2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Jun 23, 2014
I WAS DRIVING DOWN THE HIGH WAY IN RUSH HOUR TRAFFIC AS I STARTED TO SLOW DOWN DUE TO TRAFFIC ALL THE SUDDEN MY POWER STEERING WENT OUT THE WARNING LIGHTS AND MESSAGES APPEARED POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC MESSAGES APPEARED. *TR
Steering, Jun 21, 2014
THE POWER STEERING FAILED WHILE I WAS TURNING IN A 270 DEGREE CLOVERLEAF DOING ABOUT 40 MPH. THE STEERING WHEEL WAS DIFFICULT TO TURN AND I COULD NOT MAINTAIN THE REQUIRED TURN TO STAY ON THE CLOVERLEAF. I HAD TO APPLY THE BRAKES AND STOPPED HALFWAY OFF THE ROAD AND ON THE GRASS SHOULDER. THE DASHBOARD MESSAGE READ ?POWER STEERING ASSIST FAILURE?. THE PROBLEM WENT AWAY AFTER I PUT THE CAR IN REVERSE AND THEN BACK IN DRIVE. *TR
Steering, Jun 19, 2014
I WAS DRIVING DOWN A BUSY STREET AT 35MPH. ALL OF A SUDDEN OUT OF NOWHERE I LOST MY POWER STEERING AND A MESSAGE CAME ACROSS MY DASH THAT SAID "POWER STEERING ASSIST DEFAULT, SERVICE REQUIRED" I SHUT MY CAR OFF AND STARTED IT BACK UP AGAIN. A FEW DAYS LATER SAME THING HAPPENED. DEALER TOLD ME THERE WAS NOTHIN THEY COULD DO, AND TO JUST DRIVE MY CAR UNTIL IT HAPPENS AGAIN. IT IS EXTREMELY DANGEROUS. *TR
Steering, Jun 16, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING DEFAULT WARNING LIGHT ILLUMINATED WHILE STARTING THE VEHICLE. AFTER THE WARNING LIGHT ILLUMINATED THE STEERING WHEEL BECAME HARD TO TURN. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED A FAILURE CODE WITHIN THE ELECTRONIC POWER ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE CURRENT MILEAGE WAS 101,000.
Steering, Jun 16, 2014
WE ARE DRIVING AND THE LIGHT APPEAR (2 LIGHTS): 1.- IS LIKE IS A CAR 2.- POWER STEERING LIGHT WE ARRIVE AT HOME WITH THE STEERING WHEEL HARD, THE NEXT DAY TOOK THE SHOP, THE EXPERT SAID ALL FUSION HAVE THIS PROBLEM. *TR
Steering, Jun 10, 2014
FOR ABOUT 3 MONTHS KEPT HEARING A KNOCKING NOISE IN THE STEERING COLUMN WHEN MAKING TURNS. TOOK IT TO A LOCAL FORD COMPANY- THEY CHECKED IT OUT AND DX PROBLEMS THAT DIDN'T EXIST AND NEVER SAID ANYTHING ABOUT THE POWER STEERING.THEN 2-3 WEEKS AGO WAS DRIVING IT CAME TO A STOP LIGHT THE "SERVICE ELECTRIC POWER STEERING NOW" CAME ON- 200 MORE YARDS THE POWER STEERING WAS GONE. HAD TO HAVE IT TOWED- CONTACTED 2 OTHER FORD DEALERSHIPS AND THEY SAID THERE WASN'T A RECALL AT THIS TIME. ALSO CONTACTED THE MAIN FORD HEADQUARTERS AND REPORTED IT. I NOW HAVE A CAR I'M MAKING PAYMENTS ON AND CAN'T DRIVE! *TR
Steering, Jun 9, 2014
POWER STEERING WENT OUT; SHOCK AT ONLY 41,000 MILES. THIS IS MY FIRST FORD CAR I HAVE BOUGHT - NOT HAPPY. HAD IT TOLLED TO DEALERSHIP. *TR
Steering, Jun 5, 2014
WHILE MAKING A TURN THE POWER STEERING SUDDENLY WENT OUT. THIS HAS HAPPENED TWICE NOW WITHIN THE PAST MONTH. THE WHEEL TURNED BUT IT WAS DIFFICULT, AS IF THERE WAS NO POWER STEERING. THE POWER STEERING LIGHT WENT ON. I TURNED THE VEHICLE OFF AND THEN RESTARTED IT AND THE STEERING WORKED OK AGAIN. THIS COULD BE VERY DANGEROUS IF I WAS TRAVELING FASTER. *TR
Steering, Jun 5, 2014
NHTSA #14V286 RECALLS FORD EXPLORERS FOR LOSS OF ELECTRIC POWER STEERING ASSIST, BUT THIS SHOULD INCLUDE OTHER MODELS. MY DAUGHTER'S 2012 FORD FUSION HAD THE SAME PROBLEM AND NEARLY CAUSED TWO ACCIDENTS WHEN SHE WAS TURNING AT INTERSECTIONS. *TR
Steering, Jun 4, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING THE POWER STEERING LIGHT ILLUMINATED AND THE CONTACT WAS UNABLE TO MAKE A COMPLETE TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PROVIDED A TROUBLE CODE OF (C200D). THE APPROXIMATE SPEED AT TIME OF FAILURE WAS 15 MPH. THE APPROXIMATE MILEAGE AT TIME OF FAILURE WAS 60,000.
