2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: power train
155 reports, newest first. Show all
Power train, Engine, Dec 16, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HAWK FORD OF OAK LAWN (708-599-6000, LOCATED AT 6100 W 95TH ST, OAK LAWN, IL 60453) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINKAGE CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WORSENED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND BLINKED. ALSO THE 'PULL OVER AND STOP THE ENGINE' WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS UNKNOWN.
Power train, Dec 11, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER THE VEHICLE CAME TO A COMPLETE STOP, THE SHIFT LEVER WAS PLACED IN PARK. AFTER EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WITH THE SHIFT CABLE BEING FRACTURED. THE VEHICLE WAS REPAIRED PER A WARRANTY PROGRAM AT LONG-LEWIS FORD LINCOLN VOLKSWAGEN MITSUBISHI (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661, (256) 386-7800) IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN) OR 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,500.
Power train, Engine, Oct 31, 2019
BROUGHT CAR IN FOR SERVICE DUE TO CHECK ENGINE LIGHT AND BATTERY NOT CHARGING. REPLACED BATTERY, BUT CHECK ENGINE LIGHT REMAINED ON. AGAIN, WENT TO GET GET DIAGNOSTIC, RESULTED IN NEEDING CATALYTIC CONVERTER. PICKED UP CAR AND CHECK ENGINE LIGHT CAME BACK ON. RETURNED TO SERVICE NEXT DAY. DIAGNOSTIC SHOWED COOLANT LEAKED INTO THE ENGINE AND HEAD GASKET NEEDING REPLACING. THE RESULT IS NEEDING A NEW MOTOR. THIS ISSUE SEEMS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V209000. MY ISSUE SEEMS TO BE RELATED TO THIS RECALL ON THE 2013 AND 2014 FUSIONS. FORD IS PROVIDED $3,000 FOR THE REPAIR DUE TO ME BEING OVER 600 MILES OVER POWER TRAIN. MY CONCERN IS THE RECALL TO THE 13 AND 14 FUSION COULD BE BROADER THAN THOSE YEARS.
Power train, Oct 23, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND "TRANSMISSION NOT IN PARK" APPEARED ON THE MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS PICKED UP BY LAFAYETTE FORD LINCOLN (5202 RAEFORD RD, FAYETTEVILLE, NC 28304) AND THEY ALSO BROUGHT A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO THE SAME DEALER SIX TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Power train, Engine, Sep 17, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHOOK WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. A DIAGNOSTIC WAS PERFORMED AND THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO OTHER RECALLS, AND THE CONTACT'S VIN MAY BE INCLUDED IN ONE. THE CONTACT CALLED BELL FORD (1200 NJ-27, COLONIA, NJ 07067, 732-388-6900) AND WAS INFORMED THAT THE VIN WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE SAME THING AS THE DEALER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Air bags, Seat belts, Engine, Sep 17, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V590000 (SEAT BELTS) AND ANOTHER UNKNOWN RECALL LETTER REGARDING THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO BOB ROHRMAN SCHAUMBURG FORD (847-605-0800, LOCATED AT 815 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE THE DEALER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE LINE WAS BUSY. THE FAILURE MILEAGE WAS APPROXIMATELY 139,888. *AS THE CONSUMER STATED THE ENGINE, STABILITY CONTROL, TRANSMISSION LIGHTS HAVE ALL ILLUMINATED. THE VEHICLE BROKEN DOWN TWICE. *JS
Power train, Service brakes, Sep 12, 2019
ANTILOCK BRAKE VACUUM PUMP FAILED WHILE DRIVING ON CITY STREET AT 40-45 MPH. ALMOST CAUSED SERIOUS ACCIDENT. BRAKE PUMP FAILURE CAUSED CAMSHAFT FAILURE AND A BEARING TO FALL APART AND PUT METAL SHAVINGS INTO ENGINE. NOW ENGINE, PER DEALERSHIP, WILL NEED TO BE REPLACED.
Steering, Power train, Aug 29, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL TURNED TO THE RIGHT AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUPER FORD SALT LAKE CITY (LOCATED AT 1340 S. 500 W, SALT LAKE CITY, UT 84115, (801) 783-4473) WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY AND AN UNKNOWN WIRE FOR THE POWER TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Power train, Aug 21, 2019
TOOK CAR TO DEALERSHIP TO HAVE RECALL REPAIRS FIXED, NOW WITH REPAIRS IT HAS NOW CAUSED A HARD SHIFT IN GEARS. RECALL REPAIR HAS NOW CAUSED ANOTHER ISSUE THAT WAS NOT A PROBLEM UNTIL RECALL WORK WAS COMPLETED. I WAS PARKED AND CAR WOULDN'T COME OUT OF GEAR.
