2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: structure
179 reports, newest first. Show all
Structure, Aug 13, 2015
PASSENGER DOOR WILL NOT CLOSE OR LATCH. DOOR LATCH BREAKS AND DOOR WILL NOT REMAIN CLOSED / LATCH WHEN VEHICLE OPERATING AND OR NOT OPERATING. LATCH HAS BEEN REPLACED 3 TIMES UNDER FORD MOTOR COMPANY RECALL 15S16. THE DOOR MAY UNLATCH WHILE DRIVING AND OPEN AND RESULT IN INJURY.
Structure, Aug 11, 2015
THE DOOR LATCH ON MY REAR PASSENGER DOOR FAILED. THE DOOR WILL NOT LATCH AND STAY CLOSED. THERE IS A CURRENT RECALL ON MY CAR FOR THIS ISSUE. IN THE RECALL FORD SAYS THAT ALL LATCHES MUST BE REPLACED. OBVIOUSLY I HAVE DEFECTIVE PARTS IN MY CAR. THE DEALERSHIP TELLS ME THAT THEY WILL ONLY REPLACE THE BROKEN PART AND NOT THE OTHER THREE DOORS BECAUSE THEY DON'T HAVE ENOUGH PARTS. THAT IS NOT MY PROBLEM. MY PROBLEM IS BEING ABLE TO TRAVEL DOWN THE FREEWAY SAFELY AND NOT WORRY THAT MY DOORS ARE GOING TO FLY OPEN. IT'S UNETHICAL THAT FORD CAN KNOW THERE IS A SAFETY ISSUE AND NOT ADDRESS IT IN A TIMELY MANNER. I WONDER IF ANYONE IN THE FORD FAMILY IS DRIVING A CAR WITH DEFECTIVE DOOR LATCHES. I BET NOT.
Structure, Aug 10, 2015
THERE IS CURRENTLY A "SAFETY RECALL" # 15S16 FOR THE DOOR LATCH AND BROUGHT TO DEALERSHIP TO HAVE IT REPAIRED AND THE OTHER DOORS REPAIRED AS WELL SINCE IT UNLATCHED WITHOUT WARNING AND NOW UNDERSTAND THAT THIS MAY HAPPEN AT ANYTIME AND WE ARE FRIGHTENED TO DRIVE CAR ON HIGHWAY. THE DEALERSHIP INFORMED US THEY WILL ONLY REPAIR THE BROKEN DOOR ONLY. THIS IS A SAFETY RECALL AND IT HAPPENED TO ONE DOOR MEANING WE ARE NOW AT RISK OF HAVING IT HAPPEN AGAIN. WE DO NOT FEEL SAFE AT ALL DRIVING THIS CAR SINCE IT ALREADY HAPPENED. WOULD APPRECIATE IT IF SOMEONE FROM YOUR ORGANIZATION COULD CONTACT COUNTRY FORD IN HENDERSON, NEVADA AND TELL THEM TO REPLACE ALL THE DOOR LATCHES ON OUR CAR. THE CAR HAS BEEN AT THE DEALER SINCE JULY 30TH, 2015.
Structure, Jul 31, 2015
DRIVERS DOOR LATCH FAILED. THIS IS THE THIRD LATCH TO FAIL ON THE CAR. WE HAD BOTH PASSENGER SIDE DOOR LATCHES FAIL LAST YEAR, FILED A REPORT FOR BOTH. LATCH WAS REPLACED, NEW DESIGN DOOR LATCHES APPRENTLY UNTIL THE END OF THE YEAR.
