT HAD NO RECALLS THAT I WAS AWARE BECAUSE I WAS TOLD A VEHICLE CAN'T BE SOLD WITH A RECALL. I BEGAN HAVING PROBLEMS WITH THE POWER STEERING AND THE STEERING WHEN IT RAINS HAD TO PULL OVER BECAUSE THE CAR STARTED TO TAIL SPIN I WAS VERY SCARED THE VEHICLE BEGAN TO FISH TAIL AND BECAUSE OF THE POWER STEERING PROBLEM HAD MINIMAL CONTROL.THIS IS A VERY EXPENSIVE REPAIR WHICH SHOULD NOT BE PASTED ON TO THERE CUSTOMERS.I WAS TOLD BY FORD THEY CAN'T HELP ME.I AM THE NEW OWNER SO FORD SHOULD FIX MY PROBLEMS WITH THIS CAR.IT IS A SAFETY
Steering, Jul 1, 2019
POWER STEERING SUDDENLY STOPPED WORKING. IT STARTED WHEN THE CAR WAS TURNED ON AND WOULD SAY "POWER STEERING FAULT" AND IF I RESTARTED THE CAR IT WOULD GO AWAY. IT WOULD WORK ON AND OFF. IT EVENTUALLY STOPPED WORKING ALTOGETHER.
Steering, Jun 27, 2019
FORD 2012 FUSION SEL POWER STEERING CONTROL MODULE FAILURE: AFTER RECEIVING FORD RECALL NOTICE 15S18 REGARDING THE POWER STEERING CONTROL MODULE, I RETURNED MY CAR TO THE LOCAL FORD DEALERSHIP ON 08/06/15 TO HAVE THE RECALL COMPLIED WITH. AFTER COMPLETION OF THE RECALL, THE SERVICE RECEIPT NOTED NO REPLACEMENT PARTS WERE INSTALLED, ONLY A "REPROGRAM OF THE POWER STEERING CONTROL MODULE". NOW IN JUNE 2019, THE CAR HAS DISPLAYED A "POWER STEERING ASSIST" FAULT ON THE INSTRUMENT CLUSTER 4 TIMES WITHIN THE LAST 6 DAYS. THE FAULT CODE DID EXTINGUISH AFTER TURNING THE IGNITION TO "OFF" AND RESTARTING THE CAR. THIS HAPPENED TWICE WHEN THE CAR WAS COLD AFTER SITTING AND BACKING UP FROM A PARKING SPACE, ONCE AFTER THE CAR WAS DRIVEN, BUT AFTER STARTUP AND ENGAGING "DRIVE", AND AGAIN HOT WHEN BACKING OUT OF A PARKING SPOT. TODAY I DROVE THE SUBJECT CAR TO THE LOCAL DEALERSHIP AND DISCUSSED MY OPTIONS FOR REPAIR WITH THE FORD SERVICE MANAGER. HE EXPLAINED THAT THE PROBABILITY OF THE POWER STEERING CONTROL MODULE WAS PRETTY HIGH AND THE FAULTS WOULD CONTINUALLY GET WORSE (MORE OFTEN?) WITH TIME. HE EXPLAINED THAT ONCE THE RECALL WAS COMPLIED WITH, FORD CONSIDERS THE RECALL CLOSED AND ANY REPAIRS/ FAULTS AFTER THE RECALL AT THAT TIME WERE THE RESPONSIBILITY OF THE CUSTOMER AT THE ESTIMATED COST OF $2,220. THE SERVICE MANAGER OFFERED A DIAGNOSTIC CHECK FOR $119. I DECIDED NOT TO HAVE THE DIAGNOSTIC SERVICE PERFORMED BELIEVING THAT THE SERVICE MANAGER'S OPINION OF THE FAULTY POWER STEERING CONTROL MODULE AND MY EXPERIENCE WERE ENOUGH TO CONCLUDE A FAULTY POWER STEERING CONTROL MODULE. IT SEEMS THAT THE FAULTY MODULE, ESPECIALLY BECAUSE IT WAS NEVER REPLACED AT THE TIME THE RECALL WAS COMPLIED WITH, SHOULD BE THE FULL RESPONSIBILITY OF FORD. THE PART IS BAD! IT JUST DIDN'T TEST BAD AT THE EARLIER DATE. IT STILL PROVED BAD/ FAULTY.
