2012 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 2,616

Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.

Primary concernSteering1,511 reports · 58% of complaints
Owner complaints2,616Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,511
  2. Air bags436
  3. Electrical system177
  4. Power train162
  5. Service brakes131
  6. Other or unspecified127
  7. Engine119
  8. Structure101

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Steering, electric power assist systemJun 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

    Campaign 15V340000 on NHTSA.gov

Representative owner complaints: steering

1,511 reports, newest first. Show all

  1. Steering, Apr 14, 2014

    WHEN BACKING UP AND TURNING STEERING WHEEL FULLY TO THE RIGHT THERE IS A RUBBING OR GRINDING SOUND FROM THE PASS. SIDE RIGHT FRONT TIRE AREA AND THE STEERING WHEEL SEEMS TO LOCK. *JS

  2. Steering, Apr 9, 2014

    I WAS SLOWING DOEN AND MAKING A SHARP RIGHT TURN WHEN SUDDENLY MY STEERING WHEEL GOT REAL STIFF. I HAD TWO MESSAGES FLASHING "POWER STEERING ASSIST FAIL" AND "SERVICE AUTOTRAC". I HAVE TAKEN IT TO THE DEALERSHIP AND THEY'RE CHARGING ME $2,500 TO CHANGE THE STEERING RACK AND 2 OUTER RODS. MY CAR HAS 37,500 MILES THIS IS NOT NORMAL. *TR

  3. Steering, Electronic stability control (ESC), Apr 5, 2014

    DRIVING STRAIGHT AND STEADY 45MPH ON SURFACE STREET, NO TRAFFIC, NO BRAKING OR LANE CHANGE. SUDDENLY CHIMES SOUNDED, "SERVICE ADVANCED TRAC" IN MESSAGE CENTER AND YELLOW ADVANCE TRAC IDIOT LIGHT ON. IN ABOUT 20 SECONDS CHIMES, MESSAGE AND LIGHT GO OFF AND MESSAGE TEXT RETURNS TO REAL TIME MPG READING. CONTINUED DRIVING HOME WITHOUT SHUTTING ENGINE OFF OR ANY FURTHER WARNINGS/INCIDENT. TOOK TO DEALER 7AM NEXT MORNING (4/3/2014) AT 15753 MILES. AT END OF DAY SERVICE ADVISOR SAID TEST CODE SHOWED BAD "TORQUE SENSOR" WHICH IS IN THE STEERING COLUMN AND MEASURES TURNING EFFORT ON THE STEERING WHEEL AND THAT THEY NEEDED TO KEEP VEHICLE OVERNIGHT. 1130AM NEXT MORNING (4/4/2014) SPOKE TO SERVICE ADVISOR. HE SAID CAR FIXED BY CHANGING THE RACK AND PINION GEAR ASSEMBLY W/ELECTRIC STEERING MOTOR (FORD PART NUMBER: AE5Z-3504-CE). BEFORE AND DURING INCIDENT I NEVER NOTICED ANYTHING WRONG WITH STEERING OR BRAKING--JUST THE WARNINGS. VEHICLE REPAIRED UNDER WARRANTY. *TR

  4. Steering, Tires, Equipment, Mar 16, 2014

    ALL FOUR TIRES HAD TO REPLACED BY ME AFTER ONLY 12,000 MILES. TWO OF THE TIRES BLEW OUT. POWER STEERING FAILURE OCCURRED WHILE I WAS DRIVING. SERVICE ADVANCETRAC IS ALSO NO LONGER WORKING. I HAVE TRIED TAKING MY CARE TO A FORD DEALERSHIP BUT THEY REFUSED TO FIX ANYTHING. THEY TOLD ME THE TIRES WERE MY FAULT, AND I TOLD THEM EITHER THEY THINK I AM STUPID OR THEY WERE NOT THE SHARPEST TOOL IN THE SHED IF THEY THINK I BELIEVE ANY OF THESE ISSUES WERE MY FAULT. I CALLED FORD AND THEY WERE NO HELP. THEY TOLD ME IT IS UP TO THE DEALERSHIP IF THEY DECIDE TO FIX ANYTHING BECAUSE THE DEALERSHIP IS NOT OWNED BY FORD. I CURRENTLY HAVE LESS THAN 20,000 MILES ON THIS CAR AND I BOUGHT IT BRAND NEW . FORD IS A HORRIBLE COMPANY AND DOES NOT HONOR THEIR WARRANTY . THE DEALERSHIP I TOOK IT TO WAS PARK PLACE MOTORCARS IN DALLAS TX. THEY HAVE BEEN SEVERAL OTHER PROBLEMS WITH THIS CAR BUT IF THIS WAS HONORED BY FORD I WILL TAKE IT. NO WAY I EVER BUY ANOTHER FORD. *TR

