2012 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 2,616

Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.

Primary concernSteering1,511 reports · 58% of complaints
Owner complaints2,616Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,511
  2. Air bags436
  3. Electrical system177
  4. Power train162
  5. Service brakes131
  6. Other or unspecified127
  7. Engine119
  8. Structure101

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Steering, electric power assist systemJun 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

    Campaign 15V340000 on NHTSA.gov

Representative owner complaints: steering

1,511 reports, newest first. Show all

  1. Steering, Nov 19, 2014

    THE POWER STEERING ON MY 2012 FORD FUSION WENT OUT. *TR

  2. Steering, Nov 17, 2014

    TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

  3. Steering, Nov 15, 2014

    SUDDEN LOSS OF STEERING. *TR

  4. Steering, Electronic stability control (ESC), Nov 10, 2014

    FORD FUSION 2012 POWER STEERING WENT OUT. CAR IS NEAR IMPOSSIBLE TO OPERATE. TOOK IT TO SHOP, IS GOING TO COST UPWARDS OF $1,900 TO FIX, CAR IS NO LONGER UNDER WARRANTY. POWER STEERING LIGHT CAME ON, ISSUE WAS NOT CORRECTED UPON RE-START. *TR

  5. Steering, Nov 10, 2014

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,625.

  6. Steering, Nov 7, 2014, crash

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED TO THE LEFT CAUSING THE CONTACT TO CRASH INTO A DITCH, MAILBOX AND A FEW SMALL TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING, A BROKEN TAIL BONE AND NOSE. THE MIDDLE REAR SEAT PASSENGER SUSTAINED LACERATIONS TO THE HEAD AND BOTH PASSENGERS' REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

  7. Steering, Nov 6, 2014

    TL* THE CONTACTS OWNS A 2012 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE ADVANCED TRAC STEERING AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS SYSTEM FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

  8. Steering, Nov 4, 2014

    AS I WAS DRIVING DOWN THE ROAD YESTERDAY, K SUDDENLY LOST ALL POWER STEERING IN MY 2012 FORD FUSION.'THE DASH READS "SERVICE POWER STEERING NOW" ... I AM A 23 YEAR OLD FEMALE AND IT TAKES EVERY BIT OF STRENGTH I HAVE TO MANEUVER THE VEHICLE AT THIS TIME. VERY DISAPPOINTED THAT A VEHICLE 2 YEARS OLD WOULD NEED THE ENTIRE POWER STEERING SYSTEM REPLACED (ACCORDING TO FORD. THIS WOULD COST AROUND 2400). THIS IS VERY DANGEROUS AND COULD CAUSE ACCIDENTS AND/OR FATALITIES! FORD NEEDS TO OWN UP AND DEAL WITH THIS PROBLEM. *TR

  9. Steering, Nov 4, 2014

    I WAS TRAVELING DOWN THE INTERSTATE AT APPOX. 70MPH AND THE SERVICE POWER STEERING NOW, AND SERVICE ADVANCTRAC SIGNAL CAME ON, AND I LOST ALL POWER STEERING. LUCKILY I DID NOT WRECK, BUT WHEN I CALLED THE FORD DEALERSHIP TODAY THEY WANTED TO CHARGE ME $100.00 PER MESSAGE. *TR

  10. Steering, Electrical system, Nov 4, 2014

    WAS IN THE CAR AT STOP LIGHT. WHEN I WENT TO STEP ON THE GAS THE WARNING LIGHTS CAME ON AND CAR HAD NO POWER STEERING. CAR WAS VERY HARD TO STEER AND COULD HAVE CAUSED AN ACCIDENT. GOT TO A PARKING GARAGE AND MANAGED TO PARK AND TURNED OFF THE CAR. RESTARTED IT AND POWER STEERING CAME BACK ON. IT HAPPENED AGAIN ABOUT A WEEK LATER IN MY DRIVEWAY AS I WENT TO LEAVE. TURNED CAR OFF AND IT CAME BACK ON AGAIN. TOOK CAR TO FORD DEALER WHERE THEY SAID THEY HAD TO REPLACE THE WHOLE POWER STEERING ASSEMBLY TO THE TUNE OF $1800.00 ON BASICALLY A 1 YEAR OLD CAR! SENT A COMPLAINT TO FORD WHERE THEY BLEW ME OFF AND DEALER SAID THERE WAS NOTHING HE COULD DO. THIS IS HAZARDOUS AND SHOULD BE RECALLED. *TR

