2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: structure
78 reports, newest first. Show all
Structure, Mar 31, 2026
Driver side rear door handle broke off!
Structure, May 16, 2025
Driving down the road and the trunk popped open on its own. It has happened multiple times while driving. The trunk will just open up on its own without pushing the button or anything.
Structure, Aug 28, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and being inspected, the mechanic observed that the sway bar was not properly bolted. The vehicle was diagnosed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,129.
Structure, Aug 10, 2023
When I went to unload groceries from my 2014 Ford Fusion SE, the Driver side Rear door did not latch closed. Despite not latching, the warning that the door was open did not come on. I read that there was a recall back in 2020 for a similar issue in states that were subjected to warmer temperatures. I have not yet gotten the issue inspected but will be taking the car to a mechanic. NHTSA is welcome to inspect my car if given enough notice.
Structure, Jul 16, 2023
The driver's side door stopped latching today. Obviously, driving a car with a door that does not latch is a serious issue!
Structure, Dec 10, 2022
Trunk continues to unlatch and open on its own. It pops open when driving or parked and if vehicle is in motion causing things to fly out of trunk and hit other cars. I have had professionals look at it and it still doesn’t work. The trunk open indicator on the dash always clicks, lights up, and says trunk ajar.
Structure, Apr 21, 2022
Trunk opens while vehicle is in motion. Warning light will alert me the trunk is open but it has happened twice over the last week. My knee cannot reach the trunk open button and the key is a fob with a flip out key, so there is no way to have accidently hit the button on the fob while in motion. Nothing in the trunk is high enough to accidently pull the emergency latch.
Electrical system, Structure, Engine, Dec 28, 2020
BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.
Structure, Aug 12, 2020
I RECEIVED A WRITTEN NOTICE FROM FORD CORPORATE THAT MY VEHICLE WAS SUBJECT TO A RECALL CONCERNING DOOR LATCH SPRINGS. IT DIRECTED ME TO RECORD THE MODEL NUMBER OF EACH OF THE FOUR DOOR LATCHES. THIS I DID AND WAS FURTHER DIRECTED TO GO ONLINE TO WEB SITE TO RECORD THE NUMBERS. THE WEB SITE DOESN'T EXIST AND WHEN YOU GO THERE YOU GET A FAULT 404. WHEN I THEN CALLED MY LOCAL DEALER,FORD COUNTRY IN HENDERSON, NV THEY MADE ME AN APPOINTMENT FOR THEM TO CHECK THE LATCHES. WHEN I ARRIVED AT THE APPOINTED TIME, I WAS TOLD THAT I MUST LEAVE THE VEHICLE OVER NIGHT AS THERE WERE 18 OTHER VEHICLES AHEAD OF ME. WHY WOULD A DEALERSHIP SCHEDULE 19 VEHICLES AT THE SAME TIME FOR A VISUAL INSPECTION WHICH TOOK ME LESS THAN 15 MINUTES TO PERFORM?
Structure, Jul 29, 2020
I ATTEMPTED TO HAVE MY CAR REPAIRED UNDER RECALL 20V331 AND THE DEALER SAID THAT "THE RECALL IS FOR DOOR LATCHES THAT ARE NOT AVAILABLE YET". I WAS INFORMED THAT THERE IS NO TIMELINE FOR WHEN THE PARTS WILL BE AVAILABLE. THE RECALL SAYS THAT THIS IS TO VERIFY THAT WORK DONE ON 15S16 OR 16S30 WAS DONE CORRECTLY. WHAT IS THE POINT OF A RECALL IF THE COMPANY WON'T FIX THE PROBLEM?