  5. Steering, Tires, Mar 14, 2014

    I WAS DRIVING THIS MORNING AND MY LOW TIRE PRESSURE SIGNAL FLASHED. I WENT TO PUT AIR IN THE TIRE AND THE TIRE WAS COMPLETELY FLAT! I HAD SPARE PUT ON AND THIS IS WHEN THE "SERVICE POWER STEERING NOW" WARNING CAME ON AS WELL AS THE SERVICE ADVANCE TRACTION CONTROL LIGHT CAME ON. *TR

  6. Steering, Mar 13, 2014

    I NOTICED A SERVICE POWER STEERING WARNING LIGHT COME ON. I SHUT THE VEHICLE OFF AND UPON RESTARTING IT I HAD ABSOLUTELY NO POWER STEERING. LUCKILY I WAS NO LONGER DRIVING. THIS IS A DANGEROUS SITUATION AND A DANGEROUS SAFETY DEFECT IN EQUIPMENT. I WOULD NOT CONSIDER THIS TO BE NORMAL WEAR AND TEAR ON A TWO YEAR OLD VEHICLE. I LEARNED SEVERAL COMPLAINTS HAVE BEEN MADE ABOUT THIS DEFECT WITH SIMILAR DANGERS. I'M WONDERING WHAT HAS BEEN DONE TO RECTIFY THE PROBLEM? AM I FIXING THE PROBLEM USING THE SAME TYPE OF PARTS I HAD? WITH NO CHANGE THIS COULD HAPPEN AGAIN IN A TWO YEAR PERIOD. THIS IS NOT A SMALL OR INEXPENSIVE MECHANICAL JOB. I STRONGLY RECOMMEND LOOKING INTO THIS SITUATION FOR RECALL. WHAT NEEDS TO HAPPEN FOR A RECALL TO BE GRANTED....A FATALITY... I HOPE NOT. *TR

  7. Steering, Electrical system, Mar 10, 2014

    WHILE DRIVING THE VEHICLE THE SERVICE POWER STEERING NOTIFICATION CAME UP ON THE DASH. CAR WAS STILL DRIVABLE WITH NO LOSS OF POWER STEERING. CAR WAS SHUTDOWN ONCE ARRIVED AT DESTINATION. WHEN RESTARTING CAR THE SERVICE POWER STEERING NOW WAS DISPLAYED. CAR WAS PLACED IN TO DRIVE, NO POWER STEERING WAS IDENTIFIED IN ADDITION TO SERVICE ADVANCETRAC WAS DISPLAYED. *TR

  8. Steering, Feb 2, 2014

    POWERS STEERING STOP FUNCTION WHEN I WAS DRIVING ON WET CONDITION REGULAR STREET ,LUCKY NO INJURY BUT VERY UNPLEASANT ,WAITING TO SEE HOW MANY DIE BEFORE RECALL HAPPENS? *TR

  9. Steering, Jan 31, 2014

    THE STEERING ON MY 2012 FORD FUSION SEL LOCATED UP AS MY WIFE WAS BACKING OUT OF A PARKING SPACE AND SHE COULD NOT STEER THE CAR. *TR

  10. Steering, Jan 24, 2014

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER DUE TO THE STEERING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 60,100.

  11. Steering, Jan 19, 2014

    WAS PULLING OFF FROM A STOP SIGN AT A NORMAL TAKEOFF. ADVANCETRAC WARNING LIGHT AND SERVICE POWER STEERING NOW WARNING CAME ON. TRIED TO DO THE RESET THAT I FOUND ONLINE. NOTHING FIXED IT. HAD TO DRIVE HOME 90 MILES WITH NO POWER STEERING. WILL TAKE TO DEALER IN THE MORNING. I'VE HAD THE CAR 4 DAYS AND IT WAS BOUGHT AS A CERTIFIED USED VEHICLE. *TR