  11. Steering, Nov 3, 2014

    SLOWING DOWN FOR A STOP SIGN. THE POWER STEERING WENT OUT MAKING IT VERY DIFFICULT TO STEER. SHUT OFF THE CAR AND RESTARTED IT AND THE PROBLEM WENT AWAY. *TR

  12. Steering, Nov 1, 2014

    WARNING LIGHT CAME ON AND WITHIN THE NEXT 3 MILES, STEERING FAILED, RESULTING IN LOSS OF CONTROL AND SIGNIFICANT INCREASED EFFORT IN STEERING IN ORDER TO GET TO SAFETY. *TR

  13. Steering, Oct 31, 2014

    MY CARS LOST POWER-ASSISTED STEERING, CAUSING INCREASED STEERING EFFORT. THE FOLLOWING MESSAGES APPEARED WHEN I LOST THE POWER STEERING "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC." THIS HAPPENED WHEN I WAS DRIVING ON A RESIDENTIAL STREET. WHEN I RESTARTED THE CAR THE POWER-ASSISTED STEERING WAS FUNCTIONING, ENABLING ME TO DRIVE THE CAR TO THE DEALER. THE CAR IS NOW AT THE DEALER FOR REPAIR. THE DEALER EXPERIENCED THE SAME ISSUE WHEN TAKING THE CAR OUT FOR A TEST RIDE. THEY ARE ORDERING A RACK AND PINION IN HOPES TO REPAIR THE CAR. *TR

  14. Steering, Oct 30, 2014

    AT HIGHWAY SPEEDS CAR HAS A TENDENCY TO WONDER AND NOT. *TR

  15. Steering, Oct 29, 2014

    2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING ON FOUR OCCASIONS. *TGW THE CONSUMER STATED THE POWER STEERING WOULD RESUME NORMAL OPERATION, AFTER TURNING THE ENGINE OFF AND RE-STARTING IT. *JB

  16. Steering, Oct 28, 2014

    TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING BECAME INOPERABLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC POWER SYSTEM ASSISTED MODULE NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

  17. Steering, Oct 28, 2014

    THE POWER STEERING ON OUR 2012 FORD FUSION STARTED TO SPORADICALLY STOP WORKING AND THEN START WORKING AGAIN ON MULTIPLE OCCASIONS. FORD COULD NOT DIAGNOSE THE PROBLEM DUE TO IT WORKING AT TIME OF SERVICE BUT SUGGESTED THAT IT COULD POSSIBLY BE DUE TO LOW TIRE PRESSURE. AFTER MULTIPLE OCCURRENCES IT FINALLY STOPPED WORKING COMPLETELY. THE FUSION WAS TOWED TO FORD SERVICE WHERE THEY FOUND IT NEEDED REPAIRS OF APPROXIMATELY $1500.00 TO REPLACE A PART IN THE POWER STEERING THAT WAS NOT COVERED UNDER WARRANTY. FORD CUSTOMER CARE OFFERED NO ASSISTANCE ON REPAIRS FOR STEERING FAILURE BUT ONLY TOLD US IT WAS OUR RESPONSIBILITY TO PAY FOR PARTS AND REPAIRS THAT WERE OUT OF THE WARRANTY PERIOD. THERE HAVE BEEN NO RECALLS DUE TO POWER STEERING FAILURE AT THE PRESENT TIME. WE FEEL VERY LUCKY THAT THE STEERING FAILURE DID NOT CAUSE AN ACCIDENT. *TR

