2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: steering
1,511 reports, newest first. Show all
Steering, Jul 23, 2013
MY WIFE WAS GETTING READY TO LEAVE THE HOUSE AND DROP THE KIDS OFF AT DAYCARE AND THEN GO TO WORK. THE POWER STEERING WENT OUT ON HER BEFORE AND I TOLD HER TO TURN IT OFF AND BACK ON. LAST TIME IT WORKED TO RESET THE POWER STEERING, BUT THIS TIME AFTER ATTEMPTING TO TURN THE CAR OFF AND ON 5 TIMES THE POWER STEERING IS STILL OUT. THE SCARIEST PART IS WHAT COULD HAVE HAPPENED IF MY WIFE HAD BEEN DRIVING WITH THE KIDS AND TRYING TO MAKE A TURN? *TR
Steering, Engine, Jul 19, 2013
ON MY WAY TO WORK IN THE MORNING ON A BACK COUNTRY ROAD, I WENT AROUND A 90 DEGREE TURN, BRAKING BEFORE GOING INTO THE TURN. ON THE WAY OUT OF THE TURN, THE ENGINE STALLED AS I WAS TRYING TO ACCELERATE. I CAME TO A STOP, PUT THE VEHICLE IN PARK, AND THEN IT RESTARTED WITH NOT PROBLEM, BUT SHOCKED ME A BIT. *TR
Steering, Jul 8, 2013
WHILE OPERATING THE VEHICLE AT 25 TO 30 MPH ON URBAN STREET, THE POWER STEERING ASSIST STOPPED FUNCTIONING AS I ENTERED A RIGHT HAND CURVE, APPROXIMATELY 100 FEET AFTER A LEFT TURN. THE VEHICLE HAD BEEN IN OPERATION FOR APPROXIMATELY 20 MINUTES IN STOP AND GO CITY TRAFFIC. TEMPERATURE WAS APPROXIMATELY 75 DEGREES, CLEAR AND SUNNY. THE "SERVICE ADVANCETRAC" WARNING MESSAGE CAME UP, ALONG WITH AN INDICATOR ON THE INST. CLUSTER. VERY HAZARDOUS AND COULD LEAD TO LOSS OF CONTROL. ENGINE RESTART CLEARED THE ERROR MESSAGE AND VEHICLE RETURNED TO NORMAL FUNCTION. *TR
Steering, Jul 7, 2013
LOST POWER STEERING WITH NO WARNING. FORTUNATELY, I WAS APPROACHING A STOP LIGHT. COULD PROCEED AHEAD, BUT COULD NOT MAKE LEFT TURN WITHOUT GREAT EFFORT. HAD TO BE TOWED.
Steering, Jul 6, 2013
WAS MAKING A LEFT TURN AND BRAKING WHEN DUMMY LIGHT CAME ON I COULD NOT MAKE THE TURN LOCKED UP AND HAD TO TURN FORCEFULLY TO GET OUT OF INTERSECTION GOOD THING NO CARS WERE COMING THE OTHER WAY. *TR
Steering, Jul 1, 2013
I BACKED OUT OF MY GARAGE AND THE STEERING "LOCKED". I COULD NOT TURN THE WHEEL. A MESSAGE APPEARED ON THE SCREEN "POWER STEERING " ETC. I CHECKED THE MANUAL AND FOLLOWED INSTRUCTIONS TO WAIT 10 MINUTES AND TRY AGAIN. IT WORKED BUT I DID NOT DRIVE. I BROUGHT MY CAR TO MY DEALER ON JULY 1. THEY ORDERED PARTS TO ARRIVE NEXT DAY. MY HUSBAND PICKED ME UP. THIS IS A SCARY SITUATION ! *TR
Steering, Jun 28, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING BECAME VERY HARD TO TURN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000. *TR
Steering, Jun 27, 2013
WHILE TURNING A CORNER THE "POWER STEERING FAILURE" MESSAGE APPEARED AND POWER STEERING WAS LOST. THIS HAS HAPPENED SEVERAL TIMES WITH NO WARNING AND IS VERY UNSAFE. THIS CONDITION WARRANTS A RECALL FROM FORD AS IT IS A COMMON OCCURRENCE. MAKE A RECALL HAPPEN AS THIS VEHICLE IS UNSAFE AT ANY SPEED! *TR
Steering, Jun 27, 2013
MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME TO CONTACT ROADSIDE ASSISTANCE DURING THE NEXT INCIDENT AND HAVE THEM TAKE IN MY CAR TO THERE SERVICE TO FIX IT AT THE MOMENT. I MENTIONED THAT IF THAT WAS TO BE DONE MY CAR WOULD OBVIOUSLY HAVE TO BE TURNED OFF AND ON IN THE PROCESS CAUSING THE ISSUE TO MOMENTARILY DISAPPEAR FOR WHAT HE WOULD STILL NOT BE ABLE TO WITNESS THE INCIDENT AS HE REQUEST, JUST LIKE TODAY. HE REFUSED TO MAKE ANY FURTHER COMMENTS INDICATING THAT WAS THE BEST THING HE COULD DO. *TR
Steering, Jun 20, 2013
DRIVING ALONG DOING AROUND 35MPH, POWER STEERING FAILURE...DASHBOARD READ SERVICE ADVANCETRAC? TOOK IT TO HALL FORD, REPLACING STEERING GEAR...NEEDS TO BE A RECALL FOR THIS. *TR
Steering, Jun 20, 2013
DRIVING OUT OF A PARKING LOT STEERING WITHOUT WARNING BECAME EXTREMELY HEAVY AND EXTREMELY DIFFICULT TO STEER ALMOST RESULTING IN A HEAD ON CRASH. "POWER STEERING ASSIST FAILURE" LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE LIGHT WENT OUT. THE STEERING RETURNED TO NORMAL. I TOOK THE CAR TO THE LIVERMORE CA FORD DEALER. THEY SAID THEY FOUND THE FAULT CODES BUT COULD NOT VERIFY ANYTHING WAS WRONG OR DUPLICATE THE EVENT. SO THEY SAID THEY WOULDN'T FIX ANYTHING PER FORD'S INSTRUCTIONS. I GOOGLED THE ISSUE AND TONS OF COMPLAINTS CAME UP ON EXACTLY WHAT HAPPENED TO ME. MANY HAD THE ENTIRE STEERING SYSTEM REPLACED. DEALERSHIP IGNORED THIS WHEN I SENT IT TO THEM. *TR
Steering, Jun 17, 2013
EARLY PART OF THE YEAR (2013) THE SERVICE ADVANCE TRAC LIGHT WILL COME ON AND OFF I CONTACTED THE DEALER AND HE STATED THAT IT WAS THE STABILITY IN THE VEHICLE AND ALSO IT WASN'T NOTHING TO BE ALARMED ABOUT UNLESS THE LIGHT JUST COME ON AND STAY ON . FINALLY IT CAME ON AND WOULDN'T GO OFF I TOOK IT TO THE DEALERSHIP THEY SAID IT WOULD BE $ 240 TO REPAIR THE CAR AND I HAD TO WAIT UNTIL THE PARTS COME IN BY THAT TIME COME TO FIND OUT THEY WAS WILL TO PAY THE $240. I PICKED THE CAR UP THE SAME DAY WHICH WAS THE FIRST DAY THE CAR SHOULD HAVE BEEN REPAIRED SAME PROBLEMS TOOK THE CAR BACK ON THAT MONDAY THEY SO CALLED FIXED THE VEHICLE IT SEEM TO BE OKAY DROVE THE CAR FOR APPROXIMATELY 8 DAYS THE SAME SERVICE ADVANCTRAC LIGHT CAME BACK ON NEXT SERVICE POWER STEERING LIGHT CAME ON ABOUT 15 MINS LATER THE SERVICE POWER STEERING NOW LIGHT CAME ON LOST ALL POWER AND CONTROL OF THE VEHICLE HAD THE CAR TOWED BACKED TO THE DEALERSHIP THEY CHECK THE CAR AND QUOTED ME A JOB FOR $ 2,658.12 WHICH WAS NOT COVERED UNDER A WARRANTY. *TR
Steering, Jun 13, 2013
THE VEHICLE WAS PARKED AND AS I STARTED TO DRIVE IT WAS EXTREMELY HARD TO STEER. THE POWER STEERING ASSIST FAULT WARNING APPEARED ON THE DASH. I CONSULTED THE OWNER'S GUIDE WHICH GAVE INSTRUCTIONS TO TURN THE MOTOR OFF AND BACK ON AFTER 10 SECONDS. WHEN I TURNED THE CAR BACK ON, THE WARNING WAS OFF AND THE STEERING ISSUE WAS GONE. HOWEVER, I EXPERIENCED THE SAME PROBLEM (*WITH THE DASH WARNING) ABOUT 2 HOURS LATER WHEN I TRIED TO DRIVE THE CAR AGAIN. *TR
Steering, Jun 11, 2013
POWER STEERING FAULT CAME ON ALL OF SUDDEN WHEN DRIVING HOME FROM PICKING UP MY KIDS. TOTALLY UNRESPONSIVE AND HARD TO TURN. *TR
