2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: power train
155 reports, newest first. Show all
Power train, Engine, Jun 28, 2022
The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.
Power train, Jun 21, 2022
The contact owns a 2015 Ford Fusion Energi. The contact stated while driving approximately 45-60 MPH, the vehicle started making an abnormally loud humming sound while releasing the accelerator pedal. The contact stated that upon depressing the accelerator pedal, the vehicle hesitated and jerked backward several times. The contact was able to continue driving; however, the failure reoccurred increasingly while driving the following day. The warning message "Engine coolant temperature - Pull Over As Soon As Possible" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where the failure was diagnosed as a transmission failure. The dealer informed the contact that the repair would be covered by the manufacturer; however, the parts were on back order. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,070.
Power train, May 20, 2022
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.
Power train, May 20, 2022
The contact owns a 2015 Ford Fusion. The contact stated while pulling and attempting to park the vehicle at work, the vehicle was shifted into reverse(R) however, the vehicle failed to respond. The gear shift indicator showed the vehicle in park(P) however, the gear selector was in drive(D). The contact stated that the vehicle failed to start. The vehicle was not towed and was not diagnosed nor repaired. There were no warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was 170,000.
Power train, Electrical system, Engine, Mar 30, 2022
This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.
Power train, Feb 7, 2022
The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.
Power train, Engine, Jan 5, 2022
The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flasher on in traffic on a major road, the car would start up and wouldn't go over 15 mph and continued to stall. I called dealer and they gave me the number to the towing company they use. The car was towed back to dealership. The Ford dealer is charging me $5,000 for short block replacement. They did file a complaint with Ford Motor Co. Customer Relationship Center and they stated the dealer had opened a case by no programs in place for assistance. The dealer is telling the consumer this occurred due to a Ford design flaw. If this is a Ford design flaw this should be a recalled item.
Power train, Jan 5, 2022
On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I did some research and found there was a recall for certain 2013 - 2016 Ford Fusions because the bushing that connects the shifter cable to the transmission may degrade and break over time. On January 3rd I got the car towed to the dealership for the repairs and found that my car was not covered under this recall (Ford recall # 19S16, NHTSA Recall # 19V362000) as it was not manufactured at one of the locations identified under this recall. The dealership referred me to a corporate representative who told me they could not add my VIN to the recall, however they urged me to contact the NHTSA to see if my VIN could be added to this recall as this is the same issue as outlined within the recall.
Power train, Nov 5, 2021
The contact owns a 2015 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle would not start. The message "Transmission Not in Park" was illuminated. The contact also stated he was unable to move the gear shifter to shift gears. The vehicle was towed to an independent mechanic who diagnosed that the shifter cable had detached. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 85,000.
Power train, Sep 19, 2021
The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.
Power train, Aug 16, 2021
The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Power train, Aug 4, 2021, crash
Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.
Power train, May 10, 2021
CAR STARTED TO SPUTTER AND STALL WHILE IDLE BUT IN DRIVE AND REVERSE. STALLS IN STOP AND GO RUSH HOUR TRAFFIC. FORD HAS SAID ITS THE TORQUE CONVERTER ON THE TRANSMISSION.
Power train, Fuel/propulsion system, Mar 26, 2021
FUEL SYSTEM LOSES PRESSURE SOMETIMES AND THE CAR CUTS OFF COMPLETELY, SOMETIMES AT HIGH SPEEDS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF POWER STEERING AND BRAKES. THAT TRANSMISSION ALSO SHIFTS ERRATICALLY SOMETIMES WHICH IS ALSO DANGEROUS BECAUSE IF I NEED TO ACCELERATE TO AVOID AN ACCIDENT, IT WONT SHIFT CORRECTLY AND MAKES IT MORE DIFFICULT TO DO SO.