Structure, Jul 10, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE DOOR OPENED AFTER THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Structure, Equipment adaptive/mobility, Apr 23, 2015
MY DASH DOOR INDICATOR LIGHT CAME ON AND AFTER CHECKING THE DOORS FOUND THE PASSENGER REAR DOOR HAD OPENED AND WOULD NOT CLOSE. AFTER TRYING SEVERAL TIMES TO CLOSE THE DOOR NO LUCK IT WOULD JUST SWING BACK AT ME. I HAVE EMAILED FORD TO GET INFO ON THIS PROBLEM BUT NO RESPONSE BACK. *TR
Structure, Apr 22, 2015
THE PASSENGER SIDE DOOR LATCH HAS STOPPED WORKING. THE DOOR CAN CLOSE BUT WILL NOT LATCH. TRIED LOCKING AND UNLOCKING, BUT LATCH STILL DOES NOT WORK. *TR
Structure, Apr 20, 2015
WIFE AND I GOT INTO THE CAR AND CLOSED THE DOORS AND BUCKLED UP. AS I WAS BACKING OUT OF THE DRIVE WAY THE PASSENGER DOOR OPENED UP. MY WIFE TRIED TO CLOSE THE DOOR BUT IT WOULD NOT CLOSE. I HAD TO WAIT OVER THE WEEKEND TO TAKE CAR TO DEALER FOR REPAIR. *TR
Structure, Apr 19, 2015
YESTERDAY, DRIVING ON A FREEWAY ACCESS ROAD, THE FRONT PASSENGER DOOR OPENED. AFTER STOPPING, FOUND DOOR WILL NOT LATCH CLOSED. TONIGHT THE WIFE WAS CLEANING HER STUFF FROM THE CAR SO I CAN TAKE IT TO THE DEALER TOMORROW AND NOW THE REAR PASSENGER DOOR HAS THE SAME PROBLEM. WILL NOT LATCH CLOSED. BEING THE WIFE'S CAR, THE PASSENGER SIDE DOORS GET VERY LITTLE USE. *TR
Structure, Apr 14, 2015
I WAS DRIVING MY CAR OUT OF MY APARTMENT PARKING LOT AND THE REAR PASSENGER SIDE DOOR SWUNG OPEN. I STOPPED RIGHT AWAY. I CHECKED THE DOOR LATCH AND IT WAS DOWN BUT WHEN I PUSHED THE DOOR TO SHUT IT WOULD NOT CATCH AND SHUT. *TR
Structure, Mar 18, 2015
OPENED PASSENGER SIDE DOOR TO REMOVE BELONGINGS FROM VEHICLE AND WHEN CLOSING DOOR IT BOUNCED BACK OPEN. ON INVESTIGATION THE LATCH WILL NOT STAY LOCKED IN PLACE SO DOOR CAN NOT BE PROPERLY CLOSED. *TR
Structure, Feb 23, 2015
TL*THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE METALLIC TAPE ON THE TRANSMISSION GEAR SELECTOR HAD PEELED OFF CREATING VERY SHARP EDGES AND CAUSING A LACERATION TO HIS RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Structure, Nov 13, 2014
PASSENGER DOOR OPENED WHILE DRIVING. BOTH DOORS WILL NOT STAY LATCHED. *TR
Structure, Oct 24, 2014
WITHIN 2 MONTHS TWO DOOR LATCHES FAILED AND HAD TO BE REPLACED. I WORRY ABOUT THE OTHER 2 NOW. I DON'T KNOW IF THEY WOULD FAIL WHILE DRIVING. BOTH HAPPENED WHEN I OPENED THE DOOR AND THEN COULD NOT SHUT IT. *TR
Structure, Oct 20, 2014