Steering, Jun 2, 2014
WHILE DRIVING ON THE INTERSTATE CAR WENT INTO POWER STEERING ASSISTED DEFAULT SETTING, RENDERING THE POWER STEERING TO LITTLE MORE THAN 15% USAGE WHILE MESSAGING AN SERVICE ADVANCETRAK MESSAGE. THE AUTOMOBILE USERS GUIDE MENTIONS A 10 SECOND WAIT IN BETWEEN STARTS. I PERFORMED THE TROUBLESHOOTING ACTIVITY TO NO AVAIL. THIS PROBLEM OCCURRED WHILE I WAS TRAVELING ON THE INTERSTATE HIGHWAY AND COULD HAVE BEEN A SERIOUS INCIDENT WHILE TRAVELING THE RECOMMENDED SPEED LIMIT. I PURCHASED THIS VEHICLE USED AT A LOCAL DEALERSHIP (CAPE GIRARDEAU, MISSOURI) ON 3/18/2014 AND HAVE HAD THIS ISSUE OCCUR ON MORE THAN ONE OCCASION. MY HOPE IS THAT YOU FOLKS LOOK AT RENDERING THE SITUATION IN A TIMELY MANNER CONSIDERING THE SAFETY OF MYSELF AND OTHERS WHOM HAVE EXPERIENCED THIS ISSUE. I APPRECIATE YOUR HELP AND LOOK FORWARD TO CONTINUED BUSINESS WITH YOUR COMPANY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, May 29, 2014
WHILE BACKING OUT OF THE GARAGE, THE WARNING CHIME CAME ON, THE WARNING MESSAGE ABOUT THE POWER ASSIST STEERING FAILURE CAME ON, AND THERE WAS NO POWER STEERING. THIS HAS HAPPENED MORE THAN 5 TIMES PREVIOUSLY. IT USUALLY HAPPENS WHEN BACKING OUT OF A PARKING SPACE, BUT IT HAS HAPPENED WHILE AT FREEWAY SPEED ONCE. I TOOK THE CAR TO THE DEALER AND THEY INDICATED THAT THERE WERE NO CODES AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY SUGGESTED DRIVING IT TO THE SERVICE CENTER THE NEXT TIME THE POWER STEERING FAILS. THAT IS NOT A SAFE IDEA! *TR
Steering, May 29, 2014
AFTER RUNNING ERRANDS CAME HOME AND PARKED CAR. RESTARTED CAR TO GO SOMEWHERE ELSE AND POWER ASSIST FAULT MESSAGE APPEARED AND COULD NOT TURN STEERING WHEEL. TURNED CAR OFF AND READ MANUAL. RESTARTED CAR AND CONTINUED ON MY WAY. 5-19-2014 DROVE TO BALL PARK. TURNED ON CAR TO LEAVE. POWER STEERING ASSIST FAULT MESSAGE. TURNED CAR OFF AND SAT THERE A FEW MINUTES, TURNED IT ON AN CONTINUED ON MY WAY. MILEAGE 16, 760. 5-21-2014. DRIVING TO WORK AT APPROXIMATELY 40 MILES AN HOUR. POWER STEERING FAULT AND ADVANTRAC TRAC WARNING CAME ON. (MILEAGE 17,403) BARELY ABLE TO GET THE CAR TURNED INTO A PARKING LOT. SAT THERE A WHILE UNTIL CAR STARTED AND DROVE TO DEALERSHIP. THEY WERE UNABLE TO GET THE CAR IN THAT DAY AND MADE APPOINTMENT FOR 5-22-2014. AT DEALERSHIP, I WAS FIRST TOLD THEY DIDN'T KNOW ANYTHING ABOUT THIS HAPPENING TO THIS MODEL CAR. I RESEARCHED AND FOUND MANY INCIDENCES OF THIS AND TOOK THE INFORMATION TO THE DEALERSHIP. THEY REPLACED RACK AND PINION. DEALERSHIP DID NOT HAVE