2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Jun 25, 2015
WAS DRIVING HOME AND CAME TO A STOP AND THE PEER STEERING WENT OUT. IT CAME DIFFICULT TO STEER THERE WAS A CHILD IN THE VEHICLE DIDN'T EVEN FEEL SAFE WITH CHILD IN THE CAR HAD SOME PICK THE CHILD UP.
Steering, Jun 24, 2015
I HAD BEEN NOTICING SOME IRREGULAR NOISES COMING FROM THE FRONT SUSPENSION OF MY 2012 FORD FUSION, THIS IS MY WIFE'S PRIMARY VEHICLE SO I WAS CONCERNED ABOUT HER AND THE KIDS SAFETY. I TOOK THE CAR TO MY LOCAL MECHANIC THINKING IT JUST NEEDED ALIGNMENT OR A POSSIBLE TIE ROD ISSUE....UNFORTUNATELY THAT WAS NOT THE CASE. MY MECHANIC EXPLAINED AND SHOWED THE PROBLEM TO ME ( I MYSELF DO MECHANIC WORK SO HE ALWAYS SHOWS ME WHAT HE FOUND). IT SEEMS THE ENTIRE RACK AND PINION ASSEMBLY WAS NEEDING TO BE REPLACED, AND IN ADDITION THE MOVEMENT OF THE SAID FAULTY RACK HAD CAUSED WEAR IN THE OUTER DRIVE SHAFT AND LOWER CONTROL ARMS. TOTAL COST TO REPAIR, $2,245.00! THIS IS A CRIME!!! THE CAR IS THREE YEARS OLD, AND MODERATE MILEAGE. AGAIN, I HAVE PRETTY GOOD MECHANICAL KNOWLEDGE, IN 30 YEARS I HAVE NEVER SEEN OR HEARD OF A RACK AND PINION ASSEMBLY FAILING IN SUCH A SHORT PERIOD OF TIME, HECK BRAKE PADS LAST LONGER THAN THAT! FORD NEEDS TO STEP UP AND FIX THIS PROBLEM AS I HAVE FOUND THOUSANDS OF FUSION OWNERS HAVE HAD THE SAME PROBLEM. I WOULD EVEN CONSIDER PAYING THE LABOR COSTS IF THEY PROVIDED THE NEEDED PARTS...DO SOMETHING FORD, LIVES ARE AT STAKE!
Steering, Jun 23, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN SHIFTING INTO REVERSE OR DRIVE, THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Steering, Jun 22, 2015
WHILE DRIVING THE VEHICLE ON THE EVENING OF 06/20/2015 THE POWER STEERING SLOWLY STARTED TO GO OUT, THEN AFTER TURNING OFF THE CAR AND RESTARTING ALL TOGETHER I RECEIVED THE NOTIFICATIONS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" AFTER SEARCHING ONLINE TO NO AVAIL, I HAD TO WAIT UNTIL MONDAY MORNING TO TAKE THE CAR TO A LOCAL FORD DEALERSHIP. I WAITED 2 1/2 HOURS FOR A DIAGNOSTIC TO BE RAN ON MY CAR TO BE TOLD THE STEERING GEAR WAS BROKEN AND IT WOULD BE ROUGHLY A $1500.00 FIX ON TOP OF WHAT I PAID FOR THE DIAGNOSTIC ALTHOUGH A RECALL IS CURRENTLY PENDING FOR THIS EXACT ISSUE ALONG WITH THE CARS INTERNAL CPU. WHEN THE CARS INTERNAL CPU WAS RESET THIS WIPED THE ERROR CODES LETTING THE POWER STEERING RESUME, BUT THIS IS ONLY A TEMPORARY FIX AS THE CPU COULD NOTICE AGAIN AT ANY TIME THAT THE STEERING GEAR IS BROKEN. FORD IS CURRENTLY "REVIEWING" TO SEE IF THEY WILL PAY FOR THESE DAMAGES AS THERE CURRENTLY IS A PENDING RECALL FOR THIS ISSUE, BUT I HAVE YET TO HEAR BACK.
Steering, Jun 21, 2015
WHEN THE CAR WAS TURNED ON IT WAS SHOWING WARNING NOTIFICATIONS STATING "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WE TRIED TURNING THE CAR OFF AND ON AGAIN, DRIVING IT TO SEE IF IT CORRECTED ITSELF, AIRING UP THE TIRES. NOTHING HAS BEEN ABLE TO CLEAR THIS ERROR.