Steering, Power train, Other or unspecified, Aug 8, 2019
MOVED MY TRANSMISSION FROM DRIVE TO PARK AND IT GOT STUCK IN PARK. TRIED TO MOVE IT BACK TO DRIVE BUT TRANSMISSION WOULDN'T SHIFT. IN CAR THE TRANSMISSION SHIFTS TO DRIVE BUT IT DOESN'T MOVE
Power train, Electrical system, Engine, Aug 2, 2019
AFTER MERGING AND ACCELERATING ONTO THE FREEWAY, OVER TO THE FAR LEFT LANE, "STOP SAFELY NOW" WARNING CAME UP AND THE CAR LOST ALL POWER. LUCKILY I WAS ABLE TO COAST ALL THE WAY TO THE RIGHT SHOULDER (WHAT HAWAII CONSIDERS A SHOULDER, STILL VERY DANGEROUS) THE VEHICLE WOULD NOT START, ONLY BEEP MULTIPLE TIMES AND DISPLAY THE SAME MESSAGE. AFTER 5 MIN ON PHONE TRYING TO GET FORD ROADSIDE ASSISTANCE, THE LOCAL HIGHWAY PATROL TOW TRUCK SHOWED UP. BEFORE I ALLOWED HIM TO TOW THE VEHICLE I TRIED TO START IT AND WAS SUCCESSFUL.
Power train, Jul 27, 2019
ATTEMPTED TO MOVE MY VEHICLE FROM MY DRIVEWAY. IT STARTED FINE, BUT AFTER SHIFTING OUT OF PARK, THE TRANSMISSION WOULD NOT ENGAGE ANY GEARS, LEAVING MY VEHICLE STRANDED. NO RESISTANCE IN THE SHIFTER, NO GEAR INDICATION AND VEHICLE WOULD NOT MOVE.
Power train, Engine, Jul 20, 2019
MY CAR WAS AT IDLE AT THE STORE FOR LESS THAN 5 MINUTES AND WENT INTO SAFE MODE THE MECHANIC SAID MY ACTIVE GRILL MOTOR WENT OUT WHICH CAUSED MY HEAD GASKET TO BLOW WITHOUT WARNING. I OWE OVER $10000 ON MY CAR AND NOW I HAVE A $4000 SHOP BILL. MY CAR HAS NEVER OVERHEATED NOT EVEN AT THAT TIME SO MY HEAD GASKET SHOULDN'T BE BLOWN! PLEASE HELP!
Power train, Jul 16, 2019
I HAVE 107,000 MILES ON 2015 FORD FUSION. ON MY WAY HOME MY CAR LOST POWER AND WAS NOT SHIFTING. I WAS ABLE TO MAKE IT HOME. I HAD CAR TOWED TO TUTTLE CLICK FORD IN SAN JUAN CAPISTRANO, CA. I WAS NOTIFIED THAT I WAS GOING TO NEED A NEW TRANSMISSION. TOTALLY UNACCEPTABLE, AND I VOICED MY CONCERNS TO THE SERVICE MANAGER. I HAVE DONE RESEARCH ONLINE AND FOUND MANY COMPLAINTS WITH THE EXACT SAME SYMPTOMS WITH FORD FUSIONS. I HAVE SENT EMAILS TO MR. FORD AND THE CUSTOMER SERVICE MANAGER AND CEO OF FORD AND HAVE NOT RECEIVED ANY RESPONSE. THERE ARE NO RECALLS FOR THIS ISSUE FOR MY MODEL YEAR, YET IT SEEMS TO BE AN ONGOING PROBLEM. ALSO FORD FOCUS AND FESTIVAL HAVE HAD A NUMBER OF COMPLAINTS AS WELL. MY CAR WAS ON A CITY STREET IN MOTION WHEN THE SUDDEN LOSS OF POWER AND JERKING MOTION STARTED.