THE FRONT PASSENGER DOOR OF MY 2013 FORD FUSION WILL NOT CLOSE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THE DIAGNOSIS WAS FAILURE OF THE DOOR LATCH ASSEMBLY. THE PART IS ON BACKORDER AND I WAS TOLD THEY HAVE NO IDEA WHEN THE PART WILL BE SHIPPED. WHILE AT THE DEALER, THERE WAS ANOTHER 2013 FORD FUSION WITH THE SAME PROBLEM ON THE SAME DOOR AS MINE. I HAVE OWNED THIS CAR FOR ALMOST TWO YEARS AND THERE IS NO WAY A DOOR LATCH SHOULD FAIL THIS EARLY. THE TOTAL COST FOR THE REPAIR WILL BE $431. *TR
Structure, Oct 14, 2014
WHILE DRIVING IN A PARKING LOT THE REAR PASSENGER SIDE DOOR UN-LATCHED AND OPENED. EFFORT TO CLOSE THE DOOR WAS NOT SUCCESSFUL. WE SECURED THE DOOR CLOSE WITH A RATCH-TIE DOWN AND TOOK THE CAR IN FOR SERVICE. THE DEALER INDICATED THE DOOR LATCH SYSTEM NEEDED TO BE REPLACE FOR $400. *TR
Structure, Oct 14, 2014
WHILE DRIVING WITH CHILDREN IN THE BACK SEAT OF THE VEHICLE THE REAR PASSENGER DOOR BECAME UNSECURED. THE DOOR LATCH FAILED AND WOULD NOT RE-SECURE. THIS WAS THE SECOND INCIDENT ON THE SAME CAR IN LESS THAN 2 WEEKS. THE FIRST TIME THE FRONT PASSENGER DOOR WOULD NOT SECURE. THAT FIRST TIME FORD REPAIRED THE DOOR. WHILE PICKING THE VEHICLE UP AFTER THE REPAIR ANOTHER FORD FUSION OWNER WAS DROPPING OFF HIS VEHICLE WITH THE SAME ISSUE. THE SAME DEALERSHIP HAD ANOTHER FUSION IN A COUPLE DAYS EARLIER WITH THE SAME PROBLEM. THIS IS A SAFETY CONCERN. MY FAMILY WAS IN THE CAR WHEN THE DOOR FAILED. *TR
Structure, Sep 22, 2014
**THIS IS THE SECOND TIME THIS HAPPENED** THE LATCH ON THE FRONT PASSENGER DOOR FAILED. MY HUSBAND SHUT THE DOOR AT THE GROCERY STORE AND THE DOOR BOUNCED BACK, IT WOULD NOT LATCH. THIS IS NOT SAFE! WE WERE NOT DRIVING AT THE TIME OF INCIDENT BUT IF WE WERE THERE COULD HAVE BEEN AN AWFUL RESULT. OUR EXTENDED WARRANTY COVERED THE REPLACEMENT LATCH BUT WE WILL PROBABLY HAVE TO WAIT ANOTHER 3 DAYS FOR THEM TO ORDER THE PART AND FIX IT. THERE WAS NO RENTAL CAR ASSISTANCE PROVIDED AND THIS WAS OUR ONLY VEHICLE. **NOTE** THERE WAS ANOTHER LATCH ISSUE A MONTH PRIOR ON THE REAR PASSENGER DOOR WHICH I ALREADY MADE A SEPARATE REPORT FOR** *TR
Structure, Sep 22, 2014
THE LATCH ON THE REAR PASSENGER DOOR FAILED. I OPENED THE DOOR AND THEN SHUT IT AND THE DOOR JUST BOUNCED BACK. AT THE TIME MY FAMILY AND I WERE IN MIDLAND, TX AND HAD TO DRIVE ALL THE WAY BACK TO AUSTIN, TX (6 HOURS) WITH THE REAR DOOR TIED DOWN. THIS WAS VERY UNSAFE AS WE HAVE A 1 YEAR OLD SON THAT RIDES IN THE BACK SEAT. WE WERE NOT DRIVING AT THE TIME OF INCIDENT BUT IF WE WERE THERE COULD HAVE BEEN AN AWFUL RESULT. OUR EXTENDED WARRANTY COVERED THE REPLACEMENT LATCH BUT WE HAD TO WAIT 3 DAYS FOR THEM TO ORDER THE PART AND FIX IT. THERE WAS NO RENTAL CAR ASSISTANCE PROVIDED AND THIS WAS OUR ONLY VEHICLE. **NOTE** THERE WAS ANOTHER LATCH ISSUE A MONTH LATER ON THE FRONT PASSENGER DOOR WHICH I WILL MAKE A SEPARATE REPORT FOR** *TR