Power train, Fuel/propulsion system, Feb 11, 2021
THE AFFECTED VEHICLE IS A 2015 FORD FUSION ENERGI WITH 80,350 MILES. VIN: 3FA6P0SU1FR I PURCHASED THE VEHICLE FROM KELLER FORD IN HANFORD CALIFORNIA ON 11JAN2021, AT 79,902 MILES. ON MY WAY TO WORK WHILE ON THE HIGHWAY, SYMPTOMS STARTED WITH A HIGH PITCH NOISE, FOLLOWED BY, A BURNING SMELL, MOTOR OVER TEMP WARNING, AND FINALLY A COMPLETE LOSS OF POWER AND A "PULL OVER SAFELY" WARNING. I HAD MY CAR TOWED TO THE DEALERSHIP THE FOLLOWING MORNING TO BE WORKED ON, WHERE THEY FOUND THE TRANSMISSION ASSEMBLY TO BE THE AFFECTED ISSUE. THE TRANSMISSION HAD BEEN REPLACED SOMETIME LAST YEAR PRIOR TO MY OWNERSHIP, WHICH WAS UNDISCLOSED TO ME AT THE TIME OF PURCHASE, SO THIS IS NOW THE SECCOND TIME THIS CAR HAS HAD AN ISSUE WITH THE ECVT ASSEMBLY. (PART NUMBER HM5Z-7000-ARM). THE ORIGINAL REPAIR WAS A COMPLETE TRANSMISSION REPLACEMENT, BUT THIS TIME, FORD IS LOOKING AT HAVING THE DEALERSHIP REBUILD THE TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND MANY OTHER ISSUES WITH THIS TRANSMISSION, ASIDE FOR TWO TSBS. 20-2219 AND 19-2391. THE HYBRID ELECTRICAL SYSTEM, WHICH INCLUDES THE ECVT, IS WARRANTED BY FORD UP TO 8 YEARS OR 100,000 MILES
Steering, Power train, Fuel/propulsion system, Nov 13, 2020
THE RPMS REV AND SHIFTING HESITATES. WAS AT A STOP LIGHT, WENT TO DRIVE OFF FROM LIGHT AND IT STALLED IN INTERSECTION AS IT WAS STUCK IN GEAR AND FINALLY WENT INTO GEAR. IT SLOW, HARD SHIFTS AT USUAL TIMES. THE STALLING HAPPENS OUT OF THE BLUE. I DO NOT GO FAR BECAUSE I DON'T WANT TO HAVE AN ACCIDENT FROM IT STALLING IN GEAR! I'VE PUT SO MUCH MONEY ON TRANNY WORK, THIS IS RIDICULOUS TO NOT HAVE A SAFE VEHICLE AND HAVE TO WORRY ABOUT BEING STRANDED.
Power train, Engine, Oct 19, 2020
TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED TO PARK HOWEVER, THE INSTRUMENT PANEL INDICATED THAT HILL START ASSIST WAS NOT AVAILABLE. IN ADDITION, THE REAR LIGHTS REMAINED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT DISCONNECTED THE BATTERY FOR THE REAR LIGHTS TO TURN OFF. THE CONTACT HAD A CERTIFIED MECHANIC TO LOOK AT THE VEHICLE AND WAS INFORMED THAT THE THROTTLE BODY SURGED CAUSING THE FAILURE. THE CONTACT CALLED TALLAHASSEE FORD (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER FIELD SERVICE ACTION: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Power train, Oct 13, 2020
I SENDING THIS MASSAGE BECAUSE I HAVE 2015 FORD FUSION SE. MY ISSUE IS WHEN I PUT MY CAR ON DRIVE MODE EVERY TIME I GO OUT IN TO TOWN. WHEN I'M ABOUT TO MAKE A STOP AND WHEN I TAKE OFF THE TRANSMISSION SEEMS TO JUMP BACK AND FOR ALMOST LIKE IS TRYING TO GET A GOOD SHIFT OR LIKE IS TRYING TO LOOK FOR FISRT GEAR. I DON'T KNOW IF FORD IS AWARE OF THIS SITUATION, BUT ITS GETTING KINDA ANNOYING THAT THE TRANSMISSION IS DOING THAT OR IF IS FAILING. I DON'T KNOW WHAT COULD IT BE MAYBE IT JUST NEEDS A SOFTWARE UPDATE OR MAYBE THE TRANSMISSION IS ABOUT TO GO OUT. HOPEFULLY SOMEONE READ THIS OR MAYBE THROUGH THIS WEBSITE THE COMPLAINT GETS TO FORD AND DUE SOMETHING ABOUT IT OR AT LEAST FIX THE PROBLEM. I DON'T KNOW HOW MANY PEOPLE OUT THERE ARE EXPERIENCING THE SAME PROBLEM AS ME, BUT IF WE ALL COME TOGETHER MAYBE FORD COULD DO A RECALL OR FIX THE PROBLEM ON THIS TRANSMISSIONS BEFORE MINE GOES OUT AND I HAVE TO PAY FOR IT.