  12. Steering, Jan 13, 2014

    WHEN STEERING I COULD HEAR A NOISE AND I FELT SHAKE ON STEERING WHEEL. HAD TO TAKE TO DEALER. *TR

  13. Steering, Electrical system, Tires, Electronic stability control (ESC), Dec 27, 2013, crash

    I WAS TURNING ONTO THE STREET AT ABOUT 25 MPH AND AS I APPROACHED MY HOME, THE ADVANCE TRAC SYSTEM LIGHT CAME ON AND THEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. STEERING WHEEL LOCKED UP AS I TRIED TO TURN INTO THE DRIVEWAY AND I RAN OVER THE CABLE BOX ON THE CURB BECAUSE IT WAS HARD TO TURN AT THAT POINT. PRIOR TO THIS INCIDENT, THERE WERE PROBLEMS WITH AIR PRESSURE IN THE TIRES AT LEAST THREE TIMES. LIGHT CONTINUALLY CAME ON INDICATING LOW TIRE PRESSURE. CAR WAS PURCHASED ON NOVEMBER 2, 2013. DEALERSHIP OFFERED THE EXTENDED WARRANTY, WE SIGNED PAPERS FOR IT. WHEN IT CAME TIME TO USE IT, THE WARRANTY WAS NOT THERE. WE DIDN'T SIGN ANY CANCELLATION PAPERS FOR IT. NOW WE HAVE TO DEAL WITH A BOGUS DEALERSHIP/FINANCE COMPANY AND PAY FOR A PART THAT MAY OR MAY NOT BE NEEDED. *TR

  14. Steering, Dec 26, 2013

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE RACK AND PINION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

  15. Steering, Dec 17, 2013

    DRIVING AROUND 30MPH, WARNING LIGHT AND INFORMATION DISPLAY INDICATED "SERVICE ADVANCETRAC" THEN "SERVICE POWER STEERING NOW" MESSAGE APPEARED. I PULLED OFF ROAD TO PARKING LOT, SMELLED A BURNING SCENT IN THE HEAT/AC VENTS. POWER STEERING WAS DISABLED AS SOON AS I WAS ABLE TO PARK MY VEHICLE. NO DAMAGE TO MY VEHICLE PRIOR TO INCIDENT. *TR

  16. Steering, Power train, Engine, Dec 12, 2013

    I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

  17. Steering, Electronic stability control (ESC), Dec 1, 2013

    SERVICE ADVANCE TRACK LIGHT CAME ON, POWER STEERING DISABLED AND TRACTION CONTROL DISABLED. MAKING TURN ONTO SIDE STREET INCIDENT OCCURRED. NO ACCIDENT INVOLVED. FIRST TIME A SIMPLE TURN OF THE KEY FIXED THE PROBLEM NOW IT IS COMPLETELY DISABLED. TOOK TO DEALER THEY CONFIRMED IT AS THE POWER STEERING GEAR ASSEMBLY ON THE ADVANCE TRACK SYSTEM. PART COST FROM FORD $900. OUTRAGEOUS FOR A WELL MAINTAINED 2012 WITH 40,000 MILES. PLEASE RESEARCH DEALER SAID THEY HAD NUMEROUS ISSUES WITH THIS... THANK YOU *TR

  18. Steering, Nov 24, 2013

    I WAS TURNING INTO THE PARKING LOT AND I GOT A "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL WAS IMPOSSIBLE TO TURN. I TURNED THE ENGINE OFF AND BACK ON AND THE FAULT CLEARED. *TR

  19. Steering, Nov 22, 2013

    I WAS DRIVING DOWN THE INTERSTATE WHEN MY TRACTION LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP. AN ERROR CAME ON SCREEN SAYING "POWER STEERING SYSTEM FAULT". MY VEHICLE IS OUT OF BUMPER TO BUMPER WARRANTY BUT STILL UNDER POWER TRAIN WARRANTY. THE DEALERSHIP STATES THAT IT IS NOT COVERED UNDER THAT WARRANTY. BECAUSE OF THIS I ALMOST WRECKED THE CAR AS STEERING BECAME VERY LIMITED. THE DEALER ALSO STATES THIS AN INTERNAL STEERING MODULE AND MUST BE REPLACED. MY CAR IS TOO NEW FOR A COMPUTER MODULE TO BE GOING OUT. *TR

