2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Feb 25, 2016
POWER STEERING FAILURE , FORD RAN OFF ROAD AT HIGH SPEED
Steering, Air bags, Feb 18, 2016
TURNED MY CAR ON TONIGHT AND AN ALERT CAME ACROSS MY DISPLAY: POWER STEERING MALFUNCTION. MY CAR WAS IN PARK. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.
Steering, Engine, Feb 15, 2016
MY NAME IS [XXX] , I HAVE A FORD FUSION 2012 ,I AM THE OWNER FROM THIS CAR, BUT MY BROTHER IN LAW IS THE PRINCIPAL ( [XXX]). IM SPENDING TOO MUCH MONEY ABOUT THIS CAR AND FORD ALWAYS HAS A EXCUSE SO THAT THEY DON'T WANT TO COVER THE WARRANTY. MY PROBLEM ALWAYS IS THE SAME ( POWER STEERING GET HARD AND MY ENGINE FLASHING IT NEEDS TO BE CHECK),I DON'T HAVE MONEY TO RESOLVE EVERY TWO MONTH WHEN MY CAR IS NOT WORKING. THE LAST PROBLEM WAS TWO DAYS AGO, THE SAME PROBLEM, THEY TOLD ME I HAD TO MAKE ALIGNMENT THAT WHY MY STEERING POWER STEERING GOT HARD, I WENT TO STORE REPAIR ( FIRESTONE TO FIX ), WHEN I WENT BACK TO FORD, THEY WAS TELLING DIFFERENT EXCUSE ABOUT MY STEERING POWER. MY LAST PROBLEM WITH MY CAR I WAS RECORDING ALL CONVERSATION ,BUT THEY DIDN'T NOTICE IT,IN THIS CONVERSATION IS INCLUDED THE MANAGER [XXX] , HIS SECRETARY [XXX] , MECHANICS, TELLING THAT'S WHY MY CAR IS NOT WORKING. I RECORDED EVERYTHING. THIS IS THE FOURTH TIME THAT MY CAR HAS THE SAME PROBLEM. NOW I ASKED [XXX] , WHY MY ENGINE IS FLASHING ? SHE TOLD, BEFORE TO SEE WHAT HAPPENS WITH MY CAR , I HAD TO PAY $79 IF I WANT TO KNOW ABOUT IT. MY CAR HAS 97000 MILES, MY CAR STILL HAS WARRANTY. I HOPE YOU CAN HELP WITH MY CASE, BECAUSE I DON'T KNOW WHAT TO DO TO FIX MY CAR. I CANT DRIVE MY CAR NOW. I DON'T SPEAK ENGLISH SO MUCH, BUT MY BROTHER IN LAW ,HE CAN SPEAKS BETTER. I HAVE ALL DOCUMENTS AND HISTORY SHOWING HOW MANY TIMES MY CAR HAD PROBLEMS AND I ALSO I HAD THE AUDIOS THE LAST CONVERSATION WITH THEM!. I BOUGHT MY CAR HERE : [XXX] [XXX] TELEFONO : [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Feb 15, 2016
"FORD RECALL" MY FORD FUSHION STEERING SWITCHED TO AUTOMATIC WITHOUT WARNING. THIS CAUSED MY VEHICLE TO BE DIFFICULT AT TIME ALMOST IMPOSSIBLE TO STEER. MY VEHICLE WAS FINE WHEN I PARKED IT AFTER WORK ONE EVENING, WHEN I LEFT TO GO TO WORK THE NEXT DAY I COULDN'T STEER IT. WHEN I TOOK IT BACK TO THE FORD DEALERSHIP THEY CONFIRMED THAT IT WAS INDEED THE SAME ISSUE MENTIONED IN THE RECALL.
Steering, Air bags, Feb 9, 2016
TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.
Steering, Electronic stability control (ESC), Jan 30, 2016
I WAS DRIVING NORMAL AND ALL THE SUDDEN MY POWER STEERING WENT OUT AND I GOT TWO ALARMS ON MY DASH. SERVICE POWER STEERING NOW, AND TRACTION CONTROL WARNING.
