2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: engine
319 reports, newest first. Show all
Engine, Jan 22, 2021
WHILE DRIVING ON THE INTERSTATE MY CONTROL PANEL STARTED THROWING AN ALARM OF ENGINE TEMP HIGH. IT WOULD GO OFF THEN BACK ON SEVERAL TIMES. ABOUT 15-30 MINS HEADING HOME THE ENGINE LIGHT CAME ON AND CUT POWER TO THE ENGINE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LIFE OF THIS CAR. FIRST TIME FORD REPLACED THE ENGINE. THIS TIME THEY SAY THAT ITS NOT UNDER WARRANTY AND WANT ME TO REPLACE IT AGAIN. THE LIFE OF THIS NEW ENGINE IS LESS THAN 2 YEARS OLD AND LESS THAN 12000 MILES ON IT. COOLANT LEAKING INTO THE ENGINE. THIS IS A SERIOUS ISSUE THAT IS GOING TO GET SOMEBODY KILLED IF IT HASN'T ALREADY!
Engine, Jan 22, 2021
IN 2019 I HAD AN OVER TEMP WARNING POP UP. AFTER TAKING TO DEALERSHIP FOUND IT TO BE A COOLANT LEAK IN CYLINDER 2. SINCE IT WAS UNDER WARRANTY FORD REPLACED THE ENGINE. LESS THAN 2 YEARS LATER WITH THE NEW ENGINE THE SAME ISSUE IS HAPPENING AGAIN, BUT IS NO LONGER UNDER WARRANTY AND THEY WANT ME TO PAY TO REPLACE. THIS HAS NOT ONLY HAPPENED TO ME, BUT THERE ARE COUNTLESS OTHERS WITH THE SAME ISSUE. I WAS DRIVING ON THE INTERSTATE GOING ABOUT 65-70MPH WHEN THE POWER WAS SHUT DOWN TO MY ENGINE AND COULD HAVE KILLED ME.
Engine, Jan 16, 2021
I PURCHASE A 2015 FORD FUSION SE WITH 119,00 MILES GREAT CONDITION CAR... THE CAR WILL MOT START... I'VE TOWED THE CAR TO MECHANIC SHOPS WHERE THEY INFORMED ME THAT I NEED TO REPLACE MY ENGINE. IN DISBELIEF I TOLD THE CAR TO ELDERLY FORD DEALERSHIP IN TROY, MI WHERE ARE THEY NOTIFIED ME THAT I NEEDED TO REPLACE MY ENGINE BECAUSE COOLANT WAS LEAKING INTO MY ENGINE AND THE REPAIRS WILL COST MEV$7500 THEY'VE DONE TWO DIAGNOSTIC TEST WERE THEY FIND FAULT IN FORD! I NEED TO RESOLVE THIS MATTER
Engine, Dec 19, 2020
ENGINE WAS REPLACED IN SEP OF 2019 DUE TO COOLANT INTRUSION INTO ONE OF THE CYLINDERS. RICART FORD REPLACED IT DUE TO IT BEING COVERED BY AN EXTENDED WARRANTY. NOW 14 MONTHS I GET MY FUSION BACK FROM AN OIL CHANGE TO FIND MY COOLANT COMPLETELY EMPTY. TOOK MY CAR BACK INTO FORD AND WAS TOLD I HAVE COOLANT INTRUSION AGAIN AND THAT MY ENGINE NEEDS REPLACED A SECOND TIME.