Steering, May 30, 2013
GOT INTO THE CAR. STARTED IT AND THE POWER STEERING DID NOT WORK. DROVE IT SEVEN MILES HOME NOT WORKING. STARTED IT UP THE NEXT DAY AND IT WAS WORKING. *TR
Steering, May 29, 2013
I WAS TRAVELING UP A PARKING RAMP WHAT THE POWER STEERING GAVE OUT AND A DEFAULT SHOWED UP ON THE DASHBOARD. I HAVE PURCHASED THE VEHICLE USED 2 WEEKS AGO. THIS IS THE FIRST INCIDENT. *TR
Steering, May 28, 2013, crash
THIS IS THE THIRD TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF OUR RENTAL 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 25 MPH MAKING A LEFT TURN. SECOND WE WERE DRIVING 50 MILES AN HOUR CHANGING LANES. THIS MORNING ABOUT A QUARTER A MILE FROM OUR HOME SHE LOST POWER STEERING AND HIT THE CURVE RESULTED IN A BLOWN FRONT TIRE. WHAT A DANGEROUS CAR. *TR
Steering, May 14, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING ASSIST LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE 38,000.
Steering, May 5, 2013
THIS IS THE SECOND TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF MY 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 60 MPH ON A FREEWAY. YESTERDAY, I WAS STOPPED AT A STOPLIGHT. BOTH TIMES MY HUD WARNS ME THAT "POWER STEERING ASSIST FAULT", SERVICE ADVANCETRAX" OR SOMETHING ALONG THOSE LINES... AND EACH TIME MY STEERING WILL BECOMES ALMOST IMPOSSIBLE TO TURN. THE ISSUES IS SOLVED IF I TURN OFF MY CAR AND TURN IT ON A FEW TIMES. THIS IS A SERIOUS ISSUE AND IS ONLY A MATTER OF TIME UNTIL SOMEONE DIES FROM THIS POWER STEERING FAILURE. *TR
Steering, May 1, 2013
DROVE CAR FROM HOME TO SUPERMARKET WITH NO PROBLEM. WHEN LEAVING SUPERMARKET AFTER CAR HAD BEEN SHUT OFF, WAS BACKING OUT OF PARKING STALL AND NEARLY HIT ANOTHER CAR BECAUSE POWER STEERING WAS INOPERATIVE. THIS DEFINITELY CAUGHT ME BY SURPRISE! MESSAGE TO THE EFFECT "POWER STEERING ASSIST FAILURE" WAS DISPLAYED. DROVE CAR WITH GREAT DIFFICULTY TO DEALER. SERVICE REP AT DEALER TURNED OFF AND RESTARTED CAR; PROBLEM HAD GONE AWAY, POWER STEERING WAS NOW WORKING. MECHANIC AT DEALER RAN DIAGNOSTICS WHICH INDICATED A BAD STEERING MOTOR/STEERING GEAR. CAR IS BEING REPAIRED AT DEALER TO REPLACE STEERING MOTOR/STEERING GEAR. WOULD HAVE BEEN SCARY AND DANGEROUS IF THE FAILURE HAD OCCURRED WHILE I WAS DRIVING IT ON HIGHWAY. *TR
Steering, Apr 22, 2013
UPON STARTING THE CAR THE POWER STEERING WOULD NOT TURN THE WHEELS ON THE CAR. ON THE ODOMETER IT READ POWER STEERING FAULT..... AFTER RESTARTING THE CAR THE ELECTRONIC STEERING WORKED. HOW DO YOU RESTART A CAR THAT'S MOVING? *TR
Steering, Mar 28, 2013
WE WERE DRIVING THE VEHICLE DOWN THE ROAD AT A SPEED OF ROUGHLY 50 MPH. WITH NO ADVANCED WARNING THERE WERE CHIMES GOING OFF AND A MESSAGE IN THE WARNING CENTER TELLING ME POWER STEERING ASSIST FAILURE SERVICE ADVANCETEC. WITH GREAT EFFORT WE WERE ABLE TO GET THE CAR OFF OF THE ROAD WAY, TURNED THE ENGINE OFF, LET IT SIT FOR 5 MINUTES AND RESTARTED THE VEHICLE WITH NO ISSUES. THIS IS THE SECOND TIME IT HAS DONE THIS THE FIRST TIME WASN'T A GREAT BIG DEAL SINCE WE WERE SITTING IN A PARKING LOT WITH THE CAR IDLE. *TR