Electrical system, Structure, Aug 27, 2014
FRONT PASSENGER DOOR LATCH FAILED. DOOR WOULD NOT LOCK. DROVE CAR TO DEALERSHIP. CURRENTLY STILL THERE, DOOR LATCH WAS ORDERED, WAITING ON REPAIR TO BE COMPLETED. THIS IS OUR SECOND DOOR LATCH FAILURE IN LESS THAN TWO MONTHS. FIRST FAILURE WAS THE REAR PASSENGER DOOR LATCH. COMPLAINT WAS FILED FOR THAT AS WELL. *TR
Seat belts, Structure, Seats, Aug 27, 2014
REAR SEAT WAS FOLDED DOWN, REAR CENTER SEAT BELT LOCKED ITSELF IN THE RETRACTED POSITION. REAR SEAT, DRIVER SIDE, WOULD NOT GO BACK UP DO TO CENTER BELT BEING LOCKED. TOOK CAR TO DEALERSHIP, REAR CENTER SEAT BELT WAS REPLACED. *TR
Structure, Latches/locks/linkages, Aug 18, 2014
THE FRONT PASSENGER DOOR OPENED AND WOULD NOT CLOSE. THE PLASTIC LATCH ASSEMBLY FAILED TO SECURE THE FRONT PASSENGER DOOR. THE DEALERSHIP SERVICE DEPARTMENT WAS CONTACTED IMMEDIATELY. ADVISED BY SERVICE MANAGER TO WRAP SEAT BELT AROUND HANDLE OF DOOR AND FASTEN TO SECURE DOOR IN ORDER TO DRIVE THE VEHICLE TO THE DEALERSHIP TO ADDRESS ISSUE. THE DEALERSHIP SERVICE DEPARTMENT NOTE DESCRIBES THE ISSUE AS AN "INSUFFICIENT LATCH". THE CAUSE NOTED IN THE SERVICE DEPARTMENTS REVIEW WAS THAT THE LATCH ASSEMBLY "DOES NOT OPERATE PROPERLY". THE CORRECTIVE ACTION DOCUMENTED AND COMPLETED BY THE DEALERSHIP SERVICE DEPARTMENT WAS TO REMOVE AND REPLACE THE FRONT PASSENGER DOOR LATCH ASSEMBLY (PART # FMC BE8Z 5421812 B / NOTE: INSF DESCRIPTION: LATCH). *TR
Structure, Latches/locks/linkages, Aug 9, 2014
IN OCTOBER 2012 I PURCHASED A 2013 FORD FUSION SE 1.6L ENGINE WITH ECO BOOST, WHICH NOW HAS APPROXIMATELY 26,000 MILES ON IT. THE LEFT SIDE HOOD LATCH IS NOT FUNCTIONING PROPERLY PREVENTING THE HOOD FROM LATCHING SECURELY ON THAT SIDE. IT IS A SIGNIFICANT CONCERN FOR ME THAT THE HOOD MAY RELEASE IN FULL WHILE THE VEHICLE IS IN MOTION. THE OVERALL SAFETY OF THIS VEHICLE BECOMES OF GREATER CONCERN TO ME GIVEN THIS RECENT ISSUE IN LIGHT OF THE THREE PRIOR SAFETY RECALLS ON THIS SPECIFIC FUSION MODEL. *TR
Structure, Jun 13, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THE SHIELD DEFLECTOR WAS LOSE FROM THE BOTTOM OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CHIMP MONKS WERE EATING THE SHIELD DEFLECTOR AND AS A RESULT, IT NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 9,647.
Structure, Apr 14, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID, THE CONTACT STATED THAT THE OVER HEAD PASSENGER SIDE HANDLE BROKE AFTER USING IT FOR SUPPORT TO GET OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE HANDLE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,626 AND THE CURRENT MILEAGE WAS 19,000.