Steering, Engine, Jun 24, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS RESTARTED AND WAS TOWED TO WALTERBORO FORD (LOCATED AT 902 BELLS HWY, WALTERBORO, SC 29488, (843) 549-5581) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN AT THIS TIME. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 215,000.
Steering, Jun 22, 2019
STEERING LOCKED UP WHILE DRIVING, TOOK INTO DEALERSHIP SAID IT WAS THE CONTROL ARMS 2 WEEKS LATER SAME THING HAPPENED, STEERING LOCKED UP
Steering, Jun 22, 2019
I WAS DRIVING AND MY STEERING WHEEL BECAME VERY STIFF. ABOUT 30 MINUTES LATER THERE WAS A RED ALERT ON THE DASH STATING SERVICE POWER STEERING. THEN ABOUT FIVE MINUTES LATER ANOTHER ALERT CAME ON AND IT WAS YELLOW THAT SAID SERVICE ADVANCETRAC. AFTER THAT HAPPENED I DROVE HOME AND THE NEXT MORNING WHEN I GOT IN MY VEHICLE TO LEAVE THE STEERING WHEEL WAS COMPLETELY LOCKED. EVEN THOUGH IT IS 2019 I UNDERSTAND THE CAR HAS YEARS ON IT BUT AFTER ONLY HAVING IT FOR THREE MONTHS FROM THE DEALERSHIP I AM EXTREMELY UPSET.
Steering, Jun 18, 2019, crash
MY WIFE WAS DRIVING THIS VEHICLE TURNING A CURB. THE POWER STEERING FAILED CAUSING MY WIFE TO HIT THE CURB CAUSING SIGNIFICANT SUSPENSION AND BODY DAMAGE TO MY VEHICLE. THERE IS A RECALL ON THE 2012 FORD FUSION FOR THIS MATTER BUT FORD CLAIMS THAT MY VIN# IS NOT INCLUDED. PLEASE INVESTIGATE BECAUSE SOMEONE COULD LOSE THEIR LIFE IN THE NEXT INCIDENT.
Steering, Electronic stability control (ESC), Jun 16, 2019
THERE WAS A RECALL FOR THE POWER STEERING ASSIST AND IT WAS Y TAKEN IN FOR SERVICE LAST YEAR AND TODAY THE POWER STEERING ASSIST CAME ON TWICE AND I LOST ALL POWER STEERING WHILE DRIVING THE VEHICLE THANK GOODNESS I WANT GOING TO FAST AND WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF AND BACK ON AND IT WAS WORKING AGAIN. THIS HAD HAPPENED A FEW MONTHS AGO AS WELL.
Steering, Jun 10, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PRINCE FORD OF DOUGLAS (109 WESTGREEN RD, DOUGLAS, GA 31533, (912) 384-2600) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jun 10, 2019
ELECTRIC POWER ASSIST STEERING SEIZED UP AND ALMOST IMPOSSIBLE TO TURN WHEN AT A STOP, HARDER TO TURN THAN MANUAL STEERING. THERE IS A RECALL FOR THIS: FORD # 15S18, NHTSA # 15V340000 BUT UPON CONTACTING LOCAL DEALERSHIP AND FORD THEY SAY MY VEHICLE IS NOT IN THAT RECALL, UNSURE OF HOW IT ISN'T BECAUSE IT IS IN THE DATE PERIOD AND MANUFACTURED AT HERMOSILLO, MEXICO.
