2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: engine
319 reports, newest first. Show all
Engine, Aug 31, 2022
While I was driving home from work my car shortly turned off while I was on the freeway. Luckily it turned back on in time that nothing happened. A couple days later while driving home from work my car started violently shaking while driving since then I did not drive the car and took it to a mechanic for inspection. Soon inspection they found a Cylinder #2 misfire resulting in the need to replace entire engine. Car has 67,000 miles and has been kept in great condition. There is no reason for the engine to be breaking at 67,000 miles. I will now be paying about $8,000 for a new engine on a car that originally cost me $12,000. I have only had this car for 3 years. I am aware that the 2016 model of my car had a recall on the engine for a similar issue and I believe the 2015 should be recalled as well. Not only is a faulty engine a huge expense for the owner, it’s also a huge safety concern for the driver and other drivers on the road.
Engine and engine cooling, Aug 30, 2022
The contact owns a 2015 Ford Fusion. The contact stated while her son was driving at various speeds, the vehicle hesitated and shook upon depression of the accelerator pedal. The contact also stated that white smoke was coming from the engine but was uncertain if any warning lights were illuminated. The contact's husband inspected the vehicle and discovered a coolant leak inside the engine; however, he was unable to determine where the coolant leak was going. One day while her son was driving the vehicle, the failure worsened and the vehicle was towed to the residence. The dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Engine, Aug 3, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH and approaching a stop sign, the check engine warning light illuminated and he saw white smoke coming from the exhaust pipe. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was repaired. The contact drove to the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
Engine and engine cooling, Aug 2, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the message “Vehicle Overheating" was displayed and the vehicle stalled. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the long block and the engine needed to be replaced. The dealer also informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 82,000.
Engine and engine cooling, Jul 27, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power with the low coolant warning light illuminated. Moments later the “Low Power Mode" message displayed and the vehicle decelerated to approximately 5 MPH. The vehicle was later towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 111,000.
Electrical system, Service brakes, Engine, Jul 11, 2022
The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working
Engine, Jul 6, 2022
The block is cracked causing coolant to intrude into it. This intrusion is causing engine to perform poorly and has a hard time getting up to speed which could result in getting rear ended...especially on the interstate. It could also cause engine to overheat leaving us stranded on the side of the road. Ford is aware of this problem and has even redesigned the block but there is no recall for it. I have not drove the car to have it inspected but spoke with a dealership over the phone about what my car was doing and they knew exactly what the issue was. My car started off idling roughly followed by a P0301 (cylinder 1 misfire). This started a few months ago...changed out the spark plug and problem went away for a while but last week we got a message saying engine coolant was overheated. We no longer feel safe driving it anywhere.
Exterior lighting, Engine, Jun 28, 2022
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Additionally, the brake lights remained on continuously even after the vehicle was turned off. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Power train, Engine, Jun 28, 2022
The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.
Engine, Jun 23, 2022
This garnish purge valve near my engine constantly has issues. It usually cause warning light on and cannot start my engine
Engine and engine cooling, Jun 17, 2022
The contact owns a 2015 Ford Fusion. The contact stated that while driving the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine cylinders were faulty causing coolant to leak into the engine. The vehicle was towed to the local dealer who confirmed the original diagnosis and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.
Engine and engine cooling, Jun 15, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated and the vehicle started to shake abnormally. The contact pulled over because the vehicle failed to exceed 40 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant was leaking into the spark plug cylinders. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure. The contact was informed that the vehicle was not under recall and that the repair would be an out-of-pocket expense. The failure mileage was 73,000.
Engine, Jun 7, 2022
The car began to sputter when cold starting and after a couple of days the check engine light came on. I took the car to the dealership and they said the coolant system leaked into engine causing a cylinder to misfire. This resulted in the engine block cracking and was replaced. This was confirmed by two separate repair centers including a Ford dealership. There is currently a class action lawsuit because of this problem happening with Ford Ecoboost engines.
Other or unspecified, Engine, Fuel/propulsion system, May 11, 2022
I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.
Engine, Apr 28, 2022
The contact owns a 2015 Ford Fusion. The contact stated while her husband was driving 20 MPH, the vehicle started shaking. While the driver was depressing the accelerator pedal the vehicle failed to accelerate while the RPM continued to rise. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that coolant was leaking into the engine. The mechanic was able to reset the computer but continued to experience failure. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 128,325.
Engine, Apr 19, 2022
2015 1.5L Ecoboost misfiring/running rough/coolant level low. While driving highway speeds engine began to lose power and shutter ultimately shutting down causing significant lose of braking and steering. Prior to this incident the check engine warning light came on and after having it scanned, code 0302 (misfire in cylinder #2) had caused the warning light. I replaced all four coil packs and cleaned the spark plugs because they only had about 30k miles on them from recently being routinely replaced. Light came on again when this incident occurred and once the vehicle was able to be scanned again it displayed codes: P0300 (random misfire), P0301 (misfire in cylinder #2), P0304 (misfire in cylinder #4) and P1450 (unable to bleed fuel tank vacuum). The car is no longer able to be driven. As soon as I started researching online what the issue could be it became very apparent that I was not the only individual(s) to encounter this exact same problem. After spending hours upon hours reading all of the reports involving Ford and the 1.5L Ecoboost, I assumed that my troubles were over. However, that was not and still isn't the case. Ford has admitted to a "design flaw" in the engine block of the 1.5L and even redesigned it. They also issued a number of TSB's (Technical Service Bulletin) detailing the symptoms, solution and parts. What they did not and to date have not done is issue a recall or offer to repair the thousands of engines that are affected by their "design flaw". I rely solely on my 2015 Fusion to commute to and from work in order to make a living. I still owe $4,807.18 on the car, following the TSB it will cost another est. $6-$8k to repair, but the problem I am facing now is I can't get to and from work to earn a living because the 2015 Ford Fusion 1.5L Ecoboost is not able to be driven due to "coolant intrusion". WHY ARE MANUFACTURERS ALLOWED TO FATTEN THEIR WALLETS BY CHEATING CONSUMERS AND NOT HELD ACCOUNTABLE FOR THEIR ACTIONS???