Power train, Oct 1, 2020
I DROVE TO WORK NO PROBLEMS AND PARKED MY 2015 FUSION 2.0 ECOBOOST. WHEN I LEFT WORK I STARTED THE CAR AND A BILLOW OF WHITE SMOKE ROLLED OUT FROM THE EXHAUST WHEN I PULLED OUT OF MY PARKING SPOT. IT QUICKLY DISSIPATED SO I DROVE DOWN THE ROAD A FEW MILES. I THEN GOT AN OVERHEATING WARNING ON THE DASH FOLLOWED BY A P1299 CODE. WHEN I PARKED THE CAR IT WAS IDLING ROUGH SO I TURNED IT OFF. I LET IT COOL DOWN AND NOTICED THE COOLANT RESERVOIR WAS LOW SO I FILLED IT UP AND STARTED THE CAR, IT IDLED JUST FINE, AT FIRST, WITH LITTLE SMOKE THEN AFTER A FEW MOMENTS IT STARTED IDLING REALLY ROUGH. IT SUCKED THE COOLANT RESERVOIR DRY SO I FILLED IT UP AGAIN AND WENT INSIDE. WHEN I LOOKED AT IT HALF AN HOUR LATER THE COOLANT RESERVOIR WAS EMPTY YET AGAIN. I THEN NOTICED A HUGE PUDDLE UNDER MY CAR WITH IT DRIPPING FROM THE MUFFLER IN THE MIDDLE. I DON'T KNOW THE PROBLEM. I ONLY HAVE 68K MILES.
Power train, May 7, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND A GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,905.
Power train, Engine, Mar 12, 2020
SPARK PLUGS CONTINUE TO FOUL CAUSING ANTIFREEZE TO LEAK INTO ENGINE RESULTING IN NEEDING A ENGINE REPLACEMENT. BEEN TOLD I NEED A BRAND NEW ENGINE ON A 5 YEAR OLD CAR.
Power train, Engine, Feb 19, 2020
VEHICLE HAS 100,215 MILES AND IS 5 YEARS OLD MID JANUARY 2020 CHECK ENGINE LIGHT CAME ON. CODE 303 - CYLINDER 3 MISFIRE. CHANGED SPARK PLUGS. SAME CODE. HAD VEHICLE CHECKED BY PRIVATE MECHANIC. COOLANT LOCATED IN CYLINDER 3. CASE STARTED WITH FORD MOTOR CO. VEHICLE TAKEN TO FORD DEALERSHIP WHERE IT WAS ORGINALLY PURCHASED. AFTER ADDING DYE TO THE COOLANT THEY VERIFIED THE CYLINDER #3 LEAK. THEY RECCOMEND AN ENGINE REPLACEMENT - $6550.20. THEY OFFERED TO BUY VEHICLE FROM US FOR $1500.00. OH, AND I SHOULD MENTION THAT THE VEHICLE WAS OFFICIALLY PAID OFF ONE WEEK BEFORE THE CHECK ENGINE LIGHT CAME ON AND THIS ALL STARTED. SEE ATTACHED INVOICE FROM FEBRUARY 2020
Power train, Engine, Fuel/propulsion system, Feb 18, 2020
ON 10/7/2019 I BROUGHT MY CAR IN TO FORT MILL FORD (SC) FOR A TIRE CHANGE AND REGULAR SERVICE. WHEN I CAME TO PICK IT UP ON 10/10/2019, THE CAR WOULD NOT START. UPON ADVISING MY TECH BRITTANY OF THE ISSUE, THEY SENT OUT A TECH TO JUMP START THE CAR THAT WAS JUST SERVICED. WHEN THE CAR WAS JUMP STARTED, AN ENGINE LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS AT 62000 MILES. I WENT BACK TO