PART IN STOCK AND HAD TO KEEP CAR OVERNIGHT. IT SEEMS THIS IS A COMMON PROBLEM AND THE DEALERSHIPS SHOULD HAVE THESE PARTS IN THEIR INVENTORY AT ALL TIMES. ALSO, THE DEALERSHIPS DO NOT HIRE ENOUGH MECHANICS TO SERVICE ALL THE VEHICLES IN A TIMELY MANNER. I AM VERY DISAPPOINTED WITH FORD MOTOR CO. I PURCHASED THIS CAR THINKING I WAS BUYING A SAFE CAR TO DRIVE. IT IS ONLY 2 YEARS OLD WITH LESS THAN 18,000 MILES ON IT AND SOMETHING AS SERIOUS AS THIS OCCURS. I AM NOW WONDERING WHAT WILL HAPPEN NEXT OR EVEN IF THIS WILL HAPPEN AGAIN. *TR
Steering, May 28, 2014
WHILE DRIVING AT 45 MPH STRAIGHT ON 3 LANE PAVED STREET I SUDDENLY GOT A MESSAGE ON MY DASH SAYING POWER STEERING ASSIST FAULT. THE STEERING WHEEL BECAME STIFF AND VERY HARD TO TURN. I WAS SAFELY ABLE TO PULL OFF THE ROAD. I CHECKED FOR ANY POSSIBLE LEAKS AND FOUND NOTHING. I TURNED THE CAR OFF WAITED A MINUTE AND RESTARTED THE CAR. UPON RESTARTING THE POWER STEERING APPEARED TO BE WORKING AGAIN. I TOOK THE CAR TO A NEAR BY AUTO REPAIR SHOP. THEY LOOKED FOR ANY STORED CODES ON THE COMPUTER AND FOUND NOTHING STORED. THIS IS A SAFETY HAZARD. IF THIS FAILURE WOULD HAVE HAPPENED IN A TURN THE VEHICLE WOULD BE DIFFICULT TO CONTROL. POSSIBLY RESULTING IN A COLLISION. *TR
Steering, May 22, 2014
THE POWER STEERING QUIT WITHOUT WARNING, LUCKILY THE CAR WAS JUST GETTING UNDER WAY. THE CAR HAD PREVIOUSLY INDICATED A FAULT WITH THE SYSTEM (THE WARNING LIGHT ON THE DASH WOULD FLASH FOR A MOMENT, THEN GO OUT) THE DEALER SAID 'NO CODE HAD BEEN STORED' SO THEY COULD NOT DIAGNOSE ANY FURTHER. MY CONCERNS ARE 1) THE STEERING COULD HAVE FAILED ON THE HIGHWAY AND CAUSED HARM OR DEATH 2) WITH THE AVAILABLE TECHNOLOGY TODAY, WHY DOESN'T THE COMPUTER 'STORE A CODE' SO THE DEALER CAN DIAGNOSE AND REPAIR BEFORE A DEADLY INCIDENT OCCURS? *TR
Steering, May 19, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED SEVERAL TIMES. THE CONTACT FOUND IT DIFFICULT TO MANEUVER THE STEERING WHEEL. DURING EACH INCIDENT, THE LOW TIRE PRESSURE SENSOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT CHECKED THE TIRE PRESSURE AND DISCOVERED THAT IT WAS NORMAL. AFTER RESTARTING THE VEHICLE, THE SERVICE POWER STEERING AND ADVANCE TRAC SENSORS ILLUMINATED AS THE POWER STEERING FAILED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,500.
Steering, May 19, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AS THE POWER STEERING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED, BUT DID NOT PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 42,250.