Steering, Jan 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT OR RIGHT AT 30 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Steering, Jan 27, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT SUDDENLY ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Steering, Jan 25, 2016, crash
I WAS IN MOTION ON 83-S DRIVING 55MPH. ALL AT ONCE, ALL OF THE DASHBOARD LIGHTS ILLUMINATED AND I WAS UNABLE TO STEER MY CAR LIKE I AM ABLE TO NORMALLY. AS A RESULT, I CRASHED INTO THE CEMENT BARRIER ON THE SIDE OF THE HIGHWAY. DUE TO THIS CRASH MY CAR HAS BEEN DECLARED A TOTAL LOSS.
Steering, Jan 22, 2016
POWER STEERING ASSIST WENT OUT AND BLEW FUSE #42 UPON IGNITION START UP. ALSO ACTIVATED WARNING LIGHTS SERVICE ADVANCETRAC. ABS, TRACTION CONTROL AND BRAKE LIGHTS CONSTANTLY ON. SAME PROBLEMS UNDER NHTSA CAMPAIGN # 15V340000 RECALL, BUT WHEN I TOOK TO DEALERSHIP THEY SAID MY VIN MISSED BY ONE MONTH. IT WILL COST $2000 TO REPAIR. LOOKED ON INTERNET AND MAY SAME COMPLAINTS WITH SAME VIN # SEQUENCE. MILEAGE WAS AROUND 60,000. ALSO CALLED FORD TO COMPLAIN CAS-8612152. NEW FUSE AND SYSTEM RESET ONLY SOLVES PROBLEM FOR SMALL AMOUNT OF TIME. SECOND TIME, I WAS STATIONARY AT A STOP SIGN. THANKFUL THAT I WASN'T DRIVING AT THE TIME. PARKED THE VEHICLE IN GARAGE AT THAT TIME.
Steering, Jan 19, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 68 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE SERVICE POWER STEERING AND THE SERVICE ADVANCE TRAC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,550. THE VIN WAS NOT AVAILABLE.
Steering, Jan 15, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL AND THE SERVICE POWER STEERING NOW WARNING LIGHT FLASHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Steering, Jan 13, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 70 MPH, THE SERVICE POWER STEERING AND SERVICE ADVANCED TRAC WARNING LIGHTS ILLUMINATED, AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,177.
Steering, Jan 10, 2016
TURNING THE STEERING WHEEL MAKES A LOUD GRATING NOISE WHETHER THE CAR IS SITTING STILL OR IN MOTION. WE TOOK THE CAR TO THE DEALER FOR THE PROBLEM. AFTER CHECKING THE CAR, THE MECHANIC SAID THE RACK AND PINION IS DEFECTIVE. WHEN WE CONTACTED THE FORD MOTOR COMPANY IN SEPTEMBER 2015, I EXPLAINED THE PROBLEM AND INQUIRED ABOUT A RECALL. THE MAN SAID SOME 2012 FUSIONS HAD BEEN RECALLED FOR THE STEERING, BUT THIS VIN WAS NOT. THE WARRANTY ENDED IN AUGUST 2015, THE PROBLEM APPEARED THE FIRST WEEK OF SEPTEMBER 2015.
Steering, Jan 4, 2016
PULLING OUT OF DRIVEWAY...NOTICED THE STEERING WAS NOT FEELING RIGHT. TURN LEFT, TURN RIGHT BOTH WAY IS A HEAVY "CLICKING" FEEL. TOOK TO FORD FUSION 2012 TO DEALER, THEY SAID THE STEERING GEARBOX WAS BAD.....THEY ARE WAITING TO FIX IT IF EXTENDED WARRANTY PAYS FOR IT. THIS SHOULD BE A FORD RECALL, FIXED FOR FREE. IT IS CLEARLY A DEFECT IN THE PRODUCT. MY FUSION DOESN'T EVEN HAVE 20K MILES ON IT YET.
