2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: structure
179 reports, newest first. Show all
Structure, Mar 30, 2017
THE PASSENGER DOOR FLEW OPEN WHILE I WAS TURNING A CORNER. I STOPPED TO TRY AND CLOSE THE DOOR AND IT WOULD NOT CLOSE. THIS DOOR LATCH WAS SUPPOSEDLY REPLACED DURING A PREVIOUS RECALL FOR THE SAME PROBLEM.
Structure, Mar 29, 2017
I WAS DRIVING DOWN THE ROAD AND THE BEEP TURNED ON, THE DASHBOARD SYMBOL SAID, "DOOR AJAR," AND STOPPED THE CAR. MY PASSENGER COULDN'T CLOSE THE DOOR. SHE HAD TO HOLD IT CLOSE TO GET TO OUR DESTINATION BECAUSE WE WERE 10 MILES FROM OUR HOME AND ON A BUSY HIGHWAY (HWY 301).
Structure, Mar 19, 2017
RIGHT PASSENGER DOOR FLEW OPEN WHILE IN MOTION ENTERING MY PARKING GARAGE. PASSENGER DOOR WON'T CLOSE AT ALL.
Structure, Feb 20, 2017
I TRADED THIS CAR INTO THE COVERT FORD DEALERSHIP LAST 8-2016. THE DOOR WOULDN'T CLOSE AND I WENT TO TRADE THE CAR IN THIS WAS THE SAME EXACT PROBLEM LISTED IN THE DOOR LATCH RECALL. THEY MADE ME PAY FOR THE PARTS TO FIX THE DOOR, MY VEHICLE WASN'T INCLUDED IN THE RECALL. I WAS UNAWARE OF THE FORD DOOR LATCH PROBLEM AND MY DAD HAD TOLD ME AFTER THE FACT THERE WERE RECALL PROBLEMS AND ARTICLES ALL OVER THE INTERNET. MY VEHICLE WAS MANUFACTURED IN MEXICO, AND THIS WAS A SOURCE OF THE PROBLEM. I HAVE TRIED TO CONTACT FORD TO REPORT THIS AND EXPAND THE RECALL AND I GET ABSOLUTELY NO WHERE. I WANTED TO SEE ABOUT GETTING REFUNDED FOR WHAT THE DEALERSHIP CHARGED ME AT TRADE IN. I WAS AMAZED THAT FORD NEW OF THE PROBLEM AND STILL DID NOTHING, TO TRY AND EXPAND THE RECALL. THIS IS A VERY DANGEROUS ISSUE. I WAS HOPING TO GET SOME HELP OR GETTING SOME FURTHER INFORMATION FROM YOU ALL.
Structure, Jan 21, 2017
DOOR LATCH RECALL YESTERDAY, IN THE RAIN, I STARTED TO DRIVE ON A CITY STREET AND MY FRONT PASSENGER DOOR OPENED AND MY DASH INDICATED THE DOOR WAS OPEN SO I PULLED OVER, GRABBED THE HANDLE AND TRIED TO CLOSE THE DOOR...WELLL, THE DOOR WOULDN'T LOCK, IT KEPT OPENING, SO I MADE A LOOP THROUGH THE DOOR HANDLE, USING MY BELT AND DROVE WITH ONE HAND ON THE STEERING WHEEL AND ONE HAND ON MY BELT TO TRY AND HOLD THE DOOR CLOSED. I LOOKED ONLINE AND DISCOVERED THERE WAS A DOOR LATCH RECALL LAST YEAR AFFECTING ALMOST 2.4 MILLION CARS, WHICH MY YEAR AND MODEL WERE INVOLVED.I NEVER RECEIVED A RECALL NOTICE. THEN I CHECKED ONLINE FOR ACTIVE RECALLS FOR MY VEHICLE AND THE DOOR LATCH WAS NOT ON THERE. I CALLED THE DEALERSHIP THIS MORNING AND THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I WAS NOT HAPPY WITH THEIR RESPONSE SO THE GAVE ME FORD CORPORATE'S PHONE NUMBER. I CONTACTED THEM, THEY GAVE ME THE SAME RESPONSE AS THE DEALERSHIP BUT WAS GOING TO DOCUMENT IT AND TO KEEP MY RECEIPT, FOR THE REPAIRS, IN CASE MY VIN GETS ADDED TO THE RECALL. SO I DON'T KNOW HOW MANY COMPLAINTS IT TAKES FOR YOU TO INVESTIGATE THIS, TO BE INCLUDED IN THE RECALL, BUT THIS SITUATION IS CLEARLY UNSAFE AND LAWSUIT WAITING TO HAPPEN. THIS WAS NOT A RESULT OF ANYBODY TRYING TO BREAK INTO MY CAR OR ANYTHING ELSE...THIS IS CLEARLY A DOOR LATCH ISSUE AND OBVIOUSLY THERE ARE MORE VEHICLES INVOLVED IN THIS RECALL THAT HAVE NOT BEEN ACCOUNT FOR. PLEASE LET ME KNOW WHAT THE NEXT STEPS ARE AND I SHOULD NOT BE RESPONSIBLE FOR PAYING FOR THIS UP FRONT.