Steering, Mar 15, 2013
AFTER 20 MIN DRIVING UNDER NORMAL CONDITIONS, POWER STEERING SUDDENLY FAILED AND WARNING LIGHT ILLUMINATED. STEERING WHEEL BECAME DIFFICULT TO TURN, BUT WITH CONSIDERABLE EFFORT WAS ABLE TO MANEUVER INTO PARKING LOT (WOULD HAVE BEEN DANGEROUS ON THE HIGHWAY). TURNED OFF ENGINE AND RESTARTED CAR AFTER 10 MIN, AND STEERING BEGAN OPERATING NORMALLY WITH NO WARNING LIGHT. *TR
Steering, Suspension, Mar 11, 2013, crash
I WAS MAKING A LEFT TURN ON A DIRT ROAD WHEN THE POWER STEERING WENT OUT AND MY STEERING WHEEL JERKED THE OPPOSITE DIRECTION AND I WENT OFF THE SIDE OF THE ROAD AND DID DAMAGE TO MY FENDER. I TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM FOR WARRANTY FIX AND TO FIX MY FENDER AND THEY DENIED MY WORK AND WOULDN'T FIX THE POWER STEERING EVEN THOUGH THE CODE PO7AE AND U0415 CLEARLY CAME UP. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. *TR
Steering, Oct 23, 2012
WHEN EXITING ONTO THE ACCESS ROAD OF A MAJOR FREEWAY, MY 2012 FORD FUSION'S POWER STEERING LOCKED UP AND I COULD NOT MANEUVER THE WHEEL (THERE WAS NO ADVANCE WARNING OF THE IMPENDING FAILURE)... IMMEDIATELY, I TURNED ON HAZARD LIGHTS AND REDUCED SPEED, THEN WITH GREAT DIFFICULTY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE DASHBOARD SHOWED AN ERROR STATING "POWER STEERING ASSIST FAULT." I TURNED OFF THE ENGINE AND UPON RESTART OF THE ENGINE, THE POWER STEERING BEGAN WORKING AGAIN. TODAY, OCT. 22, 2012, THIS SAME POWER STEERING FAILURE HAS NOW OCCURRED FOR THE FOURTH TIME IN LESS THAN A MONTH. EACH OCCURRENCE WAS AT SPEEDS LESS THAN 25 MPH, HOWEVER ON TWO OF THESE OCCASIONS, I NEARLY HAD AN ACCIDENT WITH VEHICLES NEARBY BECAUSE I HAD NO CONTROL OF THE STEERING AND COULD NOT MANEUVER OUT OF THE WAY OF THE NEIGHBORING VEHICLES... THANKFULLY, THE OTHER DRIVERS WERE ABLE TO SWERVE TO AVOID HITTING MY VEHICLE. I AM VERY CONCERNED THAT MY VEHICLE WILL BE INVOLVED IN AN ACCIDENT IN THE NEAR FUTURE DUE TO THIS VERY SERIOUS MALFUNCTION OF THE FORD FUSION'S POWER STEERING! THE NHTSA NEEDS TO ORDER A RECALL ON THIS ISSUE IMMEDIATELY BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ONLINE OF THE EXACT SAME POWER STEERING FAILURE ON THE FORD FUSION, FORD FOCUS, FORD EXPLORER AND FORD ESCAPE. I AM HIGHLY UPSET WITH FORD FOR NOT ADDRESSING THIS ISSUE AND CONTINUING TO SELL NEW VEHICLES, SUCH AS MINE, TO UNWITTING AND TRUSTING CUSTOMERS... ALL THE WHILE KNOWING THEY WERE MANUFACTURING THE SAME DAMAGED PART AND PLACING IT INTO THEIR NEW VEHICLES. PLEASE HOLD THE FORD MOTOR COMPANY RESPONSIBLE FOR THEIR DISHONEST AND MISLEADING PRACTICES.... MAKE THEM ISSUE A RECALL OF ALL THEIR VEHICLES WITH MALFUNCTIONING POWER STEERING AND AVOID AN EXTREMELY HAZARDOUS CONDITION ON ROADS ALL ACROSS AMERICA. PLEASE DO NOT WAIT FOR AN INNOCENT PERSON TO DIE BECAUSE OF FORD'S FAILURE TO ACT!! *TR