2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Nov 26, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO BRIGHTON FORD (190 W BROMLEY LN, BRIGHTON, CO 80601, (303) 800-3235) WHERE THE RACK AND PINION AND STEERING GEAR WERE REPLACED THREE TIMES, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Steering, Nov 26, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 70 MPH, THE CHECK STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Steering, Wheels, Traction control system, Engine, Nov 26, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DECELERATED AND STALLED. ALSO, THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE, AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BOB THOMAS FORD WEST (5321 ILLINOIS ROAD, FORT WAYNE, INDIANA 46804, (260) 436-3673) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 16451951. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Steering, Nov 24, 2018, crash
I WAS DRIVING DOWN THE STREET,AND THE POWER STEERING WENT OUT, LOST CONTROL HIT THE CURB.THANK GOD I DIDN'T HIT SOMEONE.
Steering, Nov 21, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Steering, Nov 20, 2018
I WENT OUT PARKED THE CAR. CAME BACK TO CAR PULLED OFF AND STEERING WHEEL WAS LOCKED
Steering, Nov 20, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED HOLMAN FORD MAPLE SHADE AT 888-722-6721 (LOCATED AT 571 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08052) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Electrical system, Nov 20, 2018
POWER STEERING ASSIST FAULT CAME UP LAST NIGHT OUT OF NOWHERE WHEN I WENT TO DRIVE HOME AT NIGHT IN THE RAIN. I WAS STATIONARY WHEN IT CAME ON AND ITS HAPPENED ONCE BEFORE BUT I TURNED MY CAR OFF THEN BACK ON AND IT WENT BACK TO NORMAL. THIS TIME I TRIED THE SAME THING BUT IT NEVER CLEARED ITSELF AND I'M CURRENTLY DRIVING IT WITH NO POWER STEERING BECAUSE I NEEDED TO GO TO WORK. VERY DANGEROUS AND A MAJOR INCONVENIENCE.
Steering, Air bags, Nov 20, 2018
WERE NOTIFIED BY MAIL REGARDING PASSENGER AIRBAG RECALL. FOUND OUT ABOUT STEERING WHEEL ISSUE. UNABLE TO DRIVE CAR. BEEN AT LEAST 2 YEARS
Steering, Nov 17, 2018
I WAS BACKING OUT OF MY GARAGE AND AS I TRIED TO TURN THE STEERING WHEEL TO FOLLOW THE CURVED DRIVEWAY, IT WAS IMPOSSIBLE TO TURN IT RESULTING IN ME BACKING INTO THE YARD AND BARELY MISSING A TREE BEFORE I COULD GET THE VEHICLE STOPPED. IF I HAD BEEN TRAVELLING ON THE HIGHWAY WHEN THE FAILURE OCCURRED, IT WOULD SURELY HAVE RESULTED IN A HORRIBLE ACCIDENT. FOR THE POWER STEERING TO SUDDENLY FAIL WHILE DRIVING IN TRAFFIC IS A SERIOUS SAFETY ISSUE AND FORD SHOULD RECALL THESE VEHICLES IMMEDIATELY!
Steering, Electronic stability control (ESC), Service brakes, Nov 14, 2018
WAS DRIVING AROUND 35 MPH AND HEARD A CLUNK. A FEW SECONDS LATER AND ANOTHER CLUNK. THEN HEARD A GRINDING NOISE AND THE LOSS OF TRACTION LIGHT CAME ON, SO I PUT MY FOOT ON THE BRAKE, AT WHICH POINT IT BECAME CLEAR THAT THE GRINDING NOISE WAS FROM ABS ENGAGING. SLOWED DOWN TO UNDER 25, AND IT STOPPED THESE ISSUES. SPED UP TO ABOVE 30, AND THE PROBLEMS REOCCURRED. AS THESE THINGS HAPPENED, IT BECAME HARDER TO STEER. CAR SYSTEM WAS MALFUNCTIONING IN SOME WAY TO THINK I WAS LOSING TRACTION AND THAT ABS NEED TO BE ENGAGED. THERE WAS NO REASON FOR ANY OF THIS AS I WAS TRAVELING STRAIGHT ON A DRY (SUNNY, NO RAIN), STRAIGHT ROAD. EVENTUALLY THE SERVICE ADVANCETRAC LIGHT CAME ON AS WELL. WAS ABLE TO FIND A PLACE TO PULL OVER BY KEEPING THE CAR UNDER 25 MPH (ANY SPEED ABOVE THAT SEEMED TO RE-ENGAGE THE ISSUE). EVEN AT LOW SPEEDS, LOSS OF TRACTION LIGHT AND SERVICE ADVANCETRAC INDICATOR REMAINED ON. THIS ISSUE IS DANGEROUS AS IT MAKES THE CAR HARDER TO STEER AND CONTROL. I WAS LUCKY TO BE ON A STRAIGHT ROAD WITH NO OTHER TRAFFIC.