  18. Steering, Oct 28, 2014

    THE ELECTRIC POWER STEERING HAS FAILED ABOUT 6 TIMES SINCE I RECEIVED THE CAR NEW AT THE END OF 2011. EACH TIME THE POWER STEERING FAILED A MESSAGE WOULD APPEAR ON THE DASH STATING THAT THE POWER STEERING HAS FAILED, THEN THE STEERING WHEEL BECOMES VERY, VERY HARD TO TURN. SHUTTING THE CAR OFF AND RESTARTING IT CORRECTS THE PROBLEM UNTIL THE NEXT TIME IT HAPPENS - THIS COULD BE 10 MONTHS OR AS SHORT A 2 DAYS. THE FAILURES HAVE OCCURRED IN DIFFERENT DRIVING ENVIRONMENT - PARKING LOTS TWICE, TOWN ROADS, AND HIGHWAYS. WHEN THE POWER STEERING FAILS THE FORCES REQUIRED TO STEER THE CAR ARE EXTREME. I'M AN AVERAGE PERSON (5'8" 180LBS) AND HAVE BARELY ENOUGH STRENGTH TO TURN THE WHEEL IN A FAILURE CONDITION. MY SISTER (5' 2" 105 LBS) WILL LIKELY CRASH. TOOK THE CAR TO THE FORD DEALER TODAY TO HAVE THE PROBLEM REPAIRED, AND AFTER $148.00 FOR A DIAGNOSTIC CHARGE THEY SAID THEY FOUND NO FAULT CODES IN THE CAR COMPUTER INDICATING THERE HAD BEEN ANY POWER STEERING FAILURES, AND THERE WAS NOTHING THEY COULD DO ABOUT UNTIL THEY PHYSICALLY SAW THE PROBLEM. NO FAULT CODE REGISTRATION FOR SUCH A SERIOUS PROBLEM IS UNBELIEVABLE - A SERIOUS DEFECT IN ITSELF. I CONCEDER THIS CAR UNSAFE TO DRIVE. *TR

  19. Steering, Oct 28, 2014

    TAKING OFF FROM BEING STOPPED AT RED LIGHT. POWER STEERING ASSIST LIGHT CAME ON AND MY POWER STEERING FAILED. I PULLED TO SAFE SPOT OFF ROAD WHILE MY WIFE CHECKED VEHICLE MANUAL. IT INSTRUCTED TO TURN OFF ENGINE AND WAIT 10 SECONDS. WE DID AND VEHICLE STEERING WAS FINE. SINCE MY CAR WAS DUE FOR A 60,000 MILE INSPECTION I TOOK THE VEHICLE TO THE DEALER. I EXPLAINED WHAT HAPPENED AND THEY SAID IT MAY BE A COMPUTER MODULE THAT WOULD COST ABOUT $125 ON TOP OF THE ROUTINE INSPECTION CHARGES. I WAS QUITE SURPRISED AND VERY ANGRY WHEN THE DEALER CALLED AND SAID IT WOULD COST ABOUT $2200.00. WHAT REALLY MADE ME ANGRIER WAS THAT THE CAR WAS 1000 MILES OR SO OUT OF WARRANTY AND I JUST MADE THE LAST CAR LOAN PAYMENT. THE DEALER SAID THEY SEE IT WITH FUSIONS BUT USUALLY AFTER THEY HAVE HIT POT HOLES. THE FACT THAT THEY SAID, IT WAS SOMETHING THEY SEE ON FUSIONS MADE ME WONDER WHY THE COMPANY CAN'T GET OUT AHEAD OF THE PROBLEM, AND RECALL THEM. I ALSO HAD A TRANSMISSION SLIPPAGE PROBLEM WHEN WE FIRST BOUGHT THE CAR AND THEY SAID WE HAD A KIT TO FIX IT SINCE IT HAPPENS ON THE "NEW FUSIONS". BECAUSE OF THESE PROBLEMS I AM DONE WITH FORDS. MY FIRST ONE AND LAST ONE!! SORRY TO SAY THIS HAS ONCE AGAIN SOURED ME ON AMERICAN CARS. I AM GOING BACK TO IMPORTS WHICH I HAVE NEVER HAD PROBLEMS WITH IN 40 ODD YEARS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER AND I WILL LOOK FORWARD TO PROGRESS ON THIS ISSUE IN THE FUTURE. *TR