  20. Steering, Oct 28, 2013

    I WAS DRIVING MY CAR TO THE GAS STATION TO PUT AIR IN MY TIRE AND AS I WAS TURNING INTO THE GAS STATION MY STEERING WHEEL LOCKED UP ON ME AND THE SERVICE ADVANCETRAC & SERVICE POWER STEERING NOW LIGHTS BEEPED AND CAME ON. I WAS ALMOST HIT FROM BEHIND BECAUSE I COULDN'T TURN MY WHEEL TO GET INTO THE GAS STATION. I GOT THE AIR AND STARTED MY CAR BACK UP AND THE LIGHTS BEEPED AND CAME ON AGAIN. I HAD TO DRIVE TO WORK WITH NO POWER STEERING AND WAS ALMOST HIT A COUPLE OF TIMES BECAUSE I'M NOT USE TO TURNING THE WHEEL, IT'S SO HARD AND MY ARMS AND CHEST HURT FROM THIS ALREADY. I DON'T HAVE THE MONEY TO GET THIS SERVICES BUT NEED A SAFE RUNNING CAR AS I'M A SINGLE MOM OF TWO AND PURCHASED THIS CAR THINKING FORD WAS RELIABLE. VERY WORRIED AND STRESSED, WHAT AM I TO DO NOW??? *TR

  21. Steering, Oct 22, 2013

    1ST CASE 10/12/13 LOST POWER STEERING - NO ERROR CODE FOUND & RESET 2ND CASE 10/21/13 LOST POWER STEERING AGAIN BOTH CASES DRIVING UNDER 25 MPH. BOTH CASES HAD DAUGHTER WITH ME. I AM CONCERNED ON SAFETY ISSUE AND REQUESTING A RECALL. CONCERNED BECAUSE IN BOTH CASES WITH THE UNEXPECTED LOSS OF POWER STEERING I AM NOT ABLE TO TURN THE WHEEL OF THE CAR. WARRANTY IS UP. VERY DISAPPOINTED WITH READING THIS IS ALSO HAPPENING TO OTHERS! NOT ACCEPTABLE FORD. *TR

  22. Steering, Oct 11, 2013

    VEHICLE LOST POWER STEERING DURING DRIVING. LIGHT CAME ON AND MESSAGE ABOUT POWER STEERING AND TO CHECK ADVANCETRAC. STEERING CAME BACK AFTER I TURNED CAR OFF AND BACK ON AFTER A FEW MINUTES. WARRANTY IS NOW UP OF COURSE ON THE CAR. *TR

  23. Steering, Oct 8, 2013

    I WAS DRIVING DOWN THE HIGHWAY AND A LIGHT CAME ON THE DASH AND 2 MESSAGES APPEARED ON DASH - SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT. IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS CONTINUED FOR SEVERAL MILES AS I WAS IN A CARPOOL LANE AND UNABLE TO PULL OVER ANYWHERE. IF THIS HAD HAPPENED WHILE I WAS TURNING I WOULD HAVE HAD AN ACCIDENT. TURNING THE CAR OFF AND RESTARTING IT CLEARED THE MESSAGES AND THE STEERING FUNCTIONED CORRECTLY AGAIN, HOWEVER THIS IS THE 4TH TIME IN THE LAST FEW MONTHS WE HAVE HAD THIS ISSUE. WE TOOK OUR CAR TO THE DEALERSHIP PRIOR TO THE WARRANTY EXPIRATION AND THEY SAID THERE WAS NO ERROR CODE SHOWING UP. *TR

  24. Steering, Electronic stability control (ESC), Oct 5, 2013

    I TOOK A HARD TURN TO AVOID A COLLISION AND HIT A CURB. THE STEERING GOT HARD, THE ADVANCED TRACK LIGHT CAME ON, AND THE PROBLEM WONT GO AWAY. *TR

  25. Steering, Oct 1, 2013

    I WAS PICKING UP MY GIRLS FROM PRESCHOOL AND WHEN RETURNING HOME, I LOST POWER STEERING GOING AROUND A CORNER. A FEW CHIMES SOUNDED AND A "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAILURE" MESSAGE CAME ON THE DASHBOARD READ OUT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT A LOT OF FORD FUSION OWNERS SEEM TO BE EXPERIENCING AND I FEEL FORD NEEDS TO ADDRESS THIS IN SOME SORT OF RECALL. *TR