Steering, Jun 17, 2015
RECEIVED A POWER STEERING ASSIST FAULT IN THE ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM LOSING ALL STEERING ABILITY AND CREATING A DANGEROUS SITUATION, RESEARCHED VIN FOR FORD RECALL ON ISSUE AND WAS FRUSTRATED THAT MANUFACTURE OF THE VEHICLE, ALTHOUGH AT THE SAME FACILITY, WAS 6 MONTHS AFTER FORD VIN RANGE OF VEHICLES PLACED ON THE RECALL LIST. FORD WILL NOT PROVIDE COST RELIEF FOR EXPECTED REPAIR COST OF $1,600
Steering, Jun 16, 2015
ON 6/4/15 TURNED A CORNER AND LOST MY POWER STEERING. I PARKED THE CAR AND TURNED OFF THE ENGINE TO ATTEND TO BUSINESS AT MY DESTINATION. WHEN I RETURNED AND STARTED THE CAR, EVERYTHING RETURNED TO NORMAL. ON 6/6/2015, THE CAR AND STEERING WORKED PROPERLY THE ENTIRE DAY AND FOR A LONG DRIVE. WHEN I GOT IN THE CAR TO DRIVE ACROSS THE STREET, THE POWER STEERING WAS GONE AND NEVER RETURNED. THE RACK AND PINION WAS REPLACE ON 6/15/15. I AM VERY DISPLEASED THAT SOMETHING LIKE THIS HAPPENS AND THERE IS NO WARRANTY. THIS IS A DANGEROUS ISSUE FOR A VEHICLE THAT IS ONLY 3 YEARS OLD, WITH LOW MILES. I PURCHASED THE VEHICLE, WHICH WAS A LEASE, SIX MONTHS AGO.
Steering, Jun 10, 2015
WHILE DRIVING DOWN THE INTERSTATE AT A SPEED OF 70 MPH THE CAR LOST ALL POWER STEERING.
Steering, Jun 7, 2015
IT'S ACTUALLY BEEN OCCURRING FOR A COUPLE MONTHS NOW, BUT WITH MUCH GREATER FREQUENCY LATELY. FOR EXAMPLE, TODAY, ON THREE SEPARATE OCCASIONS, I STARTED MY CAR, AND SOME ERROR MESSAGE ABOUT A POWER STEERING FAULT OR FAILURE SHOWED UP AND THE POWER STEERING WENT OUT, AND I COULD HARDLY MOVE THE STEERING WHEEL. EACH TIME, I TURNED THE CAR OFF AND STARTED IT AGAIN WHICH "FIXED" IT, NOT REALLY. THE 2ND TIME THIS OCCURRED TODAY, I HAD TO SHUT OFF AND RESTART THE CAR TWICE BEFORE THE POWER STEERING WOULD RETURN. THERE IS NO EXCUSE FOR THIS. IN ADDITION, IT REALLY PISSES ME OFF BECAUSE I KNOW, IF I TAKE IT TO A FORD DEALERSHIP, THEY WILL TRY TO SCREW ME, MAKE ME PAY SOME RIDICULOUS AMOUNT OF MONEY TO REMEDY THEIR INCOMPETENCE. IT'S TOTAL GARBAGE.
Steering, Jun 7, 2015
IN SEPTEMBER OF 2014 THE POWER STEERING WENT OUT IN MY 2012 FORD FUSION. I BOUGHT THIS CAR NEW IN 2012. FORD AGREED TO PAY HALF OF THE COST LAST YEAR AND I PAID THE REMAINING 779.58. YESTERDAY, JUNE 6,2015 THE POWER STEERING WENT OUT AGAIN! THIS NEEDS TO BE ADDRESSED AS A SAFETY ISSUE! FORD NEEDS TO RECALL ALL OF THESE VEHICLES AND FIX WHAT SHOULD HAVE BEEN FIXED WHEN THE PROBLEM BEGAN!