  20. Steering, Oct 28, 2014

    I HAVE BEEN HAVING PROBLEMS WITH MY 2012 FORD FUSION FOR APPROX 6-7 MONTHS NOW. WHEN I START THE CAR I GET A MESSAGE SAYING "POWER STEERING ASSIST FAILURE" AND THE CAR IS VERY HARD TO STEER. I WILL TURN IT OFF AND THE RE-START, SOMETIMES HAVING TO DO THIS 3 OR 4 TIMES BEFORE IT FINALLY WORKS. AS OF TODAY, THE MESSAGE APPEARED, THE POWER STEERING WILL NOT RESET REGARDLESS OF HOW MANY TIMES I RE-START. IT ALSO GIVES A DIFFERENT MESSAGE ABOUT SERVICE REQUIRED TO THE STABILITRAC. *TR

  21. Steering, Oct 27, 2014

    DRIVING DOWN THE ROAD AND IT POPPED UP SERVICE POWER STEERING NOW. SO I DROVE IT ONTO THE STORE. CUT THE CAR OFF CAME BACK OUT OF STORE AND CRANKED MY CAR AND IT THEN SAID SERVICE POWER STEERING NOW TRIED TO BACK UP AND COULDN'T. IT WAS VERY HARD TO TURN. BEEN SITTING IN MY YARD SINCE THEN BECAUSE IT IS SUCH AN EXPENSIVE PROBLEM TO FIX. I PERSONALLY THINK THERE SHOULD BE A RECALL AND FORD NEEDS TO DO IT SOON. *TR

  22. Steering, Oct 27, 2014

    POWER STEERING ASSIST FAILED. MAKING WHEEL UNTURNABLE. THIS HAS HAPPENED AND BEEN REPLACED NUMEROUS TIMES. *TR

  23. Steering, Oct 25, 2014

    WITHIN JUST A COUPLE OF MILES AFTER 36000 WARRANTY EXPIRED THE POWER STEERING DEVELOPED A CLUNK SOUND EVERY TIME I WAS TURNING LEFT OR RIGHT FROM DEAD CENTER, AND IT WAS FELT IN THE STEERING WHEEL. IT FELT LIKE THE SOMETHING WAS LOOSE IN THE POWER STEERING MECHANISM. I TOOK IT TO A MECHANIC AND HE TOLD ME THE IT WAS SO BAD THAT HE WAS SURPRISED I MADE IT TO HIS SHOP WITHOUT AN ACCIDENT. HE TOLD ME THAT THE POWER STEERING HAD TO BE REPLACED. *TR

  24. Steering, Oct 22, 2014

    I WAS DRIVING AND THE POWER STEERING WENT OUT. THE LIGHT CAME ON AND A MESSAGE THAT SAID IT WAS THE POWER STEERING. I WAS UNABLE TO TURN THE WHEEL. ONCE I TURNED THE CAR OFF AND BACK ON IT WAS FIXED. *TR

  25. Steering, Oct 22, 2014

    I HAVE A 2012 FORD FUSION AND MY VEHICLE HAS LOST POWER STEERING DUE TO THE ADVANCED TRAC AND POWER STEERING ASSIST FAULT. - I WAS BACKING OUT OF MY DRIVEWAY LUCKILY I DID NOT HIT ANYTHING OR ANYONE. I COULD NOT IMAGINE THIS HAPPENING WHILE ON THE FREEWAY, THIS IS EXTREMELY DANGEROUS. THIS SHOULD BE A RECALL, CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING LIKE THIS. FORD NEEDS TO STEP UP AND TAKE CARE OF THIS PROBLEM - I WILL NEVER BUY ANOTHER FORD IF THIS IS NOT TAKEN CARE OF. *TR