Structure, Jul 3, 2020
THE PASSENGER DOOR SWUNG OPEN AS I WAS DRIVING. THEN ONCE I STOPPED THE DOOR WOULD NOT CLOSE WHEN I TRIED CLOSING IT. *TR
Structure, May 29, 2020
IN SEPTEMBER 2019, DURING COMMUTE DRIVING THE BACK DOOR FROM THE DRIVERS SIDE SUDDENLY OPENED AND DID NOT CLOSE AGAIN. AT THE CAR SHOP, I WAS ADVISED THAT A MANUFACTURING ERROR IN THE LATCH DOOR WAS THE CAUSE. I FIXED IT AND I DO WANT A REFUND OF THE EXPENSES INCURRED. *TR
Structure, May 29, 2020
FAILURE TO LATCH DOORS. IN AUGUST 2019 DRIVERS DOOR OPENS DURING DRIVING AND DID NOT CLOSE. SINCE A YEAR BEFORE THIS HAPPENS IN PASSENGERS DOOR AND DUE TO THE DIFFICULTIES OF GETTING MY MONEY BACK FROM VIVA FORD, I DECIDE TO FIX IT. HOWEVER, IN MAY,2020 THE SAME FAILURE HAPPENED IN BACK DRIVER SIDE DOOR. I FIXED IT BUT I WANT A REFUND OF THE EXPENSES I HAD INCURRED. *TR
Structure, Latches/locks/linkages, Other or unspecified, May 28, 2020
THE FRONT PASSENGER CAR DOOR WILL NOT LOCK IN PLACE THE LATCH SEEMS TO BE BROKE AND NOTHING WAS DONE TO IT OUT OF THE NORM SO I HAVE NO CLUE WHY BUT IT IS A SAFETY HAZARD BECAUSE I CAN'T DRIVE WITH THE PASSENGER SIDE DOOR OPENING AND CLOSING AS I BLOW THROUGH THE WIND THE VEHICLE WAS STATIONARY WHEN THE DOOR WOULD NOT CLOSE I WAS AT A 7 ELEVEN PARKED WHEN MY FRIEND CAME BACK TO THE CAR IT WOULD NOT STAY CLOSED. *TR
Electrical system, Structure, Engine, May 8, 2020
MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR
Structure, May 6, 2020
THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. *TR
Structure, Apr 24, 2020
PARKED VEHICLE. OPENED REAR DRIVER SIDE DOOR TO REMOVE ITEMS. CLOSE DOOR, AND WOULD NOT LATCH. MULTIPLE ATTEMPTS TO CLOSE AND LATCH. STILL WOULD NOT SECURE CLOSED. HAD A INDEPENDENT GARAGE REPAIR UNDER EXTENDED WARRANTY.
Structure, Apr 16, 2020
MY BACK DRIVERS SIDE DOOR LATCH CAME OPEN WHILE DRIVING. I WAS DRIVING ON A HIGHWAY. THE DOOR WOULDN'T STAY CLOSED AND HAD TO REPLACE MY DOOR LATCH ACTUATOR.
Structure, Apr 13, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO PULL OFF OF THE ROADWAY, THE FRONT DRIVER'S SIDE DOOR SWUNG OPEN. THE VEHICLE WAS TAKE TO AN UNKNOWN FORD DEALER, LOCATED IN BRADENTON, FLORIDA, WHERE IT WAS STATED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Structure, Mar 26, 2020
ON 6/29/17 I HAD A RECALL FOR THE DOOR LATCHES THEY WERE ALL REPLACED, I HAD 42,984 MILES, IN 2019 UNTIL NOW 2020 I HAVE COMPLAINED ABOUT MY DRIVER DOOR NOT LATCHING AND THE " DRIVER DOOR AJAR" MESSAGE APPEARS ON THE DASH I HAVE HAD A COUPLE OF TIMES WHERE I WAS DRIVING AND HAD TO PULL OFF TO CLOSE THE DOOR I TOOK IT A MONTH AGO WITH THIS COMPLAINT , BUT OF COURSE THEY COULDN'T DUPLICATE THE ISSUE, SO I CALLED A FORD REP CUSTOMER SERVICE, SHE SAID YOU HAVE TO TAKE IT TO THE DEALERSHIP I SAID I DID SEVERAL TIMES BUT IT DOESN'T DO IT FOR THEM, WELL NOW I SEE 2014 FORD FUSION IS HAVING ANOTHER RECALL FOR THE DOOR LATCHES BUT MINE ISN'T ONE OF THEM FOR THE RECALL, IT SHOULD BE BECAUSE I AND WHOEVER DRIVES MY CAR ARE IN DANGER OF THE DOOR FLYING OPEN AND SOMEONE FALLING OUT , SO I FEEL MY CAR SHOULD BE RECALLED AGAIN FOR FAULTY LATCHES
Structure, Mar 16, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ON THREE SEPARATE OCCASIONS, A DOOR LATCH FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TWICE, WHILE THE REAR PASSENGER DOOR ALSO EXPERIENCED A FAILURE. THE CONTACT TOOK THE VEHICLE TO POWER FORD LOCATED AT (1101 MONTAO RD NE, ALBUQUERQUE, NM 87107) AND THE VEHICLE WAS REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) WITH THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,800.