Structure, Jan 13, 2017
FRONT PASSENGER DOOR LATCH BROKE AGAIN, ONE YEAR AND 5 MONTHS AFTER IT WAS REPAIRED PURSUANT TO A RECALL. FORD WILL NOT HONOR ANY WARRANTY ON THE PART OR LABOR AND HAVE ASKED ME TO PAY MORE THAN $500 TO REPAIR IT. THIS IS A SAFETY ISSUE BECAUSE DOOR CAN SWING WIDE OPEN WHILE CAR IS IN MOTION PUTTING ALL PASSENGERS AT RISK OF DEATH OR SERIOUS INJURY. LUCKILY, THE PROBLEM WAS DISCOVERED AFTER VEHICLE WAS PARKED, PASSENGER EXITED AND DOOR WOULD NOT SHUT ANY LONGER.
Structure, Jan 13, 2017
PASSENGER DOOR WILL NOT LATCH AND SWINGS OPEN.
Structure, Dec 8, 2016
FORD DOOR LATCH ISSUE. DOOR IS VERY DIFFICULT TO LATCH SHUT, EVEN WHEN THE DOOR DOES LATCH SHUT, IT HAS A FREQUENT HABIT OF POPPING OPEN WHILE DRIVING DOWN THE ROAD. I HAVE NOTIFIED FORD OF THE ISSUE. FORD HAS REFUSED TO RESOLVE THE ISSUE EVEN THOUGH THEY HAVE A RECALL ON THESE VEHICLES FOR THIS PROBLEM BUT MINE IS NOT ON THE RECALL LIST. THIS IS THE SECOND FORD I HAVE OWNED THAT HAS HAD THE SAME ISSUE AS OTHER VEHICLES THAT WERE ON THE RECALL LIST BUT MINE WERE NOT. VERY DISSATISFIED WITH FORD, THEIR PRODUCT, AND THERE CUSTOMER RELATIONS FOR NOT GETTING THIS RESOLVED. NEVER AGAIN SHALL I OWN ANOTHER FORD PRODUCT. BUYERS BEWARE, IF YOU PURCHASE A FORD, IT WILL LIKELY HAVE SAFETY ISSUES AND NO, THEY WILL NOT FIX IT FOR YOU. BY THE WAY, THE DOOR LATCH NEEDED TO FIX THE ISSUE IS MONOPOLIZED BY THE FORD MOTOR COMPANY. WHAT SEEMS TO BE A CHEAP FOREIGN MADE $5 PRODUCT IS A WHOPPING $186 FROM FORD. AGAIN, BUYER BEWARE. *TR
Structure, Dec 3, 2016
RIGHT REAR DOOR LATCH FAILED WHILE MAKING LEFT TURN SWINGING OPEN
Structure, Nov 23, 2016
PASSENGER DOOR WILL NOT LATCH. THE DOOR WILL NOT STAY SHUT AND IT OPENS EASILY. I WAS DRIVING ON THE FREEWAY AND THE DOOR OPENED WHEN I WAS BRAKING. THE DOOR ALSO OPENS BY ITSELF WHEN I MAKE LEFT TURNS. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I WAS TOLD I NEEDED TO PAY FOR IT OUT OF POCKET.