Steering, Jun 7, 2015
POWER STEERING STOPPED WORKING WHILE TRAVELING AT 40 MPH. OTHER WARNING LIGHTS CAME ON SIMULTANEOUSLY, INCLUDING ABS BRAKING SYSTEM WARNING LIGHT. DIFFICULT TO MANEUVER VEHICLE. TOOK CAR TO TORRINGTON FORD SERVICE, WHERE THEY HOOKED THE CAR UP TO DIAGNOSTIC COMPUTER THAT CONFIRMED PROBLEM. ONCE ENGINE WAS SHUT OFF AND TURNED BACK ON SEVERAL TIMES, PROBLEM WENT AWAY. ON JUNE 5, 2015, POWER STEERING STOPPED WORKING WHILE TRAVELING AT 45 MPH. SAME WARNING LIGHTS CAME ON AND CAR WAS DIFFICULT TO MANEUVER. WILL TAKE TO FORD SERVICE.
Steering, May 30, 2015
THE STEERING JUST LOST THE ASSIST. I HAD TO PAY $1800.00 TO GET IT FIXED. THEY HAD TO CHANGE OUT THE WHOLE FRONT AXEL OR DRIVE.
Steering, May 27, 2015
DRIVING ON A LOCAL ROAD, AND ALL OF A SUDDEN THE POWER STEERING GETS REALLY HARD TO HANDLE. PULLED OVER TO SIDE OF ROAD, FEAR OF WHAT COULD HAPPEN IF I KEPT GOING. THIS HAPPENED AGAIN REGARDING THE STEERING. WE CALLED OUR LOCAL FORD DEALERSHIP TO REPORT THIS PROBLEM. THEY SAID MY CAR IS NOT COVERED BY THE RECALL, YET I SAW ON ABC NEWS THERE ARE RECALLS REGARDING THE FORD FUSION? CAN YOU PLEASE HELP ME OR KEEP ME INFORMED ON INFORMATION YOU FIND REGARDING THE FORD FUSION.
Steering, Power train, May 27, 2015
MY CAR LOST POWER PULLING INTO A PARKING GARAGE WHEN I WENT ON A ROAD TRIP TO SPRINGFIELD MASS, THE FIRST TIME ON 4/26/2015 IT SAID IT WAS SHOUTING DOWN THAT THE ABS DOES THIS TO PROTECT IT FROM OVER HEATING AND THEN IT WOULD NOT LET ME STEER, I THEN TOOK IT WHEN I GOT BACK TO FORD AND THEY COULD NOT FIND ANY THING WRONG WITH IT, THE NEXT TIME IT LOST POWER WAS TURNING A CORNER IN A PARKING LOT ON 5/21/2015 AT THE RITE AID PARKING LOT IN REHOBOTH BEACH DE IT SAID ON THE SCREEN POWER STEERING FAULT
Steering, May 22, 2015
THIS IS THE SECOND INSTANCE OF MY POWER STEERING GOING OUT. THE FIRST WAS WHILE I WAS DRIVING. I TURNED THE CAR OFF AND RESTARTED AND THAT ISSUE WENT AWAY THE SECOND WAS WHEN I WAS PULLING OUT OF MY GARAGE. THE POWER STEERING GOES OUT AND THE FOLLOWING ERRORS SHOW ON MY DASH. POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC I HAVE TRIED TO RESTART THE CAR BUT THE ISSUE STILL PERSISTS.
Steering, May 21, 2015
I WAS DRIVING ON A HIGHWAY GOING ABOUT 45MPH THEN THE STABILITY CONTROL SYSTEM ICON TURNED ON ON MY DASH. I STARTED TO SLOW DOWN AND NOTICED THAT IT TOOK A LOT MORE EFFORT TO STEER THE CAR. I STARTED TO SLOW TO PULL OVER TO THE SIDE OF THE ROAD AND TURNING THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE. THERE WERE CARS BEHIND ME THAT HAD TO COME TO AND UNEXPECTED SLOW AS I TRIED TO GET OFF OF THE ROAD. I WAS ABLE TO PULL OVER ONTO THE SIDE OF THE ROAD IN SOMEONES YARD AND TURNED THE CAR OFF. DURING THIS TIME THE MESSAGES "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" WERE DISPLAYING ON MY DASH. I TURNED THE CAR OFF AND BACK ON AND THE SAME MESSAGES WOULD SHOW. I TURNED THE CAR BACK OFF AND CALL AAA TO HAVE MY CAR TOWED ON A FLATBED TO MY LOCAL FORD DEALER, ATHENS FORD. THEY TOLD ME THAT MY RACK AND PINION NEEDED TO BE REPLACED AND THE WHEELS REALINNED. I ASKED HOW THIS HAPPENED AND JOHNATHAN TOLD ME THAT THE ELECTRICAL COMPONENT WAS DEFECTIVE AND THAT THERE WAS NO WAS FOR ME TO PREVENT IT. THE COST OF THE REPAIR WAS ESTIMATED AT $1800 AND I HAD TO GET A RENTAL FOR 2 DAYS.