Steering, May 18, 2014
DRIVING 2012 FORD FUSION, 2.5L., AT 50 MPH TO ENTER HIGHWAY, POWER STEERING FAILURE, ADVANTRAC WARNING. FIRST OCCURRENCE OF THIS. CAUSED DRIVER TO PULL OVER. STOPPED AND RESTARTED VEHICLE AND PROBLEM PERSISTED. DRIVER RETURNED HOME WITHOUT POWER STEERING ASSIST. PROBLEM CORRECTED WITH NEXT VEHICLE RESTART 10 MINUTES LATER. UPDATED 11/24/2014 *JS
Steering, Electrical system, May 15, 2014
WHEN STOPPED AT A RED LIGHT, POWER STEERING FAILED AND WARNING MESSAGE TO SERVICE ADVANCETRAC. NOT THE FIRST TIME, DON'T REMEMBER DATES OF PRIOR INCIDENTS. TURNING OFF IGNITION AND RESTARTING CAR SOLVED PROBLEM (FOR NOW). *TR
Steering, May 8, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS VERY HARD TO TURN. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Steering, May 3, 2014
WHILE IN A RESIDENTIAL NEIGHBORHOOD THE ELECTRIC POWER STEERING GEAR STOP FUNCTIONING. CAUSING THE CAR TO BE EXTREMELY HARD TO CONTROL. *TR
Steering, May 2, 2014
TRAVELING 65 MPH ON HIGHWAY AND "POWER STEERING ASSIST FAULT" "SERVICE ADVANCETRAC" WARNING DISPLAYED (OCCURRED ON 4/26/14) LOST POWER STEERING AND ALMOST CAUSED AN ACCIDENT TRYING TO NAVIGATE TO SAFE AREA TO PULL OVER. WHEN THIS STEERING GOES OUT IT IS NOT LIKE HAVING MANUAL STEERING IN THE OLD DAYS. IT IS 10 TIMES HARDER TO MOVE THE WHEEL...ESSENTIALLY NO STEERING. HAPPENED AGAIN ON 4/27/2014 DRIVING 45 MPH. TURNED CAR OFF AND ON IN BOTH INSTANCES AND WARNING DISAPPEARED. SCHEDULED AN APPOINTMENT IMMEDIATELY FOR SERVICE AT A LOCAL FORD DEALER FOR 5/2/2014. IN TRANSIT TO DEALER ON THE EVENING OF 5/1/2014 WAS ON A LOCAL HIGHWAY TRAVELING 55 MPH AND LOST STEERING AGAIN. I WENT ONLINE AND WAS SURPRISED TO SEE HUNDREDS OF THESE CLAIMS. THERE A TOO MANY CLAIMS TO COUNT ON FUSION AND FOCUS WITH THIS SAME DIAGNOSTIC MESSAGES. DEALERS ARE AWARE THIS IS OCCURRING AND ONE ACKNOWLEDGED IT MIGHT BE A DESIGN PROBLEM. PEOPLE ARE PAYING ALLOT OF CASH OUT OF POCKET WITH NO GUARANTEED IT WILL NOT FAIL AGAIN (IE A DESIGN PROBLEM AND REPLACING PARTS WITH A FAULTY PART AGAIN). *TR
Steering, Apr 30, 2014
THIS PART SHOULD BE RECALLED, HAPPENED ONCE IN MY DRIVE-WAY THOUGHT IT WAS JUST A GLITCH,, WHAT HAPPENS IS YOU LOOSE YOUR POWER STEERING ALL OF A SUDDEN, WAS GOING 65 WHEN I HAD NO POWER STEERING. POWER STEERING ASSIST LAMP CAME ON, HAD TO PULL OVER. HAD THAT HAPPEN IN A TURN WITH NO WARNING,, I'D HAVE CRASHED THE CAR, OR WORSE.. TOOK IT TO THE DEALER, THEY WANT 1,800.00 TO FIX IT , HAVE ONLY HAD THE CAR FOR 6 MONTHS,, VERY UPSET , NOW I CANT TRUST DRIVING THE CAR, JUST GOT PUT ON DISABILITY FOR 45 DAYS MAKING PAYMENT ON A CAR I CANT PUT MY KIDS IN,, I WANT TO SEE SOMETHING DONE ABOUT THIS,, I'LL WAIT A FEW DAYS FOR YOUR REPLY, AFTER THAT ,,,, ILL BE FORCED TO TAKE OTHER ACTION ON THIS,, *JS
Steering, Apr 30, 2014
I WAS JUST DRIVING HOME WHEN THE ALERT CAME ON READING SERVICE ADVANCETRAC/ SERVICE POWER STEERING NOW. I THEN HAD NO POWER STEERING AT ALL. I HAVE TRIED TURNING THE CAR OFF AND BACK ON. NOTHING HAS HELPED I STILL HAVE NO POWER STEERING. *JS
Steering, Electronic stability control (ESC), Apr 17, 2014
TOTAL LOSS OF POWER STEERING WHILE CAR WAS IN MOTION, THANKFULLY AT LOW SPEED. DASH WARNING READ AS FOLLOWS: SERVICE ADVANCETRACK POWER STEERING ASSIST FAULT SYSTEM RESET ITSELF AFTER CAR WAS TURNED OFF THEN BACK ON, BUT FAILED AGAIN (SAME ERROR MESSAGE) UPON ARRIVAL AT MY HOME.