Structure, Nov 1, 2016
LATCH ON DRIVER'S SIDE DOOR THAT HAD BEEN REPLACED UNDER RECALL (FORD RECALL 15S16, NHTSA CAMPAIGN # 15V250000) FAILED AND CAUSED DOOR TO OPEN UNEXPECTEDLY WHILE DRIVING. I HAD TO PHYSICALLY HOLD THE DOOR TO KEEP IT SHUT IN ORDER TO GET THE CAR HOME AND THEN TO THE DEALERSHIP. I PROBABLY SHOULD HAVE HAD IT TOWED INSTEAD OF DRIVING IT. FORD FAILED TO REPLACE PART UNDER WARRANTY BECAUSE OF NUMBER OF MILES THAT HAD BEEN DRIVEN SINCE THE LATCH WAS REPLACED UNDER THE RECALL. FORD PART # USED TO REPLACE LATCH WAS FE8Z 5421813 C. *TR
Structure, Oct 23, 2016
REAR PASSENGER DOOR LATCH IS NOT WORKING. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE "DOOR IS AJAR" ALERT CAME ON. THERE WAS A CHILD IN THE BACK SEAT AT THE TIME.
Structure, Oct 16, 2016
8/15/15 VEHICLE WENT IN FOR REPLACEMENT/PAINTING OF TWO NEW FRONT DOORS DUE TO RUST AT INSIDE EDGES. TODAY 10/16/16, NOTICED PAINT BUBBLING AT THE EDGE OF THE HOOD IN THE SAME MANNER. BOTH AT AN AREA WHERE THE METAL IS "CRIMPED" AT EDGE.
Structure, Oct 11, 2016
PASSENGER SIDE DOOR LATCH WOULD NOT LATCH ALLOWING DOOR TO BE SECURELY SHUT. DOOR HAD TO BE TIED SHUT UNTIL REPAIRS COULD BE MADE. DEALER SAID IT WAS KNOWN DEFECT BUT CHARGED FOR REPAIR.
Structure, Oct 10, 2016
PASSENGER REAR DOOR LATCH WOULD NOT PROPERLY INTERLOCK, MEANING DOOR WOULDN'T STAY SHUT. THIS HAPPENED IN A STATIONARY POSITION WHEN I OPENED THE DOOR TO GET A PASSENGER OUT THEN I WENT TO CLOSE THE DOOR, HAVING THE DOOR BOUNCE BACK TO ME. TO NOTE: A RECENT RECALL WAS ADMINISTERED DUE TO FAULTY LATCHES AND I HAD IT REPLACED AT FORD IN FEB 2016... 8 MONTHS LATER ISSUE RESURFACED, NOT COOL.
Structure, Oct 8, 2016
THE PASSENGER DOOR LATCH STOPPED WORKING AND I HAD TO USE ROPE TO KEEP THE DOOR SHUT. THE SERVICE DEPARTMENT CONFIRMED THAT THE LATCH WAS INTERNALLY FAULTY AND WAS REPLACED AT MY EXPENSE.
Structure, Oct 7, 2016
THE REAR PASSENGER DOOR LATCH FAILED AGAIN, THE RECALL WAS PERFORMED 14 MONTHS AGO. THE DEALER REFUSED TO REPAIR IT UNDER THE RECALL. I TOOK THE CAR BACK AND IT IS PARKED IN THE GARAGE WITH THE BATTERY DISCONNECTED.
Electrical system, Structure, Oct 3, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE REAR DOORS WERE RE-OPENING INVOLUNTARILY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 80,000.
Structure, Sep 18, 2016
THE REAR PASSENGER DOOR WILL NOT SHUT AND I HAD TO HOLD IT CLOSE WITH A BUNGEE CORD. BILL UTTER FORD IN DENTON, TX. SAID THIS VIN WAS NOT INCLUDED IN THE RECALL AND THEY CHARGED ME TO FIX THE ISSUE. I WOULD LIKE TO BE REIMBURSED AND HAVE THE REMAINING DOORS FIXED. THIS VEHICLE NEEDS TO BE INCLUDED IN THE RECALL FOR THE FAULTY DOOR LATCH.
Structure, Sep 6, 2016
THERE REAR DOOR LATCH WILL NOT LOCK IN PLACE AT ALL, THEREFORE THE DOOR WILL NOT STAY CLOSED. THE DOOR OPENED ON ITS OWN WHILE GOING AROUND A CORNER.