Steering, May 21, 2015
WHILE RETURNING HOME THROUGH NEIGHBORHOOD, THE POWER STEERING FAILED AND THE WARNING LIGHT "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" CAME ON. NO OTHER ADVANCE NOTICE AND CAR HAS RECEIVED ALL SCHEDULED MAINTENANCE AND INSPECTIONS SINCE PURCHASED NEW. THE CAR WAS UNRESPONSIVE FOR TIGHT MANEUVERING (E.G. TURNS IN SUBDIVISION). SINCE SPEED WAS LOW IN THE NEIGHBORHOOD, THE CAR COULD BE STOPPED AND ACCIDENT AVOIDED. CAR WAS TOWED TO FORD DEALER.
Steering, May 20, 2015
WHILE DRIVING, THE POWER STEERING WENT OUT AND THE ADVANCETRACK AND STEERING LIGHTS CAME ON. AFTER TOWING TO DEALER, DEALER CLAIMS THE ELECTRONIC POWER STEERING RACK NEEDS TO BE REPLACED.
Steering, May 18, 2015
GEAR IN STEERING COLUMN CAUSING DIFFICULTY IN STEERING AT LOW SPEEDS.
Steering, May 18, 2015
WHEN I PUT THE CAR INTO REVERSE TO TAKE MY SON TO SCHOOL A WARNING "POWER STEERING ASSIST FAULT" WAS DISPLAYED ON THE DASH. I SHUT THE CAR OFF, TURNED IT BACK ON AND THE WARNING WENT AWAY. I TOOK MY SON TO SCHOOL IN THE CAR AND WHEN I RETURNED HOME DID SOME RESEARCH. I FOUND THIS SITE AND SAW THE NUMEROUS ISSUES OTHERS ARE HAVING WITH THE CAR, AND DON'T FEEL SAFE TO DRIVE IT.
Steering, May 16, 2015
AS I WAS DRIVING HOME WITH MY 4 YEAR OLD GRANDDAUGHTER, THE POWER STEERING ON MY 2012 FORD FUSION STOPPED WORKING. I HEARD A WARNING NOISE AND LOOKED AT THE DISPLAY PANEL. THE PANEL REPORTED A "STEERING ASSIST" MALFUNCTION. THE STEERING WAS VERY STIFF AND IT WAS DIFFICULT TO MANEUVER THE VEHICLE. I WAS ABLE TO TURN THE CAR INTO A PARKING LOT AND STOPPED THE ENGINE. THIS SAME PROBLEM HAS HAPPENED AGAIN ON MAY 15, 2015. I HAD IT TOWED TO NEAREST FORD SERVICE DEPT WHERE THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND SENT ME BACK ON THE ROAD WITHOUT ANY REPAIRS.
Steering, Electronic stability control (ESC), May 15, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Steering, May 14, 2015
I WAS DRIVING HOME AND WHILE ON A HIGHWAY ON RAMP TRAVELING APPROX. 30 MPH, I LOST POWER STEERING AND THE POWER STEERING WARNING LIGHT CAME ACROSS THE DASHBOARD AND THE SERVICE ADVANCETRAC NOW LIGHT CAME ON. THE PROBLEM HAS CONTINUED EVER SINCE WITH BOTH LIGHTS REMAINING ON AS WELL AS CONTINUING TO EXPERIENCE NO POWER STEERING.
Steering, May 14, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE DEALER, WHO REPLACED THE POWER STEERING GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,589. MA 08/17/15
Steering, May 13, 2015
POWER STEERING HAS BECAME VERY UNRESPONSIVE. STEERING IS VERY STIFF. LIGHT CAME ON SAYING SERVICE POWER STEERING. ALSO SERVICE ACCUTRAC SYSTEM