Power train, Jul 9, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT TO PAY UPFRONT FOR THE RECALL REPAIR AND TO CONTACT THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER INFORMED THE CONTACT TO CHECK BACK WITH THE DEALER TO BE REIMBURSED IN THE AMOUNT OF $561.63. THE CONTACT HAS YET TO BE PAID BACK BY EITHER THE MANUFACTURER OR THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Other or unspecified, Jun 29, 2019
AS I WAS DRIVING ON HIGHWAY DOING 55 MPH, MY FORD FUSIN 2015 WRENCH LIGHT CAME ON AND SEAT BELT LIGHT ALONG WITH CAR LOOSING POWER. POWER DROPPED DOWN TO UNDER 20MPH AND HAD TO PLACE EMERGENCY BLINKERS ON TO PULL OVER TO SIDE OF HIGHWAY BARELY MADE IT. TAKEN TO DEALERSHIP NO CODES WERE FOUND TO INDICATE THE PROBLEM AND COULD NOT BE DUPLICATED. BATTERY WAS REPLACED DUE TO NEXT DAY THE BATTERY WAS DEAD. 2 WEEKS LATER , WHILE DRIVING ON THE STREET GOING 35 MPH SAME ISSUE OCCURRED . THE RPM REVED UP AND DROPPED DOWN ALONG WITH WRENCH LIGHT AND SEAT BELT LIGHT COMING N. BACK TO THE DEALERSHIP NO CODES STORED TO INDICATE THE ISSUE. THIS IS VERY SCARY TO LOSE POWER WHILE DRIVING AND MAY CAUSE AN ACCIDENT OR EVEN DEATH. THERE ARE ALOT OF COMPLAINTS REGARDING THIS MATTER, YOU WOULD THINK FORD WOULD DO SOMETHING ABOUT IT, UNFORTUNATELY NOTHING HAS BEEN DONE YET. MAYBE SOMEONE HAS TO BE DEAD FOR THEM TO TAKE IT INTO CONSIDERATION. I'M GOING TO PURCHASE A CHEVY!! BE SAFE EVERYONE!!!
Power train, May 28, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHEN THE VEHICLE WAS PLACED IN PARK, THE VEHICLE FAILED TO STOP AND PROCEEDED TO MOVE FORWARD. THE VEHICLE WAS TAKEN TO WRAY FORD (LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 97,092.
Power train, May 19, 2019
ALMOST HAD A THREE CAR ACCIDENT. MY GEAR SHIFTED FROM D TO N I WAS ON THE HIGHWAY WHEN IT HAPPEN
Power train, Engine, Mar 26, 2019
WE HAVE A 2015 FORD FUSION SE. WE WERE THE 2ND OWNER AND PURCHASED FROM A DEALERSHIP. WHILE DRIVING THE CAR IT STARTED SOUNDING LIKE FLUID IN THE DASHBOARD AND THE CAR STARTED SHAKING. THEN IT STARTED BLOWING OUT TONS OF WHITE SMOKE OUT THE TAIL PIPE, THEN THE CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, PARKED CAR. LET SIT AND COOL DOWN. THERE WAS OIL, TRANSMISSION FLUID, AND COOLANT IN THE CAR. WE HAVE DONE ALL OIL CHANGES AND MAINTENANCE REGULARLY. WE HAD THE CAR TOWED TO THE DEALERSHIP. AFTER SEVERAL DAYS THEY CAME BACK STATING IT IS A MANUFACTURER DEFECT AND THAT BASICALLY THE CAR SUCKED IN COOLANT THROUGH THE ENGINE AND WAS BURNING (REASON FOR WHITE SMOKE). IT RUINED THE ENGINE. THE MANUFACTURER WARRANTY WAS OVER AT 60K MILES........WE HAVE 65K AND FORD IS REFUSING TO COVER THE ISSUE EVEN THOUGH THIS IS A DEFECT THAT ON THEIR END. ALSO THE INTAKE MANIFOLD WAS REPLACED AT 46K MILES. HOW CAN FORD STATE THAT THEY ARE NOT RESPONSIBLE? WE PAID $16K FOR A CAR WE HAVE HAD BARELY OVER A YEAR AND NOW A PILE OF SCRAP METAL.