Steering, Jun 10, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT WAS ADDING AIR TO ONE OF THE TIRES ON THE VEHICLE, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGES APPEARED ON THE INSTRUMENT PANEL. ALSO, THE STEERING ABILITY BECAME DIFFICULT WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Steering, Jun 9, 2019
I WAS DRIVING OUT OF A GAS STATION AFTER FILLING MY TIRES AND AS I WAS DRIVING THE POWER STEERING WENT OUT ON THE CAR AND ERROR MESSAGES CAME UP ON THE DASH. " SERVICE POWER STEERING NOW" THEN ANOTHER ONE AFTER THAT " ADVANCTRAC (FORGOT THE REST). I TOOK IT TO TWO CAR REPAIR PLACES AND IT SAYS ITS A RECALL. I LOOKED UP THE RECALL AND IT WAS EXACTLY THE SAME THING THAT WAS HAPPENING. I THEN CALLED FORD MAIN NUMBER AND FOUND OUT THAT MY CAR WAS MADE IN THE SAME FACTORY AS THE OTHER CARS BEING RECALLED BUT BECASUE MINE WAS OUTSIDE OF THE RECALL DATES THEY CAN'T DO ANYTHING ABOUT IT. MY FRIEND WHO WORKS AT A DEALERSHIP RAN A DIAGNOSTIC SCAN AND THE ALIGNMENT SENSOR IN THE STEERING COLUMN US RUNNING AN ERROR. I CAN'T AFFORD THE COST OF THIS FIX. WHEN WHAT IS HAPPENING IS WHAT'S IN THE POWER STEERING RECALL.
Steering, Jun 8, 2019
STEERING WENT OUT FORD PUT IN NEW STEERING THAT WENT OUT 2 DAYS LATER FORD SAID IT WAS NOT A RECALL ISSUE NOW I HAVE TO BRING CAR BACK MONDAY 6/10/2019 I DID RESEARCH AND FOUND OUT THERE COULD BE THERMAL ISSUES THAT FORD IS HIDING WITH HEAT SHIELDS SAID WHEN THE CAR FLASHES STEERING PROBLEM IT WENT OUT ABOUT 15 MIN LATER I WAS PARKED AT STORE AND STARTED CAR NO STEERING DROVE 100 FT TO AUTO SHOP THEY REINSTATED AND TOLD BE TO BRING TO FORD FOR POSSIBLE RECALL
Steering, Jun 6, 2019
NOTE: MILEAGE ON VEHICLE APPROXIMATELY 106,000 MILES. CAR REGULARLY SERVICED AND WELL MAINTAINED. WENT TO THE STORE IN THE VEHICLE. UPON GETTING BACK IN THE VEHICLE IT DID NOT WANT TO TURN ON. AFTER A WHILE THE VEHICLE DID TURN ON AND AS I WAS PUTTING THE VEHICLE IN REVERSE WHILE IN THE PARKING LOT, AND A BUNCH OF ERROR MALFUNCTION MESSAGES/CODES APPEARED ON THE DASH UPON DRIVING. THE STEERING WHEEL BECAME HARD TO/ WOULD NOT TURN UPON DRIVING. I WAS ABLE TO MOVE THE VEHICLE OUT OF HARMS WAY. THIS IS A MAJOR SAFETY ISSUE AND COULD QUITE POSSIBLY HARM/KILL LIVES. THIS VEHICLE HAS HAS NO SERVICE ISSUES AND I HAD NO WARNING.
Steering, Jun 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THERE WAS NO POWER STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PLAZA FORD (1701 BELAIR RD, BEL AIR, MD 21014, (410) 838-3100) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Steering, May 31, 2019
POWER STEERING MAKES A SCRAPING NOISE WHEN YOU TURN THE STEERING WHEEL. SOMETIMES IT GETS HARDER TO TURN AND THERE ARE NOISES ASSOCIATED WITH IT. IT HAS HAPPENED TO ME WHILE STATIONARY AND WHILE DRIVING WHEN TURNING. I AM AFRAID THAT POWER STEERING WILL FAIL ON THAT CAR LEAVING ME ON THE SIDE OF THE ROAD OR EVEN PUT ME AT RISK FOR AN ACCIDENT.