Engine, Fuel/propulsion system, Apr 18, 2022
Coolant leak into the cylinders. Car overheating due to low coolant.
Power train, Electrical system, Engine, Mar 30, 2022
This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.
Vehicle speed control, Engine, Fuel/propulsion system, Mar 23, 2022
As I was driving, it felt as if my car had turned off or had no fuel, but no engine lights came on and i had fuel in my tank. Also all my electrical stuff stayed on, only lost power on the accelerator. My safety and others safety was put at risk because there were no warning signs i just had no "Go power" and no one around me knew my car had no power which could lead to an accident, serious injury or death; if on highway traveling at high speeds and it randomly dies. I took my car to a mechanic and they stated everything was perfectly fine they did a full diagnostic and the computer didn't show any errors in operation. This happened 3 times in one day at random times, i could put the car in park and re-start and it ran fine. however i did have to hold the key forward longer for the engine to turn over.
Fuel system, Gasoline, Engine, Mar 3, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving at 25 MPH, the vehicle stalled. The contact did not notice any warning lights on the first failure, but in subsequent failures the check engine warning light illuminated. The contact stated that additionally there was a suction noise that started coming from the fuel cap when the vehicle would stall. The contact took the vehicle to the local dealer, where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.
Engine, Feb 14, 2022
Answer 1 engine and yes it is Answer 2 my car well driveing down the high way went in to limb mode and shut down Answer 3 yes ford dealer 2 diffrent times Answer 4 sudden and the light came on that said coolent over temp car in limb mode
Engine, Jan 31, 2022
The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the oxygen sensor replaced. The contact stated that the oxygen sensor had been replaced four times previously however, the failure recurred. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 76,000.
Engine, Jan 14, 2022
The check engine light came on and I immediately took it to the local Hunt Ford dealer. Upon inspection, there was leaking of coolant into the cylinders and now the engine has to be replaced. The total cost for repairs is approximately $8300. I'm told that the problem has been corrected in the new engines. After talking with Ford Service and a local car repair shop in Franklin, KY, I learned that this is a common problem with Fusions and Escapes and both have replaced many motors. Unfortunately, my car has not been recalled nor was I made of the widespread problem through Ford (my engine is a 1.5-liter EcoBoost 4-cylinder engine). I have done further research into the matter and I'm shocked and disappointed that Ford has not been transparent with consumers about this matter. I have taken immaculate care of my car, serviced it routinely, and always quickly responded to recalls. Now that I know more about the faulty engine, I do recall some random symptoms such as the car loosing a bit of power, smoke out of the exhaust, and the car shaking when started in the morning and having to restart it. All of the symptoms were random and did not consistently happen so I really didn't think much about it. I have a call into Ford's Customer Care Team and they are checking into the matter further. I noticed there's a class action lawsuit filed in Delaware about the engine problem. The firms representing the plaintiffs are Berger Montague PC and Capstone Law APC. I'm thankful that this issue did not put me in arm's way or the safety of others were put at risk.
Power train, Engine, Jan 5, 2022
The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flasher on in traffic on a major road, the car would start up and wouldn't go over 15 mph and continued to stall. I called dealer and they gave me the number to the towing company they use. The car was towed back to dealership. The Ford dealer is charging me $5,000 for short block replacement. They did file a complaint with Ford Motor Co. Customer Relationship Center and they stated the dealer had opened a case by no programs in place for assistance. The dealer is telling the consumer this occurred due to a Ford design flaw. If this is a Ford design flaw this should be a recalled item.
Engine, Dec 11, 2021
The Car is making a sloshing sound in the engine, runs hot and will lose power due to overheating. This happen to me, forcing me to exit off the interstate (thank goodness I was near an exit). The check engine light also came on. Once the car cooled down (approx 45min) I was able to street drive home and have never been able to drive the car since. The code the car displayed once checked was P302/P1299. After looking online discovering a manufacturing defect from Ford causing coolant intrusion with this vehicles engine, I then got the vehicle towed to the dealership thinking the TSB (technical service bulletin) would cover the repairs needed (new engine long block) but it does not per Ford. The dealer gave me an invoice for the repair of over $8,500. The engine (1.5L, 2.0L) has several TSB's because for this issue from Ford but NO recalls to replace the engine. There are multiple years and models affected (2014-2019, Fusion, Edge, MKZ). I currently have a car that I can't drive and can't get any help from Ford to resolve the manufacturing defect. I hope you all can provide some help by encouraging Ford to recall the engines.