Engine, Dec 1, 2020
THIS MORNING I GOT AN ENGINE COOLANT OVER HEAT MESSAGE AND MY CAR OVER HEATED IN A DRIVE LESS THAN 10 MINUTES IN COLD WEATHER. COOLANT WAS CHECKED A FEW DAYS AGO AND LEVELS WERE GOOD. I CHECKED AFTER GETTING THE MESSAGE AND COOLANT TANK WAS COMPLETELY EMPTY. THERE WAS NO VISIBLE LEAK WHERE I HAD PARKED. READING ON TO POSSIBLE PROBLEMS ONLINE, I READ THAT THIS IS A SERIOUS AND KNOWN ISSUE. MY VEHICLE HAS ALWAYS BEEN SERVICED ON SCHEDULE AND THIS IS NOT NORMAL. 12-1-2020
Engine, Nov 27, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC PERFORMED A DIAGNOSTIC TEST AND FOUND A MISFIRE ON CYLINDER NUMBER 2. THE CONTACT REPLACED THE SPARK PLUGS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC TO BE DIAGNOSED. THE FAULT CODE INDICATED A MISFIRE ON CYLINDER NUMBER 2. THE IGNITION COIL WAS REPLACED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT THEN TOOK THE VEHICLE TO GULLO FORD OF CONROE (925 I-45 S, CONROE, TX 77301 (630) 539-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A COOLANT AND LEAK AND THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Other or unspecified, Engine, Fuel/propulsion system, Nov 25, 2020
8/15/2019 MY SON TOOK MY CAR TO AUTO CLINIC OF BOCA RATON INC.=COMPUTER DIAGNOSTIC SCAN, NO CHARGE=REPLACED CYLINDER TO IGNITION COIL-TOTAL WAS $90.95(12MONTH OR 12,000MILES LIM. WARTY.). ON 10/24/2019 MY SON TOOK MY CAR TO THE GRAYCO FORD OF DELRAY BEACH FOR RECALLS. ENGINE LIGHT WAS BACK ON,THEY WANTED $TO FIND OUT Y THE LIGHT WAS ON. SO MY SON LEFT &ON HIS NEXT DAY OFF HE TOOK THE CAR BACK TO THE AUTO CLINIC AGAIN. THEY DID A DIAGNOSTIC SCAN=FREE&THIS TIME=REPLACED CYLS.1,3&4 IGNITION/COILS= $272.85 THIS TIME MILEAGE IN & OUT WAS 53,473. MY SON MILEAGE IN FOR MY CAR AT GRAYCO FORD OF DELRAY BEACH WAS 54,824 ON 10/24/19. MOTOR WAS UNDER WARRANTY UP UNTIL 60,000 MILES. SO I DON'T UNDERSTAND WHY THEY WOULDN'T OF LOOKED AT THAT CHECK ENGINE LIGHT OR THE MOTOR OF MY CAR FOR MY SON WHO WAS AWAY AT COLLEGE IN FLORIDA FOR 3YRS. I BOUGHT THAT CAR IN ORDER FOR HIM TO GO TO FLORIDA AND WORK AND GO TO SCHOOL LYNN UNIVERSITY TO GET HIS MASTERS DEGREE AT 23 YEARS OLD. I THOUGHT I BOUGHT A SAFE VEHICLE FOR HIS TRAVELS. MY SON GOT HIS NORMAL OIL CHANGE OF EVERY 3 MONTHS ON 4/15/20@1:03PM. ENGINE LIGHT ON AFTER HE LEFT SO HE TOOK IT TO THE AUTO CLINIC AGAIN @2:05 THEY REPLACED SPARK PLUGS FOR $58.44 MILEAGE IN 58,325 IN AND OUT. HE MOVED HOME TO OH THE CHECK ENGINE LIGHT ON AGAIN! I TOOK IT TO CLASSIC,MENTOR OH THEY TELL ME MY FORD ENGINE HAS A PROBLEM SOMETHING WARPS INSIDE A CHAMBER AND LETS COOLANT GO INTO THE MOTOR! THEY WANT $5200 TO FIX IT. I CALLED FORD&IT'S 2000 MILES OUT WARRANTY. THEY SAID CAN'T/WON'T HELP W/ THIS WELL-KNOWN PROBLEM FOR 2013-2019 FUSIONS! I TALKD TO THE GRAYCO FORD OF DELRAY, VERY RUDE (DAVID ALIVA) & BOSS VERY RUDE AS WELL. I GOT A RUDE EMAIL,THAT THEY WILL NOT HELP ME! EVEN THOUGH THE CHECK ENGINE LIGHT WAS ON AND IT WAS UNDER 60,000 MILES! CAR SITTING AT MENTOR CLASSIC(SINCE 08/20)THEY TELL ME IT IS A FIRE HAZARD TO DRIVE! I DON'T KNOW WHAT TO DO!