Steering, Dec 31, 2015
COMPLETE POWER STEERING FAILURE ON A CAR WITH 20000 MILES. CAR WAS STATIONARY WHEN I TURNED IT ON THE THE WARNING CAME ON. I COULD NOT DRIVE IT
Steering, Dec 31, 2015
I PURCHASE THIS CAR USED WITH 15000 KM ON, ISSUE OCCURRED AT 73000KM. FORD FUSION 2012 SEL AWD I WAS DRIVING TO WORK AND THE STEERING LOCKED UP, IT WAS EXTREMELY HARD TO STEER. I DROVE IT DIRECTLY TO THE DEALERSHIP. BENTON FRY FORD BELLEVILLE, ON THEY INSPECTED IT AND INDICATED THAT THE CONTROLS ARMS NEEDED TO REPLACED. I TOLD THEM TO GO HEAD THE APPROX.. COST WAS $1000.00. HOWEVER IT IS STILL POSSIBLE THAT I WOULD NEED TO REPLACE THE POWER STEERING RACK WHICH WOULD COST $2200.00. THE RESOLUTION WAS THAT THEY WOULD REPLACE THE CONTROLS ARMS AND NOT DO THE ALIGNMENT, TO SEE IF THE POWER STEERING WOULD GO AGAIN WITHIN A WEEK. I DROVE IT FOR A WEEK AND FOUND NOTHING WRONG WITH IT. SO I DROP IT OFF FOR THE ALIGNMENT TO BE COMPLETED. AT THE DEALER SHIP THE MECHANIC TEST DROVE IT AND FOUND THAT THE POWER STEERING RACK NEED TO REPLACE. I WAS ADVISED THAT MY CAR WAS OUT OF WARRANTY AS OF JUNE 13, 2015. THE SERVICE ADVISOR OFFER TO INVESTIGATE FURTHER TO SEE IF THERE WAS ANYTHING THEY COULD DO ON THEIR END. THEY WERE NOT ABLE TO HELP IT WAS SO THEY DIRECTED TO FORD CUSTOMER SERVICE WHO THEN ESCALATED THE ISSUE TO FORD REGIONAL MANAGEMENT, WHO IN TURN OFFERED TO OVER 55% OF THE $2200.00 AS A FINAL OFFER. WHO TREATED ME LIKE I SHOULD BE SOOOO GRATE FOR THIS. THIS ISSUE HAS BEEN RECALLED ON MAY 27, 2015 BY FORD IN 2011 TO 2013 FUSION. SINCE FORD STATED THIS CAR IS NOT PART OF THEIR RECALL, THEY DEFLECT THEIR RESPONSIBILITY OF SELLING ME A DEFECTIVE PRODUCT. THE ISSUE OCCURRED JUST LIKE THE RECALL, BUT BECAUSE FORD WILL NOT RECOGNIZE THIS ISSUE, I AM STUCK PAYING FOR THEIR DEFECTIVE PRODUCT, AS THEY CONCEAL THE FACT THIS IS A UNKNOWN ISSUE AND THEY SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT. I HOPE THIS HELPS OTHER PEOPLE BECAUSE THERE IS A LOT OF FUSION ON THE ROAD AND THE VERY FACT THAT THEY STEERING CAN GO AT ANY GIVEN TIME IS A VERY SCARY THOUGHT
Steering, Dec 31, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STARTED THE VEHICLE AND EXPERIENCED A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE CONTACT MENTIONED THAT THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Steering, Dec 29, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V3400000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Steering, Traction control system, Dec 23, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/10/16*LJ UPDATED 05/14/18*JB *CN
Steering, Dec 17, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND TWO WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO RESTART THE VEHICLE TO LOOSEN THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND TIE ROD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Steering, Dec 10, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE CHECK POWER STEERING FLUID LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Steering, Electrical system, Other or unspecified, Dec 10, 2015
2012 FUSION AND WE HAVE ALREADY CHANGED THE ROTORS... && MULTIPLE TIRES... ALWAYS GETTING THE TIRE PRESSURE SYMBOL && NOW THERE IS AN ELETRICAL PROBLEM FOR THE POWER STEERING... MANY OF THE FUSES ARE MISSING FROM WHERE THE MANUAL SAID THEY SHOULD BE... MAY HAVE TO PAY THOUSANDS TO GET IT FIXED && STILL ITS JUST A 2012... ID EXPECT SOMETHING LIKE THIS ON A CAR THATS 7-10 YEARS OLD BUT NOT 3...
Steering, Nov 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MIGHT NEED TO BE REPLACED AND THE CODE NEEDED TO BE CLEARED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Steering, Nov 24, 2015
STICKY, NOTCHY STEERING ACCOMPANIED WITH LOUD GRINDING SOUNDS. THIS STARTED FOR NO REASON. THE DEALERSHIP TOLD ME THE CAR HAS A BAD STEERING RACK AND IS UNSAFE TO DRIVE. NO ERROR CODE IS SHOWING, SO FORD IS NOT REPLACING THE PART.