Steering, Air bags, Electronic stability control (ESC), May 29, 2019, crash
HIT A DEER AND THE AIR BAG DID NOT DEPLOY. MOVING AT 45 MPH SOMETIMES ON START UP STEERING ASSIST DOESN'T COME ON - PARKED TODAY (05.29.19) ADVANCETRAC LIGHT CAME ON AND THE CAR IS MAKING GROWLING TYPE NOISES.- DRIVING PARKING LOTS AND STREETS
Steering, May 29, 2019
THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" WARNINGS SHOWED UP WHILE DRIVING DOWN THE INTERSTATE BUT WAS ABLE TO MAINTAIN CONTROL. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON, THE POWER STEERING WARNING CHANGED TO "SERVICE POWER STEERING NOW" AND THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN TO A FORD DEALER AND SERVICED UNDER THE RECALL 15V340000. TWO WEEKS LATER, WHILE DRIVING DOWN THE SAME INTERSTATE HIGHWAY, THE TWO SERVICE WARNINGS SHOWED UP AGAIN. LIKE THE FIRST TIME, AFTER TURNING THE CAR OFF AND ON, THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN BACK TO THE DEALER FOR SERVICING BUT THIS TIME THE CAR'S COMPUTER APPARENTLY PRODUCED CODES OUTSIDE OF THE REALM OF THE RECALL WHILE STILL AFFECTING THE SAME SYSTEM. THE REPAIR COST FOR THE SECOND VISIT WAS ABOUT $1,500. CAR MILEAGE IS ONLY 95000.
Steering, May 29, 2019
WHEN I STARTED MY 2012 FORD FUSION AS NORMAL, THE POWER STEERING DIDN'T WORK AND THE WARNING LIGHTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" APPEARED ON MY DASH BOARD. I HAVE HAD THE RECALL WORK DONE PREVIOUSLY BUT APPARENTLY THE PROBLEM WAS NOT PROPERLY ADDRESSED AS I HAVE THE SAME ISSUE OCCURRING. IS THERE ANY RECOURSE FOR OWNERS OF THIS VEHICLE OTHER THAN PAYING RIDICULOUS MONEY TO REPAIR IT MYSELF, EVEN THOUGH THIS IS CLEARLY A MANUFACTURING ERROR?!?
Steering, May 24, 2019
THE POWER STEERING ASSIST ERROR MESSAGE DISPLAYED UPON STARTING MY CAR. THE NEXT DAY THE SERVICE ADVANCETRAC ERROR MESSAGE ALSO APPEARED. I DID NOT HAVE ANY PRIOR ISSUES WITH THE POWER STEERING. THE FORD DEALERSHIP STATED THAT MY PARTICULAR CAR WAS NOR UNDER RECALL, SINCE I HAVE A 3.5L MOTOR. THE ADVISES ME THAT A NEW EPAS GEAR WAS NEEDED AND THE REPAIR WAS ESTIMATED TO BE ABOUT $2000.
Steering, May 23, 2019
AS I WAS DRIVING HOME FROM WORK MY STEERING WHEEL BECAME EXTREMELY HARD TO TURN CAUSING ME TO BARELY MISS RUNNING INTO THE BACK OF A 18 WHEELER. LUCKILY I WASN'T FAR FROM MY DAUGHTERS HOUSE. I MADE IT THERE BUT COULD NOT PARK. CAR HAD TO BE PUSHED STRAIGHT BACK INTO A SPOT. NOW THE STEERING WHEEL IS COMPLETELY LOCKED. CAR WILL START WILL MOVE STRAIGHT FORWARD OR BACK. CAN NOT TURN THE WHEEL AT ALL
Steering, May 20, 2019
I WAS DRIVING AS NORMAL, WENT TO PICK UP MY SIBLINGS TO GO SEE OUR DAD. A COUPLE MINUTES AFTER DRIVING FROM GETTING MY SIBLINGS, MY CAR MESSAGE CENTER SAID SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABLE TO MAKE IT TO MY DESTINATION WITHOUT ANY STEERING PROBLEMS. I TURNED MY CAR OFF WHEN I GOT TO MY DAD'S AND WHEN I TURNED IT BACK ON TO LEAVE THE STEERING WHEEL WAS LOCKED AND MY MESSAGE CENTER SAID TO SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC. 3 DAYS LATER I HAVE A LOW TIRE PRESSURE WARNING.