Power train, Engine, Fuel/propulsion system, Mar 25, 2019
THIS CAR HAS BEEN IN TWICE FOR A CAM POSITION SENSOR. THE FIRST TIME THE PART TOTALLY FAILED AND LEFT US ON THE ROAD SIDE ON A VERY DANGEROUS STRETCH OF HWY 101 AND WAS REPLACED. 1708 MILES LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THE CODE WAS P0340 AGAIN. WE WERE TOLD THAT THE ISSUE COULD NOT BE DUPLICATED THROUGH A DEALER ROAD TEST AND WE WERE CHARGED $190.00 FOR THE DIAGNOSTICS. THE FIRST TIME THIS ISSUE OCCURRED, WE HAD BROUGHT THE VEHICLE IN FOR A SAFETY RECALL. WHEN WE PICKED THE CAR UP, THIS WAS THE FIRST INSTANCE OF THE FAILURE OF THIS COMPONENT. THIS HAS CAUSED US GRAVE CONCERN. MY WIFE HAS MS AND CAN'T BE LEFT ON THE ROADSIDE. WE BELIEVE THIS VEHICLE HAS THE POTENTIAL TO BE UNSAFE, AND FORD WILL NOT STAND BEHIND THEIR REPAIRS AS THE COMPUTER SHOWS THE CODE THAT WOULD STATE THE ISSUE HAS HAPPENED AGAIN, BUT BECAUSE THE SERVICE DEPARTMENT COULD NOT CAUSE THE CODE TO OCCUR A THIRD TIME, THAT EVERYTHING IS WORKING WELL. AGAIN, WE BELIEVE THIS IS WRONG AND WISH TO MAKE THE PUBLIC AWARE OF A VERY REAL SAFETY ISSUE. WE HAVE CONTACTED THE DEALER ABOUT THE ISSUE. OUR SERVICE ADVISER IS [XXX] FROM MOCK FORD (SHOULD BE NOTED THIS IS NOT HER FAULT NOR I BELIEVE MOCK FORD) AND THE FORD REP IS [XXX], 866-631-3788 X77756 . WE DO NOT KNOW AT THIS TIME IF THE ISSUE HAS BEEN REMEDIED. ONLY THAT THROUGH A TEST DRIVE IT COULD NOT BE DUPLICATED. THE COMPUTER LOG SHOWS THE INCIDENTS. SHOULD WE JUST IGNORE THIS AND HOPE FOR THE BEST? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Power train, Feb 9, 2019
WHEN THE CAR IS COLD THE TRANSMISSION SHIFTS HARD, FROM PARK TO REVERSE THEN TO ALL GEARS UNTIL WE GET TO THE CORRECT SPEED. I TOOK IT TO THE DEALER I BOUGHT IT FROM WHILE IT WAS STILL UNDER WARRANTY (ABOUT 50000 MILES ON IT). THEY SAID THEY COULDN'T DO ANYTHING UNLESS THEY COULD DUPLICATE THE PROBLEM AND OF COURSE THEY COULDN'T GET IT TO. WELL NOW IT HAS STARTED DOING IT MORE OFTEN EVEN WHEN THE CAR IS WARM. I FEEL LIKE THIS IS AN ISSUE WITH A LOT OF FUSIONS.
Steering, Power train, Feb 8, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 20 MPH, THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION CORD AND STATED THAT THE GEARS FAILED TO ENGAGE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Jan 16, 2019
I WAS IN THE ABOUT TO TAKE MY WIFE TO WORK, I APPLIED THE BRAKES WENT TO SHIFT GEAR AND THE CAR GOT STUCK IN REVERSE I TRIED TO SHIFT BACK TO PARK AND I GOT MESSAGE ON THE DASH THAT SAID 'TRANSMISSION NOT IN PARK' SO APPLIED THE PARK BRAKE AND TURNED OFF THE CAR.
Power train, Dec 17, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD PASADENA (4242 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 604-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Power train, Nov 25, 2018
MY CAR HAS 109,227 MILES ON IT. AND THE TRANSMISSION IS SHIFTING HARD AND DELAYING. THIS IS MAKING THE CAR UNSAFE TO DRIVE AND SOMETIMES ACTS LIKE IT DOESN'T WANT TO GO INTO GEAR. OTHER PEOPLE HAVE COMPLAINED ON THE INTERNET. IN A CAR THIS NEW STILL SHOULD HAVE NOT HAVE THIS ISSUE SO SOON. THERE SHOULD BE AN INVESTIGATION AND A RECALL TO CORRECT THE ISSUE. THIS HAPPENS EVERY TIME. FROM HIGHWAY TO CITY. AND EVEN WHEN DOING 50 AND SPEEDING UP TO 70 IT STILL SHIFTS HARD.