MY ADVISER BRITTANY AGAIN AND SHE STATED THAT THE ENGINE LIGHT IS NOTHING TO WORRY ABOUT AND THAT FORD ACTIVATES THOSE WHEN SEASONS CHANGE AND IS PART OF THEIR SOFTWARE. SHE INSISTED THAT EVERYTHING WAS OK WITH THE CAR AND REFERENCED THE INSPECTION LIST I WAS GIVEN FOR MY 2015 FORD FUSION SE. NOT THREE WEEKS LATER, THE ENGINE LIGHT WENT FROM BEING CONSTANTLY ON, TO FLASHING. THIS ALSO CAUSED AN INTENSE WHITE SMOKE FROM THE EXHAUST AND A STRONG GAS PRESENCE IN THE VEHICLE. WHILE I WAS DRIVING TO WORK, THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED JERKING ON I-77 HIGHWAY. I TOOK THE CAR BACK TO FORT MILL FORD ON 11/18/2019 FOR INSPECTION. THE NEXT DAY, BRITTANY CALLED ME AND SAID THEY FOUND AN ISSUE WITH MY SPARK-PLUG AND THAT IT MIGHT COST ANYWHERE FROM $200 TO $6000.00 TO REPAIR IT. SINCE THE ISSUE WAS NOT CAUSED BY ME I WAS NOT GOING TO TAKE RESPONSIBILITY FOR THE CHARGES AND AFTER WEEKS OF IGNORING ME, FORD MOTOR COMPANY (OFFICE OF ELENA FORD) DECIDED TO GET INVOLVED. HOWEVER, THE CAUSE WENT FROM SPARK-PLUGS TO COOLANTS THEN CYLINDERS AND I WAS NEVER GIVEN A SPECIFIC CAUSE. I DID NOT HAVE MY CAR FOR OVER 60 DAYS BECAUSE ALL PARTS WERE ON BACK ORDER. I GOT MY CAR BACK ON 1/21/2020 AND IT IS STILL SHOWING ISSUES WITH ACCELERATION. OUT OF 91 NHTSA COMPLAINTS ON ENGINE ISSUES, OVER 31 HAVE THESE SAME SYMPTOMS. PLEASE SEE ATTACHED DOCUMENTS DETAILING THIS ISSUE. THIS FORM DOES NOT OFFER ENOUGH SPACE FOR RELEVANT INFORMATION AND I WAS NOT ABLE TO UPLOAD THE LAST EMAIL THREAD. *DT*JB
Power train, Jan 8, 2020
MY SISTERS VEHICLE HAS STARTED ROLLING DOWN HER DRIVEWAY AND SHE GOT BACK IN THE CAR AND SEEN THAT THERE IS A TRANSMISSION NOT IN PARK MESSAGE AND WE FOUND THAT THE GEAR SELECTOR CABLE HAS BROKE OFF THE GEAR SELECTOR LEVER. IT IS NOT SAFE FOR MY SISTER TO DRIVE THIS VEHICLE. IT'S A DRIVING HAZARD. I HAVE FOUND A RECALL FROM 2014 ABOUT POTENTIAL VEHICLE ROLLAWAY FOR HER VEHICLE BUT IT'S NOT OPEN ON HER VEHICLE ANYMORE. SHE HAD THIS PROBLEM BEFORE AND TOOK IT INTO THE DEALERSHIP TO GET THIS FIXED AND IT HAPPENS AGAIN
Power train, Service brakes, Dec 31, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SUNTRUP FORD KIRKWOOD (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122, (888) 856-2335), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE BRAKE BOOSTER IN OCTOBER OF 2018. ON DECEMBER 18, 2019, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. *LN*JB