Steering, Nov 12, 2018
POWER STEERING FAILED AT START UP, VEHICLE DISPLAY STATED POWER ASSIST FAULT PUT IN REVERSE. ATTEMPTED TO BACK VEHICLE OUT OF PARKING SPOT BUT THE VEHICLE DIRECTION COULD NOT BE CONTROLLED. IMMEDIATE REMEDY WAS TO RESTART THE VEHICLE TO RESET. WE TOOK THE VEHICLE TO DEALERSHIP FOR SERVICE ASAP FOLLOWING THE INCIDENT
Steering, Nov 11, 2018, crash
SERVICE POWER STEERING NOW THERE IS NO POWER STEERING AT ALL AND THE VEHICLE ONLY HAS 38,388 MILES ON IT. THE DEALERSHIP WANTS $1,700 TO REPLACE IT. I COULD HAVE BEEN INJURED SEVERELY IT THERE WAS OTHER VEHICLES IN THE AREA. IT WENT OUT UNEXPECTEDLY WHEN I WAS TURNING AT AN INTERSECTION. THAT SCENARIO DEFINITELY CAUGHT ME OFF GUARD. I HIT THE CURB SLIGHTLY AND MESSED UP MY FRONT BUMPER BECAUSE OF IT. LUCKILY I HAD ENOUGH STRENGTH TO TURN THE WHEEL AND NOT GOING OVER THE CURB OFF THE ROAD ITSELF. WHEN MY POWER STEERING WENT OUT. IT DID A LITTLE JERK MOTION TO THE RIGHT RIGHT BEFORE IT COMPLETELY FAILED. I FEEL THIS IS A MAJOR SAFETY ISSUE AND I SHOULD GET A COMPLIMENTARY POWER STEERING RACK AND PINION REPLACEMENT BECAUSE OF THIS ISSUE. THERE WAS A RECALL FOR A LOT OF MODELS, BUT I AM YET TO RECEIVE ONE AND I KEEP CHECKING MY VIN PERIODICALLY. FOR A PERSON WITH A LACK OF STRENGTH, SENIOR CITIZEN OR YOUNGER TEEN, THIS COULD BE A MAJOR SAFETY ISSUE. PLEASE HELP ME REGARDING THIS ISSUE. YOU CAN CONTACT ME AT (XXXXX) PLEASE CONTACT ME FOR QUESTIONS OR CONCERNS. THANK YOU FOR TAKING THIS COMPLAINT INTO CONSIDERATION. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Nov 11, 2018
I GOT A MESSAGE ON MY DASH THAT SAY, " SERVICE POWER STEERING NOW- ADVANCETRAC." THIS OCCURRED HAS I WAS ON MY WAY HOME FROM CREVE COEUR MO TO OFALLON MO, SO THE CAR WAS IN MOTION. MY STEERING WHEEL STIFFENED VERY TIGHTLY; I WAS NOT ABLE TO TURN VERY WELL. THIS IS ALL THE INFORMATION I HAVE AS I AM STILL INVESTIGATING THE PROBLEM.
Steering, Nov 8, 2018
POWER STEERING ASSIST LOSS WHILE DRIVING. I WAS IN DRIVE AT STOP SIGN IN THE CITY AND WHEN I WENT TO TAKE OFF AT ABOUT 25MPH, THE POWER STEERING LIGHT INDICATOR CAME ON AND FLASHED SERVICE POWER STEERING NOW, AND IN THAT MOMENT THE STEERING OF THE WHEEL BECAME EXTREMELY HARD TO CONTROL.
Steering, Nov 5, 2018
WHILE DRIVING A WARNING MESSAGE CAME ON THE SCREEN ( SERVICE POWER STEERING NOW ) I PULLED OVER AND TURN THE CAR OFF. WHEN I ATTEMPTED TO CONTINUE TO DPRIVE THE STEERING WHEEL WAS HARD TO TURN. I PUT THE CAR IN PARK AND CALLED AAAP FOR A TOW.
Steering, Nov 2, 2018
HAVE A 2012 FUSION SEL, HAVING SERVICE POWER STEERING, AS WELL AS SERVICE ADVANCE TRAC ISSUE. I NOTICED THERE IS A RECALL ON THIS UPON CHECKING MY VIN IT SAYS MY VEHICLE DOES NOT HAVE THE RECALL JUST CURIOUS WHY THIS IS WHEN I'M HAVING THE SAME ISSUE AS SO MANY OTHERS, DOES NOT SEEM FAIR THEY GOT THERE'S FIXED, BUT I'M EXPECTED TO PAY.