Structure, Sep 6, 2016
THE REAR PASSENGER-SIDE DOOR LATCH BROKE, LEAVING THE DOOR JUST SWINGING OPEN AFTER THE VEHICLE HAD BEEN PARKED. WE TOOK IT TO A FORD DEALER, WHO LOOKED UP THE VIN AND FOUND THAT ANOTHER DOOR LATCH ON THIS VEHICLE HAD BEEN REPLACED PREVIOUSLY. I INVESTIGATED AND FOUND THAT THIS VEHICLE HAD BEEN RECALLED FOR DOOR LATCHES, AND THAT ALL 4 WERE TO HAVE BEEN REPLACED. HOWEVER, APPARENTLY ONLY ONE ON THIS VEHICLE WAS CORRECTED. WE HAD ONLY OWNED THE CAR FOR 2-1/2 MONTHS WHEN THIS HAPPENED, AND HAD NEVER BEEN ADVISED OF THE RECALL. I COMPLAINED TO FORD, AND WAS TOLD THE RECALL WAS CLOSED. SINCE THE RECORDS SHOW ONLY ONE LATCH WAS REPAIRED WHEN ALL WERE SUPPOSED TO BE, IT WOULD SEEM THAT I SHOULD GET REIMBURSED FOR THE LATCH I HAD TO FIX AS WELL AS GETTING THE OTHER 2 REPLACED. THIS IS A VERY DANGEROUS FLAW THAT COULD RESULT IN THE DOOR FLYING OPEN WHILE BEING DRIVEN!
Structure, Sep 1, 2016
RIGHT REAR PASSENGER DOOR CAME OPEN WHILE DRIVING.AS LATCH ASSEMBLY WAS FACULTY.
Structure, Aug 23, 2016
FRONT PASSENGER DOOR FAILS TO CLOSE. WILL NOT LATCH. HAPPENED WHEN VEHICLE WAS PARKED. HAD TO WRAP SEAT BELT AROUND IT TO GET IT TO THE DEALER FOR REPAIR. DEALER CLAIMS IT IS NOT UNDER RECALL.
Structure, Other or unspecified, Aug 22, 2016
ON FRIDAY 8/05/16 WHILE VEHICLE WAS IN MOTION IN A RESIDENTIAL AREA IN IMPERIAL, CA, THE FRONT DRIVERS SIDE DOOR OPENED. I ATTEMPTED TO SHUT THE DOOR MANY TIMES BUT WAS NOT SUCCESSFUL. I HAD TO PULL OVER AND DRIVE THE REST OF THE WAY HOME (TWO BLOCKS) HOLDING THE DOOR WITH ONE HAND. THE DOOR WILL NOT SHUT AND JUST SPRINGS BACK WHEN IT SHOULD HOLD SHUT. AFTER A SEARCH ONLINE I DISCOVERED THIS IS A SAFETY RECALL FOR MY CAR, WHEN I CALLED MY LOCAL FORD DEALERSHIP TO REPORT IT AND TAKE IT IN THEY STATED MY VIN NUMBER WAS NOT ON THE RECALL LIST AND I WOULD HAVE TO CONTACT FORD CO. I SPOKE WITH FORD CO. THEY INFORMED ME THAT I WOULD HAVE TO TAKE MY CARE IN FOR A "DIAGNOSTIC CHECK" SINCE I COULD NOT PROVE OVER THE PHONE SOMETHING WAS WRONG WITH MY VEHICLE. I ONCE AGAIN CONTACTED MY LOCAL FORD DEALERSHIP AND WAS TOLD TO HAVE MY CAR FIXED AND PAY $300 I WOULD BE ABLE TO HAVE IT READY THE FOLLOWING DAY BUT FOR A DIAGNOSTIC CHECK IT WOULD BE THREE WEEKS. I WAS ALSO TOLD I WOULD HAVE TO PAY PRIVATELY UNTIL FORD CO. ADDED MY VIN NUMBER TO THE RECALL LIST.
Structure, Aug 19, 2016
A RECALL HAS BEEN SENT REGARDING FAILING DOOR LATCHES THAT SHOULD BE REPLACED. I HAVE TRIED FOR APPROX. 2 MONTHS TO GET THE DEALER TO FIX THIS. THEY SAY THE PARTS ARE ON BACK ORDER, BUT I GET FORD MAILINGS THAT THE PARTS ARE AVAILABLE. I CANNOT GET ANY DEFINITIVE INFO FROM THE DEALER, DON BOHN FORD. I CONSIDER THE POTENTIAL OF A FAILING DOOR LATCH TO BE LIFE THREATENING AND AM NOT GETTING ANY RESPONSE FROM THE DEALER. I CALLED FORD CUSTOMER SERVICE AND THEY SAY THEY WILL GET BACK TO ME. THIS GOES UNRESOLVED.