Seats, Other or unspecified, Engine, Nov 11, 2020
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Engine, Nov 6, 2020
EARLIER THIS YEAR IN FEBRUARY, VEHICLE WAS IN MOTION AND FAILED TO ACCELERATE. AFTER ANOTHER ATTEMPT WAS ABLE TO GET CAR TO ACCELERATE AND MADE IT HOME. CAR WAS SHAKING AND SMOKE COMING FROM TAILPIPE. CAR WAS TOWED TO DEALERSHIP FOR DIAGNOSTICS AND WAS TOLD I NEEDED A NEW ENGINE DUE TO COOLANT LEAKING INTO ENGINE. HAD ENGINE REPLACED AND NOW 8 MONTHS LATER, I'M HAVING THE SAME ISSUE. CAR IS SHAKING UPON START AND ENGINE LIGHT IS ON. FORD HASN'T DECLARED A RECALL FOR THIS ISSUE, EVEN AFTER MULTIPLE REPORTS OF THIS BEING A KNOWN PROBLEM.
Engine, Oct 29, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH MOTOR COMPANY INC (359 STATE ROUTE 31 S, WASHINGTON, NJ 07882, (908) 835-8100) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT CYLINDER #2 AND THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Engine, Oct 27, 2020
COOLANT LEAKING IN TO CYLINDER FROM MANUFACTURING ERROR CAR SHAKING ON START UP AND WHITE SMOKE.
Engine, Oct 22, 2020
ENGINE WENT OUT AT 5 YEARS AND 90000 MILES. ONE OF NUMEROUS 1.5 L FORD ENGINES IN THE SHOP AT THAT TIME.
Engine, Oct 19, 2020
CAR IS AROUND 80,000 MILES AND HAS COOLANT LEAKING INTO THE CYLINDERS. PREVIOUSLY I HAD SOME MISFIRE CODES COMING THROUGH AND HAD THE SPARK PLUGS REPLACED. HOWEVER, THE CAR CONTINUED TO ROUGH IDLE AND THE ENGINE LIGHT PERIODICALLY WOULD COME BACK ON. A FEW DAYS AGO THE CAR INFORMED ME THAT THE ENGINE WAS OVERHEATING WHILE DRIVING ON THE HIGHWAY. I REFILLED THE COOLANT TO THE CORRECT LEVEL AND CHECKED BACK THE NEXT DAY. THE COOLANT WAS BELOW THE MINIMUM LINE AGAIN SO I TOOK IT TO THE DEALERSHIP. THIS IS WHEN THEY DEALERSHIP TOLD ME ABOUT THE NEED FOR AN ENGINE REPLACEMENT
Power train, Engine, Oct 19, 2020
TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED TO PARK HOWEVER, THE INSTRUMENT PANEL INDICATED THAT HILL START ASSIST WAS NOT AVAILABLE. IN ADDITION, THE REAR LIGHTS REMAINED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT DISCONNECTED THE BATTERY FOR THE REAR LIGHTS TO TURN OFF. THE CONTACT HAD A CERTIFIED MECHANIC TO LOOK AT THE VEHICLE AND WAS INFORMED THAT THE THROTTLE BODY SURGED CAUSING THE FAILURE. THE CONTACT CALLED TALLAHASSEE FORD (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER FIELD SERVICE ACTION: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Engine, Oct 13, 2020