Steering, Oct 31, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE HEARD AN ABNORMAL NOISE AND THE STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Steering, Power train, Oct 30, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THAT THE VEHICLE STARTED, BUT THE STEERING WHEEL WAS UNABLE TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A NEW RACK AND PINION OR STEERING COLUMN WAS NEEDED OR THE COMPUTER WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. *DT CONSUMER STATED VEHICLE WAS REPAIRED BY HAVING NEW STEERING COLUMN INSTALLED. UPDATED 01/30/19*JB
Steering, Oct 30, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WITHOUT WARNING THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,700.
Steering, Oct 29, 2018
WE HAVE HAD THIS STEERING PROBLEM THREE TIMES ALREADY. WHEN DRIVING THE SERVICE POWER STEERING LIGHT COMES ON AND THE ADVANC TRAK. DRIVING NORMAL SPEED AND ON A NORMAL SMOOTH ROAD. THE POWER STEERING WORKS AFTER THIS UNTIL YOU TURN THE ENGINE OFF AND BACK ON. WE HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP EACH TIME THIS HAPPENED AND ONE OF THOSE TIMES THEY HAVE RE-PROGRAMMED THE POWER STEERING UNDER A RECALL AND THE PROBLEM IS STILL HAPPENING AND JUST HAPPENED AGAIN TODAY. WE HAVE 115,000 MILES ON THE VEHICLE NOW.
Steering, Oct 29, 2018
ELECTRONIC POWER STEERING FAILURE. GENE LATTA FORD HANOVER, PA. SAID FORD WILL NOT FIX BECAUSE IT HAS MORE THAN 150 K MILES ON THE VEHICLE.
Steering, Oct 28, 2018
SEVERAL TIMES WHEN I HAVE BEEN DRIVING OR JUST STARTING TO DRIVE MY POWER STEERING HAS GONE OUT. I THEN HAVE TO TURN THE MOTOR OFF AND RESTART THE ENGINE AND THEN IT WILL BE ALRIGHT. TWICE I HAD PULLED OUT OF MY GARAGE AND STARTED FORWARD IT WENT OUT AND ANOTHER TIME I HAD STOPPED AT A STOP LIGHT AND STARTED TO GO AND IT WENT OUT AGAIN. I WAS ON A CITY STREET AT THE TIME.
Steering, Oct 26, 2018
IN 2015, THERE WAS A RECALL FOR 2011-2012 CERTAIN TYPES OF FORD FUSIONS. THIS IS THE SECOND TIME THE "SERVICE POWER TRAIN" WARNING HAS COME ON WHILE I WAS DRIVING. WHEN THIS HAPPENS, I HAVE NO TIME TO PULL OVER. I HAVE BEEN FORTUNATE TO HAVE NEVER EXPERIENCED THIS WHILE ON THE HIGHWAY. THE FIRST TIME THIS HAPPENED, I ALMOST ROLLED INTO A DITCH AS THERE IS NO TIME TO ACTUALLY SERVICE THE CAR BECAUSE THE WHEEL LOCKS UP IMMEDIATELY. ON SUNDAY, OCTOBER 28, MY CAR HAD THE SAME ISSUE. THE CAR DEALERSHIP SAYS THEY CANNOT COVER MY CAR BECAUSE MY VEHICLE IS EXEMPT FROM THIS RECALL. THEY CLAIM THAT THEY WOULD LIKE TO HELP, BUT CORPORATE WILL NOT LET THEM. I WAITED FOR 4 DAYS TO HEAR, SORRY, YOUR VIN NUMBER EXCLUDES YOU FROM THE RECALL. WHAT MAKES MY 2012 FORD FUSION SO DIFFERENT FROM THE OTHER 2012 FORD FUSIONS THAT HAVE EXPERIENCED THE VERY SAME ISSUE WITH THE POWER STEERING GEAR?
Steering, Oct 24, 2018
I HAVE HAD TWO INSTANCES WHERE MY POWER STEERING WENT OUT WHILE I WAS DRIVING. ONE THE WARNING COMES ON, YOU HAVE NO TIME TO 'SERVICE' THE POWER STEERING. YOU IMMEDIATELY LOSE THE ABILITY TO STEER. THE FIRST TIME THIS HAPPENED, I ALMOST DROVE INTO A DITCH. LUCKILY, MY DAD TOWED IT TO A LOCAL MECHANIC, AND HE WAS ABLE TO RESET THE ERROR CODE. WELL, IT HAPPENED AGAIN ON SUNDAY. I WAS DRIVING, THE WARNING TO 'SERVICE POWER STEERING' POPPED ON AND I LOST CONTROL AGAIN. I WAS LUCKY THAT AGAIN I WAS NOT ON AN EXPRESS WAY, OR GOING OVER 30MPH. WHILE DOING MY RESEARCH ONLINE, I SEE THAT THERE ARE OTHERS WHO HAVE HAD THIS PROBLEM.