Structure, Jan 29, 2020
IN A PREVIOUS RECALL FOR CERTAIN FOR FUSIONS MANUFACTURED FOR 2013 MODEL YEAR TO 31-OCT-2013. WE FIND THAT THE EXACT ISSUE/PROBLEM FOR WHICH THE FUSION WAS RECALLED IS EFFECTING OUR 2014 IN THE SAME EXACT WAY. *DT*JB IN ALL OF THE AFFECTED VEHICLES, THE DOOR LATCHES HAVE A PAWL SPRING TAB THAT MAY BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WHEN WE CALLED OUR LOCAL FORD DEALERSHIP WE WERE DIRECTED TO CALL FORDS CUSTOMER SOLUTIONS DEPARTMENT. WE WERE INFORMED OUR VEHICLE DID NOT HAVE THAT RECALL AND NOTHING COULD BE DONE IN LUE OF FIXING OUR ISSUE BY REPLACING THE DOORS LATCH. OUR PARTICULAR DOOR EFFECTED IS THE RIGHT, PASSENGER REAR. WE DID HAVE THE ISSUE REPAIRED BY A LICENSED AUTO SHOP. BUT THE FACT THAT THE SAME ISSUE, WHICH HAD A RECALL BY FORD, WAS TURNED DOWN AND NOT EVEN SUGGESTED TO HAVE A DEALERSHIP LOOK AT THE ISSUE AND REPORT BACK TO FORD CUSTOMER SOLUTIONS A COMPLETE INFORMED REPORT TO UNDERSTAND THE ISSUE AT HAND WOULD BE THE LEAST THEY COULD DO WITH REGARDS TO THE CUSTOMERS SAFETY. THE CURRENT RECALL CLEARLY EFFECTS MORE VEHICLES THAN FORD HAS EXPECTED. THIS IS WHY WE ARE REPORTING THIS ISSUE.
Structure, Jan 3, 2020
THE PASSENGER DOOR WONT LATCH ON. I OPENED IT TO GET OUT AND AS I CLOSED THE DOOR IT STAYED OPEN, I TRIED AGAIN AND IT DID NOT WANT TO WORK, I FIGURED THE LATCH MIGHT OF GONE BAD AND I CHECKED AND SEVERAL FUSION HAD RECALLS FOR THIS BUT MINE DID NOT.
Steering, Power train, Structure, Dec 1, 2019, crash
ITS BEEN 3 YEARS SINCE I HAVE HAD MY CAR AND I HAVE NOT BEEN NOTIFIED BY FORD THAT I HAVE A RECALL. NOT BY PHONE, EMAIL, OR EVEN IN PERSON. THE ONLY REASON I KNOW I HAVE THREE IS BECAUSE OF MY FAMILY MEMBER WHO NOTIFIED ME. I HAVE CALLED MULTIPLE FORD DEALERSHIPS TO COMPLAIN AND GET IT FIXED BUT THEY DON'T SEEM TO WANT TO HELP. EVERY TIME I GO OR CALL THEY TAKE MY NUMBER AND THAT IS IT. SO I JUST KEEP GOING TRUSTING THEY WILL CALL ME BACK. AND THIS WEEK MY CAR STARTS TO HAVE TROUBLES AND MY TRANSMISSION HARD SHIFTS INTO SECOND GEAR AND I DAMAGE THE FRONT AND BUMPER OF MY CAR. I TOOK IT TO MY LOCAL MECHANIC AND HE SAYS THE PROBLEM COMES FROM THE RECALLED PART. AND NOW MY CAR IS PARKED UNTIL I CAN GET IT FIXED AND I HAVE CALLED FORD AND THEY WONT HELP.
Structure, Nov 6, 2019
THE REAR PASSENGER DOORS LATCH WILL NOT WORK THE KEEP DOOR CLOSED. I JUST GOT HOME FROM TOWN AND UN BUCKELED MY 4 YR OLD DAUGHTER AND WHEN I WENT TO CLOSE THE DOOR IT WOULDNT STAY SHUT. THE HAPPEND AROUND AROUND 3:50 PM ON 11/07/2019 I WILL BE TAKING IT TO OUR LOCAL FORD DEALERSHIP TOMORROW MORNING