WE HAVE NOW EXPERIENCED THE IDENTICAL DEFECT IN THE ENGINE IN THIS CAR TWO TIMES. COOLANT IS LEAKING INTO THE ENGINE CAUSING IT TO FAIL THE FIRST TIME AND NOW TRIGGERING CHECK ENGINE LIGHTS THAT THE DEALERSHIP STATES WILL REQUIRE THE ENGINE TO BE REPLACED AGAIN MEANING IT WILL BE THE THIRD ENGINE IN A 5 YEAR OLD CAR WITH 55000 MILES. THE FIRST ISSUE OCCURRED IN APRIL 2019. THE CAR ENGINE STOPPED WHILE BEING DRIVEN ON A SUBURBAN PARKWAY CREATING A DANGEROUS SITUATION TO PULL OUT OF TRAFFIC. IT NEEDED TO BE TOWED TO DEALERSHIP. THE ENGINE HAD BURNED OFF ALL THE COOLANT AND WHEN TESTED THE DEALERSHIP STATED COOLANT WAS LEAKING INTO THE ENGINE AND IT WOULD NEED TO BE REPLACED. THERE WERE 41,000 MILES ON THE CAR SO THE ENGINE REPLACEMENT WAS COVERED BY WARRANTY. SINCE THEN WE HAVE DRIVEN THE CAR 14,000 MILES IN 18 MONTHS ON THE NEW ENGINE THAT WAS REPLACED. IN SEPTEMBER OF 2020 THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. WE TOOK IT TO A AUTO PARTS STORE TO DOWNLOAD THE CODE FOR THE CHECK ENGINE LIGHT. IT WAS P0300, AN ENGINE MISFIRE. WE TOOK TO A LOCAL SHOP TO CHECK IT OUT. HE DIAGNOSED THE SAME ISSUE. HE FOUND COOLANT IN CYLINDER 1 AND IT WAS 1/2 GALLON SHORT OF COOLANT. HE STATED THIS IS KNOWN ISSUE AND ENGINE WOULD NEED TO BE REPLACED. I SHARED IT HAD ALREADY BEEN REPLACED AND HE RECOMMENDED TAKING IT BACK TO DEALER THAT DID WORK. I DROVE IT TO DEALER AND THEY CONFIRMED THE SAME ISSUE WITH COOLANT IN THE ENGINE AND IT WOULD NEED TO BE REPLACED. THIS TIME, IT'S NOT UNDER WARRANTY SO WE WILL HAVE TO BUY A NEW ENGINE FOR $5K. I HAVE REQUESTED FORD STAND BEHIND THE REPLACEMENT ENGINE WITH 14,000 MILES ON IT ONLY TO BE TOLD NO, THE NEW ENGINE ISN'T COVERED. THE CAR HAS 55,500 MILES ON IT CURRENTLY.
Engine, Oct 6, 2020
ENGINE COOLANT IS BEING CONSUMED BY THE ENGINE LEADING TO UNSAFE ENGINE OVERHEATING. THIS INTERNAL LEAK OCCURS DURING ALL DRIVING SITUATIONS.
Engine, Oct 5, 2020
ENGINE STARTING ROUGH THEN EVENING OUT. TOOK TO DEALERSHIP. WAS TOLD THAT COOLANT WAS LEAKING INTO CYLINDER MAKING FOR INITIAL ROUGH IDLE. SERVICE BULLETIN SAYS TO REPLACE ENGINE. WE HAD THEM TEAR DOWN THE ENGINE TO CONFIRM IT WAS NOT A HEAD GASKET. RESULTS NEGATIVE. SO, HAD THE ENGINE REPLACED FOR $6800.00
Engine, Sep 28, 2020
ENGINE RAN ROUGH ON START UP, CHECK ENGINE LIGHT CAME ON, TOOK CAR TO FORD DEALER WHO TOLD ME COOLANT WAS LEAKING INTO #3 CYLINDER AND ENGINE WOULD NEED REPLACED, MILEAGE ON CAR IS 64,441. IT LOOKS LIKE FORD HAS A MANUFACTURING DEFECT IN THIS 1.5 ENGINE AS MY PROBLEM IS NOT A ISOLATED PROBLEM.
