2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
58 reports, newest first. Show all
Engine, Fuel/propulsion system, Nov 5, 2017
IN OCTOBER 2017 MY FUSION STALLED OUT FOUR TIMES (THREE VARIOUS DAYS AND ONE DAY 15 MINUTES BETWEEN STALLS) AND AGAIN ON NOVEMBER 4TH. EACH TIME I WAS DRIVING LESS THAN 10 MPH; FOUR TIMES ON A CITY STREET AND ONCE IN A PARKING LOT. IN EACH CASE I HAD BEEN DRIVING FOR AN HOUR OR MORE AND THEN STOPPED AND TURNED OFF THE CAR FOR A PERIOD OF TIME (1/2 HOUR OR SO). WHEN I GOT INTO THE CAR TO DRIVE AWAY THE CAR WOULD START NORMALLY AND THEN WITHIN A FEW MINUTES AFTER THE CAR WAS PUT INTO DRIVE AND MOVING IT WOULD START TO SPUTTER AND SHAKE AND THEN STALL OUT. IN EACH CASE NO ENGINE CHECK LIGHT CAME ON. I WOULD WAIT A FEW SECONDS, PRESS THE START BUTTON, THE ENGINE WOULD CRANK A FEW TIMES, AND THEN IT WOULD START. EACH TIME THIS OCCURRED I RAN A VEHICLE HEALTH REPORT AND NOTHING WAS NOTED. THE CAR WAS TAKEN TO A FORD DEALER WHERE THEY COULD NOT REPLICATE THE ISSUE. IN DOING RESEARCH, I BELIEVE THERE IS AN ISSUE WITH THE FUEL INJECTION THROTTLE BODY.
Other or unspecified, Engine, Fuel/propulsion system, May 14, 2017
WHILE DRIVING, MY VEHICLE OVERHEATED. CHECKED COOLANT LEVEL, AND IT WAS LESS THAN HALF FULL. I REFILLED COOLANT TO RECOMMENDED LEVEL, AND PROCEEDED TO DRIVE. TWO WEEKS LATER, IT OVERHEATED AGAIN, AND MY COOLANT WAS LOW AGAIN. REFILLED AND MONITORED FOR LEAKS. NO LEAKS. THEN VEHICLE BEGAN MISFIRING. DIAGNOSED WITH CYLINDER 3 MISFIRE. REPLACED SPARK PLUGS AND COIL PACKS. STILL MISFIRING. REDIAGNOSED WITH CYLINDER 3 MISFIRE. THEN IT JUST DIED. WOULD NOT START. ACTED AS THOUGH IT WAS FLOODING. DIAGNOSED WITH NO ADDITIONAL ISSUES BY DEALERSHIP. THEN DISCOVERED TSB FOR A BOLT THAT WAS BACKING OUT OF THE INTERCOOLER AND INTO THE MANIFOLD. THIS ISSUE WAS ALLOWING COOLANT TO FLOOD THE MANIFOLD AND CAUSE MISFIRING. GOT THAT FIXED AS WELL AS THE CATALYTIC CONVERTER AND TURBO UNIT FOR THE CAR WHICH WERE DAMAGED AS A RESULT OF THE COOLANT ISSUE. $5,000 IN REPAIRS FOR A MANUFACTURING DEFECT THAT COULD HAVE LEFT MY FAMILY AND I STRANDED IN THE DESERT HEAT WITHOUT A/C OR IN THE SUB-ZERO SNOWY MOUNTAINS WITHOUT HEAT SINCE THE VEHICLE WOULD NOT EVEN START. AS A FAMILY, WE TRAVEL EXTENSIVELY. THIS IS DEFINITELY A SAFETY ISSUE!!!!!
