2015 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,061

Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.

Primary concernEngine279 reports · 26% of complaints
Owner complaints1,061Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine279
  2. Steering181
  3. Power train155
  4. Service brakes136
  5. Other or unspecified133
  6. Electrical system121
  7. Fuel/propulsion system58
  8. Engine and engine cooling53

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Service brakes, hydraulic, pedals and linkagesJan 13, 2022

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

    A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

    Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

    Campaign 22V011000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  6. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  7. Seat belts, frontAug 12, 2019

    Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

    Campaign 19V590000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

    If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

    Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

    Campaign 14V736000 on NHTSA.gov

Representative owner complaints: power train

155 reports, newest first. Show all

  1. Power train, May 5, 2026

    While driving, the car’s acceleration started to slow down an no matter how much I pressed the gas, it wouldn’t go. I was only able to do 5 miles an hour. It was a loud noise like it was reving up, but wasn’t going anywhere. There was no warning lights. I did not have any issues previously nor had any repairs made. I took it to the auto repair shop the same day and they had confirmed it was the transmission.

  2. Power train, Engine, Feb 8, 2026

    On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A winding sound started. Put car in drive pulled out onto main road, drove fine, not even half a mile. Stopped at sign, pulled out onto main road a main road, and car would not go, would not go in gear at all. No one was hurt, but received a few horn honks. Made it to side of road, put the car in sport/manual mode, did not help. Manage to make it about a mile up the road where I was able to safely park it in a parking lot. The check engine symbol came on a couple of weeks prior, but went away after a day. Did not come back on until this particular day 2/5/26. Nothing, no problems leading up to this. Conveniently the extended warranty went out on car 4k miles ago! And the dealership is not interested in helping me out at all. I had to have it towed to an independent shop, to get checked out, due to the dealership being booked 2 months out! I now have a car that I have only had for 1 year! With a blown transmission that I have to make payments on and can not drive!! There are no recalls, but there is a manufacturer issue, that we do not get notified about by mail or by email..? I read another complaint about this same thing, guy also making payments on a car he can not drive!!! This is ridiculous!! And heartbreaking if I can not get help with this! And you can bet the dealership will receive a less than favorable review!

  3. Power train, Nov 19, 2025

    My transmission was serviced under the cable bushing recall - since then the main complaint is the grinding, loss of power, losing gears etc. the rear camera also fails to function over half of the time. this has been validated by fletcher car care. they said the transmission is now faulty. i have seen this issue repeated throughout the other safety reports on your website. this is an overarching issue that should've been addressed by the manufacturer. there were no warning lamps messages or symptoms of the problem prior to the failure. this car is a safety hazard and it is negligence to allow the issue to persist. the problem was reproduced by the shop, fletcher car care - Fletcher Car Care is an auto repair shop located at 38 Heritage Park Dr, Fletcher, NC 28732 - the issues i believe began when the cable bushing began changing the linkage between the shifter and transmission around march. this was when i started having issues with the rear camera - the rear camera at times is full of artifacts and interference because i believe it is in a intermediate (out of full engagement position)

  4. Power train, Electrical system, Forward collision avoidance, Oct 19, 2025

    Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete

  5. Power train, Sep 15, 2025

    The contact owns a 2015 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. In addition, the contact noticed an abnormal sound with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed with PCM failure. The contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was unknown.

  6. Power train, Sep 15, 2025

    The transmission lost Park function, shifter position indicates the vehicle is in park. However, the indicator on the instrument panel indicates the vehicle is in drive. This happened after driving the car, and when I parked it. This condition allowed the ignition key to be removed with no instrument panel warning message or warning chime while exiting the vehicle indicating the vehicle is not secured in park. This could result in unintended vehicle movement, increasing the risk of injury or crash. I searched the problem online and found the problem was related a bushing in the end of the transmission selection cable. I was able to find the transmission cable. Upon close inspection, the cable was separated from the selection lever on the transmission. The end of the cable was missing the bushing. There was a safety recall in 2018, 18S20 that dealt with this problem. I had a replacement installed back in 2018. Now I am actually experiencing what the recall was supposed to correct/prevent. Is this recall still in effect? If not, can a new one be issued. I called a dealership, but they stated that the recall had expired.

  7. Power train, Aug 1, 2025

    The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,300.

  8. Power train, Jul 24, 2025

    The contact owns a 2015 Ford Fusion. The contact stated that while attempting to shift out of park, the transmission failed to shift out of park. The vehicle was towed to the dealer, who diagnosed that the gear shifter had failed. The VIN was included in an unstated recall and the vehicle had been repaired. The contact stated that approximately 1-2 years and 20,000 miles later, the failure reoccurred. The contact stated that a certified mechanic inspected the vehicle and stated there were fragments of the bushing found. The vehicle was towed to the dealer, and the contact was informed that the gear shifter had failed; however, the repair was no longer covered under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 120,000.

  9. Power train, Engine, Jul 11, 2025

    The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park" was displayed. The contact stated that while veering to the left lane, the vehicle started to shudder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 216,700.