Engine, Sep 27, 2020
IN AUG 2020 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 FORD FUSION AFTER IT STARTED ROUGH. I BROUGHT IT TO THE FORD DEALERSHIP FOR SERVICE. THEY SAID THE SPARK PLUGS AND COILS SHOULD BE REPLACED (CHECK ENGINE CODE WAS P0303, CYLINDER MISFIRE). A MONTH LATER THE SAME ISSUE OCCURRED AGAIN. CALLED THE DEALERSHIP AND THE SERVICE MGR SAID 'OH, THERE HAVE BEEN PROBLEMS WITH THE FUSION ECOBOOST ENGINES. COOLANT LEAKS INTO THE CYLINDERS AND DAMAGES THEM. HE SAID THE DESIGN OF THE ENGINE BLOCK HAS SCORE GROOVES BETWEEN THE CYLINDERS EVENTUALLY CAUSING THE LEAK AND CORROSION TO START. HE THEN PROCEEDED TO INFORM ME THAT THE LONG BLOCK AND HEAD GASKET WOULD NEED TO BE REPLACED AND THE STARTING COST WOULD $5,000+. BUT LIKELY CLOSER TO $7000. FURTHER HE SAID FORD WAS AWARE OF THE ISSUE BUT NOT RECALLING OR COVERING THE REPLACEMENT COST. HE SAID HE HAD 8 OTHER VEHICLES ON THE LOT NEEDING THE SAME REPAIR AND EVEN IF THEY HAD THE PARTS IN STOCK, WHICH THEY DON'T AND IT WOULD TAKE SOME TIME TO GET THEM, IF WOULD BE 6 WEEKS TO COMPLETE THE REPAIR. THE REPLACEMENT WOULD BE THE ENTIRE ENGINE WHICH FORD HAS CORRECTED THE ISSUE AND REMOVED THE SCORED GROOVES. I HAVE MAINTAINED MY FUSION WITH THE SAME FORD DEALERSHIP AND HAD ALL ROUTINE MAINTENANCE AND CARE DONE THERE. THIS ENGINE ISSUE WAS THERE AT THE TIME IT WAS MANUFACTURED AND WAS A TIME BOMB. I SHOULD NOT HAVE TO INCUR THE EXPENSE OR FINANCIAL LOSS TO REPLACE THE ENGINE. IF LEFT UNREPAIRED THE ENGINE WILL EVENTUALLY CEASE AND DEPENDING ON WHERE THAT OCCURS COULD BE DANGEROUS TO ME AND SURROUNDING DRIVERS. I HAVE PARKED MY VEHICLE FOR NOW UNTIL THE SERVICE MANAGER LETS ME KNOW WHAT FORD WILL DO, IF ANYTHING. HE SAID THEY MIGHT GIVE ME SOME HELP BUT I WOULD HAVE TO COVER MOST OF THE EXPENSE!!! I
Engine, Sep 26, 2020
AFTER 5 YEARS, HEAD GASKET LEAK INTO CYLINDER. FORD HAS ACKNOWLEDGED THROUGH SEVERAL TSB'S ON THIS KNOWN ISSUE. FORD HAS PUT OUT A CUSTOMER SATISFACTION PROGRAM TO CHANGE COMPUTER SETTING TO PREVENT THIS DAMAGE FROM OCCURRING. THIS COVERS 2014-2017 FUSION MODELS WITH 1.5L ENGINES, HOWEVER THEY LEFT OUT SOME VIN NUMBERS THAT THE DIDN'T THINK WOULD HAVE THIS ISSUE. MINE HAS THE EXACT ISSUE AS DESCRIBED IN THEIR TSB'S AND PROGRAM. THEY DIDN'T NOTIFY EVERYONE WHICH CAUSED THE DAMAGED HEAD GASKET. THEY ARE NOT OFFERING TO WARRANTY THEIR DEFECT AND THE DAMAGE DONE FROM THAT DEFECT.
Engine, Sep 25, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHCILE STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLONIAL FORD LOCATED AT 126 FEDERAL RD #126, DANBURY, CT 06811, WHO DIAGNOSED THAT ENGINE CYLINDER #2 WAS DEFECTIVE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE.