Engine, Fuel/propulsion system, Feb 16, 2017
CAR STALLS AFTER STARTING. WHEN PULLING AWAY FROM A PARKED POSITION CAR WILL HESITATE SHUDDER AND ACCELERATOR WILL NOT WORK. ENGINE LIGHT COMES ON. AFTER SITTING SEVERAL MINUTES THE CAR WILL RESTART AND RUN NORMALLY UNTIL THE NEXT TIME THE CAR IS PARKED AND SHUT OFF.
Power train, Engine, Fuel/propulsion system, Nov 17, 2016
THE 2015 FUSION HAD A SURGE AND THE CAR JERKED FORWARD. MY WIFE SAID THAT HAPPENED TO HER BEFORE. WHEN IT HAPPENED WHEN I WAS IN THE CAR DRIVING IT WE BOTH LOOKED AT EACH OTHER. THIS HAPPENED TO US WITH THE 2010 RAV4 AND THE 2009 SIENNE THAT CRASHED INTO A TREE. PLEASE CHECK THIS CAR FOR A COMPUTER PROBLEM.
Power train, Engine, Fuel/propulsion system, Sep 28, 2016
AFTER THE CAR HAS BEEN OFF FOR SOME TIME. PUT THE CAR IN REVERSE. AFTER REVERSING OUT OF SPOT, ETC. AND PUT THE CAR INTO "L"; UPON MOVING FORWARD, THE ENGINE STARTS RACING AND LURCHES UNCONTROLLABLY FORWARD. ALMOST LIKE THE CAR IS ENGINE BRAKING DOWN A LARGE HILL, BUT NO HILL AND IS ACCELERATING WITHOUT APPLYING BRAKES. THIS IS THE PLUG-IN HYBRID MODEL. THERE IS NO INCLINE WHEN THIS HAPPENS.
Fuel/propulsion system, Sep 18, 2015
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BAFFLES FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. HOWEVER, THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER ADVISED THE DEALER THAT THE NOISE AND VIBRATION WAS NORMAL. THE FAILURE FOR THE VEHICLE NOT BEING ABLE TO START WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Power train, Electrical system, Fuel/propulsion system, Jul 29, 2015
THE VEHICLE IS A HYBRID PLUS. IT HAS A CHARGE PORT. THE VEHICLE WILL NOT ACCEPT A CHARGE AND CHECK ENGINE LIGHT IS ON. THE ENTIRE WIRING HARNESS FROM FRONT TO BACK HAS TO BE REPLACED. THIS JOB REQUIRES COMPLETE REMOVAL OF THE ENTIRE INTERIOR. ALSO FORD HAS NOT BEEN IN CONTACT WITH THE DEALER OR MYSELF IN 5 DAYS REGARDING THIS ISSUE. THIS IS THE 3RD TIME IT HAD BEEN IN THE SHOP - FIRST FOR A FAULTY DASH AND SECOND FOR A BAD AC COMPRESSOR. - VEHICLE HAS 1600 MILES ON IT.
Other or unspecified, Fuel/propulsion system, Jun 1, 2015
I PURCHASED MY VEHICLE IN FEB. 2015 AND ONCE I TOOK THE VEHICLE HOME A LOUD RATTLING NOISE BEGAN TO SOUND OF SLOWLY. TOOK MY VEHICLE TO FORD DEALER, I WAS TOLD THAT THE VEHICLE NEED A NEW EXHAUST SYSTEM AND MUFFLER. THE SALES PERSON THAT IT CAME FROM FACTORY THAT WAY. I TOOK A SECOND TIME BECAUSE IT MADE A LOUD EMISSION NOISE AND EVERY TIME THAT THE CAR WAS ON. NOW THE VEHICLE AS ME WORRIED BECAUSE IF IT IS A BRAND NEW VEHICLE AND SINCE DAY ONE IT HAS BEEN MAKING LOUD NOISES. WILL KEEP THIS UPDATED IN CASE IF I HAVE TO TAKE A THIRD TIME. I WILL BE LETTING THE DEALERSHIP KNOW ABOUT THE LEMON LAW IN CALIFORNIA ALSO.