  10. Power train, Jun 18, 2025

    Unintenional rollaway due to detached and degraded shift cable bushing. My car jerked me into a half spot when I pulled up to work this am. Upon looking, it would not go in gear at all. The gear shift says that it's in park and the dashboard says it's in neutral. Upon opening the hood and examining, I found that the bushing on the transmission cable was broken. I had no way to go so I called the Ford dealership and had someone let me pay over the phone for the part and I sent a coworker to pick up. Then I called a tow truck to tow my vehicle to Total Tire Care in Statesboro Georgia. I am going to have to pay the labor fee and also be without a vehicle all day. There are several 2015 Ford Fusions that have had a recall on this very part - but not my VIN. I think this needs to be changed and I should be able to have the cable inspected and replaced as needed.

  11. Power train, Jun 10, 2025

    The contact owns a 2015 Ford Fusion. The contact stated that while attempting to accelerate from a stop, the RPM became elevated, the engine revved up, and there was an abnormally loud clunking or thumping sound before the transmission shifted into gear and the vehicle accelerated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that there were contaminants in the transmission fluid, making the transmission fluid dark, and causing the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000. The VIN was not available.

  12. Power train, May 14, 2025

    Cable and bushing detached for a third time. I called ford and they said there was not a recall for this issue. I’ve read in multiple places that this has happened to a lot of ford fusions.

  13. Power train, Nov 14, 2024

    The contact's girlfriend owns a 2015 Ford Fusion. The contact stated while driving at approximately 30 MPH, the transmission hesitated to shift into the intended gear; while the vehicle was parked, the vehicle independently moved. She had to pull to the side of the road for several minutes and shut the vehicle off in order for the vehicle to return to normal operation. No warning light was illuminated. The failure occurred on several different occasions. The contact did research and was made aware of the NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was towed to an independent mechanic to get a diagnosis; the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

  14. Power train, Nov 12, 2024

    The contact owns a 2015 Ford Fusion. While the contact's brother-in-law was parking the vehicle, the gear shifter was shifted into park(P); however, after exiting the vehicle, the vehicle rolled backward. The contact's brother-in-law enabled the parking brake to stop the vehicle. The contact's brother-in-law noticed that the gear shifter had independently shifted into neutral(N). The dealer was made aware of the failure. The contact was informed of an undisclosed recall repair for the failure; however, the VIN was not included. The contact was informed that the shifter bushing needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 146,695.

  15. Power train, Oct 28, 2024

    The contact owns a 2015 Ford Fusion. The contact stated that after shifting into reverse, the transmission shifter became inoperable, and the transmission could not be shifted into gear. The vehicle was towed to the local dealer who diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 151,000.

  16. Power train, Sep 20, 2024

    The contact owns a 2015 Ford Fusion. The contact stated that after parking in the driveway and shifting to park, the contact exited the vehicle with the engine idling and the front driver’s side door opened. The contact walked down the driveway to retrieve the mail and suddenly the vehicle erroneously rolled down the driveway. The opened door struck and knocked the contact to the ground. The contact reached inside the vehicle and depressed the brake pedal to stop the vehicle from rolling while his wife engaged the parking brake. During the failure the contact sustained a separated right shoulder. No medical treatment was received. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

  17. Power train, Aug 20, 2024

    The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed into a gas station, the contact shifted the transmission into reverse(R); however, the transmission inadvertently shifted into park(P). The transmission fault message was displayed. The contact stated that the transmission seized while in park(P). The vehicle was towed to the dealer, and the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 18V471000 (Power Train), but the failure persisted. The dealer determined that the shifter cable bushing needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 147,000.

  18. Power train, Jul 1, 2024

    The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the gear shifter seized and remained in drive. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the shifter cable bushing had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage was approximately 225,974.

  19. Power train, Jun 11, 2024

    Transmission went out on the highway.

  20. Power train, Jun 7, 2024

    The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was turned off with the gear shifter in park(P), the vehicle began to roll forward while the contact was in front of the vehicle. The vehicle was on an incline and independently stopped after rolling forward. The vehicle was taken to an independent mechanic where the mechanic informed the contact of NHTSA Campaign Number: 22V413000 (Power Train) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

  21. Power train, Other or unspecified, Engine, May 16, 2024

    I noticed the coolant level keeps getting low. There was a large amount of white smoke coming from the exhaust. It sounds like water in the dash. Now the car is barely drivable. No warning lights have come on.

  22. Power train, May 13, 2024

    The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle seemed to shift improperly, after which the contact heard an abnormal rattling noise coming from underneath the vehicle. The vehicle was taken to the dealer, who diagnosed a failure with the transmission flex plate. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

  23. Power train, Mar 10, 2024

    Have had the power train and transmission worked on since I have owned this car. Now again the transmission is messing up. This car has less than 100,000 miles there is no reason for this many issues with the power train.

  24. Power train, Engine, Jan 4, 2024

    The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the vehicle decelerated independently and started jerking. The contact stated that the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that several unknown repairs were performed on the vehicle regarding the failure; however, the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

  25. Power train, Dec 26, 2023

    The vehicle was stuck in drive while the gear shifter was freely moving and not engaging to put the vehicle in to any gear.