Engine, Sep 17, 2020
I HAVE A 2015 FORD FUSION SE ECOBOOST CURRENTLY AROUND 76000 MILES. ABOUT 2 WEEKS AGO THE CHECK ENGINE LIGHT TURNED ON. THE SCAN HAD REPORTED A CYLINDER MISFIRE DUE FOR A SPARK PLUG CHANGE ALONG WITH A COIL CHANGE. MADE THE REPLACEMENTS DAY AFTER, CHECK ENGINE LIGHT WAS CORRECTED. A WEEK AGO IT OVERHEATED, COOLANT HAD DISAPPEARED, EVEN AFTER REFILLING THE COOLANT AT MAX THE VEHICLE WOULDN'T REGISTER THE COOLANT. NO MOVEMENT, NOT DRIVABLE. GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. WAITED FOR ALMOST A WEEK FOR THEM TO DIAGNOSE THE CAR, COME TO FIND OUT MY CAR IS IN NEED OF A NEW ENGINE. THE TECHNICIAN SAID THE COOLANT WAS BEING 'EATEN BY THE ENGINE' AND THERE WAS NO WAY TO FIND OUT WHERE IN THE ENGINE WAS THE LEAK. 'EXCESSIVE MOISTURE COULD CAUSE THE ENGINE TO COMBUST IF DRIVEN IN THIS CONDITION'. 'THE ENGINE WAS ABSORBING THE MOISTURE'. WHAT I CAN'T UNDERSTAND IS HOW COULD THIS BE A COMMON PROBLEM IN FORD FUSION ECOBOOST MODELS AND NOT BE A MANUFACTURER RECALL. IF CAR WAS KEPT UP WITH MAINTENANCE, AND NEVER BROUGHT UP WHEN GETTING SERVICED. THERE'S NO WEAR AND TEAR DAMAGE IT'S A MANUFACTURE DEFECT. A CAR ENGINE SHOULD NOT LAST 5 YEARS FROM BEING BRAND NEW TO BASICALLY TOTALED CAR.. FORD SHOULD PROVIDE A RECALL . THIS IS UNACCEPTABLE. EVEN AFTER CONTACTING FORD THEY MENTIONED NO COVERAGE AFTER 5 YEAR POWER TRAIN WARRANTY.
Engine, Sep 16, 2020
TL* THE CONTACT CALLED ON BEHALF OF HIS SISTER WHO OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SISTER WAS DRIVING, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE NEW ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WENT TO HAAG FORD SALES INC (405 E EADS PKWY, GREENDALE, IN 47025) AND WAS INFORMED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,637.
Engine, Sep 15, 2020
CAR STARTED LEAKING COOLANT IN MAY, BUT NO VISIBLE SIGN OF LEAKING. CAR NEVER OVERHEATED AND KEPT COOLANT AT APPROPRIATE LEVEL. CAR WOULD OCCASIONALLY MISFIRE ON STARTUP AND WOULD HAVE CYLINDER 1 MISFIRE. ONE DAY CAR BEGAN TO SHAKE AT HIGHWAY SPEED AND IMMEDIATELY SLOWED DOWN AND LEFT HIGHWAY. TOOK TO FORD DEALERSHIP AND WAS TOLD THAT COOLANT WAS LEAKING INTO COMBUSTION CHAMBER AND NEEDED A NEW ENGINE.
Engine, Sep 15, 2020
MY 2015 FORD FUSION OVERHEATED WITHIN 10 MINUTES OF TURNING IT ON AND DRIVING ONTO THE FREEWAY. THE COOLANT HAD COMPLETELY DISAPPEARED AND THE CAR STOPPED MOVING. EVEN AFTER REFILLING THE COOLANT, NO CHANGE IN THERMOSTAT AND STILL NOT DRIVABLE. UPON GETTING IT TOWED AND GETTING IT DELIVERED TO THE FORD DEALERSHIP IN TOWN. IT TOOK 6 DAYS FOR THE TEAM TO DIAGNOSE IT NEEDED A NEW ENGINE. THE ENGINE ITSELF WAS EATING AWAY THE COOLANT AND WAS CONTAINING WATER/MOISTURE PRESSURE WITHIN THE ENGINE. NOT DRIVABLE, AND IN NEED OF A NEW ENGINE.